Video Bridging 4.0 (VB4) User Guide June 2017 v2a

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1 Video Bridging 4.0 (VB4) User Guide June 2017 v2a

2 Contents Getting started 1. How to organize a Video Bridging 4.0 meeting 2. First time users joining via Safari (ipad, iphone, Mac) 3. First time users joining via Internet Explorer Schedule your meeting 4. Scheduling with Engage Meeting Manager 5. Scheduling with Engage Mobile 6. Scheduling with Microsoft Outlook Join your meeting 7. Participating from a reserved room 8. How to dial-in using Lync / Skype for Business 9. How to dial-in using an ipad or iphone 10. How to dial-in using a browser 11. How to dial-in using an Android phone or tablet 12. How to dial-in using a room video system (most manufacturers) 13. How to dial-in using a legacy Polycom room video system 14. How to dial-in using a room video system equipped with speed dial 15. How to dial-in using a Cisco Immersive (Telepresence) video system 16. How to dial-in using a Jabber/Movi client 17. How to dial-in using a phone More useful information 17. Browser controls 18. Browser content management 19. Changing screen layout in a video room 20. Dial string reference guide 21. Contact

3 How to organize a Video Bridging 4.0 meeting 1 Schedule 2 Invite 3 Meet Meeting host schedules a conference, specifying the date, time and composition of sites. Meeting host sends a conference invitation that identifies both Reserved Rooms and Desktop dialin information. Reserved Rooms will connect automatically to the conference at the scheduled start time. Mobile or desktop users dial-in via the most convenient method (browser, Skype for Business, video device)

4 Before your first meeting: First time users joining via Safari (ipad, iphone, or MAC) 1 Tap or paste your link Click your link or paste it to the Safari navigation bar 2 Enter your name and click Join Conference to continue 3 Click Download App. You ll be redirected to the App Store 4 Download and install the BT MeetMe video app 5 Return to Safari and click Join using the MeetMe video app You must return to Safari to join your conference. Opening the BT MeetMe video app directly will not enable you to join conferences. ios device Mac

5 Before your first meeting: First time users joining via Internet Explorer or Firefox Locate the link for browsers The link browser users looks like: vbmeet.com/index.html?id= Click or paste your link Click your link or copy and paste to the navigation bar 2 Enter your name and click Join Conference to continue 3 Click Continue to install the BT MeetMe video app and join vbmeet.com/index.html?id= You ll join your conference automatically once the install is complete.

6 Scheduling your meeting: With Engage Meeting Manager 1 Date / Time 2 Sites & Guests 3 Confirmation Choose the Self-service (most meetings) or Assisted (large complex events) service level and identify the name, date, start time and duration of your meeting. Select the video sites for your meeting from the directory. Check the box for Dial-in video if you wish to include video participants joining via browsers, Lync/Skype for Business, tablets, smartphones, or video sites not included in the directory. You ll receive a confirmation with instructions for how to join your meeting.

7 Scheduling your meeting: With Engage Mobile 1 Date / Time 2 Sites & Guests 3 Confirmation Choose the Self-service (most meetings) or Assisted (large complex events) service level and identify the name, date, start time and duration of your meeting. Select the video sites for your meeting from the directory. Check the box for Dial-in video if you wish to include video participants joining via browsers, Lync/Skype for Business, tablets, smartphones, or video sites not included in the directory. You ll receive a confirmation with instructions for how to join your meeting.

8 Scheduling your meeting: With the BT Outlook Video Scheduler 1 Outlook Appointment 2 Add rooms and features 3 Send Build an Outlook Appointment, identifying the subject, start date/ time, finish date/time, people, and the agenda. Using the Room button in Outlook, select video rooms and features (such as Dial-in video ) for your meeting. Confirm availability of the rooms by selecting Scheduling Assistant. Pressing the Send button in Outlook will cause the system to automatically insert the dial-in credentials to the invitation.

9 Join your meeting: Using a reserved video room Locate the list of rooms reserved for the meeting 1 Rooms join Automatically Depending upon the video room settings, users may need to answer the call to the room at the meeting start time

10 Join your meeting: Using Lync / Skype for Business Locate the address for Lync /Skype for Business The address for Lync / Skype for Business users looks like: @lync.vbmeet.com 1 Insert your address Copy your joining address into the Lync/Skype for Business client search bar and press enter 2 Join video call Click the Video button @lync.vbmeet.com @lync.vbmeet.com

11 Join your meeting: Using an ipad or iphone Locate the link for your device The link for ios users looks like: First time users joining via ipad or iphone must download an app. 1 Tap or paste your link Tap your link or paste it to the Safari navigation bar 2 Enter your name and click Join Conference See the Getting Started section for First Time users.

12 Join your meeting: Using a browser Locate the link for your web browsers The link for Internet Explorer, Chrome, Safari, and Firefox browsers looks like: vbmeet.com/index.html?id= First time users joining via Internet Explorer, Safari or Firefox must download an app. 1 Click or paste your link Click your link or paste it to the navigation bar 2 Enter your name and click Join Conference See the Getting Started section for First Time users. vbmeet.com/index.html?id=

13 Join your meeting: Using an Android phone or tablet Locate the link for your device The link for Android (Chrome) users looks like: vbmeet.com/index.html?id= Tap or paste your link Tap your link or paste it to the navigation bar 2 Enter your name and click Join Conference

14 Join your meeting: Using a room video system (most manufacturers) Locate the address for your device Most room video systems use a URI that looks like: @vbmeet.com Video room systems that do not support URI dialing can join using an alternate format listed in the FAQ section. 1 Enter the address 2 Join video call Click the Start or Call button @vbmeet.com @vbmeet.com

