Accessing your Check Point VPN

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Chad Robertson
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gov City of Philadelphia OIT Information Security Table of Contents Internet Explorer Instructions Pages 1-5 Mozilla Firefox Instructions Pages 6-12

1 NOTE: The VPN only provides remote access to the network, any required native applications will need to be compatible with your local system. STEP 1 Open your Internet Explorer web browser and enter the URL: City of Philadelphia OIT Information Security Table of Contents Internet Explorer Instructions Pages 1-5 Mozilla Firefox Instructions Pages 6-12 Recommended Anti -Virus Clients Page 13 STEP 2 If you are using Internet Explorer you may be prompted to install the Check Point Deployment Agent from Check Point Software Technologies Ltd. Follow the instructions below. 1 2

2 Page 2 STEP 3 Install the Check Point Deployment Agent when prompted. STEP 4 Check Point will be ask if you trust the server for remote.phila.gov. Click Trust Server.

Page 3 STEP 4 Check Point will now scan your computer for security threats and check if your computer s anti-virus client is in compliance with the City of Philadelphia s Information Security

3 Page 3 STEP 4 Check Point will now scan your computer for security threats and check if your computer s anti-virus client is in compliance with the City of Philadelphia s Information Security policies. Note: If the scan is taking a long time or does not finish, please close the browser window and begin the process again at Step 1. NOTE: If your Anti-Virus scan FAILS PROCEED to page 13 of this document to see the list of approved Check Point Anti-virus clients that will allow you to access your VPN!

4 Page 4 STEP 5 If the scan is successfully completed, you will be navigated to the Sign In page. Use your City Windows User Name/Password combination to sign in.

5 Page 5 STEP 6 Congratulations! You are now signed into your new VPN Portal. You now have access to the resources that have been approved by your supervisor. Please remember to sign out of the Portal when you are finished with your work. Click connect to access your Native Applications. NOTE: You will be not be allowed to access the public internet while connected! Internal Websites will be listed in this section. File Share Drives are linked in this section.

gov STEP 2 If you are using Mozilla Firefox you and receive the error below.

6 Page 6 Instructions for accessing the VPN via Mozilla Firefox STEP 1 Open your Mozilla Firefox web browser and enter the URL: STEP 2 If you are using Mozilla Firefox you and receive the error below. Please follow the next steps in order to update your Java Applets. If you do not receive this, proceed to Step 6!

com/en/download/ and CLICK the Free Java Download Button.

7 Page 7 STEP 3 Open a new browser Tab or Window in Firefox and enter the URL: and CLICK the Free Java Download Button. STEP 4 After you download the Java file, follow the instructions until it is installed on your system.

8 Page 8 STEP 4 Execute the Java file that has just been downloaded and follow the prompt and begin Installation of Java. STEP 5 After the installation of Java is complete click CLOSE.

9 Page 9 STEP 6 Once Java has successfully installed, you will be prompted to run the Check Point Deployment Agent Application - Click RUN. STEP 7 Check Point will be ask if you trust the server for remote.phila.gov. Click Trust Server.

Page 10 STEP 8 Check Point will now scan your computer for security threats and check if your computer s anti-virus client is in compliance with the City of Philadelphia s Information Security

10 Page 10 STEP 8 Check Point will now scan your computer for security threats and check if your computer s anti-virus client is in compliance with the City of Philadelphia s Information Security policies. Note: If the scan is taking a long time or does not finish, please close the browser window and begin the process again at Step 1. NOTE: If your Anti-Virus scan FAILS PROCEED to page 13 of this document to see the list of approved Check Point Anti-virus clients that will allow you to access your VPN!

11 Page 11 STEP 9 If the scan is successfully completed, you will be navigated to the Sign In page. Use your City Windows User Name/Password combination to sign in.

Please remember to sign out of the Portal when you are finished with your work.

12 Page 12 STEP 6 Congratulations! You are now signed into your new VPN Portal. You now have access to the resources that have been approved by your supervisor. Please remember to sign out of the Portal when you are finished with your work. Click connect to access your Native Applications. NOTE: You will be not be allowed to access the public internet while connected! Internal Websites will be listed in this section. File Share Drives are linked in this section.

13 Page 13 Anti-virus scan failed? Below is the list of approved Anti-Virus clients that will allow you to access your VPN from home. Windows Symantec Norton 360 Avast! Free Forefront Panda AVG Kaspersky TrendMicro Mac OSX McAfee Sophos Linux Kaspersky Avast! Free AVG

ABF Software Issues Caused by Anti-Virus Programs

ABF Software Issues Caused by Anti-Virus Programs Downloading Problems: I) Check your browser settings: Copy and paste one of the following url addresses for support settings to prevent your browser from