fineline6 SERVICE MANUAL FIELD SERVICE

Transcription

1 SERVICE MANUAL FIELD SERVICE magicolor 5550/ Ver. 1.0

2 FIELD SERVICE TOTAL CONTENTS SAFETY AND IMPORTANT WARNING ITEMS...S-1 IMPORTANT NOTICE...S-1 DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION...S-1 SAFETY WARNINGS...S-2 WARNING INDICATIONS ON THE MACHINE...S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT...S-21 Composition of the service manual... C-1 Notation of the service manual... C-2 magicolor 5550/5570 Main Body General... 1 Maintenance... 5 Adjustment/Setting Troubleshooting Appendix Lower Feeder Unit General... 1 Maintenance... 3 Adjustment/Setting Troubleshooting Duplex Option General... 1 Maintenance... 3 Troubleshooting... 9 Staple Finisher General... 1 Maintenance... 5 Troubleshooting i

3 Composition of the service manual This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part. Field Service section gives, as information required by the CE at the site (or at the customer s premise), a rough outline of the service schedule and its details, maintenance steps, the object and role of each adjustment, error codes and supplementary information. The basic configuration of each section is as follows. However some options may not be applied to the following configuration. <Theory of Operation section> OUTLINE: Explanation of system configuration, product specifications, unit configuration, and paper path COMPOSITION/OPERATION: Explanation of configuration of each unit, operating system, and control system <Field service section> GENERAL: MAINTENANCE: ADJUSTMENT/SETTING: TROUBLESHOOTING: APPENDIX: Explanation of system configuration, and product specifications Explanation of service schedule, maintenance steps, service tools, removal/reinstallation methods of major parts, and firmware version up method etc. Explanation of utility mode, service mode, and mechanical adjustment etc. Explanation of lists of jam codes and error codes, and their countermeasures etc. Parts layout drawings, connector layout drawings, timing chart, overall layout drawing are attached. C-1

4 SERVICE MANUAL FIELD SERVICE magicolor 5550/5570 Main Body

5 Field Service Ver. 1.0 Nov CONTENTS magicolor 5550/5570 Main Body General 1. System configuration Product specifications... 2 magicolor 5550/5570 Maintenance 3. Periodical check Maintenance items Parts to be replaced by users (CRU) Parts to be replaced by a service engineer (FRU) Maintenance parts Replacement parts Concept of parts life Maintenance Procedure (periodical check parts) Replacing the tray 2 feed roller Replacing the tray 1 feed roller Replacing the ozone filter Replacing the toner cartridge (C/M/Y/Bk) Replacing the print unit (C,M,Y,K) Replacing the waste toner bottle Replacing the transfer roller Replacing the transfer belt Replacing the fusing unit Service tool CE tool list Consumable parts Toner cartridge Print unit Waste toner bottle Firmware upgrade Firmware upgrading procedure Checking the current firmware version Updating method Checking the version after the firmware update Other neral Troubleshoot Appendix i

6 Field Service Ver. 1.0 Nov Appendix Troubleshooting Adjustment / Setting Disassembly/adjustment-prohibited items Disassembly/assembly/cleaning list (other parts) Disassembly/assembly parts list Cleaning parts list Disassembly/assembly procedure Front door Upper front cover Right front cover Left cover Rear Cover Exit tray Rear right cover Tray Tray Operation board (OB) Hard disk kit (option) Print control board (PRCB) MFP board (MFPB) DC power supply (DCPU) High voltage unit /1 (HV1) High voltage unit /2 (HV2) Toner level sensor board (TLSB) PH Unit Driving unit Print control board fan motor (FM5) Backup Battery PWB box / PWB box / Color PC drum motor (M2) Developing motor /K (M5) Toner supply motor /Y, M (M6) Toner supply motor /C, K (M7) Fusing motor (M4) Intermediate transport motor (M3) Registration roller clutch (CL2) Pressure/retraction clutch /2 (CL5) Pressure/retraction clutch /1 (CL4) Media feed clutch /1 (CL1) ii

