Online Commercial Registration Plan User Guide Replacement Plate. State of Ohio Bureau of Motor Vehicles

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1 Online Commercial Registration Plan User Guide Replacement Plate State of Ohio Bureau of Motor Vehicles January, 2013

2 2013 Xerox Corporation. All rights reserved. XEROX and XEROX and Design are trademarks of the Xerox Corporation in the United States and/or other countries. Other company trademarks are also acknowledged. Document Version: 1.1 (January, 2013).

3 Table of Contents 1 Replacement Plate(s)... 2 How to replace plate(s) to an existing fleet... 2 i OHCRS User Guide Replacement Plate Only

4 1 Replacement Plate(s) How to replace plate(s) to an existing fleet After successfully logging into the system, the first screen to be viewed is the Transaction Status Queue. To process a replacement plate(s) click the Next push button. 2 OHCRS User Guide Replacement Plate Only

5 The user is advanced to the Ohio Carrier Main Menu (IRP Menu). The system auto-populates the registration year field to the calendar year. Verify the registration year that you wish to process in. To change the registration year click the Reg Year field and enter the year you wish to process in. The system auto-populates the Carrier Number. The system auto-populates the Fleet Number if there is only one fleet. If there are multiple Fleets, click the Fleet Number field then click the Prompt push button and right click to select the Fleet that you wish to process in. The system auto-populates the number of registration months (Nbr Reg Months). To replace plate(s) in the fleet, click on the Plates/Stickers/Cab Cards push button. 3 OHCRS User Guide Replacement Plate Only

6 A window will display that states Are you processing in the proper reg year? Click the drop down arrow. Click No or Yes on the list of values that appears. If No is selected, click the Next push button to proceed or the Cancel push button to return to the Main Menu screen and change the registration year. - If Yes is selected, click the Next push button. 4 OHCRS User Guide Replacement Plate Only

7 The user is advanced to the Select Replace Credential Action screen. Click the Replace Plate Only push button. 5 OHCRS User Guide Replacement Plate Only

8 The user is advanced to the Select Replace Unit Number screen. 6 OHCRS User Guide Replacement Plate Only

9 The user is required to double-click or right-click the unit to replace and select an option (i.e., Lost, Stolen, Opted to Replace, or Display Vehicle). 7 OHCRS User Guide Replacement Plate Only

10 After the user selects the option for replacement, the program will indicate Do you need a TA (Y/N) click the drop down arrow and select Yes or No from the list of values that appears. Once the user has made the selection click the Next push button. 8 OHCRS User Guide Replacement Plate Only

11 A pop-up box will appear asking Confirm? The user will need to click either the Yes push button or the No push button to confirm. 9 OHCRS User Guide Replacement Plate Only

12 After the user has confirmed their process, it will indicate that Unit # has been flagged for credential replacement. After all units that require replacement plates have been selected, the user is required to click the Done push button. 10 OHCRS User Guide Replacement Plate Only

13 The user is advanced to the Select Replace Credential Action screen. The user is required to click the Done push button. 11 OHCRS User Guide Replacement Plate Only

14 A pop-up window will display Do you have anymore replacements to process? Click the Cancel push button to process more vehicles. Click the Next push button to generate fees and produce invoice. 12 OHCRS User Guide Replacement Plate Only

15 The user is advanced to the Ohio Carrier Main Menu. A message will appear at the bottom Fees and reports for replacements are waiting in report queue. 13 OHCRS User Guide Replacement Plate Only

16 The user will receive a message when the fees have completed and the invoice has been generated. The user will click the Exit push button to return to the Ohio Carrier Main Menu. 14 OHCRS User Guide Replacement Plate Only

17 The user is advanced to the Ohio Carrier Main Menu. When all processing is complete, click the Signoff push button to exit the system. A confirmation will be sent to the address on file. The transaction will be submitted to the Ohio IRP Processing Center for review. The transaction and invoice will be reviewed and approved in 3-5 business days. The user can review the transaction status by logging into the system and viewing the Transaction Status Queue. Once the transaction has been reviewed and approved, a second will be sent to the address on file indicating that the transaction is ready to be paid. Note: Please be sure to submit any required supporting documents to: OHIOIRP@xerox.com or fax to Be sure to include the account number when submitting documents to the Ohio IRP Processing Center. 15 OHCRS User Guide Replacement Plate Only