Operations Management Mahadevan B. Operations Management. Course Syllabus. All Rights Reserved, Indian Institute of Management Bangalore

Transcription

1 Operations Management Course Syllabus

2 Welcome to Operations Management Course This page will guide you through the course syllabus and provide important information related to this course. This is a self-paced course on Operations Management that will run from 02 March 2017 to 3 August In this course, you will understand key aspects of business operations and lean management including capacity, productivity, quality, and supply chain. Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems. Pre-requisites You require basic concepts in statistics such as Mean and Standard Deviation. COURSE AGENDA All 5 sections of courseware will be made available at the beginning of the course on 2 March 2017, 03:30 UTC. Final proctored exam will be available from 16 March 2017, UTC. All content will be visible till 3 August 2017, 03:30 UTC. Week Section Name Topics Covered 0 Welcome MicroMasters Programme Welcome Message Navigating in edx Pre-course Survey

3 Guidelines for Proctored Exam An Overview & Salient Features Instructions and Guidelines Practice Proctored Exam Getting Help 1 Understanding Operations Introduction 2 Analyzing Capacity in Operations Operations in an Organization Alternative Configurations in Operations Performance Measures in Operations Introduction The Notion of Capacity in Organizations Process Design and Capacity Analysis Capacity Estimation and De-bottlenecking Other Issues in Capacity Planning 3 Supply Chain in Operations Introduction Supply Chain Management: Components Design of an Appropriate Supply Chain Issues in Inventory Planning Reverse Supply Chain

4 4 Productivity Improvement in Operations 5 Assuring Quality in Operations Introduction Productivity Paradox in Organizations Productivity Management: Philosophy, Tools & Techniques Tools for Sustaining Productivity Improvements Challenges in Lean Management Introduction Six Sigma Quality in Organizations Total Quality Management: Philosophy, Tools & Techniques Statistical Process Control Establishing Quality in Service Organizations 6 Final Proctored Exam Final Proctored Exam (graded assessments) TIME COMMITMENT Course Length Self-paced: The course is open for 22 weeks and comprises 5 sections, as outlined above. To understand more about the self-paced nature of the course, visit edx Documentation.

5 Weekly Commitment Each section will require 5-7 hours to complete. This includes the time spent in going through the course materials (videos and reading materials), taking up the assessments and participating in the discussion forums. Note: Week and Section may be used inter-changeably. The term 'Week' indicates a section of courseware that will approximately take you 5-7 hours of a week to complete. GRADING Grading Scheme The course follows End of Week assessment scheme and Final Proctored Exam scheme, which consists of multiple choice questions and scenario-based questions. There are 5 end of week assessments and 1 final proctored exam in this course. The score from each assessment will contribute to the final score, which you can track using the Progress tab. All assessments are due by 3 August 2017, 03:30 UTC. You need to score 60% overall to pass. If you are taking this course as a verified track student, and want a MicroMasters Credential, you must take the proctored exam for your final assessment. To know more, visit the Guidelines for Proctored Exam section. Note: The ungraded assessments are interspersed throughout the course to recall what you have learnt so far. These do not count for final assessments and will not show up on the Progress tab.

6 Week Weightage Release Date Due Date 1 10% 02 rd Mar 2017, 3: % 02 rd Mar 2017, 3: % 02 rd Mar 2017, 3: % 02 rd Mar 2017, 3: % 02 rd Mar 2017, 3:30 Final Proctored Exam 50% 16 th Mar 2017, 3:30 GETTING HELP For course-related questions, use the discussion forums. For general edx-related queries, visit Student FAQs on the edx website. For any technical issues, use the Support button on edx course page (screenshot attached below).

7 Note: Many of these dates are dynamic and subject to change during the course run. Please be sure to visit the Course Home page and refer to your weekly course for any change in any of the dates listed above. As you work through your course, you ll see dates and times when new materials are released and when assignments and exams are due. It s important to remember that edx lists all times in Coordinated Universal Time (UTC), 24-hour format.