Impartial Independent Free of Charge. Guide to the Services Provided by the Public Services Ombudsman
|
|
- Catherine Morgan
- 6 years ago
- Views:
Transcription
1 Guide to the Services Provided by the Public Services Ombudsma The Ombudsma provides a service to the public that is: Impartial Idepedet Free of Charge
2
3 Who is the Public Services Ombudsma? Dilip Dayaram Tirathdas is the curret Ombudsma. He was appoited o 1st April 2017 upo the retiremet of Mario Hook who served as Ombudsma for over 14 years. The Ombudsma works together with a team of six officers: Nicholas Caetao Deputy Public Services Ombudsma, Head of Ivestigatios ad Staff Maager Steffa Sachez Iformatio Systems Support Executive Officer ad Huma Resources Maager Nadie Pardo-Zammit Executive Assistat to the Ombudsma ad Public Relatios Maager Kare Calamaro Executive Seior Ivestigatig Officer ad Fiace Maager Sarah De Jesus Executive Ivestigatig Officer Daiel Romero Executive Ivestigatig Officer Public Services Ombudsma Orgaizatioal Chart Dilip Dayaram Tirathdas Nicholas Caetao Steffa Sachez Nadie Pardo-Zammit Kare Calamaro Sarah De Jesus Daiel Romero Tel: (+350) ifo@ombudsma.gi Web: 3
4 What Services Does The Ombudsma Provide? The Ombudsma ivestigates complaits by the public about ay acts or omissios by Govermet etities, agecies ad authorities. This icludes the Royal Gibraltar Police, the Gibraltar Health Authority, the Housig Works Agecy ad may other etities cotracted by the Govermet to provide public services. The aim of the Ombudsma is to put thigs right for members of the public who may have suffered hardship or a ijustice resultig from the maladmiistratio or poor service by a Govermet departmet or authority. 4 Public Services Ombudsma 10 Goveror s Lae, Gibraltar
5 What Complaits Ca The Ombudsma Ivestigate? The Ombudsma ormally ivestigates a complait if this has ot bee adequately dealt with uder the complaits procedure of the Public Service Provider cocered. The Ombudsma will ivestigate a complait agaist a Public Service Provider who: has failed to deal with a complait adequately uder its complaits procedure; has ot followed its established admiistrative rules, procedures ad practices; has failed to respod to letters or other correspodece promptly ad satisfactorily; has treated a complaiat ufairly, ureasoably or i a improper or maer; has bee careless or egliget i the service provided; has take a decisio based o irrelevat grouds or based o icorrect or icomplete iformatio; has take a decisio without proper authority to do so; has take too log to deal with a matter, without reasoable excuse. Tel: (+350) ifo@ombudsma.gi Web: 5
6 What Complaits Caot Be Ivestigated By The Ombudsma? There are some complaits agaist Public Service Providers that the Ombudsma caot ormally ivestigate. These iclude complaits where: the Ombudsma cosiders that the Complaiat has a alterative ad more appropriate remedy by way of proceedigs i ay court of law, board of equiry or tribual; the Ombudsma cosiders that the Complaiat has a more appropriate remedy by way of legal actio for a claim relatig to medical egligece or malpractice by medical professioals. The Ombudsma will therefore ot ormally look at complaits related to: Cliical Judgemet u Cliical judgmet by medical professioals, icludig diagoses ad treatmet; Negligece or Malpractice by Doctors ad other Medical Professioals Employmet u Recruitmet u Pay ad coditios of employmet u Cotracts of employmet Other issues subject to legal proceedigs before the courts or idepedet tribuals The Complaiat should seek idepedet legal advice o the above matters. The Citize s Advice Bureau may be able to assist with the provisio of such legal advice, i the first istace. 6 Public Services Ombudsma 10 Goveror s Lae, Gibraltar
7 What Remedies Ca The Ombudsma Provide? The Public Services Ombudsma ca offer a rage of potetial o-judicial remedies, which ca iclude but are ot limited to recommedig to the Public Service Provider that it should: provide a apology; give a explaatio; correct a error; chage its practices, procedures ad systems. Whe Should A Complait Be Made To The Ombudsma? Before a complait is made to the Ombudsma, the Complaiat should try ad resolve ay issues directly with the relevat Public Service Provider uder the service provider s ow complaits procedure. If the complait is ot resolved promptly i this way, the a complait should be made to the Ombudsma. The complait to the Ombudsma should be made ot later tha 6 moths from the date that the Complaiat first had otice of the matter alleged. Tel: (+350) ifo@ombudsma.gi Web: 7
