CDMA Training Programs. Catalog of Course Descriptions

Transcription

1 CDMA Training Programs Catalog of Course Descriptions

2 Catalog of Course Descriptions INTRODUCTION... 3 CDMA 1XEVDO OPERATIONS AND MAINTENANCE XEVDO SYSTEM PERFORMANCE AND OPTIMIZATION... 9 CDMA P-MSC OVERVIEW CDMA CORE BILLING MANAGER (CBM) OPERATIONS CDMA P-MSC BASIC OPERATIONS CDMA P-MSC TESTING AND TROUBLESHOOTING CDMA ERS8600 FOR WIRELESS NETWORKS CDMA VSE OPERATIONS AND MAINTENANCE CDMA TRFO2 OPERATIONS CDMA MEDIA GATEWAY (MGW) OPERATIONS AND MAINTENANCE CDMA P-MSC TRUNK PROVISIONING CDMA PRODUCT OVERVIEW CDMA SERVER ADMINISTRATION CONVERGED CARRIER MANAGEMENT PLATFORM 6000 (CCMP6000) TECHNICAL SUPPORT CDMA BTS OPERATIONS AND MAINTENANCE CDMA EBSC OPERATIONS AND ADMINISTRATION CDMA 1XEVDO 8.1 RNC9000 KNOWLEDGE TRANSFER CDMA 1XEVDO RNC9000 TECHNICAL SUPPORT CDMA 1XEV-DO FEATURES FOR SYSTEMS PERFORMANCE OPTIMIZATION CDMA PRODUCT OVERVIEW NETWORK ATTACHED STORAGE SERVER 2424 (NASS2424) KNOWLEDGE TRANSFER CDMA 1XEVDO RELEASE 9.0 KNOWLEDGE TRANSFER CDMA P-MSC OVERVIEW CDMA COMMON PROVISIONING SYSTEM (CPS) CONFIGURATION CDMA P-MSC NETWORK ENGINEERING AND CAPACITY PLANNING CDMA RELEASE 18 DELTA - ACCESS CDMA RELEASE 18 DELTA - CORE Commercial in Confidence

3 Introduction Ericsson has developed a comprehensive Training Programs service to satisfy the competence needs of our customers, from exploring new business opportunities to expertise required for operating a network. The Training Programs service is delineated into packages that have been developed to offer clearly defined, yet flexible training to target system and technology areas. Each package is divided into flows, to target specific functional areas within your organization for optimal benefits. Service delivery is supported using various delivery methods including: Icon Delivery Method Instructor Led Training (ILT) LIV Virtual Classroom Training (VCT) elearning (WBL) Workshop (WS) Short Article (SA) Structured Knowledge Transfer (SKT) mlearning Job duty analysis (JDA) Competence GAP Analysis (CGA) Commercial in Confidence

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5 CDMA 1xEVDO Operations and Maintenance LZU R2A Description Maintaining and operating 1xEVDO in your CDMA network to achieve efficient service is important. To increase thses skills, this course provides intermediate level lecture and hands-on exercises for CDMA 1xEVDO operations and maintenance. Practice interacting with the 1xEVDO software through the Element Manager Server (DO-EMS) is provided. Basic navigation through the 1xEVDO software and performing administrative, maintenance, and provisioning functions from the DO-EMS are covered. Functionality is described at the node level and in relation to the rest of the 1xEVDO, CDMA2000 1X and CDMA systems. A more highly skilled technician and improved operations and maintenance is a result of this course. Learning objectives On completion of this course the participants will be able to: 1 Identify the basic elements of the EVDO network 1.1 Identify basic elements of the EVDO network and their roles in the network 1.2 Identify and define protocol and connection interfaces of the EVDO network 2 Identify the hardware and functions of the DOM and navigate the different modes of the DOM thru CLI 2.1 Identify the DOM hardware 2.2 Identify the LED s on the equipment and recognize their meaning 2.3 Identify the different ways to access the DOM 2.4 Navigate the different modes of the DOM 2.5 Perform a Health check and interpret the output of commands used 2.6 Perform commonly used commands helpful for troubleshooting 3 Identify the hardware and functions of the DO-RNC 8600 / 9000 chassis and navigate their different modes of the DO-RNCs thru CLI 3.1 Identify RNC hardware and it's function 3.2 List the card fill of the DO-RNC chassis 3.3 Identify the differences between the 8600/9000 DO-RNCs 3.4 Identify each of the cards and their function within the DO-RNCs 3.5 Navigate the different modes of the RNC 3.6 Identify the basic file structure 3.7 Perform a health check 3.8 View the At A Glance (AAG) CLI command groups

6 3.9 Identify the output of commonly used commands 3.10 List the benefits of DO-RNC clustering 4 Explain the overall function of the DO-EMS 4.1 Identify the tools and systems available to perform OAM in an EVDO network 4.2 List the functions of the DO-EMS 4.3 Outline the role and capabilities of the DO-EMS in the EVDO network 4.4 Identify the hardware and software components of the DO-EMS 4.5 Work with Menus and Panels 4.6 Access the DO-EMS and navigate thru tree views 4.7 Access the DO-EMS CLI 5 Access the DO-EMS Client (GUI) and EMS-CLI to utilize their features, menus and tools 5.1 Identify the network element tabs and views 5.2 Navigate the RNC and DOM menus via the GUI 6 Explain the management and navigation of Network Elements using the DO-EMS Client 6.1 Identify the relationship between SNMP traps, events occurring at the EMS, and alarms displayed in the Fault Client 6.2 List the different severity levels of faults and the color codes that the Fault Client uses to display them 6.3 Determine the status of a device in the EVDO network 6.4 Find information that can help you isolate and resolve the causes of faults 7 Identify, Manage and understand alarms using the Fault Client 7.1 Identify default policy templates 7.2 Access the DO-EMS Policy Manager 7.3 Adding and naming Policies 7.4 Schedule Policies 7.5 Maintain Policies 8 Identify, modify and understand naming conventions of existing Policy templates 8.1 Understand the auto-discovery process 8.2 Monitor the auto-discovery process 9 Locate and utilize available EMS tools 9.1 Use the documentation to identify the various tools available 9.2 Provide overview of tools 9.3 NE log file conversion 9.4 DO-EMS status script 9.5 Bulk CLI 9.6 DO-EMS data gatherer 9.7 DO-EMS report generator script 9.8 Miscellaneous tools 10 Monitor and Interpret NE logs for data on your network 10.1 Explain the types of 1xEVDO NE logs and their purpose 10.2 List the terminology used to describe and configure the NE logging system Commercial in Confidence

