Installation Roadmap Guide

Transcription

1 IBM TS7650G ProtecTIER Deduplication Gateway Version Installation Roadmap Guide PN 38L6644, EC M380A GA3-09-

2 Note: Before you use this information and the product it supports, be sure to read the general information in the "Safety and environmental notices" and "Notices" sections of this publication.

3 PN 38L6644, EC M380A, EC Date 7 November, 04 This edition applies to ProtecTIER version of the TS7650G and to all subsequent releases and modifications until otherwise indicated in new editions. Copyright IBM Corp. 0, 04 iii

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5 Contents PN 38L6644, EC M380A, EC Date 7 November, iii Figures vii Tables ix Safety and Environmental notices... xi Safety notices xi Power cords xii Environmental notices xiii Homologation statement xv About the installation roadmap.... xvii Information, help, and service.... xxi Related IBM publications xxv ProtecTIER publications xxv 3958 DD5 publications xxv DS4700 Express Disk Controller publications... xxv DS5000 publication xxv DS8000 publications xxv XIV publications xxvi DS4000 EXP80 Storage Expansion Unit publications xxvi Integrated Management Module publication... xxvi TSSC publications xxvi Tape device driver publications xxvi Network power switch publications..... xxvi Chapter. Overview TS7650G ship group Important installation information Taking inventory and organizing components... 3 Unpacking and taking inventory of components. 3 Organizing installation flow Disk storage configuration guidelines Responsibilities matrix Chapter. Configurations that use IBM hardware About the 3958 DD5 server Stand-alone configuration Clustered configuration Chapter 3. Installing the TS7650G hardware Installation workflow checklist Installing the ProtecTIER server Installing the slide rails Installing the server on the slide rails Installing the shipping brackets Installing the KVM and TSSC network components 34 Installing the ProtecTIER server cable management arm assembly (Clustered only) Installing the network power switch (Clustered only) Installing the Gb Ethernet switches Cable label application Cabling a stand-alone installation Power connections Ethernet connections Connecting Fibre Channel cables Cabling a clustered installation Power connections Ethernet connections Fibre Channel connections Powering up the components Powering on the disk expansion modules Powering on the disk controllers Powering on the servers Powering on the TSSC and KVM components.. 94 Visual inspection of indicator and fault LEDs Next steps Chapter 4. Setting up the TSSC Establishing a connection between the TSSC and the server Checking the TSSC microcode level Updating the TSSC microcode Chapter 5. Enabling ProtecTIER RAS functions Configuring RAS Verifying the Ethernet connections for the clustered TS7650G RAS verification Verifying TSSC-attached systems Calibrating the server battery Remote support through Call Home Testing Call Home Chapter 6. Configuring Server A... 5 Defining the date and time Setting the timezone Defining NTP servers Setting the date and time Chapter 7. Installing ProtecTIER Manager on workstations Prerequisites for the ProtecTIER Manager workstation Copyright IBM Corp. 0, 04 v

6 Installing ProtecTIER Manager on a Windows workstation Installing ProtecTIER Manager on a Linux workstation Installing ProtecTIER Manager on the TSSC Chapter 8. Creating repositories Planning the repository Creating file systems Creating file systems through the File Systems Management menu Creating the repository Chapter 9. Configuring Server B Chapter 0. Validating the servers.. 69 Validating Server A Validating Server B Chapter. Applying fixes to update the ProtecTIER software for version and higher Checking the ProtecTIER version for servers at ProtecTIER version 3.3. or higher Downloading the ProtecTIER version x fix update Applying the 3.3.x fix update to the ProtecTIER servers Chapter. Releasing the system to the customer Appendix A. Company information worksheet Appendix B. IP address worksheet 89 Appendix C. Establishing a server connection through the IMM Direct connection with a USB keyboard and monitor Connection through the TSSC or a service notebook Enabling remote control Appendix D. Worldwide time zone codes Appendix E. TS7650G equipment and documents that are provided by IBM. 5 Appendix F. ProtecTIER Manager common tasks Running the ProtecTIER Manager application TS7600 ProtecTIER Deduplication Solutions, V Managing nodes and clusters Adding and removing nodes from ProtecTIER Manager Customizing the network configuration of a node Logging in and out of the ProtecTIER Manager application Managing users Permission levels Adding user accounts Changing the user account password.... Changing the Support System settings Saving and printing data Refreshing ProtecTIER Manager Running operations in the background How to send your comments Accessibility for publications and ProtecTIER Manager About the Windows-based accessibility features 7 About the Java-based tools Installing the Java Runtime Environment... 8 Installing the Java Access Bridge Using a screen reader to install ProtecTIER Manager Enabling the Windows High Contrast option... 3 Using the Windows high contrast scheme with ProtecTIER Manager Customizing the color palette Notices Trademarks Electronic emission notices Federal Communications Commission statement 4 Industry Canada compliance statement European Union Electromagnetic Compatibility Directive Australia and New Zealand Class A Statement 4 Germany Electromagnetic compatibility directive People's Republic of China Class A Electronic Emission statement Taiwan Class A compliance statement Taiwan contact information Japan Voluntary Control Council for Interference (VCCI) Class A Statement Japan Electronics and Information Technology Industries Association (JEITA) Statement (less than or equal to 0 A per phase) Korean Communications Commission (KCC) Class A Statement Russia Electromagnetic Interference (EMI) Class A Statement Index vi TS7650G (3958 DD5): Gateway IR

7 Figures. OpenStorage emulation xviii. Virtual tape library (VTL) emulation.... xix 3. Barcode reader DD5 server rear view with VTL configuration DD5 server rear view with OpenStorage or FSI configuration, three Gb quad-port Ethernet adapters (Feature Code 3456) DD5 server rear view with OpenStorage or FSI configuration, two 0 Gb dual-port Ethernet adapters (Feature Code 3457) DD5 server front view Operator information panel Light path diagnostic panel Stand-alone gateway server frame layout 5. Single cluster frame layout Dual cluster frame layout Slide rail components Shipping bracket kit components Front and rear rack-mounting flanges Slide rail identification Opening the front slide rail latches Installing the slide rail rear end Installing the slide rail front end Installing the KVM switch Cable management arm assembly components 38. Installing the cable management support arm Installing the cable management arm stop bracket Connecting the stop bracket to the slide rail 4 5. Installing the cable management arm-mounting bracket Installing the cable management arm on the support arm Locking levers on slide rails and sliding server into rack Installing the front screws Securing the cable management arm Generic installation of the network power switch into an IBM frame Attaching the mounting brackets to the network power switch Installing the network power switch into the frame Ethernet switch power cable routing into the frame Rear of rack, showing installation of the Ethernet switches Ethernet switch power cable routing through the mounting rail Front of rack, showing installation of the baffle Stand-alone power connections TSSC, KVM, and USB modem Ethernet connections for stand-alone configuration Replication and customer network Ethernet connections for stand-alone VTL configuration Stand-alone FC 3456 replication and customer network Ethernet connections (three Gb quad-port Ethernet adapters) Stand-alone FC 3456 OpenStorage or FSI network Ethernet connections (three Gb quad-port Ethernet adapters) Stand-alone FC 3457 replication and customer network Ethernet connections (two 0 Gb dual-port Ethernet adapters) Fibre Channel connections for stand-alone configuration Host Fibre Channel connections for stand-alone VTL configuration Stand-alone FC 3457 OpenStorage or FSI network Fibre Channel connections (two 0 Gb dual-port Ethernet adapters) Single cluster power cabling First (lower) cluster power cabling Second (upper) cluster power cabling Clustered Gb Ethernet switch, replication, and customer network connections for VTL configuration Clustered Gb Ethernet switch, replication, and customer network connections for OpenStorage configuration, three Gb Ethernet adapters (FC 3456) Clustered Gb Ethernet switch, replication, and customer network connections for OpenStorage configuration, two 0 Gb Ethernet adapters (FC 3457) KVM switch, TSSC, and USB modem Ethernet cabling for clustered configurations OpenStorage network Ethernet connections for the clustered OpenStorage gateway, three Gb Ethernet adapters (FC 3456) Clustered Fibre Channel connections Customer host network Fibre Channel connections for the clustered VTL gateway Clustered FC 3457 OpenStorage network Fibre Channel connections (two 0 Gb dual-port Ethernet adapters) Server operator panel IBM TS3000 System Console menu Console configuration utility window Console Settings window Console Time and Date.window: NTP server off Console Time and Date window: NTP server operational Attached Systems window Customer and replication Ethernet connections for stand-alone VTL configuration Copyright IBM Corp. 0, 04 vii

8 65. Customer and replication Ethernet connections for stand-alone Gb OpenStorage and FSI configuration, Feature Code Customer and replication Ethernet connections for stand-alone Gb OpenStorage and FSI configuration, Feature Code Customer and replication Ethernet connections for stand-alone OpenStorage and FSI configuration, Feature Code Customer and replication Ethernet connections for stand-alone 0 Gb OpenStorage and FSI configuration, Feature Code Choose Install Folder window Choose Shortcut Folder window "Create repository planning" wizard "Repository metadata storage requirements" window Create Repository Name window "Repository size" window Storage window "Repository resources" window Server B replication ports for VTL configuration Server B replication ports for OpenStorage configuration, FC Server B customer host network Ethernet ports for Gb OpenStorage configuration, FC Server B replication ports for OpenStorage configuration, FC Server B customer host network Ethernet ports for 0 Gb OpenStorage configuration, FC Single cluster TS7650G power cabling Lower cluster TS7650G power cabling, two clusters in a single frame Upper cluster TS7650G power cabling, two clusters in a single frame Alerts Log Service notebook to IMM connection Local Area Connection Properties Integrated Management Module Welcome window Configure IP interfaces window Manage Users dialog ProtecTIER Manager Display tab Settings for High Contrast ProtecTIER Manager window Preferences dialog box Normal contrast versus high contrast Color selection, Swatches tab Default color versus custom color viii TS7650G (3958 DD5): Gateway IR

9 Tables. IBM websites for help, services, and information xxi. Remote support capabilities xxiii 3. Responsibilities matrix DD5 server rear view: Slot assignments, ports, and connections for VTL DD5 server rear view: Slot assignments, ports, and connections for OpenStorage and FSI DD5 server front view Operator information panel Light path diagnostic panel Installation workflow checklist Ethernet switch power cable connections 5. Label legend Stand-alone power connections TSSC, KVM, and USB modem Ethernet connections for stand-alone configuration Replication and customer network Ethernet connections for stand-alone VTL configuration Stand-alone FC 3456 replication and customer network Ethernet connections (three Gb quad-port Ethernet adapters) Stand-alone FC 3456 OpenStorage or FSI network Ethernet connections (three Gb quad-port Ethernet adapters) Stand-alone FC 3457 replication and customer network Ethernet connections (two 0 Gb dual-port Ethernet adapters) Fibre Channel connections for stand-alone configuration Host Fibre Channel connections for stand-alone VTL configuration Stand-alone FC 3457 OpenStorage or FSI network Fibre Channel connections (two 0 Gb dual-port Ethernet adapters) Single cluster power cabling First (lower) cluster power cabling Second (upper) cluster power cabling Clustered Gb Ethernet switch, replication, and customer network connections for VTL configuration Clustered Gb Ethernet switch, replication, and customer network Ethernet connections for OpenStorage configuration, three Gb Ethernet adapters (FC 3456) Clustered Gb Ethernet switch, replication, and customer network connections for OpenStorage configuration, two 0 Gb Ethernet adapters (FC 3457) KVM Switch, TSSC, and USB modem Ethernet connections for clustered configuration OpenStorage network Ethernet connections for the clustered OpenStorage gateway, three Gb Ethernet adapters (FC 3456) Clustered Fibre Channel connections Customer host network Fibre Channel connections for the clustered VTL gateway Clustered FC 3457 OpenStorage network Fibre Channel connections (two 0 Gb dual-port Ethernet adapters) Power-on sequences Server operator panel TSSC Interface Determining when to run the battery calibration procedure Remote support capabilities Preparing the servers for the most current update Company information worksheet Country codes Factory-default server IP addresses for a stand-alone VTL ProtecTIER server (3958 DD5 or 3958 AP) Factory-default server IP addresses for a stand-alone OpenStorage or FSI ProtecTIER server (3958 DD5 or 3958 AP) Factory-default server IP addresses for a clustered VTL ProtecTIER system (3958 DD5 or 3958 AP) Factory-default server IP addresses for a clustered OpenStorage ProtecTIER system (3958 DD5 or 3958 AP) Customer IP addresses Customer and Replication IP addresses for VTL or OpenStorage systems Host names and DNS settings for setting up the TSSC with the TS7650G TSSC IP addresses Default usernames and passwords.... Copyright IBM Corp. 0, 04 ix

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11 Safety and Environmental notices This section contains information about safety notices that are used in this guide and environmental notices for this product. Safety notices Observe the safety notices when using this product. These safety notices contain danger and caution notices. These notices are sometimes accompanied by symbols that represent the severity of the safety condition. Most danger or caution notices contain a reference number (Dxxx or Cxxx). Use the reference number to check the translation in the IBM Systems Safety Notices, G manual. The sections that follow define each type of safety notice and give examples. Danger notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition. A sample danger notice follows: DANGER: An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (D004) Caution notice A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition, or to a potentially dangerous situation that might develop because of some unsafe practice. A caution notice can be accompanied by one of several symbols: If the symbol is... It means... A generally hazardous condition not represented by other safety symbols. This product contains a Class II laser. Do not stare into the beam. (C09) Laser symbols are always accompanied by the classification of the laser as defined by the U. S. Department of Health and Human Services (for example, Class I, Class II, and so forth). A hazardous condition due to mechanical movement in or around the product. Copyright IBM Corp. 0, 04 xi

12 If the symbol is... It means... This part or unit is heavy but has a weight smaller than 8 kg (39.7 lb). Use care when lifting, removing, or installing this part or unit. (C008) Sample caution notices follow: Caution The battery is a lithium ion battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call Have the IBM part number for the battery unit available when you call. (C007) Caution The system contains circuit cards, assemblies, or both that contain lead solder. To avoid the release of lead (Pb) into the environment, do not burn. Discard the circuit card as instructed by local regulations. (C04) Caution When removing the Modular Refrigeration Unit (MRU), immediately remove any oil residue from the MRU support shelf, floor, and any other area to prevent injuries because of slips or falls. Do not use refrigerant lines or connectors to lift, move, or remove the MRU. Use handholds as instructed by service procedures. (C06) Caution Do not connect an IBM control unit directly to a public optical network. The customer must use an additional connectivity device between an IBM control unit optical adapter (that is, fibre, ESCON, FICON ) and an external public network. Use a device such as a patch panel, a router, or a switch. You do not need an additional connectivity device for optical fibre connectivity that does not pass through a public network. Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories (UL) and certified by the Canadian Standards Association (CSA). For units intended to be operated at 5 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 8 AWG, Type SVT or SJT, three-conductor cord, a maximum of 5 feet in length and a parallel blade, grounding-type attachment plug rated 5 amperes, 5 volts. For units intended to be operated at 30 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 8 AWG, Type SVT or SJT, xii TS7650G (3958 DD5): Gateway IR

13 Environmental notices three-conductor cord, a maximum of 5 feet in length and a tandem blade, grounding-type attachment plug rated 5 amperes, 50 volts. For units intended to be operated at 30 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region. The environmental notices that apply to this product are provided in the Environmental Notices and User Guide, Z5-583-xx manual. A copy of this manual is located on the publications CD. Safety and Environmental notices xiii

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15 Homologation statement Attention: This product may not be certified in your country for connection by any means whatsoever to interfaces of public telecommunications networks. Further certification may be required by law prior to making any such connection. Contact an IBM representative or reseller if you have any questions. Copyright IBM Corp. 0, 04 xv

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17 About the installation roadmap The installation procedures that are described in this document are for IBM service personnel only. They include instructions for installing, cabling, and configuring the TS7650G servers and any hardware components that are included in the purchase of the TS7650G: v v v v v v v v v v Installing the hardware components in the customer-supplied frames at the customer site. Connecting the cables from the TS7650G components to the customer Ethernet network and host system, and to an existing TSSC if one is being used. Configuring the TSSC and Kernel-based Virtual Machine (KVM) switch for use with the TS7650G. Configuring ProtecTIER RAS on the 3958 DD5 Gateway servers. Verifying RAS configuration and testing Call Home. Configuring ProtecTIER for use with the TS7650G. Installing the ProtecTIER Replication Manager. Using ProtecTIER Manager. Changing the system date and time. Validating system function (clustered configuration only). Changes to the installation roadmap Technical changes that occur in this edition are identified with a vertical bar ( ) in the left margin of the page. What is not covered in this document v Installation of the second dual-port Ethernet adapter in an existing 3958 DD server to prepare the server for use in replication. v Upgrades of the software on an existing 3958 DD, 3958 DD3, 3958 DD4, or 3958 AP servers. v Physical installation of the disk controllers or disk expansion modules. Disk components must be installed before the installation of the TS7650G. v Configuration and setup of any hardware components that were not included in the purchase of the TS7650G. Components such as the disk controller and disk expansion modules must be configured and operational before the installation of the TS7650G. v Creation and configuration of replication grids. v Daily use and ongoing maintenance of the ProtecTIER, ProtecTIER Manager, and ProtecTIER Replication Manager, software. v Hardware or software troubleshooting. v References to the enablement of ProtecTIER Replication Manager, such as procedures and worksheets, were removed. The customer is now directed instead to the IBM ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, V3.3.6., GA3-09. Terminology destination, target This document uses the terms destination and target interchangeably. Copyright IBM Corp. 0, 04 xvii

18 OpenStorage OpenStorage allows ProtecTIER to be integrated with NetBackup to provide the means for backup-to-disk without using a virtual tape library (VTL) emulation. Using a plug-in that is installed on an OpenStorage-enabled media server, ProtecTIER can implement a communication protocol that supports data transfer and control between the backup server and the ProtecTIER server. Therefore, to support the plug-in, ProtecTIER implements a storage server emulation. PT Repository Server Running Backup Application ProtecTIER Server STS IBM ProtecTIER plug-in Comm Client TCP/IP 0 M Comm Server Storage Server ProtecTIER Core LSU LSU ts Figure. OpenStorage emulation shelf A container of VTL cartridges within a ProtecTIER repository. TS7650G or Gateway These are terms for IBM's virtualization solution from the TS7650 family that does not include a disk storage repository, allowing the customer to choose from a variety of storage options. IBM does support two TS7650 Gateway servers in a single frame (a two-node cluster). The TS7650G consists of the following: Server There are four types of server that have been used in the Gateway: 3958 DD5 This is a newer, higher performance server available in May 0. This server is based on the IBM System x 743 model. When used as a server in the TS7650G, its machine type and model are 3958 DD5. Use this machine type and model for service purposes DD4 This is a higher performance server available in December 00. This server is based on the IBM System x3850 X5 Type 745-PBR. When used as a server in the TS7650G, its machine type and model are 3958 DD4. Use this machine type and model for service purposes DD3 This is a higher performance server available in March 009. This server is based on the IBM System x3850 M Type 733. When used as a server in the TS7650G, its machine type and model are 3958 DD3. Use this machine type and model for service purposes DD This is the original server available in August 008. This server is based on the IBM System x3850 M Type 74. xviii TS7650G (3958 DD5): Gateway IR

19 When used as a server in the TS7650G, its machine type and model are 3958 DD. Use this machine type and model for service purposes. System console The system console is a TS3000 System Console (TSSC). This document uses the terms system console and TSSC interchangeably. Under IBM best practices, the TS7650G also contains the following: Disk controller The customer must choose the disk controller for use with the TS7650G. A list of compatible controllers is located at the IBM Tape Systems Resource Library website in the TS7650/TS7650G ISV and interoperability matrix document. Disk expansion unit The customer must choose the disk expansion unit for use with the TS7650G. A list of compatible expansion units is located at the IBM Tape Systems Resource Library website in the TS7650/TS7650G ISV and interoperability matrix document. IBM Tivoli Assist On-site (AOS) IBM Tivoli Assist On-site (AOS) is a web-based tool that enables a remote support representative in IBM to view or control the management node desktop. More information is located at the Tivoli AOS website. virtual tape library (VTL) The ProtecTIER virtual tape library (VTL) service emulates traditional tape libraries. By emulating tape libraries, ProtecTIER ProtecTIER VTL allows you to switch to disk backup without replacing your entire backup environment. Your existing backup application can access virtual robots to move virtual cartridges between virtual slots and drives. The backup application perceives that the data is being stored on cartridges while ProtecTIER actually stores data on a deduplicated disk repository. ProtecTIER Server Storage Fabric Server Running Backup Application Port 0 Port Virtual Tape Drives Virtual Robot Virtual Cartridges and Slots Virtual Library Virtual Library Repository ts Figure. Virtual tape library (VTL) emulation visibility switching The automated process that transfers the visibility of a VTL cartridge from About this document xix

20 its master to its replica and vice versa. The visibility switching process is triggered by moving a cartridge to the source library Import/Export (I/E) slot. The cartridge will then disappear from the I/E slot and appear at the destination library's I/E slot. To move the cartridge back to the source library, the cartridge must be ejected to the shelf from the destination library. The cartridge will then disappear from the destination library and reappear at the source I/E slot. server, node This document uses the terms server and node interchangeably. xx TS7650G (3958 DD5): Gateway IR

21 Information, help, and service Online help IBM maintains pages on the World Wide Web where you can get information about IBM products and services and find the latest technical information. Table. IBM websites for help, services, and information Description IBM home page Directory of worldwide contacts Support for IBM System Storage and TotalStorage products World Wide Web address (URL) The IBM Support Portal page displays. Do the following:. In the Product Lookup field, begin typing TS76. As you type, a list of matching products drops down below the input field.. Select your product from the drop down list. The product you select appears below the Search field in the Search supports and downloads section. Items specific to the product you selected appear in the five areas below the Search field. You can search for specific information, or select one of the links in the Downloads, Product support content, Tools and resources, Featured links, or Common support links. 3. To view a list of available fixes for your product, for example, click on Downloads (drivers, firmware, PTFs). Alternatively, you can use the Browse for a product link.. Click Browse for a product.. Expand System Storage. 3. Expand Tape systems. 4. Expand Tape virtualization. The page shows a list of products. 5. Select your product from the list. The product you select appears below the Search field in the Search supports and downloads section. Other useful websites The most up-to-date information about this product, including documentation and the most recent downloads, can be found at the following websites: v Information centers for the product: IBM System Storage ProtecTIER TS7650 Customer Information Center IBM System Storage ProtecTIER TS760 and TS7650 Combined Service Information Center Copyright IBM Corp. 0, 04 xxi

22 v v v v v v v v v v v v v v v The translated publications for this product are included with the product. These documents and product specification sheets are also available from: brandmain?brandind= You can order publications through the IBM Publications Ordering System: Access installation and technical support information at: support For DS4000 information, go to: storage/disk/ For DS5000 series information, go to: storage/disk/ds5000/ For DS8000 series information, go to: storage/disk/ds8000/ For XIV information, go to: r/index.jsp The IBM website for independent software vendor (ISV) support is: The IBM System Storage TS7600 with ProtecTIER Interoperability Matrix website can be found at: ssic/displayesssearchwithoutjs.wss?start_over=yes For the latest information about SAN switches and directors, go to: For the latest information about IBM xseries products, services, and support, go to: For the latest information about operating system and HBA support, clustering support, SAN fabric support, and Storage Manager feature support, see the DS4000 Interoperability Matrix website: For product firmware and software downloads and associated driver code, go to: For accessibility information, go to: product_accessibility/index.html For the latest information about product recycling programs, go to: Telephone help With the original purchase of the IBM TS7650G ProtecTIER Deduplication Gateway, customers have access to extensive support coverage. During the product warranty period, customers can call the IBM Support Center ( in the US). Product assistance is available under the terms of the hardware IBM warranty or the software maintenance contract that comes with product purchase. In the US and Canada, these services are available 4 hours a day, 7 days a week. In the UK, these services are available Monday through Friday, from 9:00 a.m. to 6:00 p.m. Note: This product is equipped with a Software Call Home feature. When enabled, it notifies IBM Service of software error events. Not all countries currently support this feature. xxii TS7650G (3958 DD5): Gateway IR

23 Table. Remote support capabilities Customer site Call Home events v Error initiated v v Heartbeat (regular interval) Test TSSC support capability v Error-initiated problem reporting for up to 43 subsystems v Staged, error-specific data gathering TSSC and remote support service tools v v v v v v v Subsystem and system console heartbeat reporting Wellness checking Log file storage (daily) Code image and documentation repository (from media and RETAIN Fix Distribution Library) Code image broadcast Call home event log review End-of-call completion report IBM support TSSC remote access v Authenticated, secure remote access v v Simultaneous call in and call home Data transmission (TCP/IP) supported IBM call home database v 4/7 access by IBM support staff v Error analysis and search capability Information, help, and service xxiii

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25 Related IBM publications ProtecTIER publications 3958 DD5 publications v v v v v v IBM ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, V3.3.6., GA3-09 IBM Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, v3.3, GA3-093 IBM TS7650 ProtecTIER Software Upgrade Guide, V3.3.6., SC IBM Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, PN 95P894 Best Practices Guide for IBM TS7600 ProtecTIER Deduplication Solutions, v3.3, GA3-094 IBM ProtecTIER Implementation and Best Practices, IBM Redbooks publication SG4-805 Check for updated documentation and technical updates in the product information center: v v v v IBM System x3850 X5 and x3950 X5 Types 745, 746, 743, and 79 Installation and User's Guide : IBM System x3850 X5 and x3950 X5 Types 745, 746, 743, and 79 Problem Determination and Service Guide : library/. Rack Installation Instructions: library/. Configuration and Options Guide: us/library/ DS4700 Express Disk Controller publications v v DS5000 publication DS8000 publications IBM DS4700 Express Storage Subsystem Installation, User's and Maintenance Guide IBM TotalStorage DS4000 Storage Manager Version 0 Installation and Host Support Guide for Windows 000/Server 003, NetWare, ESX Server, and Linux The following publication provides more documentation about the IBM System Storage DS5000 storage subsystems. IBM System Storage DS500 and DS5300 Storage Subsystem. The following publications provide more documentation about the IBM System Storage DS8000 storage subsystem. v IBM DS8000 Storage System Introduction and Planning Guide for Customer Configuration Copyright IBM Corp. 0, 04 xxv

26 v IBM DS8000 Storage System User Manual XIV publications The following publications provide more documentation about the IBM XIV Storage System: v v v v IBM XIV Storage System (Types 80 and 8) Model A4 (Gen) Introduction and Planning Guide for Customer Configuration IBM XIV Storage System User Manual IBM XIV Storage System Pre-Installation and Network Planning Guide for Customer Configuration IBM XIV Storage System Theory of Operation DS4000 EXP80 Storage Expansion Unit publications The following publications provide more documentation about the IBM System Storage DS4000 EXP80 Storage Expansion Unit (8 8H): v v IBM TotalStorage DS4000 EXP80 Storage Expansion Unit Installation, User's and Maintenance Guide IBM TotalStorage DS4000 Storage Manager Version 0 Installation and Host Support Guide for Windows 000/Server 003, NetWare, ESX Server, and Linux Integrated Management Module publication TSSC publications v Integrated Management Module User's Guide The following publication provides information about the IBM System Storage TS3000 System Console (TSSC): v IBM TS3000 System Console (TSSC) Maintenance Information v Tape device driver publications IBM TS7650 with ProtecTIER, TS7650 Appliance and TS7650G (Gateway) Installation of Customer Rackmountable TSSC/Internal Modem/KVM The following publication provides information about IBM tape device drivers: v IBM Tape Device Drivers Installation and User's Guide, GC7-30 Network power switch publications For more information, see xxvi TS7650G (3958 DD5): Gateway IR

27 Chapter. Overview The IBM TS7650G ProtecTIER Deduplication Gateway (TS7650G) is available in two configurations: v Stand-alone (VTL, OpenStorage, and FSI) v Clustered (VTL and OpenStorage) The purchase of the stand-alone gateway includes the following hardware and software: v One gateway server (IBM machine type and model 3958 DD5) v v One licensed, preinstalled copy of Red Hat Linux Advanced Platform (version x86_64 or EM64T) One licensed, preinstalled copy of IBM ProtecTIER The purchase of the clustered gateway includes the following hardware and software: v Two gateway servers (IBM machine type and model 3958 DD5) The lower server of the two in the frame is Server A The upper server of the two in the frame is Server B v v v One Cluster Connection Kit (Feature Code 3437) which includes the following cables: One Western Telematic, Inc. network power switch and accompanying cables Two Gb Ethernet switches and accompanying cables Two licensed, preinstalled copies of Red Hat Linux Advanced Platform (version x86_64 or EM64T) Two licensed, preinstalled copies of IBM ProtecTIER The following cluster server combinations are supported: v Two 3958 DD5 servers v One 3958 DD5 server and one 3958 DD4 server v One 3958 DD5 server and one 3958 DD3 server v One 3958 DD5 server and one 3958 DD server (by RPQ only) IBM supports two clustered pairs of TS7650 Gateway servers in a single frame. For either configuration of the TS7650G to be fully functional, more hardware components are required. These components are purchased separately. They must be installed and configured at the customer site before TS7650G installation begins (except for the IBM TSSC and TSSC Ethernet switch). Hardware components that are suitable for use include: Stand-alone gateway v One IBM DS4700, DS5000, DS8000, or XIV disk controller v Six IBM EXP80 disk expansion modules or equivalents v One IBM TS3000 System Console (TSSC) and Ethernet switch (Feature Code 73) v Two or more 5-m LC/LC Fibre Channel cables (Feature Code 605) Clustered Gateway Copyright IBM Corp. 0, 04

28 v Two IBM DS4700, DS5000, DS8000, or XIV disk controllers v IBM EXP80 disk expansion modules or equivalents v One TSSC and Ethernet switch (Feature Code 73) v Two or more 5M LC/LC Fibre Channel cables (Feature Code 605) v Two 36u frames Note: The hardware that the customer purchases might differ from the listed components. Important: This document references IBM 4.8 TB Fibre Channel Disk Controllers and IBM 7. TB Fibre Channel Disk Expansion Units in many of the hardware installation figures, examples, and procedures. In addition to the IBM DS4700 disk controllers and expansion units, the TS7650G also supports the DS5000 disk controller, the DS8000 disk controller, Storwize V7000 Storage Controller and the XIV disk controller, as well as various non-ibm storage solutions. If the customer has elected to use disk storage components other than the IBM disk controllers and expansion units mentioned above, the figures, examples, and procedures in this document will not apply to the configuration on which you are working. Therefore, it is suggested that you determine the make and model of the disk storage components in use and, if necessary, obtain the related product documentation before you begin installation of the gateway. For TS7650G servers, the RAS function does not send Call Home packages for problems with any of the disk storage products attached to the server, including DS4700, DS5000, DS8000, Storwize V7000, and XIV. TS7650G ship group Hardware ship group The hardware ship group includes the IBM TS7650 with ProtecTIER Publications CD, which contains the following service and customer documentation for the TS7650G: v v v v v v v IBM TS7650G ProtecTIER Deduplication Gateway Installation Roadmap Guide, V3.3.6., GA3-09 IBM TS7650G ProtecTIER Deduplication Gateway Introduction and Planning Guide, V3.3, GA3-098 IBM ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, V3.3.6., GA3-09 IBM Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, v3.3, GA3-093 IBM Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, PN 95P894 IBM TS3000 System Console (TSSC) Maintenance Information Statement of Limited Warranty Software ship group The software ship group includes the following items: TS7650G (3958 DD5): Gateway IR

29 IBM ProtecTIER Enterprise Edition V DVD This DVD contains the software for the gateway server that runs on the Red Hat Linux operating system that is installed on the server. The server uses the software to present the attached disk storage to host systems as "virtual tape" and for other functions such as data deduplication. IBM ProtecTIER Manager V DVD This DVD contains the files that are required to install the ProtecTIER Manager graphical user interface on customer workstations. Typically, the workstations are connected to the TS7650G through the customer Ethernet network. ProtecTIER Manager is used to manage the virtual tape that is presented to host systems by the server. IBM ProtecTIER Maintenance and Recovery Disk This disk contains the Red Hat Enterprise Linux Advanced Platform (version x86_64 or EM64T) operating system software, with the ProtecTIER kickstart configuration file (ks.cfg). If system recovery becomes necessary, use this DVD to reinstall Red Hat Linux on the affected TS7650G servers. Important installation information Important: v The installation requires the customer to provide a frame, and have it available and ready for use at the customer site. TS7650G sales agreements might include a frame and disk storage as part of the order. However, installation of frames and disk storage are not included in the gateway installation process, and requires more planning and coordination. v A USB keyboard and graphics-capable monitor are required to complete the installation. If a TSSC is not included, these items are not provided in the TS7650G ship group; they must be provided by the customer. The optimum screen resolution for the ProtecTIER GUI is 80 x 04. v Complete the installation of the TS7650G before you install any miscellaneous equipment specification (MES) features. The installation instructions for an MES feature assume that you are adding the feature to an installed TS7650G. v For any upgrade scenario involving new hardware ordered from IBM, the ProtecTIER code must be upgraded to version before completing the procedures in this document. For information about how to upgrade from ProtecTIER version.4,.5, or 3. to ProtecTIER version , see the IBM TS7650 ProtecTIER Software Upgrade Guide, V3.3.6., SC7-3643, and complete the ProtecTIER software upgrade before continuing. Taking inventory and organizing components Before you begin installation, use the remote customer system inventory (RCSI) application and the barcode scanner to inventory the components to ensure that the shipment is complete. Next, consult the Worldwide Customized Installation Instructions (WCII) for any updated instructions and use them to plan your installation steps. Unpacking and taking inventory of components About this task Afte you unpack the boxes, use the Remote Customer System Inventory (RCSI) application to automate the inventory process tasks before installing a system or MES. Chapter. Overview 3

30 Procedure. Follow the unpacking instructions that are affixed in pictorial form to the outside of the shipping box.. Download the inventory checklist for the customer's order from the RCSI application website at CustomizableContent/rcsi.htm. 3. Use the barcode reader to scan all the components of the shipment and compare them to the inventory checklist. The manufacturing order number (MFGNO) for the barcode scanner is AM8BG7. The plant number (PLORN) for the barcode scanner is LF555. The RCSI application might need you to enter the PLORN. ts76547 Figure 3. Barcode reader Note: You can find more information on using the barcode scanner and the RCSI application at the RCSI application website at w3.rchland.ibm.com/~cuii/customizablecontent/rcsi.htm. Organizing installation flow About this task Preparing components for installation and consulting the WWCI can help streamline the installation process. Procedure. Prepare components for installation when necessary. 4 TS7650G (3958 DD5): Gateway IR

31 . Scan the WWCI at wciireq.pl for any updates to installation instructions and use the information to plan the installation steps. Disk storage configuration guidelines Responsibilities matrix Table 3. Responsibilities matrix Gateway servers can attach to various disk storage technologies, which might have different installation and support terms that depend upon machine type. Warranty service upgrades (WSUs) or an installation service contract might be required for storage devices considered customer setup (CSU), or not considered IBM setup. See the Best Practices Guide for IBM TS7600 ProtecTIER Deduplication Solutions, v3.3, GA3-094 and the IBM ProtecTIER Implementation and Best Practices, Redbooks publication SG4-805 for more detailed information about how to set up IBM DS4700, DS5000, DS8000, and XIV storage systems. If the disk storage is not operational when you arrive at the customer site, take the following steps:. Assess the situation to determine whether you can do the task yourself, or if more IBM resources are required: v v You can install the physical disk storage if the machine types are properly entitled. If more installation resources are required, contact the next level of support for advice on how to proceed. Note: Advanced setup tasks, including LUN configuration and mirroring, are outside the scope of normal installation support and might warrant more charges.. If IBM disk storage was purchased without IBM installation services, a Service Contract (SC44) is required for disk storage and frame installation. There is an extra charge with an SC44. The hardware and software upgrade, configuration, and replication configuration processes require participation from the customer and the coordinated efforts of several personnel. Table 3 shows the responsibilities for each type of contributor. Task Customer Trained ProtecTIER Specialist or LBS (or both) SSRs Complete the planning, preparation, and installation tasks that are described in the IBM TS7650G ProtecTIER Deduplication Gateway Introduction and Planning Guide, V3.3, GA Meet the preinstallation requirements that are outlined in the IBM TS7650G ProtecTIER Deduplication Gateway Introduction and Planning Guide, V3.3, GA3-098 Complete the worksheets that are provided in the IBM TS7650G ProtecTIER Deduplication Gateway Introduction and Planning Guide, V3.3, GA Purchase, install, and configure (if necessary), all hardware components not included in the purchase of the gateway. See the Best Practices Guide for IBM TS7600 ProtecTIER Deduplication Solutions, v3.3, GA " " " " Chapter. Overview 5

