Company Introduction RSUPPORT Co., Ltd.

Transcription

1 Company Introduction RSUPPORT Co., Ltd.

2 RSUPPORT 01 Key words 02 Overview 2

3 Exports of US$ 10mil. and cumulative exports of US$ 90mil. As of 2018 Global leading technology Mobile-optimized remote support technology Global major customers Over 10,000 customers in 24 countries Stable business portfolio Cash cow : PC Growth engine : Mobile

4 Pride of the Korean Software Industry: RSUPPORT Name RSUPPORT (Inc) CEO Hyung soo Seo Founding November 6, 2011 Assets 5,188 Million Won (Based on March 25 th, 2015) A R&D 53.6% (120) HQ and Branches Korea(HQ): 서울시송파구위례성대로 10 에스타워10~15층 Japan : 東京都港区虎ノ門 第 3 虎の門電気ビル USA : 333 Sylvan Avenue Suite 110, Englewood Cliffs, NJ 07632, USA China: 北京 Th 朝阳区霄云路 38 号现代汽车大厦 2203 室 I-101 Engineer 7.6% (17) Based on more than 100 dedicated research personnel and technical support personnel, we have the ability to respond to various security issues and changes in technology environment Staff 224 (As of October, 2018) Provide industry-unique customer satisfaction technical support Homepage Business Software- Remote control & support software Continuous product upgrades and patches to eflect feedback from 10,000 customers worldwide Obtain professional know-how based on case studies of technical support for various customer groups

5 Characteristics Market share - Professional Remote Support software developers 18 years of experience in software development for remote solutions. No.1 in remote S/W market in Asia No.1 in remote S/W market in Japan - R&D oriented company More than 50% of employees are involved in R&D: developing and customizing technology, and designing services. - Telecom oriented business Actively used by NTT Docomo and many other partners, Rsupport s remote support helps enhance the customer experience and fulfill your needs. No.5 in Global remote S/W market No.1 in remote S/W market in Korea - Global service with reliability Using Amazon Cloud Servers, we have13 servers running in 12 countries to provide stable and seamless global service.

6 RSUPPORT 01 The largest package S/W exporting company in Korea 02 Absolute market dominance 03 Global top class technology 04 Global service infrastructure 05 World-recognized business competitiveness 06 Large product line-up 6

7 Achieving unparalleled performance in domestic and global S/W industry Unit: % RSUPPROT Unit: US$ Mil. RSUPPORT

8 Absolute dominance of Asian remote support market in Korea and Japan Major remote support companies

9 Became a global top class company by securing a preemptive cloud technology RSUPPORT connection type Relay server Network-friendly method Connection success rate: 99.9% and more Kernel Advanced technology VRVD Cloud technology Largeted traffic handling IPv6 Data processing Data compression and transmission SSL Connection processing Advanced system connection Supports all OS based remote support

10 Global Infra Relay servers built on 15 edges worldwide Branch office Relay server RSUPPORT s superior technology and solid global infrastructure provide fast and reliable remote support service

11 Attracted S/W company investments in Korea based on strategic business alliance

12 RSUPPORT has established a stable revenue flow by securing more than 10,000 global industry leading clients Computer Makers Global leading companies including 5 major computer manufacturers Mobile OEM Largest mobile manufacturing companies Carriers Major global carriers including Korea and Japan Financing The 5 largest domestic banks in Korea as well as other major financial institutions Public Central government, corporation and local government. Educational institution

13 RemoteCall is a remote support solution that allows corporate consultants to connect to a customer s computer through a web browser to remotely diagnose and troubleshoot problems RemoteCall+mobile pack is a remote support solution for mobile devices allowing you to quickly diagnose and solve problems smartphones to tablets RemoteCall+visual pack is a video support solution that enables counselors to diagnose and solve any problem in real-time by sharing streaming video through a customers mobile device camera RemoteCall Face is a non-face-to-face authentication solution that allows an administrator to remotely verify a clients identification without having to rely on an in person meeting. Products Line Up RemoteView is a remote control management solution that allows you to remotely connect to, access, and control any one of your computers or mobile devices from anywhere in the world. RemoteView SE is a remote control management solution that provides powerful management functions and security protocols to monitor your connection history and monitor your security. RemoteMeeting is a remote video conferencing solution that can be easily accessed from a computer web browser or mobile device no membership or program installation necessary. Mobizen screen recorder is a mobile screen recording application that allows anyone to create, edit, or share their recorded creations. Mobizen mirroring is a mobile application that enables you to control mobile devices directly on your PC screen by connecting mobile and PC wirelessly or wirelessly, and to use the mobile functions on your PC such as sending and receiving files, presentations and games litecam is a screen recording program for Windows PC that allows people to create rich HD quality videos, by recording and editing anything that happens on their computer screen.

14 Thank you Korea 서울시송파구위례성대로 10 ( 방이동, S 타워 10~15 층 ) 전화 팩스 기술문의 : support.kr@rsupport.com 구매문의 : sales.kr@rsupport.com 기타문의 : info.kr@rsupport.com Japan USA China 東京都港区虎ノ門 第 3 虎の門電気ビル 7 階 TEL : FAX : お問い合わせ : support.jp@rsupport.com Sales : sales.jp@rsupport.com Info : info.jp@rsupport.com 560 Sylvan Ave. Suite 1000, Englewood Cliffs, NJ 07632, Phone : +1 (888) Fax : +1 (888) Tech : support.us@rsupport.com Sales : sales.us@rsupport.com Info : info.us@rsupport.com 北京市朝阳区阜通东大街 6 号方恒国际 A 座 2708 咨询电话 : 联系邮箱 : co-china@rsupport.com