Online Commercial Registration Plan User Guide Transaction Name. State of Ohio Bureau of Motor Vehicles

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1 Online Commercial Registration Plan User Guide Transaction Name State of Ohio Bureau of Motor Vehicles January, 2013

2 2013 Xerox Corporation. All rights reserved. XEROX and XEROX and Design are trademarks of the Xerox Corporation in the United States and/or other countries. Other company trademarks are also acknowledged. Document Version: 1.1 (January, 2013).

3 Table of Contents 1 Transaction Status Queue... 2 How to navigate through the transaction status queue... 2 i

4 1 Transaction Status Queue How to navigate through the transaction status queue After successfully logging into the system, the first screen to be viewed is the Transaction Status Queue. The screen allows the user to view transactions with the following status designations: Approved Rejected Payment in Process Paid Submitted The first screen to be seen after logging in will be the Approved screen. This screen will display the date and time each completed supplement was approved and the total amount invoiced for each supplement. Hover the mouse over the displayed invoice/supplement and use the right-click function of the mouse to select the option to either print the invoice or load the payment cart. If multiple records are displayed your may search by selecting the Queue Date using the drop down menu provided or by entering a date. In order to toggle between the separate screens, click the Alt View push button move on to processing, click the Next push button.. To 2 OCRP User Guide Transaction Status Queue

5 3 OHCRS User Guide Transaction Status Queue

6 When the Next push button has been clicked the Ohio Carrier Main Menu screen will be displayed. Click the Transaction Status Supplement Approval/Load Cart push button to display the Transaction Status Queue screen. Once the Supplement Approval/Load Cart push button has been clicked, the user will proceed to the Transaction Status Queue Approved screen. Click the Alt View push button until the Payment In Process screen is visible. 4 OHCRS User Guide Transaction Status Queue

On the Payment in-process screen click the pull down menu arrow under Queue Date to reveal an interactive calendar from which the user may select the desired queue date.

7 On the Payment in-process screen click the pull down menu arrow under Queue Date to reveal an interactive calendar from which the user may select the desired queue date. The user may select more than one invoice for payment. Once the cart has been loaded with any or all invoices to be paid, click the Checkout push button to proceed to the payment cart. 5 OHCRS User Guide Transaction Status Queue

8 Once the user selects the Checkout push button they will be presented the Save our Sight Fund window. The user must click the pull down menu arrow to select either Y es or N o from the available options on the pull down menu next to Do you wish to contribute to the Save our Sight Fund? (Y/N). If No is selected click the Next push button to continue without making a contribution. If Yes is selected the user must enter the desired contribution into the field next to Contribution Amount to contribute. The field defaults to the minimum contribution amount of $1.00. The user may change the amount should they wish contribute more. After the correct amount is displayed, click the Next push button to continue. If Yes is selected, the user must confirm the contribution by clicking either the Yes push button or the No push button in the Confirmation pop up window that appears before they can continue. 6 OHCRS User Guide Transaction Status Queue

9 7 OHCRS User Guide Transaction Status Queue

10 Once the selection has been confirmed the user will see the Confirm Shopping Cart screen. Click the Cancel push button to end the payment process and return to the Transaction Status Queue. Click the Load Cart push button to continue with the payment process. 8 OHCRS User Guide Transaction Status Queue

11 Once Load Cart has been selected, the user will need to click the Pay Cart push button. 9 OHCRS User Guide Transaction Status Queue

The user will now see the final screen to complete the online payment. The user must now complete all the required fields (* indicates a required field) on the LexisNexis payment screen.

12 The user will now see the final screen to complete the online payment. The user must now complete all the required fields (* indicates a required field) on the LexisNexis payment screen. Note: The user must choose a payment type (Credit Card, Personal Check, or Business Check) in the payment information box. Once the payment information has been completed, click the Continue push button to confirm the entered information. 10 OHCRS User Guide Transaction Status Queue

