z/enterprise TM : Best Practices
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1 z/enterprise TM : Best Practices Laura Knapp WW Business Consultant Laurak@aesclever.com
2 z/enterprise Background Networking Details Management Issues Best Practices 2
3 The Problem - Gartner Through 2007, organizations with more than 200 servers will waste between $500,000 and $720,000 annually supporting underutilized application/server combinations Gartner Research, December 2004 Average processor utilization is 6% to 7% Prime time processor utilization is only 15% 40% of equipment is over 3 years old Firms have over 20% - 50% more capacity than actually needed 3
4 The Problem - IDC Operational Issues Unlimited demand More processing power Energy costs 8x Management costs 4x 70% of IT budget is operational overhead The Data Center Business Challenges Limited budgets Cost containment Globalization Acquisitions Green "Over the last three years, we have seen more change in the datacenter market than the previous fifteen years. Consolidation, virtualization, power and cooling, and the aging datacenter market in mature economies is leading to a proliferation in datacenter options, both inside the walls of the datacenter as well as the construction of the datacenter itself," said Michelle Bailey, research vice-president for IDC's Datacenter Trends program 4
5 Right-Sizing IT Infrastructure Green-Mandated efforts to consolidate entire farms of: -Servers -Storage -Networks -Etc. and dynamically optimize to only consume the resources you need! and dynamically optimize to move applications for high availability and performance! IBM s hardware answer is the z/enterprise 5
6 IBM z/enterprise System Unified Management for a smarter system The world s fastest and most scalable system: IBM z/enterprise 196 (z196) Unifies management of resources, extending IBM System z qualities of service end-to-end across workloads Provides platform, hardware and workload management Scale out to a trillion instructions per second IBM z/enterprise BladeCenter Extension (zbx) Ideal for large scale data and transaction serving and mission critical applications Most efficient platform for Large-scale Linux consolidation Leveraging a large portfolio of z/os and Linux on System z applications Capable of massive scale up, over 50 Billion Instructions per Second (BIPS) HMC Selected IBM POWER7 blades and IBM System x Blades 1 for tens of thousands of AIX and Linux applications High performance optimizers and appliances to accelerate time to insight and reduce cost Dedicated high performance private network Think cloud and virtualization in a box!!! 6
7 zbx... Infrastructure to Support More Resources zbx houses the multiplatform solutions Between zbx and z196 Secure connections Potential to eliminate encryption Dramatically reduce firewalls Fast 10GB Ethernet Latency reduction Fewer hops to get to data Private isolated network Traffic on user external networks not impacted Sharing of resources Up to 8 z196 servers can attach to a zbx Platform and Hardware Management Unified Resource Manager HM C 7
8 z/enterprise Ensemble Each z196 with its optional zbx makes up a NODE An ENSEMBLE is a group of one to eight z/enterprise Nodes to be managed as one single logical virtualized system When multiple workloads are running across the ensemble, each can have it s own business objectives, and Unified Resource Manager can share the resources to meet all the business objectives 8
9 Unified Resource Manager Hypervisor management and creation of virtual networks Operational controls, service and support for hardware / firmware Network management of private and secure data and support networks Energy monitoring and management Workload awareness and platform performance management 9
10 z/enterprise Background Networking Details Management Issues Best Practices 10
11 z/enterprise Node with Internal Networks 11
12 Business Service Management for Performance IBM z/enterprise System Overview System z Hardware Management Console With Unified Resource Manager z/enterprise Node z/os z/os z/os z/os PR/SM Linux on System z Linux on System z z/vm Z CPU, Memory and IO System Element (SE) Linux on System z X86 Blades Power Blades Optimizers - P. _ - J Linux on System x OS AL Linux on System x Linux on System x xhypervisor AIX..t AIX phypervisor.v AIX DataPower Blade Center Advanced Management Module (AMM) Smart Analytics Optimizer Futur e z196 zbx 12
13 Intra Node Management Network (INMN) Private network Two Top of Rack (TOR) 1GbE switches Similar to older network models that separated management and control networks from data flows 13
14 Intra Ensemble Data Network (IEDN) Dedicated layer 2 10 GbE network No layer 3 routing Can span 10km IP address (IPv4 or IPv6) customer controlled MAC address (prefixes) provisioned by HMC Virtual server isolation via VLANs 14
15 z/os Connects to External Router z196 zbx z/os A (IP Router) z/os B Zlin Zlin 5 52 AIX AIX z/vm Linux 5 Linux 7 Vswitch 10Gbe 1GbE 10Gbe 1GbE OSD OSM OSX S E TOR TOR 15
16 External IP Router z196 zbx z/os A z/os B Zlin Zlin 5 52 AIX AIX z/vm Linux 5 Linux 7 Vswitch 10Gbe 1GbE 10Gbe 1GbE OSD OSM OSX S E TOR TOR 16
17 Virtual Networks Core to z/enterprise Name = Customer VLAN ID =200 Servers = z/os A, Lin 25 Name = Employee VLAN ID =300 Servers = z/os B, Lin 5, zlin 5, AIX 25, Lin 7 Create the virtual network in HMC (zmanager) Assign a VLAN ID Add/associate serves to the virtual network Virtual Network = VLAN ID and associated servers 17
18 Virtualization and Network Access z196 zbx z/os A z/os B Zlin Zlin 5 52 AIX AIX z/vm Linux 5 Linux 7 Vswitch 10Gbe 1GbE 10Gbe 1GbE OSD OSM OSX S E TOR TOR 18
19 z/os Communications Server and OSM connectivity z/os LPAR must participate in the ensemble VTAM start option: ENSEMBLE=YES LPAR must be IPv6 enabled (uses link-local address only) Dynamic generation of CHPIDs and TRLEs VLAN used in access mode (switch handles all VLAN tagging) No information reported to OMPROUTE (cannot add static or dynamic routes) Does support stop, start, packet trace, NTA Only application that uses this is GPMP