7 10.3 List the severity levels that rank log messages in order of priority 10.4 Interpret the text of a NE log message 10.5 Configure the display and storage of NE log messages 10.6 Understand CellDM 10.7 Track logging sessions 11 Describe the performance measurements for use on your network 11.1 Explain how performance tracking information is captured in an 1xEVDO network 11.2 Explain where to find performance data on the DO-EMS 11.3 Configure the DO-EMS to collect performance data to support an OM 11.4 Locate performance data files on the DO-EMS server Target audience The target audience for this course is: CDMA Switch Access Technician, System Technicians, Service Technicians, Service Engineers, System Administrators, Customer Care Administrators Prerequisites Successful completion of the following courses: Two curriculum paths use this course. For the CDMA Switch Access Technician the following courses must be successfully comleted:cdma Product overview, LZU and CDMA EBSC operations and maintenance, LZU For the CDMA Network Operations Center Technician, the following courses must be successfully comleted: CDMA product overview LZU , CDMA BTS operations and maintenance LZU and CDMA EBSC operations and maintenance LZU The participant should be familiar with the 1xEVDO newtork and its nodes. Duration and class size The length of the course is 5 days and 0 hours and the maximum number of participants is 8. Learning situation Instructor-led training with hands-on exercises. Commercial in Confidence

8 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 EV-DO Network Overview 2 hours 1 DOM Overview and Operations 4 hours 2 RNC Overview and Operations 4 hours 2 DO-EMS Overview and Operations of the EMS GUI and CLI 3 DO-EMS Overview and Operations of the EMS GUI and CLI 1 hour 4 hours 3 Network Element Management 2 hours 4 Network Element Management 3 hours 4 Alarm Management 2 hours 4 Policies 30 minutes 4 Discovery of Networks or NE s 30 minutes 5 EMS Tools 4 hours 5 Network Element Logs 1 hour 5 Performance Measurements 1 hour Commercial in Confidence

9 1xEVDO System Performance and Optimization LZU R1A Description This course is preparing experienced cellular system performance engineers, radio frequency engineers and optimization specialists to transition from IS2000 network responsibilities to 1xEV-DO responsibilities is a key element in optimizing 1xEV-DO system performance. A typical chapter includes a theoretical description of an EVDO Inter-Frequency Hard Handoff, followed by an activity where the students use a captive RF lab and simulator to perform the handoff while actively logging the messaging, etc. Once the activity is complete, it is reviewed with the class using the NEWTUN analysis tool. This training results in a more highly skilled engineer ready to effectively perform 1xEV-DO system performance and optimization activities. Learning objectives On completion of this course the participants will be able to: 1 Understand major differences between deploying EVDO and 1xRTT. 1.1 Understand the impact of overlaying EVDO on existing 1xRTT network. 1.2 Understand major differences between deploying EVDO and 1xRTT. 1.3 Compare packet size, data rates and modulation schemes. 1.4 Identify factors and causes of bottlenecks effecting throughput in EVDO networks. 1.5 Relate RF quality to over-the-air data rates. 1.6 Understand and identify key mobility mechanisms, ie sector switching and soft handoff. 1.7 Basic call processing related to session and connection establish. 2 Explain the key EVDO forward and reverse link RF metrics. 2.1 Understand and relate between forward link metrics such as EC/I, C/I, EB/NO and their impact on data rate and throughput. 2.2 Understand the importance of sector dominance. 2.3 Understand the concept of reverse link power and rate control and related metrics. 3 Describe how to perform datafill. 3.1 Identify the locations of system performance impacting EV-DO datafill. 3.2 Open and navigate within EVDO datafill tools such as CPS, EMS and CLI. 3.3 Perform a data audit from the EMS and import into CPS tool. 4 Define the RNC diagnostic and call analysis logging. 4.1 Describe the architecture and flow of RNC and DOM logging, used in System

10 Performance and Optimization. 4.2 Find reference material in CPIs referring to specific log types and message IDs. 4.3 Explain file storage structure of both RNC and DOM logs and how to set policies for transfer to EMS. 4.4 Define severity levels, fractional logging and identify main differences between diagnostic (debug) logs, call analysis and cell DM logs. 4.5 Use and interpret RNC session track tool and output. 4.6 Identify reason codes used in RNC logs and differentiate between IS-856 standard codes and Nortel proprietary codes. 5 Perform different tasks using NEWTUN application. 5.1 Understand benefits of NEWTUN capabilities. 5.2 Navigate the basic tool structure of NEWTUN. 5.3 Understand the file structure and input log requirements. 5.4 Navigate and utilize basic function of: Cell Radius tool, Neighbor List Tuning Tool, Reports Tool, System Performance Tool, Configuration Analysis Tool, Connection Analysis Tool. 6 Explain Key Performance Indicators (KPIs), MIBs and Operational Measurements (OMs). 6.1 Understand industry standard hierarchical structure of MIB (Management Information Base). 6.2 Using the MIB Manager within the EMS, identify Ericsson/Airvana relationship within the MIB structure to locate specific registers (i.e., number of dropped connections, etc.). 6.3 Customize data collection template to gather discrete OMs and locate these files in the EMS file structure. 6.4 Understand the OM demarcation point used to differentiate between session setup connections and subscriber data transfer connections. 7 Describe key facts and factors. 7.1 Understanding neighbor list, search windows and pilot sets. 7.2 Understanding Sector IDs, subnet IDs, UATIs and RATIs in EVDO. 7.3 Understanding the anatomy of failed connection attempt (FCA, dropped connections (DC), EVDO to 1xRTT tune-away and roll down. 7.4 Analyze cell radius tuning and identify PN overshooting. 7.5 Important Air-Interface timers. Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers. Commercial in Confidence

