Quick Tips for DC Teammates

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1 Quick Tips for DC Teammates

2 Table of Contents Introduction... 3 MyTmT... 4 Log In to MyTmT... 5 Home Page... 6 My Timecard My Schedule My Time Off My Availability My Edited Punches Swap Shift Log Out of MyTmT Web Clock (Launch from Core) Log In to Core Launch the Web Clock Punch In and Out of the Web Clock Log Out of Core Change Language Preference GPI Learning Services Rev. 02/24/2012 2

3 Introduction TeammateTime (TmT) is a powerful s system that manages scheduling as well as time and attendance. As an hourly teammate, you will use TeammateTime to view your timecards and schedules, request time off, accept time punch edits, and much more. You will log in to TeammateTime using a link called MyTmT. MyTmT: GPI Learning Services Rev. 02/24/2011 3

4 MyTmT You will log in to TeammateTime to do the following tasks: View messages in your Inbox View your timecard View your schedule Request time off Accept edited punches Request to swap shifts MyTmT GPI Learning Services Rev. 02/24/2012 4

5 Log In to MyTmT You will need to log in to MyTmT to perform tasks such as viewing your schedule and timecard and requesting time off. To log in to MyTmT: 1. Launch Internet Explorer and go to: MyTmT Link: 2. In the Member ID field, type your Teammate ID, starting with a u for US or can for Canada (such as u12345 or can12345 ). 3. In the Password field, type your password. The first time you log in, your password will be your Teammate ID with all lower case letters (such as u12345 or can12345 ). 4. Click the Login button. Note: The first time you log in, you will be prompted to reset your password. 5. In the Existing Password field, type your current password, which is your Teammate ID. 6. In the New Password field, type a new password of your choice. (Passwords cannot be more than 11 characters and must not be in ALL CAPS.) 7. In the Confirm Password field, type the new password again. 8. Click the Submit button. Your password has been reset. Note: If you forget your password, call Voice of the Teammate at GPI Learning Services Rev. 02/24/2011 5

6 Home Page When you first log on to MyTmT, your Home page displays. Each section of the Home page is described below. My Upcoming Shifts The My Upcoming Shifts section displays your scheduled shifts for the next five days. To view more shifts, click the Go to My Schedule link. GPI Learning Services Rev. 02/24/2012 6

7 GPI Learning Services Rev. 02/24/2011 7

8 My Worked Hours The My Worked Hours section displays the shifts you have worked this week. This includes current pay period information only. If a shift is in progress, it displays without an end time and is not calculated as hours worked until the shift is complete. To view details about your worked shifts, click the Go to My Timecard link. My Recent Messages The My Recent Messages section displays the last five system messages you received. To view message text, click the message name link. To view all your messages, click the Go to My Inbox link. GPI Learning Services Rev. 02/24/2012 8

9 My Time Off Calendar The My Time Off Calendar section displays your time off for the current month and the next month. To view prior or future months, select the month and year from the drop down lists above the calendars and click the Go button. Days are color coded as follows: Background Meaning Color Green Days that have been approved Yellow Days that have been requested but have not yet been approved Orange Days that have been denied Menu To request time off, click the Go to My Time Off link. The menu contains a list of buttons. A red number on a button means that you need to click the button to see more information. For instance, a red number 1 in the My Inbox button means that there is one message in your inbox; to view the message, you would click the My Inbox button. When you click a button, the relevant page displays on the left side of the screen. For instance, when you click the My Inbox button, the messages in your inbox display on the left. GPI Learning Services Rev. 02/24/2011 9

10 My Inbox From time to time you may receive a system message through TeammateTime. These messages will appear on your My Inbox page. Note: Your five most recent messages will appear also on your Home page in the My Recent Messages section. To view messages in My Inbox: 1. Click the My Inbox button. Note: The number on the button tells you how many unread messages you have. If there are no unread messages, a green checkmark will display. 2. Hover your mouse pointer over the Subject to see the complete subject. 3. Some messages contain additional text. To view the text, click the Subject link. 4. To delete a message, click the checkbox to the left of the message and then click the Delete button. GPI Learning Services Rev. 02/24/

11 My Timecard You can view details about the shifts you have worked on the My Timecard page. To view your timecard: 1. Click the My Timecard button. Note: Your timecard for the current pay period displays. If the shift is in progress, it displays without an end time and is not calculated as Net Hours until the shift is complete. 2. To view your timecard for a different pay period, click the Calendar arrows to move to a different week. Your timecard for the selected pay period displays. The following describes the fields on the My Timecard page: Field Description Date The date the shift began Schedule The time the shift was scheduled to begin Worked The time you clocked in for the shift Job The job you were scheduled to work Site The location where you were scheduled to work Net Hours The total time you worked minus any unpaid meals or breaks Total The sum of all Net Hours worked GPI Learning Services Rev. 02/24/

