Information Management 3BUF D2 Rollup 1 Hot Fix 2 Release Notes

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1 Industrial IT Extended Automation System 800xA Information Management 3BUF D2 Rollup 1 Hot Fix 2 Release Notes Introduction This document provides release information for hot fix 2 for Information Management version 3.6/0 rollup 1. In order to install this hot fix, rollup 1 for Information Management version 3.6 must already be installed. If you need to check whether or not the rollup has already been installed, use the procedure described Verifying the Rollup Installation on page 12. The problems fixed by this rollup are described in Corrected Problems on page 2. Instructions for installing this hot fix are provided in Installation on page 2. 3BUF D2 1

2 Rollup 1 Hot Fix 2 Release Notes Information Management Corrected Problems Table 1 lists the problems corrected in this rollup. Table 1. Fixed Problems Problem History 3.1/1. The pdlapisrv process had issues allocating/releasing memory that showed up based on several issues(load,timing etc.). When inserting points with timestamps earlier than last stored value in a Storage Type 3 log, the log file would become corrupted. This problem has been fixed. The problem which caused the PDLApiSrv.exe Application error to be reported after installing Information Management software has been fixed. There is a need to migrate history in older systems to Information Management version 3.6. The problem which caused the hshistorysync.exe application error has been fixed. The problem that caused the history synchronizer to crash and corrupt log IDs has been fixed. Solution Implement import of raw numeric data into inactive history logs through OPC HDA interfaces. Installation There are four basic steps for installing the Information Management rollup: 1. Download the rollup hot fix ZIP file from the ABB Library to the computer where it will be installed. 2. Prepare the computer for rollup hot fix installation by making a full backup, stopping history, and stopping the server. 3. Extract the ZIP file and copy the contents to the history/bin directory. 4. Restart the computer. 2 3BUF D2

3 Information Management Downloading the rollup hot fix Installation File Detailed instructions for these basic steps are provided in the following sections. Downloading the rollup hot fix Installation File The rollup hot fix files are provided in a ZIP file named IM360_History_HotFix2_for_Rollup1_bin.zip which is available via SolutionsBank. Download this ZIP file to your computer. To find the ZIP file in SolutionsBank, drill down in the Download Bank using: Product Group = Control Products and Systems Product Family = Industrial IT System - 800xA 3.1 Product Sub Family = System 800xA 3.1 Information Management Product = All Products Document Type = Download Preparing Your Computer for rollup Hot Fix Installation To prepare your computer for rollup hot fix installation, first make a complete backup of your system, then stop all processes under PAS supervision, then stop the server. Making a Backup 1. Log on to your computer as the 800xA Installing user. This user was configured during the prerequisite and set-up phase of the initial installation as described in the section on Creating Users and Groups in Industrial IT 800xA System Installation. 2. Make a complete backup of your system. 3. Exit all Windows applications. 3BUF D2 3

4 Preparing Your Computer for rollup Hot Fix Installation Information Management Stopping PAS Processes Stop all processes under the supervision of the Process Administration Service (PAS). Then place PAS in Manual start-up mode and stop the service. To do this: 1. Run the PAS utility on the Information Management Server, Figure 1. From the Windows task bar choose: Start>Programs>ABB Industrial IT> 800xA System>Information Management>PAS>Process Administration. Figure 1. Accessing Information Management System Administration Functions 2. In the Process Administration Service window, click Stop All, Figure 2. This stops all processes under PAS supervision. Figure 2. Process Administration Service Window 3. Click Close when the dialog indicates that all processes are stopped. 4 3BUF D2

5 Information Management Preparing Your Computer for rollup Hot Fix Installation Stop the Server To do this: 1. From the Windows task bar choose: Start > Programs > ABB Industrial IT > 800xA System > Configuration Wizard 2. Select Stop Server, Figure 3, then click Next. Figure 3. Stop Server 3BUF D2 5

6 Preparing Your Computer for rollup Hot Fix Installation Information Management 3. Select the server to be stopped, Figure 4, then click Next. Figure 4. Selecting the Server To Be Stopped 6 3BUF D2

7 Information Management Copying the Hot Fix Files to the History/bin Directory 4. Respond to the notification that all systems will be stopped on the selected server, Figure 5, by clicking Finish. Figure 5. Notification that All Systems Will be Stopped on the Selected Server 5. Exit the Configuration Wizard. Copying the Hot Fix Files to the History/bin Directory To do this: 1. Use WinZip to open IM360_History_HotFix2_for_Rollup1_bin.zip, Figure 6. 3BUF D2 7

8 Copying the Hot Fix Files to the History/bin Directory Information Management Figure 6. Opening the WINZIP File 2. Extract the files to a specified directory, Figure 7. Figure 7. Extracting the WINZIP Files 8 3BUF D2

9 Information Management Copying the Hot Fix Files to the History/bin Directory 3. Copy the extracted files, Figure 8. Figure 8. Copying the WINZIP Files 4. Then paste the files to the history/bin directory. The path to the history directory is specified in the %hs_home% environment variable. a. First enter the %hs_home% environment variable in the Plant Explorer, Figure 9. 3BUF D2 9

10 Copying the Hot Fix Files to the History/bin Directory Information Management Figure 9. Using the %hs_home% Environment Variable b. Then select the bin directory, and paste the files, Figure 10. Figure 10. Pasting the WINZIP Files 10 3BUF D2

11 Information Management Copying the Hot Fix Files to the History/bin Directory c. Click Yes to All when asked whether or not to replace existing files, Figure 11. Figure 11. Replacing Existing Files Restarting the Computer Restart the computer when you are finished copying the files. This will automatically start the server and PAS services. Removing the Hot Fix If you need to remove the hot fix, first uninstall history and then re-install rollup 1. 3BUF D2 11

12 Copying the Hot Fix Files to the History/bin Directory Information Management Verifying the Rollup Installation To verify that the rollup has been properly installed, check the version information for the updated components. To do this, from the Windows task bar, choose Start>Programs>ABB Industrial IT>800xA System>Information Management>Version Info. This displays the Version Information window, Figure 12. Scroll to the section for History Services. Verify that the date for the version file is: 12/11/2003. You may check the version information for other updated components as well. A listing of the updated components and their respective versions is provided in Table 2. Figure 12. Version Information Window 12 3BUF D2

13 Information Management Copying the Hot Fix Files to the History/bin Directory Table 2. Information Management Components Updated by this Rollup Component Version History Display Services Softpoints Support Contact ABB technical support for assistance in problem reporting. 3BUF D2 13

14 Copying the Hot Fix Files to the History/bin Directory Information Management 3BUF D2. Printed in USA April 2004 Copyright 2004 by ABB. All Rights Reserved Registered Trademark of ABB. Trademark of ABB. Automation Technology Products Wickliffe, Ohio, USA Automation Technology Products Västerås, Sweden Automation Technology Products Mannheim, Germany

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