Architecting a Global Platform with Drupal 8: Maximising Re-use without Compromising Engage Asia Pacific 2017

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1 Architecting a Global Platform with Drupal 8: Maximising Re-use without Compromising Engage Asia Pacific 2017

2 Outline Intro Global Platform, Reusability and Flexibility Drupal and Acquia platform: reaching Base Camp faster Case Studies key takeaways

3 Speakers Yoshiyuki Ueda Felipe Rubim CI&T Japan, Head of Drupal Services & Business Director CI&T China GM

4 CI&T stands for Collaborate, Innovate and Transform.

5 2,500 Industry and Technology Experts Born in Brazil Offices in US, Europe, Brazil and Asia Pacific 300+ PHP/Drupal 500+ Java-based 400+ Microsoft.NET 100+ Google Cloud Certified 150+ Native Mobile Devs 100+ Hybrid Mobile Devs 100+ Adobe Marketing Experts Certified Great Place to Work 11 consecutive years via GPTW Institute Covered by Gartner and Forrester 96% Client Retention Rate by the numbers 15+ Fortune 500 Brands Top Technology Partnerships Over $150M in Annual Revenue with a 35% Growth YOY

6 Global Presence UK London USA Atlanta Philadelphia Houston San Francisco Somerset NJ New York Brazil Campinas (HQ) Belo Horizonte Rio de Janeiro São Paulo China Ningbo Shanghai Beijing Japan Tokyo Australia Brisbane

7 CI&T and Drupal

8 300+ Drupal talents Global reach Largest Drupal shop in Southern hemisphere Main Drupal promoter in Asia and South Pacific + 9+ years of experience in Drupal Learn more about CI&T and Drupal at /drupal and our profile at drupal.org: bit.do/ciandt-drupal Drupal accredited 40+ Acquia certified engineers 2 Acquia Grand Masters Top 2 active community member Active community supporter 76+ projects supported 45+ contributed modules Drupal 8 core committer

9 Drupal.org - 2nd place in number of contributions

10 Acquia Partner of the year in APJ

11 Global Platform, Reusability and Flexibility

12 Where it all starts Security More Control Governance Flexibility Unified UX Cost Effective Autonomy

13 Drupal and Acquia Platform: reaching Base Camp faster

14 Drupal and Acquia Platform: reaching Base Camp faster Unified UX/UI Security Governance Control Flexibility Autonomy Cost Effective

15 Case Study #1 - Astellas Pharma

16 Astellas - A Corporate Sites Global Platform Astellas Pharma is a Japanese pharmaceutical company, headquartered in Tokyo and present in more than 70 countries, ranking top 20 in the Global Pharma organizations, with a revenue of more than USD 12B (+ 70% is from overseas), along with 17K+ employees

17 Astellas - A Corporate Sites Global Platform Motivation: A strict requirement of information disclosure as a globally expanding pharmaceutical company, while also conveying the company's vision, unified across the globe Astellas Pharma actively partners with academia, research institutes, bio ventures, etc. in each region of the world. It also has a sales network of more than 50 countries and stakeholders spread across the planet. Therefore, its digital presence plays a paramount role as a tool for timely and appropriate disclosure of information.

18 The Journey to Drupal and ACSF Previous State: The corporate site was only for the Japanese market (with an English translated version). There are more than 30 regional sites where each market individually develops and maintains, such as US, other countries in the Americas, EMEA and Asia Pacific. Japanese English

19 Local Sites Japan USA France China...and 30 more

20 Key pain points of previous state Low usability (inappropriate User Experience) Low amount of information being shared Lack of platform governance Timing for publishing information (No control in each country / region) Ensure security level is kept under the global governance body

21 Roadmap Revamp Decision Strategy Planning Formulate new brand guidelines Choosing Development Partner Global Site Build JP Site Release Markets Rollouts

22 The Solution Open Source Large and Successful Development Community and providers Adopted by large organizations across the globe Acquia Cloud Site Factory (PaaS) Acquia Cloud Edge Protect (WAF/CDN)

23 IT Goals Improve Infrastructure and Operations efficiency Provide a stable and reliable platform operation Security

24 Solution Benefits Fully managed service necessary for using Drupal in enterprise Professional Services Learning Services Global Support Onboarding Technical Account Management Unified management of all websites via the ACSF dashboard "Infrastructure umbrella": All expenses are covered, with a fixed operation cost, including all AWS usage

25 The Results

26

27

28 Key Modules Content Approval Workflow - Workbench Moderation

29 Key Modules Custom Solution for Content Sharing

30 Key Modules Customization for Private Files Balance between public assets, security and performance

31 Case Study #2 - A global shipping and logistics company

32 Case #2 - Key Facts Highly reusable content Estimated Presence in 100 countries Extremely fast Rollouts (< less than 4 months) Strict control on the Experience

33 Case #2 - Governance and Control CMS URL Websites Admin Team Create / update all sites across all language and regions Global site Website Structure and theme only Content Management (Lift/Content Hub) Local sites Website Content only Website... Global Content Team Create / update all content across all language and regions... Website CMS URL Website Acquia Edge Protect (WAF/DDoS Protection) Websites Management (Site Factory) Customers

34 Case Study #3 - Another large global organization

35 Case #3 - Key Facts Using Drupal since 2008 (D6, now on D7 and D8) More than 1,000 properties on Drupal Different Divisions /Areas and markets

36 Case #3 - Governance with Scalability APAC Websites APAC Websites APAC Websites APAC Websites NA/ LATAM Websites NA/ LATAM Websites NA/ LATAM Websites NA/ LATAM Websites Division 2 Stack Division 3 Stack Corporate Division Stack EMEA Websites EMEA Websites EMEA Websites Division 1 Stack EMEA Websites Drupal 7, Drupal 8 Distributions Acquia Cloud Enterprise

37 Case #3 - Governance with Flexibility Time to Market SQUADS MAINTAIN, EVOLVE AND ROLL OUT LOCAL SITES Platform Product Owners Squad Platform Engineers Squad APJ Squad EMEA Squad AMERICAS APAC Websites NA/ LATAM Websites Division 2 Stack EMEA Websites Acquia Cloud Enterprise

38 Case Study #4: A Counterexample: Architecting without governance

39 Case Study #4 - Key facts Just adopted Drupal Multi-site approach - no proper guidance Urgency to move old assets to the Platform Strict RFP process for individual department sites No framework or distribution in place, no governance

40 Case Study #4 - A counterexample - Governance Partner 1 Website Code #1 Website Code #3 Partner 2 Partner 3 Drupal 8 Distro Repository Website Code #2 Website Code #4 Website Code #...

41 Case Study #4 - A counterexample - Governance Agency 1 Rework! Website Code #1 Website Code #3 Agency 2 Agency 3 Drupal 8 Distro Repository Website Code #2 Website Code #4 Website Code #...

42 Case Study #4 - A counterexample - Governance Partner 1 Website Code #1 Partner 2 Partner 3 Drupal 8 Distro/ Repository Website Code #2 Governance Team and Guidelines Website Code #3 Website Code #4...

43 Final Thoughts

44 Final Thoughts Acquia Cloud Site Factory, Acquia Lift and ACE will give you the edge you need to to touch the ground running Drupal provides you with that "extra flexibility power", but with power comes great responsibility (aka: Governance)......thus allow enough time for setting up a proper platform governance from the approach to procurement, marketing all the way to partners management When and if it gets too big, no problem: re-architect, while still providing the expected flexibility, without compromising governance (delegate!)

45 #amazinglyfast Thank you! To know more, talk to us: Or visit,ciandt.co.jp or.cn

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