11 Prerequisites Successful completion of the following courses: CDMA 1xEV-DO features for system performance optimization, LZU The participants should be familiar with system performance and optimization through experience. Duration and class size The length of the course is 4 days and 0 hours and the maximum number of participants is 8. Learning situation This course is instructor-led training with hands-on exercises. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 Intro and Defining Optimization in EVDO 3 hours 1 Key EVDO Forward and Reverse Link RF Metrics 3 hours 30 min 2 EVDO Datafill Overview and Organization 3 hours 2 Tools for System Performance and Optimization 3 hours 3 Tools for System Performance and Optimization 4 hours 30 min 3 RNC Diagnostics and Call Analysis Logging 1 hour 4 Key Performance Indicators, MIBs and Operational Measurements (OM) 1 hour 4 Key Facts and Factors 3 hours 30 min Commercial in Confidence

12 CDMA P-MSC Overview LZU R2A Description Having a good foundation in P-MSC is essential to pursuing more advanced training in operations, maintenance, testing and troubleshooting. This course provides that foundation by providing an overview of the P-MSC and describing the components and functions. After successfully completing this instruction, the student has a solid foundation on the P- MSC and is prepared to pursue additional training. Learning objectives On completion of this course the participants will be able to: 1 Describe the purpose, characteristics, features and services of the P-MSC. 1.1 Identify the purpose and characteristics of the P-MSC. 1.2 Identify key features and services of the P-MSC. 2 Identify the configurations and components used in the P-MSC architecture. 2.1 Identify the key components that form the P-MSC and their major characteristics and functions. 2.2 Describe the supported configurations used in the P-MSC. 3 Identify the P-MSC network management components for both the individual components and the system as a whole. 3.1 Identify network management standards that apply to the P-MSC Solution. 3.2 Identify the network management components and interfaces within the P-MSC Solution and the functions they perform. 4 Describe the functions, characteristics, hardware, and user interfaces of the CDMA Network Manager (CNM). 4.1 Describe the characteristics and functions of the CNM. 4.2 List the hardware associated to the CNM. 4.3 Explain high availability capability used with the CNM. 4.4 Describe the Common Web Desktop (CWD) user interface, tools and functions. 4.5 Describe the Component Manager (CM) CNM user interface, tools and functions. 5 Describe the functions, characteristics, hardware, and user interfaces of the MSC Server 2000 and MSC Server Identify the characteristics and functions of the MSC Servers in the P-MSC. 5.2 Identify the characteristics and functions of the hardware components within the frame and shelves. These components include the blades and the roles they perform.

13 5.3 Describe the shelf layouts used for the MSC Servers. 5.4 Describe the characteristics of the software used by the MSC Servers in the P-MSC. 5.5 Describe the characteristics and functions of the following MSC Server-related interfaces: Command Interpreter (CI), Command Line Interface (CLI), and the MAPCI. 6 Describe the functions, characteristics, hardware, and user interfaces of the Media Gateway (MGW). 6.1 Identify the purpose of the Media Gateway in the P-MSC. 6.2 Identify the shelf and card locations, characteristics, functions and fault tolerant features of the cards within the Multiservice Switch and Media Gateway (MGW). 6.3 Describe the user interfaces used for the Media Gateway (MGW). 7 Describe the functions, characteristics, hardware, and user interfaces of the following P-MSC routing components: Ethernet Routing Switch 8600 and SmartEdge Identify the purpose and functions of the Call Server (CS) LAN in the Packet Mobile Switching Center (P-MSC). 7.2 Identify the shelf and card locations, functions of the card types and fault tolerant features of an Ethernet Routing Switch 8600 in the P-MSC. 7.3 Describe the ERS 8600 user interfaces. 7.4 Identify the shelf and card locations, functions of the card types and fault tolerant features of a SmartEdge 1200 in the P-MSC. 7.5 Describe the SmartEdge 1200 user interfaces. 8 Describe the functions, characteristics, hardware, and user interfaces of the Services Application Modules (SAM21) and Gateway Controllers (GWC). 8.1 Identify the function of the SAM21 in the Packet Mobile Switching Center (P-MSC). 8.2 Identify the purpose, location and fault tolerant features of system cards on the SAM21 shelf. 8.3 Identify the functions of the Gateway Controllers in the P-MSC. 8.4 Identify the shelf location and interfacing links of the Gateway Controller hardware. 8.5 Describe the SAM21 Manager. 8.6 Describe the GWC Manager. 9 Describe the functions, characteristics, hardware, and user interfaces of the Universal Signaling Point (USP). 9.1 Identify the USP and describe its purpose in the P-MSC. 9.2 Explain basic concepts of the SS7 network. 9.3 Identify the purpose, card locations and the fault tolerant features of the Universal Signaling Point (USP) shelf. 9.4 Describe the USP Manager. 10 Describe the functions, characteristics, hardware, and user interfaces of the Media Servers (MS2000 Series) and Audio Provisioning Server (APS) Describe the purposes of Media Server 2000 (MS 2000) series and Audio Provisioning Server (APS) components Identify the hardware platform and fault tolerant features for the Media Servers Describe the MS2000 user interfaces. Commercial in Confidence

