Avaya IQ 5.2 Service Pack 2 (SP2) Release Notes Issue 1.3 Dec
|
|
- Ashley Jenkins
- 5 years ago
- Views:
Transcription
1 Avaya IQ 5.2 Service Pack 2 (SP2) Issue 1.3 Dec
2 TABLE OF CONTENTS 1. PURPOSE AVAYA IQ UPDATE PREREQUISITES AND CONSIDERATIONS AVAYA IQ HOST PREREQUISITES Ensure the Correct Versions of CM, PC, VP, and AACC are installed Ensure a Correct Version of Avaya IQ is Installed Check the Health of Avaya IQ Perform Avaya IQ Host Backup Remove Cron Job on Admin host AVAYA IQ HOST CONSIDERATIONS Upgrade Time Recommendations Roll Back DOWNLOAD INSTRUCTIONS SERVICE PACK INSTALL INSTRUCTIONS GENERAL RECOMMENDATIONS INSTALLING THE SERVICE PACK For Software-Only deployment For Turnkey deployment VERIFYING SERVICE PACK INSTALLATION Verifying the version number Verifying the health of the Avaya IQ system SERVICE PACK ROLL BACK INSTRUCTIONS ROLL BACKTIME RECOMMENDATIONS ROLL BACK THE SERVICE PACK For Software-Only deployment For Turnkey deployment POST ROLL BACK INSTRUCTIONS Verifying the version number Verifying the health of the Avaya IQ system NEW FEATURES HIGH AVAILABILITY PERFORMANCE IMPROVEMENT IN IQ CHANGING HOST NAME AND IP ADDRESSES IN IQ SUPPORTED UPGRADE PATHS KNOWN ISSUES DEVICE GROUP MISSING FROM REPORT INPUT ADDITIONAL CONSIDERATIONS ISSUES RESOLVED FOR IQ FOR IQ December 15,
3 1. Purpose This release notes provides information about the GA version of the Avaya IQ software. You can view this document for upgrade changes, known issues and relevant solutions. This release notes includes last minute information that is not incorporated into the standard documentation. The following table describes the release details: Product Avaya IQ software Version IQ_ _10991_14975_SP2.bin 2. Avaya IQ Update Prerequisites and Considerations This section describes prerequisites that you must perform or items you must consider before updating to Avaya IQ Avaya IQ Host Prerequisites Prior to starting the update process, the customer s IT administrator must backup the IQ host(s), verify there is adequate disk space, and verify the sanity of the IQ application. Note Prerequisites must be completed on all IQ hosts Ensure the Correct Versions of CM, PC, VP, and AACC are installed Avaya IQ and have the same interoperability requirements. Reverification of software version requirements is not necessary. The Avaya IQ Product Version Interoperability document may be found at Ensure a Correct Version of Avaya IQ is Installed This Service Pack can be installed on the following version of Avaya IQ. Product Avaya IQ software Avaya IQ software Version _ _10991_13120_SP1 The Service Pack installer will verify the version compatibility and will display an error message if the version of IQ currently installed is not compatible with this Service Pack. If you wish to verify the version compatibility prior to applying the Service Pack, see Appendix A: Version Compatibility. December 15,
4 2.1.3 Check the Health of Avaya IQ Please refer to Appendix B: Verifying Avaya IQ System Health Perform Avaya IQ Host Backup The following data must be backed up before upgrading an existing system. Avaya IQ data on all Avaya IQ application hosts Avaya IQ data and database data on the database host Current backups are highly recommended. In the event of a catastrophic failure during the upgrade, restoring to the backup version may be necessary. Recent backups will help to minimize data loss. For detailed backup procedures, see Maintaining and Troubleshooting Avaya IQ guide available at Remove Cron Job on Admin host 1. On the administration host, to verify whether there is an entry of the /opt/usersynccron/syncjobcorrection.sh cron job in the list of cron jobs, enter: crontab l Note If you do not find the /opt/usersynccron/syncjobcorrection.sh cron job in the list of cron jobs, ignore the further steps. 2. If you find the /opt/usersynccron/syncjobcorrection.sh cron job in the list of cron jobs, follow the steps: a. Enter crontab e. b. Remove the /opt/usersynccron/syncjobcorrection.sh cron job from the crontab. c. Follow the procedure to drop the tables created by the /opt/usersynccron/syncjobcorrection.sh cron job. i. To login on SQL prompt as SDS user, enter: sqlplus <AvayaIQ SDS User>/<AvayaIQ SDS Password>@<AvayaIQ Database Name> ii. To get the table list, enter: SQL > select tname from tab where tname like 'TMPLD%B%'; December 15,
5 The above command will return all the tables starting with TMPLD and ending with BKP or BACKUP. iii. To drop all the tables listed by the above query, enter SQL >Drop table <Table Name> Note You must drop only those tables that starts with TMPLD and ends with BKP or BACKUP. 3. Create and execute on-demand scheduled jobs for all Active Directory connections by the following procedure: a. Log on to the Avaya IQ administration (OAM) interface as an administrator. b. Under the Tasks tab, select Utility > Administer Scheduled Jobs. c. On the View Scheduled Jobs dialog box, select Add. d. On the Create Scheduled Job dialog box, select the Job Type as Enterprise Synchronization. e. Provide a valid name in the Name field. f. Provide the Active Directory connection name in the Resource name to synch with field. g. When all options are defined, select OK. h. When the confirmation message displays, select OK. 4. Ensure that all sync jobs are executed successfully. This will create/update TMPLD* tables which will be used during update. 2.2 Avaya IQ Host Considerations Upgrade Time Recommendations Upgrade is a service affecting procedure. Data loss will occur for approximately 15 minutes during the restart of the Data Collection process and pumpup. Completion of the upgrade procedure will take about approximately 1 hour for an All Functions Host system and 4 hours for a Multi-Host system. The time will vary according to the size of the database. During this procedure, real-time or historical reports will not be available. Service pack installation should be scheduled at a time that causes minimal disruption. You may wish to communicate the plan to your end users in advance. If the service pack is to be installed immediately after installation and administration of sources, verify the IQ system health before proceeding to the service pack upgrade. Please refer to Appendix B: Verifying Avaya IQ System Health. December 15,