12 My Schedule The My Schedule page shows you details about the shifts you are scheduled to work within a week. To view and print your schedule: 1. Click the My Schedule button. 2. The current week displays. To view your timecard for a different pay period, click the Calendar arrows to move to a different week. 3. To print your schedule, click the Print icon (upper right corner). The following describes the fields on the My Schedule page: Field Description Date The date of the shift Schedule The start and end time of the shift Job The job you are scheduled to work Site The location where you are scheduled to work Meal The scheduled amount of time for meals within a shift Breaks The scheduled amount of time for breaks within a shift Net Hours The total time you are scheduled to work minus any unpaid meals or breaks Total The sum of all Net Hours scheduled for the week GPI Learning Services Rev. 02/24/

13 My Time Off On the My Time Off page, you can request time off and see the status of your time off requests. Important: Time off requests must be made at least two weeks in advance. Vacation may be taken in four (4) or eight (8) hour increments only. To request time off in four hour increments, choose the Partial Day option (see Step 3 below). Reference the Vacation Benefits Policy HR 116 and Sick Leave Policy HR 140 on CARQUEST Link for full details of these benefit plans. To request time off: 1. Click the My Time Off button. 2. Click the Create New Time Off Request button. The Time Off Request form displays on the left. Note: The amount of vacation time that you have accrued will display under the Accruals tab. This information will also display on your pay stub. GPI Learning Services Rev. 02/24/

14 3. Do one of the following: To request full day(s) off, click the All Day option. To request a portion of a day off, click the Partial Day option. 4. In the From field, enter the first date (and time for partial day) of the request. 5. In the To field, enter the last date (and time for partial day) of the request. 6. Click the Type drop down arrow and select the reason for the time off request, such as Sick Pay, Vacation Pay, or Non Paid Time Off. Important: Do not use the Comments field leave it blank. 7. Click the Submit Request button. The time off request will be sent to your manager for approval. To view time off requests: 1. Click the My Time Off Request button. Your upcoming requests display. The approval status of each request displays on the left. 2. To view past requests, click the View drop down arrow and select Past Request(s). 3. Click a time off request. The time off request opens. GPI Learning Services Rev. 02/24/

15 To edit a time off request: 1. Click the My Time Off Request button. 2. Click a time off request. 3. Make your changes and click the Submit Request button. To delete a time off request: 1. Click the Delete icon next to the request. GPI Learning Services Rev. 02/24/

16 My Availability Please ignore the My Availability (new) button. DCs will not use this feature. GPI Learning Services Rev. 02/24/

17 My Edited Punches The My Edited Punches page displays any punches edited by your manager. Managers can add any missing punches or adjust punches in a shift within the current pay period. For example, you might punch in but forget to punch out for a shift or meal. This can be edited by your manager. Important: By accepting a punch edit in TeammateTime, you are providing your electronic signature to show that you approve the edit. Important: If you do not agree with an edited punch, contact your Manager. Note: The number of edited punches awaiting your review will display as a red number on the My Edited Punches button. If there are no edited punches awaiting your review, a green checkmark will display on the button. GPI Learning Services Rev. 02/24/

18 To view and accept punch edits: 1. To view the edited punches, click the My Edited Punches button. 2. A summary of each punch edit displays. Click the Plus (+) button beside a punch edit to view details. Details of the punch edit display. GPI Learning Services Rev. 02/24/

19 3. To accept a time punch edit, click the checkbox to the right of the edit and then click the Accept Clock Edit button (bottom right). GPI Learning Services Rev. 02/24/

20 Swap Shift The Swap Shift page allows you to request to swap shifts with other teammates from your site who are authorized to work the swapped job. (For instance, if you are scheduled as a Customer Service Teammate, you can swap shifts with another Customer Service Teammate.) Your request is first sent to the other teammate for his or her approval; after the other teammate approves it, the request goes to your manager for final approval. Note: If another teammate has requested to swap shifts with you, the number of requests will display as a red number on the Swap Shift button. You can approve or deny their requests. If there are no Swap Shifts requests waiting for your approval, a green checkmark will display on the button. To request to swap a shift: 1. Click the Swap Shift button. GPI Learning Services Rev. 02/24/

21 2. Click your shift that you want to swap. A list of available teammates who can work the swapped shift job displays. 3. Click the row for each teammate to whom you want to offer your shift. GPI Learning Services Rev. 02/24/

22 4. Click Yes, send this request. The request now displays in your Requested By Me tab. It also displays in the Pending My Approval tab for the teammate to whom you offered your shift. To accept a swapped shift from another teammate: 1. Click the Swap Shift button. 2. Click the Pending My Approval tab. Note: All shifts that have been offered to you display with a yellow background. The shifts you would be losing display in gray, italicized font. GPI Learning Services Rev. 02/24/

