ArtistaNET-III. Hardware Installation & Setup. Version

Transcription

1 ArtistaNET-III Hardware Installation & Setup Version 1.0 The information contained in this document has been carefully researched and is, to the best of our knowledge, accurate. However, we assume no liability for any product failures or damages, immediate or consequential, resulting from the use of the information provided herein. Our products are not intended for use in systems in which failures of product could result in personal injury. All trademarks mentioned herein are property of their respective owners. All specifications are subject to change without notice.

2 Table of Contents 1 Revision History System Requirements to configure and use Artista Software Hardware Special Requirements ArtistaNET-III startup Factory Reset Default Configuration Artista Default Configuration External OS recommended Network Device & Protocol Configuration TCP/IP Settings Firewall Settings Artista Network Web Access & Login Artista Web Browser based Configuration Interface About the Web Interface Live Mode Web Interface Welcome Screen Navigation: Network Configuration Navigation: Display Navigation: Password Settings Navigation: System Information Navigation: Advanced Firmware Update/Board Setup Artista Device Finder Support Navigation: Restart Artista Maintenance Mode Web Interface Navigation: Firmware Update Navigation: System Information: Navigation: Restart Artista External OS Network & Firewall Settings Guided Tour on Windows XP Systems Network Settings Firewall Settings Guided Tour on Windows 7 Systems Network Settings Firewall Settings Further Instructions Artista Datasheets...33 Page 2 of 35

3 8.2 Artista Driver Installation Artista SDK Installation Artista Firmware Update News & Updates Contacts...35 Page 3 of 35

4 1 Revision History Date Rev.No. Description Page Initial version All Updated screenshot and description of advanced options Updated screenshot for advanced options, added description for ADF 18,19 2 System Requirements to configure and use Artista 2.1 Software - Any OS with a common web browser Internet Explorer, Firefox, Opera, Konqueror or others. - Special OS authorization: Administration rights to configure firewall settings. 2.2 Hardware - PC or other with an Ethernet port. - 2 x Ethernet cables and an Ethernet switch/hub or 1 x Ethernet cable for a direct connection. 2.3 Special Requirements - For solution Kits with Artista software a dongle is required. - For this purpose, please contact our sales department. Page 4 of 35

5 3 ArtistaNET-III startup Start Up: The start process takes about 15 seconds. During starting, a boot logo is displayed with an information overlay. Information overlay content IP-Address Hostname Server IP Gateway Note: For more detailed information about your hardware, please refer to the data sheet. Page 5 of 35

6 3.1 Factory Reset ArtistaNET-III can be reset to factory settings via web interface or via hardware procedure. For information about the hardware procedure, please refer to the datasheet of your particular device! Important Note: When the Artista is not restarted from maintenance mode into the Live mode, you will not be able to communicate with the Artista driver and will not see the boot up logo upon repowering the card! You must restart from this mode with proper settings in order to return the card back to the Live mode! Page 6 of 35

7 4 Default Configuration 4.1 Artista Default Configuration IP-Address: Netmask: Hostname: ArtistaNET-III-xx-xx-xx (the last 3 bytes of the device s MAC address) Artista Server-IP: Server TCP Port: Login Name: Password: Artista Artista Note: For more security it is recommend to set your own password! 4.2 External OS recommended Network Device & Protocol Configuration TCP/IP Settings Firewall Settings IP-Address: Netmask: Open Port: TCP *not required to configure the Artista. In section "External OS network and firewall settings" you will be guided through the OS menu. Page 7 of 35

8 5 Artista Network Web Access & Login The Artista web browser based configuration interface can be used with any common web browser. (e.g. Internet Explorer, Firefox, Opera, Konqueror and many others). Establish the connection by typing the URL: in your browser. Note: On some systems, problems caused by the browser s cache may occur. To avoid problems during configuration, please disable your browser cache while configuring the Artista devices and flush your browser cache after each configuration step. It is required to type in your login name and password: Artista default settings : Username : Password: Artist a Artist a If you type in an incorrect username or password, the following error page will be shown. If you forgot your password, you can set the ArtistaNET-III to factory defaults. Page 8 of 35

9 6 Artista Web Browser based Configuration Interface 6.1 About the Web Interface There are two different web interfaces for two different modes. Live mode interface for a configuration setup and maintenance mode interface for a firmware update or after resetting to factory defaults via hardware reset. In Live mode, a connected display remains in operation and the ArtistaNET-III has full function. In maintenance mode, the display is turned off and the Artista will not be able to communicate with the Artista driver. The web interface is separated in three frames: head logo, product name, copyright navigation here you can navigate content here the menu-dependent content will be displayed Page 9 of 35