8 How Will The Ombudsma Deal With My Complait? The Ombudsma will ivestigate the complait by examiig the relevat iformatio available from both the Complaiat ad the Public Service Provider. This may iclude iterviews with the relevat people ivolved with the complait, icludig the callig ad examiatio of witesses; a examiatio of the relevat files, documets ad other records available to the Public Service Provider; a examiatio of ay letters or other correspodece betwee the Complaiat ad the Public Service Provider; obtaiig advice from relevat experts, icludig cliical assessors; ad obtaiig a writte report from the Public Service Provider. How To Submit A Complait To The Ombudsma Complaits to the Ombudsma ca be made, i the first istace, by callig i at the Ombudsma s Office i perso, by telephoe or by . This would the ormally be followed up by writig directly to the Ombudsma at the followig address: The Public Services Ombudsma 10 Goveror s Lae Gibraltar Phoe: (+350) ifo@ombudsma.gi Website: A Complaits Form ca be foud at the appedix to this Guide ad is also available olie at the above website. 8 Public Services Ombudsma 10 Goveror s Lae, Gibraltar
9 COMPLAINT FORM DETAILS OF COMPLAINANT First Name... Surame... Home Address Home Phoe No... PRELIMINARY DETAILS OF COMPLAINT 1. Which Public Service Provider does your complait relate to? Whe did the alleged matter first come to your attetio? (MM/DD/YYYY)... 3 (a). Have you already complaied to the Public Service Provider directly? (Yes or No)... 3 (b). If so, have they respoded to you? (Yes or No)... Tel: (+350) ifo@ombudsma.gi Web:
10 BRIEF DESCRIPTION OF COMPLAINT SIGNATURE OF COMPLAINANT:... Public Services Ombudsma 10 Goveror s Lae, Gibraltar
11
12
HAFOD MAKING A COMPLAINT [NEW]_Layout 1 21/03/ :06 Page 1 MAKING A COMPLAINT
HAFOD MAKING A COMPLAINT [NEW]_Layout 1 21/03/2013 17:06 Page 1 MAKING A COMPLAINT FEBRUARY 2010 HAFOD MAKING A COMPLAINT [NEW]_Layout 1 21/03/2013 17:06 Page 2 ABOUT THIS BOOKLET This booklet outlies
More informationGuide for Online Renewal
guide for olie reewal Guide for Olie Reewal This guide is desiged to assist you i the completio of your aual olie reewal of registratio. 250 Bloor St. East, Suite 1000, Toroto ON M4W 1E6 Phoe: 416-972-9882
More informationUSER GUIDE FOR VENDOR LISTING DATASHEET
USER GUIDE FOR VENDOR LISTING DATASHEET Vedor Database Maagemet System (VDMS) Uit Cotracts Sectio Cotracts, Purchasig Ad Logistics Departmet (CPL) Level 2 Khartoum Tower Gamhouria St. PO 12527 Khartoum
More informationCustomer Portal Quick Reference User Guide
Customer Portal Quick Referece User Guide Overview This user guide is iteded for FM Approvals customers usig the Approval Iformatio Maagemet (AIM) customer portal to track their active projects. AIM is
More informationData Protection A Guide to The General Data Protection Regulation for County FAs, National League System and other Football Clubs
Data Protectio A Guide to The Geeral Data Protectio Regulatio for Couty FAs, Natioal League System ad other Football Clubs Itroductio Data protectio laws are evolvig. The Geeral Data Protectio Regulatio
More informationPENSION FUNDS APPLICATION FORM AND MANDATE
PENSION FUNDS APPLICATION FORM AND MANDATE Please esure you visit www.cateralle.co.uk to dowload the FSCS Iformatio Sheet ad Exclusios List before completig this applicatio form. You will be asked to ackowledge
More informationSystem and Software Architecture Description (SSAD)
System ad Software Architecture Descriptio (SSAD) Diabetes Health Platform Team #6 Jasmie Berry (Cliet) Veerav Naidu (Project Maager) Mukai Nog (Architect) Steve South (IV&V) Vijaya Prabhakara (Quality
More informationCS 111: Program Design I Lecture 5: US Law when others have encryption keys; if, for
CS 111: Program Desig I Lecture 5: US Law whe others have ecryptio keys; if, for Robert H. Sloa & Richard Warer Uiversity of Illiois at Chicago September 8, 2016 Lavabit ad Sowde Lavabit was a ecrypted
More informationSOCIETY, CLUB, ASSOCIATION, CHARITY OR CHURCH BODY/PLACE OF WORSHIP RENEWAL MANDATE
SOCIETY, CLUB, ASSOCIATION, CHARITY OR CHURCH BODY/PLACE OF WORSHIP RENEWAL MANDATE To be completed by Professioal Adviser Master Accout umber For actio by Accout holder Existig Accout umber Please esure
More informationRequirements Analysis
Iformatio Systems Cocepts Requiremets Aalysis Roma Kotchakov Birkbeck, Uiversity of Lodo Based o Chapter 7 of Beett, McRobb ad Farmer: Object Orieted Systems Aalysis ad Desig Usig UML, (4th Editio), McGraw
More information27 Refraction, Dispersion, Internal Reflection
Chapter 7 Refractio, Dispersio, Iteral Reflectio 7 Refractio, Dispersio, Iteral Reflectio Whe we talked about thi film iterferece, we said that whe light ecouters a smooth iterface betwee two trasparet
More informationProtected points in ordered trees
Applied Mathematics Letters 008 56 50 www.elsevier.com/locate/aml Protected poits i ordered trees Gi-Sag Cheo a, Louis W. Shapiro b, a Departmet of Mathematics, Sugkyukwa Uiversity, Suwo 440-746, Republic
More informationBaan Tools User Management
Baa Tools User Maagemet Module Procedure UP008A US Documetiformatio Documet Documet code : UP008A US Documet group : User Documetatio Documet title : User Maagemet Applicatio/Package : Baa Tools Editio
