The installer will perform a system check, and will not proceed unless the following conditions are true:
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1 PlotWorks Service Pack 4 Release Notes January 26, 2007 Overview ======== This service pack may be applied to version of any of the following PlotWorks packages: - PlotWorks Server - PlotWorks Client - PlotWorks Connect - PlotWorks Convert - PlotWorks 9800 Server This is a cumulative service pack. It includes all updates made available since the release of version It is not necessary to install earlier patches or service packs. Please note that files removed or replaced during installation will not be archived. To revert to an earlier state PlotWorks must be re-installed from CD on top of the existing installation (i.e., "Smart Update"). Requirements ============ The installer will perform a system check, and will not proceed unless the following conditions are true: 1. PlotWorks must be installed. 2. The current user must have administrative privileges. 3. All PlotWorks applications must be closed. Issues Addressed in SP4 6782: PlotWorks now supports PC architectures with multiple CPU's, either logical or physical. This includes support for Multi-Threading and Multicore processing. The processor check introduced in SP3 (issue 7435) has been disabled. Addressed with Job Editor version and Printer Interface version : Dragging and dropping jobs from one queue to another produced inconsistent data in OpCenter. Addressed with Job Queue.exe version : White threshold handling introduced in dwf.dll version resulted in data loss when DWF file was processed within the color imaging pipeline (M macro). Addressed with dwf.dll version : Inability to process PostScript files. Addressed with revised version of gs_init.ps in the Ghostscript package. 7516: Service Code logged but not displayed with corresponding recovery Issues Addressed in SP3 --- Miscellaneous : Commas in file or folder names generated errors when importing PFS jobs. Addressed with pfscnv.dll version : Provide optional registry entry to establish a white threshold when processing DWF files. Addressed with dwf.dll version A DWORD value name "WhiteThreshold" must be added to Page 1
2 [HKEY_LOCAL_MACHINE\SOFTWARE\PLP\PlotWorks\Processing\DWF] to enable this behavior. For example, if the value data is set to 246 (decimal), all color values greater than or equal to 246 will be forced to 255 (white). 7410: Allow mutliple FORMAT statements in the [JOB] section of all PFS files (site level, folder level, job level). This capability is disabled by default. To enable this capability, a DWORD value name "AllowMultipleFormat" must be added to [HKEY_LOCAL_MACHINE\SOFTWARE\PLP\PlotWorks\Network Polling], and the value data must be set to 1. Addressed with pfscnv.dll version : Bin full condition not properly handled by direct interface to Gera Mondial folder. Addressed with Printer Interface.exe version : Prohibit Printer Interface from running on PC's where (a) Hyper-Threading is enabled in the BIOS, (b) multicore processing is enabled in the BIOS, or (c) multiple processors are enabled in the BIOS. Addressed with Printer Interface.exe version : Specific TIFF image caused Printer Interface to abnormally terminate. Addressed with plptiff.dll version DWF File Processing : Incorporate DWF PDK version : Minimum pen width parameter not behaving as expected with patterned fills (dots). Addressed with DWF PDK version : Dots in fill patterns not rendered properly by DWF PDK. Addressed with DWF PDK version PDF/PostScript File Processing : Incorporate Ghostscript version : Specific PDF file fails to process with Ghostscript version : Provide ability to set minimum line width for strokes when processing PDF or PostScript files. Addressed with Ghostscript version and a corresponding registry entry to set the minimum line width for elements defined as strokes to 1 pixel. 7187: Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version : Specific PDF file fails to process with Ghostscript version Page 2
