Workforce Transformation
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1 Workforce Transformation Martyna Federkiewicz Field Marketing Analyst, Dell Client Solutions Poland Łukasz Fijałkowski Services Sales Executive, Dell EMC Services
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4 Technology is changing at a dramatic pace Technology improves by 10X every 5 years And with new technologies like AR, VR, smart offices, IoT, the rate of change is accelerating. Yet the PC remains the center of how work gets done 4 Copyright 2017 Dell Inc.
5 Where we work + how we work has changed 60 % 42 % 2/3 82 % Work after business hours Do some business from home Would quit a job with poor technology Say technology influences the job they take And will continue to change 44% of millennials think their workspace isn t smart enough 5 Copyright 2017 Dell Inc.
6 Outdated technology affects your organization s productivity Support costs, TCO increase at Year 3 46% ITDMs say older PCs more susceptible to security breaches 500MM PCs over years old 4 47% ITDMs challenged by disruptions to productivity with older devices 6 Copyright 2017 Dell Inc.
7 Need to balance costs with organizational productivity 23 % 98 % ¼ are measured on user experience IT measured on cost 7 Copyright 2017 Dell Inc.
8 How Dell helps both Users & IT User IT Award-winning PCs designed for productivity and unparalleled security The most manageable devices with 25% savings on PC lifecycle management 8 Copyright 2017 Dell Inc.
9 How Dell can help end-users User IT Award-winning PCs designed for productivity and unparalleled security The most manageable devices with 25% savings on PC lifecycle management 9 Copyright 2017 Dell Inc.
10 The best devices With the award winning portfolio your workers will be proud to use A W A R D CES almost double the competition CONSECUTIVE QUARTERS Of share gain with best and broadest product portfolio. 10 Copyright 2017 Dell Inc.
11 11 Virtual Reality / Augmented Reality
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13 Ultimate productivity By decreasing user downtime 97% Of all commercial client systems have zero dispatches in their first year. 10x Dell resolves support issues 10x faster than Lenovo and HP With support, wherever your users are in more than 180 countries. 13 Copyright 2017 Dell Inc.
14 Unparalleled security With Security Solutions designed to safely allow data to move with the user 95 % Security breaches start at the end-point 14 Copyright 2017 Dell Inc. Dell is the only OEM with a total security solution on the box
15 How Dell can help IT User IT Award-winning PCs designed for productivity and unparalleled security The most manageable devices with 25% savings on PC lifecycle management Source: Optimize Your PC Life-Cycle Management. Forrester Research. 15 Copyright 2017 Dell Inc.
16 Minimize IT cost and workload Your opportunity to update, streamline and automate 80% of TCO is maintaining and managing a device through its lifecycle Plan & Design Consulting services to create workforce personas Deploy & Integrate Save $791 a PC with ProDeploy and Dell Client Command Suite 25% Savings to IT Optimize or Retire Asset removal, secure data removal and resale or recycling options Manage & Support 77% fewer steps to import drivers than the competition with Dell Client Command Suite 16 Copyright 2017 Dell Inc.
17 Flexible consumption model allows you to purchase in a way that fits your organization PC AS A SERVICE (PCaaS) SINGLE, PREDICTABLE PRICE PER SEAT PER MONTH Predictable budget planning Flexibility to upgrade more frequently with the latest technology Reduced IT effort to manage computing needs 17 Copyright 2017 Dell Inc.
18 Trends driving need for PC as a Service IDC feedback* Movement towards all things as-a-service - reflected across all industries More complex environment for IT buyers Role of IT department becoming more complex Existing sourcing model is shifting - Purchase & Finance to as-a-service PC as a Service Predictable monthly budget Simplified lifecycle management Flexible offer structure 21% of Commercial PC Shipments WW by 2020 will be PCaaS** 18 Copyright 2017 Dell Inc. * Source: IDC MCS Study, Feb 2017 ** Source: Worldwide PCaaS Forecast, Jan 18, 2017
19 PC as a Service Standard Options Hardware (500 unit minimum) OptiPlex Latitude Precision Associated Monitors & Peripherals Software Deployment Support Asset Recovery Win 10 / Win 7 / Imaging ESSE AirWatch / Absolute DDS Other Factory Install SW Basic Deployment ProDeploy ProDeploy Plus ProSupport ProSupport Plus Term Flex up or down Mid-Term upgrade Asset Return to DFS 3 year Yes Yes Asset Return to DFS + On-site Data Wipe 4 year No No SupportAssist Image Assist Customer Tools DFS Portal Dell Client Command Suite TechDirect PCaaS Services Delivery Manager 19 Copyright 2017 Dell Inc.
20 20 Copyright 2017 Dell Inc. Example offerings
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