6 2.2.2 Roll Back After the service pack has been installed successfully and administration changes and/or report profiles have been created or changed, automated roll back of the service pack will not be supported. For problems encountered in the service pack after service pack validation and system operation, contact your Avaya Customer Support Representative. 3. Download Instructions To download the IQ service pack: 1. The service pack should be downloaded to the following servers: Configuration All-in-One Host Single Host Dual Host Multi-Host Download to Administration Host 2. If the $CCR_HOME/updates directory does not exist on the proper server, create it. 3. Request your Avaya Customer Support Representative to provide the Login, Password and a Sold-To number, which will be used to download the service pack from the Avaya product download site. 4. Bring up the Avaya Product Download site in your browser 5. Select the link - Download My Software. 6. Enter the login and password provided by your Avaya Customer Support Representative. You will also be prompted for your Sold-To Number, to access the files you have been authorized to download. 7. Download the IQ_ _10991_14975_SP2.bin file from the Avaya support site. 8. Copy the downloaded files to the directory $CCR_HOME/updates 9. Open the <$CCR_HOME/updates> directory and verify that the IQ_ _10991_14975_SP2.bin file is downloaded properly, and run the following command: md5sum IQ_ _10991_14975_SP2.bin Verify that the md5sum displays the following stamps: df5bcbd7c41ae6ec684d7829f1df9fa9 IQ_ _10991_14975_SP2.bin December 15,
7 December 15,
8 4. Service Pack Install Instructions Important The Avaya IQ Service Pack install and/or upgrade should be performed by Avaya personnel. See the Avaya IQ PCN 1841P for additional details at General Recommendations In general, do not break out of any command or kill a command while it is being executed. This will cause unpredictable results and could potentially make your Avaya IQ system unusable. Consult your Avaya Customer Support representative if you have trouble while applying the Service Pack. 4.2 Installing the Service Pack This section provides instructions on how to perform the Service Pack installation For Software-Only deployment To install the Service Pack: 1. Log in to the appropriate Avaya IQ host as root or root pseudo user Configuration Single Host Dual Host Multi-Host Log into Administration Host 2. Change to the following directory: cd $CCR_HOME/updates 3. Execute the following command to launch the Service Pack Install: sh IQ_ _10991_14975_SP2.bin apply For a Single Host or Dual Host configuration, options similar to the following are displayed: Select a host to apply the Service pack (1) AllFunctions (IP Address) (2) DataCollection (IP Address) - shown if a remote data collection host exists December 15,
9 Choose 1.. or q to quit: For a multi-host setup, options similar to the following are displayed: Select a host to apply the Service pack (1) Administration (IP Address) (2) Reporting (IP Address) (3) DataProcessing (IP Address) (4) DataCollection (IP Address) (5) RTD (IP Address) Choose 1,2.. or q to quit: After successful completion, the following message will appear: [Timestamp] Update _10991_14975_SP2 completed. [Timestamp] Update installation FINISHED SUCCESSFULLY. 4. Review the logging information in $CCR_HOME/updates/runUpdate.log. Please refer to Appendix C: Verifying Avaya IQ Update Logs. 5. For Multi-host configurations, continue the upgrade procedure by selecting the remaining menu options from step 3 in the following order. Data Processing Data Collection Reporting RTD For Turnkey deployment Important The steps listed in the following sections must be applied to all the hosts including the Database Host in a Turnkey deployment. To install the Service Pack: 1. Log in to the appropriate Avaya IQ host as root or root pseudo user Configuration All-in-One Host Single Host Dual Host Multi-Host Log into Administration Host 2. Change to the following directory: December 15,
10 cd $CCR_HOME/updates 3. Execute the following command to launch the Service Pack Install: sh IQ_ _10991_14975_SP2.bin apply For an All-in-One Host or Single Host configuration, options similar to the following are displayed: Select a host to apply the Service pack (1) AllFunctions (IP Address) (2) DataCollection (IP Address) - shown if a remote data collection host exists Choose 1.. or q to quit: For a dual-host setup, options similar to the following are displayed: Select a host to apply the Service pack (1) AllFunctions (IP Address) (2) DataCollection (IP Address) - shown if a remote data collection host exists (3) TurnkeyDBHost (IP Address) Choose 1,2.. or q to quit: For a multi-host setup, options similar to the following are displayed: Select a host to apply the Service pack (1) Administration (IP Address) (2) Reporting (IP Address) (3) DataProcessing (IP Address) (4) DataCollection (IP Address) (5) RTD (IP Address) (6) TurnkeyDBHost (IP Address) Choose 1,2.. or q to quit: After successful completion, the following message will appear: [Timestamp] Update _10991_14975_SP2 completed. [Timestamp] Update installation FINISHED SUCCESSFULLY. 4. Review the logging information in $CCR_HOME/updates/runUpdate.log. Please refer to Verifying C: Avaya IQ Update Logs. December 15,
11 5. For Dual Host configurations, continue the upgrade procedure by selecting the remaining menu options from step 3 in the following order. Data Collection (if applicable) TurnkeyDBHost 6. For Multi-Host configurations, continue the upgrade procedure by selecting the remaining menu options from step 3 in the following order. Data Processing Data Collection Reporting RTD TurnkeyDBHost 4.3 Verifying Service Pack installation Execute the steps listed in this section after you install the Service Pack to verify the success of the Service Pack installation Verifying the version number To verify that the Service Pack was successfully applied on all application hosts, see Appendix A Version Compatibility Verifying the health of the Avaya IQ system Please refer to Appendix B: Verifying Avaya IQ System Health. 5. Service Pack Roll Back Instructions This section lists the steps required to roll back the Service Pack. Please consult your Avaya Customer Support Representative before deciding to roll back the Service Pack. 5.1 Roll BackTime Recommendations Note that rolling back the Service Pack is a service affecting procedure. Data loss will occur for approximately 15 minutes during the restart of the Data Collection process. Completion of the roll back procedure will take about approximately 1 hour for a Dual Host system and 4 hours for a Multi-Host system. The time will vary according to the size of the database. During this procedure, you will not be able to run real-time or historical reports on the IQ system. Schedule the Service Pack back-out at a time that causes minimal disruption and communicate the plan to your end users in advance. December 15,