14 10.4 Identify the functions of the APS in the P-MSC Identify the hardware platform and fault tolerant features for the Audio Provisioning Server (APS) Describe the APS user interfaces. 11 Describe the functions, characteristics, hardware, and user interfaces of the Core Billing Manager (CBM) Describe the purposes of the Core Billing Manager (CBM) in the P-MSC Identify the hardware platform and fault tolerant features for the Core Billing Manager (CBM) Describe the Core and Billing Manager (CBM) Maintenance (CBMMTC) and Core and Billing Manager (CBM) Billing Tool (BILLMTC) user interfaces. Target audience The target audience for this course is: Network Deployment Engineers; Service Deployment Engineers; System Technicians; Service Technicians; System Engineers; Service Engineers CDMA Core Technicians, Network Operations, Field Technicians. Prerequisites Successful completion of the following courses: Two curriculum paths include this course: For the CDMA Switch Core Technician or other CDMA Core roles, the participants should have successfully completed the CDMA product overview, LZU For the CDMA Network Operations Center Technician, the participant must successfully complete courses: CDMA product overview, LZU CDMA BTS operations and maintenance, LZU CDMA EBSC operations and maintenance, LZU CDMA 1xEV-DO operations and maintenance, LZU CDMA CPS configuration, LZU Duration and class size The length of the course is 3 days and 0 hours and the maximum number of participants is 8. Learning situation This class is available in virtual classroom training (LZU ) or instructor-led training (LZU ). Commercial in Confidence

15 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 P-MSC Purpose, Characteristics, Features and Services 1 hour 1 P-MSC Architecture 1 hour 45 min 1 P-MSC Network Management 1 hour 15 min 1 CDMA Network Manager (CNM) Overview 1 hour 30 min 1 MSC Server 3000 and MSC Server 3000 Overview 30 min 2 MSC Server 3000 and MSC Server 3000 Overview 1 hour 30 min 2 Media Gateway (MGW) Overview 2 hour 00 min 2 P-MSC Routing Overview 2 hours 30 min 3 SAM21 and Gateway Controller Overview 1 hour 3 Universal Signaling Point (USP) Overview 1 hour 30 min 3 Media Server 2000 Series and Audio Provisioning Server (APS) Overview 2 hours 3 Core Billing Manager (CBM) Overview 1 hour Commercial in Confidence

16 CDMA Core Billing Manager (CBM) Operations LZU R2A Description The Core Billing Manager provides a collection of applications that serves as a data collector. This data includes operational measurements, logs and billing records. This course covers the operations, maintenance, administration, and troubleshooting of the CBM in a CDMA network. Personnel will be able to more effectively use CBM after successfully completing this course. Key topics include: CBM Overview Access Methods for the CBM CBM Maintenance Interface (cbmmtc) Administration Tasks CBM Fault Analysis High Speed Log Application File Transfer Application OM Delivery Application Billing User Interface (billmtc) Billing Stream Configuration View Billing Records Billing Stream Fault Analysis Learning objectives On completion of this course the participants will be able to: 1 Describe the purpose of CBM. 1.1 Describe the purpose of the CBM. 2 Describe the CBM hardware. 2.1 Identify the CBM platform. 2.2 Identify the characteristics and features of the hardware platforms that support CBM. 2.3 Identify the fault tolerant features of the CBM hardware. 2.4 Identify the LAN configurations supported for the CBM. 3 Describe the Core Billing Manager (CBM) software. 3.1 Describe the Server Platform Foundation Software. 3.2 Describe the CBM application software. 4 Navigate the CBM user interface. 4.1 Access the CBM through local console port. 4.2 Access the CBM through secure shell.

17 4.3 Access the Communication Server Command Interpreter through telnet. 4.4 Perform basic navigation of the CBMMTC level. 4.5 Perform basic navigation of the MTC level. 4.6 Perform basic navigation of the ADMIN level. 4.7 Identify restricted shell commands. 5 Perform maintenance and administrative tasks for the CBM. 5.1 Create maintenance and passthru user IDs. 5.2 Busy and offline applications. 5.3 Display the CLLI of the Communication Server. 5.4 Manage software and software patching. 5.5 Describe CBM backup and restore procedures. 5.6 Manage the file system. 5.7 View resources from the SPFS CLI tool. 6 Use alarms and logs to troubleshoot problems on the CBM. 6.1 Use alarms to identify CBM faults. 6.2 Use logs to identify CBM faults. 6.3 Describe fault troubleshooting strategy. 7 Describe the purpose, characteristics and tools related to CBM log collection and delivery. 7.1 Identify the purpose of CBM log collection and delivery. 7.2 Identify applications used in log collection and delivery. 7.3 Explain the purpose of the LOGRECEIVER and LOGROUTE tools. 8 Describe the methods of file transfer used by the CBM. 8.1 Describe the FTP proxy application and the transferring of files using FTP. 8.2 Describe the secure shell file transfer protocol (SFTP) and the common commands used with SFTP. 8.3 Identify the types of files that are transferred. 9 Manage CBM operational measurements. 9.1 Identify the purpose of OM delivery. 9.2 Identify the components of report registration. 9.3 Identify the report registration directory structure. 9.4 Identify the naming convention for report files. 9.5 Configure the OM delivery application. 9.6 Use commands for file management and manual operations. 10 Describe key applications that are supported by the CBM Identify the purpose of the passport log streamer Identify the purpose of the bootp loading service Identify the purpose of the GR740 pass through Identify the purpose of the base maintenance interface Identify the purpose of the OSS application and comms service. 11 Describe the billing interfaces used by the CBM Identify the purpose of the CBM billing application Describe the process for backing up billing files. Commercial in Confidence

