IT Disaster Recovery Services Program

Transcription

1 Q ISAC Update v

2 IT Disaster Recovery Strategy Implementation 2008 Data Center Strategic Plan Part 1 Part 2 Disaster Recovery Strategic Plan Part 1 Part Implementation Goals Decouple data center operations from office facility operations, per the approved Long-Term Data Center Strategy. Office + Data Center Office Data Center Office + Data Center Tampa Office Data Center Office Data Center (Disaster Recovery) Assess Retire Transform Software (Platform) Development Life-Cycle Activity x P0 : Program Management P1 : Data Center Services Procurement P2a : Disaster Recovery Infrastructure Refresh P2b : Disaster Recovery Services Build and Test P3 : Disaster Recovery Service Migration P4 : Data Center Decommission(s) P5 : Application Cloud Services (at opportunity) Program Operational Cloud based Services (Production, Development, Disaster Recovery) Address known facilities risk of lease expiration in 2019 and plan to move data center operations from the Tampa office space to a purposed data center service location. Provide time for infrastructure refresh activities to coincide with planned data center move for a more effective ROI. Use Disaster Recovery exercise plans to validate service migrations from existing to new recovery site location. Allow legacy retirement and other new projects to consolidate and enhance applications prior to data center moves. 2

3 Phase 1 Data Center Procurement P1.1 RFI Activity and Solution Requirements. [Completed] P1.2 Contract Review and Discussions. [Completed] P1.2 Data Center Procurement [Restarted Q3-2017] Output of company budgeting activities requested suspension of procurement activities (Phase 1) of the program until Q This suspension of procurement for colocation data center was determined to help manage organizational expenditures in 2017, with minimal risk to program objectives. As planned, this program has been restarted in Q with rapid acceleration now related to Tampa Real Estate Strategy objectives. Phase 2.1 Data Center Build Infrastructure Design P2.1 Infrastructure Design The technical design and planning work has restarted and is aligned with scheduled infrastructure refresh actions of Specific designs for future state disaster recovery and migration needs have been reassessed to coincide with equipment end-of-life activity and data center facility requirements. P2.2 Infrastructure Procurement Infrastructure procurements associated with the program have resumed in Q3 to support revised migration planning efforts and 2018 budget. 3

4 ITSRS Program Roadmap Activity Q1-16 Q2-16 Q3-16 Q4-16 Q1-17 Q2-17 Q3-17 Q4-17 Q1-18 Q2-18 Q3-18 Q4-18 Q1-19 Q2-19 P1 -Data Center DR Services NEW (2016) P2 -Infrastructure DR Services NEW (2018) DR Services Migration NEW (2018) DR Services Retire OLD ( ) Services Transformation ( ) Retirement of services from legacy systems. Transition of services from forward systems. Transformation of services from technology evolution Drivers RFI Procure Design Procure Build Plan & Execute Dispose & Close DR Service Portfolio Management Drive Disaster Recovery toward Service Oriented solutions. (SaaS, PaaS, IaaS, DRaaS) [ Available, Scalable, Flexible ] Front End Procurement cycles for Phase 1 and Phase 2 equipment and services, including end-of-life equipment replacements. Back End Enterprise Real Estate Operations (Facilities Management) has the Tampa office lease expiring in October The IT Disaster Recovery center is located within the Tampa office facility. IT needs to migrate disaster recovery services from this location by mid 2018 for expected office relocation work to occur starting mid Strategy Pickup and Move, followed by transformation of disaster recovery solutions for business platforms through life-cycle needs (retirement, upgrade, enhancement, evolution), which amend the migration plans or delivery architecture. 4

5 Phase 1 Key Objectives Health Activity Complete by Conduct an RFI activity of current market offerings around colocation data center services and ancillary vendor offerings. RFI effort intended to support 03/01/16 ( COMPLETE ) the development of forward procurement requirements and contract path review. Develop procurement (solicitation) requirements for future state disaster recovery data center services before September /01/16 ( COMPLETE ) Complete the procurement and contracting activity for future disaster recovery data center services prior to January /31/18 ( ACTIVE ) Phase 2 Key Objectives Health Activity Complete by Conduct strategy and life-cycle discussions around technology platforms, to 10/01/16 determine alignments and opportunities to maximize platform refreshes, time ( COMPLETE ) service renewals and minimize unnecessary capital/contract expenditures going into service migrations. Develop base technical design requirements for prevailing migration strategy path. Complete technical designs prior to December /01/17 ( ACTIVE ) Develop procurement requirements for future state disaster recovery technical infrastructure (platforms, products and services). Complete requirements development, contract path reviews and execute prior to January Complete all needed procurement activities and implementation activities for dependent infrastructure and services to build out and test the forward disaster recovery data center prior to April 2018 so needed infrastructure and services are delivered within the build window. Complete build-out and test of planned disaster recovery data center environment (ready for migration) prior to May /01/18 ( ACTIVE ) 04/01/18 ( ACTIVE ) 04/30/18 5