7 Field Service Ver. 1.0 Nov Media feed clutch /2 (CL3) Temperature/ humidity sensor (TEM/HUMS) IDC sensor board /Re, IDC sensor board /Fr (IDCSB/R, IDCSB/L) Cleaning procedure Tray 1 feed roller Tray 2 feed roller Laser irradiation section magicolor 5550/5570 Adjustment/Setting 7. How to use the adjustment section Description of the control panel Control panel display Parts of the control panel display Message structure Normal messages Operator call messages Service call messages Help screen List of control panel messages Normal messages Operator call messages Service call messages Cancelling a print job Menu List of menu functions PROOF/PRINT MENU PRINT MENU CONFIGURATION PG DEMO PAGE STATISTICS PAGE FONT LIST MENU MAP DIRECTORY LIST PAPER MENU PAPER SOURCE DUPLEX COPIES COLLATE Appendix Troubleshooting Adjustment / Setting Maintenance General iii

8 Field Service Ver. 1.0 Nov Adjustment / Setting Troubleshooting Appendix FINISHING JOB SEPARATION IMAGE ROTATION QUALITY MENU COLOR MODE BRIGHTNESS HALFTONE EDGE ENHANCEMENT EDGE STRENGTH ECONOMY PRINT GLOSSY MODE PCL SETTING PS SETTING CALIBRATION COLOR SEPARATION MEMORY DIRECT LIST OF FILES TYPE OF FILES CAMERA DIRECT PAPER SOURCE LAYOUT PAPER MARGIN IMAGE QUALITY INTERFACE MENU JOB TIMEOUT ETHERNET MEMORY DIRECT CAMERA DIRECT SYS DEFAULT MENU LANGUAGE EMULATION PAPER GRAY SCALE PAGE STARTUP OPTIONS AUTO CONTINUE HOLD JOB TIMEOUT ENERGY SAVER ENERGY SAVER TIME 142 iv

9 Field Service Ver. 1.0 Nov MENU TIMEOUT LCD CONTRAST SECURITY CLOCK HDD FORMAT CARD FORMAT RESTORE DEFAULTS ENABLE WARNING MAINTENANCE MENU How to enter the MAINTENANCE MENU PRINT MENU ALIGNMENT SUPPLIES Adjustment item list SERVICE MENU How to enter the service menu Service menu function tree SERVICE MENU SERIAL NUMBER FIRMWARE VERSION ALIGNMENT DIAGNOSIS MENU SUPPLIES REPLACE RESTORE PASSWARD SOFT SWITCH Other functions Rewriting security information into the hard disk kit and the compact flash Outline Procedure Troubleshooting 13. Jam display Misfeed display Misfeed display resetting procedure Sensor layout Solution Initial check items Misfeed at tray 2 media feed section Appendix Troubleshooting Adjustmen olor 5550/5570 v

10 Field Service Ver. 1.0 Nov Appendix Troubleshooting Adjustment / Setti 0/ Misfeed at tray1 media feed section Misfeed at transfer section Misfeed at fusing/exit section Media misfeed in control logic Malfunction code Trouble codes (service call) Trouble code list Resetting a malfunction Solution : Color PC drum motor malfunction : Intermediate transport motor malfunction : Developing motor /K malfunction B: Developing motor /Y,M,C malfunction : Fusing fan motor malfunction C: Ozone ventilation fan motor malfunction E: DC power supply fan motor malfunction : Fusing motor malfunction : 2nd image transfer pressure/retraction failure : 1st image transfer pressure/retraction failure : Polygon motor malfunction : Laser malfunction : Heating roller warm-up failure : Fusing pressure roller warm-up failure : Abnormally low heating roller temperature : Abnormally low fusing pressure roller temperature : Abnormally high heating roller temperature : Abnormally high fusing pressure roller temperature F52: Toner level sensor /Y malfunction F53: Toner level sensor /M malfunction F54: Toner level sensor /C malfunction F55: Toner level sensor /K malfunction B: Finisher communication malfunction C0: MFP board malfunction E2: Flash ROM write error E3: Flash ROM device fault FFB: Finisher flash ROM error C002: RAM error at startup (standard memory) C003: RAM error at startup (expanded memory) 192 vi

