Multimedia Applications in a Converged World. Sid Ahuja Alcatel-Lucent, Bell Labs VP, Convergence and Software Research

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1 Multimedia Applications in a Converged World Sid Ahuja Alcatel-Lucent, Bell Labs VP, Convergence and Software Research

2 Convergence, VoIP, IMS and NGN IP Transformation.. VoIP Lower cost of components and networks (CAPEX) Lower operations cost (OPEX) Simplification Many new devices and services Each service a separate network (e.g. Blackberry) Combine networks.. IP Core.. IMS New Services Ring Tones, Video Mail, Location based services, etc.

3 Network Evolution Separation of Services and Networks

4 Single Service (Telephony) -> Single Network Content Networks Users Messaging, Ring Tones

5 Multiple Services -> Multiple Networks CONTENT NETWORKS USERS TV Studios, Ads, Movies Television Networks Web Servers, AOL, Yahoo Data Networks (Internet) Messaging, Ring Tones Phone Networks

6 Hundreds of Services -> Virtual Networks -> Common Core CONTENT NETWORKS USERS TV Studios, Ads, Movies Web Servers, AOL, Yahoo Common Data Network Messaging, Ring Tones

7 Convergence in the Core: Diversity at edge Internet Cable IP Network 2G/3G User Data NGN Network IP Packet Core Application Servers Application Gateway 802.xx Access Packet Mobile Network Media Server Media Gateway Circuit Mobile Network

8 NGN: What s Needed? Common packet architecture/protocols.. IP Common Addressing and Authenticaiton.. DNS, SIP addresses, URL, Common Signaling.. SIP QOS support for different media (MPLS, RSVP, RTP, etc.) Common interface standards for call control, gateways, service requirements, policies etc,..ims Support for new Service Oriented Architectures Support for distribution of intelligence.. Peer to Peer applications

9 Convergence for Users: New Services

10 Convergence for user: Active Phone Book Tom User Contacts Calls Mail and Messages Missed Calls Searc h Logs PAB Prefs Bad hair day, no video for me, except for my family I ve done enough speaking for today, unless my boss calls Buddy I ll be away from the desk for a little while, but friends and family can reach me Interpret raw presence to obtain availability that is filtered by Context, Preferences, Requester

11 Roaming TV: Personalized video services anywhere TV Networks Home TV s Cable Video Network TV/Video Content & Video Services via Telcos My Home IP/IMS Converged Network My Neighbor s Bigger Home My Bosses Mercedes

12 MapWeb: A Web application for location based Information and communication Communication Phone IM Voic

13 Show Map Click2Conference

14 Click2Show Comments Search YP

15 Telephony evolution VoIP, Softswitch, IMS, NGN And Enablers

16 Voice on IP: Using Softswitch and Gateways IP Network Packet Data Web Server TDM Voice Packet Voice (RTP) Media Gateway Signaling over IP Call Proc. Feature Server Media Gateway TDM Voice Softswitch

17 Convergence: Common Signaling App 3 (PSTN Orig/Term) App 4 (LNP, Voice VPN, Toll Free) APPLICATIONS (voice, video, messaging, etc.) App 2 HIPCS App 1 (Unified Messaging) App 4 (Call Center) App. N.. App 6 (IP PBX Support) SESSION Enhanced Service Broker DB HSS Wireline Now Business Wireline Wireless IMS/NGN Consumers Business

18 Application Interaction Wireless Re-Connect Resource Control Service Coordinator Data Matrix Wireless Network Session Control Bridge D User A User B Scenario: Cell phone user is in a conference call and has subscribed to wireless re-connect service. The cell phone user gets dropped. In this case, the re-connect announcement should not be played back into the audio conference (-> feature interaction problem). Service Coordinator retrieves feature interaction policies (indicating that a media server should not be used) and notifies the Wireless Re-Connect application. Wireless Re-Connect application: Connects the conference bridge to a call park server instead of a media server.

19 Convergence : Shared Subscriber Data Application 1 DB CHALLENGE Data replicated across applications Multiple Instances of user data Maintenance Issues VALUE Common user data defined once and shared by all applications Reduces CAPEX/OPEX Supports QOS Policies Proven, reliable Alcatel-Lucent SD-HLR product Scalable distributed high capacity model Eases application integration Application 2 DB Replicated Data Application 1 Application 2 Application X HSS Application X DB Now SESSION CONTROL NGN

20 Problem: Blended Services Need Profile Data from Multiple Sources Friends Night Out Subscriber Services Location Service Selective Reach Me Customer Care... N x M connectivity: Redundant effort by Services! Data Sources (Network Components, Applications) Relational Mobile Buddy List A B C Relational XML Relational User Pref. (Mobile Carrier) A D E Address Book Mobile Location X Y LDAP Enterprise Corp Dir.... HLR AAA Prepaid