More informationLecture 7 7 Refraction and Snell s Law Reading Assignment: Read Kipnis Chapter 4 Refraction of Light, Section III, IV
Lecture 7 7 Refractio ad Sell s Law Readig Assigmet: Read Kipis Chapter 4 Refractio of Light, Sectio III, IV 7. History I Eglish-speakig coutries, the law of refractio is kow as Sell s Law, after the Dutch
More informationTerm Project Report. This component works to detect gesture from the patient as a sign of emergency message and send it to the emergency manager.
CS2310 Fial Project Loghao Li Term Project Report Itroductio I this project, I worked o expadig exercise 4. What I focused o is makig the real gesture recogizig sesor ad desig proper gestures ad recogizig
More information. Written in factored form it is easy to see that the roots are 2, 2, i,
CMPS A Itroductio to Programmig Programmig Assigmet 4 I this assigmet you will write a java program that determies the real roots of a polyomial that lie withi a specified rage. Recall that the roots (or
More informationChapter 1. Introduction to Computers and C++ Programming. Copyright 2015 Pearson Education, Ltd.. All rights reserved.
Chapter 1 Itroductio to Computers ad C++ Programmig Copyright 2015 Pearso Educatio, Ltd.. All rights reserved. Overview 1.1 Computer Systems 1.2 Programmig ad Problem Solvig 1.3 Itroductio to C++ 1.4 Testig
More informationOctober December To learn more or register for any of these events, visit Government Finance Officers Association
Meetig your traiig eeds ad CPE requiremets Govermet Fiace Officers Associatio October December 2014 Group-Live Course Group IteretBased Course To lear more or register for ay of these evets, visit www.gfoa.org
More informationGuide to Applying Online
Guide to Applyig Olie Itroductio Respodig to requests for additioal iformatio Reportig: submittig your moitorig or ed of grat Pledges: submittig your Itroductio This guide is to help charities submit their
More informationWeb OS Switch Software
Web OS Switch Software BBI Quick Guide Nortel Networks Part Number: 213164, Revisio A, July 2000 50 Great Oaks Boulevard Sa Jose, Califoria 95119 408-360-5500 Mai 408-360-5501 Fax www.orteletworks.com
More informationTreasurer s Account Change of details
Page 1 of 13 Treasurer s Accout Chage of details For clubs, societies ad charities Office use oly Satader is able to provide literature i alterative formats. The formats available are: large prit, Braille
More informationMOTIF XF Extension Owner s Manual
MOTIF XF Extesio Ower s Maual Table of Cotets About MOTIF XF Extesio...2 What Extesio ca do...2 Auto settig of Audio Driver... 2 Auto settigs of Remote Device... 2 Project templates with Iput/ Output Bus
More informationFeed in Tariff. Application Form
Feed i Tariff Applicatio Form Feed i Tariff Applicatio Form How to complete this form: You eed to check you re eligible to joi the Feed i Tariff (FIT) first, by visitig our website power.com ad readig
More informationData diverse software fault tolerance techniques
Data diverse software fault tolerace techiques Complemets desig diversity by compesatig for desig diversity s s limitatios Ivolves obtaiig a related set of poits i the program data space, executig the
More informationBAAN IVc/BaanERP. Conversion Guide Oracle7 to Oracle8
BAAN IVc/BaaERP A publicatio of: Baa Developmet B.V. P.O.Box 143 3770 AC Bareveld The Netherlads Prited i the Netherlads Baa Developmet B.V. 1999. All rights reserved. The iformatio i this documet is subject
More informationReconciling Continuous Attribute Values from Multiple Data Sources
Associatio for Iformatio Systems AIS Electroic Library (AISeL PACIS 2008 Proceedigs Pacific Asia Coferece o Iformatio Systems (PACIS July 2008 Recocilig Cotiuous Attribute Values from Multiple Data Sources
More informationParabolic Path to a Best Best-Fit Line:
Studet Activity : Fidig the Least Squares Regressio Lie By Explorig the Relatioship betwee Slope ad Residuals Objective: How does oe determie a best best-fit lie for a set of data? Eyeballig it may be
More informationGE FUNDAMENTALS OF COMPUTING AND PROGRAMMING UNIT III
GE2112 - FUNDAMENTALS OF COMPUTING AND PROGRAMMING UNIT III PROBLEM SOLVING AND OFFICE APPLICATION SOFTWARE Plaig the Computer Program Purpose Algorithm Flow Charts Pseudocode -Applicatio Software Packages-
More informationStatus of This Document
Fial Issue Report o a Policy Developmet Process to Review All Rights Protectio Mechaisms i All Geeric Top- Level Domais Status of This Documet This Fial Issue Report has bee drafted by ICANN Policy Support
More informationChange of details. Only to be completed by Sole Traders, Partnerships, Limited Liability Partnerships and Limited Companies
Busiess Bakig Page 1 of 8 Chage of details Oly to be completed by Sole Traders, Parterships, Limited Liability Parterships ad Limited Compaies Satader is able to provide literature i alterative formats.