32 Table 3. Responsibilities matrix (continued) Task Confirm that an existing TSSC that is being used with the TS7650G has Feature Code 79. Note: Unless a TSSC is present and used with a KVM switch, the customer must provide a USB keyboard and graphics-capable monitor for server configuration. Customer " Trained ProtecTIER Specialist or LBS (or both) Ensure that a separate USB keyboard and graphics-capable monitor are available for use during installation. " Oversee project management for the installation and integration of the engagement. " Oversee change management and process control for the installation. " Coordinate and schedule IBM resources for customer installations, and act as a point of contact for coordination of installation services. " Schedule and facilitate planning and solution assurance conference calls. " Create and document the installation service process. " Install the TS7650G hardware components that were purchased with the gateway into the server and disk storage frames. " Label and connect power, Ethernet, and Fibre Channel cables, including OpenStorage front-end cables, as necessary and applicable. " Connect the TS7650G to the customer local area network and replication network, if applicable. " Power on the system. " Verify accuracy of hardware installation and cabling. Perform visual check of fault indicator LEDs. " Configure the TSSC for use with the TS7650G. " Configure the RAS package on the servers. " Test Call Home on the servers. " Configure ProtecTIER on the stand-alone server or Server A in a cluster, including OpenStorage if applicable, and create the file system. " Install ProtecTIER Replication Manager on one of the ProtecTIER servers that are being used for replication, if applicable. " Install ProtecTIER Manager on the TSSC or ProtecTIER Manager workstation, register each server as a new ProtecTIER node, and create " the repository. Add the second server (Server B) to the ProtecTIER cluster, if applicable. " Verify cluster operation, if applicable. " Perform RAS verification tasks. " Update the ProtecTIER software on the newly installed servers. " Release the system to the customer. Advise the customer that it is their responsibility to create and configure the replication grid, if applicable. " Document and report installation results. " SSRs 6 TS7650G (3958 DD5): Gateway IR

33 Chapter. Configurations that use IBM hardware Components for use with the TS7650G are purchased separately by the customer and might not be from IBM. A new TSSC is ordered under FC 73. This feature provides an upgrade to GB of total memory and a second Ethernet card for the TSSC. This feature applies only to TSSCs shipped with feature codes 78, 70, 7 and 730. See the IBM TS7650G ProtecTIER Deduplication Gateway Introduction and Planning Guide, V3.3, GA3-098 for more information. Important: v This document references IBM 4.8 TB Fibre Channel Disk Controllers and IBM 7. TB Fibre Channel Disk Expansion Units in many of the hardware installation figures, examples, and procedures. In addition to the IBM DS4700 disk controllers and expansion units, the TS7650G also supports the DS5000 disk controller, the DS8000 disk controller, Storwize V7000 Storage Controller and the XIV disk controller, as well as various non-ibm storage solutions. If the customer has elected to use disk storage components other than the IBM disk controllers and expansion units mentioned above, the figures, examples, and procedures in this document will not apply to the configuration on which you are working. Therefore, it is suggested that you determine the make and model of the disk storage components in use and, if necessary, obtain the related product documentation before you begin installation of the gateway. v For TS7650G servers, the RAS function does not send Call Home packages for problems with any of the disk storage products attached to the server, including DS4700, DS5000, DS8000, Storwize V7000, and XIV. v The actual frames that are used for your installation might be different from the 395 F05 Frame used in the examples. Copyright IBM Corp. 0, 04 7

34 About the 3958 DD5 server The most current versions of Red Hat Linux andprotectier software are preinstalled on the 3958 DD5 servers in the TS7650G (Gateway), ProtecTIER V Server rear view (VTL) When configured for VTL, the 3958 DD5 servers are equipped with the following components: v Two Emulex Fibre Channel host bus adapters (HBA) v Two QLogic Fibre Channel HBAs v One gigabit (Gb) quad-port Ethernet adapter v Two on-board Ethernet ports See Figure 4 and Table 4. Figure DD5 server rear view with VTL configuration Table DD5 server rear view: Slot assignments, ports, and connections for VTL Item VTL use Slot : Emulex Fibre Channel HBA v Label port = Fibre Channel port v Label port = Fibre Channel port 3 Slot : Emulex Fibre Channel HBA v Label port = Fibre Channel port 0 v Label port = Fibre Channel port Slot 3: not used Slot 4: not used Slot 5: Intel Pro Quad-port gigabit Ethernet adapter Slot 6: QLogic HBA Slot 7: QLogic HBA QPI Slot : not used QPI Slot : not used ethx value (if applicable) v eth0 (port ) v eth (port ) v eth (port 3) v eth3 (port 4) 8 TS7650G (3958 DD5): Gateway IR

35 Table DD5 server rear view: Slot assignments, ports, and connections for VTL (continued) ethx value (if Item VTL use applicable) E Integrated Ethernet port eth4 E Integrated Ethernet port eth5 SM SYS MGMT Ethernet port: System management Ethernet port that is used by the IMM as a web interface for system-management information control (for example, for access to the IMM Event log). V IMM Video port S Serial Attached SCSI (SAS) port U Universal Serial Bus (USB) port U USB port U3 USB port 3 U4 USB port 4 P Power connection P Power connection Chapter. Configurations that use IBM hardware 9

36 Server rear view (OpenStorage and FSI) When configured for OpenStorage or FSI, the 3958 DD5 servers are equipped with v One of the following Ethernet adapter configurations: If two instances of Feature Code 3456 are installed, three Gb quad-port Ethernet adapters (Figure 5) If two instances of Feature Code 3457 are installed, two 0 Gb dual-port Ethernet adapters for use with Fibre Channel cabling and one Gb quad-port Ethernet adapter (Figure 6) v Two dual-port QLogic Fibre Channel HBAs v Two on-board Ethernet ports. ProtecTIER Server P P E E SM V S 9 U U U3 U4 ts7630 Figure DD5 server rear view with OpenStorage or FSI configuration, three Gb quad-port Ethernet adapters (Feature Code 3456) ProtecTIER Server P P E E SM V S 9 U U U3 U4 ts7640 Figure DD5 server rear view with OpenStorage or FSI configuration, two 0 Gb dual-port Ethernet adapters (Feature Code 3457) Table DD5 server rear view: Slot assignments, ports, and connections for OpenStorage and FSI Item Three Gb quad-port Ethernet adapters (Feature Code 3456) Use Slot : not used Slot : not used ethx value (if applicable) Two 0 Gb dual-port Ethernet adapters (Feature Code 3457) Use ethx value (if applicable) 0 TS7650G (3958 DD5): Gateway IR

37 Table DD5 server rear view: Slot assignments, ports, and connections for OpenStorage and FSI (continued) Item E E Three Gb quad-port Ethernet adapters (Feature Code 3456) Use Slot 3: Intel Pro Quad-port gigabit Ethernet adapter Slot 4: Intel Pro Quad-port gigabit Ethernet adapter Slot 5: Quad-port gigabit Ethernet adapter Slot 6: QLogic HBA Slot 7: QLogic HBA QPI Slot : not used QPI Slot : not used Integrated Ethernet port Integrated Ethernet port ethx value (if applicable) v eth4 (port ) v eth5 (port ) v eth6 (port 3) v eth7 (port 4) v eth8 (port ) v eth9 (port ) v eth0 (port 3) v eth (port 4) v eth0 (port ) v eth (port ) v eth (port 3) v eth3 (port 4) eth eth3 Two 0 Gb dual-port Ethernet adapters (Feature Code 3457) Use Slot 3: Dual-port 0-gigabit Ethernet adapter Slot 4: Dual-port 0-gigabit Ethernet adapter Slot 5: Quad-port gigabit Ethernet adapter Integrated Ethernet port Integrated Ethernet port ethx value (if applicable) v eth4 (port ) v eth5 (port ) v eth6 (port ) v eth7 (port ) v eth0 (port ) v eth (port ) v eth (port 3) v eth3 (port 4) SM SYS MGMT Ethernet port: System management Ethernet port that is used by the IMM as a web interface for system-management information control (for example, for access to the IMM Event log). V IMM Video port S SAS port U USB port U USB port U3 USB port 3 U4 USB port 4 P Power connection P Power connection eth8 eth9 Chapter. Configurations that use IBM hardware

38 Server front view ts Figure DD5 server front view Table DD5 server front view Item Description Electrostatic discharge connector DVD-eject pushbutton 3 DVD drive activity LED 4 USB connectors 5 Scalability LED 6 Operator information panel 7 Hard disk drive activity LED 8 Hard disk drive status LED TS7650G (3958 DD5): Gateway IR

39 ts7607 Figure 8. Operator information panel Table 7. Operator information panel Item Description Information LED System-error LED 3 Locator pushbutton and locator LED 4 Ethernet port activity LEDs 5 Power control pushbutton cover 6 Power control pushbutton and power-on LED 7 Ethernet icon LED Chapter. Configurations that use IBM hardware 3

40 3 ts Figure 9. Light path diagnostic panel Table 8. Light path diagnostic panel Item 3 Description Operator information panel Light path diagnostics LEDs Release latch Stand-alone configuration The purchase of the stand-alone gateway includes the following hardware and software: v One gateway server (IBM machine type and model 3958 DD5) v v One licensed, preinstalled copy of Red Hat Linux Advanced Platform (version x86_64 or EM64T) One licensed, preinstalled copy of IBM ProtecTIER An IBM TSSC and the accompanying KVM kit (purchased separately) are also required for installation, service, and maintenance of the TS7650G. Optimally, the TSSC is installed in the same rack as the gateway server. However, an existing TSSC can be used if it is within 00 feet of the gateway server. For the TS7650G to be fully functional, other hardware components (purchased separately) are required. These components include frames, disk controllers, and disk expansion modules. One configuration for a stand-alone TS7650G server with IBM hardware includes the following components: v One IBM DS4700, DS5000, DS8000, or XIV disk controller v Six IBM EXP80 disk expansion modules or equivalents v One IBM TS3000 System Console (TSSC) and Ethernet switch (Feature Code 73) v Two or more 5-m LC/LC Fibre Channel cables (Feature Code 605) 4 TS7650G (3958 DD5): Gateway IR

41 See Figure 0. EIA EIA Holes Unit Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) KVM Switch TSSC (u) KVM Tray (u) TSSC GB Network Switch (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) ProtecTIER Server (4u) Empty (u) Power Distribution Unit (u) Power Distribution Unit (u) Empty (u) EIA EIA Unit Holes ts7664 Clustered configuration Figure 0. Stand-alone gateway server frame layout Install only one or two clustered pairs of TS7650G servers per frame (server frame). The disk components occupy a second frame (the disk storage frame). When you install two clusters in one frame, be sure that the two clusters each have their own network power switch and power distribution units. Chapter. Configurations that use IBM hardware 5

42 The purchase of the clustered gateway includes the following hardware and software: v Two gateway servers (IBM machine type and model 3958 DD5) The lower server of the two in the frame is Server A The upper server of the two in the frame is Server B v v v One Cluster Connection Kit (Feature Code 3437) which includes the following cables: One Western Telematic, Inc. network power switch and accompanying cables Two Gb Ethernet switches and accompanying cables Two licensed, preinstalled copies of Red Hat Linux Advanced Platform (version x86_64 or EM64T) Two licensed, preinstalled copies of IBM ProtecTIER One configuration for a clustered TS7650G server with IBM hardware includes the following components: v Two IBM DS4700, DS5000, DS8000, or XIV disk controllers v IBM EXP80 disk expansion modules or equivalents v One TSSC and Ethernet switch (Feature Code 73) v Two or more 5M LC/LC Fibre Channel cables (Feature Code 605) v Two 36u frames See Figure on page 7 and Figure on page 8. 6 TS7650G (3958 DD5): Gateway IR

43 EIA EIA Holes Unit Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) KVM Switch TSSC (u) KVM Tray (u) TSSC GB Network Switch (u) Gb Network Switch (u) Gb Network Switch (u) ProtecTIER Server B (4u) Empty (u) ProtecTIER Server A (4u) Network Power Switch (u) Power Distribution Unit (u) Power Distribution Unit (u) Empty (u) EIA EIA Unit Holes ts7665 Figure. Single cluster frame layout Chapter. Configurations that use IBM hardware 7

44 EIA EIA Holes Unit Empty (u) Empty (u) Empty (u) Gb Network Switch (u) Gb Network Switch (u) ProtecTIER Server B (4u) Cluster Empty (u) ProtecTIER Server A (4u) Cluster Network Power Switch (u) Power Distribution Unit (u) Power Distribution Unit (u) KVM Switch TSSC (u) KVM Tray (u) TSSC GB Network Switch (u) Gb Network Switch (u) Gb Network Switch (u) ProtecTIER Server B (4u) Cluster Empty (u) ProtecTIER Server A (4u) Cluster Network Power Switch (u) Power Distribution Unit (u) Power Distribution Unit (u) Empty (u) EIA EIA Unit Holes ts7666 Figure. Dual cluster frame layout 8 TS7650G (3958 DD5): Gateway IR

45 Chapter 3. Installing the TS7650G hardware Install the components that are included in the purchase of the TS7650G in one frame (the server frame). Install the disk components in a second frame (the disk storage frame). Attention: Follow the unpacking instructions that are affixed in pictorial form to the outside of the shipping box. CAUTION: To reduce the risk of overheating caused by air recirculation within the frame, add baffles to all unused EIA units. Installation workflow checklist Table 9. Installation workflow checklist U Task Description Where to find information Section : Perform pre-installation verification h The disk components are installed in suitable frames. h The frames are in a suitable location. N/A h 3 The disk controllers are located within 5 m (8 N/A ft.) cable length of the servers. h 4 All RAID, logical drive, and LUN configuration is completed. h 5a For VTL, two IP addresses were assigned for use with stand-alone installation, or three IP addresses were assigned for use with clustered: v v v One for 3958 DD5 Server A (stand-alone and clustered) One for 3958 DD5 Server B (clustered only) One for the TSSC (stand-alone and clustered) h 5b For OpenStorage or FSI, up to eight IP addresses were assigned for use in a stand-alone installation. For OpenStorage only, 5 IP addresses were assigned for use in a clustered installation. v v v v One for 3958 DD5 Server A (stand-alone and clustered) One for 3958 DD5 Server B (clustered only) One for the TSSC (stand-alone and clustered) Up to 6 (stand-alone OpenStorage or FSI) or (clustered OpenStorage only) for the host network If this task was not completed before your arrival, see Important installation information on page 3 and Disk storage configuration guidelines on page 5. Customer If these tasks were not completed before your arrival, see Important installation information on page 3 and Disk storage configuration guidelines on page 5. Customer Customer Copyright IBM Corp. 0, 04 9

46 Table 9. Installation workflow checklist (continued) U Task Description Where to find information h 6 One or more PCs on the local area network (LAN) are designated as ProtecTIER Manager workstations. Customer h 7 A separate USB keyboard and graphics-capable monitor are available for use during installation. Customer Section : Install the gateway components h Have the customer suspend all I/O activity. Turn off any components that are on. h Install Server A (the bottom or stand-alone server). h 3 (Clustered only) Install Server B (the top server). h 4a If the customer purchased a new TSSC, TSSC Ethernet switch, and USB modem, and they are not yet installed, do so now. Go to task 3a- (for a stand-alone installation) or -5 (for a clustered installation). h 4b If the customer has an existing TSSC (with FC 79) and Ethernet switch that can be used with the gateway, go on to task 3a (for a stand-alone installation) or -5 (for a clustered installation). h 5 (Clustered only) Install the network power switch. h 6 (Clustered only) Install the Gb Ethernet switches. See the component-specific documentation for power-off instructions. Installing the ProtecTIER server on page Installing the ProtecTIER server on page, then choose one of the following options: v v -4a, if the customer purchased a TSSC and related equipment that needs to be installed -4b, if the customer has an existing TSSC and related equipment that can be used with the gateway IBM TS7650 with ProtecTIER, TS7650 Appliance and TS7650G (Gateway) Installation of Customer Rackmountable TSSC/Internal Modem/KVM. N/A (Clustered only) Installing the network power switch on page 46, then go to task -6. (Clustered only) Installing the Gb Ethernet switches on page 49, then go to task 3b. Section 3a: Apply cable labels and make cable connections for a stand-alone installation h 3a Label and connect stand-alone installation Power connections on page 54. power connections. h 3a Label and connect stand-alone installation Ethernet connections. h 3a 3 Label and connect stand-alone installation Fibre Channel connections. Connecting Fibre Channel cables on page 6, then go to section 4. Section 3b: Apply cable labels and connect cables for clustered installation h 3b Label and connect clustered installation power Power connections on page 69. connections. h 3b Label and connect clustered installation Ethernet connections on page 75. Ethernet connections. h 3b 3 Label and connect clustered installation Fibre Channel connections. Fibre Channel connections on page TS7650G (3958 DD5): Gateway IR

47 Table 9. Installation workflow checklist (continued) U Task Description Where to find information h 3b 4 Label and connect KVM connections. Follow the KVM cabling instructions that are packaged with the KVM, then go to section 4. Section 4: Turn on all components h 4 Turn on the TSSC, display panel, and TSSC Ethernet switch. h 4 Close the circuit breakers for the power distribution units. Powering on the TSSC and KVM components on page 94. h 4 3 Turn on the disk expansion modules. Powering on the disk expansion modules on page 93. h 4 4 Turn on the disk controllers. Powering on the disk controllers on page 93. h 4 5 Turn on Server A. Powering on the servers on page 93. h 4 6 Turn on Server B. Powering on the servers on page 93. Section 5: Perform postinstallation validation checks h 5 Check power indicators for all components. Visual inspection of indicator and fault LEDs on page 94. h 5 Validate Ethernet link-up indicators on TSSC. Visual inspection of indicator and fault LEDs on page 94. h 5 3 Validate Ethernet link-up indicators on the customer network to the server and the TSSC. h 5 4 Validate that all links on the internal Ethernet network indicate 000 Mbps, except for the Ethernet connection to the network power switch, which indicates 00 Mbps. All connections, except the connection to the network power switch, must be at 000 Mbps for the cluster configuration to work. h 5 5 Validate Fibre Channel link-up indicators from the disk controller to the server. h 5 6a For VTL, validate Fibre Channel link-up indicators from customer host to the server. h 5 6b For OpenStorage, validate Ethernet link-up indicators from customer host to the server. Section 6: Prepare the TSSC for use with the TS7650G N/A Visual inspection of indicator and fault LEDs on page 94. Visual inspection of indicator and fault LEDs on page 94. Visual inspection of indicator and fault LEDs on page 94. Visual inspection of indicator and fault LEDs on page 94. Visual inspection of indicator and fault LEDs on page 94. h 6 Configure the TSSC communication settings. Chapter 4, Setting up the TSSC, on page 97. Section 7: Perform RAS configuration and verification h 7 Configure ProtecTIER RAS on the servers. Chapter 5, Enabling ProtecTIER RAS functions, on page 07. h 7 Perform RAS verification. Includes verifying attached systems and testing Call Home. RAS verification on page 5. Section 8: SSR releases the system to trained ProtecTIER specialist or LBS representative h 8- Configure Server A. Chapter 6, Configuring Server A, on page 5. h 8 Install ProtecTIER Manager. Chapter 7, Installing ProtecTIER Manager on workstations, on page 4. h 8 3 Create the repository. Creating the repository on page 5. Chapter 3. Installing the TS7650G hardware

48 Table 9. Installation workflow checklist (continued) U Task Description Where to find information h 8 4 Configure Server B in a cluster. Chapter 9, Configuring Server B, on page 55. h 8 5 Test the clustered system. Chapter 0, Validating the servers, on page 69. h 8 6 Update ProtecTIER software on the servers. Chapter, Applying fixes to update the ProtecTIER software for version and higher, on page 75. h 8 7 Turn the system over to the customer. If replication is being used, advise the customer that it is their responsibility to create and configure the replication grid. Chapter, Releasing the system to the customer, on page 83 Installing the ProtecTIER server CAUTION: Use safe practices when you lift boxes kg ( lbs) ts kg ( lb) Before you begin v Review the documentation that comes with the server and rack cabinet for safety and cabling information. The customer-supplied frame might be different from the 395 F05 Frame. Be sure to review the documentation that applies to the specific frame you are using, and adjust the procedures as required. v Review the items that are required to install the server in the rack in the following list. Slide rail components TS7650G (3958 DD5): Gateway IR

49 Slide rail box contents Slide rail (left) Slide rail (right) M6 screws (4) Front of rails 0-3 screws () ts7669 Figure 3. Slide rail components Shipping bracket kit components Chapter 3. Installing the TS7650G hardware 3

50 Shipping Bracket Kit M6 screw (x4) Left shipping bracket Right shipping bracket M5 screw (x4) Cage nut (x4) Clip nut (x4) ts7670 Figure 4. Shipping bracket kit components v v v Note: The cable management arm assembly installation procedure occurs later in this document (after TSSC installation). It is easier to first install the TSSC before you install the cable management arm. Verify that your rack is deep enough to accommodate the cable management arm assembly. The distance from the front edge of the server to the rear-most edge of the cable management assembly is approximately 35" (89 cm). If you do not have at least this much clearance inside your rack, you cannot use the cable management assembly. If the slide rails in your rack installation kit came with shipping thumbscrews, remove them before you begin the following installation procedure. See Figure 5 on page 5 to determine the appropriate rack-mounting holes for installing the slide rails. 4 TS7650G (3958 DD5): Gateway IR

51 U U U U U U U U Optional screws U U U Pins on rails Rear screws Pins on rails U U U U U Front Figure 5. Front and rear rack-mounting flanges About this task Rear ts For each server in the server frame, starting from the bottom with Server A (stand-alone or single cluster installation) or Cluster, Server A (dual cluster installation) and working upward, do the following tasks in order that is shown here.. Installing the slide rails. Installing the server on the slide rails on page 3 3. Installing the shipping brackets on page 33 (if required) For server frame position, review the following sections about configuration. v v Stand-alone configuration on page 4. Summary: Server A installs into EIA positions 5-8 Clustered configuration on page 5. Summary: In a single cluster configuration, Server A (lower server) installs into EIA positions 5-8, Server B (upper server) installs into EIA positions 0-3 In a dual cluster configuration: - Cluster, Server A installs into EIA positions Cluster, Server B installs into EIA positions Cluster, Server A installs into EIA positions Cluster, Server B installs into EIA positions 8-3 Installing the slide rails About this task Each slide rail is marked with either an R (right) or an L (left). As an example, Figure 6 on page 6 shows the R on a right slide rail. Chapter 3. Installing the TS7650G hardware 5

52 R ts767 Figure 6. Slide rail identification Remember: The left and right orientation of the slide rails is referenced from the front of the rack. 6 TS7650G (3958 DD5): Gateway IR

53 Procedure. Open the front slide rail latches. See Figure 7. a. Select one of the slide rails and push up on the front moveable tab. b. Pull out the front latch. c. If a thumbscrew is installed in the slide rail 3, remove it. L 3 ts Figure 7. Opening the front slide rail latches Chapter 3. Installing the TS7650G hardware 7

54 . Install the rear end of the slide rails. See Figure 8. a. A screw with a tag attached might be installed in the middle hole in the rear bracket (see the magnified areas on the right in Figure 8). Remove the tag and screw, and keep the screw for a later step. b. Line up the three pins on the rear of the slide rail with the three holes in the selected U on the rear. Push the rails so that the pins go into the holes, and drop the slide rail down until it latches into place. Rack Rear ts Figure 8. Installing the slide rail rear end 8 TS7650G (3958 DD5): Gateway IR

55 3. Install the front end of the slide rails. See Figure 9. a. Pull the slide rail forward. b. Insert the two lower pins on the front of the rail into the corresponding holes in the U on the front of the rack. c. Drop the rail into place until it clicks. d. Push the front latch in all the way with one hand while you pull on the rail assembly with your other hand. Make sure that the front of the rail flange is in contact with the EIA flange. Rack Front ts Figure 9. Installing the slide rail front end Chapter 3. Installing the TS7650G hardware 9

56 4. Secure the rail in the rear of the rack. Install the screws that you removed in step a on page 8 in the middle hole in the rear of the rack. Make sure that each front latch is fully engaged. Rack Rear ts Repeat steps on page 7 through 4 to install the other rail into the rack. 30 TS7650G (3958 DD5): Gateway IR

57 Installing the server on the slide rails Procedure. Install the server on the slide rails. Pull the slide rails forward until they click, two times, into place. Carefully lift the server. Tilt it into position over the slide rails. The rear nail heads on the server must line up with the rear slots 3 on the slide rails. Slide the server down until the rear nail heads slip into the two rear slots. Slowly lower the front of the server 4 until the other nail heads slip into the other slots on the slide rails. Make sure that the front latch 5 slides over the nail heads. It is possible to install the server horizontally, but it is easier to install when the server is tilted ts76055 Chapter 3. Installing the TS7650G hardware 3

58 . Slide the server into the rack. Lift the locking levers on the slide rails and push the server all the way into the rack until it clicks into place. ts76055 What to do next Select one of the following options: v If you plan to transport the rack cabinet to another location with the server installed, you must install the shipping brackets. Go to Installing the shipping brackets on page 33. v If the rack cabinet is to remain in the current location, you are not required to install the shipping brackets. Select one of the following options: If you are installing a stand-alone installation and finished installing Server A, go to Installing the KVM and TSSC network components on page 34 If you are installing a single cluster installation and finished installing Server A, repeat Installing the slide rails on page 5 and Installing the server on the slide rails on page 3 for Server B, then go to Installing the KVM and TSSC network components on page 34. If you are installing a dual cluster installation and finished installing Cluster, Server A, repeat Installing the slide rails on page 5 and Installing the server on the slide rails on page 3 for Cluster, Server B; Cluster, Server A; and Cluster, Server B; then go to Installing the KVM and TSSC network components on page TS7650G (3958 DD5): Gateway IR

59 Installing the shipping brackets Procedure. Install the cage nuts (square hole racks) or the clip nuts (round hole racks) on the rack, then slide the brackets into place as shown in step.. Install the four M6 screws into the rear of the brackets. ts Chapter 3. Installing the TS7650G hardware 33

60 3. Install the four M5 screws into the sides of the brackets. ts Note: When the rack is in its final location, be sure to remove the shipping brackets. What to do next Select one of the following options: v If you are installing a stand-alone installation and finished installing Server A, go to Installing the KVM and TSSC network components v If you are installing a single cluster installation and finished installing Server A, repeat Installing the slide rails on page 5, Installing the server on the slide rails on page 3, and Installing the shipping brackets on page 33 for Server B, then go to Installing the KVM and TSSC network components. v If you are installing a dual cluster installation and finished installing Cluster, Server A, repeat Installing the slide rails on page 5, Installing the server on the slide rails on page 3, and Installing the shipping brackets on page 33 for Cluster, Server B; Cluster, Server A; and Cluster, Server B. When you have completed the installion, continue with Installing the KVM and TSSC network components. Installing the KVM and TSSC network components Attention: If the customer does not have a preexisting TSSC, but purchased a TSSC with the gateway, you are required to install it and its related components, along with the other gateway hardware. Not installing, connecting, and configuring the TSSC (either purchased or preexisting) in accordance with this installation roadmap causes the ProtecTIER server configuration procedure later in this document to fail. 34 TS7650G (3958 DD5): Gateway IR

61 Before you begin Step on page 36 in the following procedure directs you to use the IBM Gateway Installation Instructions for Rackmount TSSC/USB Modem/Ethernet Switch/KVM, PN 35P0 installation instruction to install the TSSC, TSSC Ethernet switch, TSSC USB modem, and KVM assembly. Consider installing the KVM assembly and TSSC Ethernet switch below the TSSC in the rack, as documented in the following procedure. Chapter 3. Installing the TS7650G hardware 35

62 Procedure. Install the 8-port KVM switch. See Figure 0. a. Install the L-brackets onto the KVM switch, using the four slotted pan head screws 3 provided. Mount the brackets as far forward on the switch as possible. b. Remove the three screws 4 that are in the lower position on the rails at EIA Unit 9, holes and 3. c. Slide the switch onto the rails. d. Secure the KVM switch to the rack with the three screws that you removed in step b. 0 EIA 9{ 9 hole hole hole Rear 3 ts TS7650G (3958 DD5): Gateway IR Figure 0. Installing the KVM switch. See the IBM Gateway Installation Instructions for Rackmount TSSC/USB Modem/Ethernet Switch/KVM, PN 35P0, provided with the TSSC server, for the most current installation instructions for the TSSC server and server rails,

63 TSSC USB modem, TSSC Ethernet switch, and the KVM assembly. The optimal location for installing the TSSC is in EIA Unit 8. Use EIA holes 5, 53, and 54 for the installation of the rail assembly for the TSSC. Make sure that the rail pins extend through holes 5 and 53 at the front and rear of the frame. 3. Mount the KVM assembly and TSSC Ethernet switch directly under the TSSC in EIA Unit 7. Use EIA holes 49, 50, and 5 for the installation of the KVM rail assembly. Place the mounting clips in holes 49 and 5 (EIA Unit 7) in the front and rear of the frame. Use the rail assembly mount position at the rear of the frame to secure the TSSC Ethernet switch when added after the KVM assembly is installed. What to do next Go to Installing the ProtecTIER server cable management arm assembly on page 38. Chapter 3. Installing the TS7650G hardware 37

64 Installing the ProtecTIER server cable management arm assembly Before you begin If the rack is in its final location, installing the ProtecTIER server cable management arm is not strictly necessary. Some customers might not want it installed for ease of access to the rack interior. Verify the customer s preferences before you start this procedure. If the customer does not want to the cable management arm assembly installed, skip this procedure and go to one of the following sections, depending upon the installation type: v For a stand-alone installation, go to Cable label application on page 53 v For a clustered installation, go to (Clustered only) Installing the network power switch on page 46 If you do install the cable management arm assembly, review the following required items: Cable Management Arm box contents Cable management arm mounting bracket Cable management arm stop bracket Cable management support arm Cable-management arm assembly Cable ties or hook and loop straps () ts7668 Figure. Cable management arm assembly components About this task The cable-management arm can be installed on either side of the server. This document shows it being installed on the left side. To install the cable-management arm on the right side, follow the instructions and install the hardware on the opposite side. 38 TS7650G (3958 DD5): Gateway IR

65 Procedure. Install the cable management support arm. See Figure. a. Connect one end of the support arm to the same slide rail to which you plan to attach the cable-management arm. b. Swing the other end of the support arm toward the rack. Make sure the shiny bar is on top, as shown. Rack Rear ts Figure. Installing the cable management support arm Chapter 3. Installing the TS7650G hardware 39

66 . Install the cable management arm stop bracket. See Figure 3. a. Install the L-shaped cable-management stop bracket on the unattached end of the support arm. b. Turn the bracket to secure it to the support arm. ts Figure 3. Installing the cable management arm stop bracket 40 TS7650G (3958 DD5): Gateway IR

67 3. Connect the stop bracket to the slide rail. See Figure 4. a. Attach the other side of the support arm to the rear of the slide rail. b. Pull out the pin. c. Slide the bracket into the slide rail. ts Figure 4. Connecting the stop bracket to the slide rail Chapter 3. Installing the TS7650G hardware 4

68 4. Install the cable management arm-mounting bracket. See Figure 5. a. Pull out the mounting bracket pin. b. Slide the mounting bracket into the slide rail onto which you are installing the cable management arm. c. Push the bracket into the slide rail until the spring-loaded pin snaps into place. ts Figure 5. Installing the cable management arm-mounting bracket 4 TS7650G (3958 DD5): Gateway IR

69 5. Install the cable management arm. See Figure 6. a. Place the cable management arm on the support arm. b. Pull out the cable management arm pin. c. Slide the cable management arm tab into the slot on the inside of the slide rail. d. Push the tab until it snaps into place. ts Figure 6. Installing the cable management arm on the support arm Chapter 3. Installing the TS7650G hardware 43

70 6. Complete the installation of the cable management arm. See Figure 7. a. Pull out the other cable management arm pin. b. Slide that cable management arm tab into the slot on the outside of the slide rail. c. Push the tab until it snaps into place. ts Figure 7. Locking levers on slide rails and sliding server into rack 44 TS7650G (3958 DD5): Gateway IR

71 7. If necessary, or if the customer prefers, install the front M6 screws. See Figure 8. a. Slide the server into the rack until it snaps into place. b. Insert and tighten the M6 screws in the front of the server. c. To slide the server out of the rack, press the release latches. ts76056 Figure 8. Installing the front screws Chapter 3. Installing the TS7650G hardware 45

72 Note: The front M6 screws are inserted when the rack cabinet is moved or is installed in a vibration-prone area. If the rack is to be moved, you must also secure the cable management arm first. See Figure 9. Use a cable tie to secure the free end of the cable management arm to the cable management support arm. When the rack is in its final location, remove the cable tie from the cable management arm. ts Figure 9. Securing the cable management arm What to do next For a stand-alone gateway configuration, go to Cable label application on page 53. For a clustered gateway configuration, go to (Clustered only) Installing the network power switch. (Clustered only) Installing the network power switch About this task For each network power switch in the server frame, starting from the bottom with Cluster and working upward, do the following tasks in order. For network power switch frame position, see Clustered configuration on page 5. Figure 30 on page 47 shows a generic exploded view of the installation of the network power switch into an IBM frame. Your frame might differ. 46 TS7650G (3958 DD5): Gateway IR

73 ts7695 Figure 30. Generic installation of the network power switch into an IBM frame In an IBM frame, the usual position for the network power switch is one of the following: v v EIA position 4 for Cluster (single cluster installation or lower cluster in a dual cluster installation) EIA position for Cluster (upper cluster in a dual cluster installation) If you are not using the usual positions for an IBM frame, position the network power switch within one meter of the TS7650G servers. The cables for the network power switch must be able to reach the power distribution units. The cables from the TS7650G servers must be able to reach the network power switch. The ability for one server to power off the other server in a clustered environment is a design requirement. Both servers must always be plugged into the network power switch, even if the servers are placed in a service position. Chapter 3. Installing the TS7650G hardware 47

74 Procedure. Attach the mounting brackets to the sides of the network power switch with four mounting screws 3 as shown in Figure ts7696 Figure 3. Attaching the mounting brackets to the network power switch 48 TS7650G (3958 DD5): Gateway IR

75 . As you face the rear of the frame, install the network power switch into the selected EIA position right-side up with the two power inlets that are labeled Bus A and Bus B to your left and the Ethernet port to your right by securing the mounting brackets to the frame with four mounting screws 3 and four screw-retaining nuts 4 as shown in Figure ts7697 Figure 3. Installing the network power switch into the frame What to do next Install the -Gb Ethernet switches. See (Clustered only) Installing the Gb Ethernet switches. (Clustered only) Installing the Gb Ethernet switches CAUTION: Avoid dislodging or damaging the cabling within the frame. About this task Complete the following steps to install the Gb Ethernet switches for each cluster in the server frame. Start from the bottom with Cluster (single cluster installation or lower cluster in a dual cluster configuration) and work upward. For switch frame position, review Clustered configuration on page 5. In an IBM frame, the Gb Ethernet switches are usually in the following positions. v EIA positions 4 and 5 in a single cluster configuration v In a dual cluster configuration: EIA positions 4 and 5 for Cluster switches EIA positions 3 and 33 for Cluster switches Chapter 3. Installing the TS7650G hardware 49

76 Procedure. Start at the rear of the frame. Route the female ends of the two power cables for the Ethernet switches through the oblong opening on the right side of the frame at the appropriate EIA positions. See Figure 33. ts Figure 33. Ethernet switch power cable routing into the frame 50 TS7650G (3958 DD5): Gateway IR

77 . Install the right mounting rail and the left mounting rail in the frame with one screw 3 each. See Figure ts Figure 34. Rear of rack, showing installation of the Ethernet switches 3. From the front of the frame, route the female ends of the two Ethernet power cables through square hole in the left mounting rail. Consider removing the left side panel of the frame, if possible, to make this task easier. For example, Figure 35 shows the cables as they are routed through the mounting rail in an installation with the Ethernet switches already installed. ts Figure 35. Ethernet switch power cable routing through the mounting rail Chapter 3. Installing the TS7650G hardware 5

78 4. Install the first Ethernet switch: a. Attach the left and right mounting brackets 4 (P/N 46X0456) and 5 (P/N 46X0457) to the first Ethernet switch 9 with four screws 0 each. b. Attach the left side of the first Ethernet switch 9 to the left mounting rail using one screw through the mounting bracket 5 (P/N 46X0457). c. Attach the right side of the first Ethernet switch 9 to the right mounting rail using one screw through the mounting bracket 4 (P/N 46X0456). Note: The first Ethernet switch might hang slightly below the bottoms of the mounting rails. 5. Install the second Ethernet switch: a. Attach the left and right mounting brackets 4 (P/N 46X0456) and 5 (P/N 46X0457) to the second Ethernet switch 9 with four screws 0 each. b. Attach the left side of the second Ethernet switch 9 to the left mounting rail using one screw through the mounting bracket 5. c. Attach the right side of the second Ethernet switch 9 to the right mounting rail using one screw through the mounting bracket From the front of the frame, connect the two Ethernet switch power cables from step 3 on page 5 to the Ethernet switches as shown in Table 0. Table 0. Ethernet switch power cable connections Cable 39M5375 (shorter of the cables) 39M5376 (longer of the cables) Ethernet switch Second (top) First (bottom) 7. Install the baffle. See Figure ts TS7650G (3958 DD5): Gateway IR Figure 36. Front of rack, showing installation of the baffle Using the baffle standoffs 8 and M5 x 40 Phillips Pan Head screws 7, attach the baffle 6 to the rack. Make sure the screws pass through the standoffs to seat securely in the frame.