18 11.3 Identify the billing application tables Use MAPCI to support SBA operations Use BILLMTC to support SBA operations Identify SBA file types and formats Identify the methods of file transfer. 12 Using the user interfaces, obtain the information that identifies how the CBM and Communication Server have been configured to support the SBA application and billing streams Describe the SBA application configuration process Configure the SBA application on the CBM Configure billing streams on the Communication Server Configure the SBA transfer schedule. 13 Explain how you can search and view billing records Identify the fields that make up a billing file name State the purpose of the MTXSRCH tool Identify the functions available in the MTXSRCH tool Use the filter table. 14 Analyze billing faults on the CBM Identify SBA modes of operation Identify SBA faults indicators Identify fault scenarios View SBA alarms and logs View the SBA application status. Target audience The target audience for this course is: System Technicians, Service Technicians, System Engineers, Service Engineers, System Administrators, Field Technicians. Prerequisites Successful completion of the following courses: CDMA product overview, LZU The participants should be familiar with P-MSC. Duration and class size The length of the course is 2 days and 0 hours and the maximum number of participants is 8. Commercial in Confidence

19 Learning situation This course is available in instructor-led training. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 CBM Purpose 1 hour 1 CBM Hardware 30 min 1 CBM Software 30 min 1 CBM User Interface 1 hour 30 min 1 CBM Maintenance and Administration 1 hour 1 CBM Fault Management 1 hour 1 CBM High Speed Logs 30 min 1 CBM File Transfer 30 min 2 CBM Operational Measurements 1 hour 2 CBM Applications 30 min 2 CBM Billing Interface 1 hour 2 CBM Billing Configuration 1 hour 2 CBM Billing Records 30 min 2 CBM Fault Analysis 1 hour 30 min Commercial in Confidence

20 CDMA P-MSC Basic Operations LZU R2A Description P-MSC operations skills are essential for the management of the components within the P- MSC. This course introduces the interfaces, sources and procedures related to basic operations for P-MSC. Various network management user interfaces used in P-MSC components, fault management concepts, and fault identification for the components in the P-MSC are covered. This is an entry level course for individuals not familiar with the interfaces and fault information related to the P-MSC. Key topics include P-MSC Network Management user interfaces and fault identification. Learning objectives On completion of this course the participants will be able to: 1 Identify the architecture, components and management of the P-MSC. 1.1 Identify the components of the P-MSC and their functions. 1.2 Identify the strategies and components used to manage the P-MSC. 1.3 Describe the configurations used in P-MSC. 2 Use the MSS and MGW management interfaces for fault management purposes in the P-MSC. 2.1 Identify the hardware characteristics of the Multiservice Switch (MSS) and Media Gateway (MGW) as related to faults and fault management. 2.2 Using the Multiservice Data Manager (MDM) commands and tools supported in the CNM, perform fault management functions. 2.3 Using the Multiservice Switch command line interface (CLI), perform fault management functions. 3 Use the MSC Server 2000/3000 management interfaces for fault management purpose in the P-MSC. 3.1 Identify the hardware characteristics of the MSC Server 2000 and the MSC Server 3000 as related to faults and fault management. 3.2 Using the Versatile Service Engine (VSE) command line interface (CLI), perform fault management functions. 3.3 Using the Versatile Service Engine (VSE) Command Interpreter (CI), perform fault management functions. 3.4 Using the Versatile Service Engine (VSE) Maintenance and Administration Position Command Interpreter (MAPCI), perform fault management functions. 4 Use the CS Management Tools (CMT) for fault management purposes in the P-

21 MSC. 4.1 Use the CS Management Tools (CMT) interface to perform functions related to fault management. 5 Use the SAM21 Manager for fault management purposes in the P-MSC. 5.1 Identify the hardware characteristics of the SAM21 related to faults and fault management. 5.2 Using SAM21 Manager, perform fault management functions. 6 Use the GWC Manager for fault management purposes in the P-MSC. 6.1 Identify the hardware characteristics of the Gateway Controller (GWC) related to faults and fault management. 6.2 Using the GWC Manager, perform fault management functions. 7 Use the CBM interfaces for fault management purposes in the P-MSC. 7.1 Identify the hardware used for the Core Billing Manager. 7.2 Describe characteristics and functions of the alarms, logs and commands of the CBMMTC to perform functions related to fault management. 7.3 Describe the Core Billing Manager (CBM) Billing Tool (BILLMTC) to perform functions related to fault management. 8 Use the Media Server 2000 Series interfaces for fault management purposes in the P-MSC. 8.1 Identify the hardware and software characteristics of the Media Server 2000s as they are related to faults and fault management. 8.2 Describe how to use the Media Server 2000 series user interfaces that are used to perform functions related to fault management. 9 Use the Audio Provisioning Server (APS) interfaces for fault management purposes in the P-MSC. 9.1 Identify the hardware characteristics of the Audio Provisioning Server (APS) related to faults and fault management. 9.2 Using the Audio Provisioning Server (APS) interfaces, perform fault management functions. 10 Use the USP Manager for fault management purposes in the P-MSC Identify the hardware characteristics of the Universal Signaling Point (USP) related to faults and fault management Using the USP Manager, perform fault management functions. 11 Use the interfaces related to the Ethernet Routing Switch 8600s for fault management purposes in the P-MSC Identify the hardware characteristics of the Ethernet Routing Switch 8600 related to faults and fault management Using the Ethernet Routing Switch 8600 interfaces, perform fault management functions. 12 Use the interfaces related to the SmartEdge 1200 for fault management purposes in the P-MSC Identify the hardware characteristics of the SmartEdge 1200 related to faults and Commercial in Confidence

22 fault management Using the SmartEdge 1200 user interfaces, perform fault management functions. 13 Use the CDMA Network Manager (CNM) for fault management purposes in the P- MSC Identify the hardware of the CDMA Network Manager (CNM) Describe the characteristics and functions of the CDMA Network Manager (CDMA) Log into and out of the CDMA Network Manager (CNM) Use the Common Web Desktop (CWD) Create fault reports from Common Web Desktop (CWD) Use the Component Manager (CM) Using the CDMA Network Manager (CNM), perform fault management functions. Target audience The target audience for this course is: CDMA Switch Core Technicians, Network Operations, Field Maintenance, System Technicians, Service Technicians. Prerequisites Successful completion of the following courses: CDMA product Overview, LZU CDMA P-MSC Overview, LZU The participant should be familiar with the P-MSC components. Duration and class size The length of the course is 5 days and 0 hours and the maximum number of participants is 8. Learning situation This course is instructor-led training with hands-on exercises. Commercial in Confidence

