Sirovision V6.1 Installation & Troubleshooting Guide

Transcription

1 Sirovision V6.1 Installation & Troubleshooting Guide

2 Contents Pre-Installation 3 System Requirements 3 Operating System 3 Platform Requirements 3 Display Requirements 3D Graphics Issues 4 4 Installing the Software 4 Installation Check 4 Windows 7 4 Windows 8 and Graphics Card Drivers 5 Errors whilst processing data in Sirovision 6 If MATLAB has not installed successfully. 6 If MATLAB has installed but you are still getting critical MATLAB related errors. 7 Matlab Environment Variable PATH error 7

3 Pre-Installation 1. Requires a 64 bit operating system. 2. Requires at least 4GB RAM. 3. Requires Administrator rights to install. 4. Requires Read/Write privileges on the Sirovision directory, typically C:\Program Files\Datamine\Sirovision. This is because when you set up camera and lens calibrations and run some other routines in the software, files get updated. 5. V6.1 cannot be installed as a 2 nd Sirovision instance on the same computer. All previous Sirovision builds must be uninstalled before V6.1 should be installed. 6. It is strongly recommended you download all windows service packs and update your graphics card driver from your graphics card manufacturer s website. System Requirements Operating System Sirovision is supported on 64-bit operating systems Windows 7, Windows 8, Windows 8.1 & Windows 10. Platform Requirements We recommend the following hardware to be used: Hardware PROCESSOR MEMORY GRAPHICS CARD HARD DISK Recommended Specification 8 or more Core Processors 16GB RAM At least 2GB on board memory and 128 CUDA cores for GPU Support. NVIDIA -, see for a list of recommended cards. AMD/ATI video cards are also compatible, but GPU support will not be available with these cards At least 3GB for storage of datasets.

4 Display Requirements It is recommended to use a minimum screen resolution of at least 1024 pixels by 768 pixels. 3D Graphics Issues If you experience problems such as: the 3D image freezes or crashes the 3D image is displayed but there are black strips missing from the image Try the following: Download the very latest driver for your graphics card from the video card manufacturer s website, EVEN IF YOU ARE USING A NEW COMPUTER. Restart your computer. If the updated driver does not fix the problem, try decreasing the hardware acceleration or adjusting the color depth. It is recommended that if you are about to purchase a new computer or a new graphics card that you choose a Graphics Card with a Graphics Processing Unit (GPU) as Sirovision can use GPU's to improve performance substantially. Installing the Software From either the downloaded software or from the installation CD, to begin the installation, right-click on the Sirovision_Matlab EN.EXE and select RUN AS ADMINISTRATOR. Installation Check Windows 7 & Windows Sirovision installer will do a check to see if prerequisite programs it requires to run are already installed on the computer. If these programs are not already present they will be installed.

5 2. IT IS ESSENTIAL that MATLAB 2016a installs correctly in order for Sirovision 6.1 to run correctly. This is a 800MB installer and takes up to 15 minutes to install. 3. After installation completes, open CONTROL PANEL and select PROGRAMS & FEATURES and check that MATLAB RUNTIME has been installed. 4. If any prerequisite programs are missing, check you have full ADMINISTRATOR rights and run the Sirovision installer again. If it fails again, contact Datamine Support. Windows 8 and 8.1 In addition to the prerequisite programs required for Windows 7 & 10, installing Sirovision on Windows 8 will check whether.net FRAMEWORK 3.5 is enabled. If not it will open a prompt for you to enable this. There is no download required for Windows 8 or 8.1, you must enable the.net FRAMEWORK 3.5 in Control Panel. For instructions, click Graphics Card Drivers The first time you run Sirovision, if you have an NVidia card, the program checks if the NVDIA graphics driver will support the version of the CUDA library we are using ( ). If the version is under that minimum version, the message below displays. 1. If this message displays, this is NOT AN ERROR. This just means you need to update your graphics card drivers from a. NVIDIA - b. If you do update the graphics card drivers and you continue to receive this error, please make sure you are installing the latest version of Sirovision by contacting support@dataminesoftware.com 2. If you have a ATI RADEON graphics card, download drivers from Radeon.php?keyword=ati%20radeon%20drivers&c1=e&c4= &l=ATI

6 Errors encountered whilst working with Sirovision If Sirovision has installed and opens correctly and you are working on a project, then encounter error messages, check whether the error message being displayed are similer to the cases shown below. Error message mentions MATLAB 1. When processing 3D images, if you get critical errors which refer to MATLAB such in the figures shown below, this is because Sirovision is trying to make calls to MATLAB and MATLAB most likely has not been installed on your computer.

7 In this case, contact your IT ADMIN and inform them that you need to reinstall Sirovision with full ADMINISTRATOR rights to all all directories on your computer. If this fails, ask your IT ADMIN to contact Datamine Support and we will send them the MATLAB installation program so this can be installed seperately. If MATLAB has installed but you are still getting critical MATLAB related errors. Matlab Environment Variable PATH error If Sirovision and MATLAB appear to have installed properly, but when you try and create a 3D image or create a mosaic there is an error in Sirovision which states that it cannot find a Matlab DLL, this is because when Matlab installed it did not add the correct path to the ENVIRONMENT VARIABLE called PATH. SOLUTION: Please do the following: 1. Click on the windows icon in bottom left and type system variable. 2. This will display the Edit the System Environment Variables. Open this. 3. Select ENVIRONMENT VARIABLES 4. In the lower SYSTEM VARIABLES window, scroll to and highlight PATH 5. Select EDIT. 6. Copy the entire path variable and paste it into a word doc or notepad. 7. Check that the following path for MATLAB has been added C:\Program Files\MATLAB\MATLAB Compiler Runtime\v713\runtime\win64 8. If it has, check that there are no spaces or extra colons in the PATH. If so, delete them. 9. SAVE the new PATH value. 10. Rerun Sirovision.

8 Contacting Datamine Support If you cannot obtain a solution from this document and need to contact Datamine Support, please support@dataminesoftware.com. Your local Datamine Support desk will endeavor to get in touch with you within 24 hours.

9 Datamine Australia Pty Ltd trading as Datamine Level 10, 167 Eagle Street Queensland 4069, AUSTRALIA Tel: