Introduction: Allison DOC V Subscription Service Overview: #1118 April, 2018 Page 1 of 24

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1 Page 1 of 24 SUBJECT: Allison DOC V Subscription Service MODELS AFFECTED: All 1000, 2000, 3000, 4000 Series Product Families, 5000, 6000, 8000, 9000 Series Transmissions, and MT(B) 600, CL(B)T, V, HT(B) 700 Series Transmissions, TC10 Transmissions and H 40/50 EP TM System SERIAL NUMBERS AFFECTED: All Introduction: In April 2018, Allison Transmission, Inc. will be releasing yearly subscription service Allison DOC V This version represents the latest PC diagnostic tool for use with 1000, 2000, 3000, 4000 Series Product Families; 5000, 6000, 8000, 9000 Off-Highway Series Transmissions; electronically controlled MT(B) 600, CL(B)T, V, HT(B) 700 Series Transmissions; TC10 Transmissions; and the H 40/50 EP TM System. Allison Transmission, Inc. requires all current Authorized Allison Distributor and Dealer Service locations to upgrade to Allison DOC V which incorporates new features and enhancements discussed below. Allison DOC V Subscription Service Overview: Allison DOC V will be available by downloaded file or USB thumb drive for new users. All new users of the program will need to authorize the product with the new license key received with Allison DOC V If a version earlier than V2017.x of Allison DOC exists on the PC, please uninstall before installing V Existing Allison DOC V2017.x Subscription service users will automatically be prompted to download V An additional license or payment is not required. New features, enhancements, essential tool status, purchasing information, PC platform requirements, and translator device support for Allison DOC V are some of the topics described in this Service Tip (ST). SD / SL8153EN

2 Page 2 of 24 Summary of New Features and Enhancements Included in Allison DOC V2018.1: Updates specific to Allison DOC Premium: Displays Main Processor Module (MPM) Software Level on TCM Information grid Updates DTC descriptions Adds Prognostics feature for CEC5 Off-Highway MY18 (H181) and later TES 439 or TES 353 Fluid Required NOTE: Selecting J1708 as the protocol (used on WTEC II, WTEC III and CEC2 TCMs) while physically connected to a later model TCM may cause errors, including trouble codes, on the vehicle. Technicians who are unsure of the correct protocol should select SmartConnect or try J1708 last. Updates specific to Allison DOC Premium (H 40/50 EP TM ): Updates 4th/5th Generation Troubleshooting Manual Essential Tool Status: Allison DOC Premium and/or Allison DOC Premium (H 40/50 EP TM ) V have been classified as an ESSENTIAL TOOL for facilities authorized as Maintenance/Overhaul/Service Outlets for one or more of the following transmission families/models: 1000, 2000, 3000, 4000 Product Families 5000, 6000, 8000, 9000 Off-Highway Series TC10 H 40/50 EP TM System Service outlets currently enrolled in the Essential Tool program will receive the Global Tool notification letter with information about the release of this new version of the service tool. Purchasing Information: Allison DOC V is available on USB thumb drive or downloaded file which can be obtained through the Allison Web Store using the following part numbers: Allison DOC Premium: New Subscription User/PC: (Download), (USB) Allison DOC Fleets All Users: (Download), (USB) Allison DOC Fleets (FuelSense ): All Users: (Download), (USB)