10 6.2 Live Mode Web Interface Welcome Screen Page 10 of 35

11 6.2.2 Navigation: Network Configuration Note: Each Artista and each corresponding server require a unique IP. Please ensure that each corresponding server keeps its IP address constantly. To achieve this assign static IP addresses to the corresponding servers and for each Artista. If your network uses DHCP ensure that the IP addresses are not used by the DHCP scope and/or that a reservation is made for each IP used by the Artista and corresponding servers. Please contact your network administrator for details. The first step in configuring the Artista product involves setting up the network parameters. The settings entered can be saved by clicking the Submit configuration button. If you want to reset the fields, click Reset configuration. This will have no effect on the actual configuration settings. It only clears the form data. Page 11 of 35

12 If you like to use DHCP to configure the network on your device dynamically, just click the Use DHCP checkbox: When Use DHCP is selected, some text fields will be locked. These settings are automatically added by the DHCP Server. Page 12 of 35

13 To reach your device by its Hostname, your DHCP server has to be able to pass hostnames to the DNS. The hostname will have the following form: ArtistaNET-III-xx-xx-xx (ArtistaNET-III- followed by the last 3 Bytes of its MAC address in Hex representation). If you are not sure what your current network settings are and thus are not able to connect to your device anymore you can see the relevant settings at device start-up on its screen. As a last resort, you can do a factory reset of your device which will reset everything to default. If DHCP setup fails, the ArtistaNET-III s network will be configured with default settings. If you have a working DNS system in your network it is also possible to specify the ArtistaNET-III Server with its hostname. When your network settings are done you can click on the button Submit configuration. Now the network configuration will be executed and the web interface shows a description of the settings with a status (e.g. settings are done or missing). If no error was found in the settings, the new settings are applied, else you have to go back to the network configuration page and correct the listed errors. Page 13 of 35

14 6.2.3 Navigation: Display This menu item allows you to configure the backlight of the ArtistaNET-III. Values ranging from 0 up to 255 with 0 representing the minimum brightness and 255 the maximum brightness provided by the TFT-display and backlight inverter. The values can be tested before saving by checking the Test value check box (enabled by default). The settings can be saved by checking the Store value check box. Screen after setting the brightness Page 14 of 35

15 6.2.4 Navigation: Password Settings It is recommended that you change the password using the following menu item: The username Artista cannot be modified. The password must be entered twice to prevent setting a mistyped password. The Reset button only resets the form data. To reset a stored password to the default value, a hardware reset (described in Factory reset) needs to be performed. Save the new password by pressing Submit. A new login window will be displayed if you select any other item in the menu to the left. Screen after submit Page 15 of 35

16 6.2.5 Navigation: System Information This feature provides details about your system. If you have any technical questions for our support team, please attach the output of the system information feature to your . This will speed up the processing of your inquiry. Page 16 of 35

17 6.2.6 Navigation: Advanced Firmware Update/Board Setup From here, a firmware update or board setup file can be uploaded to the ArtistaNET-III. Please refer to the manual included in the downloaded Firmware Update Package for instructions how to proceed, because the procedure can be different depending on the contents of the update package. In earlier firmware versions, another entry restart board to maintenance mode was present which is not used any more. The maintenance mode can still be entered via special setup packages or it might be entered in case of a failed or interrupted firmware update. To continue a firmware update that had been interrupted while in maintenance mode, the possibility to upload a firmware update package is also present in the maintenance mode web frontend. Page 17 of 35

18 Screen for Firmware Update while in maintenance mode: Artista Device Finder Support Also located in the advanced options is support for the Artista Device Finder. The current status (enabled or disabled) is displayed and can be toggled by clicking on the button below. When clicking on the button, the status is immediately changed and the result displayed. Page 18 of 35

19 6.2.7 Navigation: Restart Artista In some cases it may be necessary to restart the ArtistaNET-III. To restart Artista, choose the Restart ArtistaNET-III function. Page 19 of 35

20 6.3 Maintenance Mode Web Interface Navigation: Firmware Update - For your Artista product firmware update documentation, please refer to the documentation in the update zip package. The document contains a step by step update guide. - For Artista firmware update, please contact our support. Note: Please, be sure you select the correct ArtistaNET-III system update file! Page 20 of 35

21 6.3.2 Navigation: System Information: Page 21 of 35

22 6.3.3 Navigation: Restart Artista After the firmware update, it is necessary to restart the ArtistaNET-III. To restart Artista, choose the Restart ArtistaNET-III function. If desired, reset of all network parameters to factory defaults can be selected. Page 22 of 35

