Emergency Management Client V5.1 User Guide

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1 Emergency Management Client V5.1 User Guide

2 Note: Before using this information and the product it supports, read the information in Notices on page 55. This edition applies to version 5, release 1, modification 0 of IBM Intelligent Operations Center for Emergency Management and to all subsequent releases and modifications until otherwise indicated in new editions. Copyright International Business Machines Corporation 2015, US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

3 Table of Contents Emergency Management Client V5.1 User Guide... 1 Introduction... 4 Initial Startup Window... 5 Workgroups... 6 Navigation... 7 Search widget... 8 Tactical Data Layer (TDL) Cameras Contacts Checklists Binders Calendar Nearby Search Keyword Search High Priority Alerts Alert Inbox Incident List Event Files Shift Logs Twitter Stream Fullscreen Select Region Geospatial Region COP Export Network Builder Port Type Editor Building Dependencies for Assets Asset window Asset Visuals Analytics Mission Readiness Consequence Analysis Decision Support Tool (DST) Dependency Analysis Asset Export Data Manager KML Named Locations Alert Type Editor Automated Alert Analysis Notices

4 Introduction This guide is an introduction to the various capabilities within the IBM Intelligent Operations Center for Emergency Management client. The emergency management client is installed on a workstation and provides command center staff with a common operating picture that aggregates data from multiple sources into a shared, geospatial view. 4

5 Initial Startup Window 1. Canvas - The map overlay (screen) where the user can create an operation and planning view. 2. Data Toolbar - Provides access to data layers, system help and the ability to exit the application. 3. System Toolbar - Provides access to the various system tools and functions. 4. Navigation Toolbar - Provides alternative tool to move about the canvas. 5. Search Widget - Allows "fly to" navigation to a location. 6. System Clock - Provides the local time and identifies the workgroup the user is operating in. Click the information icon to view copyright and general information. To exit the emergency management client, click the exit icon and confirm that you want to exit. 5

6 Workgroups The emergency management client uses a workgroup design to enable multiple users to collaborate in different combinations. The workgroups tool is in the upper-left corner by default, but you can configure the tool to display in another location. Workgroups operate in two modes: a Live State and a What-if State. Live State: use this to monitor the actual status of events impacting a certain region. What-if: use this to run simulations to determine possible consequences of disruptions. The current mode of the system and the active workgroup are displayed at the top of the Workgroup window. To display the current workgroup information, click the down arrow icon next to the workgroup name. The username of the logged in user is displayed under the workgroup information. Click the chat icon to open the chatroom tool to chat with other members of the workgroup. To submit a request to become the presenter, click the presenter icon. There is one presenter allowed in each workgroup. The presenter sets the position of the canvas and controls the state of assets and any simulation in the workgroup. Any user in the workgroup can submit a request to become the presenter. The request is sent to the current presenter who can accept or refuse the request. 6

7 Navigation The following table provides a guide to navigating by mouse interaction within the emergency management client. Command Mouse Interaction Icon Pan On the canvas hold the left mouse button and move cursor to the direction of the pan. None Zoom In/Out Select the up or down arrow, or on the bar directly to zoom Rotate Left Hold the left mouse button within the dial and drag left Rotate Right North Alignment Hold the left mouse button within the dial and drag right Rotate the compass rose to point north or select and click the N arrow. Tilt Up Click the left mouse button on the up arrow icon within the Navigation widget. Tilt Down Click the left mouse button on the down arrow icon within the Navigation widget. 7

8 Search widget Use the Search widget to fly to a new location on the canvas. You can search for a location to move to by entering an address, GPS coordinates, or a landmark such as White House, and clicking the search icon or pressing Enter. You can also save favorite locations for quick reference. When searching for a new location, a marker is placed on the map to indicate the found location. If multiple locations satisfy the search criteria, then multiple place markers are displayed for you to choose from. When you select a marker, the color of the marker changes from red to orange. Click the home icon ( ) to go to your selected home location. To change the home location: Click the saved locations icon, and then click Edit. Select a saved location to set as your home location. A yellow home icon is displayed beside the location. Click Done to save the new home location. Click the saved locations icon ( Click the search icon ( ) to select from a list of saved locations. ) to search for an address, a landmark, or a location. A swirling circle might appear in the Search widget to indicate that the system is processing information. This is a key indicator for system performance. Data Layer Use the data layer tool to turn data layers on the canvas on or off. To open the tool, click the data layer icon on the Data toolbar. A list of data layer folders and data layers is displayed. Active folder: A grey dot icon to the left of a folder indicates that a layer within the folder is active on the canvas. Active layer: A blue dot icon to the left of a layer indicates that the layer is active on the canvas. Click the bookmark icon to save a list of active layers that you frequently use. Click the saved bookmark icon to select a configuration to turn on from a list of saved configurations. Click the clear data layers icon to turn off all data layers with a single click. Click the lock icon to lock to the presenter s view and have the presenter move the user around the map. Note: If you are unable to move the map when you log into the application, it might be because the view is locked to the presenter s view. 8

9 Note: You can configure the names of the data layer folders and the location of the layers from the data manager tool. To open the tool, click Data Manager in the Admin folder on the System toolbar. 9

10 Tactical Data Layer (TDL) The tactical data layer (TDL) tool is a shared whiteboard application that allows multiple users in a workgroup to collaborate in real time while using the map. You can use the TDL tool to draw a range of items on the map from lines to polygons. You can also put custom icons directly onto the map to create a marker. To open the tactical data layer tool, click TDL in the Data folder on the System toolbar. The first step is to activate or create a layer for the markings to be saved to. This also allows for the layer to be accessed from multiple terminals. From the TDL window, click Manage to display a window with a list of available data layers. To search for a TDL in the list, enter the name of a TDL in the search field. You can also sort the list of TDLs by name or by last modified date. Click Create to add a new TDL layer to the list. To change the name of the TDL, double click the TDL. To permanently delete a TDL, select the TDL in the list and click Remove. Click Yes to confirm the deletion, or click No to cancel. To assign a selected TDL to a datagroup, click Datagroup and select a datagroup from the menu. To import a TDL file, click Import and then select a TDL file in the Select TDL Archive window. To export a TDL, select the TDL in the list and click Export. Enter the file name in the Save As window and click Save. To archive a TDL, select the TDL in the list and click Archive. To activate a layer, select the check box to the left of the tactical data layer in the list. Multiple layers can be active at the same time. TDLs can be dragged and dropped from the list of active TDLs to the binders tool and to the event files tool. To close the window, click Manage. The active layers are listed in the TDL window. From the TDL window, you can add markings to an active tactical data layer. If you have multiple layers listed in the TDL window, a star icon to the left of the TDL name indicates which layer the marking will be drawn to. The color palette at the top of the window indicates the initial active drawing color. Any of the colors can be selected as the active drawing color. Click Save As KML to save the active layer as a KML file that can be shared with viewers such as Google Earth that can load KML files. 10

