Anunta s ADaaS helps Ratnakar Bank cut cost of application delivery by 25% and roll-out a new CBS with zero business interruption.

Transcription

1 A Auta Case Study Auta s ADaaS helps Ratakar Bak cut cost of applicatio delivery by 25% ad roll-out a ew CBS with zero busiess iterruptio.

2 Cliet Ratakar Bak is a scheduled commercial bak established i 1943, with its registered office at Kolhapur ad a rich busiess legacy i the regio servig the tradig, agriculture ad maufacturig sectors through its ow expaded etwork of 120 licesed braches spread across Maharashtra, Gujarat, Delhi, NCR, Rajastha, Karataka, Madhya Pradesh, Adhra Pradesh, Tamil Nadu & Goa ad 160 ATMs. It has assets of aroud Rs. 10,200 crores ad a busiess size of early Rs. 12,100 crores as of December 31, Idustry BFSI Busiess Requiremet Ratakar Bak eeded to prepare for busiess growth ad the chagig busiess requiremets of Brig Your Ow Device (BYOD), de-cetralize to a cetralized bakig plaform, lower its cost of applicaio delivery/user, icrease ed-user saisfacio without icreasig cost of IT ad meet its fiacial madate of iclusive growth by haressig the cetralized hosig, low user-support, highly secure advatages of cloud compuig. Soluio Sapshot Use of cloud-based techologies like VDI, HSD & thi cliets to deliver applicaios Custom desigig of applicaio delivery architecture usig private cloud, based o extesive user-profilig. User profilig icludes studyig applicaios used, establishig producivity expectaios of each user profile, baseliig of producivity threshold for applicaios of each user profile ad determiig threshold applicaio performace eeded. A applicaio delivery architecture begiig from the ed-user ad reverse egieerig the ifrastructure chai to provide measurable ad eforceable SLAs from a ed-user stadpoit. A pay-per-use delivery model that icludes a fixed cost of applicaio delivery/user/moth over the term of the cotract We had the challegig madate of trasformig Ratakar Bak to a ew age bak. Ater studyig the major IT services providers i the market, we realised Auta s ed-user focused approach was uique. Importatly this was backed with deep domai experiece of virtualizaio ad a track record of execuio that few other providers had. We evaluated Auta s soluio from the stadpoit of helpig us achieve busiess goals while esurig costs remaied i cotrol ad it met ad exceeded both these criteria. Opimizig cost structures ad guarateeig reveue growth through ed-user saisfacio is igraied i the soluio from day oe so oe did ot have to haggle to get a pay-per-use model Aup Purohit, Head IT, Ratakar Bak

