The Rule: Keep Customers Keep Revenue

Transcription

1 munit m o C r u o Y loser to C s s e in s u B ur Bringing Yo y

2 The Rule: Keep Customers Keep Revenue You ve done the hard work, you advertised your business, established a solid social media presence and got them in through the front door. They even made a purchase!

3 The Rule: Lose Customers Lose Revenue Unfortunately, you ll lose some to a terrible experience, window shoppers/one time purchase or service, lose some to the competition, some will forget about you and some will visit infrequently. Sadly, that Means 60% of Customers Never Come Back

4 Committed to Retaining Customers As a full service organization it is our job to guide you through the strategies and implementation of the campaigns Some brands currently using our GO! Mobile VIP solutions.

5 US Mobile Marketing revenues will reach 9.1 Billion by 2017 Customer Engagement Via Text Messaging Generally customers spend at least 10 per visit, whether you re a boutique, a salon or a restaurant. Considering their mobile phone is kept on them at all time, it s a great opportunity to encourage customer engagement via text messaging. More Exposure = Increased Revenue Read by Consumers 98% Text Messages 29% tweets 22% s 12% Facebook Posts 10X Redemption SMS marketing coupons are 10 times more likely to be redeemed and shared than mail or newspaper coupons,

6 70% want offers on their Phone 70% of People in the US say they would like to receive offers on their mobile phones. Growing from 12.3 M 53.2 Million MOBILE COUPON USERS The number of US mobile coupon users will jump from 12.3 millions in 2010 to 53.2 million in 2014 due to the rapid spread of smartphone users. Conversion 90% Rate Mobile searches related to restaurants have a conversion rate of 90% with 64% converting within the hour. : ) 22% share offers 22% of mobile coupons are shared with at least 1 friend 332% growth Mobile coupon usage is expected to grow by 332% by ONLY 5% OPt out of offers SMS marketing campaigns are opted out less than 5% of the time. Customer Engagement Via Text Messaging Mobile phone usage has sky rocketed over the last decade to the point where their devices are constantly on hand. Every vibration or alert is automatically checked by users. Text Message Marketing is the best way to drive client interactions and keep revenue.

7 Mobile Devices are the Ultimate Marketing Tools The Ultimate in Customer Loyalty and Retention! Loyalty Rewards Kiosk Customer Retention Loyalty Network/Web Bundle Text Message Marketing Campaign Management Social Media Bundle Advanced CRM Features GO! Mobile will work with you to accomplish a strategy including but not limited to: Promote Your Rewards Build Your Customer Base Keep Them Coming Back Stay In Touch Reward Loyal Customers Measure Your Results LET US DO IT FOR YOU!

8 Loyalty Rewards Kiosk: More than Just a Tablet Registration Congrats on enrolling to be a local VIP. All customers will be invited to check-in with each visit. This process performed by the customer, so employees never have to ask for a phone number. Confirmation Get up to 6 text invites for local deals each month. Our loyalty kiosk combines the power of Text Message Marketing with a dynamic loyalty program to encourage opt-ins and client retention like never before. Engagement Come in and show this message to redeem your special today! Our loyalty kiosk combines the power of Text Message Marketing with a dynamic loyalty program to encourage opt-ins and client retention like never before.

9 Easy to Use Facebook Integration Generate Facebook liked for your merchandise with the loyalty Kiosk! Connect the Loyalty Kiosk to Facebook. Texts broadcasts automatically posts on the merchant s Facebook Page for their fans to see.

10 Full SMS Marketing Capability Send Text Messages to Eager Subscribers Automated Engagement Run a Text2Win, Trivia, or Poling Campaigns Set up Weekly Campaigns Set up Automate Reply Messages Set up Mobile Coupons and Link Videos Full Agency Devoted to Developing Effective Mobile Marketing Campaigns BUILD IT SHOW IT SEND IT GROW IT

11 What is a Text Msg, SMS & MMS There are so many different abbreviations that it s hard to keep track! Here s a handy dandy guide. Text Messages are electronic communications sent and received by cell phones. SMS is an abbreviation for Short Message Service and is also a text message. With a SMS, you can send a message that is up to 160 characters to another phone. Longer messages will be split up into several parts. Most cell phones support SMS. MMS stands for Multimedia Messaging Service and this type of text messaging is the newer version of SMS. With a MMS, you can send a message with pictures, video, or audio to another phone. It is most commonly used to send a photo taken with a camera phone to another. Most new cell phones with multimedia capabilities support MMS. SMS VS MMS

12 GO! Mobile Packages & Pricing Lite Professional Executive Add Entertainment Package for 9.95/month 500 SMS text reminders 1 custom keyword Additional SMS texts 4 cents/message 15/keyword/month 49.95/month Add Entertainment Package for 9.95/month 1500 SMS text reminders 1 custom keyword Additional SMS texts 4 cents/message 15/keyword/month 99.95/month Add Entertainment Package for 9.95/month 2500 SMS text reminders 1 custom keyword Additional SMS Texts 4 cents/message 15/keyword/month /month ADDITIONAL OPTIONS Mobile App Mobile Website Landing Page Premium Includes Entertainment Package 5000 SMS text 3 custom keywords MMS enabled Mobile coupons Social integrations Conduct a poll Loyalty check-in kiosk* Additional SMS texts 4 cents/message 15/keyword/month Ultimate Includes Entertainment Package 10,000 SMS text 3 custom keywords MMS enabled Mobile coupons Social integrations Conduct a poll Loyalty check-in kiosk* Additional SMS texts 4 cents/message 15/keyword/month Ultimate PLUS Includes Entertainment Package 15,000 SMS text 10 custom keywords MMS enabled Mobile coupons Social integrations Conduct a poll Loyalty check-in kiosk* Additional SMS texts 3 cents/message 15/keyword/month ENTERTAINMENT PACKAGE ONLY 9.95 A MONTH Text 2 win Scavenger Hunt Birthday wishes NEED MORE TEXT MESSAGES? CALL US FOR A CUSTOM QUOTE /month /month /month