3 Page 3 of 24 NOTE: Allison DOC Fleets and Allison DOC Fleets (FuelSense ) include 1000/2000, 3000/4000, TC10 Transmission and CEC3 and CEC5 Off-Highway Transmissions Allison DOC Premium (H 40/50 EP TM ): New Subscription User/PC: (Download), (USB) For more pricing information and changes to the Essential Tool ordering process, refer to Attachment D and please login to ( For contact information, refer to the Vendor Information section in this ST. NOTE: The annual subscription period begins on the purchase date. Support Information and Updates: Support Information: Starting January 2018, the Noregon Support Center only supports subscription service Allison DOC software. Allison DOC USB thumb drive is shipped with a trifold Job Aid Card (JA6018EN) that provides a Quick Reference Guide and Connection Diagrams. Users of Allison DOC also have access to a User Guide and Advanced Help Videos (available from Help menu and icons). These sources of information will provide the user with the necessary guidelines to install, utilize, and manipulate the software application. For all Technical and General Help Desk questions, please contact Noregon at: US & Canada: INTERNATIONAL: FAX: This service is available to owners of Allison DOC to address any topic or issues related to password activation, application and updates installation, and connectivity to a vehicle (e.g. translator devices, cables, diagnostic connectors, part numbers, etc.). NOTE: (1) Faxes sent to the above number will automatically open a support center ticket with the fax as an attachment. (2) s sent to the docsupport@noregon.com address will automatically open a support center ticket. Please contact your company s Information Technology (IT) department or refer to the documentation provided with your PC for operating system and other PC related issues. Contact your IT department if you use a proxy server to connect to the Internet. Contact your Allison Transmission Distributor or the Allison Technical Assistance Center (TAC) for transmission data interpretation. Please regularly check the and look for information that could clarify common questions/concerns with respect to the different Allison Transmission diagnostic tools. Updates:

4 Page 4 of 24 The Allison DOC application includes a feature that allows the user to check for and download available updates by connecting (via the internet) to a tool update server. Due to constant ECU/TCM calibration enhancements, it is important to regularly check for Allison DOC updates to ensure proper tool functionality. During active subscription service, Allison DOC updates will be pushed to user s machines. Users may defer up to 30 days when launching Allison DOC before accepting a patch. After this time has elapsed, the user must accept the update to continue use of the Allison DOC tool. Reprogramming Information: Allison DOC is the only Allison authorized reprogramming tool. No other diagnostic tools shall be used to reprogram Allison Transmission controllers. Refer to SIL 28-TR-04_Rev A for detailed information on this topic. The Allison DOC Diagnostic Tool Training program, or equivalent, has to be completed in order to activate the Reprogramming function. Reprogramming can be automatically enabled by entering your E-Learn ID and E-Learn Password on the DOC Activation Notice. If the automatic process does not work or a user does not have an E-Learn account, appropriate proof of certification will need to be submitted to Noregon (along with the Product Serial Number displayed by navigating to the Software Configuration Reprogramming menu item from Allison DOC ) to activate the Reprogramming function of the service tool. To learn more about the course availability, please contact your local Allison Transmission distributor training facility or visit: Parts + Service Training. PC Platform Definition: Allison DOC V has only been tested and validated on PCs with the following configurations: Microsoft Windows 7 and Microsoft Windows 10 with the latest service packs installed. NOTE: Support for Microsoft Windows 8 is no longer available. NOTE: Allison DOC V requires the.net 3.5 Framework which is not installed by default for Windows 10. The.NET 3.5 Framework may have already been installed on a given machine by another application; if not, an active Internet connection or the Windows 10 installation media will be needed in order to install the.net 3.5 Framework and successfully complete the Allison DOC V installation. NOTE: In order to install and run Allison DOC V2018.1, the user must have full administrator privileges with the User Account Control feature turned OFF. At least 3 GB of free space is required to install the program (after software installation, the operating system requires sufficient free hard disk space to run the program). Additional free space may be needed for Advanced Help Training Videos Pentium IV class processor 2 GHz or faster recommended 4 GB of RAM system memory or greater recommended