11 Field Service Ver. 1.0 Nov C013: MAC address error at startup C015: BOOT ROM error at startup C025: Controller ROM error (Configuration information error) C026: Controller ROM error (Access error) C027: Controller ROM error (Data error) C050: HDD access error C051: HDD full error C052: Compact flash access error C053: Compact flash full error C060: Firmware update error C071: Hardware configuration error FFFF: Interface Communication error Power supply troubles Machine is not energized at all (DCPU operation check) Control panel indicators do not light Fusing heaters do not operate Image quality problems Solution White lines in FD, white bands in FD, colored lines in FD, and colored bands in FD White lines in CD, white bands in CD, colored lines in CD, and colored bands in CD Uneven density in FD Uneven density in CD Low image density Gradation reproduction failure Foggy background Poor color reproduction Void areas, white spots Colored spots Blurred image Blank copy, black copy Incorrect color image registration Poor fusing performance, offset Brush effect, blurred image Back marking Uneven pitch No print cycles can be run as commanded via the network Appendix Troubleshooting Adjustment / Setting Maintenance General magicolor 5550/5570 vii

12 Field Service Ver. 1.0 Nov magicolor 5550/5 Appendix 17. Parts layout drawing Main body Lower feeder unit (option) Duplex option (option) Staple finisher (option) Connector layout drawing Timing chart Appendix Troubleshooting Adjustment / Setting Maintenance General viii

13 Field Service Ver. 1.0 Nov CONTENTS Lower Feeder Unit General 1. Product specifications... 1 Lower Feeder Unit Maintenance 2. Periodic check Maintenance procedure (periodic parts check) Replacing the feed roller Other Disassembly/adjustment-prohibited items Disassembly/assembly list (other parts) Disassembly/assembly procedure Tray PC control board (PCCB) Media feed clutch (CL1) Transport motor (M1) Cleaning procedure Feed roller Adjustment/Setting 4. How to use the adjustment section Mechanical adjustment Registration adjustment Troubleshooting 6. Jam display Misfeed display Misfeed display resetting procedure Sensor layout Solution Initial check items Misfeed at the tray 3/ tray 4 media feed section Misfeed at the tray 3/ tray 4 vertical transport section Troubleshooting i

14 Field Service Ver. 1.0 Nov CONTENTS Duplex Option General 1. Product specifications... 1 Maintenance 2. Other Disassembly/adjustment-prohibited items Disassembly/assembly list (other parts) Disassembly/assembly parts list Cleaning parts list Disassembly/assembly procedure Duplex option Right cover AD control board (ADCB) Transport motor (M1) Reverse motor (M2) Cleaning procedure Transport roller... 7 Troubleshooting 3. Jam display Misfeed display Misfeed display resetting procedure Sensor layout Solution Initial check items Misfeed at duplex option media transport section Misfeed at duplex option media feed section Maintenance Troubleshooting i

15 Field Service Ver. 1.0 Nov CONTENTS Staple Finisher General 1. Product specifications... 1 Staple Finisher Maintenance 2. Other Disassembly/adjustment prohibited items Disassembly/Assembly list (Other parts) Disassembly/Assembly parts list Disassembly/Assembly procedure Front cover Rear cover Carry-in entrance upper cover Right metal plate cover Sub tray Main tray Stapling unit Relay unit Staple finisher FS control board Tray up/down motor assy Fan motor Transport motor Exit motor Exit roller up/down motor Entrance solenoid General Maintenance Troubleshooting Troubleshooting 3. Jam display Misfeed display Misfeed display resetting procedure Sensor layout Solution Initial check items Staple misfeed i

