Canadian General Standards Board Standardization and Conformity for Canadian Military Assistance Dog Services Presentation to The Canadian Foundation

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1 Canadian General Standards Board Standardization and Conformity for Canadian Military Assistance Dog Services Presentation to The Canadian Foundation for Animal-Assisted Support Service November 2013

2 CGSB Organizational Structure Public Works and Government Services Canada Acquisitions Branch Services and Specialized Acquisitions Management Sector Canadian General Standards Board Standards Division Conformity Assessment Division Quality and Environmental Management Systems Registration Certification and Qualification of Products and Services Personnel Certification 2

3 Conformity Assessment: Services Registration Services Quality Management Systems (ISO 9001) Environmental Management Systems (ISO 14001) Health and Safety Systems (OHSAS CSA Z1000) 3

4 Conformity Assessment: Services (cont.) Certification Services - Products and Services: Certification Programs Construction products, medical gloves, protective clothing Qualification Programs Office Furniture, Security Personnel, CATSA Screening Providers, Dockside and At-Sea 4

5 Conformity Assessment: Major and Current Initiatives Acquisitions (e.g. furniture, remanufactured toner cartridges, medical gloves, security guards, protective clothing) Implementation of Quality and Environmental Management Systems (ISO 9001 and ISO 14001) Custom made programs within the Public Sector (e.g. Air Transport Security, Dockside Monitoring and At-Sea Observer programs) 5

6 Personnel Certification: Services CGSB provides Competency-based professional certification programs for the certification of persons Independent and impartial assessment as a personnel certification body Standards of competencies that define the knowledge, skills, abilities and behaviours for business roles within functional communities 6

7 Personnel Certification: Services (cont.) Based on International accepted ISO standard: ISO/IEC 17024:2003, Conformity assessment General requirements for bodies operating certification of persons 7

8 Professionalization of Personnel Why Certification? Recognition of Knowledge, Skills and Experience Establish Pride and Professionalism Add Validity and Credibility to Professional Opinions and Decisions 8

9 Professionalization of Personnel (cont.) Certification Program Pre-requisites Buy-in of Community Commitment, Support of Stakeholders, Employer Standard for Certified Person Certification Body with appropriate Infrastructure (CGSB in Government) Sources of Funding (Standard and Certification Program Development and Maintenance) 9

10 Certification Program Development Phases Phase I: Standard Development Phase II: Certification Program Development Phase III: Implementation Phase IV: Maintenance 10

11 Phase II: Certification Program Development Certification Body/Working Group Stakeholders Input to Program Structure Standard Requirements Analysis Certification Program Structure Assessment Criteria Certification Manual (Application Package) Information Rules Application Forms 11

12 Phase III: Certification Program Implementation Application, Submission of Supporting Documentation Assessment against Criteria Review Panel Small Panel of Knowledgeable Stakeholder No Vested Interest Reviews/Assesses Qualifications 12

13 Phase III: Certification Program Implementation (cont.) Certification Certificate Registration on Database of Certified Persons 13

14 Phase IV: Maintenance Certification valid for a defined period (? years) Maintenance of Certification (ongoing) Training Experience Professional Development Activities Re-certification (after? years) Ongoing Training Maintenance Activities Re-examination (if necessary) 14

15 Contact Information Conformity Assessment: Jim Richards, Team Leader Tel: