ONLINE SEASON TICKET RENEWAL FOR DISABLED SUPPORTERS
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1 ONLINE SEASON TICKET RENEWAL FOR DISABLED SUPPORTERS
2 2 STEP 1 REVIEW SEASON TICKET RENEWAL INFORMATION FOR SEASON 2018/19 Visit for full details regarding your Season Ticket renewal for Season 2018/19.
3 3 STEP 2 BEGIN THE ONLINE RENEWAL PROCESS When you ve reviewed all details regarding your Season Ticket for Season 2018/19, then click this button at the bottom of the page.
4 4 STEP 3 LOGGING IN You will need to log in using your Season Ticket Card number and password. Once logged in you will have 40 minutes to complete your transaction. you will be shown a session timer in the yellow box on the right hand side of the page to alert you of the time you have remaining. If you have forgotten your password, select FORGOTTEN YOUR PASSWORD?. An containing your password will be sent to your registered address.
5 5 STEP 4 SEASON TICKET RENEWAL AND AUTO CUP SCHEME ENROLMENT Once you have successfully logged in, you will be taken to this page where details of the Season Ticket(s) you can renew will be shown. Please read the information on this page regarding the Season Tickets of any Friends and Family you are linked to. Customer Field The Season Ticket Card numbers and names of other Season Ticket Holders you are linked to via Friends and Family are shown here. If you have a personal assistant Season Ticket, this will be shown in the summary table with a red circle beside it - This Season Ticket is automatically linked to yours to ensure you can renew this Season Ticket at the same time. Price Band Field This will automatically populate with the price band your Season Ticket is registered as on our ticketing system, i.e. Adult Disabled, Over 65 Disabled etc. This cannot be changed at any point during the transaction. continued over
6 6 STEP 4 (continued) Price Field The cost of your Season Ticket is shown here. If you have a personal assistant, this Season Ticket will show with a price of Auto Cup Scheme Enrolment If you would like to join the Auto Cup Scheme for one, two or all three Cup competitions, tick the box next to your seat for each Cup Scheme you would like to enrol into. If you are enrolling into an Auto Cup Scheme and you have a personal assistant, please also select your personal assistants seat to ensure they too are enrolled. Please note that tickets for personal assistants will be issued free of charge. Select CONTINUE once you have made your selections.
7 7 STEP 5 REVIEWING YOUR SELECTIONS This page shows you a summary of the Season Tickets you wish to renew and any Auto Cup Scheme(s) you wish to enrol into. In the BASKET SUMMARY at the bottom of the page, you will notice that a discount has been applied this is so we can ensure there is no charge for personal assistant Season Tickets. If you are happy with your selections, select CHECK OUT to be taken to the next stage. If you would like to change your selections, select ADD MORE TO YOUR BASKET to be taken back to the previous step. continued over
8 8 STEP 5 (continued) REVIEWING YOUR SELECTIONS
9 9 STEP 6 AUTO CUP SCHEME PAYMENT DETAILS If you have opted to enrol into any Auto Cup Scheme(s), the Credit/Debit card details you would like to register for Season 2018/19 Auto Cup Scheme payments should be entered here. Please note that tickets for personal assistants will be issued free of charge. Select CONFIRM to go to the next step. If you have not selected to enrol into any Auto Cup Schemes, you will automatically be taken to Step 7.
10 10 STEP 7 SELECT HOW YOU WANT TO PAY FOR YOUR SEASON TICKET(S) Select either CREDIT/DEBIT CARD or ZEBRA FINANCE 10 MONTH INSTALMENT PLAN to pay for your Season Ticket(s) then click CONTINUE. If you select CREDIT/DEBIT CARD, you will automatically be taken to Step 8. If you select ZEBRA FINANCE 10 MONTH INSTALMENT PLAN, you will automatically be taken to Step 9.1.
11 11 STEP 8 SEASON TICKET PAYMENT: CREDIT/DEBIT CARD Enter your payment details. Tick the box if you would like to save your card for future use. Read and accept the terms and conditions and then click CONFIRM to complete your purchase. Go to Step 10.
12 12 STEP 9.1 SEASON TICKET PAYMENT: ZEBRA FINANCE 10 MONTH INSTALMENT PLAN Please read the information provided regarding your Zebra Finance application and complete the PAYMENT DETAILS section. Read and accept the terms and conditions then click CONFIRM.
13 13 STEP 9.1 (continued) SEASON TICKET PAYMENT: ZEBRA FINANCE 10 MONTH INSTALMENT PLAN
14 14 STEP 9.1 (continued) SEASON TICKET PAYMENT: ZEBRA FINANCE 10 MONTH INSTALMENT PLAN Ms L Jones Jonesl@ .com 52 Any Lane Newtown Liverpool Merseyside L4 9WQ
15 15 STEP 9.2 SEASON TICKET PAYMENT: ZEBRA FINANCE 10 MONTH INSTALMENT PLAN Review the payment details you have provided to ensure they are correct. If your details are correct, select CONFIRM to complete your transaction. If the details are not correct, select CANCEL to go back to the previous step.
16 16 STEP 10 Your transaction is now complete. If you selected Zebra Finance as your payment method, the ZEBRA FINANCE SUMMARY section provides you with further details regarding your application. confirmation of your transaction will be sent to the address registered on your account. continued over
17 17 STEP 10 (continued)
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