How to Register with VIRTUS, Complete Video and Background Check Instructions
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1 Welcome to the Diocese of Davenport. Thank you for agreeing to work with children and / or vulnerable adults in our diocese. In our diocese we require all those working with children and vulnerable adults that have unsupervised contact with children to complete our Protecting God s Children program and clear a background check. The Protecting God s Children training program is assigned through VIRTUS which is an online training program. The background check is processed through a secure website called ESR. At each parish/school we have a Safe Environment Coordinator and/or Local Designee are authorized to view your account in VIRTUS. This is to ensure you stay in compliance with diocesan policy. The video and background check website is compatible with all major browsers in the following versions. IPad and IPhone are NOT compatible. Please ensure you are using the below browsers, and that they are up to date; our secure site can have issues if the website is not the latest version. Windows Mozilla Firefox or Google Chrome; if already using one, please try switching to the other. Mac Mozilla Firefox or Safari; if already using one, lease try switching to the other. Please follow the instructions and print screens below to help you complete the registration, video and background check process. If you come from another diocese that uses VIRTUS we can try to transfer your Protecting God s Children training from your previous diocese to our diocese, but you are still REQUIRED to process a new background check and agree to our policies. Upon review of your account we will decide what additional training needs to be completed to meet our diocesan requirements. Please contact your local designee with questions. Please allow enough time with no interruptions in order to complete this successfully - approximately 90 minutes for the video and approximately 30 minutes for the background check. The time for processing also depends on your internet connection. 1
2 Open the internet in an approved browser listed above and go to this is the screen you will see. If you have never done VIRTUS before, click here. If you have done VIRTUS previously STOP and talk to your local designee! Use the down arrow to select the Davenport, IA (Diocese) then click Select 2
3 Create a User Id and Password, please write it down. Then Continue. Put in ALL your information here. It will not advance if you don t complete all * areas. If you have alias please list those as well. Use the down arrow to select your primary location where you function. 3
4 If you assist at another location please make sure you add them so you show up on their list. You will be asked to select a location, in order by town. Choose properly so you are visible on their list. Type in what you do. Choose one or more of these Roles, please read descriptions to make sure you are choosing the correct one. 4
5 Check the box (es) that apply to what you are doing, then continue 5
6 Clicking this button means you agree to follow all diocesan policies. You can click on the PDF and download or read the policies or ask to read a copy at the parish/school. Everyone except minors are required to do a background check. You need to click this link to go to ESR website to complete this. You cannot work or volunteer with children or vulnerable adults until this has cleared. The next pages will give you instructions on how to complete a background check! 6
7 You will now leave the VIRTUS website and be directed to hireconfidence.net website. This is where you will complete your background check. Make sure you have your Social Security Number, Driver s License, and your current and past addresses. (DO NOT include international addresses). You must click these boxes before it will let you advance. It is reminding you to have all these items with you before starting. 7
8 8
9 You will use your mouse to write you name here the best you can then click on continue. 9
10 When you click next page you will see this on your screen. The next process is timed. You have 30 mins to complete or it will not let you continue and you have to start again. Please put your SS# here, if you don t have one click the box and it will autofill 0 s for you. If you don t feel comfortable putting your full SS# in please use 0 s and then the last 4 of your SS#. Keep in mind the less information you put her the longer your background check will take to clear. 10
11 If no driver s license please just put xx in the space. This name has to be the same as what is on your driver s license in order to run it properly. 11
12 This is where you put your previous addresses if you have none continue to the bottom and click on finished adding addresses 12
13 You need to click one of these items to advance. You will see this screen when you have completed all the above. Do not do anything until you see the next screen. You will see this screen when you have completed all the above. Do not do anything until you see the next screen. 13
14 You want to see this screen. It is letting you know that your background check is in progress and you successfully completed the process. This DOES NOT mean you have cleared a background check. If you do not complete the background check properly and DO NOT get the screen above you will be sent this . You will need to use this link to access the background check, this link is only good for 1 week, after that time the Safe Environment Office needs to reset the link for you Don t forget to complete your training video. See instructions below. 14
15 You will need to return to to complete the required video. Put the username and password you previously set up here. Then click sign in. Click on the training tab to access the video that is required. *If you an employee or work with minors or minors and vulnerable adults click on the Protecting God s Children Online Awareness Session 3.0 name to complete the video. Approx. 90 mins. **If you work ONLY with vulnerable adults click on the Vulnerable Adults Training Module Approx. 45 mins. You do not have to do both videos. If you come back to do the video and notice a Past Due or Due Date Approaching symbol you can still access the videos, we do not have to reset anything it is just letting you know the status. 15
16 Click here to start the required training. Process of screens: Question You answer the question Thank you screen Videos almost every lesson but not always It will give you a chance to change your answer or keep it It show you a pop up box that tells you if you are correct or not You want the Correct screen to appear After it appears you will continue to the next lesson You will do this 13 times. If you see this screen you have complete the video training correctly. *You can print your certificate of completion if you want but it is not required. All our local parish/school designees have access to VIRTUS so they can see that you have completed the training. 16
17 s you will be getting: You will be sent this after you have successfully registered with VIRTUS: You will receive this letting you know that we received your account information and have activated your account. You will receive this from ESR in regards to your rights, you can download the PDF file if you wish. 17
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