Getting Started with ehealth AdvantEDGE View

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1 Getting Started with ehealth AdvantEDGE View ehealth AdvantEDGE View is the Web-based graphical user interface and element manager that can receive and display data that is collected by ehealth SystemEDGE and the ehealth application insight modules (AIMs). AdvantEDGE View can also automate the deployment, licensing, and configuration of SystemEDGE agents and ehealth AIMs. You can access AdvantEDGE View from the Systems & Apps tab of the ehealth Web interface to manage and monitor SystemEDGE agents and other SystemEDGE modules, such as ehealth AIMs. 4. Click AdvantEDGE View.The AdvantEDGE View page appears. Starting AdvantEDGE View AdvantEDGE View is installed as part of the ehealth Web interface, but you must have an AdvantEDGE View license to access the AdvantEDGE View page from the ehealth Web interface. After you install and license AdvantEDGE View, you can access it from a Web browser. To access the AdvantEDGE View page of the ehealth Web interface: 1. Start your Web browser, and enter the IP address or hostname of the system on which you are running ehealth. For example, if you are running ehealth on the system named aview, enter the following: The ehealth Welcome page appears. 2. Enter your user name and password in the User Name and Password fields. The ehealth Web interface appears. 3. Click the Systems & Apps tab. The Systems & Apps page appears. If you cannot access the AdvantEDGE View page, you may not have the correct license or permissions. Contact your ehealth Web administrator for assistance. Required Administrative Tasks Your ehealth Web administrator sets up your user account, including your ability to access the AdvantEDGE View page and your user permissions for AdvantEDGE View. Modifying User Accounts. If you are an ehealth Web administrator, you can perform the following tasks on the Manage User Accounts page of the Administration tab: Provide users with access to the Systems & Apps tab (under General Configuration). Set user permissions (under AdvantEDGE View Configuration).

2 2 To modify user accounts (Web administrators only): 1. From the ehealth Web interface, click the Administration tab. The Administration page appears. 2. Select User Management Manage User Accounts. 3. Select the name of the user you want to modify under Select a user to modify or delete, and then click Modify User. The Modify Account page appears. From this page, you can provide access to the Systems & Apps tab and provide users with AdvantEDGE View permissions, as described in the next sections, Providing Access to the Systems & Apps tab and Setting User Permissions. Providing Access to the Systems & Apps tab. If you are an ehealth Web administrator, you can provide users with access to the Systems & Apps tab. If you are not an administrator and cannot access the Systems & Apps tab, see your ehealth Web administrator to obtain access. To provide a user with access to the Systems & Apps tab: 1. Open the Modify Account page for the user you want to provide with access to the Systems & Apps tab. For instructions, refer to the previous section, Modifying User Accounts. 2. Select the Systems & Apps tab under User can view the following tabs in the General Configuration section. Setting User Permissions. If you are an ehealth Web administrator, you can set AdvantEDGE View permissions for any users. If you are not an administrator, see your ehealth Web administrator to find out what permissions you have or to obtain additional permissions. To set user permissions for AdvantEDGE View: 1. Open the Modify Account page for the user you want to provide with AdvantEDGE View permissions. For instructions, refer to the previous section, Modifying User Accounts. 2. Select the AdvantEDGE View permissions you want to provide for this user under AdvantEDGE View Configuration. All users may have any combination of the following permissions: Read enables users to view monitoring tables and queries in AdvantEDGE View. Write enables users to modify configuration Create enables users to create configuration Delete enables users to delete configuration Deploy enables users to deploy ehealth agents and AIMs. Admin enables users to access and change AdvantEDGE View preferences, modify configuration information, and display configuration and diagnostic information. By default, every user account has Read permission. Using AdvantEDGE View After your AdvantEDGE View account is set up by an administrator, you can run queries on systems and applications and view configuration information for the SystemEDGE agent. Depending on your permissions, you may be able to perform additional tasks, such as licensing agents and ehealth AIMs, modifying configuration information, deploying agents, and applying templates. The following sections provide an overview of these tasks. For more information, refer to the ehealth AdvantEDGE View User Guide or Web Help.

