Networking for Home and Small Businesses

Transcription

1 Capstone Project Putting It All Together Networking for Home and Small Businesses Objectives Understand the steps involved in planning and implementing a technical solution for a small business. Gather relevant information to help devise a technical solution to a problem. Devise a technical solution for a small office environment. Prototype a proposed technical solution using Packet Tracer Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

2 Objectives Plan the installation of a technical solution for a small business environment. Prepare and present a technical report to a diverse group. Configure a wireless router to support the requirements of a small business environment. 3 Background / Preparation Contract position at a small advertising company called AnyCompany Corporation to help them update their IT resources. Company originally started with two partners who produced print flyers for local businesses. Customers have greatly expanded 4 Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

3 Background / Preparation Customers are demanding more interactive advertising media, including video presentations Business potential in this new market and hired you to review their existing IT resources Produce a proposal that allows the company to take advantage of this new market 5 First step in any IT project is to gather information. What is really required? What are the budget and the time frame to complete this project? What restrictions, if any, are there in equipment and resource selection? What resources are currently in place? More information at the beginning of any project, the better. 6

4 Start the information gathering process by conducting interviews with the key individuals Usually divided into three main groups: Managers End users IT support 7 Managers Can answer questions regarding budget, expectations, and future plans Any IT solution must take into account the plans that the company may have for growth Employees or technology being deployed Can provide information regarding company policies that may affect the proposed solution Access, security, and privacy requirements 8

5 The following is normally gathered from managers: Budget Requirements and expectations Restrictions Staffing Future growth 9 End users Are the people directly impacted by the solution you design Their requirements may differ drastically from the majority of the employees Important to talk to as many employees from as many departments or work areas as possible Determine the actual, rather than perceived, requirements Improves their buy-in and acceptance of the final solution. 10

6 Following information is normally gathered from end users: Requirements and expectations Current perceived performance of the equipment Applications used Work patterns 11 IT department (If in place) Responsibilities may fall on one or more individuals Larger businesses may have a separate IT department Can provide you with more technical information IT person can provide the technical information to determine if performance has been degraded 12

7 The following information is normally gathered from IT: Applications used Work patterns Hardware resources Network infrastructure (physical and logical topology) Network performance and issues 13 Activity 1 Floor plan provided Interview with company manager Gather information from these two sources to help plan a technical solution 14

8 AnyCompany Corporation Information No IT department Everyone has taken care of their own resources Outside service technician used as necessary Machines connected together through10 Mbps hub using Category 3 cable 3 x P2-300 MHz machines with 256 MB of RAM and 13 GB hard disk drives. Running Windows 98SE 15 Running Windows 98SE Low-capacity, monochrome laser printer attached to each machine Machines not capable of running the software required for video development Office to be reorganized, and additional employees hired to handle new video production work 16

9 The company will have the following employees: Administrative Manager (currently the secretary) Scheduling work Hiring and managing part-time workers Weekly payroll, and project tracking Uses spreadsheet and database software Must be able to use provided by the ISP 17 Film and Graphics Production Editor (one of the partners) Requires special editing software, very high-resolution graphics and requires at least 2 GB of memory Interfaces with a video capture interface board Works in a Windows XP environment Required to support high-resolution video Must be able to use provided by the ISP 18

10 Film Crew x 6 Mobile workers In the office an average of two days per week Required to have access to and production schedules - at the office and while on location No special software requirements - need a large hard drive to store film files Need to connect to the internal network wirelessly 19 Private color laser printer installed in the manager s office (security) Combination copier/printer and high-resolution scanner shared among all employees All the computers should use the same operating system and applications No budget has yet been established Project to be completed with the lowest possible expenditures 20

11 21 Interview with the Administrative Manager Two people need access to from work and home Both share files and also with the mobile workers Spreadsheets and documents Send large film files back and forth between the mobile workers and the office day and night Between 512 MB and 2 GB in size. Colour printer and copier to be accessed by everybody Storyboard documents are over 100 pages, with lots of graphics 22

12 Mobile workers can be in the office anytime, day or night Work from home or location May be in the office 24 hours Able to use the printer and scanner Need to share files accounts for part-time employees when we need them Access from work and home 23 Step 2: Select the appropriate services and equipment Research Propose an appropriate technical solution for limited budget and time Provide options Start with end user, then work back toward the network, any shared resources, and any external connections 24

13 Step 2: Select the appropriate services and equipment Activity 2 Use form to develop proposed computer systems Look at the workflow Shared components and network technology to support this workflow Shared printers, scanners, and storage as well as any routers, switches, access points and ISRs Plan into the future 25 Step 2: Select the appropriate services and equipment 26