79 What to do next Cable label application Go to Cable label application. Applying cable labels Apply the labels as you connect the cables in the following sections. When you apply labels, align the center reference lines on the label with the axis of the cable. See IBM Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, PN 95P894 for label placement guidelines and instructions. Table. Label legend Abbreviation Meaning in IBM best practices installations Meaning in other installations B J Bottom PDU Secondary power supply CN Disk controller (Feature Code 3708: 4.8 TB Fibre Channel Disk Controller) CUSTIM Customer network Same DD5 ProtecTIER server (3958 DD5) Same DD5A The stand-alone ProtecTIER server in a single-node configuration or the first ProtecTIER server in a clustered configuration Same DD5B The second ProtecTIER server in a clustered Same configuration, located above DD5A Eth Sw Ethernet switch Same ESW- Ethernet switch Same ESW- Ethernet switch Same EXP Disk expansion module (Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit) Local equivalent disk storage system controller Local equivalent disk expansion system enclosure H Disk controller host port Same H Disk controller host port Same HOST Customer host Same KVM SW KVM Switch Same NPS Network power switch Local equivalent OST OpenStorage Same P Disk controller drive port Same P Disk controller drive port Same REPL Replication Same S, S, etc. Slot, slot, etc. Same SC Total Storage System Console or TSSC Same SC KVM System console KVM assembly Same SC SW System console Ethernet switch Same Chapter 3. Installing the TS7650G hardware 53

80 Table. Label legend (continued) Abbreviation SM Meaning in IBM best practices installations Designation for the system management (SYS MGMT) port on the DD5 server Meaning in other installations Same T J Top PDU Primary power supply VTL Virtual Tape Library storage Same What to do next Choose one of the following options: v If you are installing a stand-alone configuration, go to Cabling a stand-alone installation. v If you are installing a clustered configuration, go to Cabling a clustered installation on page 68. Cabling a stand-alone installation After you install the hardware, you must connect cables and apply cable labels to the components included in the purchase of the TS7650G stand-alone gateway. For other supported components, see the manufacturers documentation for details or see the Best Practices Guide for IBM TS7600 ProtecTIER Deduplication Solutions, v3.3, GA3-094 or the IBM ProtecTIER Implementation and Best Practices, Redbooks publication SG v Category 5e or higher cable is required for all Ethernet connections. v Route all cables through the cable management arms and secure with straps. Power connections Note: The power distribution units might already be installed in the frame in a location different from what is shown in the illustration. For consistency and ease when troubleshooting, consider relocating the power distribution units to match Figure 37 on page 55. Procedure. Label and connect the power cables according to Figure 37 on page 55 and Table on page 55. To help track your progress during this task, consider making the connections from top to bottom. Follow the order that is listed in the table and mark the "U when complete" column to check off each item after you make the connection and label the cable. If the TSSC has only one power supply, connect the power cord to the specified location (BJ4 or TJ4) on either of the power distribution units. The letters TJ followed by a number (for example: TJ5) indicate which outlet the associated component plugs into on the top power distribution unit. The letters BJ followed by a number (for example, BJ8) indicate which outlet the associated component plugs into on the bottom power distribution unit. 54 TS7650G (3958 DD5): Gateway IR

81 Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) BJ5 BJ4 5 3 KVM Switch (u) TSSC (u) KVM Tray (u) TSSC Switch (u) Empty (u) 4 6 TJ4 TJ5 Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) BJ8 9 ProtecTIER Server A 8 TJ8 Empty (u) Top Power Distribution Unit (PDU) (u) Bottom Power Distribution Unit (PDU) (u) Empty (u) ts7678 Figure 37. Stand-alone power connections Table. Stand-alone power connections U when complete Item From On device To On device or location 3 Power outlet TSSC Ethernet switch (if you installed one) (SC SW) BJ4 Bottom power distribution unit Chapter 3. Installing the TS7650G hardware 55

82 Table. Stand-alone power connections (continued) U when complete Item From On device To On device or location 4 Power outlet TSSC KVM switch (if you installed one) (SC TSSC) 5 Power outlet TSSC (if you installed one) (SC) 6 Power outlet TSSC (if you installed one with a second power outlet) (SC) TJ4 BJ5 TJ5 Top power distribution unit Bottom power distribution unit Top power distribution unit 8 Power outlet DD5A TJ8 Top power distribution unit 9 Power outlet DD5A BJ8 Bottom power distribution unit. Go to Ethernet connections. Ethernet connections KVM switch, TSSC, and USB modem connections Attention: If the customer does not have a preexisting TSSC, determine whether they purchased a TSSC with the gateway. If the customer purchased a new TSSC with the gateway, you are required to install it and its related components, along with the other gateway hardware. Not installing, connecting, and configuring the TSSC (either purchased or preexisting) in accordance with this installation roadmap causes the ProtecTIER server configuration procedure later in this document to fail. 56 TS7650G (3958 DD5): Gateway IR

83 Procedure. Label and connect the cables according to Figure 38 and Table 3 on page 58. To help track your progress during this task, consider making the connections from top to bottom. Follow the task order that is listed in the table and mark the "U when complete" column after you make the connection and label the cable. Note: This figure shows a VTL configuration. The connections for an Open Storage or FSI configuration are identical. Depending upon the model of the TSSC network switch, the port layout might differ from what is shown in Figure 38. Make the cable connections according to the port number assignments specified in Table 3 on page 58. Make these connections without regard to the position of the ports on the TSSC or the switch. See the IBM TS3000 System Console (TSSC) Maintenance Information for detailed port information. USB Modem (USBM) Customer Telephone Line 9 CTL USB 8 KVM switch P U SC Server V 9 U U3 Terminator 0 Customer Network 4 SC KVM 3 SC SW P RAS ProtecTIER Server A P RAS 3 P E E SM V S 8 9 U U U3 U4 ts7657 Figure 38. TSSC, KVM, and USB modem Ethernet connections for stand-alone configuration Chapter 3. Installing the TS7650G hardware 57

84 Table 3. TSSC, KVM, and USB modem Ethernet connections for stand-alone configuration U when complete Item From On device To 9 Port 5 SC SW (TSSC Port Ethernet switch) 0 Port SC Server Customer backup network On device or location ethx Remarks SC Server (TSSC) Customer specified device Port 4 SC SW Slot 5, port 4 ProtecTIER Server A 3 Port 6 SC SW Port SM ProtecTIER Server A Video port KVM switch Video port SC KVM (KVM assembly) eth3 RAS connection RAS connection Port 3 KVM switch Port V SC Server Bifurcated Port U3 cable 3 Port KVM switch Port V Port U ProtecTIER Server A 4 Port U KVM switch USB port SC KVM 8 Port U SC Server Port USB USBM (USB modem) 9 Port CTL USBM Customer telephone line Customer specified device. Go to Connecting replication and customer host network cables. Connecting replication and customer host network cables About this task Bifurcated cable Depending upon the type of stand-alone gateway that you are installing, go to one of the following three subsections: Procedure v If you are installing a stand-alone VTL gateway, go to Connecting the replication and customer network cables for stand-alone VTL configuration on page 59. v If you are installing a stand-alone OpenStorage or FSI gateway with Feature Code 3456 (three Gb quad-port Ethernet adapters), go to Connecting replication, customer, and OpenStorage or FSI network cables for the stand-alone FC3456 on page 60. v If you are installing a stand-alone OpenStorage or FSI gateway with Feature Code 3457 (two 0 Gb dual-port Ethernet adapters), go to Connecting replication and customer network cables for the stand-alone FC 3457 on page TS7650G (3958 DD5): Gateway IR

85 Connecting the replication and customer network cables for stand-alone VTL configuration: Note: Connect the replication network cables only if the customer is enabling the data replication feature. Procedure. Label and connect the replication and customer network cables according to Figure 39 and Table 4. To help track your progress during this task, consider making the connections from top to bottom. Follow the order of tasks as they are listed in the table and mark the "U when complete" column after you make the connection and label the cable. Customer network ProtecTIER Server A P E E SM 9 Replication 0 V S 9 Replication P U U U3 U4 ts764 Figure 39. Replication and customer network Ethernet connections for stand-alone VTL configuration Table 4. Replication and customer network Ethernet connections for stand-alone VTL configuration U when complete Item From ethx On device To Slot 5, port eth0 Server A Customer network 9 Slot 5, port 3 eth Server A Customer replication network 0 Port E eth5 Server A Customer replication network On Device or location Customer specified device Customer specified device Customer specified device. Go to Connecting Fibre Channel cables on page 6. Chapter 3. Installing the TS7650G hardware 59

86 Connecting replication, customer, and OpenStorage or FSI network cables for the stand-alone FC3456: Note: Connect the replication network cables only if the customer is enabling the data replication feature. Procedure. Label and connect the replication and customer network cables according to Figure 40 and Table 5. To help track your progress during this task, consider making the connections from top to bottom. Follow the tasks in the order they are listed in the table and mark the "U when complete" column after you make the connection and label the cable. Customer network ProtecTIER Server A P E E SM 5 Replication 6 Replication V S 9 P U U U3 U4 ts7638 Figure 40. Stand-alone FC 3456 replication and customer network Ethernet connections (three Gb quad-port Ethernet adapters) Table 5. Stand-alone FC 3456 replication and customer network Ethernet connections (three Gb quad-port Ethernet adapters) U when complete Item From ethx On device To On device or location Slot 5, port eth0 Server A Customer network 5 Slot 5, port 3 eth Server A Customer replication network 6 Port E eth3 Server A Customer replication network Customer specified device Customer specified device Customer specified device 60 TS7650G (3958 DD5): Gateway IR

87 . Label and connect the OpenStorage or FSI (customer host network) cables according to Figure 4 and Table 6. To help track your progress during this task, consider making the connections from top to bottom. Follow the tasks in order that they are listed in the table and marking the "U when complete" column after you make the connection and label the cable. Note: The customer might choose not to use all OpenStorage or FSI host network Ethernet connections. 4 ProtecTIER Server A P P E E SM V S 9 U U U3 U4 ts7643 Figure 4. Stand-alone FC 3456 OpenStorage or FSI network Ethernet connections (three Gb quad-port Ethernet adapters) Table 6. Stand-alone FC 3456 OpenStorage or FSI network Ethernet connections (three Gb quad-port Ethernet adapters) U when complete Item From ethx On device To On device or location Slot 3, port eth4 Server A Designated device Slot 3, port eth5 Server A Designated device 3 Slot 3, port 3 eth6 Server A Designated device 4 Slot 4, port eth8 Server A Designated device 5 Slot 4, port eth9 Server A Designated device 6 Slot 4, port 3 eth0 Server A Designated device 7 Slot 3, port 4 eth7 Server A Designated device 8 Slot 4, port 4 eth Server A Designated device 3. Go to Connecting Fibre Channel cables on page 6. OpenStorage or FSI network OpenStorage or FSI network OpenStorage or FSI network OpenStorage or FSI network OpenStorage or FSI network OpenStorage or FSI network OpenStorage or FSI network OpenStorage or FSI network Chapter 3. Installing the TS7650G hardware 6

88 Connecting replication and customer network cables for the stand-alone FC 3457: Note: Connect the replication network cables only if the customer is enabling the data replication feature. Procedure. Label and connect the replication and customer network cables according to Figure 4 and Table 7. To help track your progress during this task, consider making the connections from top to bottom. Follow the tasks in the order they are listed in the table and mark the "U when complete" column after you make the connection and label the cable. Customer network ProtecTIER Server A P P Replication 8 E E SM 6 V S 9 Replication U U U3 U4 ts763 Figure 4. Stand-alone FC 3457 replication and customer network Ethernet connections (two 0 Gb dual-port Ethernet adapters) Table 7. Stand-alone FC 3457 replication and customer network Ethernet connections (two 0 Gb dual-port Ethernet adapters) U when complete Item From ethx On device To On device or location Slot 5, port eth0 Server A Customer network 5 Slot 5, port 3 eth Server A Customer replication network 6 Port E eth9 Server A Customer replication network Customer specified device Customer specified device Customer specified device. Go to Connecting Fibre Channel cables. Connecting Fibre Channel cables Important: This document references IBM 4.8 TB Fibre Channel Disk Controllers and IBM 7. TB Fibre Channel Disk Expansion Units in many of the hardware installation figures, examples, and procedures. In addition to the IBM DS4700 disk controllers and expansion units, the TS7650G also supports the DS5000 disk controller, the DS8000 disk controller, Storwize V7000 Storage Controller and the XIV disk controller, as well as various non-ibm 6 TS7650G (3958 DD5): Gateway IR

89 storage solutions. If the customer has elected to use disk storage components other than the IBM disk controllers and expansion units mentioned above, the figures, examples, and procedures in this document will not apply to the configuration on which you are working. Therefore, it is suggested that you determine the make and model of the disk storage components in use and, if necessary, obtain the related product documentation before you begin installation of the gateway. For TS7650G servers, the RAS function does not send Call Home packages for problems with any of the disk storage products attached to the server, including DS4700, DS5000, DS8000, Storwize V7000, and XIV. If the IP address of an SMTP server is provided during RAS package configuration, the disk storage subsystems send problem reports to the customer by . Note: The customer must use an additional connectivity device between the optical Fibre directly connected to RMSS optical adapters (for example, Fibre, ESCON, or FICON) and an external public network. It can be a patch panel, router, switch, or other suitable device. Optical Fibre connectivity that does not go over a public network does not require an additional connectivity device. Chapter 3. Installing the TS7650G hardware 63

90 Procedure. Connect Fibre Channel cables between the ProtecTIER server and the storage components according to Figure 43 on page 65 and Table 8 on page 65. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable.. Note: Figure 43 on page 65 shows a VTL configuration. The connections for an OpenStorage or FSI configuration are identical. 64 TS7650G (3958 DD5): Gateway IR

91 8 Spindle EXPA-3 P B A R3 Disk Expansion B A A B R3 A B EXPB-3 EXPA- P B A R3 Disk Expansion 4 B A 3 A B 7 R3 A B EXPB- EXPA- P B A R3 Disk Expansion B A 6 A B R3 A B EXPB- CNA- P P H H 5 Controller B CNB- Controller A H H P P 3 ProtecTIER Server A 4 Customer Network 3 P P DD5A E E SM V S U U3 U U4 8 9 EXPA-3 B A R3 7 B A Disk Expansion A B R3 A B P EXPB-3 EXPA- B A R3 B A 6 Disk Expansion A B R3 A B P EXPB- EXPA- B A R3 5 B A Disk Expansion A B 0 R3 A B P EXPB- CNA- P P H H 9 Controller B CNB- Controller A H H P P ts7635 Figure 43. Fibre Channel connections for stand-alone configuration Table 8. Fibre Channel connections for stand-alone configuration U when complete Item From To Remarks DD5A S6 Disk Array, Disk Controller A- H DD5A S7 Disk Array, Disk Controller B- H Chapter 3. Installing the TS7650G hardware 65

92 Table 8. Fibre Channel connections for stand-alone configuration (continued) U when complete Item From To Remarks 3 DD5A S6 Disk Array, Disk Controller A- H 4 DD5A S7 Disk Array, Disk Controller B- H 5 CNA- P Disk Array, Disk Expansion A- B 6 EXPA- A Disk Array, Disk Expansion A- B 7 CNA- P Disk Array, Disk Expansion A-3 B 8 CNB- P Disk Array, Disk Expansion B- B 9 CNB- P Disk Array, Disk Expansion B- B 0 EXPB- B Disk Array, Disk Expansion B- A CNB- P Disk Array, Disk Expansion B-3 B CNA- P Disk Array, Disk Expansion A- B 3 EXPA- A Disk Array, Disk Expansion A- B 4 CNA- P Disk Array, Disk Expansion A-3 B 5 CNB- P Disk Array, Disk Expansion B- B 6 EXPB- B Disk Array, Disk Expansion B- A 7 CNB- P Disk Array, Disk Expansion B-3 B CNB- P Disk Array, Disk Expansion B- B This cable is used only in a minimum storage configuration, when only one expansion unit is attached. This cable is used only in a minimum storage configuration, when only one expansion unit is attached.. Perform one of the following options: v If you are installing a stand-alone OpenStorage or FSI gateway with Feature Code 3456, skip to Powering up the components on page 9. v If you are installing a stand-alone VTL gateway, go to step 3 on page 67. v If you are installing a stand-alone OpenStorage or FSI gateway with Feature Code 3457, go to step 4 on page TS7650G (3958 DD5): Gateway IR

93 3. For the stand-alone VTL gateway, connect Fibre Channel cables between the ProtecTIER server and the customer host Fibre Channel network according to Figure 44 and Table 9. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. When complete, go to Powering up the components on page ProtecTIER Server A 3 P P E E SM V S 9 U U U3 U4 ts7644 Figure 44. Host Fibre Channel connections for stand-alone VTL configuration Table 9. Host Fibre Channel connections for stand-alone VTL configuration U when complete Item From On device To On device or location Slot, port Server A Designated host Customer host network Slot, port Server A Designated host Customer host network 3 Slot, port Server A Designated host 3 Customer host network 4 Slot, port Server A Designated host 4 Customer host network Remarks Fibre Channel port 3 Fibre Channel port 4 Fibre Channel port 0 Fibre Channel port Chapter 3. Installing the TS7650G hardware 67

94 4. For the stand-alone OpenStorage or FSI gateway with Feature Code 3457, connect Fibre Channel cables between the ProtecTIER server and the OpenStorage or FSI network according to Figure 45 and Table 0. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. 3 5 ProtecTIER Server A 4 3 P P E E SM V S 9 U U U3 U4 ts764 Figure 45. Stand-alone FC 3457 OpenStorage or FSI network Fibre Channel connections (two 0 Gb dual-port Ethernet adapters) Table 0. Stand-alone FC 3457 OpenStorage or FSI network Fibre Channel connections (two 0 Gb dual-port Ethernet adapters) U when complete Item From On device To On device or location 3 Slot 3, port Server A Designated device OpenStorage or FSI network 4 Slot 3, port Server A Designated device OpenStorage or FSI network 5 Slot 4, port Server A Designated device OpenStorage or FSI network 6 Slot 4, port Server A Designated device OpenStorage or FSI network 5. Go to Powering up the components on page 9. Cabling a clustered installation After you install the hardware, you must connect cables and apply cable labels to the components included in the purchase of the TS7650G clustered gateway. If any other components are being used, review this information for general guidelines, then see the manufacturers documentation for cabling details. Tip: For simplicity and ease of use, the instructions for each type of cable connection (power, Ethernet, and Fibre Channel) start on a new page. Within the Ethernet and Fibre Channel sections, there are separate VTL and OpenStorage subsections. Notes: v Category 5e or higher cable is required for all Ethernet connections. v Route all cables through the cable management arms and secure with straps. v When you attach power cords, do so in a way that they will not interfere with future FRU replacement. v In clustered configurations, the server in the lower position in the frame is Server A (or Node A). The server in the upper position is Server B (or Node B). 68 TS7650G (3958 DD5): Gateway IR

95 v v v When you connect power for the network power switch, use the product-specific cables that are designed for the switch. Other types of power cables do not work properly. If the customer is using components that are not supplied from IBM, review this information for general guidelines, then see the manufacturer s documentation for details. When you apply cable labels, align the center reference lines on the label with the axis of the cable. See the IBM Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, PN 95P894, which is on the IBM TS7650 with ProtecTIER Publications CD provided in the MES ship group, for detailed label placement guidelines and instructions. Power connections The power distribution units might already be installed in the frame in a location different from what is shown in the illustration. For consistency and ease when troubleshooting, you might want to relocate the power distribution units to match Figure 46 on page 70. Note: The network power switch is shown to the side in Figure 46 on page 70 for clarity in showing the connections. Within the frame itself, the network power switch is also shown in the placement at EIA unit 4. Important: If you are installing two clusters in one frame, use fully redundant power cabling, with a separate network power switch and power distribution units for each cluster. Procedure. Perform one of the following options: v If you are installing a single cluster into the frame, go to step on page 70. v If you are installing a dual cluster into the frame, go to step 3 on page 7. Chapter 3. Installing the TS7650G hardware 69

96 . For a single cluster, label and connect the power cords according to Figure 46 and Table. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. When complete, go to Ethernet connections on page 75. TJ8 BJ Bus A Bus B A- A- A-3 A-4 B- B- B-3 B-4 E Network Power Switch Empty (u) KVM Switch (u) 7 BJ3 BJ5 5 TSSC (u) 6 TJ5 BJ4 3 KVM Tray (u) TSSC Switch (u) 4 TJ4 Gb Network Switch (u) TJ0 BJ0 Gb Network Switch (u) 8 ProtecTIER Server B 9 Empty (u) 6 7 ProtecTIER Server A BJ8 5 Network Power Switch (u) Top Power Distribution Unit (PDU) (u) Bottom Power Distribution Unit (PDU) (u) Empty (u) Figure 46. Single cluster power cabling Table. Single cluster power cabling 4 TJ8 ts769 U when complete Item From On device To On device or location Power outlet Ethernet switch (bottom) (E SW-) Power outlet Ethernet switch (top) (E SW- BJ0 TJ0 Bottom power distribution unit Top power distribution unit 70 TS7650G (3958 DD5): Gateway IR

97 Table. Single cluster power cabling (continued) U when complete Item From On device To On device or location 3 Power outlet TSSC Ethernet switch (if you installed one) (SC SW) 4 Power outlet TSSC KVM switch (if you installed one) (SC TSSC) 5 Power outlet TSSC (if you installed one) (SC) 6 Power outlet TSSC (if you installed one with a second power outlet) (SC) BJ4 TJ4 BJ5 TJ5 Bottom power distribution unit Top power distribution unit Bottom power distribution unit Top power distribution unit 7 Power outlet KVM Switch BJ3 Bottom power distribution unit 4 Bus A Network power switch TJ8 Top power distribution unit 5 Bus B Network power switch BJ8 Bottom power distribution unit 6 Power outlet Server A Power outlet A- 7 Power outlet Server A Power outlet B- 8 Power outlet Server B Power outlet A- 9 Power outlet Server B Power outlet B- Network power switch Network power switch Network power switch Network power switch Chapter 3. Installing the TS7650G hardware 7

98 3. For a dual cluster: a. Label and connect the power cords for the first (lower) cluster according to Figure 47 and Table. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. TJ8 BJ Bus A Bus B A- A- A-3 A-4 B- B- B-3 B-4 E Lower Network Power Switch Bottom Power Distribution Unit (PDU) (u) BJ5 BJ4 5 3 KVM Switch (u) TSSC (u) KVM Tray (u) TSSC Switch (u) BJ3 TJ5 TJ4 Gb Network Switch (u) TJ0 BJ0 Gb Network Switch (u) 8 9 ProtecTier Server B Empty (u) First PT Cluster 6 7 ProtecTier Server A BJ8 5 Network Power Switch (u) 4 Top Power Distribution Unit (PDU) (u) Bottom Power Distribution Unit (PDU) (u) Empty (u) Figure 47. First (lower) cluster power cabling TJ8 ts7693 Table. First (lower) cluster power cabling U when complete Item From On device To On device or location Power outlet Ethernet switch (bottom) (E SW-) Power outlet Ethernet switch (top) (E SW- BJ0 TJ0 Bottom power distribution unit Top power distribution unit 7 TS7650G (3958 DD5): Gateway IR

99 Table. First (lower) cluster power cabling (continued) U when complete Item From On device To On device or location 3 Power outlet TSSC Ethernet switch (if you installed one) (SC SW) 4 Power outlet TSSC KVM switch (if you installed one) (SC TSSC) 5 Power outlet TSSC (if you installed one) (SC) 6 Power outlet TSSC (if you installed one with a second power outlet) (SC) BJ4 TJ4 BJ5 TJ5 Bottom power distribution unit Top power distribution unit Bottom power distribution unit Top power distribution unit 7 Power outlet KVM Switch BJ3 Bottom power distribution unit 4 Bus A Network power switch TJ8 Top power distribution unit 5 Bus B Network power switch BJ8 Bottom power distribution unit 6 Power outlet Server A Power outlet A- 7 Power outlet Server A Power outlet B- 8 Power outlet Server B Power outlet A- 9 Power outlet Server B Power outlet B- Network power switch Network power switch Network power switch Network power switch Chapter 3. Installing the TS7650G hardware 73

100 b. Label and connect the power cords for the second (upper) cluster according to Figure 48and Table 3. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. Empty (u) Empty (u) Empty (u) BJ0 Gb Network Switch (u) Gb Network Switch (u) TJ0 8 9 ProtecTier Server B Empty (u) Second PT Cluster 7 ProtecTier Server A BJ8 6 5 Network Power Switch (u) 4 Top Power Distribution Unit (PDU) (u) Bottom Power Distribution Unit (PDU) (u) TJ8 TJ8 BJ Bus A Bus B A- A- A-3 A-4 B- B- B-3 B-4 E Upper Network Power Switch Figure 48. Second (upper) cluster power cabling ts7694 Table 3. Second (upper) cluster power cabling U when complete Item From On device To On device or location Power outlet Ethernet switch (bottom) (E SW-) Power outlet Ethernet switch (top) (E SW- BJ0 TJ0 Bottom power distribution unit Top power distribution unit 4 Bus A Network power switch TJ8 Top power distribution unit 5 Bus B Network power switch BJ8 Bottom power distribution unit 74 TS7650G (3958 DD5): Gateway IR

101 Table 3. Second (upper) cluster power cabling (continued) U when complete Item From On device To On device or location 6 Power outlet Server A Power outlet A- 7 Power outlet Server A Power outlet B- 8 Power outlet Server B Power outlet A- 9 Power outlet Server B Power outlet B- Network power switch Network power switch Network power switch Network power switch 4. Go to Ethernet connections. Ethernet connections Gb Ethernet switch, replication, and customer network Ethernet connections Note: Connect the replication network cables only if the customer is enabling the data replication feature. Procedure. Choose one of the following options: v If you are installing a clustered VTL gateway, go to step on page 76. When complete, go to KVM switch, TSSC, and USB modem Ethernet connections on page 8. v If you are installing a clustered OpenStorage gateway with Feature Code 3456, go to step 3 on page 78. When complete, go to KVM switch, TSSC, and USB modem Ethernet connections on page 8. v If you are installing a clustered OpenStorage gateway with Feature Code 3457, go to step 4 on page 80. When complete, go to KVM switch, TSSC, and USB modem Ethernet connections on page 8. Chapter 3. Installing the TS7650G hardware 75

102 . For a clustered VTL gateway, label and connect the cables according to Figure 49 and Table 4. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. When complete, go to KVM switch, TSSC, and USB modem Ethernet connections on page 8. Ethernet switch P Ethernet switch P ProtecTIER Server B 8 P 3 4 E Replication E SM V 6 7 Replication S 9 P U U U3 U4 Customer Network Customer Network ProtecTIER Server A 4 P P 3 4 E E SM V S U U Replication Replication U3 U4 WTI network power switch P P A A A3 A4 B B B3 B4 E ts763 Figure 49. Clustered Gb Ethernet switch, replication, and customer network connections for VTL configuration Table 4. Clustered Gb Ethernet switch, replication, and customer network connections for VTL configuration U when complete Item From On device ethx To On device or location Slot 5, port Server A eth0 Customer network Port Ethernet switch Slot 5, port Server A eth 3 Port Ethernet switch Integrated port E Server A ethx eth4 76 TS7650G (3958 DD5): Gateway IR

103 Table 4. Clustered Gb Ethernet switch, replication, and customer network connections for VTL configuration (continued) U when complete Item From On device ethx To 4 Port 4 Ethernet switch 5 Port 6 Ethernet switch Ethernet port, E Port 6 On device or location Network power switch Ethernet switch 6 Slot 5, port Server B eth0 Customer network 7 Port Ethernet switch Slot 5, port Server B eth 8 Port Ethernet switch Integrated port E 9 Slot 5, port 3 Server A eth Customer replication network 0 Integrated port E Server A eth5 Customer replication network 6 Slot 5, port 3 Server B eth Customer replication network 7 Integrated port E 30 Port 5 Ethernet switch Server B eth5 Customer replication network Port 5 Server B Customerspecified device Customerspecified device Customerspecified device Customerspecified device Ethernet switch ethx eth4 Chapter 3. Installing the TS7650G hardware 77

104 3. For a clustered OpenStorage gateway with Feature Code 3456, label and connect the cables according to Figure 50 and Table 5. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. When complete, go to KVM switch, TSSC, and USB modem Ethernet connections on page 8. Ethernet switch P Ethernet switch P ProtecTIER Server B P E E Replication SM V 6 Replication S P U U U3 U4 9 Customer Network Customer Network ProtecTIER Server A P P E E SM V S U U 9 U3 U4 WTI network power switch 5 Replication 6 Replication P P A A A3 A4 B B B3 B4 E ts7637 Figure 50. Clustered Gb Ethernet switch, replication, and customer network connections for OpenStorage configuration, three Gb Ethernet adapters (FC 3456) Table 5. Clustered Gb Ethernet switch, replication, and customer network Ethernet connections for OpenStorage configuration, three Gb Ethernet adapters (FC 3456) U when complete Item From On device ethx To On device or location Slot 5, port Server A eth0 Customer network Port Ethernet switch Slot 5, port Server A eth ethx 78 TS7650G (3958 DD5): Gateway IR

105 Table 5. Clustered Gb Ethernet switch, replication, and customer network Ethernet connections for OpenStorage configuration, three Gb Ethernet adapters (FC 3456) (continued) U when complete Item From On device ethx To 3 Port Ethernet switch 4 Port 3 Ethernet switch 5 Port 6 Ethernet switch Integrated port E Ethernet port, E Port 6 On device or location Server A Network power switch Ethernet switch 6 Slot 5, port Server B eth0 Customer network 7 Port Ethernet switch Slot 5, port Server B eth 8 Port Ethernet switch Integrated port E 5 Slot 5, port 3 Server A eth Customer replication network 6 Integrated port E Server A eth3 Customer replication network 7 Slot 5, port 3 Server B eth Customer replication network 8 Integrated port E 30 Port 5 Ethernet switch Server B eth3 Customer replication network Port 5 Server B Customerspecified device Customerspecified device Customerspecified device Customerspecified device Ethernet switch ethx eth eth Chapter 3. Installing the TS7650G hardware 79

106 4. For a clustered OpenStorage gateway with Feature Code 3457, label and connect the cables according to Figure 5 and Table 6. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. When complete, go to KVM switch, TSSC, and USB modem Ethernet connections on page 8. Ethernet switch P Ethernet switch P ProtecTIER Server B ProtecTIER Server A 8 8 Replication P E E SM V S 8 6 Replication 9 P U U U3 U4 Customer Network Customer Network 4 P P 3 4 E E SM V S U U Replication Replication U3 U4 WTI network power switch P P A A A3 A4 B B B3 B4 E ts7634 Figure 5. Clustered Gb Ethernet switch, replication, and customer network connections for OpenStorage configuration, two 0 Gb Ethernet adapters (FC 3457) Table 6. Clustered Gb Ethernet switch, replication, and customer network connections for OpenStorage configuration, two 0 Gb Ethernet adapters (FC 3457) U when complete Item From On device ethx To On device or location Slot 5, port Server A eth0 Customer network Port Ethernet switch Slot 5, port Server A eth ethx 80 TS7650G (3958 DD5): Gateway IR

107 Table 6. Clustered Gb Ethernet switch, replication, and customer network connections for OpenStorage configuration, two 0 Gb Ethernet adapters (FC 3457) (continued) U when complete Item From On device ethx To 3 Port Ethernet switch 4 Port 4 Ethernet switch 5 Port 6 Ethernet switch Integrated port E Ethernet port, E Port 6 On device or location Server A Network power switch Ethernet switch 6 Slot 5, port Server B eth0 Customer network 7 Port Ethernet switch Slot 5, port Server B eth 8 Port Ethernet switch Integrated port E 5 Slot 5, port 3 Server A eth Customer replication network 6 Integrated port E Server A eth9 Customer replication network 7 Slot 5, port 3 Server B eth Customer replication network 8 Integrated port E 30 Port 5 Ethernet switch Server B eth9 Customer replication network Port 5 Server B Customerspecified device Customerspecified device Customerspecified device Customerspecified device Ethernet switch ethx eth8 eth8 KVM switch, TSSC, and USB modem Ethernet connections Notes: v Figure 5 on page 8 shows a VTL configuration. The connections for OpenStorage configurations are identical. v These connections apply only to the single cluster configuration and to the first (lower) cluster in a dual cluster configuration. The servers in the second (upper) cluster in a dual cluster do not connect to the frame s TSSC network, but must be connected to a separate TSSC network. Attention: If the customer does not have a preexisting TSSC, determine if they purchased a TSSC with the gateway. If they purchased a TSSC along with the gateway, you are required to install it and its related components, along with the other gateway hardware. Not installing, connecting, and configuring the TSSC (either purchased or preexisting) in accordance with this installation roadmap causes the ProtecTIER server configuration procedure later in this document to fail. Chapter 3. Installing the TS7650G hardware 8

