Login and General Help

Transcription

1 Login and General Help User Guide April 2018

2 Table of Contents CCS overview... 3 CMS screens... 3 Software requirements for CCS... 3 Print capabilities... 4 CCS access and login... 4 Change CCS password procedure... 7 Change United password... 9 Check Scheduled outages Additional login help

3 CCS overview The Crew Communications System (CCS) is a Web-based application accessible from the Internet. It is a central portal used to access information and applications for United pilots in their daily work. Through CCS, pilots will be able to access scheduling systems, weather applications, flight planning systems, training platforms, company communications, and much more using a single, convenient login. CMS screens Some of the transactions in CCS are web presentations of the CMS application and are navigated differently from other screens. There are function keys at the top and bottom of each screen: [F1-F24], [ENTER], [RESET],CLEAR], and [REFRESH]. The [NOT REQUESTED SCREEN] button is used to clear erroneous displays. You must use the mouse and click the buttons on the screen to execute desired functions. Using the buttons on the keyboard to execute these functions and commands will result in either no action or an error. When required, use the mouse to click in a desired field and use the keyboard to type information. Then use the mouse to click the [ENTER] or other button on the screen. Software requirements for CCS CCS is specifically designed to support Internet Explorer 7 and higher. Additionally, the following unsupported browsers have been shown to be compatible with CCS: Firefox 3.0 or higher Safari Google Chrome 3

4 CCS Mobile View (requires a mobile device with a data plan and web browser). Print capabilities You may print any screen in CCS by pressing CTRL+P on the keyboard or by selecting File > Print on the screen and pressing Enter on the keyboard or clicking the Print button on the screen. CCS access and login Step Action 1 Begin by navigating to CCS. To access CCS, your computer must be connected to the United network or the Internet. Navigate to or Click the CCS icon on the desktop of any computer in your bases or flight planning areas; or Access CCS from the Flight Ops section of Flying Together (Flying Together > Flight Ops) 2 One of two CCS Login Screen will display - depending on if you don t include the CCS password (top photo) or if you do include the CCS password (bottom photo). 4

5 5

6 3 In the Login ID field, enter u followed by your 6 digit file number. 4 In the United Password field, enter your Flying Together password. 5 In the CCS Password field, enter your CCS password (if displayed) 6 Press the Enter key, or click the Login button. 7 The CCS Home Screen displays. 8 If you didn t enter your CCS password on the initial login, you will be prompted to enter it if the action requires it (i.e when selecting Master Schedule CCS). Then enter your CCS password and click Login. 9 You have successfully logged into CCS. End of procedure. 6

7 Change CCS password procedure Step Action 1 Begin by navigating to CCS. 2 Click the Change CCS Password link. 3 The Change CCS Password screen displays. 7

8 4 Enter your Login ID, Company Password, and current CCS Password. 5 Enter a new password in the New CCS Password field. Enter the same (new) password in the Verify CCS Password field. 6 Click the Login & Change CCS Password button. 7 The CCS Home Screen screen displays. 8 You have successfully changed your CCS password. End of procedure. 8

9 Change United password Step Action 1 Begin by navigating to CCS. 2 Select Change United Password 3 A new browser will open and direct you to Flying Together. Enter uid and current password. 9

10 4 Select Change Password under the Password Management dropdown menu. 5 Enter a new password in the Create a new Password box. 6 Retype same password in Confirm your new Password box. 10

11 7 Follow the directions on the criteria for setting up your new password. Select Change Password. 8 You have successfully changed your United password. End of procedure. 11

12 Check Scheduled outages Step Action 1 Begin by navigating to CCS. 2 To view scheduled outages, click the Check scheduled outages link. 3 The Scheduled Outages screen displays. 4 You have successfully viewed scheduled outages. End of procedure. 12

13 Additional login help Step Action 1 Begin by navigating to CCS. 2 To access additional login help, click the Additional Login Help link. 13

14 3 The Account support screen displays. 4 Contact the United Service Desk for additional Information. Domestic (Toll Free: ) International End of procedure. 14