SERVICE MANUAL FIELD SERVI

Transcription

1 SERVICE MANUAL FIELD SERVI r. 1.0

2 NTENTS SAFETY AND IMPORTANT WARNING ITEMS...S-1 IMPORTANT NOTICE...S-1 DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION...S-1 SAFETY WARNINGS...S-2 INDICATION OF WARNING ON THE MACHINE...S-17 MEASURES TO TAKE IN CASE OF AN ACCIDENT...S-20 Composition of the service manual... C-1 Notation of the service manual... C-2 bizhub C35P Main body OUTLINE... 1 MAINTENANCE... 5 ADJUSTMENT/SETTING TROUBLESHOOTING APPENDIX Lower Feeder Unit (PF-P09) OUTLINE... 1 MAINTENANCE... 3 i

3 SERVICE MANUAL FIELD SERVICE Main bod Ver. 1.0

4 Field Service Ver. 1.0 May 2010 CONTENTS bizhub C35P Main body OUTLINE 1. SYSTEM CONFIGURATION PRODUCT SPECIFICATIONS... 2 bizhub C35P MAINTENANCE 3. PERIODICAL MAINTENANCE ITEM Periodical replacement parts list (CRU) Periodical replacement parts list (FRU) Main body Option Concept of parts life PERIODICAL MAINTENANCE PROCEDURE Processing section Replacing the toner cartridge (C, M, Y, K) Replacing the imaging unit (C, M, Y, K) Transfer section Replacing the waste toner bottle Replacing the transfer roller Replacing the transfer belt Fusing section Replacing the fuser unit Feed section Replacing the tray1 feed roller Replacing the tray2 feed roller SERVICE TOOL Service material list CE tool list FIRMWARE REWRITING Checking the current firmware version Firmware upgrading procedure by USB memory device Preparations for firmware rewriting Firmware upgrading procedure by updater Updating method Checking the version after the firmware update APPEND X TROUBLESHOOT NG ADJUSTMENT / SETT NG MA NTENANCE OUTL NE i

5 Field Service Ver. 1.0 May 2010 APPEND X TROUBLESHOOT NG ADJUSTME zhub C35P 7. OTHER MAINTENANCE ITEM Items not allowed to be disassembled and adjusted PH unit Fusing unit Disassembly/reassembly parts list Cleaning parts list Disassembly/reassembly procedure Left cover Rear right cover Exit cover Front right cover Operation panel Upper cover Tray Tray MFP board (MFPB) Print control board (PRCB) DC power supply (DCPU) High voltage unit (HV1) PH Unit Hard disk kit (HD-P03) CF adapter (MK-725) Backup battery Developing motor (M1) Main motor (M2) Color PC drum motor (M4) DC power supply fan motor (FM10) Cooling fan motor (FM11) Tray2 media feed clutch (CL1) / Tray1 media feed clutch (CL2) Registration clutch (CL3) Toner supply clutch/y (CL4) / Toner supply clutch/m (CL5) Toner supply clutch/c (CL6) / Toner supply clutch/k (CL7) Loop detection clutch (CL8) Switchback roller feed clutch (CL11) / Switchback roller reverse clutch (CL12) Duplex conveyance roller clutch (CL13) nd transfer release solenoid (SD2) Temperature/ humidity sensor (TEM/HUMS) ii

6 Field Service Ver. 1.0 May IDC sensor (IDC) Cleaning procedure Tray1 feed roller Tray2 feed roller Laser irradiation section bizhub C35P ADJUSTMENT/SETTING 8. HOW TO USE THE ADJUSTMENT/SETTING SECTION Utility List of menu functions STATISTICS PAGE Sample of STATISTICS PAGE Restore Defaults SERVICE MODE List of service mode Starting/Exiting Starting procedure SERIAL NUMBER FIRMWARE VERSION ALIGNMENT TOP ADJUSTMENT LEFT ADJUSTMENT LEFT ADJ DUPLEX TRANSFER POWER-SIMPLEX PASS TRANSFER POWER-MANUAL DUPLEX IMG ADJ THICK IMG ADJ BLACK IMAGE ADJ PARAM TEMPERATURE FUSER CONTROL AIDC MODE THICK MODE FINE LINE ADJ MAIN SCAN ADJUST MAIN SCAN PAGE SCAN ADJUST VALUE PRINT MENU MAINTENANCE INFO OUTL NE CE APPEND X iii

7 Field Service Ver. 1.0 May 2010 APPEND X TROUBLESHOOT NG ADJUSTMENT / SETT NG MA NTENANCE EVENT LOG CONFIGURATION PG ELEMENT PAGE HALF TONE HALF TONE HALF TONE GRADATION SUPPLIES REPLACE-TRANS. BELT REPLACE-TRANS. ROLLER REPLACE-FUSER UNIT RESTORE PASSWARD BK CLEAR QUICK SETTING UPDATE SETTING BACKUP SETTING FIRMWARE UPDATE VIEW INFORMATION EXECUTE CS REMOTE CARE Outlines Setting up the CS Remote Care SERVICE ENGR ID SUBSCRIBE MAINTENANCE START MAINTENANCE END MANUAL TRANS BASIC SETTING WEBDAV SETTINGS CSRC CLOCK CSRC SETTING RAM CLEAR List of the CS Remote Care error code CS Remote Care Operation under Enhanced Security Mode SOFT SWITCH ENGINE DIPSW FUNCTION PRINT-TEST PRINT A4/TEST PRINT LETTER