16 ineline6 SERVICE MANUAL THEORY OF OPERATION magicolor 5550 magicolor Ver. 1.0

17 SERVICE MANUAL THEO OPERATION magicolor 55 magicolor 55 Main body Ver. 1.0

18 Theory of operation Ver. 1.0 Nov CONTENTS magicolor 5550/5570 main body Outline 1. System configuration Product specifications Section configuration Media path Image creation process magicolor 5550/5570 Outline Composition/Operation 6. Overall composition Timing chart at main body powerup Control block diagram Write section Composition Operation Overview Laser exposure process Laser emission timing Laser emission area Laser light intensity control Registration correction control Toner supply section Composition Drive Operation Toner cartridge capacity Toner conveying mechanism Toner collecting port shutter mechanism Toner replenishing mechanism Toner level detection Toner near-empty condition detection Toner empty condition detection Toner empty condition detection control Toner cartridge life control Print unit section (overall composition) Composition/Operation i

19 Theory of operation Ver. 1.0 Nov magicolor 5550/5570 Outline Composition/Operation 9.1 Composition Operation Print unit life detection Print unit life control Print unit section (photo conductor) Composition Drive Operation Photo conductor drive mechanism Photo conductor post-exposure control Photo conductor total exposure control upon recovery Photo conductor small amount rotation control Print unit section (charge corona) Composition Operation Charge corona unit ON/OFF control Output during pre-process Output during post-process Ozone ventilation mechanism Print unit section (developing) Composition Operation Developing drive control Toner collecting port shutter mechanism Toner flow Developing system Cleaning mechanism Toner collecting port shutter mechanism Transfer section (1st transfer) Composition Drive Operation st transfer output control st transfer roller pressure/retraction control st transfer roller pressure operation st transfer roller retraction operation st transfer roller pressure/retraction position control Transfer belt cleaning mechanism st transfer belt cleaning control ii

20 Theory of operation Ver. 1.0 Nov st transfer belt backward rotation control Toner collecting port shutter mechanism Transfer section (2nd transfer) Composition Drive Operation nd transfer roller pressure mechanism nd transfer roller pressure position deviation preventive mechanism nd transfer voltage control nd transfer voltage setting control (ATVC: auto transfer voltage control) nd transfer roller cleaning control Waste toner collecting section Composition Drive Operation Waste toner collecting mechanism at the 1st transfer section Toner flow at the 2nd transfer section Toner collecting port shutter mechanism at the suction transport unit Toner collecting port shutter mechanism of the waste toner bottle Waste Toner Box locking mechanism Waste toner box locked position detection mechanism Waste toner box-in-position detection mechanism Waste toner flow in the waste toner box Waste toner near-full condition detection control Waste toner full condition detection control Media feed section (Tray 1) Composition Drive Operation Media lift plate mechanism Media separation mechanism Media feed control Media empty condition detection control Edge guide plate Media misfeed detection control Media feed section (Tray 2) Composition Drive magicolor 5550/5570 Outline Composition/Operation iii

21 Theory of operation Ver. 1.0 Nov magicolor 5550/5570 Outline Composition/Operation 17.3 Operation Media lift plate mechanism Media separation mechanism Media feed control Media supply level detection control Media empty condition detection control Edge guide plate Trailing edge guide plate Tray open/close detection control Media misfeed detection control Conveyance section (IDC sensor) Composition Drive Operation Toner density detection control IDC sensor calibration control IDC sensor shutter mechanism Conveyance section (Registration roller) Composition Drive Operation Conveyance speed control Registration roller control Control of loop formed before registration roller Control of loop formed before 2nd transfer Control of loop formed before fusing section Media neutralization OHP transparencies detection control Media size error detection control d detection control when the main power switch Temperature/humidity sensor Fusing section Composition Drive Operation Fusing pressure roller pressure selection mechanism Fusing pressure roller drive control iv

