HOW TO CREATE A BOOKING USING E-DIRECT / GROUP E-DIRECT

Transcription

1 HOW TO CREATE A BOOKING USING E-DIRECT / GROUP E-DIRECT An E-direct link shall be ed to you. Clicking on this link will direct you to the landing page specific to your company s negotiated rate or group rate. A sample of the landing page is shown below: There are 3 easy steps in making a booking through e-direct. Details follow on the succeeding pages.

2 STEP 1: Check for availability The Hotel Search section on the top most portion of the page, under the Special Rate, Code Type will be defaulted to Corporate for corporate E-directs or Group for group E-Directs. Next to it is the box where you enter your special unique ID. This will also be auto populated once you click on the E- Direct link. Check for availability by selecting the dates you wish to book, the number of rooms and adults. Then click on the CHECK AVAILABILITY button just right below the unique ID box. This will take you to the Room Availability & Rates page. Click on the white space between the Rate Name and the Rate Amount. This will show you the room types and rates that are available for that date.

3 Note: XXX.XX is shown here for example only. On an actual page, rate amounts will be displayed. On this page, you will see your company s name, the inclusions of the negotiated rate and the available room types. Similarly, you can click on the + sign right before the room type to see the description of that particular room. Then, click on the BOOK NOW button of the room type of your choice.

4 STEP 2: Enter your details Upon clicking the BOOK NOW button from the previous step, you will be directed to the Enter Guest Details page.

5 This page has 4 sections: RETRIEVE OR SAVE YOUR FILE Section o This section will enable you to create your own login details for first time users or retrieve your profile when you have created one before. IMPORTANT DETAILS Section o Here you will enter your personal details. All fields marked with * are mandatory. OPTIONAL DETAILS Section o You can enter additional details here such as Expected Time of Arrival, Room Preference, Purpose of Stay and/or your Special Requests or Comments. Moreover, you can also indicate if you are a GHA Discovery Member by entering your GHA Discovery Membership Number in the space provided. RESERVATIONS SUMMARY Section o This section summarises the details of your booking. The Cancel and Deposit Policies are shown as well. NOTE: For first time users, it is recommended that you create your login and password. Steps: Enter login name and password of your choice. They both should be at least 6 alphanumeric characters long. Check the tick box under the Create My Profile text (as shown below) Fill up the Important Details section and Click the REVIEW MY RESERVATION button. Doing so will save your particulars (except Credit Card details). This will save you time in filling out the IMPORTANT DETAILS Section again and again the next time you wish to make bookings.

6 For those who have login details already, fill in the Login box with your username and Password box with your password then click the LOGIN button. Your details will be automatically populated. Note: Secure My Reservation will be defaulted to the policy as agreed upon between you and the hotel. Above screenshot shows a default of Guaranteed by Credit Card. Below shows options to Guarantee by Credit Card or a Non Guarantee 4PM.

7 STEP 3: REVIEW and CONFIRM After filling up the necessary details, click on the REVIEW MY RESERVATION button. This will then take you to the Review Selection page. If you need to alter some things on your selection, just click any of the change link on the top right part of each section on the page (change hotel, change guest details, change dates, change room type) and you will be directed to a page where you can make changes with your booking.

8 At the bottom of the page, you have the option to receive the latest exclusive offers and news from us via . Just click this box should you wish to opt in. Otherwise, check the I have read and agree to the terms and conditions tick box and click the CONFIRM MY RESERVATION button to complete your booking. Once done, you will be directed to the Confirmation page where your confirmation number will be shown. At the same time, an will be sent to the address you specified from the Important Details section in step 2. You have now successfully made a booking. Repeat above steps when making new ones.