108 Procedure Perform the following steps to install the KVM switch, TSSC, and USB modem Ethernet connections for the TS7650G server in a clustered configuration.. Label and connect the cables according to Figure 5 and Table 7 on page 83. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. USB Modem (USBM) Customer Telephone Line 9 CTL USB 8 KVM switch P U Terminator 4 SC Server V SC KVM U U3 0 Customer Network SC SW P RAS RAS ProtecTIER Server B P P E E SM V S 8 9 U U U3 U4 4 RAS ProtecTIER Server A RAS 3 P P E E SM V S 8 9 U U U3 U4 ts7658 Figure 5. KVM switch, TSSC, and USB modem Ethernet cabling for clustered configurations 8 TS7650G (3958 DD5): Gateway IR

109 Table 7. KVM Switch, TSSC, and USB modem Ethernet connections for clustered configuration U when complete Item From On device To 9 Port 5 SC SW (TSSC Port Ethernet switch) 0 Port SC Server Customer backup network On device or location SC Server (TSSC) Customer specified device Remarks Port 4 SC SW Slot 5, port 4 ProtecTIER RAS connection Server A Port 3 SC SW Slot 5, port 4 ProtecTIER RAS connection Server B 3 Port 6 SC SW Port SM ProtecTIER RAS connection Server A 4 Port SC SW Port SM ProtecTIER RAS connection Server B Video port KVM switch Video port SC KVM (KVM assembly) Port 3 KVM switch Port V SC Server Bifurcated cable Port U3 3 Port KVM switch Port V ProtecTIER Bifurcated cable Port U Server A 4 Port U KVM switch Video port SC KVM 5 Port KVM switch Port V ProtecTIER Bifurcated cable Port U Server B 8 Port U SC Server USB USBM (USB modem) 9 Port CTL USBM Customer telephone line Customer specified device. Choose one of the following options: v If you are installing either of the following configurations: clustered VTL gateway clustered OpenStorage gateway with Feature Code 3457 go to Fibre Channel connections on page 85. v If you are installing a clustered OpenStorage gateway with Feature Code 3456, go to Connecting Ethernet cables for a Clustered FC 3456 OpenStorage network. Connecting Ethernet cables for a Clustered FC 3456 OpenStorage network Note: The customer might choose not to make all OpenStorage network connections. Chapter 3. Installing the TS7650G hardware 83

110 Procedure. Label and connect Ethernet cables (Category 5e or higher) according to Table 8 for the customers host network. To help track your progress during this task, consider making the connections from top to bottom. Follow the order of the tasks as they are listed in the table and mark the "U when complete" column after you make the connection and label the cable. 0 7 ProtecTIER Server B 8 P P E E SM V S 9 U U U3 U ProtecTIER Server A P P E E SM V S 9 U U U3 U4 ts7645 Figure 53. OpenStorage network Ethernet connections for the clustered OpenStorage gateway, three Gb Ethernet adapters (FC 3456) Table 8. OpenStorage network Ethernet connections for the clustered OpenStorage gateway, three Gb Ethernet adapters (FC 3456) U when complete Item From On device To On device or location Slot 3, port Server A Designated device OpenStorage network Slot 3, port Server A Designated device OpenStorage network 3 Slot 3, port 3 Server A Designated device OpenStorage network 4 Slot 4, port Server A Designated device OpenStorage network 5 Slot 4, port Server A Designated device OpenStorage network 6 Slot 4, port 3 Server A Designated device OpenStorage network 7 Slot 3, port Server B Designated device OpenStorage network 8 Slot 3, port Server B Designated device OpenStorage network 9 Slot 3, port 3 Server B Designated device OpenStorage network 0 Slot 4, port Server B Designated device OpenStorage network Slot 4, port Server B Designated device OpenStorage network Slot 4, port 3 Server B Designated device OpenStorage network 84 TS7650G (3958 DD5): Gateway IR

111 Table 8. OpenStorage network Ethernet connections for the clustered OpenStorage gateway, three Gb Ethernet adapters (FC 3456) (continued) U when complete Item From On device To On device or location 3 Slot 3, port 4 Server A Designated device OpenStorage network 4 Slot 4, port 4 Server A Designated device OpenStorage network 5 Slot 3, port 4 Server B Designated device OpenStorage network 6 Slot 4, port 4 Server B Designated device OpenStorage network. Go to Fibre Channel connections. Fibre Channel connections About this task Important: This document references IBM 4.8 TB Fibre Channel Disk Controllers and IBM 7. TB Fibre Channel Disk Expansion Units in many of the hardware installation figures, examples, and procedures. In addition to the IBM DS4700 disk controllers and expansion units, the TS7650G also supports the DS5000 disk controller, the DS8000 disk controller, Storwize V7000 Storage Controller and the XIV disk controller, as well as various non-ibm storage solutions. If the customer has elected to use disk storage components other than the IBM disk controllers and expansion units mentioned above, the figures, examples, and procedures in this document will not apply to the configuration on which you are working. Therefore, it is suggested that you determine the make and model of the disk storage components in use and, if necessary, obtain the related product documentation before you begin installation of the gateway. For TS7650G servers, the RAS function does not send Call Home packages for problems with any of the disk storage products attached to the server, including DS4700, DS5000, DS8000, Storwize V7000, and XIV. However, the problem reports are sent to the customer by if the IP address of an SMTP server is provided during RAS package configuration. Note: The customer must use an additional connectivity device between the optical Fibre directly connected to RMSS optical adapters (for example, Fibre, ESCON, or FICON) and an external public network. It can be a patch panel, router, switch, or other suitable device. Optical Fibre connectivity that does not go over a public network does not require an additional connectivity device. Note: This figure shows a VTL configuration. The connections for an Open Storage configuration are identical. Chapter 3. Installing the TS7650G hardware 85

112 Procedure. Connect Fibre Channel cables between the ProtecTIER servers and the storage components according to Figure 54 on page 87 and Table 9 on page 88. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable. 86 TS7650G (3958 DD5): Gateway IR

113 8 Spindle EXPA-3 B A R3 B A EXPB-3 P Disk Expansion A B R3 A B EXPA- P B A R3 Disk Expansion 4 B A 3 A B R3 A B EXPB- EXPA- P B A R3 Disk Expansion B A 6 7 A B 5 R3 A B EXPB- P P H H Controller B CNB- CNA- 8 Controller A H H P P ProtecTIER Server B 9 Customer Network 3 P 4 P DD5B E E SM V S U U3 U U4 8 9 ProtecTIER Server A 3 Customer Network 3 P P DD5A E E SM V S U U3 U U4 8 9 EXPA-3 B A 0 R3 B A Disk Expansion A B R3 A B P EXPB-3 EXPA- B A R3 7 B A 6 Disk Expansion A B R3 A B P EXPB- EXPA- B A R3 B A Disk Expansion A B 5 0 R3 A B P EXPB- P P H H 9 Controller B CNB- CNA- Controller A H H P P ts7636 Figure 54. Clustered Fibre Channel connections Chapter 3. Installing the TS7650G hardware 87

114 Table 9. Clustered Fibre Channel connections U when complete Item From To Remarks DD5A S6 Disk Array, Disk Controller A- H DD5A S7 Disk Array, Disk Controller B- H 3 DD5A S6 Disk Array, Disk Controller A- H 4 DD5A S7 Disk Array, Disk Controller B- H 5 CNA- P Disk Array, Disk Expansion A- B 6 EXPA- A Disk Array, Disk Expansion A- B 7 CNA- P Disk Array, Disk Expansion A-3 B 8 CNB- P Disk Array, Disk Expansion B- B 9 CNB- P Disk Array, Disk Expansion B- B 0 EXPB- B Disk Array, Disk Expansion B- A CNB- P Disk Array, Disk Expansion B-3 B CNA- P Disk Array, Disk Expansion A- B 3 EXPA- A Disk Array, Disk Expansion A- B 4 CNA- P Disk Array, Disk Expansion A-3 B 5 CNB- P Disk Array, Disk Expansion B- B 6 EXPB- B Disk Array, Disk Expansion B- A 7 CNB- P Disk Array, Disk Expansion B-3 B 8 DD5B S6 Disk Array, Disk Controller A- H 9 DD5B S7 Disk Array, Disk Controller B- H 0 DD5B S6 Disk Array, Disk Controller A- H DD5B S7 Disk Array, Disk Controller B- H This cable is used only in a minimum storage configuration, when only one expansion unit is attached. Used in clustered systems only Used in clustered systems only Used in clustered systems only Used in clustered systems only 88 TS7650G (3958 DD5): Gateway IR

115 Table 9. Clustered Fibre Channel connections (continued) U when complete Item From To Remarks CNB- P Disk Array, Disk Expansion B- B This cable is used only in a minimum storage configuration, when only one expansion unit is attached.. Perform one of the following options: v If you are installing a clustered OpenStorage gateway with Feature Code 3456, skip to Powering up the components on page 9. v If you are installing a clustered VTL gateway, go to step 3 on page 90. v If you are installing a clustered OpenStorage gateway with Feature Code 3457, go to step 4 on page 9. Chapter 3. Installing the TS7650G hardware 89

116 3. For the clustered VTL gateway, connect Fibre Channel cables between the ProtecTIER servers and the customer host Fibre Channel network according to Figure 55 and Table 30. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column to after you make the connection and label the cable. When complete, go to Powering up the components on page ProtecTIER Server B 3 P P E E SM V S 9 U U U3 U ProtecTIER Server A P E E SM Figure 55. Customer host network Fibre Channel connections for the clustered VTL gateway V S 9 P U U U3 U4 ts7646 Table 30. Customer host network Fibre Channel connections for the clustered VTL gateway U when complete Item From On device To On device location Remarks Slot, port Server A Designated host Customer host network Slot, port Server A Designated host Customer host network 3 Slot, port Server A Designated host 3 Customer host network 4 Slot, port Server A Designated host 4 Customer host network 5 Slot, port Server B Designated host Customer host network 6 Slot, port Server B Designated host Customer host network 7 Slot, port Server B Designated host 3 Customer host network 8 Slot, Port Server B Designated host 4 Customer host network Fibre Channel port 3 Fibre Channel port 4 Fibre Channel port 0 Fibre Channel port Fibre Channel port 3 Fibre Channel port 4 Fibre Channel port 0 Fibre Channel port 90 TS7650G (3958 DD5): Gateway IR

117 4. For the clustered OpenStorage gateway with Feature Code 3457 gateway, connect Fibre Channel cables between the ProtecTIER servers and the OpenStorage network according to Figure 56 and Table 3. To help track your progress during this task, consider making the connections from top to bottom. Follow the order in which the tasks are listed in the table and mark the "U when complete" column after you make the connection and label the cable ProtecTIER Server B 8 3 P P E E SM V S 9 U U U3 U ProtecTIER Server A 4 3 P 4 E E SM V S U U U3 U Figure 56. Clustered FC 3457 OpenStorage network Fibre Channel connections (two 0 Gb dual-port Ethernet adapters) P ts7633 Table 3. Clustered FC 3457 OpenStorage network Fibre Channel connections (two 0 Gb dual-port Ethernet adapters) U when complete Item From On device To On device or location 3 Slot 3, port Server A Designated device OpenStorage network 4 Slot 3, port Server A Designated device OpenStorage network 5 Slot 4, port Server A Designated device OpenStorage network 6 Slot 4, port Server A Designated device OpenStorage network 7 Slot 3, port Server B Designated device OpenStorage network 8 Slot 3, port Server B Designated device OpenStorage network 9 Slot 4, port Server B Designated device OpenStorage network 0 Slot 4, port Server B Designated device OpenStorage network What to do next Go to Powering up the components on page 9. Chapter 3. Installing the TS7650G hardware 9

118 Powering up the components Power up the hardware components in the order that is shown in Table 3. For more information about power-up procedures for each component type, see the related sections that follow. Important: This document references IBM 4.8 TB Fibre Channel Disk Controllers and IBM 7. TB Fibre Channel Disk Expansion Units in many of the hardware installation figures, examples, and procedures. In addition to the IBM DS4700 disk controllers and expansion units, the TS7650G also supports the DS5000 disk controller, the DS8000 disk controller, Storwize V7000 Storage Controller and the XIV disk controller, as well as various non-ibm storage solutions. If the customer has elected to use disk storage components other than the IBM disk controllers and expansion units mentioned above, the figures, examples, and procedures in this document will not apply to the configuration on which you are working. Therefore, it is suggested that you determine the make and model of the disk storage components in use and, if necessary, obtain the related product documentation before you begin installation of the gateway. For TS7650G servers, the RAS function does not send Call Home packages for problems with any of the disk storage products attached to the server, including DS4700, DS5000, DS8000, Storwize V7000, and XIV. However, the system works differently if the IP address of an SMTP server is provided during RAS package configuration. The disk storage subsystems that communicate with the RAS package (which includes DS4700 and DS5000) sends problem reports to the customer by . Table 3. Power-on sequences Stand-alone configuration Frame breakers Power distribution units TSSC Ethernet switch (powered on automatically when the PDUs are powered on) Disk expansion modules Disk controllers Server A (bottom server) KVM switch TSSC and display panel Clustered configuration Frame breakers Power distribution units TSSC Ethernet switch (powered on automatically when the PDUs are powered on) Gb Ethernet switches (powered on automatically when the PDUs are powered on) Network power switch (powered on automatically when the PDUs are powered on) Disk expansion modules Disk controllers Server A (bottom server) Server B (top server) KVM switch TSSC and display panel 9 TS7650G (3958 DD5): Gateway IR

119 Powering on the disk expansion modules Important: Take precautions when you turn on the disk expansion modules to prevent damage to the enhanced disk drive module (E-DDM) hard disks. Carefully read all of the related information that is provided in the disk expansion module documentation before you turn on the power. Powering on the disk controllers For power-on instructions, see the documentation that came with the specific disk controllers in the installation. Important: Take precautions when you turn on the disk expansion modules to prevent damage to the E-DDM hard disks. Carefully read all of the related information that is provided in the disk expansion module documentation before you turn on the power. Powering on the servers About this task When the server is connected to an AC power source but is not powered on, the operating system does not run. All core logic except for the service processor is shut down. However, the server can respond to requests from the service processor, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to AC power but not powered on. For more detailed information, see the IBM System x3850 X5 and x3950 X5 Types 745 and 746 Installation and User's Guide that was provided with the server. Chapter 3. Installing the TS7650G hardware 93

120 Procedure. Approximately 0 seconds after the server is connected to AC power, the power-control pushbutton becomes active. One or more fans might start running to provide cooling while the server is connected to power. To turn on the servers, press the white, recessed power-control pushbutton on the server operator panel. See Figure ts7607 Figure 57. Server operator panel Table 33. Server operator panel Callout description Information LED System-error LED Locator button/locator LED Ethernet port activity LEDs Power control pushbutton cover Power control button/power-on LED Ethernet icon LED Important: In a clustered configuration, turn on the bottom server (Server A) first, wait 30 seconds, and then turn on the top server (Server B).. During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press Enter to proceed to the login prompt. Powering on the TSSC and KVM components Procedure. Move the black power switch on the KVM switch to ON.. On the TSSC, press the white power pushbutton on the front of the TSSC. Then, press the black power pushbutton on the TSSC display panel. Visual inspection of indicator and fault LEDs Visually inspect the indicator and fault LEDs on all TS7650G servers and other hardware components. v Verify that all power LEDs are lit on all components that have them. v Verify that all links on the internal Ethernet network indicate 000 Mbps (except for the Ethernet connection to the network power switch). Validate that the Ethernet connection to the network power switch indicates 00 Mbps. All connections, except the connection to the network power switch, must be at 000 Mbps for the cluster configuration to work. 94 TS7650G (3958 DD5): Gateway IR

121 v v If all link-up indicators and fault LEDs show normal operation, close the front and rear covers of the frames. If an amber LED on any component (other than the network power switch) is lit, see the documentation for the component to diagnose and remedy the problem. The network power switch displays an amber light for normal operation status. See the IBM Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, v3.3, GA3-093 for more information. Next steps Attention: Interdependencies among the tasks require that the tasks be completed in the order in which they are listed. The SSR follows the instructions in Chapter 4, Setting up the TSSC, on page 97 through RAS verification on page 5, to: v Configure the TSSC for use with the gateway v v Configure ProtecTIER RAS (Reliability, Availability, Serviceability) on the ProtecTIER server or servers Perform RAS verification and test Call Home After the SSR completes the TSSC and RAS configuration, the trained ProtecTIER specialist follows the instructions in Chapter 6, Configuring Server A, on page 5 through Chapter 0, Validating the servers, on page 69 to: v Configure ProtecTIER on Server A v Install ProtecTIER Manager and create the data repository v Configure ProtecTIER on Server B (cluster only) v Validate cluster configuration (cluster only). When all SSR and trained ProtecTIER specialist tasks are complete, the trained ProtecTIER specialist turns the system over to the customer. Note: In a replication environment, the trained ProtecTIER specialist also informs the customer that before replication is fully functional, the customer must create and configure the replication grid. Instructions for doing so are in the IBM ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, V3.3.6., GA3-09. Chapter 3. Installing the TS7650G hardware 95

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123 Chapter 4. Setting up the TSSC Attention: If the customer does not have a preexisting TSSC, determine whether they purchased a TSSC with the gateway. If they purchased a TSSC with the gateway you are required to install it and its related components, along with the other gateway hardware. Not installing, connecting, and configuring the TSSC (either purchased or preexisting) in accordance with this installation roadmap causes the ProtecTIER server configuration procedure later in this document to fail. Procedure Perform the following steps to set up the TSSC for use with the TS7650G.. If the TSSC is not already powered up, do so now. Note: After you power up the TSSC, several hardware checks run automatically. During these checks, failure indications are displayed for the Eclipse Framework and AOTM. These failure indications can be ignored as they are normal and do not interfere with the operation of the TSSC or its communication to the ProtecTIER server. Failure indications other than those noted require attention. Identify any failing routines and if needed, contact your next level of support.. If prompted for login information, enter the user name service and the password service. The code level can be identified by the login screen, or if logged on, right-click on the blue desktop menu title bar, it is displayed at the top of the menu. The TSSC blue desktop is displayed. 3. Configure the TSSC for Call Home. Before you do so, take note of following important information: v Use the current Call Home setup procedure. If outdated procedures are used, the total Call Home solution might not be enabled and the process fails. To ensure that you are using the current instructions, see the relevant sections in the IBM TS3000 System Console (TSSC) Maintenance Information, provided on the IBM TS7650 with ProtecTIER Publications CD. v Do not select the Software Call Home check box unless you are certain your support center supports sending Software Call Home events down the hardware entitlement path. Enabling the routing of Software Call Home calls down the hardware entitlement path might cause software entitlement issues. While this situation might be supported for customers in Europe or Asia, it is not supported in the United States. Consider the preceding statement before you decide to select the Software Call Home check box in the TSSC Setup GUI to set the software Call Home flag. If the flag is not set, software problems must be reported by the customer. When a software problem is detected, the logs are collected and stored on the TSSC in this location: /var/enc/swch. 4. When Call Home setup is complete, go to step Right-click on the TSSC blue desktop. The IBM TS3000 System Console menu is displayed. See Figure 58 on page 98. Copyright IBM Corp. 0, 04 97

124 6. Click System Console Actions > Console Configuration Utility. ts76030 Figure 58. IBM TS3000 System Console menu Table 34. TSSC Interface Item Component Blue desktop IBM TS3000 System Console menu The User name and password window opens. 7. Enter service in both the User name and Password fields. 98 TS7650G (3958 DD5): Gateway IR

125 8. Click OK. The Console Configuration application starts and the Console Configuration utility window opens. Figure 59. Console configuration utility window 9. Click Console Settings. The Console Settings window opens. See Figure 60. Figure 60. Console Settings window 0. In the Internal Network Interface window, verify that the IP address and the Subnet mask: , are displayed. Note: If different values display in the Internal Network Interface window, change them to match the IP address and Subnet mask values provided.. In the External Network Interface window, enter the customer-supplied local area network (LAN) IP address and Subnet mask for the TSSC.. In the System Properties window, enter the customer-supplied host name (the unique name of the TSSC), Domain Name, DNS and DNS addresses, and Default Gateway address. Note: If necessary, scroll down to the Default Gateway entry fields and the Save Changes button, which is at the bottom of the display. 3. Click Save Changes. Chapter 4. Setting up the TSSC for use with the TS7650G 99

126 When the Save Completed Successfully message appears in the upper-left corner of the window, the save is complete. 4. Click Close this window in the upper-right corner of the window. The Console Configuration Utility menu displays. 00 TS7650G (3958 DD5): Gateway IR

127 5. Click Console Time. The Console Time and Date window opens. ts760 Figure 6. Console Time and Date.window: NTP server off 6. Set the TSSC to Coordinated Universal Time (labeled UTC): a. In the NTP Server Settings window, verify that the NTP Server is OFF. If necessary, click Stop NTP server. b. In the Time fields, enter the current Coordinated Universal Time. c. Click Save Changes. Chapter 4. Setting up the TSSC for use with the TS7650G 0

128 7. Click Start NTP server. The Console Time and Date window reloads with the new Coordinated Universal Time shown. Figure 6. Console Time and Date window: NTP server operational 8. Close the rconsole Configuration utility window. You are returned to the TSSC blue desktop. 9. Go to Chapter 5, Enabling ProtecTIER RAS functions, on page 07. Establishing a connection between the TSSC and the server About this task Important: If the customer purchased the TS7650G without a TSSC, the customer must provide another TSSC. You are required to install and configure a TSSC and its related components along with the other gateway hardware. Failure to do so prevents the use of Call Home or IBM remote support. If the TS7650G is shipped without a TSSC, the TSSC is outside the frame. You must establish a connection between the server and the TSSC before you can configure the TSSC communication settings. Use this procedure to establish a connection between the TSSC when it is outside the frame and the TS7650G server. Procedure Perform the following steps to establish a connection between the TSSC and the TS7650G server:. Attach a USB-compatible keyboard to any open USB port on the back of the TS7650G server. 0 TS7650G (3958 DD5): Gateway IR

129 . Attach a graphics-capable monitor to the video port on the back of the TS7650G server. 3. If the server is powered down and the front server indicator light is flashing, press the power pushbutton until the server indicator light remains on. Note: The system startup process might take up to 0 minutes. The ProtecTIER file systems are mounted during the system startup process. 4. If you see the message Running... on the window, press Enter to continue to the login prompt. 5. At the login prompt, log in with the user name ptadmin and password ptadmin. 6. If required, establish a communication path from the server to the TSSC by connecting the Ethernet cables (see Ethernet connections on page 75). Results The TSSC is connected to the TS7650G server and you are now ready to ensure that the code level on the TSSC is current. What to do next Go to Checking the TSSC microcode level. Checking the TSSC microcode level About this task To be compatible with ProtecTIER version , the TSSC must be running microcode 7.0.x or higher. If the microcode version on the TSSC is not current, you must update it to the current level. Use this procedure to verify the microcode level on the TSSC. Chapter 4. Setting up the TSSC for use with the TS7650G 03

130 Procedure Perform the following steps to verify the microcode level of the TSSC.. Use one of the following options to view the microcode level on the TSSC: Option If the TSSC is not already powered up Description Power up the TSSC. The IBM TS3000 System Console login window displays. The microcode level in use on the TSSC is shown in the login window title. If you are currently logged on to the TSSC Right-click the blue desktop. The IBM TS3000 System Console menu displays. Verify that the microcode level in use on the TSSC (shown in the menu title) is 7.0.x.. Make note of the TSSC microcode level. What to do next If the TSSC microcode level is not current, you must update the TSSC microcode level. Go to Updating the TSSC microcode. Updating the TSSC microcode About this task Attention: Attention: v Rebuilding the hard disk drive permanently deletes any local data present on the drive. Using the Product Recovery CD returns the console to its default factory settings. v Do not load or attempt to use the Product Recovery CD on any machine type other than 6579, 679, 8480, 848, 8485, 8836, or If you use the Product Recovery CD on any other machine type, the installation fails and that component becomes unusable. v You must back up the TS3000 System Console configuration before you load code. See the related topics in IBM TS3000 System Console (TSSC) Maintenance Information for detailed instructions for backing up and restoring configuration data. v Do not attempt to restore configuration settings from a v.x.x console onto a v3.x.x or higher console. The files are incompatible. V.x.x files are compatible with v3.x.x or higher. Procedure Perform the following steps to update the TSSC microcode.. If necessary, power up the TSSC and log in to the ProtecTIER server.. Insert the System Console Product Recovery CD into the CD drive of thetssc and press Enter. 3. If you are currently logged in to the TSSC, right-click the TSSC blue desktop. The IBM TS3000 System Console menu displays. 04 TS7650G (3958 DD5): Gateway IR

131 4. Click Logout, then click OK. You are returned to the login window. 5. Click Restart. 6. When prompted to restart, click OK. After the restart completes, the following message appears: TSSC Not Installed. Proceed... This will install the Console onto /dev/sda which will erase everything on that device Continue? ( yes or no ) Abort 7. Type y and press Enter. The hard disk rebuild process begins. 8. When the rebuild is complete, the TSSC restarts automatically. Remove the CD from the CD drive. Note: This procedure can take up to 5 minutes to complete. You must be present at the completion of the restart or the code load restarts automatically. If you are not present to remove the CD from the CD drive tray, the tray retracts into the CD drive and the installation starts again. 9. At the console installation confirmation prompt, type n and press Enter. 0. Remove the CD from the CD drive. The system automatically restarts. After the initial restart, the software will automatically configure the appropriate drivers and settings, and automatically restart the TSSC. During the second restart, the startup background and text might look slightly different. The login menu displays following the second restart. If the machine type is not 6579, 679, 8480, 848, 8485, 8836, or 8849, a warning message displays on the screen and the TSSC halts. This process continues each time the TSSC is powered on. If the TSSC is unable to determine its machine type and model, similar symptoms occur after software installation. Note: If a product with a machine type of 6579, 679, 8480, 848, 8485, 8836, or 8849 reports a different machine type during an installation, the BIOS might be corrupted. Restart the server, and make the appropriate selection during the restart to enter BIOS setup. In the BIOS, check the machine type that is configured. If the machine type does not match the specific server, you must reinstall the system BIOS. See the server documentation to reinstall the BIOS and to set the correct machine type.. Restore the TSSC configuration from the backup. See the IBM TS3000 System Console (TSSC) Maintenance Information for instructions. What to do next Reload any applications specific to the products in the Attached Systems list, such as TS7650 or attached control units. Types of applications that must be reloaded include Storage Manager GUIs, ProtecTIER Manager GUI, and Information Centers for TS7650, for example. The actual applications depend upon the systems that are attached to the TSSC. See the IBM TS3000 System Console (TSSC) Maintenance Information for more information. Chapter 4. Setting up the TSSC for use with the TS7650G 05

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133 Chapter 5. Enabling ProtecTIER RAS functions ProtecTIER RAS was installed during manufacturing. However, it must be enabled for the TS7650G server to interact with the TSSC for Call Home, log collection, and system health monitoring. Before you begin TS7600 products depend on RAS to gather logs at the time of the failure and send a Call Home packet. When RAS is not enabled, the customer must call (800) IBM SERV (in North America, only) or visit to obtain hardware support. The TSSC is required for servicing the TS7650G. FC 74 and FC 75 provide connectivity to an existing TSSC. FC 73 provides the first TSSC. Attention: If the customer does not have a preexisting TSSC, determine whether they purchased a TSSC with the gateway. If the customer purchased a TSSC with the Gateway, you are required to install it and its related components, along with the other gateway hardware. Not installing, connecting, and configuring the TSSC (either purchased or preexisting) in accordance with this installation roadmap causes the ProtecTIER server configuration procedure later in this document to fail. The connection to a working TSSC is required for the ProtecTIER server. The TSSC is the service console and supports remote access and Call Home functions. ProtecTIER server gathers logs and sends them to the TSSC as part of a Call Home packet sent to RETAIN. In cases where external connection for the TSSC is not possible, the TSSC is the repository of the logs and is still a requirement. FC 73 is the TSSC feature code. FC 74 and FC 75 provide connectivity to an existing TSSC. Further disaster recovery information to assist the customer in restoration is available in the IBM ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, V3.3.6., GA3-09, on the IBM TS7650 with ProtecTIER Publications CD. Verify that the following prerequisites are met before you start RAS enablement:. The disk components are installed, configured, cabled, and powered-on.. The TSSC is installed, configured, cabled, and updated to code level 7.0.x or higher, as described in Chapter 4, Setting up the TSSC, on page A graphics-capable monitor and USB keyboard are available for use during the installation process. 4. The customer-provided information that is requested in Appendix A, Company information worksheet, on page The TSSC network IP addresses are determined and noted in the IP address worksheet. See Appendix B, IP address worksheet, on page 89. For more information, see IBM TS3000 System Console (TSSC) Maintenance Information provided on the IBM TS7650 with ProtecTIER Publications CD in thets7650g ship group. 6. If you are adding new TS7650G systems to an existing TSSC, verify the IP addresses of any systems that are already attached to the TSSC. By verifying the existing IP addresses, you can use alternative IP ranges for the new systems to avoid potential conflicts. Copyright IBM Corp. 0, 04 07

134 Configuring RAS Note: For example, if the TSSC Attached Systems List shows 3958 DD5 models, the starting address range of contains all of the addresses through Frames with a starting address range of use all of the addresses through , and so on (clustered servers use the same frame number). To ensure correct connection and communication with the TSSC, select an IP address for the TS7650G that does not fall within an IP address range that is already in use. 7. Verify that an existing TSSC meets the minimum hardware requirements. See the IBM TS3000 System Console (TSSC) Maintenance Information provided on the IBM TS7650 with ProtecTIER Publications CD in the TS7650G ship group. About this task The ProtecTIER RAS enablement procedure does the following tasks: v Sets up the TSSC network (7.3..xxx) for the servers and the IMM. v Collects machine properties for the machine type reported product data (MRPD) from the system, and requests system and customer information from the IBM service representative who is installing the system. You configure ProtecTIER RAS on the server or servers in both stand-alone and clustered TS7650G configurations by using commands from the ProtecTIER Configuration menu. Before you begin Note: Enabling and configuring RAS is an offline procedure; respond yes when prompted to stop VTFD services. The services normally restart automatically upon completion of RAS configuration, but this procedure includes steps to verify the restart and, if required, to restart the services manually. You can configure RAS either now or during the ProtecTIER installation. If you configure RAS during the ProtecTIER installation, the TSSC must be attached and configured. About this task During the installation, you are prompted to enter the system and customer contact information listed. You must have the information for each server in the cluster. Consider collecting the necessary information before you start the installation, so it is readily available when needed. This information can be found on the completed Company Information and IP address worksheets. See Appendix A, Company information worksheet, on page 85 and Appendix B, IP address worksheet, on page 89 for details about the information that you must enter. v Business company name v System location v Callback number v Voice phone number v Disk array machine type and model number v Disk array serial number v Customer number v Country code 08 TS7650G (3958 DD5): Gateway IR

135 v v Note: This number is the two-digit, IBM-assigned country code that is used to order software or to acquire software support. Do not confuse this number with the three-digit RETAIN country code. Simple Mail Transfer Protocol (SMTP) server IP address (optional) Customer address (optional) Procedure. Establish a connection to Server A. To do so: a. Attach a USB keyboard to any open USB port on the back of the server. b. Attach a graphics-capable monitor to the video port on the back of the server. Note: If you are unable to connect to the server with this procedure, try to use the server IMM and your service notebook or the TSSC. See Appendix C, Establishing a server connection through the IMM, on page 97 for instructions.. At the command prompt, log in to the ProtecTIER server (see on page 8 of Chapter 6, Configuring Server A, on page 5). Note: During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press Enter to proceed to the login prompt. Chapter 5. Enabling ProtecTIER RAS functions 09

136 3. Enable RAS on the server with the following method: a. At the command line, type menu and press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasddx ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure machine serial number for a replaced server 4) Configure RAS 5) Update Time, Date, Timezone & Timeserver(s) 6) Scan storage interconnections 7) File Systems Management (...) 8) Configure replication (...) 9) IP Network configuration (...) 0) Update Firmware ) Update the System s name ) Validate configuration 3) Single node - code upgrade (for Support Use Only) B) Back E) Exit >>> Your choice? 0 TS7650G (3958 DD5): Gateway IR

137 c. Type the numeral corresponding to Configure RAS and press Enter. Output similar to the following displays; values that are shown are for example purposes only. Follow the instructions and respond to prompts with information gathered on Appendix A, Company information worksheet, on page 85 and Appendix B, IP address worksheet, on page 89 to complete the configuration process. Tip: You can use the key combinations Shift+Page Up and Shift+Page Down to move through lists of items that do not fit entirely on the screen. Note: If you do not configure the SMTP server now, you are prompted again during ProtecTIER setup. See Chapter 6, Configuring Server A, on page 5. Begin Processing Procedure Stopping Cluster Services [ Done ] Configuring RAS Configuring RAS network [ Done ] Configuring IMM/RSA [ Done ] Please provide the following information: Customer SMTP server IP address (optional): Customer number: Input should be 7 alphanumeric: abcderf Country code: Input should be or 3 alphanumeric: av Business company name, e.g. IBM, (optional): Machine location, e.g. Server room, (optional): MODEM Phone number, (optional): Voice Phone number, (optional): Please check the following values: Customer SMTP server IP address: The first administrator -address: The second administrator -address: The third administrator -address: Customer number: abcderf Country code: av Business company name: Machine location: MODEM Phone number: Voice Phone number: Are you sure you want to submit these RAS values? (yes no quit) y Saving configuration [ Done ] RAS Configuration ended successfully End Processing Procedure Successfully Press <ENTER> to continue 4. When RAS configuration is complete on Server A, choose one of the following options: v If you are installing a stand-alone configuration, go to Verifying TSSC-attached systems on page 5. v If you are installing a clustered configuration, go to step Disconnect the USB keyboard and monitor from Server A and connect them to Server B. Note: If you are unable to connect to the server with this procedure, try to use the server IMM and your service notebook or the TSSC. See Appendix C, Establishing a server connection through the IMM, on page 97 for instructions. Chapter 5. Enabling ProtecTIER RAS functions

138 6. Repeat steps on page 09 and 3 on page 0 to configure RAS on Server B. 7. When RAS configuration is complete on both servers, go to Verifying TSSC-attached systems on page 5. Verifying the Ethernet connections for the clustered TS7650G TS7650G (3958 DD5): Gateway IR Before you verify RAS configuration, ensure that the Ethernet connections for the cluster are configured correctly. Procedure. Use kudzu to run this command and view the output to ensure that the Intel Ethernet cards and Broadcom Ethernet cards have the correct port assignments: v For VTL systems, the Intel Ethernet cards are assigned to ports eth0, eth, eth, and eth3. The Broadcom Ethernet cards are assigned to eth4 and eth5. v For Gb OpenStorage and FSI systems (that is, with FC 3456), the Intel Ethernet cards are assigned to the twelve ports from eth0 - eth. The Broadcom Ethernet cards are assigned to eth and eth3. v For 0 Gb OpenStorage and FSI systems (that is, with FC 3457), the Intel Ethernet cards are assigned to the four ports from eth0 - eth3. The Broadcom Ethernet cards are assigned to eth8 and eth9. v The output is similar to the following example: [root@chino ~]# kudzu -p -c network grep -A3 "device:" device: eth0 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:df:8a:95 -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:e8:7e:ef -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth4 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00::5e:c5:96:b4 -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:e8:7e:ee -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype:

139 -- device: eth driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:df:8a:97 -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth3 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:df:8a:96 -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth5 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:e8:7e:ef -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth6 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:e8:7e:ef -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth8 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:e8:7e:ef -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth7 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:e8:8:de -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth9 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:e8:7e:ef -- deviceid: 0bc Chapter 5. Enabling ProtecTIER RAS functions 3

