Technology Transformation. Transformation. Excellence. Governance. PMO
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1 Technology Transformation Transformation. Excellence. Governance. PMO
2 THE FIRM Resilience& is a UK-based network of independently owned and managed consulting firms and independent experts who are leading different consulting practices to empower the community being more resilient in front of market and world s dynamics. It is a world class practice-oriented consulting firm rendering advisory, audit and benchmarking. Resilience& is committed towards transformation. Resilience& is a world class practice-oriented consulting firm working on consulting services, systems audit, and institutional and social corporate reforms. 2
3 We Are A Technology Transformation Agent 3
4 IT Transformation & Technology Excellence Services Nowadays, enterprises are not shifting from technology to another, but from platforms to another to reach another customer experience with highest TCO. Resilience& brings full-fledged services to help organizations featuring their technology transformation and operational excellence. Digital Transformation Process Transformation Technology Excellence Cloud Transformation Data Center Architecture SOC/NOC Designs Technology Assessment ERP Transformation Data Analytics Data Driven Organization Data Visualization Big Data & Customer Analytics Business Process Reengineering Business Process Improvement Business Process Automation Process Documentation Process Indicators SLA, OLA and KPIs IT Services Management Processes IT Services Catalogues Technology Strategy Technology Roadmap Technology Audit IT Governance IT Risk and Compliance IT Center of Excellence IT Benchmarking Green IT Technology Excellence Index 4
5 Why Resilience& IT Transformation & Technology Excellence Services Resilience& is a globally recognized as a business transformation agent with globally recognized practice to help transforming organizations to tangible operational excellence. Technology-independent firm Process-oriented professionals Leading Transformation Agent Highest ROI & TCO Applying best practices Technology strategists Internationally recognized IT Governance professionals Well-rounded technology excellence practitioners Industry-specific experts Results-oriented project managers Experience with more than USD20m transactions in technology transformation Global alliances with lead technology architects 5
6 Committed Towards Transformation
7 Resilience& s disruptive technology transformation roadmap Information Security Management System Data Driven Organization Data Visualization Document Management System Cloud Security IT Roadmap Business Continuity Management System Process Automation 7
8 Program Management Office (PMO) Services Organizations are moving rapidly towards upgrading their technology infrastructure and communication ways with their customers. In such disruptive age, major technology transformation projects can not wait till you have the right time and capacity. Resilience& fits efficiently in such missions to take the full responsibilities of co-lead such transformational initiative from concept to impact by globally recognized lead technology and PMO experts. Resilience& Technology and PMO Practices ensure risk-free major program transformation and take the full responsibilities of turning ideas into a real-life profitable businesses. Project Management Office (PMO) Enterprise PMO (EPMO) PMO Governance PMO Audit PMO Index Monitoring & Evaluation PMO Outsourcing Major Programs Transformation Innovative PMO PMO Automation Enterprise Risk Management (ERM) Tenders and Vendor Management Services Level Agreement (SLA) Operational Level Agreement (OLA) 8
9 Technology Systems Certification Services Add value to the client s IT Operations by certified their IT Infrastructure against international best practices of Information Security and DR. Gap Analysis Implementation Training Internal Audit Certification Maintenance Quality Management System (QMS) ISO 9001:2015 Information Security Management System (ISMS) ISO27001:2013 Business Continuity Management System & Disaster Recovery (BCMS) ISO22301:2012 Information Technology Service Management (ITSM) ISO2000-1:2011 Project Management System (PMS) ISO 21500:2012 Social Responsibility ISO 26000:2010 9
10 Client s Benefits Segregation of duties, authorities and responsibilities Well-defined IT Governance framework Risk-free technology implementation management Integration with other corporate processes High ROI of Resilience& technology transformation and excellence services Exceptional vendor management approach Key Deliverables Renovated Corporate IT Strategy Transient Transformation Strategy and Tactics Technology KPIs IT Governance, Risk, and Compliance Transformation Plan Corporate IT Lean Processes Departments Services Catalog Operational Controls Functional Operational Excellence Controls Process Maturity Assessment IT Processes Charter Business Processes Manual for each department (AS-IS) & (TO-BE) Resources Skills Matrix Technology Excellence Index Certified Datacenter and Technology Operations Key Standards & Best Practices CBAP OUM PMBOK ISO ITIL COBIT EFQM Corporate Governance Standards Center of Excellence Models Why Resilience& Strategy Practice? Globally recognized professionals Regional experience in MENA region Certified consultants Different industries exposure From SMEs to MEGA corporate engagements International partnerships with top-leading research and benchmarking institutes Operational excellence Dedicated business cases Senior consultants and partners deployed during the engagement Senior coaching during and after the engagement 10
11 Committed Towards Transformation Resilience& Strategy Practice EMEA London Office (HQ) 47 ChurchfieldRoad, W36AY, London, UK Greece (Athens) Kifissias Av. 303, Kifissia (Open Case 303) Kuwait Office Shayma Tower Floor 10 Murgab, Omar Bin Al-Khattab Street. PO Box , Kuwait City, Safat Kuwait Kuwait@resilienceand.co.uk Egypt Office New Cairo Finance Center (NCFC) Plot Banking Sector, 5 th Settlement, New Cairo Postal code: 11835, Cairo, Egypt Egypt@resilienceand.co.uk Oman Office 1st. Floor, Regus Shatti Al Qurum, Bait Mahmiyat Building, Shatti Al Qurum, PO Box 395, PC 118 Muscat, Oman Oman@resilienceand.co.uk Passionate for Excellence
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