More informationUnderstanding the Federal IT Security Professional (FITSP) Certification
Uderstadig the Federal IT Security Professioal (FITSP) Certificatio ISSA-Natioal Capital Chapter Ceter for America Progress September 20th, 2016 Jim Wiggis Executive Director Federal IT Security Istitute
More informationJanuary March To learn more or register for any of these events, visit Government Finance Officers Association.
Meetig your traiig eeds ad CPE requiremets Govermet Fiace Officers Associatio Jauary March 2015 Group-Live Course Group IteretBased Course To lear more or register for ay of these evets, visit www.gfoa.org
More informationVDU workstation checklist
Health ad Safety VDU workstatio checklist Workstatio locatio ad umber (if applicable):... User:... Checklist completed by:... Assessmet checked by:... Date of assessmet:... Ay further actio eeded:? / Follow
More informationCS 683: Advanced Design and Analysis of Algorithms
CS 683: Advaced Desig ad Aalysis of Algorithms Lecture 6, February 1, 2008 Lecturer: Joh Hopcroft Scribes: Shaomei Wu, Etha Feldma February 7, 2008 1 Threshold for k CNF Satisfiability I the previous lecture,
More informationEvaluation scheme for Tracking in AMI
A M I C o m m u i c a t i o A U G M E N T E D M U L T I - P A R T Y I N T E R A C T I O N http://www.amiproject.org/ Evaluatio scheme for Trackig i AMI S. Schreiber a D. Gatica-Perez b AMI WP4 Trackig:
More informationBaan Finance Financial Statements
Baa Fiace Fiacial Statemets Module Procedure UP041A US Documetiformatio Documet Documet code : UP041A US Documet group : User Documetatio Documet title : Fiacial Statemets Applicatio/Package : Baa Fiace
More informationCUSTOMER COMPLAINT HANDLING PROCEDURES
CUSTOMER COMPLAINT HANDLING PROCEDURES CUSTOMER COMPLAINT HANDLING PROCEDURES These procedures describe how we will resolve complaints received from customers who are not satisfied with our services.
More informationSD vs. SD + One of the most important uses of sample statistics is to estimate the corresponding population parameters.
SD vs. SD + Oe of the most importat uses of sample statistics is to estimate the correspodig populatio parameters. The mea of a represetative sample is a good estimate of the mea of the populatio that
More informationGetting the most out of your investment in Quark software
Gettig the most out of your ivestmet i Quark software Quark Licesig Programs Whether you work for a small busiess or a large corporatio, Quark licesig makes it easy to purchase the QuarkXPress software
More informationMR-2010I %MktBSize Macro 989. %MktBSize Macro
MR-2010I %MktBSize Macro 989 %MktBSize Macro The %MktBSize autocall macro suggests sizes for balaced icomplete block desigs (BIBDs). The sizes that it reports are sizes that meet ecessary but ot sufficiet
More informationGAAFR. Supplement. Now Available. Covering: pronouncements: Statement Nos. 67, 68, 69, and 70
Govermet Fiace Officers Associatio Now Available i both E-BOOK ad PRINT form GAAFR Govermetal Accoutig, Auditig ad Fiacial Reportig Supplemet Coverig: GASB s four ew prooucemets: Statemet Nos. 67, 68,
More informationDEFENCE SUPPLIERS AUSTRALIA S MOST UP-TO-DATE DEFENCE INDUSTRY GUIDE
DIRECTORY OF NO RATE RISE IN 2017 DEFENCE SUPPLIERS AUSTRALIA S MOST UP-TO-DATE DEFENCE INDUSTRY GUIDE PRINT EDITION ONLINE EDITION PRINT EDITION INDIVIDUALLY MAILED TO DEFENCE AND INDUSTRY SUBSCRIBERS
More informationn Learn how resiliency strategies reduce risk n Discover automation strategies to reduce risk
Chapter Objectives Lear how resiliecy strategies reduce risk Discover automatio strategies to reduce risk Chapter #16: Architecture ad Desig Resiliecy ad Automatio Strategies 2 Automatio/Scriptig Resiliet
More informationThe VSS CCD photometry spreadsheet
The VSS CCD photometry spreadsheet Itroductio This Excel spreadsheet has bee developed ad tested by the BAA VSS for aalysig results files produced by the multi-image CCD photometry procedure i AIP4Wi v2.
