Welcome to Innovative's Ministry Websites

Transcription

1 Welcome to Innovative's Ministry Websites Ministry Administration Tools You now have access to the administrative tools for your Ministry Bookstore Website. These tools are designed to help you maintain the progress of your website's sales and to customize areas of your site. Where to Begin: You may use the tools in this section to customize the look and feel of your site. You may add proprietary products and create pages to display these on, create HTML custom pages, and much more! You may also view the site traffic report so that you know how many people have visited your site and check out your sales in real time. At the top of the tools, there are three drop down boxes: Info about My Website, Modify My Website, and Help. Modify My Website 1) Add/Edit Category & Feature Pages: Allows you to choose either HTML or products module/row to create a custom feature page with dynamic products with your look and feel. a. Add/Edit Categories This option allows you to create new categories to assign products to. These categories create product listing pages for you to use on your site. i. Add a New Custom Category You have the option to display your fulfilled products by using Categories. You can create a main category and/or subcategories for product pages and products fulfilled by Innovative can be included in these pages. If you want a main category leave the Top Category drop down set to Select Top Category. If you want to create a subcategory, choose your main/top category first, then key in the subcategory name in the Category Name box and hit the Submit Category button. Example subcategories, Books, Audio and DVDs could all be subcategories of Evangelism Helps. ii. Editing Custom Product Category 1. Edit Category Name To the left of the category names that you have created, you will see Edit. Here you can change the name of the category. 2. Delete Category To the far right, you also have the option to Delete the category that you created. If you click delete, you will receive a notice Are you sure you want to delete this information? Once you delete it, all the information in the layout (html, products, sort orders) will be deleted as well. 3. Create Category Page Once you have created your Category and added the Top Category (if necessary), you will be able to create and edit the feature page for that category. To create the feature page for the given category, click Edit under the Layout column for that category. You can then add your own html for the header for your page. Use this to place images or text about the category on your page. You can also choose from one to four column layouts. Be sure to click Save Category Layout before moving forward. You can always see your changes by clicking Preview Category Page that is listed in red at the top of the page just above the header HTML box. All of the items that you created and assigned to that category will show. To add any other products that are already in the system, you can enter those under the Add Products to your Custom Category Page. For example if you are able to

2 fulfill a book from an author your site is affiliated with instead of it being fulfilled from one of the main supply houses. You can enter the SKU and the sort order and then Add Product to Category. b. Add/Edit Custom Feature Page Allows you to choose either HTML or products module/row to create a custom feature page with dynamic products with your look and feel. i. Add a New Custom Feature Page You have the option with this section to display products in a custom feature page. With this tool, you create the page by row. You can use HTML sections, 1 product row, 2 product row, 3 product row or a 4 product row. You are not limited to the amount of rows on your page. To start, click the Add New Feature Page button. ii. Your Custom Feature Pages Here you can choose an already existing Custom Feature Page to edit, sort or delete. The Page Link column tells you where to link to your new page. You would add it to the end of your Online Ministry Store URL. Example: 2) Add/Edit Custom Pages Below is the information currently stored in your Custom Page Section. The custom pages are HTML pages that you control all of the center content for. The live page will appear within the Template for the site. a. Add a Custom Page Click on Add New Page. Enter the name of your custom page, title, META keywords, META phrases, and your html text that you want to appear in the center content of the page. Once you are finished, click Submit. You will see the new url for the page, and will be able to preview the newly created page. b. Editing a Custom Page To edit this information, click the word Edit on the Custom Page listing next to the page you want to change. Make the changes needed and click Submit. You can then click on Preview Current File to see your changes. 3) Add/Edit Files Allows you to upload any images that you need for your website. Images for products are not uploaded here. Images for the wrappers, header images, custom pages, and other such template items would be uploaded to this directory. Click Add File, click browse to locate your needed image, and then click Upload. If you have issues trying to upload your images, they might be too large. For more information on formatting images, click here. 4) Add/Edit Products Here you will be able to create, edit, and delete your proprietary products. Also you will be able to link products together by making them related products. For items that you do not want to show on your site, edit product exceptions will allow you to take those items off of your site or to place them back on there by removing them from the listing. a. Add Product Allows you to add a product to fulfill. i. Main Category This is a mandatory field. Choose from the Category or Subcategory that you have previously created. ii. Title This is a mandatory field. The product title that shows online. iii. SKU This is a mandatory field. This will be a code that you assign to a proprietary product, and will be reported to you as such once someone orders your product. iv. Description This is a mandatory field. The description of the item that appears online. v. Binding This is a mandatory field. Choose the cover for books or choose media type for other items.

