ITI Limited Network Systems Unit F-28, ITI Complex Doorvani Nagar Bangalore Ref: NSU/Army /AMC/MAH /2015 Date:

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1 ITI Limited Network Systems Unit F-28, ITI Complex Doorvani Nagar Bangalore Ref: NSU/Army /AMC/MAH /2015 Date: NOTICE INVITING TENDER FOR REPAIR OF CARDS/MODULES OF MICROWAVE RADIO, ATM & HIPATH EQUIPMENT OF ARMY PROJECT. M/s. ITI Limited is providing Annual Maintenance Contract (AMC) to Army for the Microwave Radio, ATM & HIPATH equipments of Communication Network of Army spread over in the states of Punjab, Rajasthan, North-East Region of Kolkata, Himachal Pradesh and Jammu & Kashmir. Tenders are invited from eligible OEMs / Card Repair Agencies, System Integrators on two bid system to provide support for repair of cards. Tender shall be submitted in two separate sealed covers. One for Technical Bid and other Price Bid super scribed as Technical Bid & Price Bid respectively. Price to be quoted as per format (Annexure -3) The Bidder shall furnish clause-wise compliance for Technical and Commercial terms (Annexure 1, 2 and 4) with supporting documents, otherwise the offers are liable to be rejected. Note: 1. The Technical Bid with commercial terms except price, super scribed with Tender Reference and Due Date and Price Bid with tender reference and due date are to be placed in separate sealed envelopes. Both Technical Bid and Price Bid are to be placed in another sealed cover super scribed with Tender Reference and due date for REPAIR OF CARDS/MODULES OF MICROWQAVE RADIO, ATM & HIPATH EQUIPMENT. 2. Due date for Tender submission is upto 3.00 PM. 3. Technical Bid will be opened on at 4.00 PM. 4. Price Bid of only technically qualified Bidders will be opened later. 5. Offer shall be valid for a minimum period of 90 days from the date of opening of Commercial tender. Validity period to be mentioned in the tender. 1

2 6. Offer shall be addressed to Chief Manager (Materials), Networks System Unit, ITI Ltd. F-28, Doorvaninagar Bangalore Ph.No: ITI Website: For Technical clarification regarding this tender you may contact: Chief Manager (ASCON), Networks System Unit, ITI Ltd. F-28, Doorvaninagar Bangalore Ph.No: For ITI Limited B. Umesh Rao Chief Manager (Materials) 2

3 SCOPE OF WORK FOR PDH & SDH Digital Microwave Radio / ATM & HIPATH Equipment installed in Army Network General: M/s. ITI Limited is providing Annual Maintenance Contract (AMC) to Army for the PDH & SDH Digital Microwave Radio Equipment 7/8 GHz, ATM & HIPATH Equipment installed in the Army Communication Network, spread over in the states of Punjab, Rajasthan, North-East Region of Kolkata, Himachal Pradesh and Jammu & Kashmir. PDH & SDH Microwave Radio Equipment Network is set up by using product of M/s. Alcatel-Lucent India Limited. ATM & Hipath Equipment Network is set up by using product of M/s NSN and M/s UNIFY (Formerly known as SECPL) {Siemens Make} respectively. The following are the details of the Modules of PDH & SDH Microwave Radio, ATM & HIPATH Equipment that are to be repaired. MICROWAVE RADIO EQUIPMENT: Sl.No Description OEM Part No 1 Outdoor transceiver ALCATEL 3CC08952AA UX INDOOR EQUIPMENT Main IDU 16x2 dci Loaded with Extended ALCATEL 3CC08971AA a memory option Main IDU 34+2 Mbit/s dci Loaded with ALCATEL 3CC08920AA b Extended memory option c Extension IDU / 1+1 basic dci Equipped with Service channel daughter boards ( Asynch 9.6kbps/2*4.8 kbpsv.28 and synch 64kbpsV.11) ALCATEL 3CC08898AA DCN OA 512 Routers ALCATEL d 3 Alcatel Lucent PDH Radio 9400 AWY: ODU 4 QAM 32 MB 9470 Tx-Rx 8 GHz LHB / ODU 4 QAM 32 MB 9470 Tx-Rx 8 GHz-UHB a ALCATEL 3DB06693AAXX ALCATEL 3DB06694AAXX b Main IDU E3 48V ALCATEL 3DB06604AZXX c Main IDU 16E1 ALCATEL 3DB06603ADXX d Extension IDU E3 48 V ALCATEL 3DB06615AZXX e Extension IDU 16E1 ALCATEL 3DB06614ADXX 4 SDH RADIO: 9681 LSY RADIO EQUIPMENT(STM-1) 8 GHz TRANSCEIVERS a 7,7-8,3 GHZ. TRANSMITTER ALCATEL 3DB02532AA** b 7,1-8,5 GHZ. RECEIVER ALCATEL 3DB02533AA** c System Controller ALCATEL 3DB02162AA 3