More informationFloristic Quality Assessment (FQA) Calculator for Colorado User s Guide
Floristic Quality Assessmet (FQA) Calculator for Colorado User s Guide Created by the Colorado atural Heritage Program Last Updated April 2012 The FQA Calculator was created by Michelle Fik ad Joaa Lemly
More informationBE Software Upgrades to ITALYCS 5. It s in the. Software
BE Software Upgrades to ITALYCS 5 It s i the Software UPGRADES WE OFFER Brampto Egieerig is offerig customers with ITALYCS 2 ad ITALYCS 4 systems the opportuity to upgrade their existig systems to the
More informationISO 725 INTERNATIONAL STANDARD. ISO inch screw threads Basic dimensions. Filetages ISO en inches Dimensions de base. Second edition
Provläsigsexemplar / Preview INTERNATIONAL STANDARD ISO 725 Secod editio 2009-04-15 ISO ich screw threads Basic dimesios Filetages ISO e iches Dimesios de base Referece umber ISO 725:2009(E) ISO 2009 ISO
More information10/23/18. File class in Java. Scanner reminder. Files. Opening a file for reading. Scanner reminder. File Input and Output
File class i Java File Iput ad Output TOPICS File Iput Exceptio Hadlig File Output Programmers refer to iput/output as "I/O". The File class represets files as objects. The class is defied i the java.io
More informationA Proposal of One-Time Biometric Authentication
A Proposal of Oe-Time Biometric Autheticatio Yoshifumi Ueshige* *Istitute of Systems & Iformatio Techologies/ KYUSHU Fukuoka City, Fukuoka Pref., JAPAN Kouichi Sakurai*+ +The Graduate School of Iformatio
More informationEFFECT OF QUERY FORMATION ON WEB SEARCH ENGINE RESULTS
Iteratioal Joural o Natural Laguage Computig (IJNLC) Vol. 2, No., February 203 EFFECT OF QUERY FORMATION ON WEB SEARCH ENGINE RESULTS Raj Kishor Bisht ad Ila Pat Bisht 2 Departmet of Computer Sciece &
More informationn It s exciting n It s lucrative n It s fun (sometimes!)
Itroductio to CS1 Java Programmig cs163: No prior programmig experiece cs164: Prior programmig experiece Why Computer Sciece? It s excitig It s lucrative It s fu (sometimes!) Itroductio to CS1 Java Programmig
More informationMathematical Stat I: solutions of homework 1
Mathematical Stat I: solutios of homework Name: Studet Id N:. Suppose we tur over cards simultaeously from two well shuffled decks of ordiary playig cards. We say we obtai a exact match o a particular
More information1 Enterprise Modeler
1 Eterprise Modeler Itroductio I BaaERP, a Busiess Cotrol Model ad a Eterprise Structure Model for multi-site cofiguratios are itroduced. Eterprise Structure Model Busiess Cotrol Models Busiess Fuctio
More informationJavaFX. JavaFX 2.2 Installation Guide Release 2.2 E August 2012 Installation instructions by operating system for JavaFX 2.
JavaFX JavaFX 2.2 Istallatio Guide Release 2.2 E20474-06 August 2012 Istallatio istructios by operatig system for JavaFX 2.2 JavaFX/JavaFX 2.2 Istallatio Guide E20474-06 Copyright 2008, 2012, Oracle ad/or
More informationWhat are Information Systems?