20 z/os Communications Server and OSX Connectivity Configure with Interface statement z/os LPAR must participate in the ensemble VTAM start option: ENSEMBLE=YES TRLE dynamically configured as done for Hiper Sockets or configure and point to it (useful for VM guests LAN) Always use VLAN in trunk mode Supports stop, start, packet trace, NTA
21 z/enterprise Background Networking Details Management Issues Best Practices 21
22 Managing z/enterprise Fundamentals of management apply FCAPS Fault Configuration Availability Performance Security Report Monitor Analyze Leading to Service Level Achievement Optimum Resource Utilization Highly available systems High performing systems Remediate Diagnose 22
23 Approaches to Solving Problems Top Down or Bottom Up doesn t matter Consistency does Applications Middleware Guest OS Hypervisor Public and private Network 23
24 z/enterprise Challenges Management Ecosystem z/enterprise leads to a data center that is Consolidated - Many in one place Optimized Movement to attain SLA s Dynamic Requires less operator intervention How does this strain your management ecosystem Location Inventory Availability Performance Event Associate to Business Service Report 24
25 Management Lifecycle - Monitoring 3 rd Party Services Services Gather Configuration and Traffic Information Observe Statistics Collect Capacity Data Analyze Traffic Performance Baselining Services Services Solve Problems 3 rd Party Services Implement Changes Plan Changes Evaluate What-if Analysis 25
26 Top Service Management Mistakes when moving to a z/enterprise System Neglecting to collect and compare Before and After Snapshots of the conversions for: Physical and virtual infrastructure performance behavior Performance and behavior of single-point applications vs. virtualized or cloned applications Network flow and control of specific application conversations Neglecting to define established baselines for: CPU performance Storage level usage Network Performance and packet/routing error rates IP Service application error rates or outage levels Key TCP-based application uptime availability or conversation Round-Trip -Time performance Report Remediate Monitor Diagnose Analyze Neglecting to periodically and consistently reexamine everything to ensure that all infrastructure components are fully optimized 26
27 Scenario 1 Application Behavior after Virtualization Situation A major virtualization project involved 5 applications. All 5 applications moved successfully, but one had major performance issues taking 11 hours to run versus 2 on the non-virtualized environment. This application was based on MySQL Trouble Shooting What was different about this application? Is this application getting all the resources it needs? Is this application using a network resource (DNS server for example) different from the other applications? Anyone have a clue of the flows and controls before virtualization? How do we isolate the problem to a specific area? 27
28 Scenario 1 Application Behavior after move to z/enterprise Solution Running a trace of critical applications will provide details on the interaction with infrastructure components, between the communicating elements, and provide visibility into changed environments. Multiple outbound paths may exist with z196 and zbx boxes. Having a single tracing product that can span z/os, Linux, z/vm, AIX will be critical for the operations staff! What was different about this application? Look at the sequenced packet flows and response times before and after the move Is this application using a network resource different from the other applications? Look at the status of your IP service devices Anyone have a clue of the flows and controls before virtualization? Collect a trace of the application startup, steady state, and on closing before and after the move. Compare these side by side to quickly see differences. 28
29 Scenario 2 Performance Complaints Situation After moving an application to a z/enterprise node the application development team complained that their application response times were significantly higher and that the z/enterprise node was the problem. Trouble Shooting What is the throughput on the connection adapter? Can it handle the load? Is there any time sensitivity? What is the round trip TCP session time? How does this compare to your baseline before the move? Are your z/enterprise connection LPAR, Ethernet, OSA elements optimized? Are there any differences in the flows to support systems like DNS, DHCP, or routers? Did you change subnets or IP network address space when you moved the system? 29
30 Scenario 2 Performance Complaints Solution Baseline information is critical regarding how the application worked and utilized resources before and after the z/enterprise move. This needs to be compared to both real time, near real time and historical information on the z/enterprise Node What is the throughput on the connection adapter? Can it handle the load? Look at the adapter details. Do you have a baseline for comparison? Remember that some baselines are seasonal and you need to take this into consideration What is the round trip TCP session time? How does this compare to your baseline before the move to the z/enterprise? There is a lot of social emotion behind user complaints over performance. Do you have the background facts to remove emotion from the problem