21 Alcatel-Lucent Datagrid TM : Northbound: Single protocol for data access (per app) Friends Night Out Subscriber Services Location Service Selective Reach Me Customer Care... Single point of access Southbound: Hides multiple access protocols & data location Datagrid TM : Unified Views of Data from Multiple, Distributed Sources Data Sources (Network Components, Applications) Relational Mobile Buddy List A B C Relational XML Relational User Pref. (Mobile Carrier) A D E Address Book Mobile Location X Y LDAP Enterprise Corp Dir.... HLR AAA Prepaid

22 Friends Night Out Requester-targeted Context-aware Preferences-driven Requester-targeted Michael s work present phone to Tom Michael Not available not present to Sallyto Available Sally to Tom SALLY S Handheld TOM S Handheld Context-aware, e.g., If Michael goes into a phone call, then he becomes unavailable to others by phone

23 Friends Night Out User can identify multiple contexts Defaults include work, family-time, leisure Grow to include, e.g., work-busy, spouse-time, Coarse-grained indicators to network of when user is in a given context, based on, e.g., Location Time-of-day/Day-of-week Fine-grained preferences re availability (in Work context) On the phone Available by IM to colleagues, not others In meeting Available by cell or IM to colleagues Not available to others End-user can set Preferences Overrides From Web browser Handset (planned)

24 Personalization of Presence with Vortex End-user s family, friends and clients Network Operator or 3 rd Party Vendor End-user Display Portal(s) Create & maintain service Self-provisioning of user data and preferences Provisioning Portal Context-aware, preferences-driven, requester-targeted presence Info Presence Server Requests Decisions Vortex Rules Engine User Prefs. Policy Management Subscriber Data (e.g., buddy relationships) Network Infrastructure Additional network-available context data

25 Policy Reference Architecture (as found in, e.g., IETF and Parlay/OSA) Policy Decision Point the component making the decision the decision in itself does not have any impact or side-effect Policy Enforcement Point the place in a component that enforces the decision can be multiple Enforcement Points within a component Policy Execution Point the place in a component actually performing the enforcement (sometimes merged with Policy Enforcement Point) Policy Repository the component storing the policies Policy Administration Point for provisioning, checking policies Policy-enabled Application or Service Policy Enforcement Point Policy Execution Point Network Resources Policy Repository Policy Decision Point Policy Administration Point Relevant Data Separation of components forces Deliberate input/output perspective on decision requests Structured, more reliable use of policy engine i.e., the Rules Engine

26 Identity/Data Federation: Key Capabilities User / Identifier / Device mappings Service access seamless across identifiers, layers, devices Authorization separate from device Single Sign-on (SSO) User does single log-on Has access to many apps Generalizations needed to telecom Secure, Controlled Data Sharing Enter Once, Share Everywhere Requester-targeted Privacy-conscious User Tom In a web session App App App User Shared Authenticator on web, e.g., with Tom s data Internet / Web Circle-of -Trust SP SPSP App Shared Authenticator Shipping address, Credit card, Prefs, Mary IMSlevel App

27 Multiple Users, Multiple Devices, Multiple Layers of Authentication ACCESS Layer Authentication IMS Service Plane Authentication & Authorization SIP plane: HTTP Digest Web (and some IMS) Plane Authentication & Authorization Banks, Commerce and other web Portals: GAA/Liberty Alliance,.Net, username/passwd Service Service Provider-A Provider-A Subscriber Data Subscriber Data Service Provider-B Service Provider-B GSM/UMTS, WiFi, DSL, Cable: AuC, EAP, MAC etc Service Provider- Service Provider- C C

28 Multiple Identites Private User Identity-1 Public User Identity-1 rick hull s GSM/circuit Service Profile-1 IMS/NGN Subscription rick hull s cell phone Public User Identity-2 Private User Identity-2 hull family IPTV sip:hull@bellsouth.com Public User Identity-3 sip:hull-home-tv@bellsouth.com Service Profile-2 Unique IMS Subscription Each IMS User can have more than one Private Identity E.g., a subscription can support multiple devices (sip phone, IPTV, ) and SIM cards Each IMS user can have more than one Public Identity per Private Identity Each Public User Identity is assigned exactly one Service Profile But a Service Profile may be assigned to more than one Public User Identity Example of multiple Private Identities: IMS handset with USIM card (using personal Public Identity IMPU-1 and one Office Public Identity IMPU-2) IMS WLAN card with soft USIM card (using WLAN Public Identity IMPU-3 and one Office Public Identity IMPU-2)