14 Step 2: Select the appropriate services and equipment Activity 3 Select a high-speed, color copier/printer Activity 4 Network layout Internet connectivity Services provided by the ISP and in-house 27 Step 2: Select the appropriate services and equipment Activity 5 Select a local ISP To provide DNS and web mail Provide % uptime for access to the internal FTP/ server High-level of technical support Activity 6 Which internal services offered by AnyCompany Corporation? Which devices provide these services? 28

15 Activity 7 Step 2: Select the appropriate services and equipment Complete network planning form Are wired connections required? Number: Are wireless connections required? Number: Wireless standard Choice of a/b/g/n Firewall required? Yes/No ISP connectivity required? Yes/No Type of ISP connectivity Choice of DSL, cable, serial, dialup Internal or external modem required? Yes/No (if Yes, then type of modem) Cables required? Yes/No (if Yes, then type of cable) Battery backup required? Yes/No 29 Step 3: Plan the installation Plan physical and logical installation Location of equipment and devices How and when these devices are to be installed Activity 8 Utilise floor plan floor plan for physical layout of all equipment data cable drops and power outlets Prepare implementation schedule 30

16 Activity 9 Step 3: Plan the installation Plan IP addressing, naming, data flow, and security measures Activity 10 Provide a security plan for resources and wireless network Activity 11 Use Packet Tracer to prototype the planned network 31 Step 4: Prepare and present the proposal Prepare proposal in suitable format and suitable for intended audience Include: Cover letter Title page and table of contents Executive summary Project proposal, comprising needs statement; goals and objectives; methodology and timetable; evaluation; budget summary; detailed budget; future funding plans Appended information 32 Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

17 Activity 12 Step 4: Prepare and present the proposal Present proposal 33 Plan for installation Step 5: Install and configure the network Activity 13 Create a checklist for the installation of the PCs at the customer site. Create a checklist for the configuration and installation of the network equipment at the customer site. Create a checklist for the implementation of the standard security necessary at a small business. Activity 14 Configure the ISR as per the proposed plan. 34 Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

18 Prepare testing procedures Step 6: Test and troubleshoot Activity 15 Test all aspects of the ISR configuration Document all tests 35 Prepare for sign-off Step 7: Document and sign-off Activity 16 Prepare documentation for sign-off from client Include testing and performance documentation 36 Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

19 Propose ongoing technical support Step 8: Support Activity 17 Simulate technical support scenario 37 Project Timelines Wednesday, March 31, 2009 Activity 1 38 Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

20 Project Timelines Step 2: Select the appropriate services and equipment Wednesday, April 21, 2009 Activity 2 Activity 3 Activity 4 Activity 5 Activity 6 Activity 7 39 Project Timelines Step 3: Plan the installation Wednesday, April 28, 2009 Activity 8 Activity 9 Activity 10 Activity Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

21 Project Timelines Step 4: Prepare and present the proposal Wednesday, May 5, 12 & 19, 2009 Activity 12 Proposal to be completed to the level of a final draft. i.e. Ready for final approval for submission Present proposal to class (10-15 minutes only) 41 Class Presentation Wednesday, May 12 & 19, 2009 Project Timelines Your team is to professionally present your design to the client and to the class Presentation should be a Powerpoint slide show no less than 10 minutes and no more than 15 minutes Each member of the team will be responsible for presenting part of the design When presenting your design you must highlight the rationale for each decision made A requirement of the presentation is to demonstrate the working model prepared on Packet Tracer 42 Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

22 Project Timelines Step 5: Install and configure the network Wednesday, May 26, 2009 Activity 13 Activity 14 A working model using Packet Tracer is to be prepared and submitted to demonstrate the feasibility and functionality of the proposed network 43 Step 6: Test and troubleshoot Wednesday, June 9, 2009 Project Timelines Activity 15 During the preparation of the working model, use the available troubleshooting tools within Packet Tracer to test and verify the correct operation of the proposed network Document all testing and results 44 Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.

23 Step 7: Document and sign-off Wednesday, June 16, 2009 Project Timelines Activity 16 Final report, in proper report format, is to ready for submission Final report to be submitted on CD, and to contain all required documentation and information 45 Step 8: Support Wednesday, June 16, 2009 Project Timelines Activity 17 Support information and proposal to be included as part of final report 46 Copyright 2001, Cisco Systems, Inc. All rights reserved. Printed in USA.