6 Phase 3 Key Objectives Health Activity Complete by Complete the migration of all applications and supportive infrastructure 06/30/18 dependent on disaster recovery services, from the existing Tampa data center facility to the new, forward disaster recovery solution by the end of June. As a function of migration validation, demonstrate the migrated disaster 07/30/18 recovery services are capable of delivering to agreed upon performance measures by the end of July. Phase 4 Key Objectives Health Activity Complete by Complete the turn-down of disaster recovery services, disposal of relevant 09/30/18 assets and release responsibilities of data center operations from disaster recovery duties prior to October

7 Review 2017 Winter Haven, Florida DR Data Center Proposed Space Option 22,000 sq/ft Hardened Data Center Space 115 Seat Business Continuity Center Specific Citizens Data Center Suite/Cage Tier 3/CAT 5 Reinforced 168 Feet Above Sea Level 160 Miles from Primary Data Center SSAE16, CJIS, HIPPA, PCI Compliant Outside Wind-Blown Debris Zone Connectivity Dual Homed Fiber Links Carrier Neutral State of Florida Networks (#1 and #2) already in place Cloud and Storage Available Power/HVAC/UPS Redundant Generators 10,000 Gallon Diesel Tank Redundant UPS Liebert CRAC Security 30 DVR Motion Cameras Rolling 30 day retention Proxy Card (doors/elevator) Seven (7) Layers of Physical and Logical Security 7

8 Review 2017 DSM Disaster Recovery - State of Florida Clients Department of Financial Services DFS Florida Department of Agriculture and Consumer Services (FDACS) Agency for Health Care Administration (AHCA) Executive Office of the Governor (EOG) Agency for Persons with Disabilities (APD) Department of Transportation (DOT) Department of Corrections (DOC) Agency for State Technology (AST) Highway Safety Motor Vehicle (HSMV) Office of Policy and Budget (OPB) Department of Economic Opportunity (DEO) Department of Children and Families (DCF) Department of Emergency Management (DEM) Division of Retirement DSM is on the State of Florida preferred vendor contract for disaster recovery services and has numerous service offerings including multiple types of Cloud Solutions, Managed Service Solutions and Professional Services DSM has 28 years of experience in serving state agencies, cities, counties, school boards and constitutionals. 8

9 Review 2017 Wind-Borne Debris Region 9

10 Review 2017 Winter Haven Facility Advantages Tier 3, CAT 5 Facility Former Telephone Central Office Facility Purpose Built and Infrastructure (Power/Heating, Ventilation and Cooling) Updated Operating Vendors are highly experienced in working with State of Florida Governmental Organizations on acquisition activity and appropriate risk and cost structures Recurring network costs for Citizens much lower than required for similar outof -state locations Geographical risk elements, such as distance between centers, height above sea level, wind zones and others, meet the professional reasonability test for exposure to same or multiple human caused or natural disaster/hurricane event activity. 10

11 Review 2017 Costs for establishing Data Center colocation services with space for a divided private suite with required power and relocation of 16 racks of technology equipment from existing Tampa facility to Winter Haven facility. Primary Facility Contract Vehicle: State of Florida Disaster Recovery Contract # Description Monthly Yearly Ongoing Rent and Power $40,000 $480,000 One Time 2018 Facility and Technology Space Build-out $200,000 Concurrent Network Costs (4 months) $80,000 Movement of Existing Technology Equipment: De-installation, Packaging, Transportation and Installation $200,000 Existing Data Center Decommissioning $100,000 Project Contingency $200,000 Total for Data Center Relocation 2018 $320,000 $780,000 Total for Data Center Space and Power 2019 and beyond Per year $480,000 Description End-of-Life Hardware Replacement (required even without relocation) One Time 2018 $1,489,000 11/17/2017 Information Systems Advisory Committee Report ITDRS 11

12 Review 2017 End of Brief 12