LE09268AA. Classe 300X. Door Entry Quick App support Guide manual.

Transcription

1 LE09268AA Door Entry Quick App support Guide manual

2 General information :36 Tuesday, 22 April Download the Door Entry App Private camera Answering machine Cameras Memo External intercom Pager 13 Intercom Activations Lock

3 1 Answer call 2 Auto-switching on 3 Favourites 4 Door lock release 5 Wi-Fi Wi-Fi ok or disabled Active but not connected Exchange of data with app 6 Notification of memos or messages 7 Ringtone disabled 8 Screen off 9 Door Entry App 10 Time and date 11 Wi-Fi Connection Configured and active Disabled Wi-Fi Active but not connected Weak signal 12 Enabling/disabling functions Forwarding of calls enabled to all smartphones Wi-Fi forwarding of calls to smartphones - same Wi-Fi network Forwarding of calls disabled Enable/disable answering machine Enable/disable public entry (office mode) Enable/disable bell exclusion 13 Quick actions

4 Answer a call

5 6 6 10:36 Tuesday, 22 April Listen to the answering machine CONNETTITI CON IL TUO SMARTPHONE SCARICA L APP DOOR ENTRY 1 10:36 Tuesday, 22 April Private camera Download the Door Entry App Answering machine Cameras Memo 1 External intercom Private camera Answering machine Cameras Memo Pager External intercom Pager Intercom Activations Lock Intercom Activations Lock 1

6 Answering machine 22/10/ :34 Answering machine 22/10/ :30 22/10/ :02 22/10/ :34 22/10/ :02 22/10/ :30 21/10/ :25 21/10/ :25 21/10/ :00 19/10/ :20 21/10/ :00 19/10/ : /10/ :59 17:59 15/10/ :03 15/10/ :03 10:36 Tuesday, 22 April CONNETTITI CON IL TUO SMARTPHONE SCARICA L APP DOOR ENTRY 1 Private camera 22/10/ :34 Volume Answering machine Cameras Memo External intercom Pager Intercom Activations Lock 3

7 Answering machine 22/10/ :34 22/10/ :02 21/10/ :00 19/10/ :20 Answering machine 22/10/ :34 22/10/ : /10/ :00 19/10/ :20 22/10/ :30 22/10/ :30 21/10/ :25 21/10/ :25 20/10/ :59 17:59 15/10/ :03 15/10/ :03 Camera auto-switching on and scrolling 10:36 Tuesday, 22 April Download the Door Entry App Private camera Answering machine Cameras Memo External intercom Pager Intercom Activations 1 Lock

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9 Write or record a memo Classe 300X 10:36 Tuesday, 22 April Download the Door Entry App Private camera Answering machine Cameras Memo External intercom Pager Intercom Activations Lock 1 Memo Audio memo recording Write memo 2

10 Cancel Write memo Save To go to the grocery store q w e r t y u i o p a s d f g h j k l 4?123 z x c v b n m. 3 10:36 Tuesday, 22 April CONNETTITI CON IL TUO SMARTPHONE SCARICA L APP DOOR ENTRY 1 Memo Private camera Audio memo recording Answering machine Cameras Memo 10 october, 18:34 To go to the grocery store Write memo External intercom Pager Intercom Activations 5 Lock

11 Audio memo recording Press to record 6 7 Audio memo recording 0:22 Press to stop recording 8

12 Cancel Audio memo recording Save 9 0:08 Press to listen recording 10 Call another room or apartment (Intercom) 10:36 Tuesday, 22 April Download the Door Entry App Private camera Answering machine Cameras Memo External intercom Pager Intercom Activations Lock 1

13 Classe 300X Intercom External intercom Intercom 1 Intercom 2 Intercom 3 Intercom 4 Intercom 5 Intercom 6 Intercom 7 Intercom 8 Intercom 9 Intercom Call to External intercom

14 Call active Volume 5 4 Disconnect a smartphone from the system Memo Generals Ringtones Generals Display Answering machine Ringtones Display Configuration Wi-Fi Associated accounts Time and date Language Info 1 2 Tone buttons 3 Generals Associated accounts

15 Associated accounts This is the list of users associated to the video internal unit; press on a user to see the connected smartphones. j.smith@legrand.com e.brown@legrand.com 4 j.smith@legrand.com Delete User Press on the bin to disconnect the smartphone. Press on delete user to dissociate the user and all his smartphones. smartphone 1 smartphone 2 5

16 Delete User Press on the bin to disconnect the smartphone. Press on delete user to dissociate the user and all his smartphones. You are disconnecting the smartphone, it can no longer interact with the video smartphone 1 internal unit connected functions. Are you sure you want to proceed? smartphone 2 Yes No 6 Delete a user from the system Memo Generals Ringtones Generals Display Answering machine Ringtones Display Configuration Wi-Fi Associated accounts Time and date Language Info 1 2 Tone buttons 3 Generals Associated accounts