140 subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth0 driver: e000e desc: "Intel Corporation 857EB Gigabit Ethernet Controller (Copper)" network.hwaddr: 00:5:7:e8:7e:ef -- deviceid: 0bc subvendorid: 8086 subdeviceid: bc pcitype: -- device: eth driver: bnx desc: "Broadcom Corporation NetXtreme II BCM5709 Gigabit Ethernet" network.hwaddr: 00::5e:c5:96:b4 -- deviceid: 639 subvendorid: 04 subdeviceid: 03b5 pcitype: -- device: eth3 driver: bnx desc: "Broadcom Corporation NetXtreme II BCM5709 Gigabit Ethernet" network.hwaddr: 00::5e:c5:96:b6 -- deviceid: 639 subvendorid: 04 subdeviceid: 03b5 pcitype: -- device: usb0 driver: cdc_ether desc: "IBM RNDIS/CDC ETHER" network.hwaddr: 0::5e:c5:b9:8b -- deviceid: 400 usbmfr: IBM usbprod: RNDIS/CDC ETHER ~] Note: The values for hwaddrs are specific to the Ethernet cards in each system.. Use ethtool to verify that a link is detected and operational on each port, as expected by the customer network configuration. Enter the following command for each port, replacing eth each time with the next port, for example, eth, then eth3, then eth4, until all ports are checked. Note: If some ports are not used in the customer environment, such as the replication ports, they might be reported as not operational or have no link that is detectable. This appearance is the expected result if the ports are not being used. ifconfig eth up # ethtool eth 3. Note the results of these procedures and pass them on to the trained ProtecTIER specialist/lbs representative for their use during ProtecTIER configuration. 4. Go to RAS verification on page 5. 4 TS7650G (3958 DD5): Gateway IR

141 RAS verification After RAS configuration, you must verify and validate RAS and test Call Home. Verifying TSSC-attached systems Procedure. If you are not already logged in to the TSSC do so now, with the user name service and the password service.. Right-click the TSSC blue desktop. The IBM TS3000 System Console menu displays. 3. Click System Console Actions > Console Configuration Utility. If prompted for a user name and password, enter service in both fields. The Console Configuration utility starts and the Console Configuration window opens. Chapter 5. Enabling ProtecTIER RAS functions 5

142 4. Click Attached Systems. The Attached Systems window appears with the newly installed systems on display. See Figure 63. Note: If the new system does not display in the Attached Systems list automatically, click Refresh. If it does not display, you can attempt to enter the IP address (7.3..xx) manually and click Add System. If the system does not display after these attempts, contact your next level of support. ts Figure 63. Attached Systems window 5. Leave the Attached Systems window open and go to Testing Call Home on page. 6 TS7650G (3958 DD5): Gateway IR

143 Calibrating the server battery Each server contains a battery that can be calibrated. Before you begin Calibrating the server battery for each new server installed into a system is desirable but not required. See Table 35. Table 35. Determining when to run the battery calibration procedure Scenario If you are... installing a new stand-alone TS7650 AP (appliance) in accordance with the IBM TS7650 ProtecTIER Deduplication Appliance Installation Roadmap Guide, V3.3.6., GA3-090 installing a new stand-alone TS7650G (gateway) in accordance with the IBM TS7650G ProtecTIER Deduplication Gateway Installation Roadmap Guide, V3.3.6., GA3-09 installing a new clustered TS7650 AP (appliance) in accordance with the IBM TS7650 ProtecTIER Deduplication Appliance Installation Roadmap Guide, V3.3.6., GA3-090 installing a new clustered TS7650G (gateway) in accordance with the IBM TS7650G ProtecTIER Deduplication Gateway Installation Roadmap Guide, V3.3.6., GA3-09 upgrading an existing stand-alone TS7650 AP (appliance) to a cluster in accordance with the IBM System Storage TS7650 ProtecTIER Deduplication Appliance Increasing Capacity and Changing to Clustered Configuration Upgrade Installation Instructions upgrading an existing stand-alone TS7650G (gateway) to a cluster in accordance with the IBM System Storage TS7600 with ProtecTIER Stand-alone TS7650G to Clustered TS7650G MES Installation Instructions for the Cluster Connection Kit, FC 3437 Perform this procedure on... Server A only Server A only Server A first and Server B second Server A first and Server B second Server B only Server B only Note: It can take up to 4 hours for a learn cycle to complete. About this task Calibrating the server battery is desirable, but not required, before turning the system over to the customer. Procedure Perform the following steps to calibrate the server battery.. Determine whether a learn cycle is active on the server by typing the following command at the server command line: /opt/megaraid/megacli/megacli64 -AdpBbuCmd -GetBbuStatus -aall and pressing Enter. Chapter 5. Enabling ProtecTIER RAS functions 7

144 Information similar to the following example displays. The bold item shows whether a learn cycle is active. BBU status for Adapter: 0 BatteryType: itbbu3 Voltage: 4090 mv Current: 0 ma Temperature: C BBU Firmware Status: Charging Status : Charging Voltage : OK Temperature : OK Learn Cycle Requested : Yes Learn Cycle Active :Yes Learn Cycle Status : OK Learn Cycle Timeout : No Ic Errors Detected : No Battery Pack Missing : No Battery Replacement required : No Remaining Capacity Low : No Periodic Learn Required : No Battery state: GasGuageStatus: Fully Discharged : No Fully Charged : No Discharging : Yes Initialized : Yes Remaining Time Alarm : No Remaining Capacity Alarm: No Discharge Terminated : No Over Temperature : No Charging Terminated : No Over Charged : No Relative State of Charge: 00 % Charger System State: 4968 Charger System Ctrl: 0 Charging current: 0 ma Absolute state of charge: 76 % Max Error: 5 % Exit Code: 0x00. Choose one of the following options: v If a learn cycle is not active on the server, you must initiate the battery calibration process. Proceed to step 3 on page 9. v If a learn cycle is active on the server, the battery calibration process is already running. Proceed to step 5 on page 9. 8 TS7650G (3958 DD5): Gateway IR

145 3. To start the battery calibration process, type the following at the server command line: and then press Enter. /opt/megaraid/megacli/megacli64 -AdpBbuCmd -BbuLearn -a0 and pressing Enter. The following message displays when the calibration is successful: ~]# /opt/megaraid/megacli/megacli64 -AdpBbuCmd -BbuLearn -a0 Adapter 0: BBU Learn Succeeded. Exit Code: 0x00 ~]# 4. If you did not receive the message in step 3 that calibration was successful, contact your next level of support. 5. Choose one of the following options: v v v If you just performed the preceding steps on server A in scenario or from Table 35 on page 7, continue to the next section of this installation procedure. If you just performed the preceding steps on server A in scenario 3 or 4 from Table 35 on page 7, repeat them for server B. If you just performed the preceding steps on server B in scenario 3, 4, 5, or 6 from Table 35 on page 7, continue to the next section of this installation procedure. Remote support through Call Home Remote support is available for the TS7650G through the Call Home capability on the TSSC. The Call Home feature reports failures detected by the ProtecTIER servers. Whenever a failure is detected, Call Home sends detailed error information to IBM (home). The IBM Service Representative can then prepare an action plan to handle the problem before traveling to the affected installation. The appliance or gateway might also periodically send support information (such as configuration, code versions, and error logs) to IBM. Doing so speeds-up problem determination and fault resolution. When enabled on the appliance and gateway, Call Home uses a connection on your Ethernet network to transmit hardware and software problem reports to IBM. Call Home is enabled and tested by IBM Service Representatives during initial system installation. Tip: To enable Call Home, go to the TSSC General Settings page. The Call Home option allows you to select either a Modem or Ethernet interface. Set the Call Home option to use the Ethernet interface for the most reliable error notification. When the Reliability, Availability, and Serviceability (RAS) software on the ProtecTIER server detects an error condition, Call Home sends detailed error information through the TSSC to IBM (home). If the error indicates a problem with a field replaceable unit (FRU), an IBM Service Representative can then prepare an action plan to handle the problem before traveling to your site. The TS7650G provides four Call Home capabilities: Problem Call Home, Heartbeat Call Home, Test Call Home, and User-Initiated Call Home; descriptions follow. RAS sends data files that may be helpful to IBM Support Center personnel for all four types of Call Home. These data files include error logs and configuration information, such as the Machine Reported Product Data (MRPD) log. Chapter 5. Enabling ProtecTIER RAS functions 9

146 Test Call Home The IBM Service Representative sends a Test Call Home signal after enabling the Call Home feature during initial installation. You can also send a Test Call Home to ensure that the setup is correct and that the appliance or gateway can successfully open a Problem Management Record (PMR) in the IBM Remote Technical Assistance Information Network (RETAIN). Problem Call Home When RAS detects a problem, RAS initiates a Call Home operation to create a PMR in RETAIN. The PMR is a single page of text data that enables the Support Center or the Service Representative to access an action plan and a list of applicable FRU components. Heartbeat Call Home To ensure proper ongoing Call Home functionality, the system sends a Heartbeat Call Home on a regularly-scheduled basis. The heartbeat interval is user-defined. User-Initiated Call Home You can manually initiate Call Home from the TSSC GUI to collect a product engineering (PE) package. Call Home through the TSSC The TSSC is a service tool that must be present in an IBM-supported TS7650G. You can either order a TSSC with your appliance or gateway, or use a TSSC already installed at your site. Attention: While it is possible to operate a TS7650G without a connected TSSC, note that IBM does not support this configuration. For the TS7650G, FC 7 provides a new TSSC, while FC 74 and FC 75 allow connection of an existing TSSC. For more information on these feature codes, see the IBM TS7650G ProtecTIER Deduplication Gateway Introduction and Planning Guide, V3.3, GA Table 36 on page presents the capabilities of remote support with a TSSC. 0 TS7650G (3958 DD5): Gateway IR

147 Table 36. Remote support capabilities Customer site Call Home events v Error initiated v v Heartbeat (regular interval) Test TSSC support capability v Error-initiated problem reporting for up to 43 subsystems v Staged, error-specific data gathering TSSC and remote support service tools v v v v v v v Subsystem and system console heartbeat reporting Wellness checking Log file storage (daily) Code image and documentation repository (from media and RETAIN Fix Distribution Library) Code image broadcast Call home event log review End-of-call completion report IBM support TSSC remote access v Authenticated, secure remote access v v Simultaneous call in and call home Data transmission (TCP/IP) supported IBM call home database v 4/7 access by IBM support staff v Error analysis and search capability Testing Call Home You must test Call Home from the ProtecTIER menu before you proceed to server configuration. About this task The TS7650G supports four types of Call Home activity: Error Initiated Call Home Triggered by failures on a TS7650G server Heartbeat/MRPD Call Home Regularly scheduled calls to report system status, aliveness, and configuration of the server Test Call Home Triggered from the RAS command-line interface (CLI) to test the path to the IBM Customer Configuration Profile File (CCPF) system. User Initiated Call Home Triggered from the TSSC graphical user interface (GUI) to collect a product engineering (PE) package Use the following procedure to test the system ability to successfully make a Call Home call: Important: Be sure to complete the Call Home test message process. Failure to verify that Call Home is working properly on the new system can result in failure Chapter 5. Enabling ProtecTIER RAS functions

148 TS7650G (3958 DD5): Gateway IR to send Call Home messages and possible performance issues.

149 Procedure. Log in to the ProtecTIER server and access the ProtecTIER service menu. See steps on page 8 through 3 on page 9 of Chapter 6, Configuring Server A, on page 5 for the login procedure ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice?. Type the numeral corresponding to Problem Alerting and press Enter. The Problem Alerting menu displays ProtecTIER Service Menu running on rasddx Problem Alerting (...) ) Enable/Disable Call Home ) Send a Test Call Home 3) Configure Call Home Heartbeat frequency 4) Send a Heartbeat Call Home 5) Enable/Disable Notification by 6) Test Notification 7) Activate Call Home Polling Function B) Back E) Exit >>> Your choice? 3. Type the numeral corresponding to Enable/Disable Call Home and press Enter. Note: If you receive a message that states that Call Home is already enabled, ignore the message and continue. 4. Type the numeral corresponding to Send a Test Call Home and press Enter. After a few seconds, you expect to receive the message: Test Call Home sent successfully You expect to see the test message in the TSSC Call Home queue as a pending transmission. 5. Right-click an empty area of the TSSC blue desktop. The IBM TS3000 System Console menu displays. 6. Select System Console Actions > Console Configuration Utility. The Console Configuration Utility window opens. Note: If prompted for a user name and password, enter service in both fields. 7. Click Call Home Queue. The Call Home Queue window opens. Chapter 5. Enabling ProtecTIER RAS functions 3

150 If the Call Home Queue is empty, the call might already be at the IBM Customer Configuration Profile File (CCPF) system. Important: Each TS7650G (3958 DD5) server must be under valid warranty or Maintenance Agreement (MA) coverage. If it is not, it is rejected and no record or Problem Management Report (PMR) is generated for the Call Home event. 8. Click Call Home Event Log in the Call Home Queue window. The IBM TS3000 System Console menu displays. 9. Click Browser Functions > Call Home Log. The Call Home Event Log displays. 0. Check the Call Home Event Log for a record that contains the serial number of the applicable server. v If the record is visible in the log, the test successfully completed. v If the record is not visible in the log, and service code 0 is registered for this system, and you are certain that the server has valid warranty or MA coverage, contact your next level of support. If service code 0 is not registered, then disregard this check.. Close any open browser windows. The portion of the TS7650G installation and configuration for which the SSR is responsible is now complete.. Turn the system over to the trained ProtecTIER specialist for LBS representative for installation and configuration of ProtecTIER and ProtecTIER Manager. 4 TS7650G (3958 DD5): Gateway IR

151 Chapter 6. Configuring Server A About this task Server A refers to either the only server in a stand-alone configuration or the first (bottom) server in a clustered configuration. In the following procedures, the system output might also use the term Node A to mean the same thing. Commands are case-sensitive. Use care to enter the characters exactly as shown. Note: If you are working with new servers (directly from the factory), the most current versions of Red Hat Linux and ProtecTIER software are preinstalled. If you are not working with new servers (direct from the factory), you must install Red Hat Linux version 5.6 and ProtecTIER code before you configure ProtecTIER. Attention: If you are working with a clustered configuration, you must do the following tasks before you configure Server B: v Configure Server A (this procedure) v Install ProtecTIER Manager (Chapter 7, Installing ProtecTIER Manager on workstations, on page 4) v Create a repository and file systems on Server A (Chapter 8, Creating repositories, on page 47) Attention: Before you start to configure server A, you must have a new or existing TSSC that is installed, connected, and configured as described earlier in this installation roadmap. Not installing, connecting, and configuring the TSSC (either purchased or preexisting) in accordance with this installation roadmap causes the ProtecTIER server configuration procedure to fail. Copyright IBM Corp. 0, 04 5

152 Procedure. Configuration failure can result from IP address conflicts in installations with multiple servers. To prevent configuration failure, disconnect cables from replication (VTL, OpenStorage, and FSI) and customer host network Ethernet (OpenStorage and FSI only) ports. Choose one of the following options, depending upon your installation. Option : VTL Remove replication cables from server ports that are labeled 9 and 0 in Figure 64. Customer network ProtecTIER Server A P E E SM 9 Replication 0 V S 9 Replication P U U U3 U4 ts764 Figure 64. Customer and replication Ethernet connections for stand-alone VTL configuration 6 TS7650G (3958 DD5): Gateway IR

153 Option : Gb OpenStorage or FSI (FC 3456) a. Remove replication cables from server ports that are labeled 5 and 6 in Figure 65. Customer network ProtecTIER Server A P E E SM 5 Replication 6 Replication V S 9 P U U U3 U4 ts7638 Figure 65. Customer and replication Ethernet connections for stand-alone Gb OpenStorage and FSI configuration, Feature Code 3456 b. Remove customer host network Ethernet connections that are labeled - 8 in Figure 66. Not all of these connections might exist, depending upon the customer. 4 ProtecTIER Server A P P E E SM V S 9 U U U3 U4 ts7643 Figure 66. Customer and replication Ethernet connections for stand-alone Gb OpenStorage and FSI configuration, Feature Code 3456 Remove cables. Chapter 6. Configuring Server A 7

154 Option 3: 0 Gb OpenStorage or FSI (FC 3457) a. Remove replication cables from server ports that are labeled 5 and 6 in Figure 67. Customer network ProtecTIER Server A P P Replication 8 E E SM 6 V S 9 Replication U U U3 U4 ts763 Figure 67. Customer and replication Ethernet connections for stand-alone OpenStorage and FSI configuration, Feature Code 3457 b. Remove customer host network Ethernet connections that are labeled 3-6 in Figure 68. Not all of these connections might exist, depending upon the customer. 3 5 ProtecTIER Server A 4 3 P P E E SM V S 9 U U U3 U4 ts764 Figure 68. Customer and replication Ethernet connections for stand-alone 0 Gb OpenStorage and FSI configuration, Feature Code Log in to Server A. a. Connect the USB keyboard and monitor to Server A. b. Verify that Server A is powered up and the startup cycle is complete. Note: The startup cycle is complete when the system returns to a command prompt, or the message RUNNING is displayed on the monitor. Press Enter to get to the login prompt. c. If this is a clustered configuration, verify that Server B (the top server) is powered off. d. At the login prompt, type: ptadmin and press Enter. e. At the password prompt, type: ptadmin and press Enter. 8 TS7650G (3958 DD5): Gateway IR

155 3. At the command line, type menu and press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? 4. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasddx ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure machine serial number for a replaced server 4) Configure RAS 5) Update Time, Date, Timezone & Timeserver(s) 6) Scan storage interconnections 7) File Systems Management (...) 8) Configure replication (...) 9) IP Network configuration (...) 0) Update Firmware ) Update the System s name ) Validate configuration 3) Single node - code upgrade (for Support Use Only) B) Back E) Exit >>> Your choice? 5. Type the numeral corresponding to Configure ProtecTIER node and press Enter. Chapter 6. Configuring Server A 9

156 6. The system checks your hardware and presents one of two selection menus. Example (VTL). VTL VTL is the only option Example (OpenStorage or FSI). OST_0G. FSI_0G CAUTION: FSI is not supported in clustered gateways in release 3.3. However, both FSI and OpenStorage are listed as choices on the installation menu. For clustered gateways, the only supported options are VTL or OpenStorage; do not choose FSI. If you are installing a clustered gateway, whichever option you choose for Server A now, you must choose the same option for server B later in this document. 7. Type the numeral corresponding to your choice and press Enter. A confirmation prompt like the following example displays. About to execute: Operation: install Model: TS7650G Application: OST_0G Continue? (yes no) 8. Type yes to confirm your selection and press Enter. The system automatically starts the configuration process, with output similar to the following example. Note: These examples are for an OpenStorage configuration with FC 3457 (dual-port 0 Gb Ethernet adapters). Stopping services, please wait Stopping Cluster Services [ Done ] Services stopped Checking Fence Device [ Done ] Checking BOM [ Done ] Checking for existing nodes [ Done ] Checking Application Interfaces [ Done ] Checking repository [ Done ] Checking installed applications [ Done ] Checking local raid [ Done ] Checking conditions done 30 TS7650G (3958 DD5): Gateway IR

157 9. The installation process prompts you to enter IP addresses for primary and secondary NTP servers and information for external application interfaces, as shown in the following example output. When prompted for the IP addresses of the NTP primary and secondary servers, choose one of the following options: v v If you do not want to use NTP servers, press Enter when prompted without entering IP addresses. If you want to use NTP servers, enter the IP address for the primary and secondary NTP servers when prompted and press Enter after each. Note: NTP servers are required for use in FSI installations in which Active Directory is used when you set up file system authentication through the ProtecTIER Manager user interface. You can enter the IP addresses for the NTP servers now or later, but they must be entered before you set up file system authentication. The following paragraphs deal with the external application interface IP addresses to be entered. ProtecTIER exposes virtual interfaces to the host, such as a media server with the plug-in installed. In version , the physical Ethernet ports are assigned to one virtual application interface. Currently, the physical ports are assigned to virtual interface ost or fsi, depending on the server configuration. This assignment option is used to group several physical interfaces into a single virtual interface, and create a bond configuration of several physical interfaces. Each virtual interface used must be configured with a corresponding IP address. Attention: Each configured IP address on the same server needs to be on a different subnet, and each subnet needs to be on a different VLAN. If separate subnets and VLAN s are not used, in certain environments and networks, network packets can move to other subnets, which can harm network performance and potentially reduce the network's quality of service. In addition, each virtual interface containing more than one physical interface (configured as a bond) needs to be configured with a load balancing method. For a server with 0 Gb interfaces, where bonding is implemented, the recommended load balancing method is Link Aggregation Control Protocol (LACP) with L3L4. For more information about bonding, the different load balancing methods, and whether to configure bonds at all, refer to the Best Practices Guide for IBM TS7600 ProtecTIER Deduplication Solutions, v3.3, GA3-094 or the IBM ProtecTIER Implementation and Best Practices, IBM Redbooks publication SG Please provide the following information: NTP server timeserver, IP Address (optional): NTP server secondary_timeserver, IP Address (optional): ApplicationInterface external, IP Address [ ]: ApplicationInterface external, Netmask [ ]: ApplicationInterface external, Default Gateway [ ]: ApplicationInterface external, Hostname [node]: popeye Chapter 6. Configuring Server A 3

158 0. When prompted to confirm your choices as shown in the following example, verify that they are correct, type y and press Enter. Please check the following values: NTP server timeserver, IP Address: NTP server secondary_timeserver, IP Address: ApplicationInterface external, IP Address: ApplicationInterface external, Netmask: ApplicationInterface external, Default Gateway: ApplicationInterface external, Hostname: popeye Are you sure you want to submit these values? (yes no quit) y If you did not configure RAS in Configuring RAS on page 08, you are prompted to configure the SMTP server as shown in the following example. If you configured the SMTP server earlier during RAS configuration, this output does not appear. If you did not configure the SMTP server earlier and want to do so now, use the information on the completed Company Information and IP address worksheets. See Appendix A, Company information worksheet, on page 85 and Appendix B, IP address worksheet, on page 89 for details about the information that you must enter. Please provide the following information: Customer SMTP server IP address (optional): Customer number: Input should be 7 alphanumeric: abcderf Country code: Input should be or 3 alphanumeric: av Business company name, e.g. IBM, (optional): Machine location, e.g. Server room, (optional): MODEM Phone number, (optional): Voice Phone number, (optional): Please check the following values: Customer SMTP server IP address: The first administrator -address: The second administrator -address: The third administrator -address: Customer number: abcderf Country code: av Business company name: Machine location: MODEM Phone number: Voice Phone number: Are you sure you want to submit these RAS values? (yes no quit). The configuration process continues, with output similar to the following example. 3 TS7650G (3958 DD5): Gateway IR

159 Configuring network [ Done ] Restarting Network Service [ Done ] Configuring Application Interfaces [ Done ] Stopping cluster [ Done ] Configuring cluster [ Done ] Starting cluster [ Done ] Installing NTP [ Done ] Set interfaces addresses [ Done ] Starting VTFD [ Done ] Starting RAS [ Done ] Collecting RAS Persistent configuration [ Done ] Running RAS Eth Agent [ Done ] validation will start in 0 seconds Testing customer network connectivity [ Done ] Testing connectivity to the Default Gateway [ Done ] Getting number of nodes [ Done ] This is a node cluster, will not test fencing validation ended install ended successfully End Processing Procedure Successfully Press <ENTER> to continue Defining the date and time. Press the Enter key to return to the ProtecTIER Configuration menu. 3. Go to Defining the date and time. In a clustered configuration, if both servers are running, run these procedures from only one of the servers. The change takes effect on both nodes. About this task Choose one of the following sequences of procedures: v If you are not using an NTP server, do the procedures in the following sections in order.. Setting the timezone on page 34. Setting the date and time on page 40 v If you are using an NTP server and configured it in 9 on page 3, do the procedure in Setting the timezone on page 34 only. v If you are using an NTP server and did not configure it in 9 on page 3, do the procedures in the following sections in order.. Setting the timezone on page 34. Defining NTP servers on page 37 Note: An NTP server must be defined if Active Directory is used in an FSI installation when file system authentication is set up through the ProtecTIER Manager user interface. This procedure provides a convenient point at which to do so, though it can be done at any point before you set up file system authentication. Chapter 6. Configuring Server A 33

160 Setting the timezone About this task Important: With Version and later, you must apply each change you make to the timezone, date and time, and time server individually before proceeding to the next task. Procedure. At the command line, type: menu and press Enter. The ProtecTIER Service menu appears: ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice?. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasddx ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure machine serial number for a replaced server 4) Configure RAS 5) Update Time, Date, Timezone & Timeserver(s) 6) Scan storage interconnections 7) File Systems Management (...) 8) Configure replication (...) 9) IP Network configuration (...) 0) Update Firmware ) Update the System s name ) Validate configuration 3) Single node - code upgrade (for Support Use Only) B) Back E) Exit >>> Your choice? 34 TS7650G (3958 DD5): Gateway IR

161 3. Type the numeral corresponding to Update Time, Date, Timezone & Timeserver(s) and press Enter. The system displays the Date, Time, Timezone & Timeserver(s) configuration menu: Date, Time, Timezone & Timeserver(s) configuration ==================================================. Set date & time. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit q. Exit without committing changes Please Choose: 4. To synchronize the local timezone, type the numeral corresponding to Set Timezone and press Enter. The system displays the following prompt: Please Choose: Enter a letter country code (or type m to enter the timezone manually): Chapter 6. Configuring Server A 35

162 5. If you know the two-letter country code for the timezone, type it and press Enter, or type m to enter the full name of the timezone. The system displays all of the timezones within the country you chose. For example, if you typed US, the system displays the Time zones under US menu. Time zones under US: ====================. America/New_York. America/Detroit 3. America/Kentucky/Louisville 4. America/Kentucky/Monticello 5. America/Indiana/Indianapolis 6. America/Indiana/Vincennes 7. America/Indiana/Knox 8. America/Indiana/Winamac 9. America/Indiana/Marengo 0. America/Indiana/Vevay. America/Chicago. America/Indiana/Tell_City 3. America/Indiana/Petersburg 4. America/Menominee 5. America/North_Dakota/Center 6. America/North_Dakota/New_Salem 7. America/Denver 8. America/Boise 9. America/Shiprock 0. America/Phoenix. America/Los_Angeles. America/Anchorage 3. America/Juneau 4. America/Yakutat 5. America/Nome 6. America/Adak 7. Pacific/Honolulu Please choose a timezone: Note: If you typed m to enter the full name of the timezone, enter the name of the timezone (for example Italy) at the prompt. The following message is displayed: Enter the time zone (case sensitive): Refer to Appendix D, Worldwide time zone codes, on page 03 for a list of timezone codes for countries other than the United States. 36 TS7650G (3958 DD5): Gateway IR

163 6. Type the numeral corresponding to the timezone you want to synchronize (from the Appendix D, Worldwide time zone codes, on page 03) under the country code entered. The system displays the Date, Time, Timezone & Timeserver(s) configuration menu. Note: If you typed in new information, an asterisk (*) is visible at the end of the c. Commit changes and exit option to show that there are modifications to be saved. Date, Time, Timezone & Timeserver(s) configuration ==================================================. Set date & time. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit * q. Exit without commiting changes Please Choose: 7. Type the numeral corresponding to Commit changes and exit * and press Enter to save the changes and exit. A list of the configuration changes is displayed for review, and the system prompts for your confirmation of the changes. 8. Type y and press Enter to apply the new time zone setting. 9. Perform one of the following choices. v If you are not using an NTP server, go to Setting the date and time on page 40. v If you are using an NTP server and already configured it in 9 on page 3, do the following steps: a. Replace any cables that you removed in step on page 6. b. Go to Chapter 7, Installing ProtecTIER Manager on workstations, on page 4. v If you are using an NTP server and it is not yet configured, go to Defining NTP servers. Defining NTP servers About this task This procedure applies only if you have NTP servers. Note: An NTP server must be defined if Active Directory is used in an FSI installation when file system authentication is set up through the ProtecTIER Manager user interface. This procedure provides a convenient point at which to do so, though it can be done at any point before you set up file system authentication. Note: If you already entered the IP address of the NTP server during node configuration (step 9 on page 3), you can skip the following procedure and go to Setting the date and time on page 40. Important: With Version and later, you must apply each change you make to the timezone, date and time, and time server individually before proceeding to the next task. Chapter 6. Configuring Server A 37

164 Procedure. From the prompt on the Date, Time, Timezone & Timeserver(s) configuration menu, type the numeral that corresponds to the Set Timeserver(s) option and press Enter to add a time server to the system. The system displays the following prompt: Please specify the timeserver s IP Address:. Enter the IP address of the NTP server. (For example, type and press Enter.) The system displays the following prompt: Would you like to set a secondary timeserver? (yes no) 3. Type y and press Enter to set a secondary NTP server. The system displays the following prompt: Please specify the secondary timeserver s IP Address: 4. Enter the IP address of the secondary NTP server. For example, type and press Enter. The system displays the Date, Time, Timezone & Timeserver(s) configuration menu. 5. Type the character corresponding to Commit changes and exit * and press Enter. A list of the configuration changes is displayed for review, and the system prompts for your confirmation of the changes. 6. Type y to save and apply the changes. The system displays the following prompt: Note: the cluster & VTFD services on all nodes must be stopped in order to continue. Do you wish to continue? (yes no) 38 TS7650G (3958 DD5): Gateway IR

165 7. Type y to stop and restart the cluster and VTFD services on all the nodes. Stopping Cluster Services [ Done ] Stopping NTPD [ Done ] Setting Time Zone [ Done ] Setting Timeserver [ Done ] Setting Date & Time [ Done ] Starting NTPD [ Done ] Starting cluster [ Done ] Cluster Started 8. Replace any cables that you removed in step on page Go to Chapter 7, Installing ProtecTIER Manager on workstations, on page 4. Chapter 6. Configuring Server A 39

166 Setting the date and time About this task Important: With Version and later, you must apply each change you make to the timezone, date and time, and time server individually before proceeding to the next task. Procedure. From the prompt on the Date, Time, Timezone & Timeserver(s) configuration menu, type the numeral that corresponds to the Set date & time option and press Enter. The system displays the following prompt: Please Choose: Please specify the date in DD/MM/YYYY format [09//009]:. Type the date in the specified format and press Enter. The system now prompts you to specify the time: Please specify the date in DD/MM/YYYY format [07/03/0]: DD/MM/YYYY Please specify the time in HH:MM:SS format [:56:6]: 3. Type the time in the specified format and press Enter. The system returns to the Date, Time, Timezone & Timeserver(s) configuration menu: Date, Time, Timezone & Timeserver(s) configuration ==================================================. Set date & time. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit * q. Exit without committing changes Please Choose: 4. Type the character corresponding to Commit changes and exit * and press Enter. A list of the configuration changes is displayed for review, and the system prompts for your confirmation of the changes. 5. Replace any cables that you removed in step on page 6. Configuration of Server A is complete. If you are installing a clustered configuration, you must now install ProtecTIER Manager and create a repository on Server A before you configure Server B. 6. Go to Chapter 7, Installing ProtecTIER Manager on workstations, on page TS7650G (3958 DD5): Gateway IR

167 Chapter 7. Installing ProtecTIER Manager on workstations Prerequisites for the ProtecTIER Manager workstation The ProtecTIER Manager workstation must meet the prerequisites to install and effectively run ProtecTIER Manager: v One of the following operating systems must be installed. See the IBM TS7650 ProtecTIER Software Upgrade Guide, V3.3.6., SC for further information.) Windows 3 or 64 bit (XP Professional, 003, Windows 7) Linux Red Hat 3 or 64 bit v At least. GB of available disk space v At least 56 MB of RAM v The workstation can access the ProtecTIER service nodes IP addresses (ports 350 and 3503 are open on the firewall). Display requirements for viewing the ProtecTIER Manager: v Optimum resolution: pixels v Minimum supported resolution: pixels v 4-bit color or higher Note: If you plan to run ProtecTIER Manager on a UNIX system, configure your graphics card and X Window System. This configuration is done either manually or with the Xconfigurator utility. For instructions, see the appropriate Linux documentation. Installing ProtecTIER Manager on a Windows workstation Procedure. Set the resolution of the workstation to 80 04, which is the optimal resolution for viewing the ProtecTIER Manager GUI.. Insert the CD that contains the ProtecTIER Manager software into the CD drive of the designated ProtecTIER Manager workstation. If the ProtecTIER Manager installation function starts and starts the installation, go to step 3. If the ProtecTIER Manager installation function does not start automatically, manually start and run the function: a. On the Windows task bar, click Start > Run. The Run window opens. b. In the Open field, type <the letter of the CD drive of the server> followed by : and click Ok. The contents of the CD display. c. From the list of files, locate the ProtecTIER Manager for Windows installation file install.exe and double-click the file to start the installation. 3. Read the contents of the Introduction window, and click Next. Two License Agreement windows open sequentially. Copyright IBM Corp. 0, 04 4

168 4. Read and accept the terms of each license agreement, and click Next. The Choose Install Folder window opens (Figure 69). ts7604 Figure 69. Choose Install Folder window 4 TS7650G (3958 DD5): Gateway IR

169 5. Specify the folder where the ProtecTIER Manager program files are to be installed, and click Next. The Choose Shortcut Folder window opens (Figure 70). ts7603 Figure 70. Choose Shortcut Folder window Chapter 7. Installing ProtecTIER Manager on workstations 43

170 6. Select the location where the program icons are to be created. Option In a new Program Group In an existing Program Group Description Creates a program group in the Program list of the Start menu. Creates a program group in the Program list of the Start menu. In the Start Menu On the Desktop In the Quick Launch Bar Other Don't create icons Create Icons for All Users Opens a field into which you can enter a path location for the shortcut, or to browse for a location by clicking Choose. No shortcuts are created. When appropriate, select this check box to create a shortcut in the defined location for all user accounts on the workstation. 7. Click Next. The Pre-Installation Summary window opens. 8. Review the Pre-Installation Summary window and then click Install to start the installation. The Installing ProtecTIER Manager window opens. When the installation is complete and ProtecTIER Manager is successfully installed, the Install Complete window opens. 9. Click Done. The ProtecTIER Manager Installation wizard closes and the installation process is complete. Installing ProtecTIER Manager on a Linux workstation Before you begin The installation procedure assumes that the workstation on which ProtecTIER Manager is being installed has a Linux GUI. A GUI is required for ProtecTIER Manager operation on Linux. Procedure. Insert the CD that contains the ProtecTIER Manager Enterprise Edition software into the CD drive of the designated ProtecTIER Manager workstation.. Run the ProtecTIER Manager installer: a. On the Linux desktop, double-click the CD icon. Double-click the installation folder for the version of Linux you have (Linux for version 64 or Linux3 for version 3). b. From the installation folder, select the InstallLinuxXX.bin file (where XX is either 64 or 3) and drag the file onto the desktop. c. Close any open windows. d. Right-click any open area of the desktop. From the menu that opens, click Open Terminal. The Terminal window opens. e. Change to the Desktop directory. At the command prompt, type cd Desktop and press Enter. (The command is case-sensitive. Type the word "Desktop" with an uppercase "D".) f. From the desktop directory, run the ProtecTIER Manager installer. Type: 44 TS7650G (3958 DD5): Gateway IR