11 Click Objects in the TDL window to display the Objects pane, and select shapes to add to the TDL layer on the canvas. Click Box to draw a box on the canvas. Click Circle to draw a circle on the canvas. Click Ellipse to draw a circle on the canvas that can be resized into other circle type shapes such as an oval. Click Lines to draw a line onto the canvas based on a series of segments. After you select the last segment, click OK to end the line. Click Overlay to overlay a picture or image directly onto the canvas, such as a power point file with a map image or a PDF file. Click Pin to place a point on the canvas. Click Polygon to draw various segments of an object. The initial point is automatically connected with the endpoint. Click Text to place a text box on the canvas. The TDL Object Editor window displays. Click Icons in the TDL window to display the Icons pane, and select icons to add to the TDL layer on the canvas. Select an icon and drag and drop it to the canvas. To turn off a tactical data layer, click Manage and clear the check box beside the layer. Once a marking has been placed on the canvas, you can then select the marking to open the TDL Object Editor. Red dot icons are also displayed around the selected marking. TDL Object Editor On the Information tab, add a label or a description for a marking. The label or description is displayed only when the marking is selected. On the Style tab, edit the settings for the label or for the shape or icon. For example, you can change the color of the label, or resize the shape, or change the draw order. The options available depend on whether the marking is represented by a shape or an icon. On the Object tab, edit the location of the marking. If the marking is a shape, you can edit the rotation, width, and height of the shape. Click Done to save your changes. To delete a marking, click Remove Object. Corner/Segment red dot icons: To resize a marking, move the cursor to a corner red dot, click and hold the mouse button until the cursor icon changes, and then move the selected dot. For boxes, this will resize all four corners, however, for polygons and lines, this will only move the selected segment. Center red dot icons: To move a marking to a new location, move the cursor the center red dot, click and hold the mouse button until the cursor icon changes, and then move the red dot to a new location. 11

12 Cameras To open the cameras tool, click Cameras in the Data folder on the System toolbar. The Cameras window displays. You can enable the camera layer and add a camera to the canvas in the following ways: Select a camera icon on the canvas, wait for the cursor to change, and then drag and drop the camera into a pane in the Cameras window. Or, you can select the camera icon on the canvas and drag and drop the image into a pane in the Cameras window. Click Select a camera in the Cameras window, and then select a camera from the menu. To search for a camera, click Select a camera in the Cameras window and enter coordinates or an address. Click the Change Layout icon to adjust the layout of the Cameras window. Click the Toggle Locked State icon to change the loction of the Cameras window on the screen. Cameras that are in the Cameras window are highlighted in blue on the canvas with the corresponding number for easy reference. If you select a pane in the Cameras window, the pane borders and the corresponding icon on the map change color to orange. Click the Toggle Show Cameras On Map icon to display the cameras on the map. 12

13 Contacts Use the contacts tool to store contact information in an address book format. You can associate contacts with assets on the Contacts tab in the Asset window. To open the contacts tool, click Contacts in the Data folder on the System toolbar. Select a contact to display more information, for example, the contact s phone number. To display the full contact information, click Details. o Click Edit to change the details for the contact. Click Manage and select an option from the menu to add a contact, remove a contact, import contacts, or export contacts to an Outlook CSV file. Select Show Contacts to display contacts that have geo-reference information on the canvas. Use the search field to search for a contact by name. Note: all users that are managed by the administrative interface are available in the contacts tool. 13

14 Checklists Use the checklists tool to create and use various checklists. A checklist can range from conducting a systems readiness review to implementing a standard operating procedure. To open the checklists tool, click Checklists in the Monitoring folder on the System toolbar. The Checklists window displays a list of checklist templates. You can add a checklist template or edit an existing template. Click Edit Templates, the Checklist Template Editor window displays. o Select a template from the list and click Add Item to add an item to the selected checklist template. o Click Create Template to add a checklist template, and then add items to the new template. o Click Remove Template to delete the selected checklist template. An updated or new checklist template is saved automatically. To exit the Checklist Template Editor window, click the close window icon. From the Checklists window you can create a new checklist from a selected template, and view details of existing checklists. To create a new checklist, select a checklist template from the list and click Create Checklist. o Add the details for the new checklist in the Checklist window. You must enter values in the fields that are highlighted in red. o The checklist is automatically saved as you create it. Optionally, if you complete the checklist, click Submit Checklist. o Click the close window icon to exit the Checklist window. Click History to display a list of historical checklists in a new window. If a checklist is completed, a completed icon of a circle with a check mark is displayed beside it. o To review a completed checklist, select the checklist and click Open Checklist. To generate a read-only report, click Generate Report. o To edit an incomplete checklist, select the checklist from the list and click Open Checklist. To submit the checklist as complete, click Submit Checklist. o Click Remove Checklist to delete a selected checklist. 14

15 Binders Use the binders tool to create virtual folders to organize information, such as an organization s emergency plan, or details of special events, or engineering drawings. To open the binders tool, click Binders in the Data folder on the System toolbar. The Binders window displays a list of binders. To open a binder, select the binder from the list and click Open. To permantly delete a binder, select the binder from the list and click Remove. To create a binder, click Create. To open a selected binder, click Open. The binder window displays. To edit the binder, click Edit. Click the Add Item menu and select one of the following options to add an item to the binder: o Attachment: Add an attachment to the binder. o Folder: Create a subfolder in the binder. o Layer: Add a feature layer that is in the database to the binder. o Linked File: Map an external file to the binder. o Linked Folder: Map the binder to an external folder to access all files in that folder. As new files are added to the external folder, the linked binder is updated. o Location: Add a fly to location to the binder. o TDL: Associate a tactical data layer with the binder. o URL: Add a web link to be opened in an external window. Click Remove to delete a selected item from the binder. Use the arrow in the upper left of the window to associate a binder to an alert, incident, mission or asset by using drag and drop. 15

16 Calendar To open the calendar tool, click Calendar in the Data folder on the System toolbar. You can configure the calendar tool to import different calendar types including icalendar and RSS calendar feeds. Each calendar feed is assigned a datagroup to facilitate role based access. 16