23 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 P-MSC Review 3 hours 1 Use MSS and MGW-related Interfaces for Fault Management 2 Use MSS and MGW-related Interfaces for Fault Management 2 Use MSC Server 2000 and 3000 Interfaces for Fault Management 3 hours 1 hour 2 hours 30 min 2 Use CS Management Tools (CMT) for Fault Management 1 hour 30 min 2 Use SAM21 Manager for Fault Management 1 hour 3 Use SAM21 Manager for Fault Management 1 hour 3 Use Gateway Controller (GWC) Manager for Fault Management 2 hours 30 min 3 Use Core Billing Manager (CBM) for Fault Management 2 hours 30 min 4 Use Core Billing Manager (CBM) for Fault Management 30 min 4 Use MS 2000 Series Interfaces for Fault Management 1 hour 30 min 4 Use Audio Provisioning Server (APS) Interfaces for Fault Management 1 hour 30 min 4 Use the USP Manager for Fault Management 2 hours 4 Use Ethernet Routing Switch 8600 for Fault Management 30 min 5 Use Ethernet Routing Switch 8600 for Fault Management 1 hour 30 min 5 Use SmartEdge 1200 Interfaces for Fault Management 1 hour 30 min 5 Use CDMA Network Manager (CNM) for Fault Management 3 hours Commercial in Confidence

24 CDMA P-MSC Testing and Troubleshooting LZU R2A Description Raising the skill level of technicians and engineers promotes network stability and efficiency. This course instructs participants in how to perform testing and troubleshooting within P-MSC and its components. Key topics include: Backups and restores for P-MSC components P-MSC component testing, including the following: Ping and traceroute used with various P-MSC components GWC trunk data integrity audits and hardware diagnostics Trunk testing REx tests MTXTRACK TRAVER SCANLOG MTXALM Using operational measurements in troubleshooting Basic troubleshooting methodology P-MSC troubleshooting and troubleshooting scenarios Learning objectives On completion of this course the participants will be able to: 1 Identify the architecture, components and management of the P-MSC. 1.1 Identify the components of the P-MSC and their functions. 1.2 Identify the strategies and components used to manage the P-MSC. 1.3 Describe the configurations used in P-MSC. 2 Idenify backup and restore procedures for components within the P-MSC. 2.1 Define backups and restores. 2.2 Describe Gateway Controller (GWC) backup and restore procedures. 2.3 Describe MSC Server 2000 and MSC Server 3000 (VSE-based) backup and restore procedures. 2.4 Describe Media Gateway (MGW) backup and restore procedures. 2.5 Describe Core Billing Manager (CBM) backup and restore procedures. 3 Describe CNM backups. 3.1 Describe the basic characteristics of backup and restore operations for the CDMA Network Manager (CNM).

25 3.2 List the basic types of backups for the CDMA Network Manager (CNM). 3.3 Describe CNM backups and restores. 3.4 Identify information related to troubleshooting failed backups. 4 Perform backups for P-MSC components using the CNM Centralized Network Element tool. 4.1 Describe the characteristics and functions of the CNM Centralized Network Element (NE) Backup tool. 4.2 Perform NE backups from the CNM Centralized Network Element Backup tool. Doing this includes access to the tool, use of the commands and use of the troubleshooter window if a backup encounters problems. 5 Describe P-MSC-related testing strategies, test types and methodologies. 5.1 Identify the testing types, methods and strategies used for testing the P-MSC and its related components. 6 Use the ping and traceroute tools to verify communication between P-MSC components. 7 Use of the P-MSC trace tool. 7.1 Describe the characteristics, functions and use of the PMSC Trace tool. 7.2 Manage traces on a component in the P-MSC by using the PMSC Trace tool. 8 Perform tests on the Services Application Module (21 card slots) (SAM21) and the Gateway Controllers (GWC). 8.1 Perform GWC trunk data integrity audits. 8.2 Perform CS data integrity audits. 8.3 Perform GWC hardware diagnostics. 9 Perform disk and blade testing on the MSC Server. 9.1 Describe blade tests on the MSC Server. 9.2 Describe disk tests on the MSC Server. 10 Perform trunk testing within the P-MSC. 11 Perform selected tests on various components within the P-MSC. These tests include but are not limited to MTXTRACK, ASUTRACK, Query Mobile (QMOB) and REX testing Perform MTXTRACK tests for the P-MSC Describe ASUTrack tests for the P-MSC Perform TRAVER tests in the P-MSC Describe the use of Query Mobile in the P-MSC Describe the use of SHOWAUD in the P-MSC Perform SCANLOG in the P-MSC Perform Mobile Telephone Exchange alarms (MTXALM) in the P-MSC Perform REX tests on the components in the P-MSC Describe the procedures to gather DEBUG information for the CBM. 12 Troubleshoot problems in components in the P-MSC using the operational measurements (OM) Describe how operational measurements (OM) are handled and viewed in the Commercial in Confidence

26 following P-MSC components: MSC Server (VSE-based), Universal Signaling Point (USP), Core and Billing Manager (CBM) and CDMA Network Manager (CNM) Describe how to use OMs to troubleshoot problems in the P-MSC. 13 Describe the network troubleshooting approach that can be used as an aid for network fault resolution. 14 Given a series of scenarios, troubleshoot problems within the P-MSC. Target audience The target audience for this course is: System Technicians, Service Technicians, NOC Operations, Service Deployment Engineers, Service Engineers. Prerequisites Successful completion of the following courses: CDMA Product Overview, LZU CDMA P-MSC Overview, LZU CDMA P-MSC Basic Operations, LZU CDMA VSE Operations and Maintenance, LZU Duration and class size The length of the course is 5 days and 0 hours and the maximum number of participants is 8. Learning situation This course is instructor-led training with hands-on exercises. Commercial in Confidence