12 5.2 Roll Back the Service Pack Important The steps listed in the following sections must be applied to all the hosts including the Database Host in a Turnkey deployment For Software-Only deployment To roll back the Service Pack: 1. Log in to the appropriate Avaya IQ host as root or root pseudo user Configuration Single Host Dual Host Multi-Host Log into Administration Host 2. Change to the following directory: cd $CCR_HOME/updates 3. Execute the following command to launch the Service Pack backout: sh IQ_ _10991_14975_SP2.bin backout For an All-in-One host or a Dual Host configuration, options similar to the following are displayed: Select a host to backout the service pack (1) AllFunctions (IP Address) (2) DataCollection (IP Address) - shown if a remote data collection host exists Choose 1.. or q to quit: For a multi-host setup, options similar to the following are displayed: Select a host to backout the Update (1) Administration (IP Address) (2) Reporting (IP Address) (3) DataProcessing (IP Address) (4) DataCollection (IP Address) (5) RTD (IP Address) Choose 1,2.. or q to quit: December 15,
13 After successful completion, the following message will appear on the application host: [Timestamp] Update backout FINISHED SUCCESSFULLY. 4. Review the logging information in $CCR_HOME/updates/runUpdate.log. Please refer to Verifying C: Avaya IQ Update Logs. 5. For Multi-host configurations, continue the upgrade procedure by selecting the remaining menu options from step 3 in the following order. Data Processing Data Collection Reporting RTD For Turnkey deployment Important The steps listed in the following sections must be applied to all the hosts including the Database Host in a Turnkey deployment. To roll back the Service Pack: 1. Log in to the appropriate Avaya IQ host as root or root pseudo user Configuration All-in-One Host Single Host Dual Host Multi-Host Log into Administration Host 2. Change to the following directory: cd $CCR_HOME/updates 3. Execute the following command to launch the Service Pack backout: sh IQ_ _10991_14975_SP2.bin backout For an All-in-One host or Single Host configurations, options similar to the following are displayed: Select a host to backout the service pack (1) AllFunctions (IP Address) (2) DataCollection (IP Address) - shown if a remote data collection host exists Choose 1.. or q to quit: December 15,
14 For a dual-host setup, options similar to the following are displayed: Select a host to backout the Update (1) AllFunctions (IP Address) (2) DataCollection (IP Address) - shown if a remote data collection host exists (3) TurnkeyDBHost (IP Address) Choose 1,2.. or q to quit: For a multi-host setup, options similar to the following are displayed: Select a host to backout the Service pack (1) Administration (IP Address) (2) Reporting (IP Address) (3) DataProcessing (IP Address) (4) DataCollection (IP Address) (5) RTD (IP Address) (6) TurnkeyDBHost (IP Address) Choose 1,2.. or q to quit: After successful completion, the following message will appear on the application host: [Timestamp] Update backout FINISHED SUCCESSFULLY. 4. Review the logging information in $CCR_HOME/updates/runUpdate.log. Please refer to Verifying C: Avaya IQ Update Logs. 5. For Dual Host configurations, continue the upgrade procedure by selecting the remaining menu options from step 3 in the following order. Data Collection (if applicable) TurnkeyDBHost 6. For Multi-Host configurations, continue the upgrade procedure by selecting the remaining menu options from step 3 in the following order. Data Processing Data Collection Reporting RTD TurnkeyDBHost December 15,
15 5.3 Post Roll Back instructions Verifying the version number To verify that the Service Pack was rolled back successfully on all application hosts, see Appendix A: Version Compatibility Verifying the health of the Avaya IQ system Please refer to Appendix B: Verifying Avaya IQ System Health of this document for information. 6. New Features 6.1 High Availability Performance Improvement in IQ Avaya IQ Release offers improved performance for High Availability synchronization. 6.2 Changing Host Name and IP Addresses in IQ The changing host names and IP addresses scripts included in the Avaya IQ SP can be used for changing the host name and IP address of your Avaya IQ system, and rolling back to the earlier host name and IP address if you face any problem. You can either use the centralized or the manual process to change the host name and IP address. For more information, see Maintaining and Troubleshooting Avaya IQ, Implementing Avaya IQ for Turnkey Deployments, or Implementing Avaya IQ for Software-only Deployments. 7. Supported Upgrade Paths The supported upgrade paths for IQ are shown below. From Release To Release GA Date 5.1.x July Y Nov Y Y Y Jan Y Y May Y July Y Y Sept Y December 15,
16 8. Known Issues Please reference section 8 of Avaya IQ 5.2 GA, Known Issues. 8.1 Device Group Missing from Report Input If the Device Group is missing from Report input page after applying IQ5.2.2, perform the work around below as a one time activity. 1. Login to OAM. 2. Navigate to Task -> Administer Users -> Create User. 3. Create new user. 4. Navigate to Enterprise -> Resources -> Roles -> Enterprise Roles 5. Create new Role. 6. Add newly created user to this Role. Assign some permissions to this role. 7. Login to Reporting UI. 8. Navigate to Standard Historical Reports -> Device Performance -> Device Group Performance Summary 9. Check whether all Device Groups appear in Available Device Groups list. 10. Login to OAM. 11. Remove User and Role created in Step 2&3. 9. Additional Considerations Please reference section 9 of Avaya IQ 5.2 GA, Additional Considerations. 10. Issues Resolved 10.1 For IQ Work item Issue resolved wi wi wi wi Device group permission corrected resulting in proper OAM display Export tool improved to handle Data Export reports for HA OAM Scheduler now correctly executes for 12:00 AM Interval Duplicate Agent status in Pickup group scenario in no longer present December 15,