5 Page 5 of 24 Monitor capable of supporting a screen resolution of 1280 X 768 pixels or higher Lesser resolutions, such as those used on Dell NetBook PCs (1024 X 600), shall be supported by providing scroll bars and other graphical cues to access critical screen items; however, the user experience on these platforms may be awkward, visually unappealing, and possibly counterintuitive One available USB port - USB 2.0 or later recommended Full administrative privileges are required to install and update Allison DOC Internet broadband connection capability (Internet Explorer 8 or greater) for activation/reactivation, receiving updates and file downloads Network card Error messages, sudden disconnections, and poor performance are some of the results users will experience if Allison DOC V is installed on PCs that do not meet one or more of the above specifications. Translator Device Support: Noregon Wireless/USB Translator All Allison Products This is the essential-rated translator device for the Allison Transmission Service Tools and is recommended for Allison DOC V NOTE: Allison DOC V install gives the option to automatically install V of the DLAWIR32 drivers; however, it is recommended to visit the Noregon JPRO Fleet Products website to obtain information on the latest version of the DLAWIR32 drivers for the Noregon Wireless/USB Translator All Allison Products. Driver: DLAWIR32 The USB drive or download image (unzipped) contain a folder Noregon DLA+ Wireless Drivers with the translator s driver install program The translator kit can be purchased at Supported Communication Protocols used by Allison transmissions: CEC, J1708/J1587, J1939, CAN, GMLAN and J1850. OBD II cables are required for GMLAN and J1850 communications and an OBDI cable is required for CEC transmissions. These cables are not included in the Kit for Noregon USB Translator All Allison Products, but are available for purchase from Noregon Systems The J cable is needed when bench programming TCMs whose harnesses do not have a 9-pin connector, such as the WTEC II, WTEC III, and Pre-4th Generation 1K/2K TCMs. This cable is available for purchase from Bosch Automotive Service Solutions Allison DOC V was also tested and validated with the following translator devices: Noregon Wireless/USB Translator - All Allison Products

6 Page 6 of 24 NOTE: Driver: NORWIR32 V (or later). Go to for the latest drivers. The USB drive or download image (unzipped) contain a folder Noregon DLA+ Wireless Drivers with the translator s driver install program Supported Communication Protocols used by Allison transmissions: CEC, J1708/J1587, J1939, CAN, GMLAN and J1850 OBD II cables are required for GMLAN and J1850 communications and an OBDI cable is required for CEC transmissions. These cables are not included in the Kit for Noregon Wireless/USB Translator - All Allison Products, but are available for purchase from Noregon Systems The Noregon Wireless/USB Translator - All Allison Products has been superseded by the Noregon Wireless/USB Translator All Allison Products Dearborn DPA5 Dual CAN USB NOTE: Driver: DGDPA5MA V2.05 (or later); Firmware: DPA5 Dual CAN V (or later). Go to for the latest drivers. The USB drive or download image (unzipped) contain a folder Dearborn DPA Drivers with the translator s driver install program. A Quick Reference Guide for this device can be downloaded from DG Technologies This document contains detailed information on how to install and use the drivers, basic troubleshooting steps, and other relevant information. Allison DOC V Dearborn DPA5 Dual CAN USB users must uncheck SmartConnect and make translator device selection from Communication Adapter Setup window. Supported Communication Protocols for DPA5 Dual CAN: J1939, CAN, J1708/J1587, GMLAN and J1850. For availability contact: DG Technologies The DG-DPA5-OBDII-CABLE Cable is required for GMLANand J1850 communications. This cable is not included in the DPA5 Dual CAN package, but is available for purchase from DG Technologies. The J cable is needed when bench programming TCMs whose harnesses do not have a 9-pin connector, such as the WTEC II, WTEC III, and Pre-4th Generation 1K/2K TCMs. This cable is available for purchase from Bosch Automotive Service Solutions Dearborn DPA4 Plus USB