27 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 P-MSC Review 3 hours 1 Backups and Restores for P-MSC Components 45 min 1 CNM Backups and Restores 45 min 1 CNM Centralized Network Element Backups 1 hour 1 P-MSC Testing Strategies and Concepts 30 min 2 The Use of Ping and Traceroute 30 min 2 PMSC Trace Tool 45 min 2 Testing the SAM21s and GWCs 30 min 2 Testing the MSC Server 30 min 2 Trunk Testing within the P-MSC 30 min 2 Additional Test Tools and Testing Functions for P-MSC 1 hour 45 min 2 P-MSC OMs and Troubleshooting 1 hour 30 min 3 Troubleshooting Process 30 min 3 Troubleshooting Exercises 5 hours 30 min 4 Troubleshooting Exercises 6 hours 5 Troubleshooting Exercises 6 hours Commercial in Confidence

28 CDMA ERS8600 for Wireless Networks LZU R2A Description In order to route all voice and data packets through the CDMA network, the Access and Core technicians need to develop their skills working with the Ethernet routing equipment. This course provides the skills and knowledge to operate and maintain the Ethernet Routing Switch 8600 (ERS8600) for CDMA wireless networks. To reinforce learning, the participant will perform hands-on exercises. Learning objectives On completion of this course the participants will be able to: 1 Describe the ERS8600 hardware. 1.1 Explain the hardware characteristics of the ERS Identify ERS8600 configurations. 1.3 Describe the characteristics of the modules, cabling, and chassis for ERS Use the ERS8600 user interfaces: command line interface (CLI), Web Manager and Device Manager. 2.1 Identify the three user interfaces for ERS Describe how to use each of the ERS8600 user interfaces. 2.3 Find port status using each ERS8600 user interfaces. 3 Implement VLAN and OSPF configurations. 3.1 Describe ERS8600 VLANs for Wireless Networks and how to find VLAN configuration information stored in the ERS Describe OSPF, its parameters on ERS8600 and how to find OSPF configuration information stored on the ERS Monitor the ERS8600 using the Trace tool. 4 Perform MLT and VRRP configurations. 4.1 Describe ERS8600 MLTs for Wireless Networks and how to find MLT configuration information stored on the ERS Describe ERS8600 VRRPs for Wireless Networks and how to find VRRP configuration information stored on the ERS Perform network troubleshooting 5.1 Identify the OSI layers, their functions and how Layers 1-3 can be used to support network fault analysis. 5.2 Use the Ping and Traceroute tools to verify communication between components in the network.

29 5.3 Use the Network Troubleshooting approach as an aid for network fault resolution. Target audience The target audience for this course is: System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, CDMA Switch Access Technicians and the CDMA Switch Core Technicians. Prerequisites Successful completion of the following courses: This course is found in two curriculum paths: For the CDMA Switch Access Technician: the participant must successfully complete the following courses: CDMA product overview, LZU CDMA EBSC operations and maintenance, LZU CDMA 1xEV-DO operations and maintenance, LZU For the CDMA Switch Core Technician: the participant must successfully complete the following courses: CDMA Product Overview, LZU CDMA P-MSC Overview, LZU CDMA P-MSC Basic Operations, LZU These courses are mandatory prerequisites. All students should take them unless they have extensive work experience with the topics and interfaces listed in the learning objectives. Duration and class size The length of the course is 3 days and 0 hours and the maximum number of participants is 8. Learning situation This course is instructor-led training with hands-on exercises. Commercial in Confidence

30 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 ERS800 Hardware 2 hours 1 ERS8600 User Interface 4 hours 2 ERS8600 User Interface 4 hours 2 VLAN and OSPF Configuration 2 hours 3 MLT and VRRP Configuration 2 hours 3 Introduction to Network Troubleshooting 4 hours Commercial in Confidence

31 CDMA VSE Operations and Maintenance LZU R2A Description The contemporary P-MSC has moved to the Versatile Service Engine (VSE) as the sole MSC Server platform. This course provides the knowledge needed to operate and maintain the VSE, thereby building skills or upgrading skills to keep up with the market. A look at the various VSE interfaces and how to use them to perform operational and maintenance activities are a part of this course. In addition, management functions such as system recovery, managing files, volumes and software images are also included. This course supports CDMA Core Networks. Learning objectives On completion of this course the participants will be able to: 1 Identify the architecture, components and management of the P-MSC. 1.1 Identify the components of the P-MSC and their functions. 1.2 Identify the strategies and components used to manage the P-MSC. 1.3 Describe the configurations used in P-MSC. 2 Describe the MSC Server 2000 and MSC Server 3000 hardware. 2.1 Describe the characteristics of the MSC Servers. Include a comparison for similarities and differences between these MSC Server types. 2.2 Identify the hardware components that belong to the MSC Server 2000 and MSC Server This includes the blades and other elements of the frame. 2.3 Describe the frame and shelf layouts used for the MSC Servers. 3 Use the VSE command line interface (CLI) to perform operations and maintenance activities on the MSC Server 2000/ Identify how to access the VSE command line interface (CLI). 3.2 Identify the purpose and use of the VSE CLI commands. 3.3 Based upon a series of questions, use the appropriate VSE command line interface (CLI) commands to obtain the information. 4 Manage Versatile Service Engine (VSE) storage devices and files by using VSE storage device utility commands. 4.1 Identify storage device utility commands used to manage the Versatile Service Engine (VSE) storage devices and files. 4.2 Use the correct commands and command syntax for given VSE storage device scenarios. 5 Manage faults in the MSC Server 2000 and MSC Server 3000.