171 ./InstallLinuxXX.bin and press Enter. If the message: Permission Denied appears, type: chmod +x InstallLinuxXX.bin and press Enter (where "XX" is XX is 64 or 3)../InstallLinuxXX.bin and press Enter (where "XX" is XX is 64 or 3). 3. At the ProtecTIER Manager wizard Introduction window, click Next. Two separate Software License Agreement screens appear. 4. Read the terms for each license agreement, indicate your acceptance, and then click Next. The Choose Install Folder window appearss. 5. Specify the location to install the ProtecTIER Manager program files: v Enter the path to the location where the ProtecTIER Manager program files are to be installed. Click Choose to browse for a location, or Click Restore Default Folder to revert to the default installation path. 6. Click Next. 7. Select the location where the program links are to be created: Option In your Home folder Other Don't create links Description Creates the links in the directory where the user files are typically stored. For example, /home/bill. Creates the links in the default location (/opt/ibm/ptmanager). To specify a different location, click Choose and select a directory. No links are created. 8. Click Next. The Pre-Installation Summary window displays. 9. Click Install. The Installing ProtecTIER Manager window displays and ProtecTIER Manager is installed. When the installation finishes, the Install Complete window displays. 0. Click Done to close the ProtecTIER Manager wizard, and return to the command prompt.. Close the window by typing Exit and pressing Enter. Installing ProtecTIER Manager on the TSSC Installing ProtecTIER Manager on the TSSC takes place from the TSSC blue desktop. About this task Use this procedure to install ProtecTIER Manager on the TSSC. The ProtecTIER Manager installation wizard and the ProtecTIER Manager application are fully compatible with the JAWS screen-reader software. ProtecTIER Manager also allows you to change other accessibility settings, such as the contrast resolution mode and color palette. Instructions for installing JAWS and the Java-based accessibility tools, and for setting the contrast resolution mode and color palette are available in Accessibility for publications and ProtecTIER Manager on page 7. Chapter 7. Installing ProtecTIER Manager on workstations 45

172 Procedure To install ProtecTIER Manager on the TSSC:. If the TSSC is not already powered on, power on the TSSC.. If prompted for login information, enter the user name service and the password service. The TSSC blue desktop displays. 3. Right-click the TSSC blue desktop. The IBM TS3000 System Console menu opens. 4. Click Browser Functions > ProtecTIER Manager Functions > Install GUI. The TSSC CD-ROM drive opens. 5. Insert the IBM ProtecTIER Manager V DVD. You see the following message: Installation may last a few moments. Please be patient. 6. When the ProtecTIER Manager installation wizard starts, follow the on-screen instructions to complete the installation. For detailed information about using the ProtecTIER Manager installation wizard, see the procedure in Installing ProtecTIER Manager on a Windows workstation on page 4. When the installation is complete and ProtecTIER Manager is successfully installed, the Install Complete window opens. 7. Click Done. The ProtecTIER Manager installation wizard closes and the TSSC CD-ROM drive opens. 8. Remove the IBM ProtecTIER Manager V DVD. Results ProtecTIER Manager is now installed on the TSSC. 46 TS7650G (3958 DD5): Gateway IR

173 Chapter 8. Creating repositories Planning the repository Procedure Each ProtecTIER installation has one repository on which data is stored. In clustered installations, a repository for common use is a prerequisite for adding a second cluster member. Use the ProtecTIER Manager software for repository management tasks: v Planning the repository (see Planning the repository ) v Creating file systems (see Creating file systems on page 49) v Creating the repository (see Creating the repository on page 5) For the procedures for common tasks within ProtecTIER Manager, see Appendix F, ProtecTIER Manager common tasks, on page 7.. On the ProtecTIER Manager workstation, start ProtecTIER Manager.. Click Repository > Create repository planning. The Create repository planning wizard opens. See Figure 7. ts76346 Figure 7. "Create repository planning" wizard 3. In the Backup interface area, click the radio button for your installation: v Virtual Tape Library (VT) v OpenStorage (OST) v File System (FSI) (stand-alone installations only) Copyright IBM Corp. 0, 04 47

174 4. In the Repository size field, enter the value in terabytes of the size of the repository that you want to create. Note: The maximum repository physical size is one petabyte ( PB). 5. In the Estimated factoring ratio field, enter the value that was estimated for the customer environment. The estimate is based on the data change rate, backup policies, and retention period. 6. In the System peak throughput field, enter the rate of system peak throughput in megabytes per second that the metadata file systems can support. 7. From the MD Raid configuration list, select the RAID configuration of the logical volumes on which the repository metadata file systems are to be created. For example, select FC-0K 4+4 for a configuration of RAID with Fibre Channel 0 K RPM (revolutions per minute) disks. 8. In the Disk size field, enter the value in gigabytes of the size of the physical disk of the server where you want to create the repository. 9. Click Ok. The Repository metadata storage requirements window displays a list of file system arrangement options. See Figure 7. ts76034 Figure 7. "Repository metadata storage requirements" window 0. To print the information in the Repository metadata storage requirements window, or to save the information as a.csv file, click Options.. Click Ok. The Repository metadata storage requirements window closes. Choose the metadata file system arrangement that most closely matches the arrangement of your disk array. Base your choice on the information that is shown in the Repository metadata storage requirements window. 48 TS7650G (3958 DD5): Gateway IR

175 Creating file systems About this task You need to create file systems during initial installation. Creating file systems through the File Systems Management menu About this task You can create file systems for the repository through the ProtecTIER File Systems Management menu. When you select an option, an interactive dialog starts. Select components and values and confirm your final choices through the dialog. Procedure. Log in to Server A. See steps on page 8 through 3 on page 9 of Chapter 6, Configuring Server A, on page 5 for the login procedure.. At the command line, type menu and then press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? 3. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasddx ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure machine serial number for a replaced server 4) Configure RAS 5) Update Time, Date, Timezone & Timeserver(s) 6) Scan storage interconnections 7) File Systems Management (...) 8) Configure replication (...) 9) IP Network configuration (...) 0) Update Firmware ) Update the System s name ) Validate configuration 3) Single node - code upgrade (for Support Use Only) B) Back E) Exit >>> Your choice? Chapter 8. Creating repositories 49

176 4. Type the numeral corresponding to File Systems Management and press Enter. The File Systems Management menu displays ProtecTIER Service Menu running on rasddx ProtecTIER Configuration (...) File Systems Management (...) ) Configure file systems on all available devices ) Create file system(s) on a single unused device 3) Extend a file system with a new unused device 4) Update /etc/fstab 5) Display configured devices 6) Display unused devices 7) Display GFS repository file systems 8) Display unused GFS file systems 9) Increase capacity completion (applicable for a second cluster node) B) Back E) Exit >>> Your choice? 5. Create the file systems for the repository by typing the numeral corresponding to Configure file systems on all available devices and pressing Enter. You must confirm your choice to continue. An example follows. Device: Size: Status mpath M Unused mpath M Unused mpath M Unused mpath M Unused Please confirm:? (yes no) 50 TS7650G (3958 DD5): Gateway IR

177 Creating the repository After the necessary file systems are created, use the information that was generated during the repository planning process to create the repository. About this task A repository can be created only on a one-node cluster (creating a repository is a prerequisite for adding a second node to a cluster). You must create the repository on Server A before Server B is added to a cluster. Procedure. On the ProtecTIER Manager workstation, if it is not already running, start ProtecTIER Manager.. In the Nodes panel, select the node on which to create the repository. 3. Click Create new repository. The Create repository wizard starts the data collection process. When data collection is complete, the Welcome window opens. 4. Read the information that is presented in the Welcome window, then click Next. The Create Repository Name window opens. See Figure 73. ts7607 Figure 73. Create Repository Name window 5. In the Create Repository Name window, provide the following information: a. In the System name field, enter the name of the server on which the repository is being created. b. In the Repository name field, enter the name of the repository that you are creating. Chapter 8. Creating repositories 5

178 6. Click Next. The Repository size window opens. See Figure 74. ts7609 Figure 74. "Repository size" window 7. In the Repository size window, provide the following information: a. In the Repository size (TB) field, enter the repository size (in terabytes) that you determined with the Create repository wizard. b. In the Estimated factoring ratio field, enter the estimated factoring ratio value that was determined with the assistance of support personnel. c. In the System peak throughput (MB/Sec) field, enter the rate of system peak throughput that the metadata file systems can support. d. From the MD Raid configuration list, select the RAID configuration of the logical volumes on which the repository metadata file systems are to be created. For example, select FC-0K 4+4 for a configuration of RAID with Fibre Channel 0K RPM disks. e. From the Disk Size (GB) list, select the disk size that is used in the RAID array for metadata. If an exact match is not available, select the closest smaller value. 5 TS7650G (3958 DD5): Gateway IR

179 8. Click Next. The Storage window opens. See Figure 75. ts76030 Figure 75. Storage window In the Storage window, the Allocated meta data size field displays the amount of disk space in gigabytes that is allocated for metadata. The Allocated user data size field displays the amount of disk space in gigabytes allocated for user data. This allocation is based on the estimated factoring ratio and the set of existing file systems. Chapter 8. Creating repositories 53

180 9. Click Next. The Repository resources window opens. See Figure 76. ts7608 Figure 76. "Repository resources" window 0. Verify that the correct file systems are selected for metadata and user data. Consult the metadata file system sizes that are indicated in the repository planning process. Note: By default, the ProtecTIER system generally selects the smallest available file systems for use as metadata file systems. The remaining file systems are available for user data. Storage space for user data cannot exceed the repository size that is defined in the Repository Size window.. If the file systems that are selected by ProtecTIER for metadata and user data do not match the file systems that were created for those purposes, change the assignment. To do so: a. In the Repository resources window, from the Available file systems list, select File Systems. b. Click the left and right arrows to move file systems to and from the MD file systems (metadata) and UD file systems (user data) lists.. When the assignments are correct, click Ok. The Report window opens. 3. Review the summary report information and then click Finish. The Create repository wizard closes and the ProtecTIER system temporarily goes offline to create the repository. This process might take several hours to complete, depending upon the size of the repository. 4. Click Next and then click Finish. 5. Choose one of the following options: v v If you are installing a stand-alone installation, go to Chapter, Applying fixes to update the ProtecTIER software for version and higher, on page 75. If you are installing a clustered installation, go to Chapter 9, Configuring Server B, on page TS7650G (3958 DD5): Gateway IR

181 Chapter 9. Configuring Server B Before you begin Note: If you are working with new servers (directly from the factory), the most current versions of Red Hat Linux and ProtecTIER software are preinstalled. If you are not working with new servers (direct from the factory), you must install Red Hat Linux version 5.6 and ProtecTIER code before you configure ProtecTIER on Server B. Attention: If you are working with a clustered configuration, before you configure Server B, you must first: v Configure Server A (Chapter 6, Configuring Server A, on page 5) v Install ProtecTIER Manager (Chapter 7, Installing ProtecTIER Manager on workstations, on page 4) v Create a repository and file systems on Server A (Chapter 8, Creating repositories, on page 47) About this task Copyright IBM Corp. 0, 04 55

182 Procedure. IP address conflicts in installations with multiple servers can cause configuration failure. To prevent IP address conflicts, disconnect any cables from replication (VTL and OpenStorage) and customer host network Ethernet (OpenStorage only) ports. Choose one of the following options, depending upon your installation. Option : VTL Remove replication cables from Server B ports that are labeled 6 and 7 in Figure 77. Ethernet switch P Ethernet switch P ProtecTIER Server B 8 P 3 4 E Replication E SM V 6 7 Replication S 9 P U U U3 U4 Customer Network Customer Network ProtecTIER Server A 4 P P 3 4 E E SM V S U U Replication Replication U3 U4 WTI network power switch P P A A A3 A4 B B B3 B4 E ts763 Figure 77. Server B replication ports for VTL configuration 56 TS7650G (3958 DD5): Gateway IR

183 Option : Gb OpenStorage (FC 3456) a. Remove replication cables from Server B ports that are labeled 7 and 8 in Figure 78. Ethernet switch P Ethernet switch P ProtecTIER Server B P E E Replication SM V 6 Replication S P U U U3 U4 9 Customer Network Customer Network ProtecTIER Server A P P E E SM V S U U 9 U3 U4 WTI network power switch 5 Replication 6 Replication P P A A A3 A4 B B B3 B4 E ts7637 Figure 78. Server B replication ports for OpenStorage configuration, FC 3456 Chapter 9. Configuring Server B 57

184 b. Remove customer host network Ethernet cables from Server B ports that are labeled 7 -, 5, and 6 in Figure 79. Not all of these connections might exist, depending upon the customer. 0 7 ProtecTIER Server B P P E E SM V S 9 U U U3 U ProtecTIER Server A P P E E SM V S 9 U U U3 U4 ts7645 Figure 79. Server B customer host network Ethernet ports for Gb OpenStorage configuration, FC TS7650G (3958 DD5): Gateway IR

185 Option 3: 0 Gb OpenStorage (FC 3457) a. Remove replication cables from Server B ports that are labeled 7 and 8 in Figure 80. Ethernet switch P Ethernet switch P ProtecTIER Server B ProtecTIER Server A 8 8 Replication P E E SM V S 8 6 Replication 9 P U U U3 U4 Customer Network Customer Network 4 P P 3 4 E E SM V S U U Replication Replication U3 U4 WTI network power switch P P A A A3 A4 B B B3 B4 E ts7634 Figure 80. Server B replication ports for OpenStorage configuration, FC 3457 Chapter 9. Configuring Server B 59

186 b. Remove customer host network Ethernet cables from Server B ports that are labeled 5-8 in Figure 8. Not all of these connections might exist, depending upon the customer. 5 6 ProtecTIER Server B 3 P P E E SM V S 9 U U U3 U ProtecTIER Server A 3 P P E E SM V S 9 U U U3 U4 ts7646 Figure 8. Server B customer host network Ethernet ports for 0 Gb OpenStorage configuration, FC Cycle power to the two -Gb Ethernet switches. This action helps ensure that Server B detects the switches during the configuration process. a. Remove power cables and from the AC power sockets on the rear of the switches. See Figure 8 on page 6 (for a single cluster) or Figure 83 on page 6 and Figure 84 on page 63 (for a dual cluster), whichever is applicable to your installation. 60 TS7650G (3958 DD5): Gateway IR

187 TJ8 BJ Bus A Bus B A- A- A-3 A-4 B- B- B-3 B-4 E Network Power Switch Empty (u) KVM Switch (u) 7 BJ3 BJ5 5 TSSC (u) 6 TJ5 BJ4 3 KVM Tray (u) TSSC Switch (u) 4 TJ4 Gb Network Switch (u) TJ0 BJ0 Gb Network Switch (u) 8 ProtecTIER Server B 9 Empty (u) 6 7 ProtecTIER Server A BJ8 5 Network Power Switch (u) Top Power Distribution Unit (PDU) (u) Bottom Power Distribution Unit (PDU) (u) Empty (u) Figure 8. Single cluster TS7650G power cabling 4 TJ8 ts769 Chapter 9. Configuring Server B 6

188 TJ8 BJ Bus A Bus B A- A- A-3 A-4 B- B- B-3 B-4 E Lower Network Power Switch Bottom Power Distribution Unit (PDU) (u) BJ5 BJ4 5 3 KVM Switch (u) TSSC (u) KVM Tray (u) TSSC Switch (u) BJ3 TJ5 TJ4 Gb Network Switch (u) TJ0 BJ0 Gb Network Switch (u) 8 9 ProtecTier Server B Empty (u) First PT Cluster 6 7 ProtecTier Server A BJ8 5 Network Power Switch (u) 4 Top Power Distribution Unit (PDU) (u) Bottom Power Distribution Unit (PDU) (u) Empty (u) Figure 83. Lower cluster TS7650G power cabling, two clusters in a single frame TJ8 ts TS7650G (3958 DD5): Gateway IR

189 Empty (u) Empty (u) Empty (u) BJ0 Gb Network Switch (u) Gb Network Switch (u) TJ0 8 9 ProtecTier Server B Empty (u) Second PT Cluster 7 ProtecTier Server A BJ8 6 5 Network Power Switch (u) 4 Top Power Distribution Unit (PDU) (u) Bottom Power Distribution Unit (PDU) (u) TJ8 TJ8 BJ Bus A Bus B A- A- A-3 A-4 B- B- B-3 B-4 E Upper Network Power Switch Figure 84. Upper cluster TS7650G power cabling, two clusters in a single frame ts7694 b. Wait 0 seconds. c. Restore power to the Gb Ethernet switches by replacing power cables and in the AC power sockets on the rear of the switches. 3. Power up Server B if it is not already powered up. 4. Log in to Server B with the user name ptadmin and password ptadmin. Chapter 9. Configuring Server B 63

190 5. At the command line, type menu and press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? 6. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasddx ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure machine serial number for a replaced server 4) Configure RAS 5) Update Time, Date, Timezone & Timeserver(s) 6) Scan storage interconnections 7) File Systems Management (...) 8) Configure replication (...) 9) IP Network configuration (...) 0) Update Firmware ) Update the System s name ) Validate configuration 3) Single node - code upgrade (for Support Use Only) B) Back E) Exit >>> Your choice? 7. Type the numeral corresponding to Configure ProtecTIER node and press Enter. 64 TS7650G (3958 DD5): Gateway IR

191 8. The system checks your hardware and presents one of two selection screens. Example (VTL). VTL VTL is the only option Example (OpenStorage). OST_0G. FSI_0G CAUTION: FSI is not supported in clustered gateways in release 3.3. However, Both FSI and OpenStorage are listed as choices in the installation screen. For clustered gateways, the only supported options are VTL or OpenStorage; do not choose FSI. Whichever option that you chose for server A earlier in this document, you must choose the same option for Server B now. 9. Type the numeral corresponding to your choice and press Enter. 0. When prompted to confirm the selection, enter y. The system automatically starts the configuration process, with output similar to the following example. Note: All examples are for an OpenStorage configuration with FC 3457 (dual-port 0 Gb Ethernet adapters). Stopping services, please wait Stopping Cluster Services [ Done ] Services stopped Checking Fence Device [ Done ] Checking conditions... Gathering information [ Done ] Checking BOM [ Done ] Checking for existing nodes [ Done ] Configuring Probe Interface [ Done ] Collecting system information [ Done ] Checking Switches Configuration [ Done ] Stopping Cluster Services [ Done ] The following discovery may take up to 0 minutes Discovering manageable switches [ Done ] Assembling Switch Configuration [ Done ] Configuring Switch [ Done ] Waiting for switch to boot [ Done ] Configuring Switch [ Done ] Waiting for switch to boot [ Done ] Saving Configuration [ Done ] Removing Probe Interface [ Done ] Comparing mapped devices [ Done ] Checking Application Interfaces [ Done ] NOTICE: In order to continue the ProtecTIER Services must be stopped on the other node. Would you like To Stop the ProtecTIER services on the other node? (yes no) Chapter 9. Configuring Server B 65

192 . At the prompt to stop the other node (Server A), type y and press Enter. The configuration process continues, with output similar to the following example. Stopping RAS Remotely [ Done ] Stopping VTFD Remotely [ Done ] Stopping the GFS Service Remotely [ Done ] Checking repository [ Done ] Checking installed applications [ Done ] Checking installed applications [ Done ] Checking local raid [ Done ] Checking conditions done. The installation process prompts you to enter IP addresses for primary and secondary NTP servers and information for external application interfaces, as shown in the following example output. When prompted for the IP addresses of the NTP primary and secondary servers, choose one of the following options: v v If you are not using NTP servers, press Enter when prompted without entering IP addresses. If you are using NTP servers, enter the IP address for the primary and secondary NTP servers when prompted and press Enter after each. Note: NTP servers are required for use in FSI installations in which Active Directory is used when you set up file system authentication through the ProtecTIER Manager user interface. You can enter the IP addresses for the NTP servers now or later, but they must be entered before you set up file system authentication. The following paragraphs deal with the external application interface IP addresses to be entered. ProtecTIER exposes virtual interfaces to the host, such as a media server with the plug-in installed. In version , the physical Ethernet ports are assigned to one virtual application interface. Currently, the physical ports are assigned to virtual interface ost or fsi, depending on the server configuration. This assignment option is used to group several physical interfaces into a single virtual interface, and create a bond configuration of several physical interfaces. Each virtual interface used must be configured with a corresponding IP address. Attention: Each configured IP address on the same server needs to be on a different subnet, and each subnet needs to be on a different VLAN. If separate subnets and VLAN s are not used, in certain environments and networks, network packets can move to other subnets, which can harm network performance and potentially reduce the network's quality of service. In addition, each virtual interface containing more than one physical interface (configured as a bond) needs to be configured with a load balancing method. For a server with 0 Gb interfaces, where bonding is implemented, the recommended load balancing method is Link Aggregation Control Protocol (LACP) with L3L4. For more information about bonding, the different load balancing methods, and whether to configure bonds at all, refer to the Best Practices Guide for IBM TS7600 ProtecTIER Deduplication Solutions, v3.3, GA3-094 or the IBM ProtecTIER Implementation and Best Practices, IBM Redbooks publication SG TS7650G (3958 DD5): Gateway IR

193 Please provide the following information: NTP server timeserver, IP Address (optional): NTP server secondary_timeserver, IP Address (optional): ApplicationInterface external, IP Address [ ]: ApplicationInterface external, Netmask [ ]: ApplicationInterface external, Default Gateway [ ]: ApplicationInterface external, Hostname [node]: annapolis Chapter 9. Configuring Server B 67

194 3. When prompted to confirm your choices as shown in the following example, verify that they are correct, type y and press Enter. Please check the following values: NTP server timeserver, IP Address: NTP server secondary_timeserver, IP Address: ApplicationInterface external, IP Address: ApplicationInterface external, Netmask: ApplicationInterface external, Default Gateway: ApplicationInterface external, Hostname: annapolis Are you sure you want to submit these values? (yes no quit) y 4. The configuration process continues, with output similar to the following example. Configuring network [ Done ] Restarting Network Service [ Done ] Configuring Application Interfaces [ Done ] Stopping Remote VTFD [ Done ] Stopping Remote RAS [ Done ] Stopping cluster [ Done ] Configuring Fence Device [ Done ] Configuring cluster [ Done ] Starting cluster [ Done ] Installing NTP [ Done ] Set interfaces addresses [ Done ] Adding records to /etc/fstab [ Done ] Starting VTFD locally [ Done ] Starting VTFD remotely [ Done ] Adding Node to PT Cluster [ Done ] Starting RAS [ Done ] Starting RAS remotely [ Done ] Collecting RAS Persistent configuration [ Done ] validation will start in 0 seconds Testing customer network connectivity [ Done ] Testing connectivity to the Default Gateway [ Done ] Getting number of nodes [ Done ] Testing NTP configuration [ Done ] Testing cluster s network speed [ Done ] Testing connectivity to other node in the cluster [ Done ] Testing fence ports [ Done ] Validation is about to execute a fence on node in the cluster, the node will be forcefully shutdown and rebooted To Continue please type "fence test", or "q" to quit: 5. Because you run the fence test later, in Chapter 0, Validating the servers, on page 69, enter q at the prompt. The configuration process finishes with output similar to the following example. User aborted validation ended install ended successfully 6. Replace any cables that you removed in step on page 56. What to do next Go to Chapter 0, Validating the servers, on page TS7650G (3958 DD5): Gateway IR

195 Chapter 0. Validating the servers Validating Server A About this task Perform the procedures only if you are installing a clustered installation. If you are installing a stand-alone installation and you completed the procedures in Chapter 8, Creating repositories, on page 47, go to Chapter, Applying fixes to update the ProtecTIER software for version and higher, on page 75. Procedure. Log in to Server A and access the ProtecTIER Service menu. See on page 8 through 3 on page 9 of Chapter 6, Configuring Server A, on page 5 for the login procedure. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice?. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasddx ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure machine serial number for a replaced server 4) Configure RAS 5) Update Time, Date, Timezone & Timeserver(s) 6) Scan storage interconnections 7) File Systems Management (...) 8) Configure replication (...) 9) IP Network configuration (...) 0) Update Firmware ) Update the System s name ) Validate configuration 3) Single node - code upgrade (for Support Use Only) B) Back E) Exit >>> Your choice? Copyright IBM Corp. 0, 04 69

196 3. Type the numeral corresponding to Validate configuration and press Enter. The system displays the following messages: Begin Processing Procedure Testing customer network connectivity [ Done ] Testing connectivity to the Default Gateway [ Done ] Getting number of nodes [ Done ] Testing NTP configuration [ Done ] Testing cluster s network speed [ Done ] Testing connectivity to other node in the cluster [ Done ] Testing fence ports [ Done ] Validation is about to execute a fence on node in the cluster, the node will be forcefully shutdown and rebooted To Continue please type "fence test", or "q" to quit: Note: The fence test occurs only if there are two nodes in the cluster. 4. Type fence test and press Enter. The system displays the messages: Testing connectivity to the fence device [ Done ] Would you like to stop the VTFD service on both nodes? (yes no) 5. Type: yes and press Enter. The system displays the message: Stopping RAS [ Done ] Stopping VTFD [ Done ] Stopping RAS [ Done ] Stopping VTFD locally [ Done ] Stopping RAS Remotely [ Done ] Stopping VTFD remotely [ Done ] Testing fencing [ Done ] Starting VTFD [ Done ] Starting RAS [ Done ] validation ended End Processing Procedure Successfully Press <Enter> to continue. 6. Press Enter to exit. If the test succeeds, go to Validating Server B on page 7. If the test fails on either node, contact your next level of support to resolve the failure conditions. You must have the customer number when you contact software support. To avoid entitlement delays, have the customer number available before you initiate the call. Note: Alerts might be generated as the validation tests are running. You can view the ProtecTIER Manager Alerts Log on the ProtecTIER workstation to monitor the alerts as they occur. Click Alerts in the lower right corner of the ProtecTIER Manager pane to display the Alerts Log pane (Figure 85 on page 7). 70 TS7650G (3958 DD5): Gateway IR

197 ts760 Figure 85. Alerts Log When you are finished reviewing alerts, click Clear Alerts in the lower right corner of the Alerts Log pane. Chapter 0. Validating the servers in a cluster 7

198 Validating Server B Procedure. Connect the keyboard and monitor to Server B.. Log in to Server B, and access the ProtecTIER Service menu. See on page 8 through 3 on page 9 of Chapter 6, Configuring Server A, on page 5 for the login procedure. 3. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasddx ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure machine serial number for a replaced server 4) Configure RAS 5) Update Time, Date, Timezone & Timeserver(s) 6) Scan storage interconnections 7) File Systems Management (...) 8) Configure replication (...) 9) IP Network configuration (...) 0) Update Firmware ) Update the System s name ) Validate configuration 3) Single node - code upgrade (for Support Use Only) B) Back E) Exit >>> Your choice? 4. Type the numeral corresponding to Validate configuration and press Enter. The system displays the following messages: Begin Processing Procedure Testing customer network connectivity [ Done ] Testing connectivity to the Default Gateway [ Done ] Getting number of nodes [ Done ] Testing NTP configuration [ Done ] Testing cluster s network speed [ Done ] Testing connectivity to other node in the cluster [ Done ] Testing fence ports [ Done ] Validation is about to execute a fence on node in the cluster, the node will be forcefully shutdown and rebooted To Continue please type "fence test", or "q" to quit: 7 TS7650G (3958 DD5): Gateway IR

199 5. Type fence test and press Enter. The system displays the messages: Testing connectivity to the fence device [ Done ] Would you like to stop the VTFD service on both nodes? (yes no) 6. Type yes and press Enter. The system displays the message: Stopping RAS [ Done ] Stopping VTFD [ Done ] Stopping RAS [ Done ] Stopping VTFD locally [ Done ] Stopping RAS Remotely [ Done ] Stopping VTFD remotely [ Done ] Testing fencing [ Done ] Starting VTFD [ Done ] Starting RAS [ Done ] validation ended End Processing Procedure Successfully Press <Enter> to continue. 7. Choose one of the following options: v If the test succeeds, system validation is complete. Go to Chapter, Applying fixes to update the ProtecTIER software for version and higher, on page 75. v If the test fails on either node, contact your next level of support to resolve the failure conditions. You must have the customer number when you contact software support. To avoid entitlement delays, have the customer number available before you initiate the call. Chapter 0. Validating the servers in a cluster 73

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201 Chapter. Applying fixes to update the ProtecTIER software for version and higher After you validate the servers, you might need to install updates to ProtecTIER for fixes and other updates. About this task Important: These procedures are for concurrent fix updates. To understand if a specific fix update is concurrent or non-concurrent, consult the release notes for the update. Release notes are available on the ProtecTIER fix update (patch) page of the IBM website. Procedures for non-concurrent fixes are documented in the release notes for each fix package. The ProtecTIER version release includes the ability to apply the fix update to the server by the use of a file or by creating a DVD. Table 37. Preparing the servers for the most current update Tasks Procedure Check the version of ProtecTIER running on each server. Download the most current version of ProtecTIER (v3.3) from the IBM website. Copy the downloaded files to a CD or copy the files directly to the appropriate location on the server. Install the ProtecTIER fix updates. Checking the ProtecTIER version for servers at ProtecTIER version 3.3. or higher on page 76 Downloading the ProtecTIER version x fix update on page 77 Applying the 3.3.x fix update to the ProtecTIER servers on page 79 Copyright IBM Corp. 0, 04 75

202 Checking the ProtecTIER version for servers at ProtecTIER version 3.3. or higher Check the ProtecTIER version on servers at ProtecTIER version 3.3. or later. Procedure Perform this procedure on each server for which you need version information. Make note of the ProtecTIER version for each server to verify that the fix update you are applying is a later version of ProtecTIER than the version currently installed.. Log in to server A. At the login prompt, log in with the ID ptconfig and the password ptconfig.. The ProtecTIER Service main menu is displayed ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? 3. From the main ProtecTIER Service menu, select the Version information option. The Version information menu is displayed ProtecTIER Service Menu running on rasddx Version Information (...) ) Display version information ) Display Machine Reported Product Data (MRPD) 3) Display Firmware Versions B) Back E) Exit >>> Your choice? 4. Select the option to Display version information. The ProtecTIER version is shown in the first line of output, in the first three digits after the colon. The version information looks similar to the following example message: PT version : Record the ProtecTIER version. Verify that the fix update you are applying is a later version than the currently installed version. 6. If you are updating a clustered configuration, repeat steps through 5 for server B. 7. Continue on to Downloading the ProtecTIER version x fix update on page TS7650G (3958 DD5): Gateway IR

203 Downloading the ProtecTIER version x fix update Use these procedures to download ProtecTIER version 3.3.x fix update from the IBM website. About this task Important: These procedures are for concurrent fix updates. To determine whether a specific fix update is concurrent or non-concurrent, consult the release notes for the update. Release notes are available on the ProtecTIER fix update (patch) page of the IBM website. All package names and versions that are listed are examples only. The exact package file names can differ. Procedure Sign in to ibm.com, find the correct fix package, and download the fix update.. Go to Click the Sign in link in the masthead and log in using your IBM user ID. If you do not have an IBM user ID, follow the procedures to create one from any IBM web page. Note: If you need help with the login, go to the Help and FAQ for authentication website: 3. From the Home page, click: Support & Downloads > Download > Fixes, updates & drivers. 4. If the IBM Support Portal - Quck start page does not open automatically, click Go to quick start in the upper left corner of the web page. The IBM Support Portal - Quick start page opens. 5. Under. Choose your products: a. Click Search. b. Type ProtecTIER in the empty field. As you type, search results that match your input appear in a list below the field. c. In the list of search results, select the check box for the product or products for which you want to download files. 6. Under. Choose your page, click Downloads and then click Continue. 7. In the Downloads and fixes window, click the downloads link for the applicable ProtecTIER product, such as View TS7650G Deduplication Gateway (3958-DD5) ProtecTIER Gateway Edition downloads. You might need to hover the mouse over the link for the full text of the link to become visible. The Select fixes page opens. 8. From the Results list, click the most recent entry, such as v3.3.x, for the product you specified, where 3.3.x is the most current version of ProtecTIER 3.3 available for download. The Download options page is displayed. 9. In the Download Options box, click Download using bulk FTP. Select the check box to include prerequisites and co-requisite fixes. Click Continue. The Terms and Conditions page is displayed. 0. Read the information and then click I agree. The tar file window for the product that you selected opens. Note: The specific file name depends on the fix package that you are downloading.. Select Save file and click OK. Chapter. Updating the ProtecTIER software for version and higher 77

204 The ProtecTIER software fix update downloads to the local hard disk drive.. Copy the downloaded PT_TS7650G_V3.3.x.x.x86_64.tar or PT_TS7650_AP_V3.3.x.x.x86_64.tar file to a DVD and use this disk to run the fix update or copy the file directly to the ProtecTIER server. If you choose to copy the file directly to the server, copy it to the /install/new directory on the ProtecTIER server. In the following example, commands and output have more line breaks to ensure that they fit on the page. cp /install/pt_ts760_medium_v3.3.0.tst_m07_0-full.x86_64.tar /install/new ls -l /install/new -rwxr-xr-x root root Apr 9 5: PT_TS760_Medium_V3.3..TST_M07_0-full.x86_64.tar 3. Go to Applying the 3.3.x fix update to the ProtecTIER servers on page TS7650G (3958 DD5): Gateway IR

205 Applying the 3.3.x fix update to the ProtecTIER servers You update the ProtecTIER servers to the latest v3.3.x code level through the ProtecTIER Service menu. Before you begin You have completed Downloading the ProtecTIER version x fix update on page 77 and saved the update package either to a DVD or to the /install/new directory on Server A. The terms update file, update package, and software package are used interchangeably in this procedure. Important: These procedures are for concurrent fix updates. To understand if a specific fix update is concurrent or non-concurrent, you must consult the release notes for the update, available on the ProtecTIER fix update (patch) page of the IBM website. Procedures for non-concurrent fixes are documented in the release notes for each fix package. All update file names and versions that are listed are examples only. The exact update file names can differ. Procedure. If you saved the update package to a DVD in step on page 78, perform the following substeps: a. Insert the DVD into the disk drive tray of Server A. b. Close the disk drive tray.. On Server A, access the ProtecTIER Service menu. 3. At the login prompt, log in with user name ptconfig and password ptconfig. 4. At the command prompt, type menu and press Enter. The ProtecTIER Service Menu is displayed ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? 5. From the main menu, select the numeral corresponding to Update ProtecTIER code and press Enter. A message that is similar to the following example is displayed. Begin Processing Procedure Going to extract upgrade package ============================================================ ptupgrade V package kernel el5.x86_64 PT Build ============================================================ Chapter. Updating the ProtecTIER software for version and higher 79

206 Extracting perl modules... job 805 at :34 job 806 at :34 Going to start installation GUI process Checking for available packages: [ Done ] If older update packages are found, the system prompts you to delete them if desired. If you are not prompted to delete older packages, or after you delete them, output similar to the following example displays. Upgrade candidates:. /mnt/cdrom/pt_md5_ts7650_medium_v full.x86_64.tar (node ) Which Package do you want to install? (press q to quit) : 6. Type the numeral corresponding to the update package that you want to install and press Enter. Output similar to the following example displays. Extracting new GUI package from upgrade package [ Done ] Checking prerequisites conditions for package [ Done ] Going to upgrade to package /mnt/cdrom/pt_md5_ts7650_medium_v full.x86_64.tar (build= , version=3, release=3, minor=97, fix=0) Upgrade method = SEQUENTIAL Do you want to continue? (yes no) 7. Enter yes to continue. Respond to any prompts as required. 8. When the update is complete, you are prompted to restart the server. Press Enter. 80 TS7650G (3958 DD5): Gateway IR

207 9. When the restart cycle completes, the login prompt is shown. Check the status of the services on the server on which you updated the code. a. At the login prompt, log in with user name ptconfig and password ptconfig. b. At the command prompt, type menu and press Enter. The ProtecTIER Service main menu is displayed: ProtecTIER Service Menu running on rasddx ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? c. Select the option to Manage ProtecTIER services. The Manage ProtecTIER services menu is displayed ProtecTIER Service Menu running on rasddx Manage ProtecTIER Services (...) ) Display services status ) Start all services 3) Stop all services 4) Stop ProtecTIER services only (including GFS) 5) Stop VTFD service only B) Back E) Exit >>> Your choice? d. Select the option to Display services status. e. The service status is expected to be UP for all services. If a service status is STILL_LOADING, wait and check the service status again until it changes to UP. Service Status =========================================== cman UP clvmd UP gfs UP vtfd STILL_LOADING ptrasd UP ptconfigd UP Chapter. Updating the ProtecTIER software for version and higher 8