17 Nearby Search The Nearby Search tool is a simple way to view within a preset area all features and assets from the database. You can use the nearby search tool to quickly identify all features and assets without having to turn on and off the layers. To open the nearby search tool, click Nearby Search in the Search folder on the System toolbar, and select a point on the canvas. If assets are found, the Nearby Search window displays a list of all the assets in that area. Select an item from the list to display more details about the feature or asset. Select Show Results to display the assets or features on the canvas. Click New Search to search other locations without losing your previous searches. Click the tab to toggle between searches. You can delete a search by clicking the delete icon on the tab. 17

18 Keyword Search Use the keyword search tool to find fixed features in the local database as well as to identify new or updated features on the internet. To open the tool, click Keyword Search in the Search folder on the System toolbar. Enter search words in the Keyword field. Click on the pin icon and select one of the following options from the menu to select a region for the search: o Draw Region o Find Region o Draw Rectangle o Draw Circle o Draw polygon o Select Screen Click Search. The results are displayed in the Results pane. Select the feature on the canvas to view more details and to add the feature as an asset. To perform a new search, enter new keywords and, if required, click on the pin icon to select a new region on the map. 18

19 High Priority Alerts The high priority alerts tool summarizes all the high and medium alerts into a single window for quick reference. To open the tool, click High Priority Alerts in the Alert Triage folder on the System toolbar. Select Fly to alerts with at least priority and select the priority from the drop-down list to update the map to center on all the alerts with that priority that are currently on the canvas. To open a selected alert, click Open Alert. 19

20 Alert Inbox The alert inbox tool aggregates multiple alert feeds from multiple sources into a single location. Alert feeds can be from s or in the preferred Common Alert Protocol (CAP). To open the tool, click Alert Inbox in the Alert Triage folder on the System toolbar. Click Edit Filter to filter alerts by geographic location, alert type, and time period. You can include archived alerts in the filter. Click Profiles to save the settings and create a shortcut to reset to the saved configuration with a single click. Click Show on Map to turn alerts on or off on the map. You can mark an alert as read or unread. Click Create Alert to add an alert. The Alert Details window displays the new alert and you can add details for the new alert. You can use the Toggle Show on Map icon in the upper left of the Alert Inbox window to see alerts on the canvas only when the Alert Inbox window is displayed, to always see alerts on the canvas, or to always hide alerts on the canvas. Alert Details window Double click on an alert to open the alert in the Alert Details window. o If the alert has a location associated with it, a pulsating line is visible connecting the alert and the location. o If the selected alert has keywords that line up with an incident, the system will recommend a potential relationship between the alert and the incident. Use the Drag to link icon to drag and drop the alert to an incident, binder, event file, or mission. You can edit some alerts to update the description field, for example, alerts. Click Recommended Incidents to view these incidents. Click Remove to delete the selected alert from the database. Click Archive to hide the selected alert from the Alert Inbox. Click Create Incident to create an incident from the selected alert. Beside the Location field, click the pin icon ( ) to display a window to either select a location on the map or to type in a known address. Select a type from the Types menu to assign an alert type to the selected alert. Select a data group from the Data Group menu to share the selected alert with the datagroup. Select a priority from the Priority menu to change the priority of the selected alert. For example, the priority can be Low, Medium, or High. Note: the setting of a priority level can be automated so that priority is assigned based on the alert type or a keyword in the alert. To add an attachment to the alert, click Add in the Attachments pane. o Note: In version , only files with supported file extensions are available to upload from the Select Files window. For more information about configuring 20

21 supported file extensions for the Alert Inbox, see the IBM Intelligent Operations Center for Emergency Management product documentation. 21

22 Incident List As an event begins to unfold, you might want to triage multiple alerts into a single incident. From the incident, you can view multiple alerts relating to an event, add log entries and attachments, and view nearby cameras. You can also assign tasks and add crticial information related to the incident. To open the incident list tool, click Incident List in the Alert Triage folder on the System toolbar. The Incident List window displays. Incident List window Click Edit Filter to filter the list of incidents by closed incidents, geographic location, incident type, or time period. Click the Toggle Show on Map icon to turn on and off alerts on the map. Click Create Incident to create a new incident. Click Remove to delete the selected incident from the database. Click Close Incident to archive the selected incident. Beside the Location field, click the pin icon ( ) to open a window to either select a location on the map or to type in a known address. Click Type to and select an alert type from the menu to associate a type with the selected incident Click Group and select a data group from the menu to share the selected incident with a data group. Click Phase and select a value from the menu to change the phase of the incident. For example, select from Steady State, Awareness, Concern, and Urgent. To view and update information about a selected incident, click on one of the following tabs: o Situation tab: This tab dipslays a description of the incident. You can update the description as the incident proceeds. o Log tab: This tab enables multiple users to add information about the specific incident as it proceeds. Enter a new log message and click Add to Log. The username of the user who submitted the information is recorded with a date and time stamp. You can add attachments to the log using drag and drop or by clicking the paper clip icon. o Checklist tab: This tab provides a list of questions that are critical for senior officials reviewing the incident. The checklist questions are based on the type of the alert or incident. You can change the questions by changing the type of the alert or incident on the Types window. o Nearby Cameras tab: This tab displays the cameras that are nearby to the incident. Click Open to open the window with a connecting line to the incident. o Tasks tab: Use this tab to create tasks and to assign tasks for the incident. 22

23 When viewing an incident on the map, the icon will have a swirl associated with it to represent the phase. Steady State (green) Awareness (yellow) Concern (orange) Urgent (red) 23

24 Event Files Use the event files tool to create a consolidated view for a special or large scale event. You can associate general information, tasks, alerts, images, videos, binders, incidents, TDLs, logs, and organization charts with an event file. To open the tool, click Event Files in the Monitoring folder on the System toolbar. The Event Files window displays a list of event files. The Active tab displays a list of active event files. The Archived tab displays a list of archived event files. Click Create to create an event file. The Event File window displays. Click Open to open a selected event file in the Event File window. Click Archive to archive a selected event file. Event File window In the upper left there is a list of the event file categories that are currently displayed in panes on the Event File window. You can turn on or off the panes that are displayed by selecting the name of the category in the the Sections menu. You can expand, collapse, or resize each pane as required. Edit the event file name, owner, status, data group, and description in the General pane. Assign tasks to the event file in the Tasks pane. Drag and drop alerts that are associated with the event file from the alert inbox tool to the Alerts pane. Drag and drop incidents that are associated with the event file from the incident list tool to the Incidents pane. In the Binders pane, you can add information to a virtual binder that is associated with the event file. In the Assets pane, you can add assets that are associated with the event file. Click the Report icon to generate a report for the event file. Event File Temporal Mode Click the Toggle Temporal icon in the upper left of the Event File window to turn temporal mode on or off. In the Temporal pane, you can use the slider to review changes related to the event in chronological order as as time progresses through the event time period. 24