3 --- Xerox Wide Format FreeFlow Accxes Controller : Incorrect printer status detected when driving Xerox Wide Format printers through the FreeFlow Accxes controller if controller language setting is not English. Resolved by using PJL instead of WebPMT to detect printer status. Addressed with Printer Interface.exe version and modifications to the Windows registry. 6575: Use PJL instead of WebPMT to detect printer status when driving Xerox Wide Format printers through the FreeFlow Accxes controller. Addressed with Printer Interface.exe version and modifications to the Windows registry. 6791: Unable to drive Xerox Wide Format 721 printer at rated speed when using PJL. Addressed with Printer Interface.exe version : PJL implementation polluting queue on FreeFlow Accxes controller with non-image jobs. Addressed with Printer Interface.exe version Scanner Command Service : Océ 9800 scanner fails to initialize. Addressed with 9800Service.exe version : Inconsistent machine-specific behavior upon roll-out. Addressed with 9800Service.exe version Advanced Reporting Utility (ARU) : The ARU log file cannot be updated if the log is opened for reading by another application. Addressed with Printer Interface.exe version , Scanner Interface.exe version , and Publisher COM.exe version : OUTPUT_DEVICE field in the ARU log file will intermittently contain random, erroneous data. Related to defect Addressed with Printer Interface.exe version , Scanner Interface.exe version , and Publisher COM.exe version : Add DEVICE_ID column to ARU log files. Addressed with aru.dll version , Printer Interface.exe version , Scanner Interface.exe version , and Publisher COM.exe version Each.def file must be modified to include DEVICE_ID in the fieldset. 7408: Loading of resource strings are not thread-safe. Related to defect Addressed with Printer Interface.exe version , Scanner Interface.exe version , and Publisher COM.exe version : Entries in ARU log file are not in time sequential order. The time column will now display the time as HH:MM:SS.DDD where DDD is the fractional number of seconds. Previously this was displayed as HH:MM:SS. Addressed with aru.dll version , Printer Interface.exe version , Scanner Interface.exe version , and Publisher COM.exe version OpCenter Data Collection Utilities : Queue-to-XML data collection utility may fail with application error. Addressed with PWQ2XML.exe version : Problem with shared memory name in Queue-to-XML data collection utility. Addressed with PWQ2XML.exe version : Install PWPI2XML.exe and PWQ2XML.exe in PlotWorks installation folder in support of OpCenter 2.0. Addressed with PWPI2XML.exe version and PWQ2XML.exe version Issues Addressed in SP2 Page 3
4 --- Kyocera Mita 4850 Printer : Minor errors in file headers sent to Kyocera Mita 4850 printer. Addressed with Printer Interface.exe version : Kyocera Mita 4850 printer always prints short edge lead. Addressed with Printer Interface.exe version Monochrome TIFF Resampling : Specific TIFF images generate warnings and print blank when resampling is invoked. Addressed with pgsread.dll version : Specific TIFF images will cause the Printer Interface to abnormally terminate when resampling is invoked. Addressed with pgsread.dll version : Specific TIFF images from Repro Desk jobs will cause the Printer Interface to abnormally terminate when resampling is invoked. Addressed with pgsread.dll version : 600dpi TIFF images will cause the Printer Interface to abnormally terminate when resampling is invoked. Addressed with pgsread.dll version : Specific TIFF images will cause (a) Printer Interface to abnormally terminate, and (b) Output-to-File to hang, when resampling is invoked. Addressed with pgsread.dll version : Oversized TIFF images will cause the Printer Interface to abnormally terminate when resampling is invoked. Addressed with pgsread.dll version : Specific TIFF images will (a) view as blank sheets in the PlotWorks Image Viewer, and (b) cause the Printer Interface to abnormally terminate, 7260: Large TIFF images with a large number of rows per strip or a single strip will cause the Printer Interface or Publisher to abnormally terminate 7264: Large TIFF images from Repro Desk jobs fail to process in the Job Editor 7271: Printer Interface may use too much memory while printing TIFF images Scanner Command Service : Service code logged but not displayed with corresponding recovery 6893: Service Code logged but not displayed with corresponding recovery 6894: Service Code logged but not displayed with corresponding recovery 6899: Service Code logged but not displayed with corresponding recovery 6911: Need to provide more information in service dialog when errors occur. Addressed with 9800Service.exe version 7052: Océ 9800 printer does not startup when using timer in the stand alone configuration. Addressed with 9800Service.exe version Page 4