3 3 Accessing AdvantEDGE View Web Help. You can access Web Help from the AdvantEDGE View interface by clicking the Help tab. This tab takes you to a topic that is directly related to the task you were performing when you clicked Help. To access the Table of Contents for the help system, click Contents from any Help page. You can also access definitions for relevant terms by clicking Glossary from any Help page. Licensing Agents and ehealth AIMs. If you have Write or Admin permissions, you can use AdvantEDGE View License Management to license SystemEDGE agents, ehealth AIMs, and other SystemEDGE modules that ehealth discovered. You can also automatically license agents and ehealth AIMs when you are deploying them. For more information, refer to Deploying Agents and ehealth AIMs on page 4. To use the License Management form: 2. Click the License Management icon. AdvantEDGE View displays a form that includes the system name, IP address, and the component that requires licensing. 3. Select the components that you want to license in the License column. You can license multiple SystemEDGE agents and ehealth AIMs simultaneously. 4. Complete the License Account Info section of the form, and click License. Running Queries. AdvantEDGE View provides a number of queries for monitoring performance, configuration, network operations, and client and server connections for systems and groups. You can query systems on which the SystemEDGE agent is installed and licensed. To run an AdvantEDGE View query: 1. Select the system or group that you want to query from the System or Group list of the AdvantEDGE View interface. 2. Select the query type from the Queries list. 3. Click the Queries icon. Running Application Queries. AdvantEDGE View provides queries for the application-specific data that the ehealth AIMs collect. You can query systems on which the SystemEDGE agent and the appropriate ehealth AIM are installed and licensed. To run an AdvantEDGE View Application query: 1. Select the system or group on which you want to query the application from the System or Group list of the AdvantEDGE View interface. 2. Select the application that you want to query from the Applications list. 3. Click the Applications icon. If you run a query for a group of systems, AdvantEDGE View may request additional information before running the query. For more information, refer to the AdvantEDGE View Web Help. Viewing and Modifying SystemEDGE Configuration Information. AdvantEDGE View provides a user interface for viewing and modifying the monitoring entries in the V\VHGJHPRQconfiguration file. The SystemEDGE agent uses two configuration files: V\VHGJHFIand V\VHGJHPRQ. The agent reads both files, but the V\VHGJHFIfile is the main configuration file. Entries in V\VHGJHFItake precedence over entries in V\VHGJHPRQ, which serves as a backing store for the agent s self-monitoring tables. The V\VHGJHFIfile is static; you cannot edit it remotely. The V\VHGJHPRQfile is dynamic, which means that AdvantEDGE View (and other management software) can update V\VHGJHPRQ through SNMP Sets. When you edit the SystemEDGE configuration through AdvantEDGE View, you are modifying the V\VHGJHPRQ file. To display configuration information: 1. Select a target system or group from the System or Group list of the AdvantEDGE View interface. 2. Select one of the following monitoring options from the Configuration list: Self Monitoring (for monitoring thresholds) Process Monitoring Process Group Monitoring Logfile Monitoring

4 4 NT Event Monitoring History Collection 3. Click the Configuration icon. If you selected a system, AdvantEDGE View displays the monitoring table that matches the option you selected. If you selected a group, AdvantEDGE View displays the Group Operations form. For more information about completing the form or using AdvantEDGE View to configure the SystemEDGE agent, refer to the ehealth AdvantEDGE View User Guide or Web Help. Deploying Agents and ehealth AIMs. If you have Admin or Deploy permissions, you can deploy SystemEDGE agents, Application Response (AR) agents, ehealth AIMs, and other SystemEDGE modules from AdvantEDGE View. To deploy agents, ehealth AIMs, and other modules from AdvantEDGE View: 2. Click the Agent Deployment icon. AdvantEDGE View displays the AdvantEDGE View: Agent Deployment form. NOTE Before you can deploy AR agents, you must create and then add the AR agent installation program to your agent deployment store. For more information, refer to the chapter on deploying ehealth agents and AIMs in the ehealth AdvantEDGE View User Guide. 3. Complete this form. AdvantEDGE View displays a list of systems that are eligible for deployment. If you selected any of the licensing options on the Agent Deployment form, the Licensing Account Information form also appears. 4. Deselect the systems in the Deploy? column to which you do not want to deploy the agents or ehealth AIMs; then click Deploy to Selected Hosts to begin the deployment. AdvantEDGE View deploys the agents or modules to the systems that you selected and licenses them if you selected the licensing options. For details about the deployment process and the post-deployment tasks for SystemEDGE modules, refer to the ehealth AdvantEDGE View User Guide or Web Help. Creating and Applying Configuration Templates. If you have Deploy or Admin permissions, you can create, modify, and apply configuration templates for the SystemEDGE agent. Templates are text files that contain a series of configuration directives for the SystemEDGE agent. Each template can include entries for any or all of the SystemEDGE monitoring tables. Depending on your permissions, you can use the Template Manager to create, edit, copy, rename, and delete templates. To access the Template Manager: 2. Click the Template Management icon. AdvantEDGE View displays the Existing SystemEDGE Templates list. 3. Select New Template to create a template, or select a template from the Existing SystemEDGE Templates list, and then select one of the following options: Edit Template Copy Template Rename Template Delete Template For details about performing these tasks, refer to the ehealth AdvantEDGE View User Guide or Web Help.

5 5 To apply templates to a system or group: 1. Select a target system or group from the System or Group list. 2. Select Template Configuration from the Configuration list. 3. Click the Configuration icon. AdvantEDGE View displays the Templates installed list and the Templates available for installation list. If templates are not installed on that system, the Templates installed list is blank. 4. Select the template you want to deploy in the Templates available for installation list, and click Apply Selected Templates. AdvantEDGE View applies the selected templates to the system that you selected and displays a status message to let you know whether the application succeeded. NOTE You can also remove templates from a system or group by following this procedure, selecting the template that you want to remove in the Templates installed list, and then clicking Unapply Selected Templates. AdvantEDGE View deletes the selected templates and refreshes the Templates installed list.