LEVERAGING INNOVATIONS IN MOBILE TECHNOLOGY FOR DEEPER PATIENT INSIGHTS

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1 LEVERAGING INNOVATIONS IN MOBILE TECHNOLOGY FOR DEEPER PATIENT INSIGHTS

2 Smartphone-enabled MR + mhealth Biometric data = Deeper insights 2

3 Mobile Health (mhealth) goes way beyond activity trackers 3

4 Finally we can collect accurate biometric data without reliance on manual input 4

5 Passive Data Collection Supports Active Data Collection Active Data Mobile patient diaries Surveys TRUE HOLISTIC View of Consumer Smart Analysis Passive Data Collection Biometric data from mhealth devices & apps Passive, biometric data gets us the WHAT. Active data uncovers the WHY! Ask less questions More accurate data 5

6 How can we conduct these types of studies? Online Platforms Mobile Survey App 6

7 Withings partnership 7

8 Withings Partnership + Leading mhealth device/app manufacturer + Recruiting, surveying and collecting biometric data from current Withings user base 8

9 Conducting Smoking Cessation Study in EU Using Activity & BMI Data Plus Surveys In-app Surveys 9

10 Pilot Study First Results: Stress 10

11 Gender Differences Are Significant Over the past 2 days, how did you feel when waking up in the morning? AVERAGE SLEEP DURATION Not at all or somewhat rested Well or perfectly rested SMOKERS 7 hours 20 minutes (n=35) 7 hours 12 minutes (n=18) 7 hours 17 minutes (n=27) 8 hours 8 minutes (n=13) TRYING TO QUIT 7 hours 2 minutes (n=32) 8 hours 5 minutes (n=10) 6 hours 56 minutes (n=16) 7 hours 50 minutes (n=8) NON SMOKERS 7 hours 1 minute (n=38) 7 hours 38 minutes (n=27) 7 hours 42 minutes (n=26) 8 hours 17 minutes (n=9) In each group, women tend to sleep more than men and are not necessarily feeling better rested in the morning. Restricted use 11 Mobile-Enabled Deep Ethnography to Discover Unmet Need

12 Mobile Survey Smartphone App 1. Conduct short surveys up to 15 minutes, optimum 5-10 minutes 2. Collect picture and video content 3. Passively collect biometric and activity data from a wide range of mhealth devices 12

13 Smartphone as ultimate source and repository for health & lifestyle data 13

14 When Looking Into Consumer Experience We Must Not Forget EMOTIONAL Component 14

15 Mobile Pain Diary: Clinical + Emotional Data Collection 15

16 16

17 Lifestyle Impact: Inability to conduct basic household chores 17

18 Emotional Connections: Bonding With Pets 18

19 Parenting with chronic pain 19

20 Taping up neck in style 20

21 Husband falling asleep on wife during ER wait 21

22 Pain Survey Combined With Visuals PLUS Individual Mobility/Accelerometer Data 22

23 Leveraging data from connected glucose meters + Identify correlations between blood glucose levels, diet, fitness activity and mood Does mood impact how patients manage their condition? Glucose levels of patients who manage condition through diet & exercise vs. those with proper diet who DON T exercise 23

24 Leveraging data from smart asthma inhalers Capture time, frequency & location of usage while conducting short surveys Medication compliance & efficacy Above average usage frequency can trigger surveys to ascertain cause 24

25 Despite recent examples, from market research perspective, still fairly new, uncharted territory Challenges & Learning + Recruitment challenges + How much willing to share + Higher honoraria + Control for possible bias 25

26 THANK YOU! Q&A 26

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