7 Page 7 of 24 NOTE: Driver: DR V2.20 (or later); Firmware: DPA4 Plus USB V (or later). DPA4 Plus USB users connecting to 5th Generation TCMs must also install DPA4PMA driver V1.36 or later. Go to for the latest drivers. Allison DOC V install gives the option to automatically install V2.20 of the DR drivers. The DPA4PMA driver must be installed manually. A folder containing these drivers is also included with the install. The DG drivers (available on the J DPA4 Plus installation CD) will not work with any of the Allison Transmission service tools. A Quick Reference Guide for this device can be downloaded from DG Technologies This document contains detailed information on how to install and use the drivers, basic troubleshooting steps, and other relevant information. Supported Communication Protocols for DPA4 Plus USB: J1939, CAN, J1708/J1587, GMLAN and J1850. For availability contact: DG Technologies The J A Cable is required for GMLAN and J1850 communications. This cable is available for purchase from Bosch Automotive Service Solutions NEXIQ TM USB-Link TM 2 NOTE: The NEXIQ TM USB-Link TM 2 requires the user to manually install the driver set which can be found either on the Allison DOC V installation media, under the NEXIQ TM USB-Link TM Drivers folder, or on NEXIQ TM s website: Support Download section. Driver: NULN2R32 V (or later). Allison DOC V USB-Link 2 users must uncheck SmartConnect and make translator device selection from Communication Adapter Setup window. Supported Communication Protocols NEXIQ TM USB-Link TM 2: J1708/J1587, J1939, CAN, GMLAN, J1850 and CEC1. The J cable is needed when bench programming TCMs whose harnesses do not have a 9-pin connector, such as the WTEC II, WTEC III, and Pre-4th Generation 1K/2K TCMs. This cable is available for purchase from Bosch Automotive Service Solutions For NEXIQ TM USB-Link TM 2 availability contact: NEXIQ TM Technologies, Bosch Automotive Service Solutions or Canton Parts Distribution Center NEXIQ TM USB-Link TM Only the NEXIQ TM USB-Link TM with a RoHS label on the front of the device is supported.

8 Page 8 of 24 NOTE: NEXIQ TM USB-Link TM users connecting to 5th Generation TCMs must upgrade their USB-Link drivers to version or later. Using older drivers may cause faults on the vehicle and/or cause other components to malfunction. Go to for the latest drivers. The NEXIQ TM USB-Link TM requires the user to manually install the driver set which can be found either on the Allison DOC V installation media, under the NEXIQ TM USB-Link TM -Link Drivers folder, or on NEXIQ TM s website: Support Download section. Supported Communication Protocols NEXIQ TM USB-Link TM : J1708/J1587, J1939, CAN, GMLAN, J1850 and CEC1. The Litelink OBDII/16-pin connector to a DB15 (socket) J 1962/A cable is required to connect the NEXIQ TM USB-Link TM device to the vehicle J1850 Protocol diagnostic connector. This cable can be purchased from NEXIQ TM Technologies. The J A GMLAN Cable or the OBDII/16-pin connector to a DB15 (socket) J 1962/A cable is required for GMLAN communications. The NEXIQ TM USB-Link TM has been superseded by the NEXIQ TM USB-Link TM 2. Vendor Information Noregon Systems 7009 Albert Pick Road Greensboro, NC (336) FAX: (336) Sales@noregon.com Gilmore Global Customer Service TOLL FREE: INTERNATIONAL: allisontransmission@gilmore.ca Bosch Automotive Service Solutions Mail: Bosch Automotive Service Solutions, Inc Mound Road Warren, MI FAX: or Snap-On OEM Group NEXIQ Technologies Products 2950 Waterview Rochester Hills, MI (248) or FAX: (248) Canton Parts Distribution Center th Street, S.E. Canton, OH (330) DG Technologies West Eight Mile Road Farmington Hills, MI (248) FAX: (248)

9 Page 9 of 24 Acronyms List: Abbreviations CAN CEC CD DOC DPA DTC ECU EFT GMLAN MY PC PO RAM SIL TAC TCM USB V Controller Area Network Commercial Electronic Controls Compact Disk Diagnostic Optimized Connection Dearborn Protocol Adapter Diagnostic Trouble Code Electronic Control Unit Electronic Federal Tax General Motors proprietary communication protocol Model Year Personal Computer Purchase Order Random Access Memory Service Information Letter Technical Assistance Center Transmission Control Module Universal Serial Bus Version

