Reference for Off-Campus Remote Desktop Connection ipad Edition

Transcription

1 Reference for Off-Campus Remote Desktop Connection ipad Edition General: This guide is a step-by-step guide for remotely connecting to your work computer with an ipad. This is the quick reference guide, which assumes you have already completed the Initial Remote Access Setup guide, and installed and configured both the VPN and Remote Desktop apps. This is guide covers the following sections: Using the VPN App Using the Remote Desktop App o Deleting Remote Desktop Profiles o Troubleshooting Novell Issues (If you can t access the U or Q Drive) Guide Requirements: Completed Initial Remote Access Setup guide Installed and configured the VPN app called Junos Pulse Installed and configured the remote desktop app AccessToGo Internet access.

2 Using the VPN app Now the configuration profile that was just created is visible in the Junos Pulse menu. Click Connect.

3 A Login window will appear. If you have used UC s VPN before, you will recognize this window. Sign in using your UC 6+2 credentials (as used on Blackboard, Onestop, and UCMail). Enter your UC username and password here, and then click Sign in

4 Congratulations! You have successfully created a VPN connection to UC s network. You can end the VPN connection at any time by clicking the Disconnect button.

5 By clicking the Status button, we can view information about our connection.

6 Now, the VPN icon appears at the top of the ipad s display, indicating that a VPN connection is active. Here we can see the VPN status icon. And below is a close-up picture of it.

7 Using the Remote Desktop App Now the profile you createed appears on the Main Menu. Click on your newly created profile named My Work Computer Click here

8 The picture below shows the login screen at my work computer. Across the bottom of the picture is a black toolbar with some icons. These icons are features built into AcessToGo. Take a minute to read the descriptions of each icon below. This arrow icon will bring up a virtual mouse, making navigation on the ipad far easier. Your finger will also work as a mouse, but this feature can help give you more control. This icon will adjust the screen size to fit the ipad s screen. This icon will bring up the touch keyboard. This will end the remote desktop connection. This icon sets any mouse clicks to be a Right click. It is not the only way to right click,. This will hide the black toolbar.

9 The picture below shows that the virtual mouse is active. This is indicated by the icon highlighted blue. Click the password texbox, and then hit the keyboard icon. Use the virtual mouse to click the password textbox After clicking the textbox, click the keyboard icon.

10 Once we hit the keyboard icon, we will see a screen as shown below. Enter your password and hit return. This will log you into the machine. Use the keyboard to type your password, and then click return.

11 You may get a window like the one below when you log in. This indicates that you are already logged into the machine, and it wants to join the session. This may happen if you left your Work computer without logging out, or restarting. Just click Yes. Click Yes, if you see this window.

12 Now you have successfully created a Remote Desktop Session from your ipad! Let s go over some quick tips for using AccessToGo. Take a look at the virtual mouse. When you click on it, it will turn blue indicating a click. Holding down on the virtual mouse will allow you to simulate holding down the mouse. Clicking outside of the circle will simulate a right click. The mouse outside of the circle (with a black button on the RIGHT) will light up when you perform a right click. If you have any trouble using this feature, you can always right click icon from the black toolbar on the bottom of the screen. The arrow represents the computer cursor. This circle is where your finger should be while controlling the virtual mouse. Clicking inside of it is the same as making a normal left click on the mouse. The circle will appear blue when a click is made. Click outside the circle, near this icon simulates a right click.

13 When you click the keyboard icon on the black toolbar, the screen will appear similar to the picture below. Across the top of the screen are some extra buttons. Also at the top right corner of the screen is a blue button with an X on it. This will close the keyboard. Another important thing to remember is that sometimes when you have both the keyboard and virtual mouse active, the virtual mouse may have some issues. Closing the keyboard will fix any issues you may have. To find more keyboard symbols, click this icon. These are additional keyboard inputs not found on the ipad keyboard This closes the keyboard This hides, but doesn t close the keyboard.

14 To log out of the computer, use the virtual mouse to click the Start icon on the Windows toolbar and then click Log off. After this, click the icon in the black toolbar to end the AccessToGo connection. This logs the user out of the computer. This disconnects AccessToGo from the remote desktop session.

15 Removing a Profile Click the blue arrow of the profile you want to delete. In this example, the Regular RDP demo profile. Click this arrow.

16 Click Delete. Clicking this will delete the profile.

17 Now click OK. You have now removed the profile. Click OK to confirm the deletion..

18 Novell Problems Locate the system tray in the bottom right corner of the windows toolbar. Click the arrow to expand the tray. Click this arrow to expand the system tray.

19 Inside the system tray, you should see a red N, like in the picture below. Right-click on the N icon. Right-click on the N.

20 Choose the top option, Novell Login Click Novell Login

21 A window will appear. Type in your password, and click OK. Now you will have access to the Q and U drives. Type your password here, and then click OK