17 Work item Issue resolved wi wi wi wi wi wi wi wi wi wi wi wi wi wi wi wi Agent in Stale Alert state event processing improvements Suppose of Oracle 11.1 settings in Cognos configuration files Admin HA sync runs expect scripts no longer displays the root password in clear text Excessive logging around DB backup corrected New AACC source administration handles restart condition Improved synchronization for time for HA Agent Experience Trace report now shows logouts Agent Editor Skills Page has been improved to handle network delays Improved IP address & Host name change tool AACC Link now recovers from ARC restart Turnkey systems correctly start SNMPMasterAgent process CM Adapter handles pumpup hangs and failures Direct Agent Skill list box has correct display HA Error log corrections Documentation for AACC Source Administration IP Hostname change tool delivered 10.2 For IQ Work item Issue resolved wi wi wi wi wi wi wi wi wi wi wi wi Improved Performance of reports by adding DeviceStateFact indexes Fixed the login issues for AD user s to APC and report UI with SSL turned on Fixed the deadlock issues for Mulitple LDAPs Fixed the Short Abandons measure issue Improved the performance of hist_index_rebuild Fixed customized reports issues after importing them on secondary server Improved the performance of DB Diagnostic Manager Improved the procedure of fact_data_purge Fixed the issue of Call stuck in Queue due to "agent logs out while on active call" Fixed the filter issues in Customer Experience Details report based on assigned user roles/permissions Fixed the password issues for the user in OAM if browser language is Japanese Improved Circular Error Handling in EP December 15,
18 Work item Issue resolved wi wi wi wi wi wi wi wi wi wi wi wi Improved the buffer feature on restart of the database or database outage Fixed the issue of status of the agent if call cancelled Improved the db histograms result in suboptimal query performance Improved the HA AdminSynch Job during groupload Improved Joda time for changing time zones Improved feature in scheduler Fixed the issue of agents entering AUX codes disappearing from realtime reports, for AACC source Fixed the issues of 2 entities have the same EID Improved performance of Historical indexing Improved Historical Indexing Improved the User Management functionality Improved Data Sync Engine Please note that the fix for wi works in conjunction with the manual steps mentioned in the PSN PSN003226RussianTimezone. Please refer the PSN before generating reports using the Europe/Moscow timezone. December 15,
19 Appendix A: Version Compatibility The Service Pack script will verify the version compatibility prior to applying the Service Pack; however, if you wish to verify this manually you may verify that the version.txt file located under $CCR_HOME contains any of the following strings on each of the hosts. First line of version.txt prior to applying Service Pack (or after rolling back the Service Pack): _10991 Or _10991_13120_SP1 First line of version.txt after applying Service Pack: _10991_14975_SP2 December 15,
20 Appendix B: Verifying Avaya IQ System Health This appendix provides information on verifying the Avaya IQ system health prior to installing the service pack, post backing-out the service pack and after a successful upgrade. 1. Verify Avaya IQ Containers and Process Elements status: Verify that all Containers and Processing Elements are in the STARTED state. If there are Containers and Processing Elements displayed in a state other than STARTED, they must be corrected. To verify the Container and Processing Element states prior and post applying the update, you can use either the IQ Administration User Interface (UI) or Linux command line. Verification through Administration UI; Select: Enterprise Select: Sites Select: HostName Verify that the hosts configured for this system have all processes started. -or- Verification through Linux command line, enter: $CSBASE/lifecycle/bin/lc ls 2. Verify Avaya IQ Real Time and Historical Reports: Verify Avaya IQ Real Time and Historical summary data. If there are any issues with running reports or the data displayed in the reports, they must be corrected. a. To generate reports to check for current Real-time summary data, use the Avaya IQ Report User Interface (UI). Avaya recommends that you run the following reports while call traffic is running: Queue Status Agent Status Queue and Agent Status b. To generate reports to check for current Historical summary data, use the Avaya IQ Report User Interface (UI). Avaya recommends that you run the Queue Group Performance Trend report. 3. Verify Real Time Dashboard (RTD) Reports: Verify Avaya IQ RTD reports. If there are any issues with running reports or the data displayed in the reports, they must be corrected. a. To generate reports to check for RTD, use the Avaya Performance Center User Interface. Avaya recommends that you run the following reports while call traffic is running: Queue Status Agent Status December 15,
21 Appendix C: Verifying Avaya IQ Update Logs 1. Log in to the appropriate Avaya IQ host as root or root pseudo user 2. Change to the following directory: cd $CCR_HOME/updates 3. Check for errors in the log entries grep return code is runupdate.log This command will return log entries for various steps in the update process. A return code of 0 should be interpreted as success. Other return codes indicate failure and should be investigated. December 15,
Avaya IQ 5.2 Service Pack 4 (SP4) Patch 3 (X03) Release Notes June 28, 2013
Avaya IQ 5.2 Service Pack 4 (SP4) Patch 3 (X03) June 28, 2013 Contents 1. PURPOSE... 3 2. AVAYA IQ PATCH PREREQUISITES AND CONSIDERATIONS... 3 2.1 PATCH PREREQUISITES... 3 2.1.1 CHECK THE HEALTH OF AVAYA
More informationAvaya IQ 5.3 Service Pack 1 (SP1) Release Notes Issue th Feb, 2018
Avaya IQ 5.3 Service Pack 1 (SP1) Issue 2.1 26 th Feb, 2018 TABLE OF CONTENTS 1. PURPOSE... 3 2. AVAYA IQ 5.3.0.1 UPDATE PREREQUISITES AND CONSIDERATIONS... 3 2.1 AVAYA IQ HOST PREREQUISITES... 3 Ensure
More informationAvaya IQ 5.2 Service Pack 4 (SP4) Release Notes Issue 1.0 April 17, 2013
Avaya IQ 5.2 Service Pack 4 (SP4) Issue 1.0 April 17, 2013 TABLE OF CONTENTS... 1. PURPOSE... 4 2. AVAYA IQ 5.2.4 UPDATE PREREQUISITES AND CONSIDERATIONS... 4 2.1 AVAYA IQ HOST PREREQUISITES... 4 2.1.1
More informationAvaya IQ 5.2 Service Pack 5 (SP5) Release Notes Issue 1.0 August 01, 2013
Avaya IQ 5.2 Service Pack 5 (SP5) Issue 1.0 August 01, 2013 TABLE OF CONTENTS 2. AVAYA IQ 5.2.5 UPDATE PREREQUISITES AND CONSIDERATIONS... 4 2.1 AVAYA IQ HOST PREREQUISITES... 4 2.1.1 Ensure the Correct
More informationAvaya IQ 5.2 Service Pack 6 (SP6), Patch 13 Release Notes May 2 th, 2017 Issue 1.0
Avaya IQ 5.2 Service Pack 6 (SP6), Patch 13 May 2 th, 2017 Issue 1.0 28 th Apr, 2017 Page 1 Contents 1. PURPOSE... 3 2. PATCH PREREQUISITES AND CONSIDERATIONS... 3 2.1 PATCH PREREQUISITES... 3 2.1.1 Check
More informationAvaya AAPC 7.1 Patch 1 (X01) Release Notes October 13, 2014
Avaya AAPC 7.1 Patch 1 (X01) October 13, 2014 Contents 1. PURPOSE... 3 2. PATCH PREREQUISITES AND CONSIDERATIONS... 3 2.1 PATCH PREREQUISITES... 3 2.1.1 CHECK THE HEALTH SYSTEM... 3 2.1.2 PERFORM BACKUP...
More informationAvaya CFA 7.1 Patch 1 (X01) Release Notes October 13, 2014
Avaya CFA 7.1 Patch 1 (X01) October 13, 2014 Contents 1. PURPOSE... 3 2. PATCH PREREQUISITES AND CONSIDERATIONS... 3 2.1 PATCH PREREQUISITES... 3 2.1.1 CHECK THE HEALTH SYSTEM... 3 2.1.2 PERFORM BACKUP...