22 Theory of operation Ver. 1.0 Nov Fusing temperature control Fusing temperature control management Warm-up control Post-warm-up control Wait control Proactive control Print control Post-print control Heater OFF control PPM control Protection against abnormally high temperature Image stabilization control Overview of image stabilization control Complete correction control Simplified correction control Individual registration control Image stabilization control execution request Conditions enabling execution of stabilization control at the end of a print cycle of given conditions Combination and execution sequence of different sub-controls Miscellaneous Fan control Composition Function Control magicolor 5550/5570 Outline Composition/Operation v

23 SERVICE MANUAL THEORY OF OPERATION Duplex Option Ver. 1.0

24 Theory of operation Ver. 1.0 Nov CONTENTS Duplex option Outline 1. Product specifications... 1 Duplex option Composition/Operation 2. Overall composition Center cross section Drive system Mechanical operations Reversing mechanism Reversing operation Media exit roller drive coupling mechanism Reverse motor control Conveyance and duplex media feed mechanism Conveyance and duplex media feed operation Transport motor control sided printing method Process of 2-sided printing with a single sheet of media resident in the system Process of 2-sided printing with two sheets of media resident in the system Outline Composition/Operation i

25 SERVICE MANUAL THEORY OF OPERATION Lower Feeder Unit Ver. 1.0

26 Theory of operation Ver. 1.0 Nov CONTENTS Lower feeder unit Outline 1. Product specifications Lower feeder unit Composition/Operation 2. Overall composition Drive Operations Media feed control Media lift plate mechanism Feed roller/vertical transport roller control Media separation mechanism Media detection mechanism Media supply level detection control Media empty condition detection control Edge guide plate Trailing edge guide plate Media size detection control Media reference position adjustment mechanism Media misfeed detection control Outline Composition/Operation i

27 SERVICE MANUAL THEORY OF OPERATION Staple finisher Ver. 1.0

28 Theory of operation Ver. 1.0 Nov CONTENTS Staple finisher Outline 1. Product specifications Media path Feeding media to the main tray Feeding media to the sub tray... 4 Composition/Operation 3. Composition Drive Operations Transport unit section Media transport Transport roller drive mechanism Transport roller slip mechanism Transport cover open/close detection Sub tray transport section Entrance switch Media transport Media full detection Finisher cover open/close detection Main tray transport section Entrance switch Media transport Upper exit roller up/down motion mechanism Storage section Media aligning mechanism Finishing tray media full detection on staple mode Aligning belt up/down mechanism Aligning plate mechanism Exit mechanism Media ejector mechanism Main tray section Main tray ascent/descent Media level detection mechanism Staple finisher Outline Composition/Operation i

29 Theory of operation Ver. 1.0 Nov Staple finisher Media holding mechanism Media full detection Staple section Stapling mechanism Stapling position Staple sheet empty detection Composition/Operation Outline ii

30 PARTS GUIDE MANUAL NOVEMBER 2006 magicolor 5550/magicolor 5570 A011

31 GENERAL CONTENTS No. Description Model 1 PRINTER COLOR magicolor 5550/magicolor DUPLEX Duplex Option 3 PAPER FEEDER Lower Feeder Unit 4 OTHER OPTION Hard Disk Kit 5 SORTER/FINISHER Staple Finisher magicolor 5550/magicolor 5570

32 DIAGRAM OF MAIN PARTS SECTION REAR SIDE magicolor 5550/magicolor 5570

33 KONICA-MINOLTA Magicolor service manual KONICA-MINOLTA Magicolor service manual KONICA-MINOLTA Magicolor service manual KONICA-MINOLTA Magicolor service manual KONICA-MINOLTA Magicolor service manual KONICA-MINOLTA Magicolor service manual KONICA-MINOLTA Magicolor service manual KONICA-MINOLTA Magicolor service manual KONICA-MINOLTA Magicolor service manual