208 0. Verify the ProtecTIER version on the server on which you updated the code. Use the ProtecTIER Service menu. a. From the main ProtecTIER Service menu, select the Version information option. b. The Version information menu is displayed ProtecTIER Service Menu running on rasddx Version Information (...) ) Display version information ) Display Machine Reported Product Data (MRPD) 3) Display Firmware Versions B) Back E) Exit >>> Your choice? c. Select the Display version information option. The ProtecTIER version is shown in the first line of output, in the first three digits after the colon. The version information looks similar to the following message: PT version : If the ProtecTIER fix update version is correct, continue to the next step. If the ProtecTIER version is incorrect, the update failed. Contact IBM Support for assistance.. If in a clustered configuration, repeat steps on page 79 through 0 for Server B.. The code update procedure is now complete. Go to Chapter, Releasing the system to the customer, on page TS7650G (3958 DD5): Gateway IR

209 Chapter. Releasing the system to the customer After you complete installation of the TS7650G (Gateway), ProtecTIER V3.3.6., you must turn the system over to the customer. About this task The installation and configuration process for the TS7650G is complete. Follow the standard IBM procedures for releasing the system to the customer. Refer the customer to the IBM ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, V3.3.6., GA3-09 for information about managing and operating the ProtecTIER system, such as the procedure for enabling ProtecTIER Replication Manager in clustered installations. Copyright IBM Corp. 0, 04 83

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211 Appendix A. Company information worksheet IBM service representatives use the information that is provided on the company information worksheet to customize your IBM storage complex. When you use any of the remote support features, the TSSC sends this information to IBM so an IBM service representative can contact you. Table 38. Company information worksheet Required information Description Your information Business company name The full name of your company. IBM service representatives use this information to identify your company when they receive Call Home reports from your IBM storage system. Ensure that the company name provided is consistent with all other machines that correspond to your IBM customer account. Customer number The IBM-assigned customer number for your company. This is provided by the customer. Country code The two-character code that must be used in order to reach your country by phone or fax, from another country. This is not the three-digit RETAIN country code. SMTP Server ID / IP address SMTP address System administrator information See Table 39 on page 86. The address of the administrator who receives failure alerts for the server. This may or may not be the administrator listed below. Provide information about your storage system administrator in the following section. Administrator name The name of the individual at your site who IBM service representatives should contact about IBM storage system service matters. Administrator address The storage system administrator's address. Voice phone number The primary telephone number that IBM service representatives should use to contact the storage system administrator. Include the area code and the country code, if appropriate. Fax number The primary fax number that IBM service representatives should use to fax documents to the storage system administrator. Include the area code and the country code, if appropriate. Copyright IBM Corp. 0, 04 85

212 Table 38. Company information worksheet (continued) Required information Description Your information Alternate fax number An alternate fax number that IBM service representatives can use to fax documents to the storage system administrator. Include the area code and the country code, if appropriate. Administrator mailing address The postal mailing address for the storage system administrator. provide the full street address, building (if appropriate), city or locality, state or province, and postal or zip code. Storage system information Provide basic information about your storage system and the TSSC in the following section. Machine location The address of the facility where the TS7650 server(s) reside. If different from the administrator mailing address above, provide the full street address, building (if appropriate), city or locality, state or province, and postal or zip code. Call back phone number The phone number of the modem being used for Call Home. Include the area code and the country code, if appropriate. Disk array machine type(s) and model number(s) Disk array serial number(s) The machine type(s) and model number(s) for the attached disk array storage subsystem(s). For non-ibm equipment, also provide vendor name(s). Use an additional sheet if necessary. The serial number(s) for the attached disk array storage subsystem(s). Table 39. Country codes Use the information in the following table to convert a country to a code, and use that code as an entry in the Country code field of the Table 38 on page 85. Country Code Country Code Country Code Country Code Country Code Afghanistan af Cook Islands ck Iceland is Nauru nr Solomon Islands sb Albania al Costa Rica cr India in Nepal np Somalia so Algeria dz Croatia hr Indonesia id Netherlands nl South Africa za American Samoa as Cuba cu Iran ir Netherlands Antilles an South Korea kr Andorra ad Cyprus cy Iraq iq Neutral Zone nt Spain es Angola ao Czech Republic cz Ireland ie New Caledonia (French) nc Sri Lanka lk Anguilla ai Denmark dk Israel il New Zealand nz Sudan sd Antarctica aq Djibouti dj Italy it Nicaragua ni Suriname sr Antigua and Barbuda ag Dominica dm Ivory Coast (Cote D'Ivoire) ci Niger ne Svalbard and Jan Mayen Islands sj 86 TS7650G (3958 DD5): Gateway IR

213 Table 39. Country codes (continued) Country Code Country Code Country Code Country Code Country Code Argentina ar Dominican do Jamaica jm Nigeria ng Swaziland sz Republic Armenia am East Timor tp Japan jp Niue nu Sweden se Aruba aw Ecuador ec Jordan jo Norfolk Island nf Switzerland ch Australia au Egypt eg Kazakhstan kz North Korea kp Syria sy Austria at El Salvador sv Kenya ke Northern Mariana Islands mp Tadjikistan tj Azerbaidjan az Equatorial Guinea gq Kiribati ki Norway no Taiwan tw Bahamas bs Eritrea er Kuwait kw Oman om Tanzania tz Bahrain bh Estonia ee Kyrgyzstan kg Pakistan pk Thailand th Bangladesh bd Ethiopia et Laos la Palau pw Togo tg Barbados bb Falkland Islands fk Latvia lv Panama pa Tokelau tk Belarus by Faroe Islands fo Lebanon lb Papua New Guinea pg Tonga to Belgium be Fiji fj Lesotho ls Paraguay py Trinidad and Tobago Belize bz Finland fi Liberia lr Peru pe Tunisia tn Benin bj Former cs Libya ly Philippines ph Turkey tr Czechoslovakia Bermuda bm Former USSR su Liechtenstein li Pitcairn Island pn Turkmenistan tm Bhutan bt France fr Lithuania lt Poland pl Turks and Caicos tc Islands Bolivia bo France (European Territory) Bosnia- Herzegovina fx Luxembourg lu Polynesia (French) pf Tuvalu tv ba French Guyana gf Macau mo Portugal pt Uganda ug Botswana bw French Southern Territories Bouvet Island tf Macedonia mk Puerto Rico pr Ukraine ua bv Gabon ga Madagascar mg Qatar qa United Arab Emirates Brazil br Gambia gm Malawi mw Reunion (French) British Indian Ocean Territory Brunei Darussalam tt ae re United Kingdom uk io Georgia ge Malaysia my Romania ro United States of America bn Germany de Maldives mv Russian Federation us ru Uruguay uy Bulgaria bg Ghana gh Mali ml Rwanda rw USA Minor Outlying Islands Burkina Faso bf Gibraltar gi Malta mt S. Georgia & S. Sandwich Isls. Burundi bi Great Britain gb Marshall Islands Cambodia kh Greece gr Martinique (French) um gs Uzbekistan uz mh Saint Helena sh Vanuatu vu mq Saint Kitts & Nevis Anguilla kn Vatican City State va Appendix A. Company information worksheet 87

214 Table 39. Country codes (continued) Country Code Country Code Country Code Country Code Country Code Cameroon cm Greenland gl Mauritania mr Saint Lucia lc Venezuela ve Canada ca Grenada gd Mauritius mu Saint Pierre and Miquelon pm Vietnam vn Cape Verde cv Guadeloupe (French) Cayman Islands Central African Republic gp Mayotte yt Saint Tome (Sao Tome) and Principe ky Guam (USA) gu Mexico mx Saint Vincent & Grenadines st vc Virgin Islands (British) Virgin Islands (USA) cf Guatemala gt Micronesia fm Samoa ws Wallis and Futuna Islands Chad td Guinea gn Moldavia md San Marino sm Western Sahara eh Chile cl Guinea Bissau gw Monaco mc Saudi Arabia sa Yemen ye China cn Guyana gy Mongoliar mn Senegal sn Yugoslavia yu Christmas Island cx Haiti ht Montserrat ms Seychelles sc Zaire zr Cocos (Keeling) Islands cc Heard and McDonald Islands hm Morocco ma Sierra Leon sl Zambia zm Colombia co Honduras hn Mozambique mz Singapore sg Zimbabwe zw Comoros km Hong Kong hk Myanmar mm Slovak sk Republic Congo cg Hungary hy Namibia na Slovenia si vg vi wf 88 TS7650G (3958 DD5): Gateway IR

215 Appendix B. IP address worksheet Use this worksheet to specify the IP addresses assigned to the TS7650G or TS7650 Appliance components. IBM service representatives use the information provided to define the IP addresses of components supported by the TSSC. When the TSSC sends Call Home information to IBM through VPN or modem, or sends you notices about serviceable events, these settings will be included in the information to identify and provide important information about the TSSC that sent a service request. Table 40 on page 90 and Table 4 on page 9 show the default IP addresses for the TS7650G and TS7650 Appliance servers with VTL configurations. Table 4 on page 90 and Table 43 on page 9 show the default IP addresses for the TS7650G and TS7650 Appliance servers with OpenStorage or FSI configurations. Table 45 on page 94 shows the IP address, network mask, DNS and VLAN settings for the source and destination servers for replication. This information is needed to configure the individual ports to communicate and transfer data over the replication network. Write this information in the spaces provided for future reference. Table 46 on page 95 shows the host names and other settings needed for replication. Write the appropriate information in the spaces provided for future reference. Table 47 on page 96 shows the default IP addresses for the TSSC. Attention:. All components use subnet mask Do not configure the replication ports on the same subnet as the external LAN port Eth0. Doing so may cause replication errors. ProtecTIER exposes virtual interfaces to the host, such as a media server with the plug-in installed. In version , the physical Ethernet ports are assigned to one virtual application interface. Currently, the physical ports are assigned to virtual interface ost or fsi, depending on the server configuration. This assignment option is used to group several physical interfaces into a single virtual interface, and create a bond configuration of several physical interfaces. Each virtual interface used must be configured with a corresponding IP address. Attention: Each configured IP address on the same server needs to be on a different subnet, and each subnet needs to be on a different VLAN. If separate subnets and VLAN s are not used, in certain environments and networks, network packets can move to other subnets, which can harm network performance and potentially reduce the network's quality of service. In addition, each virtual interface containing more than one physical interface (configured as a bond) needs to be configured with a load balancing method. For a server with 0 Gb interfaces, where bonding is implemented, the recommended load balancing method is LACP with L3L4. Copyright IBM Corp. 0, 04 89

216 For more information about bonding, the different load balancing methods, and whether to configure bonds at all, refer to the Best Practices Guide for IBM TS7600 ProtecTIER Deduplication Solutions, v3.3, GA3-094 or the IBM ProtecTIER Implementation and Best Practices, IBM Redbooks publication SG Factory-default IP addresses for a stand-alone VTL configuration for a TS7650G 3958 DD5 or TS7650 Appliance Table 40. Factory-default server IP addresses for a stand-alone VTL ProtecTIER server (3958 DD5 or 3958 AP) Stand-alone TS7650 VTL configuration Component Port Function Node A (the server located in the lower part of the rack) Factory Default IP Address Server A eth0 Customer local LAN Server A eth Cluster network N/A Server A eth Replication network Server A eth3 RAS 7.3..xx Server A eth4 Cluster network N/A Server A eth5 Replication network Factory-default IP addresses for a stand-alone OpenStorage or FSI configuration for a TS7650G 3958 DD5 or TS7650 Appliance Table 4. Factory-default server IP addresses for a stand-alone OpenStorage or FSI ProtecTIER server (3958 DD5 or 3958 AP) Stand-alone TS7650 OpenStorage configuration Component Port Function Factory Default IP Address Node A (the server located in the lower part of the rack) Server A eth0 Customer local LAN Server A eth Cluster network N/A Server A eth Replication network ( Gb or 0 Gb) Gb : Gb : Server A eth3 RAS 7.3..xx Server A eth4 OpenStorage or FSI Gb or 0 Gb : Server A eth5 OpenStorage or FSI Server A eth6 OpenStorage or FSI Gb or 0 Gb : Server A eth7 OpenStorage or FSI Gb or 0 Gb : Server A eth8 OpenStorage or FSI Server A eth9 Replication network (0 Gb only) Server A eth0 OpenStorage or FSI Server A eth OpenStorage or FSI Server A eth Cluster network N/A Server A eth3 Replication network ( Gb only) Note: Gb Ethernet adapters use ports eth4-eth7 (Slot 3, Ports -4) and eth8-eth (Slot 4, Ports -4). 0 Gb Ethernet adapters use ports eth4-eth5 (Slot 3, Ports -) and eth6-eth7 (Slot 4, Ports -). 90 TS7650G (3958 DD5): Gateway IR

217 Factory-default server IP addresses for a clustered VTL TS7650G 3958 DD5 or TS7650 Appliance Table 4. Factory-default server IP addresses for a clustered VTL ProtecTIER system (3958 DD5 or 3958 AP) TS7650 clustered VTL system Component Port Function Node A (the server located in the lower part of the rack) Factory Default IP Address Server A eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through for the power control network. The server IP addresses do not change from frame to frame. Server A eth Cluster network Server A eth Replication network Server A eth3 RAS 7.3..xx Server A eth4 Cluster network Server A eth5 Replication network Network Power Switch N/A Node B (the server located in the upper part of the rack) Server B eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through , for the power control network. The server IP addresses do not change from frame to frame. Server B eth Cluster network Server B eth Replication network Server B eth3 RAS 7.3..xx Server B eth4 Cluster network Server B eth5 Replication network Network Power Switch N/A Appendix B. IP address worksheet 9

218 Factory-default server IP addresses for a clustered OpenStorage TS7650G 3958 DD5 or TS7650 Appliance Table 43. Factory-default server IP addresses for a clustered OpenStorage ProtecTIER system (3958 DD5 or 3958 AP) TS7650 clustered OpenStorage system Component Port Function Node A (the server located in the lower part of the rack) Factory Default IP Address Server A eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through for the power control network. The server IP addresses do not change from frame to frame. Server A eth Cluster network Server A eth Replication network ( Gb or 0 Gb) Gb : Gb : Server A eth3 RAS 7.3..xx Server A eth4 OpenStorage Gb or 0 Gb : Server A eth5 OpenStorage Server A eth6 OpenStorage Gb or 0 Gb : Server A eth7 OpenStorage Gb or 0 Gb : Server A eth8 OpenStorage Server A eth9 Replication network (0 Gb only) Server A eth0 OpenStorage Server A eth OpenStorage Server A eth Cluster network Server A eth3 Replication network ( Gb only) Network Power Switch N/A Note: Gb Ethernet adapters use ports eth4-eth7 (Slot 3, Ports -4) and eth8-eth (Slot 4, Ports -4). 0 Gb Ethernet adapters use ports eth4-eth5 (Slot 3, Ports -) and eth6-eth7 (Slot 4, Ports -). 9 TS7650G (3958 DD5): Gateway IR

219 Table 43. Factory-default server IP addresses for a clustered OpenStorage ProtecTIER system (3958 DD5 or 3958 AP) (continued) TS7650 clustered OpenStorage system Component Port Function Node B (the server located in the upper part of the rack) Factory Default IP Address Server B eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through , for the power control network. The server IP addresses do not change from frame to frame. Server B eth Cluster network Server B eth Replication network ( Gb or 0 Gb) Gb : Gb : Server B eth3 RAS 7.3..xx Server B eth4 OpenStorage Gb or 0 Gb : Server B eth5 OpenStorage Server B eth6 OpenStorage Gb or 0 Gb : Server B eth7 OpenStorage Gb or 0 Gb : Server B eth8 OpenStorage Server B eth9 Replication network (0 Gb only) Server B eth0 OpenStorage Server B eth OpenStorage Server B eth Cluster network Server B eth3 Replication network ( Gb only) Network Power Switch N/A Note: Gb Ethernet adapters use ports eth4-eth7 (Slot 3, Ports -4) and eth8-eth (Slot 4, Ports -4). 0 Gb Ethernet adapters use ports eth4-eth5 (Slot 3, Ports -) and eth6-eth7 (Slot 4, Ports -). Customer IP addresses Table 44. Customer IP addresses Node A (the server located in Port Host Name IP Address Network Mask Default Gateway the lower part of the rack) eth0 Node B (the server located in Port IP Address Network Mask Default Gateway the upper part of the rack) eth0 Appendix B. IP address worksheet 93

220 Customer and Replication IP addresses Table 45. Customer and Replication IP addresses for VTL or OpenStorage systems Default gateways for eth and eth5 for VTL systems, eth and eth3 for Gb OpenStorage or FSI systems, or eth and eth 9 for 0 Gb OpenStorage or FSI systems should be different, otherwise the vlans are meaningless. For VTL systems, provide a routing path from the IP address on eth-site to the IP address of eth-site, and a routing path from the IP address on eth5-site to the IP address of eth5-site. For Gb OpenStorage or FSI systems, provide a routing path from the IP address on eth-site to the IP address of eth-site, and a routing path from the IP address on eth3-site to the IP address of eth3-site. For 0 Gb OpenStorage or FSI systems, provide a routing path from the IP address on eth-site to the IP address of eth-site, and a routing path from the IP address on eth9-site to the IP address of eth9-site. Source Site Node A (the server located in the lower part of the rack) Node B (the server located in the upper part of the rack) Port IP Address Network Mask Default Gateway Dedicated VLAN eth for VTL systems and OpenStorage or FSI systems eth5 for VTL systems, eth3 for GB OpenStorage or FSI systems, or eth9 for 0 GB OpenStorage or FSI systems Port IP Address Network Mask Default Gateway Dedicated VLAN eth for VTL systems and OpenStorage or FSI systems eth5 for VTL systems, eth3 for GB OpenStorage systems, or eth9 for 0 GB OpenStorage systems Node A (the server located in the lower part of the rack) Destination or Target Site Port IP Address Network Mask Default Gateway Dedicated VLAN eth for VTL systems and OpenStorage or FSI systems eth5 for VTL systems, eth3 for GB OpenStorage or FSI systems, or eth9 for 0 GB OpenStorage or FSI systems 94 TS7650G (3958 DD5): Gateway IR

221 Table 45. Customer and Replication IP addresses for VTL or OpenStorage systems (continued) Node B (the server located in the upper part of the rack) Port IP Address Network Mask Default Gateway Dedicated VLAN eth for VTL systems and OpenStorage systems eth5 for VTL systems, eth3 for GB OpenStorage systems, or eth9 for 0 GB OpenStorage systems Host names and DNS settings for setting up the TSSC with the TS7650G Table 46. Host names and DNS settings for setting up the TSSC with the TS7650G Item or setting Instructions eth0 eth (if applicable) Source host name Record the console or host name that you want to assign to the management console workstation (for example, dsve). The console name and the domain are used to identify the TS7650G to the network. IP address (client) #: IP address # (service): IP address # (client): IP address # (service): Domain name Provide the domain name that you are assigning to the TSSC (for example, medina.xyz.it). Ethernet settings Complete the LAN Adapter Details section when the TSSC connects to your LAN. Media speed (Ethernet) TCP/IP interface network mask Check Autodetection or the media speed of the Ethernet adapter. Record the dotted decimal network mask that you want to apply to the TCP/IP address (for example, ). _ Autodetection _ 0Mpbs Half Duplex _ 0Mpbs Full Duplex _ 00Mpbs Half Duplx _ 00Mpbs Full Duplx _ 000Mpbs Half Duplx _ 000Mpbs Full Duplx _ Autodetection _ 0Mpbs Half Duplex _ 0Mpbs Full Duplex _ 00Mpbs Half Duplx _ 00Mpbs Full Duplx _ 000Mpbs Half Duplx _ 000Mpbs Full Duplx DNS settings: Complete this section if you plan to use a domain name server (DNS) to resolve network names. Name server (DNS) internet address Provide the dotted decimal address of the name server that the TSSC will access (for example, ). Appendix B. IP address worksheet 95

222 Table 46. Host names and DNS settings for setting up the TSSC with the TS7650G (continued) Item or setting Instructions eth0 eth (if applicable) Name server domain name Name server (DNS) internet address (Optional) Name server domain name Provide the domain name of the name server (for example, medina.xyz.it). Provide the dotted decimal address of the second name server that this workstation can access (for example, ). Although this is optional, you can specify a second name server when you configure a backup or secondary server. If you have a second name server, provide the domain name of the second name server (for example, medina.xyz.it). Routing settings: Complete the following section if you want to specify a default gateway for routing. Gateway address Confirm and record the dotted decimal or symbolic name address of the gateway (for example, or londongate). TSSC IP addresses Table 47. TSSC IP addresses TSSC Ethernet Port Default IP Address TSSC External N/A TSSC Internal (fixed, do not change) Customer Assigned IP Address N/A 96 TS7650G (3958 DD5): Gateway IR

223 Appendix C. Establishing a server connection through the IMM About this task Note: Remote access to the server through the TSSC is not yet available. However, you can use any of the following browsers to gain remote access to the 3958 DD5 server through the IMM port: v Microsoft Internet Explorer v Mozilla Firefox v Google Chrome By default, the IMM ports on Servers A and B in a cluster have the same IP address. IP address duplication causes a conflict when the servers attempt to communicate with the TSSC network switch through the IMM ports. This condition results in abnormal system behavior. To avoid the conflict, you must change the IP address of the IMM on Server B to make its IP address unique. Do not change the IP address of the IMM on Server A. The default IP address of the IMM is Note: Do not change the IMM IP address on a stand-alone server. Direct connection with a USB keyboard and monitor Procedure. Connect a USB keyboard and graphics-capable monitor to Server B.. Log in to the server. See steps on page 8 through 3 on page 9 of Chapter 6, Configuring Server A, on page 5 for the login procedure. 3. At the command prompt, type reboot and press Enter. 4. When the IBM logo displays, press F to enter Setup mode. 5. Select System Settings > Integrated Management Module > Network Configuration. 6. Locate the current IMM IP address. 7. Change the last octet of the static IP address to a value that is lower than the default of 54. For example: In the Netmask field, enter Leave the Gateway field blank. 0. Ensure that use of the static IP address is specified.. Select Save the Network Changes and then press Enter.. Press Esc. 3. Select Save Settings. 4. Select Exit Setup. Server B restarts with the value that you specified for the IMM IP address. Copyright IBM Corp. 0, 04 97

224 Connection through the TSSC or a service notebook Procedure. If you are using the TSSC, go to step on page 99. If you are using a service notebook, go to step.. Connect an Ethernet cable from the Ethernet port on your notebook to the SYS MGMT (IMM port) on Server B. See Figure 86. ProtecTIER Server P P E E SM V S U U3 U U4 9 ts7659 Figure 86. Service notebook to IMM connection 3. On the Windows desktop, click Start > Control Panel. 4. Double-click Network Connections. 5. Right-click Local Area Connection > Properties. See Figure 87. Figure 87. Local Area Connection Properties 6. From the list, select Internet Protocol (TCP/IP), then click Properties. 98 TS7650G (3958 DD5): Gateway IR

225 7. Click Use the following IP address. 8. In the IP Address field, type (or if the IMM is a new FRU). 9. In the Subnet mask field, type Click OK and then click Close.. On the TSSC or service notebook, start a web browser.. In the browser Address Bar, type the default IMM port IP address (or if the IMM is a new FRU) and then press Enter. 3. In the Login window, type USERID as the user name and PASSW0RD (with a zero) as the password, and then click OK. Note: The user name and password are case-sensitive and must be entered in all uppercase. The Integrated Management Module Welcome window opens. 4. In the Integrated Management Module Welcome window: a. Select a reasonable amount of time from the Inactive session timeout value list to keep your session active until you can complete your task. 0 minutes is often sufficient. Do not select the No Timeout setting, as this setting prevents anyone else from logging in to the IMM until after you log out. b. Click Continue. See Figure 88. ts Figure 88. Integrated Management Module Welcome window 5. In the ASM area of the left navigation pane of the Integrated Management Module Welcome window, click Network Interface. 6. In the Static IP Address field, change the last octet to an address value that is lower than the default of 54. For example: In the Netmask field, enter Leave the Gateway field blank. Appendix C. Establishing a server connection through the IMM 99

226 9. Click Save. An Alert window opens. 0. Read the alert message and then click OK to continue.. Close the ASM window. The IMM IP address on Server B is now unique.. In the browser Address Bar, type the unique IMM IP address that you specified in step 6 on page 99 and then press Enter. 3. In the Login window, enter USERID as the user name and PASSW0RD (with a zero) as the password, and then click OK. Note: The user name and password are case-sensitive and must be entered in all uppercase. The Integrated Management Module Welcome window opens. 4. In the Integrated Management Module Welcome window: a. Select a reasonable amount of time from the Inactive session timeout value list to keep your session active until you can complete your task. 0 minutes is often sufficient. Do not select the No Timeout setting, as this setting prevents anyone else from logging in to the IMM until after you log out. b. Click Continue. 00 TS7650G (3958 DD5): Gateway IR

227 Enabling remote control About this task Remote control through the IMM for the 3958 DD5 server can now be enabled from a computer or notebook with any of the following browsers: v Microsoft Internet Explorer v Mozilla Firefox v Google Chrome Important: The TSSC does not currently support access to remote control. Procedure. In the Integrated Management Module window, click Remote Control in the left navigation pane.. Click Start Remote Control in Single User Mode. The ASM Remote Control window opens. Note: If the browser on the TSSC or service notebook is configured to block pop-up windows, temporarily disable this function. Accept any Java versions that are displayed, in addition to any Windows security prompts displayed as a result of trying to open this window. Appendix C. Establishing a server connection through the IMM 0

228 0 TS7650G (3958 DD5): Gateway IR

229 Appendix D. Worldwide time zone codes Use the information in the following table to help you set the system's time zone. Time zone codes The following table lists all of the worldwide time zone codes and the associated time zone descriptions. Additional information about the time zone is located in the Comments column. Code Time zone Comments AD Europe/Andorra AE Asia/Dubai AF Asia/Kabul AG America/Antigua AI America/Anguilla AL Europe/Tirane AM Asia/Yerevan AN America/Curacao AO Africa/Luanda AQ Antarctica/McMurdo McMurdo Station, Ross Island AQ Antarctica/South_Pole Amundsen-Scott Station, South Pole AQ Antarctica/Rothera Rothera Station, Adelaide Island AQ Antarctica/Palmer Palmer Station, Anvers Island AQ Antarctica/Mawson Mawson Station, Holme Bay AQ Antarctica/Davis Davis Station, Vestfold Hills AQ Antarctica/Casey Casey Station, Bailey Peninsula AQ Antarctica/Vostok Vostok Station, S Magnetic Pole AQ Antarctica/DumontDUrville Dumont-d'Urville Station, Terre Adelie AQ Antarctica/Syowa Syowa Station, E Ongul I AR America/Argentina/Buenos_Aires Buenos Aires (BA, CF) AR America/Argentina/Cordoba most locations (CB, CC, CN, ER, FM, LP, MN, NQ, RN, SA, SE, SF, SL) AR America/Argentina/Jujuy Jujuy (JY) AR America/Argentina/Tucuman Tucuman (TM) AR America/Argentina/Catamarca Catamarca (CT), Chubut (CH) AR America/Argentina/La_Rioja La Rioja (LR) AR America/Argentina/San_Juan San Juan (SJ) AR America/Argentina/Mendoza Mendoza (MZ) AR America/Argentina/Rio_Gallegos Santa Cruz (SC) AR America/Argentina/Ushuaia Tierra del Fuego (TF) AS Pacific/Pago_Pago Copyright IBM Corp. 0, 04 03

230 Code Time zone Comments AT Europe/Vienna AU Australia/Lord_Howe Lord Howe Island AU Australia/Hobart Tasmania - most locations AU Australia/Currie Tasmania - King Island AU Australia/Melbourne Victoria AU Australia/Sydney New South Wales - most locations AU Australia/Broken_Hill New South Wales - Yancowinna AU Australia/Brisbane Queensland - most locations AU Australia/Lindeman Queensland - Holiday Islands AU Australia/Adelaide South Australia AU Australia/Darwin Northern Territory AU Australia/Perth Western Australia - most locations AU Australia/Eucla Western Australia - Eucla area AW America/Aruba AX Europe/Mariehamn AZ Asia/Baku BA Europe/Sarajevo BB America/Barbados BD Asia/Dhaka BE Europe/Brussels BF Africa/Ouagadougou BG Europe/Sofia BH Asia/Bahrain BI Africa/Bujumbura BJ Africa/Porto-Novo BL America/St_Barthelemy BM Atlantic/Bermuda BN Asia/Brunei BO America/La_Paz BR America/Noronha Atlantic islands BR America/Belem Amapa, E Para BR America/Fortaleza NE Brazil (MA, PI, CE, RN, PB) BR America/Recife Pernambuco BR America/Araguaina Tocantins BR America/Maceio Alagoas, Sergipe BR America/Bahia Bahia BR America/Sao_Paulo S & SE Brazil (GO, DF, MG, ES, RJ, SP, PR, SC, RS) BR America/Campo_Grande Mato Grosso do Sul BR America/Cuiaba Mato Grosso BR America/Porto_Velho W Para, Rondonia BR America/Boa_Vista Roraima 04 TS7650G (3958 DD5): Gateway IR

231 Code Time zone Comments BR America/Manaus E Amazonas BR America/Eirunepe W Amazonas BR America/Rio_Branco Acre BS America/Nassau BT Asia/Thimphu BW Africa/Gaborone BY Europe/Minsk BZ America/Belize CA America/St_Johns Newfoundland Time, including SE Labrador CA America/Halifax Atlantic Time - Nova Scotia (most places), PEI CA America/Glace_Bay Atlantic Time - Nova Scotia - places that did not observe DST CA America/Moncton Atlantic Time - New Brunswick CA America/Goose_Bay Atlantic Time - Labrador - most locations CA America/Blanc-Sablon Atlantic Standard Time - Quebec - Lower North Shore CA America/Montreal Eastern Time - Quebec - most locations CA America/Toronto Eastern Time - Ontario - most locations CA America/Nipigon Eastern Time - Ontario & Quebec - places that did not observe DST CA America/Thunder_Bay Eastern Time - Thunder Bay, Ontario CA America/Iqaluit Eastern Time - east Nunavut - most locations CA America/Pangnirtung Eastern Time - Pangnirtung, Nunavut CA America/Resolute Eastern Time - Resolute, Nunavut CA America/Atikokan Eastern Standard Time - Atikokan, Ontario and Southampton I, Nunavut CA America/Rankin_Inlet Central Time - central Nunavut CA America/Winnipeg Central Time - Manitoba & west Ontario CA America/Rainy_River Central Time - Rainy River & Fort Frances, Ontario CA America/Regina Central Standard Time - Saskatchewan - most locations CA America/Swift_Current Central Standard Time - Saskatchewan - midwest CA America/Edmonton Mountain Time - Alberta, east British Columbia & west Saskatchewan CA America/Cambridge_Bay Mountain Time - west Nunavut CA America/Yellowknife Mountain Time - central Northwest Territories CA America/Inuvik Mountain Time - west Northwest Territories CA America/Dawson_Creek Mountain Standard Time - Dawson Creek & Fort Saint John, British Columbia CA America/Vancouver Pacific Time - west British Columbia CA America/Whitehorse Pacific Time - south Yukon CA America/Dawson Pacific Time - north Yukon CC Indian/Cocos Appendix D. Worldwide time zone codes 05

232 Code Time zone Comments CD Africa/Kinshasa west Dem. Rep. of Congo CD Africa/Lubumbashi east Dem. Rep. of Congo CF Africa/Bangui CG Africa/Brazzaville CH Europe/Zurich CI Africa/Abidjan CK Pacific/Rarotonga CL America/Santiago most locations CL Pacific/Easter Easter Island & Sala y Gomez CM Africa/Douala CN Asia/Shanghai east China - Beijing, Guangdong, Shanghai, etc. CN Asia/Harbin Heilongjiang (except Mohe), Jilin CN Asia/Chongqing central China - Sichuan, Yunnan, Guangxi, Shaanxi, Guizhou, etc. CN Asia/Urumqi most of Tibet & Xinjiang CN Asia/Kashgar west Tibet & Xinjiang CO America/Bogota CR America/Costa_Rica CU America/Havana CV Atlantic/Cape_Verde CX Indian/Christmas CY Asia/Nicosia CZ Europe/Prague DE Europe/Berlin DJ Africa/Djibouti DK Europe/Copenhagen DM America/Dominica DO America/Santo_Domingo DZ Africa/Algiers EC America/Guayaquil mainland EC Pacific/Galapagos Galapagos Islands EE Europe/Tallinn EG Africa/Cairo EH Africa/El_Aaiun ER Africa/Asmara ES Europe/Madrid mainland ES Africa/Ceuta Ceuta & Melilla ES Atlantic/Canary Canary Islands ET Africa/Addis_Ababa FI Europe/Helsinki FJ Pacific/Fiji 06 TS7650G (3958 DD5): Gateway IR

233 Code Time zone Comments FK Atlantic/Stanley FM Pacific/Truk Truk (Chuuk) and Yap FM Pacific/Ponape Ponape (Pohnpei) FM Pacific/Kosrae Kosrae FO Atlantic/Faroe FR Europe/Paris GA Africa/Libreville GB Europe/London GD America/Grenada GE Asia/Tbilisi GF America/Cayenne GG Europe/Guernsey GH Africa/Accra GI Europe/Gibraltar GL America/Godthab most locations GL America/Danmarkshavn east coast, north of Scoresbysund GL America/Scoresbysund Scoresbysund / Ittoqqortoormiit GL America/Thule Thule / Pituffik GM Africa/Banjul GN Africa/Conakry GP America/Guadeloupe GQ Africa/Malabo GR Europe/Athens GS Atlantic/South_Georgia GT America/Guatemala GU Pacific/Guam GW Africa/Bissau GY America/Guyana HK Asia/Hong_Kong HN America/Tegucigalpa HR Europe/Zagreb HT America/Port-au-Prince HU Europe/Budapest ID Asia/Jakarta Java & Sumatra ID Asia/Pontianak west & central Borneo ID Asia/Makassar east & south Borneo, Celebes, Bali, Nusa Tengarra, west Timor ID Asia/Jayapura Irian Jaya & the Moluccas IE Europe/Dublin IL Asia/Jerusalem IM Europe/Isle_of_Man Appendix D. Worldwide time zone codes 07

234 Code Time zone Comments IN Asia/Calcutta IO Indian/Chagos IQ Asia/Baghdad IR Asia/Tehran IS Atlantic/Reykjavik IT Europe/Rome JE Europe/Jersey JM America/Jamaica JO Asia/Amman JP Asia/Tokyo KE Africa/Nairobi KG Asia/Bishkek KH Asia/Phnom_Penh KI Pacific/Tarawa Gilbert Islands KI Pacific/Enderbury Phoenix Islands KI Pacific/Kiritimati Line Islands KM Indian/Comoro KN America/St_Kitts KP Asia/Pyongyang KR Asia/Seoul KW Asia/Kuwait KY America/Cayman KZ Asia/Almaty most locations KZ Asia/Qyzylorda Qyzylorda (Kyzylorda, Kzyl-Orda) KZ Asia/Aqtobe Aqtobe (Aktobe) KZ Asia/Aqtau Atyrau (Atirau, Gur'yev), Mangghystau (Mankistau) KZ Asia/Oral West Kazakhstan LA Asia/Vientiane LB Asia/Beirut LC America/St_Lucia LI Europe/Vaduz LK Asia/Colombo LR Africa/Monrovia LS Africa/Maseru LT Europe/Vilnius LU Europe/Luxembourg LV Europe/Riga LY Africa/Tripoli MA Africa/Casablanca MC Europe/Monaco MD Europe/Chisinau 08 TS7650G (3958 DD5): Gateway IR