29 Intuitive Network Applications (INA) Predictive click-to-xxx hotbuttons and presence displays One-button access to the people you re most likely to want to contact Changes as you move through your day Automatic learning of Sam s buddies, habits, preferences, e.g., Sam doesn t share location or availability with Allen during work Sam is typically working if between 9-5 on weekdays, and whenever he is at a customer location Targeted advertising incorporates habits and preferences Sam often goes out for lunch on Fridays Sam registered with Lim Sung and La Strada restaurants for coupons These are near customer site where Sam is Sam its001 tim In meeting its002 tony its006 mike its007 bob its008 robyn debbie its009 Sam is working at customer site, a little before lunch on Friday; so most likely to call Mary (Boss) Tom (IMS team leader) Sue (Customer liason) Sally (Wife) Allen Sam doesn t want his location shared with friend Allen when working, except near end of day Services Enhancement Layer Learning Module Service Broker Vortex Parlay/OSA SIP Gateway USDS Network sends IM coupons to Sam on behalf of Lim Sung and La Strada

30 Summary Network Transformation to IP.. VoIP.. NGN Lower Capex (Reuse of network components) Lower operations cost, OPEX (Simplification) NGN is about new services and new communication models Session based communication Circuit and packet communication Sessions support transactions Combining voice, data and video services IMS is next step to Softswitch and to NGN NEW MULTIMEDIA APPLICATIONS

31

32 The key to rich, flexible personalization: Apply policies Michael is on freeway between office and home Sally Is Michael available, and how? Request Raw user Presence/ Location User Preferences Personalization Infrastructure Vortex Data Grid Vortex rules engine used to execute the decisioning logic Fast enough to include in call flows Decision, e.g., Michael is available to Sally by cell only Key Issue: Many applications, many different kinds of users Michael has pre-provisioned his preferences If working, let co-workers see me Relevant Data Sources (e.g., Calendar, Corp. Directory, Vortex makes it cheap and fast to specify the different decisioning logic for diff apps and user segments

33 Datagrid TM Engine: Customer Care Portal XML Friends Night Out ODBC Selective Reach Me LDAP... XML View Unified Schema (ER Model) Location Info Sh View ODBC View LDAP View User Has Has Buddies Device Device Status Forwarding # Datagrid Engine ODBC (Oracle) Buddy List ODBC (Oracle) User Pref. XML Address Book LDAP ODBC (Oracle) Corp. Dir. Server ODBC (TimesTen) XML AAA HLR Prepaid... Unified schema based on Entity-Relationship (ER) model easily converts to northbound LDAP, relational, XML views for queries Data at Datagrid may be virtual, materialized, or stream view

34 Lucent IMS Architecture (including PCRF) Web Portal Lucent Communication Manager HSS Lucent MiLife SD-HLR Parlay Application Parlay Gateway (OSA SCS) MiLife ISG SIP Application MiLife AS Presence Server MiLife AS Active Phone Book Service Broker (SCIM) M-IP Home Agent +, Session Border Controller Lucent BGW Vortex Rules Engine* S-CSCF I-CSCF P-CSCF PCRF BGCF Lucent Session Manager (LSM) on Lucent Control Platform (LCP) * Lucent Vortex Rules Engine under consideration for future PCRF solution MGCF & Media Gateway Lucent Plexus

35 Push-to-view: Always On Content

36 Beyond the Common Core: Enabling New Services APPLICATION LAYER NON-TELEPHONY SERVERS SIP, SOAP, SCP IM-SSF TELEPHONY SERVER SIP-ISC SUPPLMENTAL TELEPHONY SERVICES PARLAY Apps PARLAY OSA GW Vortex Policy Mgmt - Personalization - Flexible support of QoS/SLA - Used in multiple places in network SESSION LAYER Service Broker - Complies with, and extends, SCIM standard - Blend services without END modifying POINT them AND GW - Personalize LAYER feature interactions Wireline Access Service Broker (SCIM) SIP-ISC CSCF SIP Wireless Access Diameter SIP USDS HSS MEDIA SERVER Sh, LDAP, XML, ODBC, JDBC SIP/H.248 MEDIA GCF/GW Vortex SOAP, XML-RPC, MSGH, ODBC, JDBC, LDAP, XCAP, Unified Subscriber Data Server (USDS) - HLR/HSS - Shared app data - Single-point-of-access for distributed app data PSTN CSCF Call Session Control Function ISC IMS Service Control GPRS General Packet Radio Control OSA-GW SG Signaling Gateway IM-SSF IP Multimedia Service Switching Function IMS IP Multimedia Subsystem HSS- Home Subscriber Server

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