15 Join your meeting: Using a legacy Polycom room video system Locate the dial string for your device Some legacy Polycom systems join using an address like: ## Video room systems may join using one of the alternate address formats listed in the FAQ section. 1 Enter the dial string 2 Join video call Click the Start or Call button Example: ##

16 Join your meeting: Using a Cisco Immersive (TelePresence) video system Locate the dial-in number for your device Cisco Immersive (TelePresence) devices use: A calling prefix such as: 8 or 9 An access number such as: The conference passcode such as : Enter the prefix and access number then select Call 2 Enter a code when prompted, followed by #

17 Join your meeting: Using a Jabber / Movi client Locate the address for Jabber or Movi Most Jabber/Movi clients join using an address that looks like: @vbmeet.com Jabber/ Movi clients that do not support URI dialing can join using an alternate format listed in the FAQ section. 1 Insert your address Copy your address into the Jabber client search bar 2 Join video call Click the Start or Call button @vbmeet.com @vbmeet.com

18 Join your meeting: Using a phone Locate the audio information Meetings scheduled to include audio participants will offer audio dial-in information in the confirmation. 1 Determine the access number for your location 2 Join Provided with Global Access numbers Provided with toll and toll-free numbers

19 More useful information: Browser controls Roster Click on the Roster icon to view a list of participants. Note: Audio-only users are not represented in the meeting roster Chat Click on the Bubble icon to send a message to others who also have connected using a browser Note: Your message will be seen by all conference attendees. Private messages are not supported. Display Click on the Display icon to choose video, video+content, or content. In addition you may transfer the video connection to another video device. Note: When transferring video to a different device, you must supply the address of the receiving device (such as 1234@xyz.com or ). The sending device must have network connectivity to the receiving device. Tools Click on the Gear icon to select the desired audio and video sources, and system settings including language. Layout Click on the Dot icon to select how you would like to display the video and content.

20 More useful information: Browser content management Exit: to leave the conference. Share Screen: Start sharing content. Screen Size: Full screen or shrink. Mute/Unmute Microphone: turn on/off your microphone. Blue means your microphone is off or muted. Layout: Manage screen layout. Stop Sharing Mute/Unmute Microphone: manage your microphone. Hide/Unhide self view: manage self view. Participants can still see you if you close your self view. Switch cameras: Where supported, switch between front-facing and rear-facing camera. Mute/Unmute Camera: turn on/off video sent from your device.

21 More useful information: Changing screen layout in a video room When scheduling Users may choose a default layout on the <Advanced> tab of the Engage scheduling wizard Dynamic All Equal Stacked Telepresence Active Speaker One Plus N During a conference Users may cycle through the available layout options by pressing *4 on their video rooms device Dynamic All Equal Stacked Telepresence Active Speaker One Plus N *4 *4 *4 *4 *4

22 More useful information: Dial string reference Steps to dial into your meeting: 1. Find your method of joining the meeting in the table below 2. Identify the region of your conference (your confirmation will mention "emea" for Europe, "amer" for Americas, or "apac" for Asia Pacific) 3. Choose the appropriate Dial-in Format 4. Substitute the number listed on your confirmation for<meetingid> in the dial string 5. Join your meeting Dialing example: 1. To dial into a meeting with: Meeting ID Region: Europe (emea) 3. Using Dial-in Format: <MeetingID>@emea.vbmeet.com 4. The dial string to use would be: @emea.vbmeet.com 5. Join your meeting Programing Speed Dial entries Save the appropriate dial string on your device: EMEA Private: @ EMEA Public: @ How you're dialing into the meeting Video endpoints that: - use H are not enabled for DNS - connect via Public Internet Video endpoints that: - use H are not enabled for DNS - connect via Private MPLSconnection to BT Video endpoints that: - dial by phone number - have GVE or OVCC access (Typically Cisco Immersive devices) Video endpoints that: - use SIP Video endpoints that: - use H are enabled for DNS Browser-based clients (Internet Explorer, Safari, Chrome, Opera) NOTE: First time Internet Explorer and Safari users must download thebt MeetMe video app Microsoft Lync and Skype for Business NOTE: Be certain to select the 'Video' button to join the meeting Dial-in Formats Europe Americas Asia Pacific <MeetingID>@ Polycom devices dial: ##<MeetingID> <MeetingID>@ Polycom devices dial: ##<MeetingID> Dial Many devices require first dialing a prefix such as 8 or 9. You will be prompted to enter the <MeetingID>. <MeetingID>@ Polycom devices dial: ##<MeetingID> <MeetingID>@ Polycom devices dial: ##<MeetingID> Dial Many devices require first dialing a prefix such as 8 or 9. You will be prompted to enter the <MeetingID>. <MeetingID>@ Polycom devices dial: ##<MeetingID> <MeetingID>@ Polycom devices dial: ##<MeetingID> Dial Many devices require first dialing a prefix such as 8 or 9. You will be prompted to enter the <MeetingID>. <MeetingID>@emea.vbmeet.com <MeetingID>@amer.vbmeet.com <MeetingID>@apac.vbmeet.com <MeetingID>@emea.vbmeet.com - OR - H323:<MeetingID>@emea.vbmeet. com - OR - ml?id=<meetingid> <MeetingID>@lync.emea.vbmeet.c om <MeetingID>@amer.vbmeet.com - OR - H323:<MeetingID>@amer.vbmeet. com - OR - ml?id=<meetingid> <MeetingID>@lync.amer.vbmeet.c om <MeetingID>@apac.vbmeet.com - OR - H323:<MeetingID>@apac.vbmeet. com - OR - ml?id=<meetingid> <MeetingID>@lync.apac.vbmeet.c om

23 More useful information: Contact By By Phone USA: (toll-free) (toll) United Kingdom (0) (toll-free) +44 (0) (toll)

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