4 ATM EQUIPMENT 5 SFC Card NSN 3SF ATM 2.5G Card NSN 3AT GBE Card NSN 3GE UFR Card FR- MO HIPATH EQUIPMENT NSN 9 a b System Dongle Universal Dongle HIPATH HIPATH S K5637 S K5720 Detailed services required are enclosed in Annexure: 1 4

5 Annexure-1 Detailed Services for repair of cards/ modules of Equipment: A. Repair Cycle and Procedure: 1) The Faulty card/subsystem shall be collected from ITI by the vendor for repair. The collected card shall be repaired within Mean Time to Repair (MTTR) of 50 days and to be returned from the handover date. 2) Failure to comply the MTTR will attract a penalty of 1% of cost of card per week up to three months from MTTR. Beyond three months from MTTR, the card needs to be returned with full justification for not repairing the card. 3) The unit price of various cards shall be provided by ITI at the time of finalization of rate contract. 4) Vendor shall deliver all the repair/ replaced equipments, or part thereof, accompanied by written Failure Analysis Report setting forth description of fault found and corrective action taken. 5) If it is found that the repaired unit received fails upon initial activation, then vendor will be responsible for paying dead on arrival charge equal to 20% of the repair cost of that unit. 5

6 Annexure-2 Commercial Terms and Condition: (A) Payment terms: (i) (ii) (iii) (iv) Rate should be quoted indicating all taxes. Payment shall be made within 15 days by way of cheque after receipt of invoice along with satisfactory performance report from concerned ITI/Army officials. ITI will deduct TDS as per prevailing rate from the payment and will issue TDS certificate to Vendor. Payment will be made after deducting penalty if any of the previous month. (B) Warranty: 3 Months for Hardware repairs from the date of acceptance of repair card. (C) Agreement: Qualified Bidders/Short Listed Bidders shall enter into rate contract Agreement with ITI. (D) Security Deposit: Security Deposit in the form of PBG of 5% of the contract value valid for the rate contract period to be submitted within a week from signing of the rate contract agreement. (E) Other Terms: (i) (ii) (iii) (iv) (v) ITI reserves right to cancel tender without giving any reason or disqualifying any vendor without assigning any reason. ITI Limited also reserves the right to re-tender without assigning any reasons thereof and without incurring any liability to the respondent. ITI may decide to distribute the repair work to one or more vendors at L1 rates. In such case, distribution of quantum of work will be decided based on their repair performance. ITI reserves its right to terminate repair contract by issuing one month notice to the selected partner without assigning reasons. The contract as per the tender shall be valid for a period of five years. However performance will be reviewed every year and accordingly contract will be renewed. Bidding Format: Bidding format is at Annexure - 3 General/Technical/Financial requirement and Eligibility Criteria in Annexure - 4 6

