Online Enrollment Guide 2017
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- Valentine Osborne
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1 Online Enrollment Guide 2017 Enrollment begins November 21, 2016 through December 9, 2016 Logging In 1. Go to 2. User Name: Your user name is the following: the first initial of your first name, up to the first six characters of your last name, and the last four of your SSN. For example: If your name is Jane Anderson and the last four of your SSN is 1234, your user name would be janders Password: Your birthdate in YYYY/MM/DD format. Example: If you birthdate is August 14, 1962, your password would be At initial login, you will be prompted to change your password. Be sure to remember to write down your new login information in the event you need to save your changes and go back in at a later time. Begin Enrollment 1. Once you have arrived at the home page, click on Annual Enrollment to begin. 2. Follow the enrollment through each step of the process from top to bottom. First, you will be asked to enter an address which will be used to send a confirmation of your elections. Please review your personal information. If there are any errors please notify H.R. right away. After entering your and confirming your info, hit continue. Next, you will be prompted to enter your dependent information. It is important to enter their information even if you do not plan to add them to any of your plans now. Entering them now will allow their information to be available later when selecting beneficiaries or adding them to plans. Once you have completed entering your dependents you will be ready to begin making your elections. Choose the plan option of choice or select the "Decline" option and then select "Continue" after each election has been made until you reach the confirmation page.
2 Selecting a doctor with ANTHEM Blue Cross If you have selected medical coverage through Anthem Blue Cross Low or High, you will be required to select a doctor. The Plansource system will not allow you to proceed without entering a Provider Network or Code number. Choosing a doctor via the Anthem Blue Cross website can become a little tricky. Attached are illustrations of the steps you will need to take in order to easily find either your current physician or a new doctor. If you already have a doctor, we suggest that you follow these instructions rather than entering the doctor s name in the search. Simply use the zip code in which your doctor s office is located and he or she should pop up in the list of providers. Be sure to have a pencil and paper to write down the doctor s PCP/ID ENROLLMENT ID number. PLEASE REFER TO THE ILLUSTRATIONS ATTACHED TO THIS GUIDE Step 1: Link to Anthem s doctor search Step 2: Search as a Guest Step 3: Select a plan/network Step 4: Enter search criteria Step 5: List of Doctors Step 6: Enrollment ID selection A Few Other Things to Note. As you are working your way through each page, please remember that when you arrive at the Basic Life Insurance, Accidental Death & Dismemberment, and Long Term Disability pages, you MUST select the Enrolled option in order to move along to the next page. When you arrive at the Employee Assistance and AFLAC pages, you MUST select the I Understand option in order to move along to the next page. Confirmation of Enrollment. Once you complete all coverage elections, you will arrive on the Confirmation Statement page. Once you have reviewed your elections and are satisfied with your choices, click the "Confirm Enrollment" button at the bottom of the page to complete your enrollment process. A confirmation will be ed to the address you provided at the start of your enrollment process.
3 STEP 1: After you have made your Anthem Medical Plan elections, you will be prompted to this page. Click on the blue link that reads Click here to locate your Primary Care Provider
4 Step 2: Select Search as a Guest, click continue.
5 Step 3: Next, this page will appear. Make sure you answer the questions as noted below. When you arrive at Select a plan/network there are only 2 options you can make. PPO elections do not require that you select a primary care physician. If you elected Anthem Blue Cross Low choose Select HMO (scroll all the way down), if your election is Anthem Blue Cross High choose Blue Cross HMO CA Care Lrg Group. Then, click Continue
6 Step 4: Answer the questions on this page as shown below. Remember, do not enter the doctor s name, search your doctor using the zip code of the doctor s office and then search for his/her name in the list that appears. Click Search
7 Step 5: List of Doctor s Select a doctor or if you already have a doctor, search by scrolling through the list of names. Once you have decided on who you would like to choose, click on the Doctor s name.
8 Step 6: Select a Medical Group Once you have decided on a medical group, write down the PCP/ID ENROLLMENT ID (Paper/Online) number associated with that medical group and return to the plansource enrollment page to enter the ID number.
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