10 Attachment "A" Credit Application for Allison Distributors and Dealers Noregon Systems, Inc Albert Pick Rd. Greensboro, NC Phone: , ext. 128 Fax: Fax this completed application to or to Title: Company name: BUSINESS CONTACT INFORMATION Phone: Fax: Registered company address: City: State: ZIP Code: Accounts Payable Contact: Billing Address: Phone: City, State, Zip Code: Date business commenced: Sole proprietorship: Partnership: Corporation: Other: Primary business address: BUSINESS AND CREDIT INFORMATION City: State: ZIP Code: How long at current address? Phone: Fax: Bank name: Bank address: Phone: City: State: ZIP Code: Company name: Address: BUSINESS/TRADE REFERENCES City: State: ZIP Code: Phone: Fax: Company name: Address: City: State: ZIP Code: Phone: Fax: Company name: Address: City: State: ZIP Code: Phone: Fax: AGREEMENT 1. All invoices are to be paid 30 days from the date of the invoice. 2. By submitting this application, you authorize Noregon Systems, Inc. to make inquiries into the banking and business/trade references that you have supplied. SIGNATURE Title: Date:

11 Page 11 of 24 Attachment B Allison DOC V Security - Activation & Reactivation Upon purchase, customers receive an or packing slip containing a license key for each license purchased: Activation for New Users: Figure 1. NOTE: Computers operating on a corporate network may need network administrator assistance to configure the Proxy Server settings in Allison DOC to allow online activations. Upon completing the Allison DOC Version installation, the application must be activated in order to continue its use. Activation can be accomplished as follows: 1. Internet activation is required a. The user connects the PC to the internet. b. Starts Allison DOC c. Enters Customer Information. Fields with red text are mandatory d. Enters Subscription Licenses and selects the Activate Subscriptions button. The user receives the Activation Confirmation screen e. User receives Allison DOC Subscription Confirmation from support@noregon.com (sent to address provided in Customer Information field) with confirmation code f. Enters confirmation code and selects the Activate button. The software is now ready to be used.

12 Page 12 of 24 Figure 2. Activation Notice

13 Page 13 of 24 Figure 3. Activation Confirmation Download and Installation Procedures for existing Subscription users: When Allison DOC is launched after V is released, the user will be notified of an updated version. The user will have 30 days to accept the mandatory update. After 30 days, the user must accept the update in order to continue use of the Allison DOC tool. An additional license or payment is not required for current subscriptions. When the user chooses to accept the update, the user will be provided the Allison DOC v Link and instructions:

14 Page 14 of 24 The user can select the Close button to close the update window after the link is downloaded. When the user chooses to run AllisonDOCv exe, the WinZip Self-Extractor will run. Select Setup and accept the license agreement, then follow the Setup Wizard prompts to install. This is a major install and may take a lengthy period to download and run. Activation: After installing DOC , when Allison DOC is launched, the user s current license is displayed on the Reactivation form. While connected to the Internet, select the Reactivate button:

15 Page 15 of 24 There are two additional ways to download and install Allison DOC V2018.1: 1. Update Application feature - From the Allison DOC V2017.x main menu, select Software Configuration. Then, select the Update Application tab, click on button, and follow the instructions on the screen. Depending on the internet communication system, this process may take several minutes. 2. Go directly to the Allison DOC download page, and select the Download Allison DOC v button. Reactivation: Once Allison DOC Version has been installed and activated, periodic reactivation of the application is required. For PCs that are routinely online, reactivation is carried out over the Internet as a background task when the application is running. Therefore, the application will remain active simply through regular use. For PCs without Internet access, reactivation will be required within each 60-day period. As the deadline for reactivation approaches, the application will display a reactivation screen. The first reminder will occur 15 days prior to the deadline. User must reactivate over the Internet to continue use. All Allison DOC Version products, including the Fleet licenses, have a 60-day reactivation period.

16 Page 16 of 24 Subscription Renewal: The subscription period is 365 days, and begins on the date of purchase. At time of purchase, licenses will be enrolled in an automatic renewal program and users will not need to return to the web store to extend their license for an additional period. Refer to ST0918 for Allison DOC Subscription Renewal Process.