25 Shift Logs The shift logs tool provides a means for an operational shift team to consolidate information into a single window for easy reporting of what occurred during a shift and to support the hand-off between shifts. To open the tool, click Shift Logs in the Monitoring folder on the System toolbar. The Shift Logs window displays a list of operational and completed shifts. To open an operational or completed shift, select the shift and click Open. The Shift Log window displays for the selected shift. The Shift Log window displays information about a shift in the following panes: Shift Log Info, Alerts, Incidents, Shift Notes, and Binder. To display a pane in the Shift Log window, click the corresponding button at the bottom of the window. The Shift Log Info pane displays the shift name, the name of the owner, and the shift status. You can add notes about the shift in the Notes field. The Alerts pane lists the alerts associated with the shift. You can drag and drop alerts from the alert inbox tool into the Alerts pane. The Incidents pane displays incidents that are associated with the shift. The Shift Notes pane displays notes that are associated with the shift. You can add notes using the Add to Log menu. The Binder pane displays binders that are associated with the shift. You can associate binders with the shift. Click the Report icon in the upper right of the window to generate a report. 25

26 Twitter Stream The Twitter stream tool enables you to view live tweets from the Twitter API feed. These tweets can be based on a keyword, geographic area, or both. To open the Twitter stream tool, click the Twitter Stream icon in the Monitoring folder on the System toolbar. Enter your Twitter credentials when prompted. The Twitter Stream window: If the stream, is active, a green dot icon is displayed in the bottom left of the window. To disconnect from the stream, select the red dot icon. Click Edit Filter Region to select an area on the canvas to display tweets. Enter keywords in the Search field to search for related tweets. Click Filter Stream to start the stream. Select Show Tweets to use icons to represent tweets on the canvas. You can view a tweet by selecting the tweet from the list in the Twitter Stream window or by selecting the tweet on the canvas. To include a tweet from the twitter stream in an incident, drag and drop the tweet from the Twitter Stream window into the incident log. To turn of the Twitter stream tool, you must clear the area, disconnect from the stream, and clear Show Tweets. 26

27 Fullscreen Use the full screen tool to capture the full screen of the emergency management client canvas. To open the full screen tool, click Fullscreen in the Export folder on the System toolbar. The Screenshot window displays. Click Save As to save the screen capture in one of the following formats:.png,.svgz,.ppm,.ico,.xpm,.svg,.jpg,.tif,.jpeg,.tiff,.pbm,.pdf,.tif,.pbm,.bmp,.ico,.xpm,.xbm. Click Export to PDF to save the screen capture as a PDF file. Click Copy to Clipboard to save the image to the Windows clipboard before pasting the screen capture into a document. After you select the format, enter a name for the file, select the location to save the file to, and then click Save. 27

28 Select Region Use the select region tool to select a specific part of the canvas to export as a screen capture. To select a region, click Select Region in the Export folder on the System toolbar, and click and drag the mouse to select a capture area on the canvas. The captured area is displayed in a window. Click Save As to save the image in one of the following formats:.png,.svgz,.ppm,.ico,.xpm,.svg,.jpg,.tif,.jpeg,.tiff,.pbm,.pdf,.tif,.pbm,.bmp,.ico,.xpm,.xbm. Click Export to PDF to save the screen capture as a.pdf file. Click Copy to Clipboard to save the screen capture to the Windows clipboard before pasting the screen captureshot into a document. After you select the format, enter a name for the file, select the location to save the file to, and then click Save. 28

29 Geospatial Region Use the geospatial region tool to create a full screen image of the canvas, and then save the image in a KMZ format that can be opened by a GIS based viewer like Google Earth. To open the geospatial region tool, click Geospatial Region in the Export folder on the System toolbar. The Export Type Selection window displays. Choose an export type by selecting Ground Overlay or Photo Overlay. o If the canvas is currently laying flat, than the Ground Overlay label includes (Recommended). o If the canvas is tilted, than Photo Overlay label includes (Recommended). Click OK, and then enter the name of the file and click Save. 29

30 COP Export Use the COP export tool to take a snapshot of the current state of the viewable assets on the canvas and export the information in a file format that can be shared in viewers like Google Earth. Alerts and incidents that are on the canvas are also exported. To select a region, go to the area on the canvas where the assets are located and zoom to a level that has all the assets that you want to export. Once you have selected a region, click COP Export in the Export folder on the System toolbar to open the COP Export tool. The Feature Exporter window displays a list of the assets in the region. Select one or more assets, or click Check All to select all the assets in the selected region. Click Export. Enter a name for the saved file, and click Save. Note: The saved file can be opened in other viewers to display information about the assets. When you open the file in a viewer, you can select each asset to display its state information. 30

31 Network Builder Use the network builder tool to create or edit an asset type, or to drag and drop an asset to the canvas. You can also use the network builder tool to define asset dependencies. From version , you can add control parameters to a manual asset type. A manual asset type uses control parameters instead of logic diagrams to control asset state. This means that you can manually change the status of an asset of this type by changing the value of a control parameter. To open the network builder tool, click Network Builder in the Asset Management folder on the System toolbar. The Network Builder window displays. Use the search field to search for an asset type. To add an asset to the canvas, select the asset type from the list and drag and drop the asset to the desired location. After you drop the asset, when prompted, enter an asset name, author, and reason for adding the asset. Default parameters are automatically added depending on the asset type. Click Edit to edit asset types, port types, behavior scripts, and recovery types. Click Reload to change all assets back to their default state. Editing an asset type Click the Edit menu in the Network Builder window and then select Asset Types to display the Asset Type Editor window. Asset Type Editor: Name pane The Name pane lists the currently available asset types. The number of assets of this type that are currently on the map is displayed in the Count column. Enter keywords in the search field to search for an asset type. Click the Create Type menu and then select the type to create an asset type. From version , the Create Type menu options are Logic Diagram Asset Type, Script Asset Type, and Manual Asset Type. Click Remove to delete an asset type that has a count of zero. To create an asset type that has similar information to an existing asset type, select the asset type and click Clone. Click Refresh Asset Types to implement your changes. Click Export to export an asset type for sharing or for external use. Click Import to import a previously exported asset type. 31

