SMURF Samuel Merritt Records and Finance Online Registration and Troubleshooting

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1 SMURF Samuel Merritt Records and Finance Online Registration and Troubleshooting Note: Non-degree seeking students should refer to the following link, if they have not yet been admitted to take our basic science courses or special programs: Introduction: This document covers Pre-Registration which in essence is part of the Registration process, Course Registration and Troubleshooting Help for Online Registration. Screen shots are provided throughout this document to aid understanding. In order to register successfully, Pre-Registration must be taken, Continuing BSN students need Advisor Approval (first semester BSNs do not need Advisor Approval), your account must not have any Stop List items prior to being able to complete Course Registration during the appropriate timeframe. Pre-Registration: To get to the Pre-Registration functionality, click on the Registration tab. There are several ways to get to the questionnaire that needs to be completed. One method is to click the Pre Registration function on the second line of the Registration tab. The following is a partial screen shot: Only non-international Emergency Phone numbers may be saved via this questionnaire.. If you want Emergency International Phone numbers to be on file, submit without the Phone Numbers and then supply the Phone Numbers to the Registrar s office to enter into the Student System. Fill in the information and click the Submit button at the bottom of the questionnaire. Upon successful completion of the questionnaire, the following is what to expect: 1

2 You may click the Registration button or the Course Registration function. The questionnaire only needs to be done once per semester thereafter you may go directly to Course Registration. If for some reason you cannot Sumit the questionnaire successfully: 1) Try eliminating data in optional fields and click Submit 2) Submit a service request - Course-Registration: Basically Course Registration is a process of selecting courses that get placed into your Cart and a step by step process to the Completion step. Once Course Registration is completed, the contents of the Cart will be empty and the courses may be viewed via the Classes tab or View Schedule link. The screen shots in this section do not have the Pre Registration function listed, but nevertheless are appropriate. 1) Click the Register tab and then Course Registration 2) The following is an example of what is displayed when an eligible period of registration is open: Select the Period either the icon or the Year/Term in this example If the Period is not open for registration or other messages are displayed, please refer to the Troubleshooting Help section. 2

3 3) Once the Period is selected the following would be displayed if you have not registered for any courses yet (it will look different if you already placed courses in your cart): Click Section Search to choose the desired courses. 4) Once Section Search is selected the following will be displayed: Use Basic Search or Advanced Search to add the courses. You may want to select the Session to make it easier to find courses for your cohort / program most useful for ABSN, and DPM students. If you have difficulties finding courses, click Clear only populate the Period and Session fields and click Search. Entry of Keywords or Course Codes is very specific use them once you know how the courses are listed. 5) If you type NURSG 1 in the Keywords field to find Nursing courses starting with the number one, the following is a partial screen shot of what you would see: 3

4 Click the Add button to the right of each course listing which you want to register for. 6) The following is a partial screen shot after selecting Add for the first course listed: As you continue to add courses they will be listed in the upper right in the My Cart area. 7) If you click the View Cart button in the Course Added area after adding two courses you will see the following a listing of data that is expanded and easy to read: 4

5 From this view you may perform many functions as listed to the right of the registration period (in this case 2010/Summer ) such as Empty Cart, Add Section, etc. Or, for a given course in your cart, you may remove it by selecting the Remove button to the right of the course. At this screen if you wish to add more courses click on the Add Section button. Once all of the courses are selected, click the Register button. 8) The following is displayed after selecting the Register button when 7 courses were chosen: Here you have the opportunity to review what is selected, make new choices or proceed. 9) Choose Next to go to the Finalize step of registration which will look like the following: 5

6 At this step you will see the Status of Registered and fees that have been applied to your account. Select the radial button desired for payment method. Click Next button to proceed. 10) If the default of Bill Me Later was selected, the following is what would be displayed once Next was selected: Registration is completed and one can view their statement. 11) If Pay My Balance was selected, the following would be displayed: 6

7 Enter Credit Card information and click the Continue Checkout button to get to the confirmation page. The confirmation page looks like the following (partial screenshot): After verification and one clicks Submit Payment, the following will be displayed (partial screen shot): 7

8 Here one has the opportunity to another receipt Another Receipt or view and or print a receipt View Printable Receipt prior to returning to SMURF Return to SMURF. Click Return to SMURF and the following will be displayed (partial screen shot): Click Close The following is what the Registration screen will look like once the payment was made: 8

9 12) You may wish to click the View Schedule link to verify that you registered for all of the courses at the correct location. Changes may be made during the registration period only. 13) If for some reason your steps did not go exactly as planned and you are not sure registration completed properly, click on Classes tab, Schedule function and Student Schedule to see if the courses are there. Troubleshooting Help: 1) Example of Pre-Registration not completed or Period not open yet: 1. If you have not completed the Pre-Registration questionnaire or you did it too early, complete it. For assistance, follow the steps in the Pre-Registration section. 2. To verify the Start date of your Program do one of the following: 1. Refer to sent by Maria Ma, Associate Registrar. If is lost, contact Marie at 2. Look up Start date listed on the Academic Calendar: a. Use the following link: 9

10 b. Select the appropriate year and program and look for the registration dates. 2) Example of Stop List: You may see listings of Stop List via Course Registration as in the above example, or when selecting Unofficial Transcript or Grade Report from the Grades tab. You must contact the office for which a Stop exists, resolve the issue and have that department remove the Stop before you are able to register for courses. 3) If all the above issues have been addressed and you are still unable to register, please refer to: 1. Anne Scher, Registrar ascher@samuelmerritt.edu or 2. Marie Ma, Associate Registrar mma@samuelmerritt.edu 10