8 Field Service Ver CO SENSOR CHECK TONER OUT MODE IU YIELD SETTINGS TROUBLESHOOTING 11. JAM DISPLAY Misfeed display Misfeed display resetting procedure Sensor layout Solution Initial check items Misfeed at fusing/exit section Misfeed at transfer section Misfeed at tray1 media feed section Misfeed at tray 2 media feed section Misfeed at tray 3 media feed section Misfeed at tray 3 vertical conveyance section Misfeed at duplex media transport section Misfeed at duplex media feed section Media misfeed in control logic PROCESS CAUTION INFROMATION Display procedure List Solution Temperature/ humidity sensor failure IDC sensor failure Color regist test pattern failure Color regist adjust failure MALFUNCTION CODE Trouble codes (service call) Trouble code list Resetting a malfunction Solution : Color PC drum motor malfunction : Main motor malfunction : Developing motor malfunction A: Cooling fan motor malfunction APPEND X TROUBLESHOOT NG ADJUSTMENT / SETT NG MA NTENANCE OUTL NE bizhub C35P v

9 Field Service Ver. 1.0 May 2010 APPEND X TROUBLESHOOT NG ADJUSTMENT / SETT NG MA NTENANCE OUTL NE bizhub C35P E: DC power supply fan motor malfunction : Tray 3 media feed motor malfunction : 2nd image transfer pressure/retraction failure : 1st image transfer pressure/retraction failure : Polygon motor malfunction : Laser malfunction : Heating roller warm-up failure : Thermistor open-circuit failure : Thermistor resistance failure : Abnormally low heating roller temperature : Abnormally high heating roller temperature F52: Toner level sensor/y malfunction F53: Toner level sensor/m malfunction F54: Toner level sensor/c malfunction F55: Toner level sensor/k malfunction DD: Backup data error E2: Engine flash ROM write error E3: Engine flash ROM device fault F0: Engine control failure C002: RAM error at startup (standard memory) C003: RAM error at startup (expanded memory) C013: MAC address error at startup C015: BOOT ROM error at startup C025: Controller ROM error (Configuration information error) C026: Controller ROM error (Access error) C027: Controller ROM error (Data error) C050: HDD access error C051: HDD full error C052: Compact flash access error C053: Compact flash full error C060: Firmware update error FFFF: Interface Communication error POWER SUPPLY TROUBLE Machine is not energized at all (DCPU operation check) Control panel indicators do not light Fusing heaters do not operate IMAGE QUALITY PROBLEMS How to identify problematic part vi

10 Field Service Ver. 1.0 May Initial check item Solution Printer monocolor: white lines, white bands, colored lines and colored bands in sub scan direction Printer monocolor: white lines, white bands, colored lines and colored bands in main scan direction Printer monocolor: uneven density in sub scan direction Printer monocolor: uneven density in main scan direction Printer monocolor: low image density Printer monocolor: gradation reproduction failure Printer monocolor: foggy background Printer monocolor: void areas, white spots Printer monocolor: colored spots Printer monocolor: blurred image Printer monocolor: blank copy, black copy Printer monocolor: uneven image Printer 4-color: white lines, white bands, colored lines and colored bands in sub scan direction Printer 4-color: white lines, white bands, colored lines and colored bands in main scan direction Printer 4-color: uneven density in sub scan direction Printer 4-color: uneven density in main scan direction Printer 4-color: low image density Printer 4-color: poor color reproduction Printer 4-color: incorrect color image registration Printer 4-color: void areas, white spots Printer 4-color: colored spots Printer 4-color: poor fusing performance, offset Printer 4-color: brush effect, blurred image Printer 4-color: back marking Printer 4-color: uneven image IC protector Outline IC protector list Main body Lower feeder unit APPEND X TROUBLESHOOT NG ADJUSTMENT / SETT NG MA NTENANCE OUTL NE bizhub C35P vii

11 Field Service Ver. 1.0 May 2010 bizhub C35P OUTL NE APPENDIX 17. PARTS LAYOUT DRAWING Main body Lower feeder unit (option) CONNECTOR LAYOUT DRAWING Printer control board (PRCB) MFP board (MFPB) PC control board (PCCB) CONNECTOR LAYOUT DRAWING TIMING CHART APPEND X TROUBLESHOOT NG ADJUSTMENT / SETT NG MA NTENANCE

12 SERVICE MANUAL FIELD SERVI Lower Feeder Un (PF-P09) Ver. 1.0

13 SERVICE MANUAL FIELD SERVICE Ver. 1.0

14 SERVICE MANUAL THEORY OF OPERAT Ver. 1.0

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