31 Scenario 3 Erratic Application Behavior Situation After moving an application to a z/enterprise Node the users accessing the application had very uneven response times. What was the cause? Trouble Shooting How did the application access DNS servers? What was the status of the DNS servers? Did the z/enterprise environment begin to overwhelm the system? Were the uneven response times occurring at specific times or in a repeatable pattern? Were any new applications/images moved or brought up on the z/enterprise server about the time the erratic behavior occurred? Is this behavior reported by end users, the application team, or tools? If end users, is it one segment or are they located at various locations? If the application team, what tool are they using? What is it showing? If a tool reported the behavior how is it gathering information, analyzing and reporting that information? 31
32 Scenario 3 Erratic Application Behavior Solution Using tracing tools a clear understanding of the way the application environment used DNS servers could be understood along with details on exactly which servers were being utilized. Comparing before and after traces would show any differences in these flows. Using monitoring tools with alerting to show the availability and performance of your DNS (and other infrastructure elements) would alert operations to overloaded or nonresponse DNS servers How did the application access DNS servers? Running a trace before and after the move would allow you to understand if there were any differences in the flows. What was the status of the DNS servers? Monitoring your critical components provides quick status checks by network operations. Did the z/enterprise node begin to overwhelm an individual server? Monitoring the critical components through all layers provides a snapshot of overall status. 32
33 Diagnosis in a z/enterprise Node Do not assume the private INMN and IEDN networks will be infallible Each supports tracing which will be a CRITICAL tool to rollout and sustain the ensemble Many items to be learned and if history repeats itself having a consistent, easy to use, tracing tool will be operations hammer DOCUMENT DOCUMENT DOCUMENT 33
34 z/enterprise Background Networking Details Management Issues Best Practices 34
35 Evaluate Many Facets of Virtualization on a z/enterprise Options Consolidation of applications on existing servers Virtualization of applications on existing servers Virtualization of applications on z/enterprise Virtualization Infrastructure Private Host OS and VM control Reduction in space, power use and cooling Reduction in Network and SAN Infrastructure Consolidated hardware management and KVM NO NO POOR NO NO YES YES FAIR FAIR NO YES YES EXCELLENT EXCELLENT YES Optimal solution may be achieved by combining the virtual solutions 35
36 Have a Report Card Server Report Card PASS/ FAIL Virtual Infrastructure Report Card PASS/ FAIL Create a base Server template and create new VMs Baseline existing server, application, and infrastructure (DNS, routers, etc) elements for key KPI s Deploy Infrastructure on VMs Server Consolidation Increased host resource utilization Zero Downtime Upgrades Baseline core network elements before and after Perform virtual machine internal move Perform virtual machine external move Repeatedly perform a physical to virtual operation Datacenter relocation with no moving trucks Increased server to administrator ratio Reduced server deployment times Simulated power supply failure testing Infrastructure cost savings Failover testing of the management modules Labor cost savings Failover testing of the network switches Centralized management of virtual infrastructure 36
37 Did you consider Architect your z/enterprise infrastructure carefully Review with network, application, middleware, development and facility teams How many Trace tools will you need? Construct a roadmap, 3 years out if possible Is there a Technical Account Manager Single point of contact internally Single point of contact for external vendors Assess workloads for optimum placement Users and workloads differ by environment Not every application is ready to be virtualized Spread the Virtualization story internally (to IT!) Virtualization for most is still a new and unknown technology Be sure and include the z/enterprise story when delivering 37
38 The Future Enhanced Disaster Recovery Solutions Replication of individual virtual machines or VM file systems between sites Manual / Auto restart of replicated virtual machines at time of test / disaster Centralized management of the distributed virtual infrastructure Enhanced VDI Solutions Leverage distributed replicated infrastructure for VDI at time of test or disaster Support for multi video head virtual desktops Enhanced Application GRID Geographically dispersed application GRID 38
39 QUESTIONS?
40 Trademarks The following terms are trademarks or registered trademarks of International Business Machines Corporation in the United States or other countries or both: Advanced Peer-to- Peer Networking AIX alphaworks AnyNet AS/400 BladeCenter Candle CICS DataPower DB2 Connect DB2 DRDA e-business on demand e-business (logo) e business(logo) ESCON FICON GDDM GDPS Geographically Dispersed Parallel Sysplex HiperSockets HPR Channel Connectivity HyperSwap i5/os (logo) i5/os IBM eserver IBM (logo) IBM IBM z/enterprisetm System IMS InfiniBand IP PrintWay IPDS iseries LANDP Language Environment MQSeries MVS NetView OMEGAMON Open Power OpenPower Operating System/2 Operating System/400 OS/2 OS/390 OS/400 Parallel Sysplex POWER POWER7 PowerVM PR/SM pseries RACF Rational Suite Rational Redbooks Redbooks (logo) Sysplex Timer System i5 System p5 System x System z System z9 System z10 Tivoli (logo) Tivoli VTAM WebSphere xseries z9 z10 BC z10 EC z/enterprise zseries z/architecture z/os z/vm z/vse * All other products may be trademarks or registered trademarks of their respective companies. Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the United States, other countries, or both and is used under license there from. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. InfiniBand is a trademark and service mark of the InfiniBand Trade Association. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency, which is now part of the Office of Government Commerce. 40
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