5 7251: Need ability to turn on/off automatic roll change on the Océ 9800 printer when in stand alone configuration. Addressed with 9800Service.exe version 7334: Minor issue with registry settings when running version of 9800 Scanner Command Service on top of a fresh installation of PlotWorks Addressed with 9800Service.exe version Issues Addressed in SP1 6392: Intermittent black lines at the bottom of images produced with the Océ 9800 Stand Alone Scanner Interface when Special Size option, rather than Auto Size, is used to specify final image size. Addressed with 9800_DS.DS version : Blank preview when scanning to file in PDF format when using the PlotWorks Image Viewer with TWAIN scanner interfaces. Addressed with Job Editor.exe version : Optimize Ghostscript parameters to improve PDF/PostScript processing performance. Addressed with updated command line switches in the Windows registry. Files ===== _DS.DS - Typical Location: C:\Windows\twain_32\PLP Digital Systems\9800 Scanner - Version: Service.exe - Typical Location: C:\Windows\system32 - Version: aru.dll, C:\Program - Version: dwf.dll, C:\Program - Version: Job Editor.exe - Version: Job Queue.exe - Version: pfscnv.dll, C:\Program - Version: pgsread.dll, C:\Program Page 5
6 - Version: plptiff.dll, C:\Program - Version: Printer Interface.exe - Version: Publisher COM.exe - Typical Location: C:\Program Files\PLP\Publisher - Version: Scanner Interface.exe - Version: PWPI2XML.exe - Action (Add/Remove/Replace): Add - Version: PWQ2XML.exe - Action (Add/Remove/Replace): Add - Version: Autodesk DWF PDK (pdk.dll and related files), C:\Program - Version: Ghostscript Interpreter (gsdll32.dll and related files) \Ghostscript - Version: Patch to gs_stres.ps has been removed from the Ghostscript distribution as of version Ghostscript files are no longer required in the Publisher directory, typically C:\Program Registry Entries ================ The following entries were added to the Windows registry to address issue If the subkey, value names and/or values do not exist, they will be created. If the subkey, value names and/or values already exist, the existing values will be overwritten. [HKEY_LOCAL_MACHINE\SOFTWARE\PLP\PlotWorks\PostscriptPDF] "1"="-dBufferSpace= " "2"="-dMaxBitmap= " "3"="-dNOCIE" [HKEY_LOCAL_MACHINE\SOFTWARE\PLP\Publisher\PostscriptPDF] "1"="-dBufferSpace= " "2"="-dMaxBitmap= " "3"="-dNOCIE" The following entries were added to the Windows registry to address issue If the subkey, value names and/or values do not exist, they will be created. If the subkey, value names and/or values already exist, the existing Page 6
7 values will be overwritten. [HKEY_LOCAL_MACHINE\SOFTWARE\PLP\PlotWorks\PostscriptPDF] "4"="-d.MinPixelLineWidth=1" [HKEY_LOCAL_MACHINE\SOFTWARE\PLP\Publisher\PostscriptPDF] "4"="-d.MinPixelLineWidth=1" The following entries were added to the Windows registry to address issues 6478 and If the subkey exists, the value name and data will be written or overwritten as needed. These entries are required, not optional, when connected to Xerox FreeFlow Accxes controllers with serial numbers beginning with YKE and FreeFlow Accxes software version 12.0 and later. Interface\XEROX_WIDE_FORMAT_510_SERIES_WITH_ACCXES_1] Interface\XEROX_WIDE_FORMAT_510_SERIES_WITH_ACCXES_2] Interface\XEROX_WIDE_FORMAT_510_SERIES_WITH_ACCXES_3] Interface\XEROX_WIDE_FORMAT_510_SERIES_WITH_ACCXES_4] Interface\XEROX_WIDE_FORMAT_721P_WITH_ACCXES_1] Interface\XEROX_WIDE_FORMAT_721P_WITH_ACCXES_2] Interface\XEROX_WIDE_FORMAT_721P_WITH_ACCXES_3] Interface\XEROX_WIDE_FORMAT_721P_WITH_ACCXES_4] Contact PLP =========== PLP Digital Systems, Inc Clarendon Blvd. Suite 711, Box 29 Arlington, Virginia (703) main +1 (800) toll free +1 (703) fax Last Updated 12:22 PM 1/26/2007 Page 7
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