17 Page 17 of 24 Attachment C New Job Aid Current and Previous Versions Available Figure 4. Job Aid A Job Aid will be supplied with each copy of Allison DOC. With a downloaded Allison DOC, if you need the Job Aid immediately, we have posted both the Allison DOC V and the previous version as a PDF to download. If you wish to order the Job Aid for either the new or previous version, visit the Allison Publication web store Please note that the Allison DOC V Job Aid provides proper connection of the Noregon Wireless/USB translator 2.0. If you are using a previously purchased translator, please refer to previous Job Aid for proper connection (JA3434EN). The Noregon Wireless/USB translator 2.0 has been selected as the new essential tool and is capable of servicing all Allison products. With the selection of a new essential tool some people have questioned if this would require them to replace their existing translator. The answer is NO. The Translator Device Support: section of this ST provides a list of all translators that have been fully tested for compatibility with Allison DOC V

18 Page 18 of 24 Figure 5. Job Aid Figure 6. Quick Reference Guide

19 Page 19 of 24 Attachment D Pricing for Channel or Non-Channel: NOTE: There is an additional $40 charge for the USB Option over the Download Option. The Allison DOC tool pricing model will be changing with V subscription service. With the new subscription service, Allison DOC Premium & Allison DOC Premium (H 40/50 EP TM ) will have an initiation fee for new subscription service registrants, which is outlined in Table 1. After the first-year initiation fee, there will be a renewal fee for subsequent years, which is outlined in Table 2. In conjunction with the move to a subscription service, the Allison DOC Fleets and Allison DOC Fleets (FuelSense ) Tools combine the 1000/2000 Series and 3000/4000 Series software into one product. The volume pricing break points have been adjusted, as detailed in Table 3 and Table 4. Distributors and Dealers are not required to acquire the Fleets version license. The OEM special price is extended to OEMs who use Allison DOC for end-of-line checkout and Technical Schools who use Allison DOC for training purposes only. Proper paperwork and signatures must be submitted to be granted special pricing as detailed in Table 5. Product Table 1. Subscription Service Initiation Fee for Allison DOC Premium & Allison DOC Premium (H 40/50 EP TM )) Allison DOC Premium $ Allison DOC Premium (H 40/50 EP ) $ Retail List (U.S.) Product Table 2. Subscription Service Renewal Fee for Allison DOC Premium & Allison DOC Premium (H 40/50 EP TM ) Allison DOC Premium $ Allison DOC Premium (H 40/50 EP ) $ Retail List (U.S.) No. of Licenses Table 3. Subscription Service Fee for Allison DOC Fleets (1000/2000 Series and 3000/4000 Series combined) 1 50 $ $ $ Up $120 Pricing/License

20 Page 20 of 24 No. of Licenses Table 4. Subscription Service Fee for Allison DOC Fleets (FuelSense ) (1000/2000 Series and 3000/4000 Series combined) 1 50 $ $ $ Up $170 Pricing/License Table 5. Subscription Service Fee for OEM End-of-Line testing and Tech School training Product OEM Tech School Allison DOC Premium $125 $125 Allison DOC Premium (H 40/50 EP ) $125 $125 NOTE: Once you create an account at the Allison Web Store, we advise you to always start by logging in so you will see channel pricing. If you do not Login prior to Checkout, the price displayed will be retail. Once you Login, the header will indicate Channel Partner and the price at Checkout will update to show your discount as a channel partner. To maintain the terms and conditions of either the Distributor or Dealer agreement, each location that is identified as a location within the essential tool program will be required to continue to renew the Allison DOC subscription each year. Below is a quick reference guide for Allison DOC V2018.1