Iformatio Systems Cocepts What are Iformatio Systems? Roma Kotchakov Birkbeck, Uiversity of Lodo Based o Chapter 1 of Beett, McRobb ad Farmer: Object Orieted Systems Aalysis ad Desig Usig UML, (4th Editio),
More informationAssignment 5; Due Friday, February 10
Assigmet 5; Due Friday, February 10 17.9b The set X is just two circles joied at a poit, ad the set X is a grid i the plae, without the iteriors of the small squares. The picture below shows that the iteriors
More informationExtending The Sleuth Kit and its Underlying Model for Pooled Storage File System Forensic Analysis
Extedig The Sleuth Kit ad its Uderlyig Model for Pooled File System Foresic Aalysis Frauhofer Istitute for Commuicatio, Iformatio Processig ad Ergoomics Ja-Niclas Hilgert* Marti Lambertz Daiel Plohma ja-iclas.hilgert@fkie.frauhofer.de
More informationSharing Collections. Share a Collection via . Share a Collection via Google Classroom. Quick Reference Guide
Quick Referece Guide Share a Collectio via Email Sharig your collectio with others is a great way to collaborate. You ca easily sed a lik to your colleagues, studets, classmates ad frieds. Recipiets do
More informationGetting Started. Getting Started - 1
Gettig Started Gettig Started - 1 Issue 1 Overview of Gettig Started Overview of Gettig Started This sectio explais the basic operatios of the AUDIX system. It describes how to: Log i ad log out of the
More informationArithmetic Sequences
. Arithmetic Sequeces COMMON CORE Learig Stadards HSF-IF.A. HSF-BF.A.1a HSF-BF.A. HSF-LE.A. Essetial Questio How ca you use a arithmetic sequece to describe a patter? A arithmetic sequece is a ordered
More informationTargetLink. Installation Notes. MATLAB R14SP3 Compatibility Update for TargetLink 2.1
TargetLik Istallatio Notes MATLAB R14SP3 Compatibility Update for TargetLik 2.1 TargetLik 2.1.5 November 2005 ds How to Cotact dspace Mail: Tel.: Fax: E-mail: Web: Geeral Techical Support: TargetLik Support:
More informationReview: The ACID properties
Recovery Review: The ACID properties A tomicity: All actios i the Xactio happe, or oe happe. C osistecy: If each Xactio is cosistet, ad the DB starts cosistet, it eds up cosistet. I solatio: Executio of
More informationn Some thoughts on software development n The idea of a calculator n Using a grammar n Expression evaluation n Program organization n Analysis
Overview Chapter 6 Writig a Program Bjare Stroustrup Some thoughts o software developmet The idea of a calculator Usig a grammar Expressio evaluatio Program orgaizatio www.stroustrup.com/programmig 3 Buildig
More informationTask scenarios Outline. Scenarios in Knowledge Extraction. Proposed Framework for Scenario to Design Diagram Transformation
6-0-0 Kowledge Trasformatio from Task Scearios to View-based Desig Diagrams Nima Dezhkam Kamra Sartipi {dezhka, sartipi}@mcmaster.ca Departmet of Computig ad Software McMaster Uiversity CANADA SEKE 08
More informationREGISTERING A COMPLAINT
REGISTERING A COMPLAINT As a self-regulating profession, the Chiropractors Association of Manitoba (MCA) has statutory obligations for public safety. There are several roles and committees responsible
More informationPython Programming: An Introduction to Computer Science
Pytho Programmig: A Itroductio to Computer Sciece Chapter 6 Defiig Fuctios Pytho Programmig, 2/e 1 Objectives To uderstad why programmers divide programs up ito sets of cooperatig fuctios. To be able to
More informationOracle Server. What s New in this Release? Release Notes
Oracle email Server Release Notes Release 5.2 for Widows NT May 2001 Part No. A90426-01 These release otes accompay Oracle email Server Release 5.2 for Widows NT. They cotai the followig topics: What s
More informationGlobal Support Guide. Verizon WIreless. For the BlackBerry 8830 World Edition Smartphone and the Motorola Z6c
Verizo WIreless Global Support Guide For the BlackBerry 8830 World Editio Smartphoe ad the Motorola Z6c For complete iformatio o global services, please refer to verizowireless.com/vzglobal. Whether i
More informationMorgan Kaufmann Publishers 26 February, COMPUTER ORGANIZATION AND DESIGN The Hardware/Software Interface. Chapter 5.