3 vi. Retail Price This is a mandatory field. The price will show as the Retail Pricing online. vii. Sale Price This is a mandatory field. This is the price the item will be sold for. Place the discounted price for the item here or repeat the price from the Retail Price area. viii. Artist/Artist1/Artist2 Place the name of the musical or art-related artist. There are three total artist fields. Use this to list out multiple artists for a item, cd, etc. ix. Author/Author1/Author2 Place the name of the author of the book or item. There are three total author fields. Use this to list out multiple authors for a book, audio book, etc. x. Publisher Publisher or distributor of the item. xi. Weight Weight of the product xii. Stock Quantity of the item you have in stock. xiii. Free Shipping Gives the customer the ability to order an item without a shipping cost. Your account has to be setup for a Free Shipping option for this to work. xiv. Page Count Page count for books xv. Publication Year Publication year of the item if applicable. xvi. Publication Date Complete publication date of the item month, date, year. xvii. UPC The UPC code assigned or attributed to the item. Please note that you will receive the SKU in your Order Fulfillment screens, and not the UPC. Do not use a code here that you need for fulfillment purposes. xviii. ISBN The ISBN code assigned or attributed to the item. Please note that you will receive the SKU in your Order Fulfillment screens, and not the ISBN. Do not use a code here that you need for fulfillment purposes. xix. Image Upload This is a mandatory field. Click Browse. You will receive a pop-up screen to help you locate the image that you want to assign to your new item. Click on the picture and then Open. b. Edit Existing Product Locate an existing fulfilled product for editing or to see if changes have been made online. Click Edit next to the item that you want to change. Please see Add New Product for what all the Product fields mean. c. Add Related Product Allows you to relate fulfilled products to other products on the site. Select the item that you want to create the related product for from the drop-down box of all proprietary items. Type in the SKU of the item to relate, and click Add. d. Delete Product Delete a fulfilled product from your website. Click in the box to the left of the item that you wish to delete, and click Delete Product at the bottom of the item listing. In lists of long items, you can filter by Category and Subcategory at the top. Once you click Delete Product you will receive a final confirmation popup screen. Once you click ok, your item is gone for good, and you will have to recreated it if you deleted by accident. e. Edit Product Exceptions Your account will either be setup for product exceptions, which allows you to except or hide products that Innovative fulfills on your site so that it cannot be found or displayed on your site. Or if you are setup to have only the products you ve included skip to letter f below. You can select these items by SKU, Author, Publisher, or Category. i. SKU To remove a product by SKU from products shown on your site, enter the SKU number into the box and click Save. A popup box will appear asking Are you

4 sure want to save SKU/ISBN or UPC exception. Click ok. It will then show up in a listing of excepted items at the bottom of the page ii. Author Once you choose to remove items by author, enter all or part of the author s name in the Author box, and click Search. All authors in that search criteria will show in the left box. Click on the names that you would like to make exceptions on, and click >>. They will then appear in the right-hand box of active exceptions. Once you are done, click Save Author Exceptions to save your changes. Note: Any existing author exceptions will be highlighted at the top of the list, even if they do not match your current search criteria. iii. Publisher Once you choose to remove items by Publisher, enter all or part of the Publisher s name in the Publisher box, and click Search. All Publishers in that search criteria will show in the left box. Click on the names that you would like to make exceptions on, and click >>. They will then appear in the right-hand box of active exceptions. Once you are done, click Save Publisher Exceptions to save your changes. Note: Any existing publisher exceptions will be highlighted at the top of the list, even if they do not match your current search criteria. iv. Category Once you choose to remove items by Category, a listing of all product categories will show in the left box. Click on the names that you would like to make exceptions on, and click >>. They will then appear in the right-hand box of active exceptions. Note: There are three levels of categories. If you choose to except Books Spiritual Growth, all books of that second tier category are removed. However, if you only wanted to remove Books Spiritual Growth Spiritual Warfare, then you need to choose the line with the third tier category as well to keep from removing more than you intended. f. Edit Product Inclusions If your account is setup to have only the products you ve decided to included from Innovative s large dataset, this area allows you to add to or remove the products that Innovative fulfills that you want on the included list for your site. If it is not included it cannot be found or displayed on your site. You can add or remove these items by SKU or you can pull a report in spreadsheet form of all that are included. Proprietary products will automatically be included. i. Add a Product to Approved Product List To add a product to the included list you will need the Innovative SKU. Enter the SKU number into the box and click Save. A popup box will appear asking Are you sure want to save SKU/ISBN or UPC. Click ok. The sweep process runs twice a day so for existing products that are added it could take up to 12 hours for it to be found in the search. ii. Remove a Product from Approved Product List To remove an included product list, enter the SKU number into the remove box and click Save. A popup box will appear asking Are you sure want to remove SKU/ISBN or UPC? Click ok. The sweep process runs twice a day so it could take up to 12 hours for it to be pulled from the search abilities. iii. Create a Report of Approved Products If you would like to see a list of the current products on your Included Product List please click the "Get Report" button. You can use this list to review products for any needs you may have. The report includes pending changes that have not been swept from staging. The sweep process runs twice a day. 5) Customize Site a. Edit Template Top and Left HTML Allows changes to the HTML for the Top Header and Left Navigation Bar of your site. Below is the information currently stored in your Custom Template Top and Left Section. To edit this information, click the word Edit to the left of the information. Clicking Remove TopHTML Content will delete all the information you have saved. In the Change Reflected? column, you can see if your changes have taken affect on