More informationAvaya IQ 5.2 Service Pack 6 (SP6), Patch 15 Release Notes Nov 30 th, 2017 Issue 1.0
Avaya IQ 5.2 Service Pack 6 (SP6), Patch 15 Nov 30 th, 2017 Issue 1.0 30th th Nov, 2017 Page 1 Contents 1. PURPOSE... 3 2. PATCH PREREQUISITES AND CONSIDERATIONS... 3 2.1 PATCH PREREQUISITES... 3 2.1.1
More informationAvaya IQ 5.0, GA Page 1 of 26 Release Notes 15-Jun-09. Avaya IQ 5.0 GA Release Notes Issue 1.0 June 15, 2009
Avaya IQ 5.0, GA Page 1 of 26 Release Notes 15-Jun-09 Avaya IQ 5.0 GA Release Notes Issue 1.0 June 15, 2009 Avaya IQ 5.0, GA Page 2 of 26 Release Notes 15-Jun-09 Table of Contents 1. Purpose... 4 2. New
More informationApplication Notes for Installing and Configuring Avaya Control Manager Enterprise Edition in a High Availability mode.
Application Notes for Installing and Configuring Avaya Control Manager Enterprise Edition in a High Availability mode. Abstract This Application Note describes the steps required for installing and configuring
More informationAvaya IQ 5.1 Service Pack 3 (SP3) Release Notes Issue 1.1 May
Avaya IQ 5.1 Service Pack 3 (SP3) Issue 1.1 May 27 2011 TABLE OF CONTENTS 1. PURPOSE... 4 2. AVAYA IQ 5.1.3 UPDATE PREREQUISITES AND CONSIDERATIONS... 4 2.1 AVAYA IQ HOST PREREQUISITES... 4 2.1.1 Ensure
More informationAvaya IQ 5.0 GA Service Pack 2 (SP2) Release Notes
Avaya IQ 5.0 GA Service Pack 2 (SP2) Issue 1.0 April 8, 2010 April 6, 2010 Page 1 of 27 CONTENTS 1. PURPOSE... 5 2. AVAYA IQ 5.0.2 UPDATE PREREQUISITES AND CONSIDERATIONS... 5 2.1 Avaya IQ Host prerequisites...
More informationAvaya Contact Centre Control Manager Release 7.0 Service Pack 1 (ACCCM 7.0 SP1 or ACCCM 7.0.1)
Avaya Contact Centre Control Manager Release 7.0 Service Pack 1 (ACCCM 7.0 SP1 or ) Avaya Inc Proprietary 1 DOCUMENT VERSION : 1.0 SW : 7.0.1 ISSUE DATE : AUG 22 ND 2013 Avaya Inc Proprietary 2 RELEASE
More informationZENworks Service Desk 8.0 Using ZENworks with ZENworks Service Desk. November 2018
ZENworks Service Desk 8.0 Using ZENworks with ZENworks Service Desk November 2018 Legal Notices For information about legal notices, trademarks, disclaimers, warranties, export and other use restrictions,
More informationRelius Administration Version 16.0 (and higher) Component Installation and Configuration. July 6, 2011
Relius Administration Version 16.0 (and higher) Component Installation and Configuration July 6, 2011 Table Of Content Section Subject 1 Overview 2 Preliminary Steps 3 Installing the Oracle Client 4 Installing
More informationApplication Notes for Symon Enterprise Server with Avaya IQ Issue 1.0
Avaya Solution & Interoperability Test Lab Application Notes for Symon Enterprise Server with Avaya IQ Issue 1.0 Abstract These Application Notes describe the configuration steps required for Symon Enterprise
More informationTasktop Sync - Cheat Sheet
Tasktop Sync - Cheat Sheet 1 Table of Contents Tasktop Sync Server Application Maintenance... 4 Basic Installation... 4 Upgrading Sync... 4 Upgrading an Endpoint... 5 Moving a Workspace... 5 Same Machine...
More informationProduct Support Notice
PSN # PSN004170u Product Support Notice 2014 Avaya Inc. All Rights Reserved. Original publication date: 07-May-14. This is Issue #01, published date: 07-May-14. Severity/risk level Medium Urgency When
More informationZENworks 2017 Audit Management Reference. December 2016
ZENworks 2017 Audit Management Reference December 2016 Legal Notice For information about legal notices, trademarks, disclaimers, warranties, export and other use restrictions, U.S. Government rights,
More informationProduct Support Notice
PSN # PSN004088u Product Support Notice 2013 Avaya Inc. All Rights Reserved. iginal publication date: 18-Oct-13. This is issue #01, published date: 18-Oct-13. Severity/risk level High Urgency Immediately
More informationAvaya IQ High Availability and Survivability
Avaya IQ High Availability and Survivability Release 5.2 April 2015 2015 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is
More informationSAM Server Utility User s Guide
SAM Server Utility User s Guide Updated July 2014 Copyright 2010, 2012, 2014 by Scholastic Inc. All rights reserved. Published by Scholastic Inc. PDF0157 (PDF) SCHOLASTIC, READ 180, SYSTEM 44, SCHOLASTIC
More informationUsing ZENworks with Novell Service Desk
www.novell.com/documentation Using ZENworks with Novell Service Desk Novell Service Desk 7.1 April 2015 Legal Notices Novell, Inc. makes no representations or warranties with respect to the contents or
More informationFilr 3.3 Desktop Application Guide for Linux. December 2017
Filr 3.3 Desktop Application Guide for Linux December 2017 Legal Notice For information about legal notices, trademarks, disclaimers, warranties, export and other use restrictions, U.S. Government rights,
More informationAPAR PO06620 Installation Instructions
IBM Corporation APAR PO06620 Installation Instructions IBM Counter Fraud Management 1.5.0.5 IBM Counter Fraud Development 3-31-2017 Table of Contents 1 Fix readme... 1 2 Abstract... 1 3 Contents... 1 4
More informationSAML-Based SSO Configuration
Prerequisites, page 1 SAML SSO Configuration Task Flow, page 5 Reconfigure OpenAM SSO to SAML SSO Following an Upgrade, page 9 SAML SSO Deployment Interactions and Restrictions, page 9 Prerequisites NTP
More informationehealth SPECTRUM Integration
User Guide March 2007 ehealth SPECTRUM Integration Whether you are a large enterprise or a service provider, your operations team faces a significant challenge maintaining critical service levels across
More informationSAP BusinessObjects Profitability and Cost Management Upgrade Guide
PUBLIC SAP BusinessObjects Profitability and Cost Management Document Version: 10.0 2019-04-09 SAP BusinessObjects Profitability and Cost Management Upgrade Guide 2019 SAP SE or an SAP affiliate company.
