Campus Security (Network)

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1 Campus Security (Network) Antivirus Patch Management eeye Security Suite Change Management Minimum standards Incident response ITPB resolutions Campus security Software Policies BOL CTS icompass OIT Software Central ITPB CSG Incident Response Helpdesk /Training Vulnerability tracking Resource utilization Reporting eeye Open source toolsets Sophos Microsoft ITPB Fall 2004 Retreat 1

2 Campus Virus Management Solution Operational support provided via CTS Survey current client population Survey CSG, CCC, CSCs Develop phase II of Sophos virus program Publish operational plan Integrate within CTS help desk database Targeted date November 2004 ITPB Fall 2004 Retreat 2

3 Campus Patch Management Solution RFP process A proposal for a new model Operational plans facilitated through CTS Develop an operational plan Integrate with BOL help desk database Provide routine reporting to management ITPB Fall 2004 Retreat 3

4 Network Security Management Coordination through CTS Coordinate tracking of network incidents Facilitate incident followup and reporting Coordinate DMCA tracking Monitor excessive resource utilization Integrate with CTS help desk environment Provide routine reporting to management ITPB Fall 2004 Retreat 4

5 Residential Program For 05/06: An integrated online approach to virus mgt, patch mgt, quarantine and response to DMCA/other claims Require use of Sophos with autoupdates Require use of local patch management with autoupdates Quarantine process for DMCA notifications Quarantine process for reported abuse ITPB Fall 2004 Retreat 5

6 Campus Security (Data) At this point, Data often = SB1386 Events continue!! driving campus policy, local policy, tools/services, awareness Incident response, forensics/expertise Need for a substantial shift in what people are doing with data on a daytoday basis ITPB Fall 2004 Retreat 6

7 Coming up Links to other efforts, e.g., Wireless standards IS3/Campus security policy Security architecture and IT repositioning How do we get to an institutional response for IT security? ITPB Fall 2004 Retreat 7

8 Current Administrative Exchange Environment ATS Facilities Management ORL Transportation Services Capital Programs Campus Backbone Network CTS CHR Housing Services B&AS CONet AIS Financial Services ITPB Fall 2004 Retreat 8

9 Proposed Administrative Exchange Environment Campus Backbone Network Active Directory Server Exchange Cluster (Exchange, Outlook Web Access, IMAP) Exchange Cluster (Exchange, Outlook Web Access, IMAP) Active Directory Server Blackberry Enterprise Server Backup Server Network Management ITPB Fall 2004 Retreat 9

10 Administrative Exchange Services Phase I: July 2004 September 2004 Advisory Group, Staffing, Document existing environment Phase II: September 2004 December 2004 Design/Engineering; Migrate Operational responsibilities Phase III: January 2005 June 2005 Establish Exchange server cluster; consolidate existing servers Phase IV: July 2005 Offer Exchange to other campus organizations Phase V: Unified messaging services Migrate to open standardsbased platforms ITPB Fall 2004 Retreat 10

11 Campus VoIP Deployment Production level deployment Fully integrated with campus environment Dedicated building network for voice Shared wireless network Self provisioning (adds, moves & changes) x wireless voice handsets Distributed XML application development ITPB Fall 2004 Retreat 11

12 Production VoIP Implementation ITPB Fall 2004 Retreat 12

13 ITPB Fall 2004 Retreat 13

14 ITPB Fall 2004 Retreat 14

15 Remote Access Services Cellular, PDA s, laptop and pagers August: RFP d September: Issue RFP November: Award Contracts December: Begin Implementation Service location: Ackerman ITPB Fall 2004 Retreat 15

16 CTS RFP Cost Savings 7/1/03 to 8/31/04 RFP Status Contract Award Amount ($) Annualized Savings ($) OneTime Savings ($) CATV CATV 397,667 39,000 NETWORK Hub Room UPS Replacement 160,000 22,000 SRB1 UPS 69,000 14,500 Network Equip for Connect Inprogress 4,000, ,000 Network Equip for MP ,000 9,000 Univ. Apts. network/home access Inprogress P2P File Sharing Service Inprogress Cellular and Remote Access Services Inprogress =TBD ITPB Fall 2004 Retreat 16

17 CTS RFP Cost Savings 7/1/03 to 8/31/04 RFP Status Contract Award Amount ($) Annualized Savings ($) OneTime Savings ($) VOICE 800Mhz Radio Maintenance Inprogress Auto Attendant Replacement Inprogress Calling Card 27,688 6,968 CentraNet 346,667 51,000 Directory Assistance Inprogress TBD TBD TBD EBS Customer Service Inprogress TBD TBD TBD LCM Equipment 73,000 4,000 Local, Zum, Intralata, PRI, DID, Local DA 191, ,000 LD Interstate, Intrastate, Intl, LD DA 326, ,000 Payphone Service Spectralink Maintenance 96,000 32,000 Speech Recognition Campus Operators Inprogress Technology Management System 537, ,000 Voice Sys CPE Parts 60,000 6,000 =TBD ITPB Fall 2004 Retreat 17

18 CTS RFP Cost Savings 7/1/03 to 8/31/04 RFP Status Contract Award Amount ($) Annualized Savings ($) OneTime Savings ($) PBX Services Tiverton PBX 109,000 10,000 Guest House PBX 85,000 10,000 Housing PBX Inprogress Wilshire Center Inprogress N/A 211,000 Total 6,604,078 1,183, ,500 =TBD ITPB Fall 2004 Retreat 18

19 Savings for Local/Long Distance $1M d 03/04 Current Rate 05/06 Proposed Rate Estimated Annual Savings Extended Campus Service WC Extended Campus Service Local Calling (012 miles) Local Toll (1216 miles) Intrastate (16> within Ca.) Interstate (outside Ca.) International Variable Variable 211K 51K 329K 218K 63K 58K 70K ITPB Fall 2004 Retreat 19

20 Voice/Technology Funding Model Voice Rate Usage charges local/long distance Proposed 05/06 Rate with voice mail $ 23 4 Proposed 05/06 Rate without voice mail $ 17 4 Voice Total Infrastructure Fee Proposed Connect Fee Total $ $ 56 Based on Voice Lines/DID s 04/05 Dollars ITPB Fall 2004 Retreat 20

21 Proposed 05/06 Funding Model Infrastructure Fee Components $10.6M Backbone Management Commodity/I2 Internet Connectivity Wireless General Assignment Class Rooms 800 MHz radio Bruin Online Suite of Services Construction Management Wire & Cable Management ITPB Fall 2004 Retreat 21

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