Morga Kaufma Publishers 26 February, 208 COMPUTER ORGANIZATION AND DESIGN The Hardware/Software Iterface 5 th Editio Chapter 5 Virtual Memory Review: The Memory Hierarchy Take advatage of the priciple
More informationData Warehousing. Paper
Data Warehousig Paper 28-25 Implemetig a fiacial balace scorecard o top of SAP R/3, usig CFO Visio as iterface. Ida Carapelle & Sophie De Baets, SOLID Parters, Brussels, Belgium (EUROPE) ABSTRACT Fiacial
More informationCh 9.3 Geometric Sequences and Series Lessons
Ch 9.3 Geometric Sequeces ad Series Lessos SKILLS OBJECTIVES Recogize a geometric sequece. Fid the geeral, th term of a geometric sequece. Evaluate a fiite geometric series. Evaluate a ifiite geometric
More informationIMP: Superposer Integrated Morphometrics Package Superposition Tool
IMP: Superposer Itegrated Morphometrics Package Superpositio Tool Programmig by: David Lieber ( 03) Caisius College 200 Mai St. Buffalo, NY 4208 Cocept by: H. David Sheets, Dept. of Physics, Caisius College
More informationOracle Balanced Scorecard
Oracle Balaced Scorecard User Guide Release 4.5 July 2001 Part No. A90873-01 Oracle Balaced Scorecard User Guide, Release 4.5 Part No. A90873-01 Copyright 1999, 2000, 2001, Oracle Corporatio. All rights
More informationBAAN IV. BAAN IV Installation Manual for DB2 on Windows NT
BAAN IV BAAN IV Istallatio Maual for DB2 o Widows NT A publicatio of: Baa Developmet B.V. P.O.Box 143 3770 AC Bareveld The Netherlads Prited i the Netherlads Baa Developmet B.V. 1999. All rights reserved.
More informationPRESENTER DISCLOSURE MEASURING HEALTH INFORMATION TECHNOLOGY USE AND EHEALTH LITERACY AMONG AFRICAN AMERICANS BACKGROUND
PRESENTER DISCLOSURE MEASURING HEALTH INFORMATION TECHNOLOGY USE AND EHEALTH LITERACY AMONG AFRICAN AMERICANS Delores James has o relatioship to disclose. Delores C.S. James, PhD, RDN/LDN, FAND, FASHA
More informationEmpirical Validate C&K Suite for Predict Fault-Proneness of Object-Oriented Classes Developed Using Fuzzy Logic.
Empirical Validate C&K Suite for Predict Fault-Proeess of Object-Orieted Classes Developed Usig Fuzzy Logic. Mohammad Amro 1, Moataz Ahmed 1, Kaaa Faisal 2 1 Iformatio ad Computer Sciece Departmet, Kig
More informationIn this chapter, you learn the concepts and terminology of databases and
A Itroductio to Database Developmet I this chapter, you lear the cocepts ad termiology of databases ad how to desig the tables that your forms ad reports will use. Fially, you build the actual tables used
More information1&1 Next Level Hosting
1&1 Next Level Hostig Performace Level: Performace that grows with your requiremets Copyright 1&1 Iteret SE 2017 1ad1.com 2 1&1 NEXT LEVEL HOSTING 3 Fast page loadig ad short respose times play importat
More informationChapter 11. Friends, Overloaded Operators, and Arrays in Classes. Copyright 2014 Pearson Addison-Wesley. All rights reserved.
Chapter 11 Frieds, Overloaded Operators, ad Arrays i Classes Copyright 2014 Pearso Addiso-Wesley. All rights reserved. Overview 11.1 Fried Fuctios 11.2 Overloadig Operators 11.3 Arrays ad Classes 11.4
More informationIt just came to me that I 8.2 GRAPHS AND CONVERGENCE
44 Chapter 8 Discrete Mathematics: Fuctios o the Set of Natural Numbers (a) Take several odd, positive itegers for a ad write out eough terms of the 3N sequece to reach a repeatig loop (b) Show that ot
More informationBayesian approach to reliability modelling for a probability of failure on demand parameter
Bayesia approach to reliability modellig for a probability of failure o demad parameter BÖRCSÖK J., SCHAEFER S. Departmet of Computer Architecture ad System Programmig Uiversity Kassel, Wilhelmshöher Allee
More informationEDICOM has an undertaking with clients to comply with three key variables that guarantee the service quality:
EDICOM, Service Level Agreemet Terms ad Coditios www.edicomgroup.com EDICOM has a udertakig with cliets to comply with three key variables that guaratee the service quality: AVAILABILITY of the EDICOM
More informationL5355 Modbus Plus Communications Interface
L5355 Modbus Plus Commuicatios Iterface Techical Maual HA470897 Issue 2 Copyright SSD Drives Ic 2005 All rights strictly reserved. No part of this documet may be stored i a retrieval system, or trasmitted
More informationSearching a Russian Document Collection Using English, Chinese and Japanese Queries
Searchig a Russia Documet Collectio Usig Eglish, Chiese ad Japaese Queries Fredric C. Gey (gey@ucdata.berkeley.edu) UC Data Archive & Techical Assistace Uiversity of Califoria, Berkeley, CA 94720 USA ABSTRACT.