23 7 External OS Network & Firewall Settings For the Artista to function properly, it is necessary to open TCP-Port of the Windows-Firewall before continuing with the installation. Please follow the steps below. If using another type of firewall, the port should be deactivated in a similar manner. 7.1 Guided Tour on Windows XP Systems Network Settings To open the network device settings click on Start, go to the Control Panel and click on Network. Right click Network Device and select Properties to open the Network Device Settings. Select the TCP/IP Protocol item and click on Properties. Now the Internet protocol General tab is open. Select Use the following IP-address Enter the IP address you wish to use for the Artista devices (default Artista Server-IP is ) Enter the Subnet mask (default Artista Netmask is ) Click OK and your network device configuration is completed. Now you can configure your Artista Network devices. Page 23 of 35

24 7.1.2 Firewall Settings To open the Windows firewall settings go to the Advanced tab on your network device properties window. Now click on Settings and the Windows Firewall window opens. Go to the Exceptions tab and click on the Add Port button. Page 24 of 35

25 Now you can enter a Name for the new port settings. (e.g. ArtistaNET or Artista Network ) Enter the Artista TCP-Port: and select TCP protocol. Click OK and your firewall port configuration is completed. You can close all open windows. Now you can use Artista Products. Page 25 of 35

26 7.2 Guided Tour on Windows 7 Systems Network Settings To open the Network device settings click on Start, go to the Control Panel and click on Network and Sharing Center. Click on Change adapter settings and the Network Connections window is open. Double click on your network device and select the properties. Page 26 of 35

27 Now the adapter properties are open. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties. Now the Internet protocol General tab is open. Select Use the following IP-address Enter the IP address you wish to use for the Artista devices (default Artista Server-IP is ) Enter the Subnet mask (default Artista Netmask is ) Click OK and your network device configuration is completed. Now you can configure your Artista Network devices. Page 27 of 35

28 7.2.2 Firewall Settings To open the Windows Firewall settings click on Start, go to the Control Panel and click on Windows Firewall. Here you have an overview about the Windows Firewall state. To add the Artista TCP Port click on Advanced Settings. Now the Windows Firewall with Andvanced Security opens. Page 28 of 35

29 Click on the Inbound Rules and the windows refresh as follows: Now you can add a new rule by clicking on it on the right side actions tab and the New Inbound Rule Wizard starts. Page 29 of 35

30 Now select in Rule Type the radio button Port and click on Next. Now the wizard goes to Protocol and Ports step. Enter the Artista TCP-Port: and click on Next. Now the wizard goes to Action step. Select the radio button Allow the connection and click on Next. Page 30 of 35

31 Now the wizard goes to Profile step. Select Domain, Private, Public and click on Next. Now the wizard goes to Name step. Enter a name for this New Rule e.g. Artista Network and click on Finish. Page 31 of 35

32 Now you have added a new firewall rule which you can see in the Windows Firewall with Advanced Security window. You are done and can exit the Windows Firewall window. Now you can use Artista Products. Page 32 of 35

33 8 Further Instructions 8.1 Artista Datasheets Your ArtistaNET-III datasheet can be found on our web page Artista Driver Installation For Artista Driver installation, please see Documentation in your driver package which can be found on Artista SDK Installation For Artista SDK installation, please refer to the Documentation on your SDK CD or in your SDK Zip package. 8.4 Artista Firmware Update For your Artista product firmware update, please contact our support. For your Artista product firmware update documentation, please refer to the Documentation on your update zip package. Page 33 of 35

34 9 News & Updates The latest version of documents can be found on: German Site: or English Site: The latest version of drivers and software packages can be found on: German Site: or English Site: Page 34 of 35

35 Our company network supports you worldwide with offices in Germany, Great Britain, Italy, Turkey and the USA. For more information please contact: Distec GmbH Augsburger Str. 2b Germering Germany Phone: +49 (0)89 / Fax: +49 (0)89 / info@datadisplay-group.de Internet: Display Technology Ltd. 5 The Oaks Business Village Revenge Road, Lordswood Chatham, Kent, ME5 8LF United Kingdom Phone: +44 (0)1634 / Fax: +44 (0)1634 / info@datadisplay-group.co.uk Internet: Apollo Display Technologies, Corp. 87 Raynor Avenue, Unit 1Ronkonkoma, NY United States of America Phone: / Fax: / info@datadisplay-group.com Internet: Sales Partner: Sales Partner: REM Italy s.a.s. di Michieletto Flavio & C. Via Obbia Bassa, 10 I Trebaseleghe (PD) Italy Phone: info@remitaly.com Internet: DATA DISPLAY BİLİŞİM TEKNOLOJİLERİ İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ Barbaros Mh Ak Zamabak Sk A Blok D:143 Ataşehir/İstanbul Turkey Phone: +90 (0)216 / Fax: +90 (0)216 / info@data-display.com.tr Internet: