SelfCheck System Statistics Viewer

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1 SelfCheck System Statistics Viewer User Guide 3M Library Systems 3M Center, Building 225-4N-14 St. Paul, MN Copyright M IPC. All rights reserved Rev. A

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3 Contents Overview... 1 Starting the Statistics Viewer... 1 Viewing patron and item data... 2 Searching for data in the results... 3 Printing the results... 4 Exporting the results... 5 Interpreting the results... 6 Item statistics... 6 Patron statistics... 7 iii

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5 Overview The 3M SelfCheck System Statistics Viewer enables you to view, print, and export patron and item statistics in report or graph format. The statistics are derived from a database that is maintained on the SelfCheck system. Starting the Statistics Viewer The Statistics Viewer is started from the Windows desktop. Before you can start it, you must quit the SelfCheck system program. To start the Statistics Viewer (SelfCheck System Model 8210) 1 On the keyboard, press the Esc key to quit the SelfCheck system program. The Windows desktop appears. 2 On the Windows desktop, double-click the SelfCheck Statistics Viewer icon. The 3M SelfCheck Statistics program starts. Statistics Viewer icon To start the Statistics Viewer (SelfCheck System Models 6210 and 7210) 1 Choose one of the following options: If the keyboard and mouse are not plugged into the SelfCheck system, start at step 2. If the keyboard and mouse are already plugged in and the SelfCheck system is running, start at step 7. 2 Press **316# to quit the SelfCheck system program. 3 Turn off the power switch on the back of the SelfCheck system. 4 Open the right-side panel on the SelfCheck system. 5 Plug the keyboard into the keyboard port, and the mouse into the mouse port. 6 Turn on the power switch on the back of the SelfCheck system. The SelfCheck system program starts. 7 On the keyboard, press the Esc key anytime after the clock appears on the SelfCheck system screen. The Windows desktop appears. 8 On the Windows desktop, double-click the SelfCheck Statistics Viewer icon. The 3M SelfCheck Statistics program starts. Statistics Viewer icon 1

6 Viewing patron and item data The 3M SelfCheck Statistics window has two panes. The left one is the navigation pane, where you select the type of report or graph you want to view. This pane works much like the navigation pane in Windows Explorer. The right one is the results pane, where the statistical data you request is displayed. To view patron and item data 1 In the left pane of the 3M SelfCheck Statistics window, find the type of report or graph that you want to view by clicking the appropriate + symbols. 2 Select the type of report or graph you want to view by clicking its name. 3 In the Range box, select the date range for the report or graph. The default selection is Today. The data you requested is immediately displayed. 3M SelfCheck Statistics window Range options To select a custom date range 1 In the Range box, select Custom. 2 In the From box, click the start date. 3 In the To box, click the end date. To change the month, click one of the arrows at the top of the calendar. 4 Click to update the report or graph to the new date range. Custom range calendar 2

7 Searching for data in the results You can use the search feature to search for any text in a report or a graph. The search is not case-sensitive. Only one report or graph can be searched at a time. To search for text 1 Create a report or graph. For instructions on how to do this, see Viewing patron and item data on page 2. 2 On the toolbar, click. The Search dialog box appears. 3 In the Find what box, type the text you want to find, and then click Find Next. If the text is found, the paragraph it is in is highlighted in the report or graph being searched. 4 To find the next occurrence of the text in the report or graph, click Find Next. 5 When you are finished searching, click Cancel. 3M SelfCheck Statistics window Search dialog box 3

8 Printing the results Use the following procedure to print a report or graph on a printer connected to the 3M SelfCheck System. Typically, this would be a network printer. To print a report or graph 1 Create a report or graph. For instructions on how to do this, see Viewing patron and item data on page 2. 2 On the toolbar, click. The Printer Setup dialog box appears. The Current Printer area shows the printer that is selected to print the report or graph. 3 If necessary, select a printer in the Current Printer box. Verify that the printer is capable of printing on 8.5- inch by 11-inch paper. 4 Click Print. The report or graph prints on the selected printer. 3M SelfCheck Statistics window Printer Setup dialog box 4

9 Exporting the results Use the following procedure to export reports and graphs to selected file formats. To export a report or graph 1 Create a report or graph. For instructions on how to do this, see Viewing patron and item data on page 2. 2 On the toolbar, click. The Export dialog box appears. 3 In the Format box, select one of the following export file formats: Adobe Acrobat (.PDF) Crystal Reports (.RPT) Crystal Reports 7.0 (.RPT) Rich Text (.RTF) XML 4 Click OK. The Export Options dialog box appears. 5 In the Export Options dialog box, select the range of pages to be exported, and then click OK. 6 In the Choose export file dialog box, choose the destination folder for the exported file. 7 In the File name box, type a name for the file. We recommend that you use the data type and date range for the file name. For example, if you are exporting an items by hour of the day report for the dates February 21 through February 28, use the file name Items by hour pdf 8 Click Save. 9 Open the destination folder and look for the file name to ensure that the export was successful. Export dialog box Export Options dialog box Choose export file dialog box 5

10 Interpreting the results Item statistics Item reports and graphs show the number of items processed in each of the following categories. When there is no data for a category, the corresponding column is not displayed. Examples of item statistics screens appear on the right. Illegible The number of item identifiers that could not be read. This can be caused by improper placement of the item, a bad barcode, or no identifier on the item. Issued The number of items that were successfully checked out. Issued Refused The number of items refused for checkout by the circulation system. Renewed The number of items that were successfully renewed. Item by hour of the day report Returned The number of items that were successfully checked in. Returned Refused The number of items refused for check-in by the circulation system. Item by day of the week [by status] graph 6

11 Patron statistics Patron reports and graphs show the number of patrons processed in each of the following categories. If there is no data for a category, the corresponding column is not displayed. Examples of patron statistics screens appear on the right. Disabled The number of patrons that the 3M SelfCheck System has requested blocked due to suspicious activity or a walkaway condition. Illegible The number of patron cards that could not be read by the SelfCheck system. This can be caused by improper placement of the patron card, a bad barcode, or no identifier on the patron card. OK The number of patrons that were successfully validated by the SelfCheck system via the circulation system. Patron by day of the week report Refused The number of patrons that were refused service due to the following: Patron previously blocked by the SelfCheck system. Patron is on the blocked patron list during off-line processing. Patron refused by circulation system. Patron by day of the week [by status] graph 7

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