Wireless Support for Incident Response Information Management. ScenPro, Inc. Mark Swenholt 4/15/03

Transcription

1 Wireless Support for Incident Response Information Management ScenPro, Inc. Mark Swenholt 4/15/03

2 Incident Response Information Management Needs Responding Units Command Center Military Joint Forces Com Reserve Forces National Guard Government Federal State Local Civilian Commercial Cos Relief Orgs Medical Facilities Comm. Network Incident Data Threats Units Resources Response Status Effective Command & Direction Comm. Network Translate Data to Information Military Commander Incident Commander Public Affairs SA Display Key Gov t Representatives IRISS Information Collection/ Distribution Nodes Civilian Responder Liaisons 2

3 Recent Performance Issues Primary Sources: after-action reports for the 9/11/01 attacks McKinsey Report - Increasing FDNY's Preparedness [WTC] Arlington County After-Action Report [Pentagon] Secondary Sources: after-action reports for the attacks on the World Trade Center in 1993 and the Alfred P. Murrah Federal Building in 1995 Summary of findings: On-site commanders had no reliable sources of intelligence, and had no information from external sources about the overall status of the incident area and its neighborhood On-site commanders had inadequate to no information about the location, quantity, tasking status, and availability of onsite resources, much less off-site resources The ability to track casualties and coordinate medical treatment resources was inadequate (to the point of nonexistent) 3

4 Failure of Commercial Communications Infrastructure Summary of findings: Land-line and Cellular phone systems were overwhelmed by traffic from responders and the general population Radio channels assigned to emergency responders were overwhelmed many responders self-dispatched and traffic level was too great Communication at the scene was challenging. foot messengers became the most reliable method of communicating. [Arlington County After-Action Report, Annex A, page A-36] 4

5 The Solution: Vision & Implementation Share Information With Anyone, Anytime Police Fire Medical Command C 2 Software Application (User Application Layer) Peer-to-Peer Software Application (Software Infrastructure Layer) Nodal MAN/LAN Wireless Network (Communications Infrastructure Layer) 5

6 Relationship to OSI Model Layers OSI 7-layer model Application Presentation Session Transport Network Data Link Physical Legend Incident Response Command and Control Application Collaborative Work- Space Application Standard Service Applications Layers w/ Direct Impacts Defaults Are Likely OK Robust intra-site communication and information management solutions require working with multiple levels in the OSI model solutions require working with multiple levels in the OSI model 6

7 Solution Physical Layer Concept Space Segment On-Site Node(s) C 2 Node Remote Hub Ground Terminal Router WLAN/WMAN Hub Ground Terminal Router WLAN/LAN Hub Transceiver Network Controller Router Fire Security Medical On-site Responders S&R Command Post Application Server(s) 7

8 Solution Network Layer Issue On-Site Node(s) Ground Terminal Router WLAN Hub C 2 Node Ground Terminal Router LAN Hub Remote Hub Transceiver Network Controller Fire WMAN RF Security WLAN Medical S&R Command Post Router Application Server(s) Key Tradeoff: Scalability vs. Security Address Non-networked devices 8

9 Solution Application Layer Concept: Software Infrastructure On-Site Node(s) C 2 Node Remote Hub Ground Terminal Ground Terminal Transceiver Router WLAN Hub Router LAN Hub Network Controller Fire WMAN RF Security Collaborative Workspace Application: Local Copy WLAN Medical S&R Collaborative Workspace Application: Local Copy Command Post Collaborative Workspace Application: Master Copy Router Application Server(s) Collaborative Workspace Software Infrastructure Peer-to-peer collaborative workspace application provides robust operation if communication links are intermittent 9

10 Solution Application Layer Concept: Information Management Application On-Site Node(s) C 2 Node Remote Hub Ground Terminal Interface Instances: Command Router & Control Software Application WAN Hub Ground Terminal Router LAN Hub Transceiver Network Controller Fire Security Client Side: IRISS Software Application Medical S&R Client Side: IRISS Software Application Command Post Server Side: IRISS Software Application Clients can operate independently in local space if connection w/ server is lost Router Application Server(s) Incident response information management application resides in collaborative 10 workspace; additional applets run on interface devices

11 Sample Scenario of Use Terrorist Attack with Claimed Biological Agent Release at Fair Park, Dallas, Texas Scenario Features Homeland Security Related Incident High Profile Public Venue Explosion in Crowded Area Threatened Biological Agent Release Mass Population Evacuation Mass Casualty Situation Mass Population Decontamination Multiple Agency Coordination Required Desired Info Mgmt Capabilities Situation Awareness Display Common Operational Picture Coordination of Multiple Agencies Dedicated Communications Infrastructure Casualty Management Support 11

12 Solution Concept Scenario of Use 1 mile + January WMAN standards Support Larger Coverage Areas 12

13 Demo Sequence of Events Medic s PDA Medic s PDA Casualty Collection Station #1 WMAN Connectivity Transport Rep. s PDA Casualty Collection Station #2 Access Point Vehicle ECP / Staging Area Step Task User 1 Display initial casualty data On-scene Commander 2 Enter new casualty data Medical Treater 3 Update casualty data display On-scene Commander 4 Check in arriving ambulance Transportation Rep. 5 Update critical resource display On-scene Commander 6 Assign ambulance destination Incident Commander 7 Acknowledge assignment On-scene Commander 8 Pass assignment to ambulance Transportation Rep. CP Node Off-site CP Comm. Network C 2 Display Computer 13 Off-site Server

14 Demonstration Architecture Rome, NY C 2 App: SA Display Application MS Access Hot Sync Interface Data Data Groove: Local Copy 3 Functions on PDA Enter Casualty Data Enter Resource Data Show SA Map Replace w/ WMAN link in Phase II Richardson, TX Manual Update Groove: Local Copy Data C 2 App: SA Display Application Phone Line Internet Connection Data Groove Relay [remote] Server Groove: Master Copy

15 Demonstration Step 1 Access Point CP Node Off-site CP C 2 Display Computer Task Display initial casualty data User On-scene Commander + 15

16 Demonstration Step 2 Medic s PDA Casualty Collection Station #1 Task Enter new casualty data User Medical Treater 16

17 Demonstration Step 3 Access Point New Casualties CP Node Off-site CP C 2 Display Computer Task Update casualty data display User On-scene Commander 17

18 Demonstration Step 4 Interface Selection Menu Transport Rep. s PDA Vehicle ECP / Staging Area Task Check in arriving ambulance User Transportation Rep. 18

19 Demonstration Step 5 Access Point CP Node Off-site CP C 2 Display Computer Task Update critical resource display User On-scene Commander 19

20 Demonstration Step 6 Access Point CP Node Resource Assignment Off-site CP C 2 Display Computer Task Assign ambulance destination User Incident Commander 20

21 Demonstration Step 7 Access Point CP Node Assignment Acknowledged Off-site CP C 2 Display Computer Task Acknowledge assignment User On-scene Commander 21

22 Demonstration Step 8 Transport Rep. s PDA Send Here Vehicle ECP / Staging Area Task Pass assignment to ambulance User Transportation Rep. 22

23 Proposed Phase II Application Implementation 23

24 Phase I Work Related to Phase II 24

25 SBIR Program Summary Phase I Results Documented critical elements of incident response information management problem Identified scalable solution concept based on combination of network and software technology thrusts Performed conceptual demonstration Defined Phase II program development plan Questions / Issues? 25