5 your live site yet. We update our live systems with your changes at 10:00 am, 4;00pm and 4:00am eastern time each day, until these times you will see a No. Any changes you make will overwrite your previous changes and only the information you see below will be updated at these times. Once the changes are made, the Changes Reflected? column will say Yes. b. Edit Template Footer HTML Allows changes to the HTML for the Bottom Footer of your site. Below is the information currently stored in your Custom Template Footer Section. To edit this information, click the word Edit to the left of the information. Clicking Remove FooterHTML Content will delete all the information you have saved. In the Change Reflected? column, you can see if your changes have taken affect on your live site yet. We update our live systems with your changes at 10:00 am, 4;00pm and 4:00am eastern time each day, until these times you will see a No. Any changes you make will overwrite your previous changes and only the information you see below will be updated at these times. Once the changes are made, the Changes Reflected? column will say Yes. c. Edit Template Right Options Choose none to all of the following options for the right navigation area of your site. These features are maintained by Innovative for added benefit to your customers. You can view examples next to the options. The colors of the title areas will match the other areas of your site as chosen in the Template Center Content Styles tools. i. Featured Shopping The Featured Shopping module is an excellent way to keep your site current with selections specific to the seasons people are looking for resources. Great gifts for Mother s Day or Christ filled Christmas Gifts! ii. Shop Bestsellers When people on your site are looking for every day life resources, having lists of the CBA Bestsellers can be a valuable tool for them. The checkmark icon on the list will also appear with the product when they do searches or find them on your pages. iii. List The List module is a great way to collect the addresses of the people on your store site. They opt-in to receive product updates and other contacts from your online store. We can send communications on behalf of your online Ministry Store to these addresses if you wish to discuss this with us. iv. Feature Showcase We work with several of the top CBA Marketplace vendors to run promotions that you can link to within your site. These promotions can contain extra content pieces, video clips and special pricing for your site. If you would like to include this module to your right navigation area, these would be the main portal to these promotions. You can contact us for two different groupings, one for more conservative promotions and one a broader selection (includes people like Joyce Meyer that the more conservative would not). d. Edit Template Site Style Sheet Create a style sheet for your site and save it here. Format must be in standard CSS format. This is the information currently stored in your Custom Template Site Style Sheet Section. To edit this information, click the word Edit to the left of the information. Clicking Remove Style Content will delete all the information you have saved. In the Change Reflected? column, you can see if your changes have taken affect on your live site yet. We update our live systems with your changes at 10:00 am, 4;00pm and 4:00am eastern time each day, until these times you will see a No. Any changes you make will overwrite your previous changes and only the information you see below will be updated at these times. Once the changes are made, the Changes Reflected? column will say Yes. e. Edit Template Center Content Styles

6 Choose styling colors for the center and right content areas of your site. a. Edit Colors for Non-Proprietary Elements Use the tool below to set colors for non-proprietary elements within your site. Nonproprietary elements would include Product Search Results pages, Product Detail pages, Shopping Cart pages, etc... Adjusting the colors of these elements will allow you to match the colors of these items to the color palette used within the content you have created. b. Specifying Your Colors All colors must be specified using a six character hexadecimal code as illustrated below. After you have entered your color code, the small square to the right of the color code entry box will update to display the color entered. Enter your Custom Colors below in hexadecimal format. For example: At the bottom of the page you can preview swatches displaying all of your selected colors as well as a link to a preview page displaying page elements in you selected colors. i. Border Color Specify the color that will be used for the various borders throughout the center content portions of your site. RECOMMENDATION: Select a color that is strong enough for borders as thin as 1 pixel high to display against a white background. ii. Hyperlink Colors Specify the primary and secondary link colors that will be used for text hyperlinks throughout the center content portions of your site. RECOMMENDATION: Select a color that is strong enough for borders as thin as 1 pixel to be visible against a white background. iii. Section Header Bars and Text Specify the Section Header color bar background color and the color of the overlaying text throughout the center content portions of your site. RECOMMENDATION: Select a color combination with strong light and dark contrast such as dark blue and yellow. Avoid colors that are close to one another in their light/dark values, red and green for example. iv. Highlight Price Color Specify the color that will be used display the large price point for non-proprietary products appearing in the center content portions of your site. RECOMMENDATION: Select a relatively dark or bright color that is used elsewhere in your site. v. Highlight Text Color Specify the color that will be used to highlight standard formatted text appearing in the center content portions of your site. RECOMMENDATION: Select a color that will be bright enough to be easily distinguishable from the black text surrounding it. vi. Headline Text Color Specify the color that will be used for headlines within the content portions of your site. RECOMMENDATION: Select a strong color for headlines that will be readily noticed. vii. Shopping Cart Text Color Specify the primary color that will be used for the text on the shopping cart pages of your site. RECOMMENDATION: Select a dark color that will be easily read. viii. Form Input Boxes and Text Color Specify the Form Box background and text colors for text input forms appearing within the center content portions of your site. RECOMMENDATION: A light background color and black text. ix. Review your choices The Color Palette showing at the bottom of the page is displaying your color choices from above. Be sure to click Save New Color Scheme to save all the changes you have made to your colors.