32 Asset Type Editor: General tab Enter the name of the asset type in the Type Name field. Enter the description of the asset type in the Description field. Select the grey box in the Icon field to add an icon for the asset type. All assets of the same asset type use the same icon on the map. Internal State section: when an asset changes state on the map, the color of the asset changes to match the color that represents the state change. The states are Open, Closed, Unavailable, Damaged, and Destroyed. For each state, you can enter a description that will be displayed on the map when the asset state changes to this state. Asset Type Editor: Parameters tab You can set specific parameters for an asset type on the Parameters tab. Parameter questions deal specifically with the inner workings of an asset. For example, how much on site fuel for the generator is stored at the facility? Parameters have default values, but you can edit the values for an individual asset based on data collected about the individual asset, including whether the response type is a number or a Boolean. Click on a parameter to view more details or to edit the parameter. Use the Up and Down arrows to move a parameter up or down in the list. Click Add to add a parameter to an asset type. From version , you can add control parameters to a manual asset type. A manual asset type uses control parameters instead of logic diagrams to control asset state. Asset Type Editor: Ports tab On the Ports tab, you can view and edit input and output ports for a selected asset type. Asset types can have multiple ports including electricity, water, communications, and food. Click Add to create an input port or an output port. Click the delete icon beside the port name to delete the port. Click Port Type Editor to display the Port Type Editor window. 32

33 Port Type Editor Use the Port Type Editor to create, edit, or delete port types. A port type defines a state similar to the internal state of an asset type. Each port type in the list has a number displayed in the Count column. This number corresponds to the number of ports of this type that are currently on the map. Click Add under the list of port types to create a port type. Click Remove to delete a port type. Click Add to add a state. State values are used for storing internal data during consequence analysis execution. Each state has a data type, for example, double, boolean, or UUID. And each state has an initial value of that data type. Click State Editor to edit an existing state. Asset Type Editor: Logic Diagrams tab On the Logic Diagrams tab, you can assign logic networks to the different asset states. Note: Manual asset types do not use logic diagrams to control asset state, and so the Logic Diagrams tab is not displayed when editing a manual asset type. If a logic diagram does not already exist, click Add to begin. A new entry is added to the Available Logic Diagrams pane. Select a logic diagram and click Open to open the Behaviors Editor where you can drag, drop, and connect logic units to produce the desired behavior. Logic units include: Combiner: Use a combiner logic unit to evaluate multiple inputs. Depending on the options selected, if any or all of the inputs are high, then the output will be high. Constant: You can set a constant logic unit to a high or a low value, and so produce an equivalent output. Cycle: Use a cycle logic unit to switch the output of the logic unit between states for a designated period of time. Inverter: Use an inverter logic unit to evaluate a single input and produce an opposite output. Message: A message logic unit is a text entry that is displayed in the assets log when the input to the specific message transitions from a low to high state. Recovery: You can assign a recovery logic unit to a specific recovery resource, such as debris or an electric crew. The default output of a recovery logic unit is high (1), this value is changed to low (0) if and when a vulnerability occurs that requires the designated recovery resource. The value remains low for the designated time period until manually reset by the user or until the appropriate recovery resources are deployed to the location through the decision support tool. Sampler: Use a sampler logic unit to monitor the input state and display that value in the user control section of the asset window. A sampler does not change the logic state as the output of the sampler is identical to its input. Script: Use a script logic unit to create a custom Lua script for unique types of behaviors that cannot be obtained with the standard logic units. 33

34 Storage Units: Use storage units to configure on-hand storage of supplies such as fuel, water or medicine. You can use this logic unit to set the total storage capacity as well as the depletion or accumulation rates. When the logic unit transitions from a high (1) to low (0) state, the storage unit starts to deplete or accumulate at the specified rate. Once depleted, the output will transition to a low (0) state. Toggle: Use the toggle logic unit to manually control the state of the asset by switching between a high (1) and low (0) state. Asset Type Editor: Vulnerabilities tab On the Vulnerabilities tab, you can configure specific types of vulnerabilities for an asset type. You can then edit these vulnerabilities at the asset level by editing the asset s parameters. Click Add to add a vulnerability from the menu. For a selected vulnerability, select a value from the Result Status menu to be displayed as the state of the asset when the vulnerability is met. Select a vulnerability, and click Add Rule to create a rule to govern how the vulnerability will be dealt with. Select a vulnerability and click Add Hint to add recovery times for the asset based on the vulnerability. 34

35 Building Dependencies for Assets When the network builder tool is open, all assets on the canvas are in edit mode with a blue box behind the asset. Move your mouse over the asset to display the available input and output ports. You can then connect these ports to other assets in the network to create the dependencies. To create a dependency, select an output or input, and when a line is displayed, select the opposite output or input to make the connection. Click the red dot icon to delete the asset. Click the pin icon to keep the Input/Output display open for the highlighted asset. Arrows are displayed on the line that connects two assets according on the flow of the dependencies. To remove a line, double click the line to display the red dot icon, and then click the red dot icon. 35

36 Asset window Select an asset from the canvas to open the Asset window. The Asset window has a series of panes that contain specific information about the selected critical asset. The Asset window typically includes the following panes: The Dashboard pane displays summary information about the asset. In the General Info pane, you can add information about an asset, edit the asset type, determine importance, and view initial parameter values. o Click Edit to add information to the Description and Notes fields, change the asset type, change the asset location, add attachments, and to update the parameters as required. When you make a change, you are prompted to enter your name and a reason for the change, in order to keep a history of changes. o Click View History to display the change history of the asset. In the Contacts pane, associate points of contact from the contacts tools to the asset. The Nearby pane lists nearby features that might not be currently on the map but which are available in the database. In the Search pane, click Google, Bing, Yahoo, or Wikipedia to perform a search based on the name of the asset. To change the resulting browser window from embedded to free standing, click the embedded icon. In the Binder pane, add an attachment to the asset, or link the asset to a file folder location. The Raw Feature Data pane displays data for the asset in an unformatted listing. The Cameras pane displays cameras associated with the selected asset. In the Active Threats pane, view any active alerts that affect the selected asset. You can also delete alerts. The Asset State pane contains a Status tab and a User Controls tab. o On the Status tab, you can change the operational status of the asset by clicking one of the manual override buttons. To acknowledge the state change, click Acknowledge Warning. Click Restore Default to restore the state to the default value. The Basis field indicates if the state change is assumed or confirmed, and a history of the asset state is displayed in the Log field. o On the User Controls tab, you can control items such as bed availability or emergency generators. 36

