Welcome PROGRAMME. Technology Products Awareness. 5 December, 2016 Canara Bank, All right reserved. DIT Wing, HO

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1 Welcome To Technology Products Awareness PROGRAMME 1

2 Banking through Technology 2

3 Banking through Technology Net Banking Mobile Banking Canara e-infobook Canara mwallet Online PPF A/c Opening Online Loan Application & Tracking System e-kyc Empower Canara Swipe Canara easycash ATMs Kiosk CPGRS CreditCard 3

4 Internet Banking - Home Screen 4

5 Internet Banking Account Summary 5

6 Internet Banking - Payments 7

7 Can Mobile 8

8 Can Mobile 9

9 Can Mobile NUUP (National unified USSD Platform) Now *99# (in multiple languages) WAP ( Wireless Application Protocol ) SMS (Short Messaging Service) GPRS (General Pocket Radio Service) MODES OF REGISTRATION By Customer - Sending an SMS CAN REG to By Customer Using Net banking facility Visiting the Branch Through ATMs 10

10 Canara e-infobook 11

11 Canara e-infobook Features Passbook A/C Summary Balance Enquiry Search Trans Mail Statement ATM Locator Branch Locator E-Lounges Product Info What s New 12

12 Canara e-infobook 13

13 Canara e-infobook 8 Languages ENGLISH ह द (Hindi) ಕನ ನ ಡ (Kannada) தம ழ (Tamil) త ల గ (Telugu) മലയ ള (Malayalam) मर ठ (Marathi) ব ঙ ল (Bengali) 14

14 Canara m-wallet (for Internet Banking Users) 15

15 Canara m-wallet Features 16

16 An innovative real-time payment service that is available round-the-clock (even on holidays) and facilitates interbank Account to Account (or to wallets* also) fund transfer. 17

17 Benefits Real-time domestic fund transfer 24 X 7 X 365 availability Simple, fast and easy to use Fast, Inexpensive, Safe and secure AADHAAR No. based transaction enabled Alternate input options 18 18

18 Electronic Payment options Parameters NEFT RTGS IMPS Timing 6 days a week (11 hrs/day) 6 days a week (11 hrs/day) 24*7 Holidays Cannot transfer money on Holidays Cannot transfer money on holidays 24*7( No holiday restriction) Requirements NetBanking, Acct no., IFSC code, Bank Name etc. Transfer Limits Min Rs. 1 Max 5LAKH NetBanking, Acct no., IFSC code, Bank Name etc. Min - 2 lakh Max 5LAKH IFSC CODE,MMID, MPIN( NOW CAN BE DONE WITHOUT MMID ALSO) Min Rs.1 Max Rs (Bank decides) Transaction Charges Minimum Applicable Only Applicable on higher transaction value No Charges Flexibility Bank acct no. & IFSC code is necessary Bank acct no. & IFSC code is necessary MMID, Acct no, Aadhaar number can be used to identify and 19

19 NAME CHANGED TO 22 22

20 Product Description Mobile Banking service on USSD platform. Banking customers can use this service by dialling *99#, a Common number across all Telecom Service Providers(TSPs) and transact through an interactive menu displayed on the mobile screen. Customers can avail USSD solution through any mobile phone on GSM Network. This does not require any application to be downloaded on customer s mobile phone or any GPRS connectivity

21 Balance Inquiry Canara bank code : *99*46# MSP charges apply 24

22 is currently available in 12 multilingual languages. The short codes to access the same are shown below. English *99# Hindi *99*22# Tamil *99*23# Telugu *99*24# Malayala m *99*25# Kannada *99*26# Gujarati *99*27# Marathi *99*28# Bengali *99*29# Punjabi *99*30# Assamese *99*31# Oriya *99*32# 25 25

23 Can Bank empower Unified Payment Interface 26

24 Features One App for all transaction needs Push and Pull Payments Transfer using Single identifier like Aadhaar No Banks PS P will provide App to customers of any bank Virtual Address ( Username@PSP Name ) Single Click 2Factor Authorization 27

25 Benefits to Banks Simple (Single click 2FA) Universal App for transactions Leverages existing Infrastructure Secure Payments basis Single/Unique Identifier 29

26 Benefits to End Users Privacy Share only Virtual Address and no other sensitive information Multiple Utility Cash on delivery/bill split sharing/ merchant payments / remittances One Click 2 FA Authorise transaction by entering only the PIN (Biometric to Follow) Availability & Security Available 24X365. Customer does the transaction on his personal device 30

27 Missed Call Services Mobile Number Purpose Description Missed Call Balance Balance enquiry for 3 accounts Missed Call Home loan Home loan enquiry Missed Call Car loan Car loan enquiry Missed Call Home Loan HNI Missed Call Home Loan NRI Home loan for HNI customers Home loan for NRI customers Missed Call for transaction Last 5 transaction with closing balance for primary account 31

28 Missed Call Services APP FOR MISSED CALL SERVICE BALANCE ENQUIRY MINI STATEMENT e_pass SHEET CHEQUE BOOK REQUEST HOTLIST DE BIT CARD BLOCK NET BANKING HOTLIST VISA CREDIT CARD HOTLIST MASTER CREDIT CARD MOBILE BANKING REGISTRATION PMJJY & PMSBY STATUS 32

29 Online PPF Account 33

30 Online Banking PPF A/C through Pay Technology Subscription 34

31 Online SB Account Opening 35

32 Online Loan Application & Tracking System 36

33 Cards 37

34 Debit Cards 38

35 Add on Card for Single A/c 39

36 Joint A/c, Joint operation Joint Card Joint Card 1 Joint Card 1 Joint Card 2 40

37 Credit Cards 41

38 Credit Cards 42

39 Credit Cards - Offers 43

40 Cash Back for Cards 44

41 Canara Easycash through ATMs 45

42 Canara Easycash through ATMs 46

43 Canara Easycash through ATMs 47

44 Automated Teller Machine - ATM Card to Card Fund Transfer Institution Fees Payment Cheque Book Request Aadhaar Seeding Mobile Topup Canara Easycash SMS Alert Regn. Income Tax Payment Electricity Bill Pay 48

45 Multi-Language Receipts HINDI ENGLISH 49

46 KIOSK The following facilities can be availed at KIOSK Cash deposits Cheque deposits Pass-book printing 50

47 On-Line Tax Collection 51

48 Canara Help-desk Call us to serve you still better Toll Free

49 CPGRS Register complaints on-line 53

50 Can Mobie 54