More informationExchange Pro 4.4. User Guide. March 2017
Exchange Pro 4.4 User Guide March 2017 Table of Contents 1. Introduction to Exchange Pro... 5 About this Document... 5 Supported Mailbox Migration Paths... 6 Supported Public Folders Migration Paths...
More informationDEPLOYMENT GUIDE DEPLOYING F5 WITH ORACLE ACCESS MANAGER
DEPLOYMENT GUIDE DEPLOYING F5 WITH ORACLE ACCESS MANAGER Table of Contents Table of Contents Introducing the F5 and Oracle Access Manager configuration Prerequisites and configuration notes... 1 Configuration
More informationUSER GUIDE Summer 2015
USER GUIDE Summer 2015 Copyright and Disclaimer This document, as well as the software described in it, is furnished under license of the Instant Technologies Software Evaluation Agreement and may be used
More informationData Protection Guide
SnapCenter Software 4.0 Data Protection Guide For Custom Plug-ins March 2018 215-12932_C0 doccomments@netapp.com Table of Contents 3 Contents Deciding on whether to read the SnapCenter Data Protection
More informationApplication Notes for ALI Solutions OnQ with Avaya Proactive Contact 5.0 with CTI Issue 1.0
Avaya Solution & Interoperability Test Lab Application Notes for ALI Solutions OnQ with Avaya Proactive Contact 5.0 with CTI Issue 1.0 Abstract These Application Notes describe the configuration steps
More informationJonas Activity Management Technical Deployment Guide
Jonas Activity Management Technical Deployment Guide [] Software for Life Jonas Activity Management Technical Deployment Guide, Jonas, Jonas Software, Software for Life, and Gary Jonas Computing are registered
More informationConfiguring Cisco TelePresence Manager
CHAPTER 3 Revised: November 27, 2006, First Published: November 27, 2006 Contents Introduction, page 3-1 System Configuration Tasks, page 3-2 Security Settings, page 3-3 Database, page 3-4 Room Phone UI,
More informationCluster creation and maintenance
Cluster creation and maintenance Cisco TelePresence Deployment Guide Cisco VCS X6.1 Cisco TMS 12.6 or later D14367.08 May 2011 Contents Contents Document revision history... 5 Introduction... 6 Prerequisites...
More informationReplicated Database Operator's Guide
Replicated Database Operator's Guide Introduction Replicated Database (RepDB) is a database synchronization software application for Explorer Controllers (ECs) and Digital Transport Adaptor Control Systems
More informationApplication Notes for GMT Planet with Avaya IQ using the Historical Interface Issue 1.0
Avaya Solution & Interoperability Test Lab Application Notes for GMT Planet with Avaya IQ using the Historical Interface Issue 1.0 Abstract These Application Notes describe the configuration steps required
More informationLifeSize Control Installation Guide
LifeSize Control Installation Guide January 2009 Copyright Notice 2005-2009 LifeSize Communications Inc, and its licensors. All rights reserved. LifeSize Communications has made every effort to ensure
More informationPerforming an ObserveIT Upgrade Using the Interactive Installer
Performing an ObserveIT Upgrade Using the Interactive Installer ABOUT THIS DOCUMENT This document contains detailed procedures and instructions on how to upgrade ObserveIT by using the interactive "One
More informationBackup and Restore Operations
Backup Data Type Backup Data Type, on page 1 Backup and Restore Repositories, on page 1 On-Demand and Scheduled Backups, on page 3 Cisco ISE Restore Operation, on page 8 Export Authentication and Authorization
More informationvrealize Operations Manager Management Pack for vrealize Hyperic Release Notes
vrealize Operations Manager Management Pack for vrealize Hyperic Release Notes vrealize Operations Manager Management Pack for Hyperic 6.0 Last document update: 04 December 2014. Contents: New Features
More informationIBM Tivoli Storage Manager for Windows Version Tivoli Monitoring for Tivoli Storage Manager
IBM Tioli Storage Manager for Windows Version 7.1.0 Tioli Monitoring for Tioli Storage Manager IBM Tioli Storage Manager for Windows Version 7.1.0 Tioli Monitoring for Tioli Storage Manager Note: Before
More informationIBM Security SiteProtector System SecureSync Guide
IBM Security IBM Security SiteProtector System SecureSync Guide Version 3.0 Note Before using this information and the product it supports, read the information in Notices on page 45. This edition applies
More informationDocAve 6 SharePoint Migrator
DocAve 6 SharePoint Migrator User Guide Service Pack 4, Cumulative Update 2 Revision C Issued July 2014 Table of Contents About SharePoint Migration... 5 Complementary Products... 5 Submitting Documentation
More informationThe TRELLIS Real-Time Infrastructure Optimization Platform
The TRELLIS Real-Time Infrastructure Optimization Platform Disaster Recovery Technical Bulletin Technical Support Site If you encounter any installation or operational issues with your product, check the
More informationUpgrading the Server Software
APPENDIXB This appendix describes how to upgrade or reinstall the Cisco PAM server software, desktop client software, and Gateway module firmware. Contents Upgrade Notes for Release 1.5.0, page B-2 Obtaining
More informationApplication Notes for TASKE Contact with Avaya Communication Manager using Avaya Application Enablement Services Issue 1.0
Avaya Solution & Interoperability Test Lab Application Notes for TASKE Contact with Avaya Communication Manager using Avaya Application Enablement Services Issue 1.0 Abstract These Application Notes describe
More informationAvaya IQ Standard Reports
Avaya IQ Standard Reports Release 5.2 April 2015 2015 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate
More informationCommunications Process Manager Release 2.1 Release Notes
Communications Process Manager Release 2.1 Release Notes About these Release Notes These release notes support release 2.1.53 of the Communications Process Manager software. Communications Process Manager
More informationvcenter CapacityIQ Installation Guide
vcenter CapacityIQ 1.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions
More informationBackup and Restore Operations
Backup Data Type, page 1 Backup and Restore Repositories, page 2 On-Demand and Scheduled Backups, page 3 Cisco ISE Restore Operation, page 8 Export Authentication and Authorization Policy Configuration,
More informationIMC VAN Fabric Manager v7.0 (E0201) Copyright (c) Hewlett-Packard Development Company, L.P. and its licensors.