13 A receipt will then be displayed. 11 OHCRS User Guide Transaction Status Queue

14 An will also be sent (see sample below) to the address on file with the Ohio IRP Processing Center Your Invoice(s) has been Paid and the Credential(s) have been issued by the Ohio IRP Processing Center. This confirmation is NOT authorization to operate your vehicle. You should receive your plate(s) and/or registration(s) in the mail within 5-7 business days of your payment. Credentials will be sent to the mailing address. Two or more plates will be sent to the business address if the mailing is a P. O. Box. Special shipping arrangements at the carrier's expense are available by contacting the Columbus IRP office. * In Ohio, it is illegal to drive any motor vehicle without insurance or other financial responsibility (FR) coverage or to allow anyone else to drive the owner's vehicle without FR coverage. * PROOF OF COVERAGE IS REQUIRED: *Whenever a police officer issues a traffic ticket *At all vehicle inspection stops *Upon traffic court appearances and *Upon random checks by the Registrar of Motor Vehicles. * ANY DRIVER OR OWNER WHO FAILS TO SHOW PROOF OF INSURANCE OR OTHER COVERAGE WILL *Lose his or her driver license for 90 days for a first offense, ONE YEAR for a second offense, and TWO YEARS for additional offenses *Lose his or her license plates and vehicle registration *Pay reinstatement fees of $ first offense, $ second offense, and $ for any additional offense AND *Be required to maintain special FR coverage ("High-risk" insurance or equivalent) on file with the Bureau of Motor Vehicles (BMV) for up to FIVE YEARS. * ONCE THIS SUSPENSION IS IN EFFECT: Any driver or owner who violates the suspension will have his or her vehicle immobilized and his or her license plates confiscated for at least 30 DAYS first offense and 60 DAYS second offense. For third or subsequent offenses, the vehicle will be forfeited and sold and the person will not be permitted to register any motor vehicle in Ohio for FIVE YEARS. * IF YOU ARE INVOLVED IN AN ACCIDENT WITHOUT INSURANCE OR OTHER FR COVERAGE, in addition to all the penalties listed above, you may have *A SECURITY SUSPENSION for TWO YEARS or more and *A JUDGMENT SUSPENSION until damages are completely paid. * THESE PENALTIES ARE IN ADDITION TO ANY FINES OR PENALTIES IMPOSED BY A COURT OF LAW. * WARNING: THESE LAWS DO NOT PREVENT THE POSSIBILITY THAT YOU MAY BE INVOLVED IN AN ACCIDENT WITH A PERSON WHO HAS NO INSURANCE OR OTHER FR COVERAGE. * Your transaction will remain visible in the Paid view of the transaction status queue for 45 days from the date of payment. If you need to review this transaction after 45 days you will need to contact the Ohio IRP Processing Center at Thank You, The Ohio IRP Processing Center 2222 Dividend Dr. Columbus OH or Please note: This message was sent from a notification-only system that cannot accept incoming . Please do not reply to this message. 12 OHCRS User Guide Transaction Status Queue

15 Click the Rejects push button or the Alt View push button on the Transaction Status Queue screen to see Rejected screen. This screen will display the date and time any supplement may have been rejected. In the event a supplement is rejected, the user will receive an (see sample below) detailing why it has been rejected and what steps the user can take to re-submit the supplement. An will also be sent (see sample below) to the address on file with the Ohio IRP Processing Center. Your Transaction has been Rejected by the Ohio IRP Processing Center for the reason(s) shown below: Contact Ohio Rep (REASON FOR THE REJECTION) Please submit the required information to OHIOIRP@acs-inc.com or fax to Be sure to include your account number on your submission. Thank You, The Ohio IRP Processing Center 2222 Dividend Dr. Columbus OH or Please note: This message was sent from a notification-only system that cannot accept incoming . Please do not reply to this message. Click the Alt View push button to show the Payment in Process screen. 13 OHCRS User Guide Transaction Status Queue

16 This screen will display the date and time the payment was loaded into the payment cart. The transaction has NOT completed. Please contact the IRP Processing Center at Note-any transaction in the Payment-in Process will automatically be reloaded in the APPROVED queue. This will allow the user to retry the payment. Click the Alt view push button to show the Paid screen. This screen will display the date and time each invoice/supplement has been paid. The user will receive a confirmation when each payment was completed. The Paid screen will maintain all paid invoices/supplements for 45 days at which point they will be removed from the queue. 14 OHCRS User Guide Transaction Status Queue

17 After clicking the Alt View push button be the Submitted screen. for a fourth time, the next screen to be seen will 15 OHCRS User Guide Transaction Status Queue

18 This screen will display the date and time each supplement was submitted for review. The user will receive an (see sample below) confirming the submitted application is ready for review. An will also be sent (see sample below) to the address on file with the Ohio IRP Processing Center. Your transaction has been submitted to the Ohio IRP Processing Center. Please be sure to submit any required supporting documents to: or fax to Be sure to include your account number when submitting documents to the Ohio IRP Processing Center The Ohio IRP Processing Center will review you submission and the invoice will be approved in 3-5 business days. You can review your submission status by using the Transaction Status Queue at: Thank You, The Ohio IRP Processing Center 2222 Dividend Dr. Columbus OH or Please note: This message was sent from a notification-only system that cannot accept incoming . Please do not reply to this message. 16 OHCRS User Guide Transaction Status Queue

Online Commercial Registration Plan User Guide Replacement Plate. State of Ohio Bureau of Motor Vehicles

Online Commercial Registration Plan User Guide Replacement Plate State of Ohio Bureau of Motor Vehicles January, 2013 2013 Xerox Corporation. All rights reserved. XEROX and XEROX and Design are trademarks