37 Asset Visuals Use the asset visuals tool to specify which assets are displayed on the canvas. To open the tool, click Asset Visuals in the Asset Management folder on the System toolbar. Clear the Show Assets check box to hide all assets, including live state assets and bombs. When the assets are hidden they are unavailable throughout the system, so selecting show assets in other tools does not display the assets on the canvas. Select the check box beside each asset type that you want to view on the canvas. Use the search field to find specific asset types. Click Select All Asset Types to enable the display of all asset types on the canvas. Click Unselect All Asset Types to remove all assets from view on the canvas. However, other tools such as the status view tool and the mission readiness tool can still enable or disable the display of assets on the canvas. Select Show Status & Basis to display the asset status and the reason for the status above the asset on the canvas. Select Show Status Highlights to display the color hue behind the asset. Use the edge visualization buttons to select the way edges are displayed on the canvas. o Click Incoming Edges Only to display only incoming ports when an asset is selected. o Click Outgoing Edges Only to display only outgoing ports when an asset is selected. o Click Both Types of Edges to display both incoming and outgoing ports. Note: The default setting is to show both incoming and outgoing edges. The network builder tool must be open for the input and output ports to be seen on the canvas. Move the Hop Count slider to customize the HOPS visualization of dependency edges. The HOPS define how many related edges are displayed in the system. For example if the HOPS are set at the default value of 1, selecting an asset will show all incoming and outgoing edges to the next asset. Increasing the HOPS shows additional relationships in the network. This is important when trying to determine what will be affected throughout the network if a critical asset or resource is lost. 37

38 Analytics From version , you can now use an analytics tool to view analytics data that is imported automatically from the emergency management web client. An analysis reveals relations and correlations among data. For example, you can create a hotspot analysis in the emergency management web client to reveal clusters of events or other data. For more information about creating an analysis, see Creating an analysis in the IBM Intelligent Operations Center product documentation. Note: Anomaly and Flexible Reports analytics are not imported from the emergency management web client. To open the analytics tool, click Analytics in the Monitoring folder on the System toolbar. The imported analytics are displayed in the Analytics window. To display the results of an analysis on the map, select the check box beside the analysis name. o If the check box is selected, you can double-click the analysis name to fly to the location on the map. o On the map, click an analytic result to display the data that was calculated for the first time period in the analysis. For example, if you click a hotspot analytic on the map, where the hotspot analysis is calculated weekly for a year, the results for the first week in the year are displayed. 38

39 Mission Readiness Use the mission readiness tool to create and monitor a mission that is based on mission critical tasks. The tasks are dependent on rules, and the rules are dependent on the state of the critical assets. You can use the tool to quickly determine the status of a mission and to drill down into the mission to determine the cause of the risk. As key performance indicators (KPIs) area automatically configured in the web client for your missions, you can also monitor the status of your missions in the KPI dashboard in the web client. To view the KPI dashboard in the web client, go to the Emergency Management Operations view and click Dashboard in the taskbar. For more information, see Monitoring status through KPIs in the IBM Intelligent Operations Center product documentation. To open the tool, click Mission Readiness in the Monitoring folder on the System toolbar. The Mission Readiness window displays a list of missions. Click Active to display all active missions. Click Inactive to display all inactive missions Click Archived to display all archived mission. Click Clone to create a duplicate of the selected mission. Click Remove to remove the selected mission from the system. Click Create to create a mission. Click Open to open the selected mission. A mission consists of group rules, asset type rules, asset rules, alert trend rules, or incident trend rules. Group rules are a mechanism for grouping sub rules. When you create or open a mission, the mission window displays. If you are opening an existing mission, you can click Edit to edit the mission. You can add or edit the mission name and the description. You can add or edit a group rule. Set the group rule name and set the count of rules that are required to keep the group rule normal. For the Required field, either click All or click the other radio button and select a number from the drop-down list. Click the add icon beside a group rule to add a rule to the selected group rule. Select the type of rule to add from the drop-down menu. Click the delete icon beside a rule to delete the selected rule. Note: The first group rule (Root Rule or Mission) cannot be deleted. The other group rules can be deleted. Adding asset rules Add an asset rule to create a mission rule that is dependent on assets. Add assets to the rule so that the rule can be evaluated against the assets. To add assets to a selected asset rule, click Add Assets. The Asset Selector window displays. 39

40 Click Edit Region to select a region, and use the Status, Type, and Criticality dropdown menus to further filter the asssets for selection. The default value for the Status, Type, and Criticality fields is Any. From the list of available assets that are displayed, select the check box beside each asset that you want to add to the rule, and then click Add Assets. The asset names and types are displayed in the Asset Rule pane in the Mission Details window. Adding assets by type rules Add an assets by type rule to create a mission rule that is dependent on specific types of assets within a specified region. Select one or more asset types to use for this rule and the region from which they should be selected. Click the pin icon to select the location. Adding tests for an assets rule or an assets by type rule Once the asset mission rules are determined, you can create tests to be evaluated against the rules. The tests in the list are evaluated from the top down. The first passing test determines the rule s state. While in edit mode, select Add Test. You can create count-based or percentage-based tests. Select the desired target state by using the down arrow. The options are Unknown, Normal, Concern, and Critical. For count-based tests, select a number from the if drop-down menu to specify the number of assets that must be affected for the test to be triggered. For percentage-based tests, select a percentage from the if drop-down menu to specify the percentage of assets that must be affected for the test to be triggered. Select one or more asset states that are required to trigger the test. The options are Open, Closed, Unavailable, Damaged, and Destroyed. Note: The options that are available in the drop-down menu can be customized. Select one or more asset bases. The options are Assumed, Verified, Inferred, and Project. Select the default state for the rule from the DEFAULT drop-down menu. The default state is displayed as the state of the rule when none of the rules are triggered. Alert trend rule Add an alert trend rule to look for an alert type pattern during a set period of time. Use the drop-down menus to choose the alert type, time range, minimum priority, and region. Note: the count is not affected by the read/archived state of the alerts. If you want the rule to evaluate to Critical when the number of alerts that satisfy the rule match or exceed a particular number, select Criticial if # of alerts is equal to or greater than, and select the number. If you want the rule to evaluate to Concern when the number of alerts that satisfy the rule match or exceed a particular number, select Concern if # of alerts is equal to or greater than, and select the number. 40