17 Associated accounts This is the list of users associated to the video internal unit; press on a user to see the connected smartphones. j.smith@legrand.com e.brown@legrand.com 4 j.smith@legrand.com Delete User Press on the bin to disconnect the smartphone. Press on delete user to dissociate the user and all his smartphones. smartphone 1 smartphone 2 5

18 Indietro Delete User Press on the bin to disconnect the smartphone. Press on delete user to dissociate the user and all his smartphones. You are dissociating the user, it can no longer interact with smartphone the video internal 1 unit connected functions. Are you sure? smartphone 2 Yes No 6 Delete a user from the system using the Door Entry App 1 Welcome in Door Entry DOOR ENTRY Room Menu DOOR ENTRY Activations Room Users USERS 5 Invite other users to associate themselves to your video internal unit Invite Password Forgotten your password? Remember me Access Registered Press to activate 3 Door locks DOOR LOCK Account Press to activate Help Information Door locks DOOR LOCK 4 Users and devices James Smith (J.Smith@legrand.com) Edward Brown (E.Brown@legrand.com) Do you want to cancel the account? Chiama Casa Chiama Casa Logout 2

19 Control the system using the Door Entry App Classe 300X 10:36 Tuesday, 22 April Download the Door Entry App 1 Private camera Answering machine Cameras Memo External intercom Pager Intercom Activations Lock Generals Ringtones Wi-Fi Display Associated accounts Answering machine Time and date Configuration 2 Language Info Tone buttons Wi-Fi Wi-Fi 3 Wi-Fi Wi-Fi Home Wi-Fi Wi-Fi 1 Wi-Fi 2 Wi-Fi 3 4

20 Wi-Fi Confirm 6 Home Wi-Fi Password: q w e r t y u i o p a s d f g h j k l?123 z x c v b n m. 5 Wi-Fi Wi-Fi Home Wi-Fi Connected i Wi-Fi 1 Wi-Fi 2 Wi-Fi :36 Tuesday, 22 April Download the Door Entry App 8 Private camera Answering machine Cameras Memo External intercom Pager Intercom Activations Lock Generals Ringtones Wi-Fi 10 Display Associated accounts Answering machine Time and date Language Configuration 9 Info Tone buttons

21 Info N P M User manual Master/Slave Master Power supply Disabled Firmware ver Android App ios App Professional studio Enabled Android App Answering machine Enabled Banner in the homepage 11 Welcome in Door Entry Country* NEW ACCOUNT 13 J.Smith@legrand.com Password 12 Forgotten your password? Remember me Access Registered Do you want to cancel the account? Country Address 14 Address POST CODE City POST CODE City Province Province Ok ACCOUNT CREATED 15 Welcome James Smith We have sent you an with the temporary access password Ok

22 17 MyHome Play: new user registration a me 16 rd: Welcome in Door Entry 18 Forgotten your password? Remember me New user create with username: password: Please use these log-in information for first access. Access Registered Do you want to cancel the account? New password * CHANGE PASSWORD Welcome in Door Entry 21 Password confirmation Show password 20 Minimum length 8 characters, must contain at least one letter and one number. It must be different from the last 5 passwords used. Password Forgotten your password? Remember me Ok Access Registered Do you want to cancel the account? Start Start the the configuration configuration 23 You You are are now now ready ready to to to start to start the the configuration! configuration! Press Press Configure Configure and and wait wait a a few few moments moments until until the the automatic automatic configuration configuration procedure procedure has has finished. finished. Configuration Configuration 24 Connected video internal unit Ok DOOR ENTRY Room Press to activate Door locks DOOR LOCK Call home