7 f. Edit your META Tags Increase organic SEO results with custom META tags for your site. To edit this information, click the word Edit to the left of the information. Clicking Remove MetaTag Content will delete all the information you have saved. g. Add Form Page You can work with your account care rep at Innovative on adding a form to your site. If you are interested in creating a form for your Ministry Online Store, we are happy to assist you with this. Please contact your Site Customer Care Representative: Teresa Coates teresa.coates@thinkinnovative.com Toll Free: ext.2009 h. Edit Homepage Specify your site Homepage Link. You can use any page available on your site for the homepage of your website. This includes pages you have created as well as pages that Innovative maintains for you. Place the page name (for example: books.asp, music.asp) you would like to be the landing page of your site, and click Update Homepage. All feature pages are listed at the bottom of the page. 6) Order Fulfillment Lists all orders that are still outstanding and need your attention. Please review each order and provide feedback on the status and tracking number for each the proprietary products ordered from your Online Ministry Store. If you would like to see the order in its entirety, you can use the order number and look it up in the "Order Lookup" section in the Info About My Website dropdown. a. Order i. Product ID The product ID is the SKU number that you assign to your items when you enter in new proprietary products. This is the number you should used for fulfillment purposes when entering a new product. ii. Shipping Method The type of shipping that the customer for the order chose: Media Mail (USPS), Priority Mail, UPS Ground, etc. iii. Title iv. The title of the item that has been ordered. Quantity Ordered The quantity of the item that has been ordered by the customer v. Shipping Quantity The quantity of the item that you have shipped to the customer. This is important in cases where you might not be able to fulfill the entire order due to your stock levels. We will charge the customer based on the number you enter in this field. All Shipping Quantity fields must be filled in before you are able to commit the order. If an item will not be shipped, simply enter 0 (zero) in the box. You are also not able to put in a higher quantity than what the customer ordered. vi. vii. viii. ix. Tracking Number The shipping tracking number whether it be a USPS tracking number or UPS. This is important. The tracking number will show for the customer when they review their submitted orders, so they can track the package. Line Item ID Line Item ID is not a field just helps to keep up with what line you are on, in case you have multiple items in an order. Order Form ID Order Form ID is a maintenance field, and not a field you have to worry about. Commit Order Button

8 Once you hit the Commit Order Button, you do not have any options to change the order. Please make sure that you have the correct quantity of the item to be shipped and the tracking number is in before clicking on Commit Order. b. Acknowledge This is the field at the end of the order number line on the main Order Management screen. This option is designed to note that you have seen the order and are working on processing it. Once you have reviewed the order, you can go ahead and click the Acknowledge button. The word Acknowledge will change to Acknowledged in a light grey color. The verbiage in the second column (Acknowledged) of the Order Management screen will also change to Yes to note that you have seen and are working on the order. c. Shipped Once you have completed and committed the order, the Shipped category on the Order Management screen will change to Yes. You will now be able to easily tell what orders have been completed.

9 Edits: To change a product from a proprietary to Innovative fulfilled these steps must be done: 1. Include the Innovative SKU (make sure this sweep is done before doing the below automatically happens with 10:00 set.) 2. Find the Proprietary Product SKU s appearance in all Feature Pages and replace it with the Innovative SKU 3. Find the Proprietary Product SKU s appearance in all Categories and replace it with the Innovative SKU easiest way to see all these is on the Proprietary Product Product s detail page. 4. Delete the Proprietary Product If there is any information on the Proprietary product that should be moved to the Innovative one, we d need to do that in house (like image, video, description, etc.)