32 5.1 Describe the concepts, mechanisms and key elements used in the fault management of the MSC Server 2000/ Identify the structure of the MSC Server 2000/3000 alarms. 5.3 Identify the appropriate CLI commands used to perform specific fault management functions. 6 Manage the VSE office images. 6.1 Identify command line interface (CLI) commands used to manage VSE images. 6.2 Describe manual and automatic backups for the Versatile Service Engine (VSE). 6.3 Describe what an Image Table of Contents (ITOC) is and how it is used by the system. 6.4 Identify commands that you can use on the bootfiles and what these commands do. 7 Manage the Distributed Call Agents (DCA), NOIS Signaling Agents (NSA) and the IOS Signaling Agents (ISA). 7.1 Describe the purpose, characteristics and functions of the Distributed Call Agents (DCA), IP2BSC NOIS Signaling Agents (NSA) and IP2BSC IOS Signaling Agents (ISA). 7.2 Identify general operational and maintenance characteristics related to the DCAs, NSAs and ISAs. 7.3 Describe operational commands that are used for the DCAs, NSAs and ISAs. 8 Manage the SIGTRAN Services Gateway (SSG) in the VSE system. 8.1 Explain SS7 basic concepts. 8.2 Describe the purposes, characteristics and hardware components of the SIGTRAN Services Gateway (SSG) in the MSC Server. 8.3 Identify the command line interface (CLI) and MAPCI functions used to support the SSG. 9 Perform steps related to system recovery. 9.1 Identify the characteristics, functions and effects of the three types of restarts for the MSC Server 2000/ Describe the characteristics, functions and effects of the Call Agent boot on the MSC Server 2000/ Identify resources for disaster recovery. 10 Perform log management functions using LOGUTIL Describe how to manage logs using LOGUTIL Use LOGUTIL to manage logs. This includes identifying problems, browsing log buffers, routing logs permanently and temporarily and interrogating the routing of the logs. 11 Use Device Independent Recording Package (DIRP) and related functions to support VSE operations and maintenance Describe characteristics and commands related to the Versatile Service Engine (VSE) Device Independent Recording Package (DIRP) Describe the use of Disk Log (DLOG). 12 Use the Store File Editor Using the Store File Editor, create short commands. Commercial in Confidence

33 12.2 Using the Store File Editor, create new files Using the Store File Editor, capture information into files for later use. Target audience The target audience for this course is: CDMA Switch Core Technicians, Network Operations, Field Maintenance, System Technicians, Service Technicians, System Administrators. Prerequisites Successful completion of the following courses: CDMA product overview, LZU CDMA P-MSC overview, LZU CDMA P-MSC basic operations, LZU Duration and class size The length of the course is 5 days and 0 hours and the maximum number of participants is 8. Learning situation This course is instructor-led training with hands-on exercises. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 P-MSC Review 1 hour 1 P-MSC MSC Server 2000/3000 Hardware 2 hours 15 min 1 Use the VSE Command Line Interface (CLI) 2 hours 45 min 2 Use the VSE Command Line Interface (CLI) 6 hours 3 Use the VSE Command Line Interface (CLI) 45 min 3 VSE Storage Device Utilities 2 hours Commercial in Confidence

34 Day Topics in the course Estimated Time (hours) 3 Managing Faults on the MSC Server 2 hours 3 Managing VSE Office Images 1 hour 15 min 4 Managing VSE Office Images 45 min 4 Distributed Call Agents (DCA) and NOIS and IOS IP2BSC 1 hour 30 min 4 SIGTRAN Services Gateway 1 hour 4 System Recovery 1 hour 4 Logutil 1 hour 45 min 5 Logutil 1 hour 45 min 5 Using Device Independent Recording Package (DIRP) 2 hours 45 min 5 Using the Store File Editor 2 hours Commercial in Confidence

35 CDMA TrFO2 Operations LZU R2A Description This course provides the knowledge and skills required to configure and maintain transcoder free operation services on a CDMA network. Students will perform hands-on activities to reinforce TrFO2 concepts, including identification of the required network elements to support TrFO2, and configuring and analyzing performance and capacity OMs. Learning objectives On completion of this course the participants will be able to: 1 Describe the TrFO2 and IOS TrFO features. Include characteristics, functions, and benefits, and components. 1.1 Describe the features called Network Operation Interface Specification (NOIS) TrFO2 and IOS TrFO. 1.2 Describe the following areas related to the End-to-End All-IP Voice TrFO2 and IOS TrFO: TrFO2 components and architecture, TrFO2 capabilities and supported coecs and MSC packet evolution for TrFO2. 2 Describe key call flows related to TrFO2 and IOS TrFO. 2.1 Describe what ephemerals are and how they are used. 2.2 Explain the primary steps for the TrFO2 mobile origination and termination. 2.3 Describe the TrFO2 bearer path update. 3 Describe the Media Server 2030s (MS2030). Include characteristics, functions, benefits, hardware, OAM&P considerations, and MS2030 and MS2010 co-existence. 3.1 Describe the feature called Media Server 2030s (MS2030). Include the feature s characteristics, functions, and benefits. 3.2 Identify the following for the Media Server 2030s (MS2030): hardware description, MS2030 reliability, Operations, Administration, Maintenance and Provisioning (OAM&P) considerations and co-existence of the MS2030 and MS Describe the TrFO2 and IOS TrFO hardware engineering considerations. 4.1 Describe the impacts of TrFO2 NOIS and IOS TrFO to hardware engineering. 5 Identify the primary activities related to upgrades to support TrFO2 NOIS and IOS TrFO configurations. 5.1 Identify the primary activities related to upgrades to support TrFO2 NOIS and IOS TrFO for the following scenarios: Circuit (concurrent packet)-to-trfo2 migration, Packet-to-TrFO2 migration, capacity expansion and Packet migration.