We re excited to finally meet you!

Transcription

1

2 We re excited to finally meet you!

3 CATERING PROJECT - Delivered catering specialists - GOLD LICENCE ACCREDITED CATERER HACCP CERTIFIED WINNER: NEW CATERER 2016 Savour Australia Awards For Excellence NSW FINALIST: 2017 Sydney City Regional Business Awards in Excellence in Business

4 MENU Catering Project offers an extensive range of catering menu options. Over 100 Catering Collection Boxes are available, including beverage collections and individual items. Nutritious mini food creations designed to appeal to every palate, dietary requirement and location. Assembled in disposable, recyclable cardboard boxes and delivered to you. PDF Menu vs Online Menu

5 COLLECTION BOXES AND INDIVIDUAL ITEMS

6 BREAD PROJECT Most popular lunch offering: Ease of ordering, flexibility and value for money. Ordered on a per person basis. $9.90 per serve (3 pieces) Includes GST. Most client order 3-4 pieces pp.

7 LIMITED EDITION COLLECTIONS

8 COFFEE & TEA

9 CATERING MADE SIMPLE Creating an account Placing an order Quotes and confirmations Amendments & Cancellations Fees & charges Q&A

10 Creating an Account Simple and quick Similar to online shopping Done within minutes

11 Placing an Order Select your project Decide on a collection or individual item Pick quantities Add to cart

12 Editing An Order Date Time Second Delivery Special Notes

13 Confirming An Order Delivery Instructions Kitchen Instructions PO (Purchase Order) Code

14 Favourites Orders Add an order to favourites Must Name the favourite BEFORE pressing PLACE ORDER button In future: Log-in > Favourites > Select name from List > Add date > Confirm Order

15 Terms & Invoices All MQ staff have pre-negotiated 30-day payment terms for with Catering Project. As a result, when you finalise your cart, YOU WILL NOT BE prompted to pay. All tax invoices ed automatically 3 hours post delivery time to both client and accounts team. All tax invoices stored in your online shopping account for reconciliation purposes.

16 Your First Order Catering Project with the following information so we can set you up in our system so you receive preferred MU pricing and your personal account log-in details: First Name: Last Name: Address: Mobile: Landline: Delivery Address for Catering for this Order: Specific delivery details (Room # etc): An confirmation of your order will be sent once the order has been entered by CP staff.

17 Subsequent Orders 1) Log-in to your Catering Project account & order online. Will be able to view MU preferred pricing. OR 2) your order to PLEASE NOTE: Once Catering Project has set you up in our system after your initial order, for future orders when you finalise your cart, YOU WILL NOT BE prompted to pay.

18 Payment Options Only possible AFTER an order has been CONFIRMED by Catering Project: 1) CREDIT CARD Log in and pay with a new or stored credit card. If you apply a credit card to an order that is yet to be delivered, it will not be applied until 3 hours after the delivery has occurred. No surcharges on credit cards. 2) EFT 3 hours after the delivery has occurred a Tax Invoice will be ed with details provided to pay via EFT.

19 Quotes & Confirmations Quotes available by Confirmations to be finalised prior to 3pm for next day catering Quote number will become your order/reference number Quotes can be confirmed via or through your quote link.

20 Amendments & Cancellations Amendments can be made up until 3pm the day prior to delivery. To be done via . Amendments on the day can be accommodated subject to availability and time. Call Catering Project directly to arrange. Late orders call CP directly and we will do our best to accommodate Cancellations can be made at any time prior to 3pm the day before via . Day of delivery cancellations Incur full cost.

21 Fees & Charges Free delivery for orders over $ Orders between $ $99.99 will incur a $20 delivery fee Orders less than $50.00 will incur a $40 delivery fee Lost or damaged equipment charged at RRP

22 Commonly asked Questions How much should I order? Can you do special dietary meals? How many deliveries can I get during the day? Can you deliver lunch and afternoon tea together? Do you deliver on weekends? Can you separate dietary options? What s the earliest/latest I can get a delivery?

23 Who to contact? For all drop off catering: For any feedback: Account help:

24 Q&A over some mini doughnuts