23 DOOR ENTRY 25 Scroll to open Incoming call 26 DOOR ENTRY DOOR ENTRY 29 Scroll to open Scroll to open 27 00: :28 30

24 EN General warnings The use of bandwidth (e.g.: downloading files, streaming video files, updating apps on a smartphone) could influence some system functions: minimum bandwidth (on the home ADSL) in upload: 300 kbit / s minimum bandwidth (on the home ADSL) in download: 100 kbit / s 30 sec of an audio video connection (call from entrance panel to smartphone) consumes 1.1 MB of data In 'home' operation (smartphone connected to the same Wi-Fi network as the Classe 300X) data is consumed when: system starting-up call from the entrance panel also when the above conditions do not apply, there is always a minimum data consumption (only the home router and not the smartphone) to guarantee all the system functions In 'out' operation (smartphone connected to a different Wi-Fi network from the Classe 300X or with 4G/3G/ H/ H+/LTE/ connection), any type of interaction will consume data. When using Wi-Fi repeaters, to obtain the maximum video door entry system performance, the repeaters must comply with the following requirements: each repeater must transmit the same SSID the repeaters must not filter the TCP / IP traffic Troubleshooting User registration completed correctly, but you have not received the with the temporary password Wait for at least 15 minutes (the wait time depends on the server). The configuration procedure fails. Message shown by the Door Entry App: 'Enter the IP address' 1. Try the procedure again. 2. If the problem occurs again, enter the Classe 300X ' General Wi-Fi' menu and press Read the IP address and enter it in the field required on the DOOR ENTRY APP. The configuration procedure fails. Message shown by the Door Entry App: 'Classe 300X already associated to a smartphone' 1. You can check from the Classe 300X menu whether there are already associated users : ' General - Associated accounts'. 2. Once checked, you can ask an already associated user to invite you, or if not one of the authorised people (e.g. installer) reset the Classe 300X from its menu: ' Configurations - Device reset'. Door Entry App does not make/receive calls. Message shown in the Door Entry App notifications: 'Disconnected' 1. Check that the Classe 300X is ON and connected to your home Wi-Fi network. 2. Check that your home connection is working correctly by trying to navigate the internet with your smartphone (while connected to the Wi-Fi network). 3. Check that there is no active program on your smartphone to reduce battery consumption which could block the push notifications (e.g. Samsung Smart Manager) The call from the Entrance Panel is not forwarded to the smartphone 1. Check that the Classe 300X is ON and connected to your home Wi-Fi network. 2. On the Door Entry App check that the user is connected 3. On the Classe 300X check that 'Forwarding of call' is enabled (enter the Classe 300X home page and check that it shows the icon 4. Check that the Classe 300X is configured as MASTER. You can check from the Classe 300X menu: ' General - Information'. 6. Check that the push notifications are enabled in the Door Entry App smartphone settings

25 The Classe 300X LED flashes red 1. Check that your home modem router is ON. 2. Check that the Classe 300X is connected to the Wi-Fi. You can check from the Classe 300X menu: ' General - Wi-Fi'. 3. If you do not see a network, try deactivating the Wi-Fi, wait for at least 3 seconds then reactivate it The open door lock command from the Door Entry App is not successful. Message shown by the Door Entry App: "Command not sent" 1. Check that the Classe 300X is ON and connected to your home Wi-Fi network. 2. On the Door Entry App check that the user is connected (the 'connected' message appears in the smartphone notification bar). 3. Check that at the end of drag operation that the door lock control bar becomes green. Smartphone microphone not active in auto-switching on Make sure unit is in standard mode. If you want to activate the microphone to speak, put the smartphone horizontal and activate the microphone with the icon I cannot open the door lock of the Entrance Panel that I Auto-switch on Make sure unit is in standard mode. If you want to activate the door lock of the displayed Entrance Panel, put the smartphone horizontal and scroll to activate the door lock Low audio-video quality during a call from Entrance Panel or Auto-switching on 1. Check the call quality indicator on the Door Entry App ( ). If it is yellow, orange or red the operating conditions are not ideal. 2. Check the parameters of the available network bandwidth. At least 300 kbs in download and 100 kbs in upload are needed on the network to which the smartphone is connected. At least 100 kbs in download and 300 kbs in upload are needed on the network to which the Classe 300X is connected. Specific network analysis programs (e.g. Ookla speed test) can give a general picture of the network performance. 3. Unsuitable surroundings (very noisy or subject to echo) cause the quality of the audio call to deteriorate. Low audio quality during a smartphone call to Classe 300X ( Call home ) 1. Check the parameters of the available network bandwidth. At least 100 kbs in download and 100 kbs in upload are needed on the network to which the smartphone is connected. At least 100 kbs in download and 300 kbs in upload are needed on the network to which the Classe 300X is connected. Specific network analysis programs (e.g. Ookla speed test) can give a general picture of the network performance. 2. Unsuitable surroundings (very noisy or subject to echo) cause the quality of the audio call to deteriorate

26 BTicino SpA Legrand Viale Borri, Electric 231 Ltd Great King St North Birmingham Varese B19 2LF In accordance with its policy of continuous improvement, the Company the right to change specifications and designs without notice. BTicinoSpareservesatanytimetherighttomodifythecontentsofthisbookletandtocommunicate,inanyformand All illustrations, descriptions, dimensions and weights in this catalogue are for guidance and cannot be held binding on the Company. All modality, contents the and design changes presentation brought included to in this the publication same. are Legrand Electric Limited. All rights reserved