41 Incident trend rule Add an incident trend rule to look for an incident type pattern during a set period of time. Use the drop-down menus to choose the type, time range, minimum phase, and region. If you want the rule to evaluate to Critical when the number of incidents that satisfy the rule match or exceed a particular number, select Criticial if # of incidents is equal to or greater than, and select the number. If you want the rule to evaluate to Concern when the number of incidents that satisfy the rule match or exceed a particular number, select Concern if # of incidents is equal to or greater than, and select the number. 41

42 Consequence Analysis Use the consequence analysis tool to leave the Live State environment and move to a What-If mode to simulate various disaster scenarios. In the What-If mode, you can interact with the canvas using simulation tools such as a bomb blast or high wind scenarios to evaluate the effects on a given area. To open the tool, click Consequence Analysis in the Analysis folder on the System toolbar. The emergency management client operates in two modes: The Live State mode is considered the real world mode. The clock is continuously running and the state of the assets reflets the state of the assets in the real world at that time. Use the What-If mode to do a what-if analysis without affecting the state of the assets in the real world common operating picture (COP). To switch to the What-If mode, click What-If and then select the workgroup to perform the simulation. Consequence Analysis window Click Asset Log to display a list of the changes to the asets. Click Asset Visuals to open the Asset Visuals window. When an Asset changes state, a warning tag is displayed until you acknowledge the state change. Click Accept Warnings to acknowlege that an asset has changed state: o From the drop-down mencu, click Visible Assets oo accept warning for all assets in the current. o From the drop-down mencu, click All Assets oo accept warning for all assets. Click Impact Analysis to run various hazard scenarios such as wind and flooding. A new window displays so that you can select a region and assetss, and then run hazards. Click Settings to use real-time weather in the simulation. When you are in What-If mode, click Actions to simulate a bomb threat or a bomb blast. Click State Snapshots to roll assets back to a selected state status based on a previous scenario. A window opens that contains a Common Operating Picture tab and an Asset State Snapshots tab: o On the Common Operating Picture tab, click Load Current State to view the current state of the assets based on either the live state of the assets or based on the assets as they appear in other workgroups. o Click Load Default State to view the default state of the assets. o On the Asset State Snapshots tab, click Save Current State to save the current state of the simulation to reuse later. o Select a snapshot and click Load Snapshot to load the scenario. o Click Delete Snapshot to delete the saved scenario. 42

43 Impact Analysis Click Impact Analysis to open a new window to select assets in a region to run a simulation. Click Edit Region to select a region in which to run the simulation. A list of assets are displayed for the selected region. You can filter the displayed assets by status and type. Select individual assets, or click Check All to select all assets in the region. On the Event Creation tab, select the type of event to create from the Type drop-down list. For example, select Wind. Select the parameters for the event, and then select Apply to Checked to run the impact analysis for the selected assets. On the Mass Impact tab, you can change the state of assets in the region to a selected state. Actions Actions are only available in What-If mode. Click What-If in the Operational Mode field in the Consequence Analysis window. Click Actions. The Disruptions window displays. To simulate an explosion, select Blast and draw an area on the map and then select Create Blast to destroy everything in that area. To simulate a response to a bomb threat, select Bomb Threat, select a point on the map, and then select a type of bomb from the IED/VBID drop-down list. The TNT Equivalent, Damage Radius, and Evactuation Radius fields are automatically populated based on the ATF guidelines for the selected device. o Select Create Evacuation Region to simulate the evacuation region. o Click Create Blast to simulate the destruction from the device. 43

44 Decision Support Tool (DST) After running a disaster scenario where assets have been affected, use the decision support tool (DST) to prioritize the impacted missions to recover, establish staging locations with recovery resources, and simulate the recovery sequence. The goal is to better understand and optimize the recovery process. In order for the decision support tool to work, you must first: Establish asset types with recovery features. Create an asset network. Develop missions. Run a consequence analysis and an impact analysis scenario. To open the tool, click Decision Support Tool in the Analysis folder on the System toolbar. Note: You do not have to sepecify an area in the decision support tool. Missions prioritize the assets to be recovered first. Asset that are not operational and are not associated with a mission are recoved after the missions are restored. Postures A posture represents available resources and desired recovery results. If a posture is loaded it will automatically be displayed in the Postures list. To add a new posture, click Add Posture and enter a title for the posture. You can then associate staging areas and missions to the new posture. Click Remove Posture to remove a selected posture. Click History to display a list of previously run simulations. You can then remove the simulations from the list or view the decision support tool results. 44

45 Staging Areas Staging areas are the origination points for resources. They are important for the accurate prediction of recovery times. You can add, edit, or remove staging areas. You can edit the values for the following fields when you edit a staging area: Name: Enter the name for the staging area. Recovery Type: Select the recovery type from the drop-down list. Number of crews: Select the number of crews at the staging location. Shift Length: Select the number of hours that each crew works. Location: Select the location of the staging area To add a recovery type, click Edit Recovery Type. The Recovery Type Editor window displays. Missions A mission is a group of assets that are linked together to support a specific function. You can add, edit, or remove missions. Use drag and drop to add a mission. The mission at the top of the list has highest priority. To reprioritize, select a mission and drag it up or down in the list. Recovery Simulation: When your staging locations are in place and you have added and prioritized the missions, click Simulate Recovery to begin the simulation process. The Recovery Simulation window displays. You can run multiple simulations with different criteria. Name: Enter a name for the simulation run. Duration: Set the number of days to run the recovery simulation. Initial Speed: The system automatically recovers the roads. Select a value for the speed at which recovery crews can travel before the roads are recovered. Road Recovery Time: Set the number of hours before the roads are fully operational at normal speeds. Recovered Speed: Set the speed at which recovery crews can travel after the roads are recovered. Click Start Simulation to begin the simulation. A process bar displays on the window to indicate the percentage completion of the simulation. When the simulation has completed the DST Recovery Results window is displayed. The results are displayed under three tabs named Missions, Assets, and Staging Areas. Missions tab The Missions tab displays the status of the missions after the simulation has completed. A green color and a Final State value of Operational indicates that a mission fully recovered in the time frame allotted. If a mission did not fully recover, then the color displayed represents the final state of the mission. A mission includes assets recovered, downtime, and the crew hours used. 45

