Quick Guide for Online Literature Ordering

Transcription

1 Quick Guide for Online Literature Ordering Welcome to the Western Graphics, Inc online ordering system. The system has been designed to offer a quick, easy, and powerful way to order your Cummins/Onan literature needs online anytime from anywhere in the world. This guide will give you a quick glance at how to logon to the system and then complete your orders. If you have any questions or would like more information, please Contact Western Graphics at: (800) or (651) Missie Pothen JoAnn Dario The online ordering address is You may wish to bookmark this address for future use. Once the site opens up, you then simply logon, view and add whatever products you would like to order to your shopping cart. The diagram below outlines some of the key links within the site. The first time you order you will have to set up your own User Profile. Each time you come back to the site, the system will ask you to input this information in order to recall your order history.

2 On-Line Ordering Information: A confirmation of your order will be sent to you via . Please provide your address when setting up your Customer Profile. No Refunds are allowed after an order has been processed by Western Graphics, Inc. For customer service questions Missie Pothen mpothen@western-graphics.com or call Your personal information will not be sold or given to a third party without your prior written consent. Click the link below to begin your ordering process. There is no longer a default shipping and billing address, please fill in all fields to ensure a timely order. Tip of the week: "Cost Center" on the confirm screen is equivalent to "Distributor Number". Please enter your distributor number for each product that is ordered (no dashes or spaces). New User Click Here User Name Password Click the link below for ordering site instructions. You must have Adobe Acrobat Reader to view the instructions. Please familiarize yourself with the ordering process before placing an order.

3 Home Page Admin Edit Name, Password, and address Click on the Products Startup/Category screen icon to start. View Cart Check items selected for Order Check Out Complete and Send Order Tracking Track Previous Orders Active Screen Area View Products, Place Orders, and Edit Products in this area Use if ordering No cost Products

4 Identify Yourself ** In the First Time Customer Section Click

5 New Customer Profile. Enter in your information and click

6 Category Screen Click on the icon of your choice. In this example we will use Brochures

7 . Products Screen Enter the Order Quantity for each product and pres ENTER on your keyboard or scroll down to the bottom of the page and click

8 Search Products You can do a search on any item number. Note: the second part of the item number you must have four digits.

9 Cart Screen This screen allow the customer to enter comments such as shipping information or ship 2 day air. You can also change your quantity ordered or remove a product. Enter your distributor number in the cost center field. Click search for more products. will send you back to the start up category screen to place additional products in your shopping cart or you can To Finish order click

10 Shipping Information Screen Create a new address by filling in the required information. If you want this also to be your billing address, click in the box. Click to save your address information

11 Billing Information Screen.. Select your credit card type; enter Account Number, and Expiration Date. If you want to ship to the same address click Create a new Billing address by filling in the required information and click

12 Confirm Screen Confirm the order is correct and click

13 Acknowledgement Screen After your order has been submitted You will receive an confirmation. Western Graphics will receive your Order to process Click at the top of the screen to back to The start up/category screen Or - Click to finish

14 Error - Confirm Screen This page is generated if only no cost products are ordered. Click on the USE IF ORDERING NO COST PRODUCTS ONLY Category. You will find this on the products icon Enter 1 for the Order Quantity and click Proceed with check out.

15 Order Acknowledgement When the order has been processed by Western Graphics Inc., you will receive an confirming that the items are being shipped.

16 Order Shipped Acknowledgement

17 Order Final Billing Acknowledgement -----Original Message----- From: Jared Christiansen Sent: Friday, March 28, :06 AM To: Jolyne Cross Subject: Order updated Order ID has been updated. Please review the changes below Item Description Quantity Price $9.00 Subtotal $9.00 Shipping & Handling $11.00 Tax $0.00 Total $20.00 Please contact me if you have any questions regarding these changes. Thank you.

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