More informationCustodial Integrator Automation Guide
Custodial Itegrator Automatio Guide Compay Cofidetial Custodial Itegrator Product Versio: V3.8 Documet Versio: 14 Documet Issue Date: April 21, 2017 Techical Support: (866) 856-4951 Telephoe: (781) 376-0801
More informationUniversity of Waterloo Department of Electrical and Computer Engineering ECE 250 Algorithms and Data Structures
Uiversity of Waterloo Departmet of Electrical ad Computer Egieerig ECE 250 Algorithms ad Data Structures Midterm Examiatio ( pages) Istructor: Douglas Harder February 7, 2004 7:30-9:00 Name (last, first)
More informationCopyright 2016 Ramez Elmasri and Shamkant B. Navathe
Copyright 2016 Ramez Elmasri ad Shamkat B. Navathe CHAPTER 22 Database Recovery Techiques Copyright 2016 Ramez Elmasri ad Shamkat B. Navathe Itroductio Recovery algorithms Recovery cocepts Write-ahead
More informationCOMPUTER ORGANIZATION AND DESIGN The Hardware/Software Interface. Chapter 4. The Processor. Part A Datapath Design
COMPUTER ORGANIZATION AND DESIGN The Hardware/Software Iterface 5 th Editio Chapter The Processor Part A path Desig Itroductio CPU performace factors Istructio cout Determied by ISA ad compiler. CPI ad
More informationComplete Security Solutions with the Latest Technology and Law Enforcement Experienced Personnel.
Complete Security Solutios with the Latest Techology ad Law Eforcemet Experieced Persoel www.smartsecuritypros.com ( 3 0 1 ) 9 5 5-9 7 8 2 SPECIAL FEATURES Our Remote Guard VSaaS video surveillace equipmet
More informationEnd Semester Examination CSE, III Yr. (I Sem), 30002: Computer Organization
Ed Semester Examiatio 2013-14 CSE, III Yr. (I Sem), 30002: Computer Orgaizatio Istructios: GROUP -A 1. Write the questio paper group (A, B, C, D), o frot page top of aswer book, as per what is metioed
More informationBEA WebLogic Process Integrator
BEA WebLogic Process Itegrator A Compoet of BEA WebLogic Itegratio BEA WebLogic Process Itegrator Studio Olie Help BEA WebLogic Process Itegrator Release 2.0 Documet Editio 2.0 July 2001 Copyright Copyright
More informationDescriptive Statistics Summary Lists
Chapter 209 Descriptive Statistics Summary Lists Itroductio This procedure is used to summarize cotiuous data. Large volumes of such data may be easily summarized i statistical lists of meas, couts, stadard
More informationWhich movie we can suggest to Anne?
ECOLE CENTRALE SUPELEC MASTER DSBI DECISION MODELING TUTORIAL COLLABORATIVE FILTERING AS A MODEL OF GROUP DECISION-MAKING You kow that the low-tech way to get recommedatios for products, movies, or etertaiig
More informationHuman-Computer Interaction IS4300
Huma-Computer Iteractio IS4300 1 P4 Desig Sketches Due Iteractio Scearios Expad each of your activity desig scearios (3+) ito full iteractio scearios, thikig about what the user perceives ad the actios
More informationIdentification of the Swiss Z24 Highway Bridge by Frequency Domain Decomposition Brincker, Rune; Andersen, P.
Aalborg Uiversitet Idetificatio of the Swiss Z24 Highway Bridge by Frequecy Domai Decompositio Bricker, Rue; Aderse, P. Published i: Proceedigs of IMAC 2 Publicatio date: 22 Documet Versio Publisher's
More informationCMPT 125 Assignment 2 Solutions
CMPT 25 Assigmet 2 Solutios Questio (20 marks total) a) Let s cosider a iteger array of size 0. (0 marks, each part is 2 marks) it a[0]; I. How would you assig a poiter, called pa, to store the address
More informationOur second algorithm. Comp 135 Machine Learning Computer Science Tufts University. Decision Trees. Decision Trees. Decision Trees.
Comp 135 Machie Learig Computer Sciece Tufts Uiversity Fall 2017 Roi Khardo Some of these slides were adapted from previous slides by Carla Brodley Our secod algorithm Let s look at a simple dataset for
More informationWeston Anniversary Fund
Westo Olie Applicatio Guide 2018 1 This guide is desiged to help charities applyig to the Westo to use our olie applicatio form. The Westo is ope to applicatios from 5th Jauary 2018 ad closes o 30th Jue
More informationPrinceton Instruments Reference Manual
Priceto Istrumets Referece Maual Improvisio, Viscout Cetre II, Uiversity of Warwick Sciece Park, Millbur Hill Road, Covetry. CV4 7HS Tel: 0044 (0) 24 7669 2229 Fax: 0044 (0) 24 7669 0091 e-mail: admi@improvisio.com
More informationCareMat B DATASHEET. The pressure-sensitive mat for supervision of people with dementia and disorientation. RoHS
CareMat B DATASHEET The pressure-sesitive mat for supervisio of people with demetia ad disorietatio Product Descriptio CareMat is used i retiremet ad ursig homes as well as i hospitals ad similar facilities.
More information