IMC VAN Fabric Manager v7.0 (E0201) Copyright (c) 2013-2014 Hewlett-Packard Development Company, L.P. and its licensors. Table of Contents 1. What's New in this Release 2. Problems Fixed in this Release
More informationOracle Enterprise Manager Ops Center
Oracle Enterprise Manager Ops Center Readme 11g Release 1 Update 3 (11.1.3.0.0) E21574-05 November 2011 Oracle Enterprise Manager Ops Center Readme (this document) includes the following: Section 1, Prerequisites
More informationSAM Server Utility User s Guide
SAM Server Utility User s Guide Updated June 2015 PDF0157 (PDF) Houghton Mifflin Harcourt Publishing Company. Table of Contents Introduction... 3 Launching the SAM Server Utility... 3 The Home Screen...
More informationAvaya Aura System Manager 6.3 Service Pack 1 Release Notes
Avaya Aura System Manager 6.3 Service Pack 1 Release Notes Issue: 1.0 February 2013 1 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this
More informationIBM Hyper-Scale Manager as an Application Version 1.7. User Guide GC
IBM Hyper-Scale Manager as an Application Version 1.7 User Guide GC27-5984-03 Note Before using this information and the product it supports, read the information in Notices on page 35. Management Tools
More informationDefendX Software Control-Audit for Hitachi Installation Guide
DefendX Software Control-Audit for Hitachi Installation Guide Version 4.1 This guide details the method for the installation and initial configuration of DefendX Software Control-Audit for NAS, Hitachi
More informationCarbon Black QRadar App User Guide
Carbon Black QRadar App User Guide Table of Contents Carbon Black QRadar App User Guide... 1 Cb Event Forwarder... 2 Overview...2 Requirements...2 Install Cb Event Forwarder RPM...2 Configure Cb Event
More informationAdministering vrealize Log Insight. 05-SEP-2017 vrealize Log Insight 4.3
Administering vrealize Log Insight 05-SEP-2017 4.3 You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/ If you have comments about this documentation,
More informationAvaya Aura System Manager 5.2 Beta Release Notes
Avaya Aura System Manager 5.2 Beta Release Notes 1 Contents Contents...2 Introduction...3 Troubleshooting...3 Known issues...3 Avaya Aura TM System Manager Cold Standby Procedure...8 Introduction...8 Prerequisites...8
More information6202.exam.38q.
6202.exam.38q Number: 6202 Passing Score: 800 Time Limit: 120 min 6202 Avaya Aura(TM) Contact Center Implementation Exam Exam A QUESTION 1 You are preparing a Windows 2008 Server for Contact Center Manager
More informationAvaya Diagnostic Server 3.0 Service Pack 2 Release Notes
Avaya Diagnostic Server 3.0 Service Pack 2 Release Notes Introduction This document provides support information about the Avaya Diagnostic Server 3.0 Service Pack 2 release and supplements other Avaya
More informationNTP Software File Auditor for Hitachi
NTP Software File Auditor for Hitachi Installation Guide Version 3.3 This guide details the method for the installation and initial configuration of NTP Software File Auditor for NAS, Hitachi Edition,
More informationDatabase Administration and Management
Database Administration and Management M.Sc. Information Technology BS Information Technology Umair Shafique (Gold Medalist) Lecturer Oracle Enterprise Manager This presentation introduces you to the Oracle
More informationVMware AirWatch Database Migration Guide A sample procedure for migrating your AirWatch database
VMware AirWatch Database Migration Guide A sample procedure for migrating your AirWatch database For multiple versions Have documentation feedback? Submit a Documentation Feedback support ticket using
More informationINSTALL GUIDE BIOVIA INSIGHT 2016
INSTALL GUIDE BIOVIA INSIGHT 2016 Copyright Notice 2015 Dassault Systèmes. All rights reserved. 3DEXPERIENCE, the Compass icon and the 3DS logo, CATIA, SOLIDWORKS, ENOVIA, DELMIA, SIMULIA, GEOVIA, EXALEAD,
More informationRelease Notes for Avaya Aura SIP Enablement Services (SES) Release Service Pack 6. Release Notes Issue 1, 15 August, 2011
Release Notes for Avaya Aura SIP Enablement Services (SES) Release 5.2.1 Service Pack 6 Release Notes Issue 1, 15 August, 2011 Contents What s New in Release 5.2.1... 1 SIP Enablement Services support
More informationLiveNX Upgrade Guide from v5.2.0 to v5.2.1
LIVEACTION, INC. LiveNX Upgrade Guide from v5.2.0 to v5.2.1 UPGRADE LiveAction, Inc. 3500 Copyright WEST BAYSHORE 2016 LiveAction, ROAD Inc. All rights reserved. LiveAction, LiveNX, LiveUX, the LiveAction
More informationAvaya IQ Administration
Avaya IQ Administration Release 4.1 March 2008 2008 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at
More informationAvaya Aura Session Manager Release 6.1 Release Notes
Avaya Aura Session Manager Release 6.1 Release Notes Release 6.1 December 2010 Issue 1 Page 1 of 11 2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information
More informationApplication Notes for Pipkins Vantage Point with Avaya IQ using the Historical Interface Issue 1.0
Avaya Solution & Interoperability Test Lab Application Notes for Pipkins Vantage Point with Avaya IQ using the Historical Interface Issue 1.0 Abstract These Application Notes describe the configuration
More informationApplication Notes for MUG Enterprise Call Guard with Avaya Proactive Contact with PG230 Issue 1.0
Avaya Solution & Interoperability Test Lab Application Notes for MUG Enterprise Call Guard with Avaya Proactive Contact with PG230 Issue 1.0 Abstract These Application Notes describe the configuration
More informationLotus esuite Workplace for IBM Network Station Manager for AS/400 Date: December 8, 1998
Lotus esuite Workplace for IBM Network Station Manager for AS/400 Date: December 8, 1998 TABLE OF CONTENTS ----------------- ----------------- -Prerequisites -Installation -Migration -Auto-configuration
More informationIMC Network Traffic Analyzer 7.2 (E0401P04) Copyright 2016 Hewlett Packard Enterprise Development LP
Network Traffic Analyzer 7.2 (E0401P04) Copyright 2016 Hewlett Packard Enterprise Development LP Table of Contents 1. What's New in this Release 2. Problems Fixed in this Release 3. Software Distribution
More informationBusiness Insights Dashboard
Business Insights Dashboard Sage 500 ERP 2000-2013 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein are registered trademarks or trademarks
More informationMailbox Manager Getting Started Guide. Licensing Installation Options System Requirements Installation Instructions
Mailbox Manager Getting Started Guide Licensing Installation Options System Requirements Installation Instructions Mailbox Manager Release 5.4 December 2006 Table of Contents Introduction... 1 Licenses...