Ref :NSU/ARMY/AMC/MAH/2015 PRICE BID FORMAT ANNEXURE-3 Note: ( Relevant Columns to be filled with PERCENTAGE / NUMERICAL Values ONLY, ELSE will be treated as INCLUDED in FOR Site Total Price ) Serial

7 Ref :NSU/ARMY/AMC/MAH/2015 PRICE BID FORMAT ANNEXURE-3 Note: ( Relevant Columns to be filled with PERCENTAGE / NUMERICAL Values ONLY, ELSE will be treated as INCLUDED in FOR Site Total Price ) Serial No. Item Description Expected Qty per Annum Name of Cards Unit Basic Unit Price Basic Unit Price X Quantity (Col. 3 * 6 ) % of Service Tax on Col. 7 Service Tax Amount on Col. 7 Packing / Forwarding charges ( if any ) Freight / Insurance charges ( if any ) Any other Levies / charges on Col. 7 FOR Site Total Price Inclusive of Freight / Insurance, Levies & Service Tax etc Repair of 13 types of cards / modules of PDH / SDH Microwave Radio Equipment of M/s Alcatel Make. 50 (A)Alcatel Lucent PDH Radio 9400 AWY: (1)ODU 4 QAM 32 MB 9470 Tx-Rx 8 GHz LHB / ODU 4 QAM 32 MB 9470 Tx-Rx 8 GHz-UHB (2) Main IDU E3 48V (3)Main IDU 16 E1 (4)Extension IDU E3 48 V (5)Extension IDU 16 E1 (6)DCN Router (B)9470LX/UX 7/8GHZ OUTDOOR RADIO EQUIPMENT: (1)ALCATEL 9470 LX/UX, TX/RX ODU 4 QAM (2)ALCATEL 9400 UX Main IDU Capacity 16X2 Mbits (3)ALCATEL 9400 UX Main IDU Capacity 34+2 Mbits (4)Extension IDU (C) SDH Radio 9681 LSY (STM-1): (1) Transmitter (2) Receiver (3) System Controller Nos Repair of 4 types of cards / (1)SFC Card 2 modules of ATM Switch of (2)ATM 2.5G Card 10 M/s NSN Make. (3) GBE Card Nos {Siemens Make} (4) UFR Card Repair of 02 types of cards / (1) System Dongle modules of Hipath Equipment (2) Universal Dongle 3 8 of M/s Progility Nos Make.{Siemens Make} Total 68 Nos Vendor Should Quote Unit Price against each of 19 types of card indicated above 7

8 (A) Eligibility requirement of Bidder & Documents required. Annexure-4 Sl.No. General Eligibility Criteria for Repair of cards / modules 1 The Vendor shall be an OEM or Indian registered company under Company Act 1956 and shall submit the following documents:- a. Company Profile b. Certificate of incorporation from Registrar of companies. c. Memorandum of Articles and association. d. Audited financial statements for the last three years ( , , ) e Auditors certificate for Networth, turnover & Profit. f Quality certificates-iso 9001:2008 g copy of IT returns for last three years. Sales Tax Registration Certificate, Service Tax Registration Certificate, & Copy of PAN h Card i Banker s solvency certificate issued during last six months. j The bidder should have positive net worth for the financial year k Partnership Deed/ Articles of Memorandum of Understanding or Proprietorship Deed. 2 The Vendor should be in existence in India for the last three years. The Vendor should not be blacklisted or involved in corrupt and fraudulent practices with 3 any central/state government ministries/affiliates or PSUs for telecom related projects in India. (B) Technical Eligibility Criteria for Repair of cards / modules / Technical Experience documents to be submitted by Vendor as follows: 1 Should be ISO 9001:2008 or equivalent certified company. Overall brief of the repair of similar works undertaken so far and satisfactory performance 2 of repair work / Latest PO copies of repair work should be enclosed. 3 Details of repair support facility in India and Asia Pacific region. List of support centers, support bases of Vendor for repair along with address and 4 contact numbers. 5 Number of technical manpower in the company rolls. 8

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