21 Page 21 of 24 Distributor Allison DOC V Noregon Systems, Inc Albert Pick Road Greensboro, NC Phone: (US/Canada) or (International) Fax: (US/Canada/International) Web Store: Support questions for Allison DOC and previous releases should be directed to Noregon Systems. Media Type - Download or USB Drive Distribution Allison DOC V Noregon Systems at (U.S. or Canada) or International orders. Web Store is open 24x7x365 ( The Product Support Center hours of operation are from 7:30 AM to 8:00 PM Eastern Time, Monday through Friday. Payment Allison DOC V Visa/Master Card, Business Accounts established with Noregon, PO, Check, EFT. All products Global pricing is in U.S. dollars. Note: Credit card Currency conversions NOTE: You may need to establish an account with Noregon - application included. PO Application - See Attachment A

22 Page 22 of 24 Noregon Systems - Help Desk Level 1, 2 & 3 (All Issues) Support Allison DOC V The Allison DOC Support Center will be open Monday through Friday for support calls as follows: 7:30AM to 8PM ET English, Spanish, French The support center is closed for the following U.S. holidays: New Year s Day, Good Friday, Independence Day, Memorial Day, Labor Day, Thanksgiving Day and the day after, Christmas Eve and Christmas Day. The product license key is required to activate / authorize the product. The support center may be contacted as follows: US/Canada: International: Voic is available Fax: (Faxes sent to the above number will automatically open a support center ticket with the fax as an attachment) DOCsupport@noregon.com ( s sent to the above address will automatically open a support center ticket) Allison Web Store: Security Allison DOC V Activation: Users must un-install any version older than V2017.x before installing V Upon completing the Allison DOC Version installation, the application must be activated in order to continue its use. Activation can be accomplished as follows: 1. Initial Activation: a. When the application is launched, an activation screen is displayed. Enter the information on the activation screen. The License Key that is included with your purchase is required for activation. b. Next, check your for the Confirmation Code and enter the Confirmation Code and click Activate. 2. Reactivation Refer to Attachment B

23 Page 23 of 24 Operating System Operating System Update For Hardware Requirements Refer To PC Platform Definition Allison DOC V Allison DOC V has only been tested and validated on PCs with the following configurations: Microsoft Windows 7 and Windows 10. Latest service packs should be installed. NOTE: Allison DOC V requires the.net 3.5 Framework which is not installed by default for Windows 10. The.NET 3.5 Framework may have already been installed on a given machine by another application; if not, an active Internet connection or the Windows 10 installation media will be needed in order to install the.net 3.5 Framework and successfully complete the Allison DOC V installation. When installing as a DOWNLOAD you will be required to: Installation Tips Allison DOC V For Microsoft Internet Explorer users, disable Pop-up blockers by selecting the Tools menu item and then Pop-up Blocker. If Turn Off Pop-up Blocker appears, select that item. If Turn On Pop-up blocker appears, you do not need to change the setting. NOTE: Disabling Pop-up Blockers may differ depending on operating system. AND/OR 2. Establish Trusted Sites. This setting will allow websites that you trust as safe (such as websites that are on your organization's intranet or websites from established companies in whom you have confidence). When you add a website to the Trusted Sites zone, you believe that files you download or that you run from the website will not damage your computer or data. By default, there are no websites that are assigned to the Trusted Sites zone, and the security level is set to Low. 3. Make sure that you are connected to a reliable power source, not batteries, during the download. 4. Shut Down other applications during the download and installation. 5. When downloading, this may take in excess of 1 hour depending on connection speed. We strongly advise you NOT to attempt a Download if on Dial-Up connection. Media Type - Download or USB Drive Only Essential Tools All New Releases of Allison DOC Software Distributor & Dealers Allison DOC V To maintain the terms and conditions of either the Distributor or Dealer agreement, each location that is identified as a location within the essential tool program will be required to continue to buy (or update) each new release of Allison DOC each year during subscription renewal period.

24 Page 24 of 24 Noregon New Essential Tool Translator (Does NOT Require Replacement Of Current Translator) Allison DOC V Available On Web Store Under Translator Devices & Cables The Kit for Noregon USB Translator 2.0- All Allison Products is the Essential Tool for Allison DOC.