More informationAdministering vrealize Log Insight. September 20, 2018 vrealize Log Insight 4.7
Administering vrealize Log Insight September 20, 2018 4.7 You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/ If you have comments about this documentation,
More informationUpgrading an ObserveIT One-Click Installation
Upgrading an ObserveIT One-Click Installation This document was written for ObserveIT Enterprise version 7.6.1. This document uses screenshots and procedures written for Windows Server 2012 R2 and SQL
More informationOnCommand Unified Manager Installation and Setup Guide for Use with Core Package 5.2 and Host Package 1.3
IBM System Storage N series OnCommand Unified Manager Installation and Setup Guide for Use with Core Package 5.2 and Host Package 1.3 GA32-1020-03 Table of Contents 3 Contents Preface... 10 Supported
More informationAvaya Exam 3309 Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Version: 7.0 [ Total Questions: 124 ]
s@lm@n Avaya Exam 3309 Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Version: 7.0 [ Total Questions: 124 ] Avaya 3309 : Practice Test Question No : 1 On a Proactive Outreach
More informationAdministering vrealize Log Insight. 12-OCT-2017 vrealize Log Insight 4.5
Administering vrealize Log Insight 12-OCT-2017 4.5 You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/ If you have comments about this documentation,
More informationBackup data from Management Tool... 1 Install i-vu CCN Standard Restore data from backup... 3 Access the startup screen...
i-vu CCN Standard 4.2 Upgrade Guide from 4.0 CARRIER CORPORATION 2009 A member of the United Technologies Corporation family Stock symbol UTX Catalog No. 11-808-407-01 7/14/2009 Table of Contents Backup
More informationStreamSets Control Hub Installation Guide
StreamSets Control Hub Installation Guide Version 3.2.1 2018, StreamSets, Inc. All rights reserved. Table of Contents 2 Table of Contents Chapter 1: What's New...1 What's New in 3.2.1... 2 What's New in
More informationIBM XIV Storage System IBM Hyper-Scale Manager Installation as application Version 1.4. User Guide GC
IBM XIV Storage System IBM Hyper-Scale Manager Installation as application Version 1.4 User Guide GC27-5984-00 Note Before using this information and the product it supports, read the information in Notices
More informationIBM Hyper-Scale Manager as an Application Version 1.8. User Guide IBM GC
IBM Hyper-Scale Manager as an Application Version 1.8 User Guide IBM GC27-5984-04 Note Before using this information and the product it supports, read the information in Notices on page 37. Management
More informationOracle Enterprise Manager. 1 Introduction. System Monitoring Plug-in for Oracle Enterprise Manager Ops Center Guide 11g Release 1 (
Oracle Enterprise Manager System Monitoring Plug-in for Oracle Enterprise Manager Ops Center Guide 11g Release 1 (11.1.3.0.0) E18950-03 November 2011 This document provides describes the System Monitoring
More informationPreupgrade. Preupgrade overview
overview, page 1 Virtual contact center upgrades, page 2 Common Ground preupgrade task flow, page 3 Technology Refresh preupgrade task flow, page 5 Common Ground preupgrade tasks, page 6 Technology Refresh
More informationAvaya Call Management System High Availability User Guide
Avaya Call Management System High Availability User Guide Release 16 November 2009 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this
More informationUser and System Administration
CHAPTER 2 This chapter provides information about performing user and system administration tasks and generating diagnostic information for obtaining technical assistance. The top-level Admin window displays
More informationDell EMC ME4 Series Storage Systems. Release Notes
Dell EMC ME4 Series Storage Systems Release Notes Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates
More informationIMC Network Traffic Analyzer 7.1 (E0301P04) Copyright (c) 2015 Hewlett-Packard Development Company, L.P. All Rights Reserved.
Network Traffic Analyzer 7.1 (E0301P04) Copyright (c) 2015 Hewlett-Packard Development Company, L.P. All Rights Reserved. Table of Contents 1. What's New in this Release 2. Problems Fixed in this Release
More informationAdministering a SQL Database Infrastructure (M20764)
Administering a SQL Database Infrastructure (M20764) COURSE OVERVIEW: In this Microsoft online training course, you will learn the skills required to maintain a Microsoft SQL Server 2012 or 2014 database
More informationCourse : Planning and Administering SharePoint 2016
Course Outline Course 20339-1: Planning and Administering SharePoint 2016 Duration: 5 days About this course This five-day course will provide you with the knowledge and skills to plan and administer a
More informationInstallation. Installation Overview. Installation and Configuration Taskflows CHAPTER
CHAPTER 4 Overview, page 4-1 Navigate the Wizard, page 4-7 Install and Configure Cisco Unified Presence, page 4-7 Perform a Fresh Multi-Node, page 4-15 Overview Cisco Unified Presence supports the following
More informationSQL Server Course Administering a SQL 2016 Database Infrastructure. Length. Prerequisites. Audience. Course Outline.
SQL Server Course - 20764 Administering a SQL 2016 Database Infrastructure Length 5 days Prerequisites Basic knowledge of the Microsoft Windows operating system and its core functionality. Working knowledge
More informationTROUBLESHOOTING ERRORS/ISSUES ASSOCIATED WITH THE CONNECTIVITY OF ONESOURCE FBT TO MICROSOFT SQL SERVER
TROUBLESHOOTING ERRORS/ISSUES ASSOCIATED WITH THE CONNECTIVITY OF ONESOURCE FBT TO MICROSOFT SQL SERVER IMPORTANT: Microsoft SQL Server is a product which is used in conjunction with ONESOURCE FBT. The
More informationAvaya Web Conferencing Administrator's Guide
Avaya Web Conferencing Administrator's Guide Version 4.1.20 October 2008 Document number 04-603073 2008 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information
More informationAvaya Event Processor Release 2.2 Operations, Administration, and Maintenance Interface
Avaya Event Processor Release 2.2 Operations, Administration, and Maintenance Interface Document ID: 13-603114 Release 2.2 July 2008 Issue No.1 2008 Avaya Inc. All Rights Reserved. Notice While reasonable
More informationdctrack Quick Setup Guide (Recommended) Obtain a dctrack Support Website Username and Password
dctrack 5.0.0 Quick Setup Guide This guide walks you through installing dctrack for the first time. In other words, this is a clean install - it is not an integration of dctrack and Power IQ, and it is
More information