235 Code Time zone Comments ME Europe/Podgorica MF America/Marigot MG Indian/Antananarivo MH Pacific/Majuro most locations MH Pacific/Kwajalein Kwajalein MK Europe/Skopje ML Africa/Bamako MM Asia/Rangoon MN Asia/Ulaanbaatar most locations MN Asia/Hovd Bayan-Olgiy, Govi-Altai, Hovd, Uvs, Zavkhan MN Asia/Choibalsan Dornod, Sukhbaatar MO Asia/Macau MP Pacific/Saipan MQ America/Martinique MR Africa/Nouakchott MS America/Montserrat MT Europe/Malta MU Indian/Mauritius MV Indian/Maldives MW Africa/Blantyre MX America/Mexico_City Central Time - most locations MX America/Cancun Central Time - Quintana Roo MX America/Merida Central Time - Campeche, Yucatan MX America/Monterrey Central Time - Coahuila, Durango, Nuevo Leon, Tamaulipas MX America/Mazatlan Mountain Time - S Baja, Nayarit, Sinaloa MX America/Chihuahua Mountain Time - Chihuahua MX America/Hermosillo Mountain Standard Time - Sonora MX America/Tijuana Pacific Time MY Asia/Kuala_Lumpur peninsular Malaysia MY Asia/Kuching Sabah & Sarawak MZ Africa/Maputo NA Africa/Windhoek NC Pacific/Noumea NE Africa/Niamey NF Pacific/Norfolk NG Africa/Lagos NI America/Managua NL Europe/Amsterdam NO Europe/Oslo NP Asia/Katmandu Appendix D. Worldwide time zone codes 09

236 Code Time zone Comments NR Pacific/Nauru NU Pacific/Niue NZ Pacific/Auckland most locations NZ Pacific/Chatham Chatham Islands OM Asia/Muscat PA America/Panama PE America/Lima PF Pacific/Tahiti Society Islands PF Pacific/Marquesas Marquesas Islands PF Pacific/Gambier Gambier Islands PG Pacific/Port_Moresby PH Asia/Manila PK Asia/Karachi PL Europe/Warsaw PM America/Miquelon PN Pacific/Pitcairn PR America/Puerto_Rico PS Asia/Gaza PT Europe/Lisbon mainland PT Atlantic/Madeira Madeira Islands PT Atlantic/Azores Azores PW Pacific/Palau PY America/Asuncion QA Asia/Qatar RE Indian/Reunion RO Europe/Bucharest RS Europe/Belgrade RU Europe/Kaliningrad Moscow-0 - Kaliningrad RU Europe/Moscow Moscow+00 - west Russia RU Europe/Volgograd Moscow+00 - Caspian Sea RU Europe/Samara Moscow+0 - Samara, Udmurtia RU Asia/Yekaterinburg Moscow+0 - Urals RU Asia/Omsk Moscow+03 - west Siberia RU Asia/Novosibirsk Moscow+03 - Novosibirsk RU Asia/Krasnoyarsk Moscow+04 - Yenisei River RU Asia/Irkutsk Moscow+05 - Lake Baikal RU Asia/Yakutsk Moscow+06 - Lena River RU Asia/Vladivostok Moscow+07 - Amur River RU Asia/Sakhalin Moscow+07 - Sakhalin Island RU Asia/Magadan Moscow+08 - Magadan RU Asia/Kamchatka Moscow+09 - Kamchatka 0 TS7650G (3958 DD5): Gateway IR

237 Code Time zone Comments RU Asia/Anadyr Moscow+0 - Bering Sea RW Africa/Kigali SA Asia/Riyadh SB Pacific/Guadalcanal SC Indian/Mahe SD Africa/Khartoum SE Europe/Stockholm SG Asia/Singapore SH Atlantic/St_Helena SI Europe/Ljubljana SJ Arctic/Longyearbyen SK Europe/Bratislava SL Africa/Freetown SM Europe/San_Marino SN Africa/Dakar SO Africa/Mogadishu SR America/Paramaribo ST Africa/Sao_Tome SV America/El_Salvador SY Asia/Damascus SZ Africa/Mbabane TC America/Grand_Turk TD Africa/Ndjamena TF Indian/Kerguelen TG Africa/Lome TH Asia/Bangkok TJ Asia/Dushanbe TK Pacific/Fakaofo TL Asia/Dili TM Asia/Ashgabat TN Africa/Tunis TO Pacific/Tongatapu TR Europe/Istanbul TT America/Port_of_Spain TV Pacific/Funafuti TW Asia/Taipei TZ Africa/Dar_es_Salaam UA Europe/Kiev most locations UA Europe/Uzhgorod Ruthenia UA Europe/Zaporozhye Zaporozh'ye, E Lugansk / Zaporizhia, E Luhansk UA Europe/Simferopol central Crimea Appendix D. Worldwide time zone codes

238 Code Time zone Comments UG Africa/Kampala UM Pacific/Johnston Johnston Atoll UM Pacific/Midway Midway Islands UM Pacific/Wake Wake Island US America/New_York Eastern Time US America/Detroit Eastern Time - Michigan - most locations US America/Kentucky/Louisville Eastern Time - Kentucky - Louisville area US America/Kentucky/Monticello Eastern Time - Kentucky - Wayne County US America/Indiana/Indianapolis Eastern Time - Indiana - most locations US America/Indiana/Vincennes Eastern Time - Indiana - Daviess, Dubois, Knox & Martin Counties US America/Indiana/Knox Eastern Time - Indiana - Starke County US America/Indiana/Winamac Eastern Time - Indiana - Pulaski County US America/Indiana/Marengo Eastern Time - Indiana - Crawford County US America/Indiana/Vevay Eastern Time - Indiana - Switzerland County US America/Chicago Central Time US America/Indiana/Tell_City Central Time - Indiana - Perry County US America/Indiana/Petersburg Central Time - Indiana - Pike County US America/Menominee Central Time - Michigan - Dickinson, Gogebic, Iron & Menominee Counties US America/North_Dakota/Center Central Time - North Dakota - Oliver County US America/North_Dakota/New_Salem Central Time - North Dakota - Morton County (except Mandan area) US America/Denver Mountain Time US America/Boise Mountain Time - south Idaho & east Oregon US America/Shiprock Mountain Time - Navajo US America/Phoenix Mountain Standard Time - Arizona US America/Los_Angeles Pacific Time US America/Anchorage Alaska Time US America/Juneau Alaska Time - Alaska panhandle US America/Yakutat Alaska Time - Alaska panhandle neck US America/Nome Alaska Time - west Alaska US America/Adak Aleutian Islands US Pacific/Honolulu Hawaii UY America/Montevideo UZ Asia/Samarkand west Uzbekistan UZ Asia/Tashkent east Uzbekistan VA Europe/Vatican VC America/St_Vincent VE America/Caracas VG America/Tortola VI America/St_Thomas TS7650G (3958 DD5): Gateway IR

239 Code Time zone Comments VN Asia/Saigon VU Pacific/Efate WF Pacific/Wallis WS Pacific/Apia YE Asia/Aden YT Indian/Mayotte ZA Africa/Johannesburg ZM Africa/Lusaka ZW Africa/Harare Appendix D. Worldwide time zone codes 3

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241 Appendix E. TS7650G equipment and documents that are provided by IBM The TS7650G shipment includes the following components. Part numbers are subject to change. Ship group v 45E DD3 Ship Group MFI v 45E689 ISO bill of material v (x) 4R6959 Perchlorate Flyer v (x) 95P03 Hotline Card Recovery disk (x) IBM ProtecTIER Maintenance and Recovery Disk ProtecTIER software v (x) IBM System Storage ProtecTIER Enterprise Edition V3..8 DVD v (x) IBM System Storage ProtecTIER Manager V3..8 DVD v Machine code v (x) 45E456 License Agreement for Machine Code Z Labels v (x) 45E560 Fibre Channel Label set v (x) 45E806 Fibre Channel Label set v (x) 45E56 Power Label set v (x) 45E56 Ethernet Label set Miscellaneous (RR) 45E68 IBM System Storage ProtecTIER Source Code (as requested) (x) 95P89 00' Ethernet Cable (x) 95P M Ethernet Cable Publications v (x) 45E8334 Start Here v (x) 45E8335 Statement of Limited Warranty v (x) 45E833 IBM TS7650 with ProtecTIER Publications CD (contains): IBM TS7650G ProtecTIER Deduplication Gateway Introduction and Planning Guide, V3.3, GA3-098 IBM TS7650G ProtecTIER Deduplication Gateway Installation Roadmap Guide, V3.3.6., GA3-09 IBM ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, V3.3.6., GA3-09 IBM Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, v3.3, GA3-093 IBM Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, PN 95P894 Copyright IBM Corp. 0, 04 5

242 TSSC code and publications (supplied through TSSC features) v 46X4 (x) TSSC Version 7.0.x or higher microcode v 46X44 (x) TSSC Documentation CD v 46X45 (x) TSSC MI v 46X4457 (x) DS4000 GUI CD 6 TS7650G (3958 DD5): Gateway IR

243 Appendix F. ProtecTIER Manager common tasks Running the ProtecTIER Manager application TS7600 ProtecTIER Deduplication Solutions, V This task describes how to run the ProtecTIER Manager software on the ProtecTIER Manager workstation. About this task Managing nodes and clusters The ProtecTIER Manager GUI can be run from either a Windows based, or a Linux based ProtecTIER Manager workstation. Procedure. Run the ProtecTIER Manager application: v On a Windows-based ProtecTIER Manager workstation, run the ProtecTIER Manager application: Click Start > Programs > IBM > ProtecTIER Manager > IBM ProtecTIER Manager. v On a Linux-based ProtecTIER Manager workstation: a. Navigate to the directory where you installed ProtecTIER Manager. The default installation directory is: /opt/ibm/ptmanager. b. Double-click the ProtecTIER Manager icon. The ProtecTIER Manager window is displayed.. Go on to. 3. Go on to Managing nodes and clusters. The ProtecTIER system supports both one-node systems (stand-alone) and two-node (clustered) configurations. A clustered configuration enables higher throughput and provides higher availability in the event of node failure. When ProtecTIER Manager restarts, it automatically detects all nodes on the added subnetworks of the Internet Protocol network. Removing a node stops ProtecTIER Manager from registering the node and being able to manage it. The node and the associated cluster are unaffected by removing a node in this way. If you remove a node that is associated with a two-node cluster, the second node is also removed. Adding and removing nodes from ProtecTIER Manager The topics in this section describe how to add a node, a subnetwork node, and remove a node from the ProtecTIER system using the ProtecTIER Manager. Note: This section provides instructions for adding and removing nodes when using the TS7650G. Adding a node registers the node IP address and port number with the instance of ProtecTIER Manager at your workstation. Similarly, removing a node removes the node registration from ProtecTIER Manager at that workstation. Copyright IBM Corp. 0, 04 7

244 Adding nodes Complete this task to add a node to your ProtecTIER system with ProtecTIER Manager. About this task Adding a node registers the node IP address and port number with the instance of ProtecTIER Manager at your workstation. To add a node to your ProtecTIER system: Procedure. Run the ProtecTIER Manager application: v For a Windows-based ProtecTIER Manager workstation, run the ProtecTIER Manager application: Click Start > Programs > IBM > ProtecTIER Manager > IBM ProtecTIER Manager. v For a Linux-based ProtecTIER Manager workstation, click the icon for ProtecTIER Manager on the Desktop or the location of the shortcut specified during the installation. The ProtecTIER Manager window is displayed.. From the Systems Management view, click the Add new node button on the toolbar located at the top of the ProtecTIER Manager window. The Add new node dialog box is displayed, prompting you for the IP address and Port number of the node that you want to add. 3. Enter the IP address of the node and click Ok. The node is displayed in the Navigation pane and the Login button is displayed in the View pane. Note: Do not change the port number of the node unless directed to do so by trained ProtecTIER specialist. Adding node subnetworks This topic describes how to add a node subnetwork to your ProtecTIER system with the ProtecTIER Manager. About this task In addition to adding individual nodes to ProtecTIER Manager, you can add addresses for subnetworks to which nodes are connected. When ProtecTIER Manager restarts, it automatically detects all nodes on the added subnetworks of the TCP/IP network. Procedure. Click on the Auto discovery tab.. For each subnetwork you want to add, click a Sub network check box and enter the subnetwork address in the corresponding field. 3. Click Ok. The Preferences dialog box closes and the subnetwork address is added to the ProtecTIER Manager. When you restart the ProtecTIER Manager, all nodes on the defined subnetwork addresses are automatically added to the ProtecTIER Manager. 8 TS7650G (3958 DD5): Gateway IR

245 Removing nodes This topic describes how to remove a node from your ProtecTIER system using the ProtecTIER Manager. About this task Removing a node stops the instance of ProtecTIER Manager at your workstation from registering the node and being able to manage it. The node itself is unaffected by removing a node in this way. Perform the following steps to remove a node from ProtecTIER Manager: Note: Do not log in to the node you want to remove or you will be unable to perform this operation. Procedure. From theselect a system dropdown list in the Systems Management view, choose the system from which you want to disconnect.. Select Node > Remove node. A confirmation message box is displayed to remove the connection. 3. Click Yes. The node is removed. Customizing the network configuration of a node This topic describes how to use the Network Configuration window in ProtecTIER Manager to customize the IP communication interfaces on a node. About this task The Network Configuration window lets you reassign the IP communication interfaces to group several physical interfaces into a single virtual interface, and create a bond configuration of several physical interfaces. The IP communication interfaces can also be reassigned using the ProtecTIER Service menu. See Chapter 6, Configuring Server A, on page 5. Procedure. From the Systems Management view, select Node > Network configuration. The Network configuration window is displayed: Appendix F. ProtecTIER Manager common tasks 9

246 ts764 Figure 89. Configure IP interfaces window. Select a node from the Node to be configured field. 3. Highlight the virtual interface you wish to edit. 4. Click on the dropdown in the L/B Method column to select the load balancing method. The available load balancing methods are displayed: RR (Round-robin) Outgoing traffic is spread evenly across all of the adapter ports in the bond L Outgoing traffic is spread using a default transmit hash policy of layer LL3 Outgoing traffic is spread using a transmit hash policy of MAC addresses and IP addresses of the source and the destination L3L4 Outgoing traffic is spread using a transmit hash policy of IP addresses and ports of the source and the destination HA Active-backup policy: only one slave in the bond is active. A different slave becomes active if, and only if, the active slave fails. 5. Edit the IP Address, Netmask and Gateway addresses, as desired. 6. If you want to reassign a physical interface, select an Ethernet port from the ports available in the Assign field. 7. If you want to unassign a port, select the port to unassign from the Unassigned Ethernet Ports dropdown. 8. Click Ok to save the changes and exit the Network Configuration window. Logging in and out of the ProtecTIER Manager application Complete this task to log in to and log out of the ProtecTIER Manager application. About this task ProtecTIER Manager has default user accounts corresponding to three user permission levels: Administrator, Operator, and User. For more information, see Permission levels on page. The default username and password for each of these accounts are as follows: 0 TS7650G (3958 DD5): Gateway IR

247 Table 48. Default usernames and passwords Permission Level Default Username Default Password Administrator ptadmin ptadmin Operator ptoper ptoper User ptuser ptuser Managing users Procedure. Click the Login button. The Login dialog box is displayed.. Enter your username and password. 3. Click Ok. The Login dialog box closes and ProtecTIER Manager displays the information for that node. Results IBM recommends that you change or replace these default user accounts. For more information, see Managing users. If you log in with Administrator level permission while another Administrator is already logged in, a message box is displayed with the following message: Administrator is already logged in from host <host name>, at IP address: <IP address>. Would you like to login anyway? Clicking Yes forces the other Administrator to logout. The topics in this section describe how to manage users of the ProtecTIER Manager system. ProtecTIER Manager enables you to create user accounts with different permission levels for accessing and configuring your ProtecTIER system. Permission levels This topic describes the various user permission levels in the ProtecTIER Manager system. The ProtecTIER system supports the following permission levels: v Administrator has full access to the ProtecTIER system. v v Note: Only one Administrator can be logged in to the ProtecTIER system at a time. If you log in as an administrator while another administrator is already logged in, the system displays a notification pane. The notification pane lists the other administrator who is logged in, and offers to force that administrator to log out. Operator can access ProtecTIER Manager monitoring screens and perform limited tasks. User can access only ProtecTIER Manager monitoring screens. Adding user accounts This topic describes how to add a user account to ProtecTIER Manager. Appendix F. ProtecTIER Manager common tasks

248 About this task Complete this task to add a new user account to the ProtecTIER Manager system. Procedure. Log in to the ProtecTIER Manager system and choose System > Manage Users. The Manage Users dialog is displayed: ts7688 Figure 90. Manage Users dialog. Click Add. The Add account dialog is displayed. 3. In the User name field, enter a username for the account. 4. In the New password field, enter a password for the account. 5. In the Verify password field, reenter the password that you entered in the New password field. 6. In the Permission field, select a permission level (Administrator, Operator, or User) you want to assign to the user account. Note: Before processing, record this information in a manner that allows you to notify the new user. Remind the new user to record the password because you nor the system stores the passwords for later use. 7. Click Ok. The Add account dialog closes and the account is added to the ProtecTIER Manager system. 8. Click Close to exit the Manage Users window. Changing the user account password This topic describes how to change the password of a user account on the ProtecTIER Manager system. TS7650G (3958 DD5): Gateway IR

249 About this task Complete this task to change the user password in the ProtecTIER Manager system. Procedure. Choose System > Manage Users. The Manage Users dialog is displayed.. Select a user account from the list and click Change password. The Change password dialog is displayed. 3. Type the current password in the Password field. 4. Type the new password in the New password field. 5. Type the new password again in the Verify password field. 6. Click Ok. The password for the selected user account is changed. 7. Click Close to exit the Manage Users window. Changing the Support System settings This topic explains how to change the support system settings. About this task Saving and printing data The ProtecTIER Manager installation wizard and the ProtecTIER Manager application are fully compatible with the JAWS screen-reader software. ProtecTIER Manager also allows you to change other accessibility settings, such as the contrast resolution mode and color palette. Instructions for installing JAWS and the Java-based accessibility tools, and for setting the contrast resolution mode and color palette are available in Accessibility for publications and ProtecTIER Manager on page 7. This task describes how to save or print the data displayed in informational ProtecTIER Manager windows. About this task Follow these steps to save or print data in ProtecTIER Manager informational windows and panes: Procedure. Select Options in the upper right-hand corner of the window. Note: The Options menu may not be available on all windows.. Select Save to save the information or Print to print the information. Use the standard saving or printing procedures for your operating system. Refreshing ProtecTIER Manager This task describes how to refresh windows, screens, and panes in the ProtecTIER Manager application. Many windows, screens, and panes of ProtecTIER Manager automatically refresh to display the most current information. However, you need to refresh some Appendix F. ProtecTIER Manager common tasks 3

250 windows manually. Because you can have multiple ProtecTIER Manager workstations on the same system, changes made on another workstation are not automatically reflected on your workstation. To ensure that you have the most up to date information, you should periodically refresh the ProtecTIER Manager Navigation pane and View pane. Figure 9. ProtecTIER Manager Select the Refresh navigation pane button to refresh the Navigation pane. Select the Refresh current view button to refresh the View pane. Running operations in the background This topic describes enabling operations to run in the background while you are run another operation. You can use the same instance of ProtecTIER Manager to work with multiple ProtecTIER systems while a specific ProtecTIER Manager operation runs in the background. You cannot, however, run multiple operations in the same ProtecTIER system. For instance, if you are running a Delete library operation, the wizard prompts you to wait while the system goes offline to run the required operation. That system will be busy until it completes, thereby not allowing further administration of other operations. By selecting Run in background, you return control to the user. If additional systems are configured in ProtecTIER Manager, those systems are accessible and can be worked on, even while the required operation is running. 4 TS7650G (3958 DD5): Gateway IR

251 How to send your comments Your feedback is important in helping to provide the most accurate and highest quality information. To submit any comments about this book or any other IBM System Storage TS7600 with ProtecTIER documentation: v Send your comments by to starpubs@us.ibm.com. Be sure to include the following information: Exact publication title and version Publication form number (for example, GC ) Page, table, or illustration numbers that you are commenting on with a detailed description of any information that should be changed Copyright IBM Corp. 0, 04 5

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253 Accessibility for publications and ProtecTIER Manager The publications for this product are in Adobe Portable Document Format (PDF) and should be compliant with accessibility standards. Use these procedures to enable screen-reader compatibility, change the Windows contrast setting, and customize the color palette used in ProtecTIER Manager. About this task If you experience difficulties when you use the PDF files and want to request a Web-based format for a publication, send your request to the following address: International Business Machines Corporation Information Development Department GZW 9000 South Rita Road Tucson, Arizona U.S.A In the request, be sure to include the publication number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. About the Windows-based accessibility features About this task The accessibility features in ProtecTIER Manager help persons with limited vision use the ProtecTIER Manager installation wizard and software. After preparing the ProtecTIER Manager workstation for accessibility, you can use Windows-based screen-reader software and a digital voice synthesizer to hear what is displayed on the screen. The installation, configuration, and instructional screens in the Windows versions of the ProtecTIER Manager installation wizard and the ProtecTIER Manager software have been tested with JAWS. However, the associated diagrams and graphs in ProtecTIER Manager and ProtecTIER Replication Manager, do not currently support keyboard navigation or screen-reader use. You can obtain full system statistics (typically provided in the diagrams and graphs) by going to the ProtecTIER Manager toolbar and clicking: Reports > Create long term statistics report, and downloading the results. To enable screen-reader compatibility, you must prepare the ProtecTIER Manager workstation by completing these tasks. Instructions are provided in the topics that follow: Before you install ProtecTIER Manager: v Download and install the Java Runtime Environment (JRE). v Download and install the Java Access Bridge (JAB). After you install ProtecTIER Manager: Copyright IBM Corp. 0, 04 7

254 About the Java-based tools v v v Change the ProtecTIER Manager preferences to enable support of the Windows system settings (required) Select a high-contrast color scheme in Windows (optional) Customize the color palette used in the ProtecTIER Manager display (optional) About this task Complete the following the procedures to download and install the Java-based tools that are required to enable full screen-reader compatibility on the ProtecTIER Manager workstation. Install the Java Runtime Environment (JRE) first, and then install the Java Access Bridge (JAB). Both of these tools must be installed before you install the ProtecTIER Manager software. For simplicity, download the Java-based tools by using the ProtecTIER Manager workstation on which you are installing the JRE and JAB. If this is not possible, try to use another computer that is running Windows. Installing the Java Runtime Environment About this task The JRE includes the Java Virtual Machine (JVM). These tools are necessary for your computer to run Java-based applications. Procedure. Go to The Java website opens. The java.com website auto-detects the operating system and Internet browser of the computer you use when you access the site.. Click Free Java Download, and proceed as appropriate: v If the Download Java for Windows page opens, go on to step 3 v If the Download Java for... page title contains the name of an operating system other than Windows, do the following: a. Click the See all downloads here link. The list of available downloads, categorized by operating system, displays. b. In the Windows section, click Windows 7/XP/Vista/000/003/008 Online. 3. Review the information provided, and then click Agree and Start Free Download. The download dialog box opens. 4. Follow the on-screen instructions to save the executable (.exe) installer file to the hard disk drive. 5. After the download is complete, find the installer file on the hard disk drive and write down the full path to the location of the file. For example: C:\Program Files\Java\jre6\bin\java.exe. This path is needed during ProtecTIER Manager installation. 6. Proceed as appropriate: 8 TS7650G (3958 DD5): Gateway IR

255 v If you downloaded the installer on the ProtecTIER Manager workstation on which you are installing the JRE, go on to step 7. v If you downloaded the installer on a PC other than the applicable ProtecTIER Manager workstation, do the following: a. Copy the installer file onto a CD, flash memory drive, or other form of removable media. b. Copy the installer file from the removable media to the hard disk drive of the ProtecTIER Manager workstation. c. Go on to step Double-click the installer file to start the Java installation wizard. The Java Setup Welcome window opens. 8. Click Install and follow the on-screen instructions to complete the installation process. 9. When you have successfully installed the JRE, go on to Installing the Java Access Bridge. Installing the Java Access Bridge About this task The Java Access Bridge (JAB) makes it possible for you to use Java-based screen readers with the ProtecTIER Manager installation wizard and software. Procedure. Go to: html. The Java SE Desktop Accessibility page of the Oracle website opens.. Read the information provided, then click Access Bridge. 3. Scroll down to the Java Access Bridge for Microsoft Windows Operating System x.x.x (where x.x.x is the most recent version listed) section. Click the Download Java Access Bridge x.x.x link. The Software License Agreement page opens. 4. Read the license agreement, and then select the I agree to the Software License Agreement check box. The Download Java Access Bridge for Windows Operating System x.x.x page opens. 5. In the Required Files list, click the link to download the Access Bridge x.x.x, accessbridge-x.x.x.exe file. The download dialog box opens. 6. Follow the on-screen instructions to save the executable (.exe) installer file to the hard disk drive. 7. When the download is complete, locate the installer file on the hard disk drive and proceed as appropriate: v If you downloaded the installer by using the ProtecTIER Manager workstation on which you are installing the JAB, go on to step 8 on page 30. v If you downloaded the installer by using a PC other than the applicable ProtecTIER Manager workstation, do the following: a. Copy the installer file onto a CD, flash memory drive, or other removable media device. Accessibility for publications and ProtecTIER Manager 9

256 b. Copy the installer file from the removable media device to the hard disk drive of the ProtecTIER Manager workstation. c. Go on to step On the ProtecTIER Manager workstation, double-click the accessbridge-x.x.x.exe installer file. A security warning dialog box displays. 9. Click Run. The Java Access Bridge InstallShield Wizard opens. 0. Read the welcome information, then click Next and follow the on-screen instructions to complete the installation.. When the installation is complete, restart the workstation as directed. You now have the necessary Java tools for compatibility between the ProtecTIER Manager installation wizard and screen reader software.. Follow the instructions in Using a screen reader to install ProtecTIER Manager to start the ProtecTIER Manager installation wizard by using a screen reader. Using a screen reader to install ProtecTIER Manager About this task Install ProtecTIER Manager according to the following command line-based instructions. 30 TS7650G (3958 DD5): Gateway IR When entering the commands, type them exactly as shown, including any spaces or quotation marks. Any deviation in the procedure can cause the installation to start in the non-accessible mode, or fail completely. Procedure. If your workstation is configured to automatically open DVDs, temporarily disable the Windows AutoPlay feature for the CD/DVD device. Use the Windows Help or other Windows documentation for instructions, and then go on to step.. Insert the IBM ProtecTIER Manager V DVD into the CD/DVD drive of the ProtecTIER Manager workstation. 3. Access the command prompt on the ProtecTIER Manager workstation: a. Click Start > Run... The Run dialog box opens. 4. In the Open field, type: cmd and click Ok. The command window opens. 5. Browse to the ProtecTIER Manager installation directory on the DVD. To do so: a. At the command prompt, type: D: (where D: is the letter assigned to the CD/DVD drive of the workstation) and press <enter>. b. At the command prompt, list the contents of the DVD. Type: dir and press <enter>. c. Locate the name of the ProtecTIER Manager directory on the DVD. For example: PT_Manager_V3.3. d. At the command prompt, change to the ProtecTIER Manager directory. Type: cd <directory name> and press <enter>. For example: cd PT_Manager_V3.3 <enter>.

257 e. At the command prompt, change to the Windows directory. Type: cd windows and press <enter>. f. At the command prompt, type: Install.exe LAX_VM "C:\Program Files\ Java60\jre\bin\java.exe" and press <enter>, where the path contained within the quotation marks is the same as the path that you noted in step 5 on page 8. The screen-reader-enabled ProtecTIER Manager installation wizard starts. g. Follow the spoken prompts to compete the installation. 6. When the installation completes, proceed as appropriate: v v If you do not want to enable the Windows High Contrast option or customize the color palette, resume your regular use of ProtecTIER Manager. To change the contrast mode for ProtecTIER Manager, go to Enabling the Windows High Contrast option. To customize the color palette, go to Customizing the color palette on page 35. Enabling the Windows High Contrast option About this task To make it possible for ProtecTIER Manager display in high contrast, you must first enable the Use High Contrast option in Windows. Procedure. On the ProtecTIER Manager workstation, go to Windows > Control Panel > Accessibility Options. The Accessibility Options dialog box opens.. Select the Display tab. 3. In the High Contrast area of the Display tab, select the Use High Contrast check box, as shown in Figure 9 on page 3: Accessibility for publications and ProtecTIER Manager 3

258 ts Figure 9. Display tab 4. Click Settings. The Settings for High Contrast dialog box displays, as shown in Figure 93 on page 33: 3 TS7650G (3958 DD5): Gateway IR

259 ts Figure 93. Settings for High Contrast By default, the High Contrast Black (large) scheme is selected. 5. Do one of the following: v To use the default, High Contrast Black (large), scheme: a. Click Ok to close the Settings for High Contrast dialog box. b. Click Ok to close the Accessibility Options dialog box. After a few moments, the display changes to the new color scheme. c. Go on to Using the Windows high contrast scheme with ProtecTIER Manager. v To use a different high contrast scheme: a. Click the arrow to show the list of available color schemes. b. Select the high contrast scheme that you want to use. c. Click Ok to close the Settings for High Contrast dialog box. d. Click Ok to close the Accessibility Options dialog box. After a few moments, the display changes to the new color scheme. e. Go on to Using the Windows high contrast scheme with ProtecTIER Manager. Using the Windows high contrast scheme with ProtecTIER Manager About this task Now that you have changed the contrast scheme in Windows, you must enable the Support system settings option in ProtecTIER Manager. Procedure. Launch ProtecTIER Manager: Accessibility for publications and ProtecTIER Manager 33

260 a. Click: Start > All Programs > IBM > ProtecTIER Manager > IBM ProtecTIER Manager. The ProtecTIER Manager window opens, as shown in: Figure 94. ts Figure 94. ProtecTIER Manager window. On the toolbar, click: Tools > Preferences. The Preferences dialog box opens with the Appearance tab selected, as shown in Figure 95: ts Figure 95. Preferences dialog box 34 TS7650G (3958 DD5): Gateway IR

261 3. On the Appearance tab, select the Support system settings check box. You are returned to the ProtecTIER Manager window. 4. Exit and restart ProtecTIER Manager so the contrast settings take effect: a. On the ProtecTIER Manager toolbar, click: File > Exit. The ProtecTIER Manager window closes. b. Click: Start > All Programs > IBM > ProtecTIER Manager > IBM ProtecTIER Manager. When the ProtecTIER Manager window opens, the display reflects the contrast change, as shown in: Figure 96. ts Figure 96. Normal contrast versus high contrast Customizing the color palette About this task 5. Proceed as appropriate: v If you want to change one or more of the colors used in the ProtecTIER Manager display, continue to Customizing the color palette. v If you do not want to customize the color palette, resume your regular use of ProtecTIER Manager. Use this procedure to customize the color palette for ProtecTIER Manager to improve visibility in the display, or to suit your personal preferences. Procedure. If necessary, start ProtecTIER Manager as described in step on page 33.. Open the Preferences dialog box, as described in on page Scroll down (if necessary) to see the entire Color selection list, and then select the color you want to change. The Color selection dialog box opens, with the Swatches tab selected, as shown in Figure 97 on page 36: Accessibility for publications and ProtecTIER Manager 35

262 ts76088 Figure 97. Color selection, Swatches tab The color that is currently defined for your selection is shown in the Preview pane. 4. Select a new color from the color palette. You can also specify a new color by using the Hue/Saturation/Brightness (HSB) or Red/Green/Blue (RGB) color models. To do so, click the tab for the model you want to use and enter the required values. 5. When you have finished selecting or specifying the new color, click Ok. You are returned to the Appearance tab. 6. To change another color, repeat steps 3 on page 35 through When you are finished making changes in the Appearance tab, click Ok. You are returned to the ProtecTIER Manager window. 8. Exit and restart ProtecTIER Manager (as described in step 4 on page 35) so the color palette changes take effect. After you log in to ProtecTIER Manager and add a node, the display reflects your custom color selections. An example of the default color versus a custom color for Allocable resources, is shown in: Figure 98 on page TS7650G (3958 DD5): Gateway IR

263 ts76088 Figure 98. Default color versus custom color 9. Proceed as appropriate. Return to the task from which you were sent to these instructions or resume your regular use of ProtecTIER Manager. Accessibility for publications and ProtecTIER Manager 37

264 38 TS7650G (3958 DD5): Gateway IR

265 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-ibm product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY U.S.A. The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATIONS "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been Copyright IBM Corp. 0, 04 39

266 estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Information concerning non-ibm products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-ibm products. Questions on the capabilities of non-ibm products should be addressed to the suppliers of those products. All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only. This information is for planning purposes only. The information herein is subject to change before the products described become available. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: v AIX v DS4000 v Enterprise Storage Server v v v ESCON FICON i5/os v iseries v IBM v ProtecTIER v pseries v S/390 v ServeRAID v System x v System Storage v TotalStorage v Wake on LAN v z/os v zseries IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ((R) or (TM)), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or 40 TS7650G (3958 DD5): Gateway IR

267 Electronic emission notices common law trademarks in other countries. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. Java and all Java-based trademarks are trademarks of Oracle, Inc. in the United States, other countries, or both. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. This section contains the electronic emission notices or statements for the United States and other regions. Federal Communications Commission statement This explains the Federal Communications Commission's (FCC) statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 5 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors, or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment. Notices 4

268 This device complies with Part 5 of the FCC Rules. Operation is subject to the following two conditions: () this device might not cause harmful interference, and () this device must accept any interference received, including interference that might cause undesired operation. Industry Canada compliance statement This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada. European Union Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of European Union (EU) Council Directive 004/08/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-ibm option cards. Attention: This is an EN 550 Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures. Responsible Manufacturer: International Business Machines Corp. New Orchard Road Armonk, New York European community contact: IBM Deutschland GmbH Technical Regulations, Department M37 IBM-Allee, 739 Ehningen, Germany Tele: lugi@de.ibm.com Australia and New Zealand Class A Statement Attention: This is a Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures. Germany Electromagnetic compatibility directive Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 004/08/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 550 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM 4 TS7650G (3958 DD5): Gateway IR

269 empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt/eingebaut werden. EN 550 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden: "Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Mabnahmen zu ergreifen und dafür aufzukommen." Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten Dieses Produkt entspricht dem "Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)." Dies ist die Umsetzung der EU-Richtlinie 004/08/EG in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG Richtlinie 004/08/EG) für Geräte der Klasse A Dieses Gerät ist berechtigt, in übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller: International Business Machines Corp. New Orchard Road Armonk, New York Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M37 IBM-Allee, 739 Ehningen, Germany Tele: lugi@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 5504 und EN 550 Klasse A. Notices 43

270 People's Republic of China Class A Electronic Emission statement Taiwan Class A compliance statement Taiwan contact information This topic contains the product service contact information for Taiwan. IBM Taiwan Product Service Contact Information: IBM Taiwan Corporation 3F, No 7, Song Ren Rd., Taipei Taiwan Tel: fc00790 Japan Voluntary Control Council for Interference (VCCI) Class A Statement 44 TS7650G (3958 DD5): Gateway IR

271 Japan Electronics and Information Technology Industries Association (JEITA) Statement (less than or equal to 0 A per phase) jjieta Korean Communications Commission (KCC) Class A Statement Russia Electromagnetic Interference (EMI) Class A Statement rusemi Notices 45