3 Discussio Ratakar Bak s goal is to prepare itself for expoeial plaed growth through the use of the most apt techology that would ot oly allow it to scale but also cotrol the cost of expasio. Bak is aggressively icreasig its geographical footprit by implemeig braches year o year, deployig ATMs to take cout to 250+ i the fiacial year. At the same ime, bak is icreasig its product ad services offerig to its customers by deployig cu g edge core bakig soluio from Ifosys, Iteret Bakig for both Corporate ad Retail Customer, SMS Bakig, Debit Cards etc. I short, the aim was to trasform Ratakar to a ew-age Bak of Choice, i lie with the visio evisaged by Mr. Vishwavir Ahuja, MD & CEO, Ratakar Bak. So its requiremets from techology were straighforward, yet complex. Ay ew techology implemetaio would eed to: Scale alog with its operaios Maitai IT costs ad IT resources at maageable levels eve as it supported growth Support the bak s ageda of expadig to Tier II ad Tier III ciies as well as rural ad ubaked areas, by adopig a techology that was ameable to remote maagemet Maage a core bakig roll-out with zero busiess iterrupio Most importatly, through it all, ehace ed-user experiece ad provide for today s requiremet of aywhere, ayime, ay device (BYOD) applicaio access to its execuive teams ad corporate users. Migrate from a u-maaged distributed architecture to a maaged cetralized architecture With a fairly advaced techology ifrastructure already i place as part of its first phase of techological eablemet, Ratakar Bak ow eeded to move from IT automaio, to IT drivig busiess growth. With this visio i mid, the bak had a clear task for its ew techology parter, go from distributed techology architecture to a cetralized oe ad make ed-user saisfacio the cetral theme of the implemetaio whether it was to opimize applicaio delivery or the roll-out of the ew core bakig system. Ratakar Bak has bee workig o trasformig its busiess for a few years ow ad our focus has always bee to use the most appropriate techology advaces to facilitate this. Cloud compuig allows us to meet busiess objecives like fiacial iclusio, BYOD ad greater security. Auta s pay-per-use model also helps us move to a OPEX model, achieve greater agility, improve producivity ad cause zero iterrupios to busiess as usual. Auta was able to meet all these parameters icludig compleig the roll-out, tesig ad goig live i a spa of a mere 6 weeks. Aup Purohit, Head IT, Ratakar Bak Soluio A roll-out of this scale ad complexity (give the cocurret core-bakig roll out) meat that the Auta team gathered data o all ifrastructural depedecies icludig the most micro of depedecies right from priters ad fots to applicaio speeds. Auta prepared checklists ad baselies for all layers hardware,

4 etwork, storage, Hypervisor, OS ad applicaios. All major cofiguraios were kept ready, icludig ifrastructure to maage muliple OS builds to face ay compaibility issues from a applicaio perspecive. Ed-poit roll-out ad istallaio documets ad requisite sta fftraiigs were coducted. With 4 weeks i had, datacetre fie-tuig esured that hardware, storage etworkig, virtualizaio ad applicaio virtualizaio worked i syc with each other to create a highly available system that allowed for dyamic resource maagemet of the hosted virtual machies. This icluded tesig coecivity from all locaios to esure a uhampered eds-user experiece. By the ed of 4 weeks, Auta had coducted the user acceptace test by tesig 779 simultaeous user sessios to Auta s cloud. A bridge was the created to the Bak s exisig soluio. Fially, users from 120 braches across Idia, Naioal Operaios Ceter & Regioal Processig Ceter i Mumbai trasiioed from a physical ifrastructure to a cloud-based oe. All this while rollig-out a ew core bakig plaform seamlessly, with zero busiess iterrupio across all 120 braches. Makig the Ratakar Bak implemetaio a success was a combiaio of our kowledge ad experiece of virtualizaio ad the visio clarity of the cliet. Ratakar s IT team gave us complete isight ito the exisig ifrastructure ad we based our soluio o this isight ad our proprietary desig processes. Our ed-user focused desig approach helped us create a opimal architecture. Meiculous project maagemet esured that the cocurret core bakig roll-out became easier as well, Sajiv Dalal, MD & CEO, Auta Tech Key Beefits ADaaS has helped Ratakar Bak to: Move to a cloud based architecture makig it possible for the Bak s IT team to support busiess. A key imperaive was to achieve RBI sipulated goals o iclusive bakig by lowerig cost of IT while movig to remote locaios where IT support is hard to come by Lower the cost of applicaio delivery/user/moth by approx. 25% Adopt a cetrally hosted, remote moitored model while providig ehaced security allowig the bak to icrease IT effeciveess ad ROI Maage a cocurret CBS roll-out, without ay busiess iterrupio Most importatly, ed-user experiece has bee improved. Auta exceeded our expectaios o every frot. Auta s combiaio of domai experts ad uique busiess soluio esured that everythig from the proof of cocept to the fial go-live worked like it was supposed to so that I was able to evisio the beefits to busiess from the get go. Aup Purohit, Head IT, Ratakar Bak

5 Corporate Headquarters: Mumbai Level 2, Block B6, Nirlo Kowledge Park, Off Wester Express Highway, Goregao East, Mumbai