46 Assets tab The Assets tab lists all the assets that are available for recovery, the current status of each asset at the completion of the simulation, and the down time of each asset. Staging Areas tab The Staging Areas tab lists the numbers of crews, the percentage utilization, location, crew type, and travel time for each staging area. Click Chart to display a gantt chart with the results from the simulation run. The top of the chart displays the number of days in the simulation. Under the days, the missions are displayed against a black background. Below the missions, the various assets that were recoved are displayed in the chart. Clear the check box beside a mission to remove the mission from the list. The various mission states are displayed in a timeline format. The colored diamond next to an asset represents the starting state of the asset, and the various color changes represent the state changes throughout the recovery process. Select Show Crews to display when the crews were on site at each asset. Click Generate Report to generate a PDF or Word document based on a pre-fromatted template. 46

47 Dependency Analysis Use the dependency analysis tool to select an area on the screen to list the assets, their type and their criticality. You can then select an asset and determine the upstream and downstream dependencies. To open the tool, click Dependency Analysis in the Analysis folder on the System toolbar. You can select all assets that are visible on the canvas or select a defined area. Once selected, the assets are displayed in the Dependency Analysis window. The asset name, type, and criticality are displayed. The criticality of an asset refers to the number of inputs that the asset provides to other assets. You can filter the list of assets by using the Status, Type, and Criticality drop-down lists. Select an asset from the list to see the list of assets that depend on it (downstream), and the assets to which it depends on (upstream). Zoom links are provided for selected assets. You can specify the direction and depth of the dependency listing. You can export the asset dependency listing in CSV format. To fly to the location of a selected asset, click the location links in the window. 47

48 Asset Export Use the asset export tool to export asset information in CSV format. To open the tool, click Asset Export in the Asset Management folder on the System toolbar. Select a region on the canvas or the complete screen to populate the Asset Export window with assets. Filter the assets by using the Status, Type, or Criticality drop-down lists. Click Export Checked to export all selected assets to a CSV file. Click Export Filtered to export all filtered assets to a CSV file. 48

49 Data Manager Use the data manager tool to customize the Data Layer window and to reorganize the location of the various data layers as requirements change. The format of the data layer is tied to the server, so if you change the layout on one workstation then the configuration for all emergency management clients are changed. Use the data manager tool to connect new data sources to the server. From version , you can add data sources that are managed by the emergency management web client as data layers. To open the tool, click Data Manager in the Admin folder on the System toolbar. The data layers are listed under Data Sources. The current zoom lens on the canvas is displayed in the Current Zoom Level field. To add a new layer type, click Add Item and select the type from the drop-down menu. Click Remove to remove a selected folder or data layer. You can export or import data layers to share with other IBM Intelligent Operations Center for Emergency Management based systems: o Click Import to import data layers. o Click Export to export data layers. Folder permissions are controlled by data groups. From the Data Group drop-down list, select the data group that you want to add the folder to. Adding a data layer Click Catalog to add a data layer from either an existing server in the system or by activating (loading) a new data server. The Catalog window displays. The Servers column lists the active data servers that are currently available to the system. From version , IOC Data Server is included in the list to provide access to the data sources that are managed by the emergency management web. o Note: Only data sources that are configured in the web client to have optional time and date filtering are available. The Layers column lists the folders and underlying data sources. Select a layer to display the details for the data source in the Details column. o To change the zoom level for the selected data source, click Change Zoom Level. To add a new data layer, select a server and click Add Layer. The new data layer is displayed in the Data Manager window from where you can rename, configure, and drag and drop the layer into the desired folder. To use a wizard to add a data store, click Add Data Store and select Wizard from the drop-down menu. Note: You can also user to wizard to check if a URL is compatible with the system and so can be added as a data layer. Click Add Data Store to add the server for a known data store type directly to the system without using the wizard. For example, you can add data layers of type WMS, WFS, and ArcGIS. 49

50 Select a server and click Edit Data Store to edit an existing server. Click Remove Data Store to remove the selected data server from the system. Editing an existing data layer To display the settings for a data layer, select the data layer under Data Sources in the Data Manager window. As you make a change to a field, the change is automatically saved. To reset all the fields to the values that they had before you began editing, click Revert Changes. 50

51 KML The Keyhole Markup Language (KML) tool supports the use of KML based files within the system. To open the tool, click KML in the Data folder on the System toolbar. The KML window displays a list of any available KML files. To turn on a KML, select the check box beside the KML. Some KML files might contain multiple layers. You can view the tree of information relating to a KML, and you can turn on and off the layers as desired. Click the A icon ( ) to turn off the labels on the canvas. Some KML files allow you to change the overlay opacity so that you can see through the KML. If a KML supports this feature, under Document Settings, move the Overlay Opacity slider to change the overlay opacity for the KML. If a KML file supports animation, use the Global Settings pane to play and edit the KML file: o Click Open File to bring in a new file. o Click Rescan to rescan the file folder where the KML files are stored. If a KML file is removed from this directory it will no longer be available when the system is started. Note: To load a KML into the system, you can drag and drop the KML file from a directory folder into the canvas area of the application. The KML file automatically appears in the KML tool. 51

52 Named Locations The named locations tool was introduced in IBM Intelligent Operations for Emergency Management V Use the tool to manage named location geometries for use in your emergency management client. These locations can be points or various shaped regions. You can create and edit the locations or you can import and export the locations as GeoJSON formatted files. To open the named locations tool, click Named Locations in the Admin folder on the System toolbar. Named Locations window Use the location types drop-down menu in the upper right of the window to filter the list of named locations: o Select the location types to show and click OK. Click the pin icon beside a named location to fly to the location on the map. Click the settings icon beside a named location to edit the location details. Click the delete icon beside a named location to delete the named location. Click Export GeoJson to export the named locations in a GeoJSON formatted file. Click Import GeoJson to import named locations from a GeoJSON formatted file. Adding a named location To define a new named location geometry, click Create in the Named Locations window. A toolbar is displayed. Enter the name of the new location in the Title field. Click one of the buttons to define the geometry for the new location on the map. For example, to create a polygon geometry, click Draw Polygon and then select the polygon vertices on the map. When you have defined all the vertices, click Close Polygon to finalize the geometry. 52

53 Alert Type Editor Use the alert type editor to add or remove an alert type. You can also use the tool to add critical questions to an alert type, so that these questions are displayed with incidents that are associated with that type of alert. To open the tool, click Alert Type Editor in the Admin folder on the System toolbar. Click Create Type to add an alert type. Click Remove Type to delete the selected alert type. You can edit the name of an alert type in the Title field You can change the icon that is used to represent alerts of this type in the Icon field. Edit the description for the alert type in the Description field. This information is displayed when you hover over the type in the alert inbox tool or in the incident list tool. In the Critical Information section, click Create Info Item to add a question that is critical to senior officials reviewing incidents that are associated with alerts of this type. 53

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