23 3. Do one of the following: To accept the swap shift request and send it to a manager for approval, click the Approve button to the left of the request. To deny the swap shift request, click the Deny button to the left of the request. Next steps: After approving a swap shift request, it is sent to your manager for final approval. If you approved the request and sent it to the manager for approval and the manager approves the swap, the status of the swap changes to Approved and Schedule Changed. The request is also removed from the Pending My Approval tab of any other teammates who were offered the swap. If you approved the request and sent it to the manager for approval and the manager denies the swap, the status changes to Denied. GPI Learning Services Rev. 02/24/

24 Log Out of MyTmT When you are finished using TeammateTime, it is important to log out. To log out of the MyTmT: 1. Click the Logout link at the top right corner of the window. GPI Learning Services Rev. 02/24/

25 Web Clock (Launch from Core) The Web Clock is a Web based application that hourly DC office teammates may use to punch in and out at the start and end of each shift and each meal. Important: Customer Service Office teammates also have the option to use the physical clocks in the DCs; however, they cannot use both the physical clock and Web Clock in the same day. Use one or the other for the entire shift. Note: In California only, teammates will also punch in and out at the start and end of each break. The Web Clock Important: You must log in to the Core website in order to launch the Web Clock. GPI Learning Services Rev. 02/24/

26 Log In to Core To log in to Core, you need to use the Core link. Your ID and password for the Core will always be the same as for the MyTmT link. To log in to Core: 1. Launch CARQUEST Link and go the following link: Core Link: 2. In the Member ID field, type your Teammate ID, starting with a u for US or can for Canada (such as u12345 or can12345 ). 3. In the Password field, type your password. The first time you log in, your password will be your Teammate ID with all lower case letters (such as u12345 or can12345 ). 4. Click the Login button Note: The first time you log in, you will be prompted to reset your password. Passwords cannot be more than 11 characters and cannot be in all caps. 5. In the Current Password field, type your current password, which is your Teammate ID. 6. In the New Password field, type a new password of your choice. 7. In the Confirm Password field, type the new password again. 8. Click the Save & Close button. Your password has been reset. Note: Your passwords in Core and MyTmT are always the same. If you reset your password in one, it will automatically be reset in the other to match. Note: If you forget your password, call Voice of the Teammate at Do not use the Forgot your ID or password? link on the login screen. GPI Learning Services Rev. 02/24/

27 Launch the Web Clock The Web Clock is launched from Core. Hourly DC office teammates who wish to use the Web Clock need to launch the Web Clock each day in order to clock in and out. (To change the Web Clock to French or Spanish, follow the instructions in the Change Language Preference section of this document.) To launch the Web Clock: 1. Log in to the Core at the following link: Core Link: 2. In the Menu Shortcuts on the dashboard, click Launch Web Clock. The Web Clock displays in the Core. GPI Learning Services Rev. 02/24/

28 Punch In and Out of the Web Clock A B Enter Clock-in PIN Punch In / Out (Clock In / Out) Enter your Clock-in PIN by typing or clicking the number buttons on the screen. (If you do not have a Clock-in PIN, ask your manager.) After entering your clock-in PIN, click the Punch In button or the Punch Out button. You should see a message: Punch Accepted. If you try to punch out too early or too late, you will see Too Early To Clock Out or Too Late To Clock Out. C Start / End Meal After entering your clock-in PIN, click the Start Meal button or the End Meal button. If you try to take a meal too early, you will see Too Soon for Meal. D Start / End Break After entering your clock-in PIN, click the Start Break button or the End Break button. If you try to take a break too early, you will see Too Soon for Break. E View Last Punch After entering your clock-in PIN, click the View Last Punch button to see the details of your last punch. F View Schedules After entering your clock-in PIN, click the View Schedules button to see your next posted schedule as well as your past schedules. G View TimeCard After entering your clock-in PIN, click the View TimeCard button to see your current and past timecards. GPI Learning Services Rev. 02/24/

29 Log Out of Core When you are finished using Core, it is important to log out. To log out of Core: 1. Click the large blue (X) button at the upper right of the window (see screenshot below). Do not click the (X) button at the very top right corner of the window; although this will close your window, it may not log you out. GPI Learning Services Rev. 02/24/

30 Change Language Preference By default, the TeammateTime interface displays all on screen text in English. If you prefer, you can change your language preference setting to French or Spanish, making most of the text in TeammateTime display in your chosen language. There are some items in TeammateTime that may always display in English. To change your language preference in TeammateTime: 1. Launch CARQUEST Link and go to Core using the following link: 2. Enter your TeammateTime Member ID and Password and click the Continue button. 3. Click the Edit My Profile icon in the upper right corner. 4. Click the User Preferences tab. 5. Click the Language drop down arrow and select your language preference. 6. Click the Save & Close button (top right). GPI Learning Services Rev. 02/24/

Quick Tips for Teammates

Quick Tips for Teammates Quick Tips for Teammates Table of Contents Introduction... 3 MyTmT... 5 Log In to MyTmT... 6 Home Page... 7 My Timecard... 11 My Schedule... 12 My Time Off... 13 My Availability... 15 My Edited Punches...

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