DashLink Install Guide

Transcription

1 DashLink Install Guide Contents Page 2 Page 3 Page 4 Page 4 Page 5 Page 6 Page 8 Page 9 DashLink Solution Components Locating Vehicle s Diagnostic Port Connecting DashLink Adapter Cable to Vehicle s Diagnostic Port Connecting DashLink Adapter Cable to DashLink Device Attach DashLink Device to Vehicle Linking Vehicle and DashLink DashLink Driver Card and Paper Logbook Troubleshooting DashLink DashLink Install Guide - Page 1

2 DashLink Solution Components BigRoad DashLink Device DashLink Adapter Cable suitable for vehicle Android Device with BigRoad app version 7.0 or higher Cable Ties (optional) DashLink Install Guide - Page 2

3 Step 1: Locating Vehicle s Diagnostic Port The diagnostic port is a 6-pin, 9-pin or 1-pin connector located under the dash to the left or right of the steering column - or - to the left of the driver s seat. DashLink Install Guide - Page 3

4 Step 2: Connect DashLink Adapter Cable to Vehicle s Diagnostic Port For 6 Pin and 9 Pin Rotate the collar to align the collar tabs with the matching slot on the diagnostic port. Press firmly until the adaper cable is fully connected. Then, rotate the collar clockwise. until it clicks: For OBD-style cables Ensure connector is fully insterted into the port. Step 3: Connect DashLink Adapter Cable to DashLink Device Plug in the male DB15 connector on the adapter cable to the female DB15 connector on the DashLink device. Rotate to fully tighten the plastic screws. DashLink Install Guide - Page 4

5 Step 4: Attach DashLink Device to Vehicle The installation location should be chosen to ensure the DashLink device and the adapter cable do not obstruct the driver. Avoid mounting the DashLink device within 2 of any metal fairings, to prevent interference with GPS signal. If the DashLink device must be mounted near a fairing, ensure the sticker side of the device faces away from the fairing. If possible, mount the unit so that the LEDs and Device ID sticker remain visible under the dash, to allow for troubleshooting. Cable ties can be used to secure the unit underneath the dash. Tip: The standard T -cable can be used to disconnect the existing diagnostic connector from its mounting bracket, and to attach the female side of the T-cable to the mounting bracket, for an unobtrusive / hidden installation. Tidy the installation If there is any loose cabling tie it off with cable ties. Ensure the DashLink and cabling will not obstruct the driver s hands/feet/visibility, either during operation of the vehicle or while entering/exiting the vehicle. Leave the female side of the T-cable accessible for ongoing maintenance/diagnostic usage. DashLink Install Guide - Page 5

6 Step 5: Linking Vehicle and Dashlink 1 2 Launch the BigRoad application on an Android device and sign in to your fleet. If the vehicle has previously been added to the BigRoad account for your fleet, then ensure it is selected in the mobile app by pressing the menu button and choosing Switch Truck. Locate your vehicle and select it by tapping on the truck name. Otherwise add a new vehicle: a. Press the menu button b. Choose Switch Truck c. Press Add Menu d. Enter the correct truck number, license plate and odometer units (miles/km) e. NB: Do not press the Connect DashLink button displayed. f. Press Add Truck Navigate to the DashLink screen by pressing the menu button, choosing Settings, then DashLink. Turn on the vehicle. Press Connect DashLink. Ensure the DashLink device is found and the VIN that is shown matches the VIN of the vehicle. If no VIN is shown, ensure the Device ID that is shown matches the value printed on the DashLink device. If the VIN or device ID does not match then choose Skip until the correct DashLink device is shown. DashLink Install Guide - Page 6

7 Step 5: Linking Vehicle and DashLink...continued Once the correct DashLink device is shown, press Connect. Verify the DashLink connection is correctly established (this may take up to 120s in some cases). a DashLink icon in? state - caption DashLink is connecting - please wait b DashLink icon in wifi logo state (eg connected) - caption Dash- Link successfully connected 9 Verify the green GPS LED on the DashLink device is solid, not flashing. A solid green LED indicates that DashLink has been able to acquire a GPS signal. Flashing green indicates a GPS signal has not yet been acquired. In some cases, this make take up to 2 minutes when the DashLink is first connected to the vehicle. DashLink Install Guide - Page 7

8 Step 6: DashLink Driver Card and Paper Logbook 1 A DashLink Driver Card comes with your installation kit. If you have not received your DashLink Driver Card, simply go to driver-card and download the AOBRD Driver Card. Print a copy and put it in the vehicle. This card must be shown during a roadside inspection. Failure to provide it can result in fines and/or violations. BigRoad highly recommends that you laminate the driver card and affix it to the truck. 2 Ensure the driver has a paper logbook with at least 14 days of available forms. This logbook must be shown during a roadside inspection and failure to provide it can result in fines and/or violations. DashLink Install Guide - Page 8

9 Troubleshooting BigRoad App Does Not Find DashLink Device If the BigRoad mobile app is not able to find the installed DashLink device then ensure: The vehicle is on The power (orange) LED is illuminated on the DashLink device The adapter cable is correctly connected to the DashLink device The adapter cable is fully connected to the diagnostic port of the vehicle and the collar is locked (for vehicles with 9-pin or 6-pin diagnostic ports) You are running the most recent version of BigRoad on your Android device Bluetooth is enabled on your Android device Your Android device is plugged into a charger Ensure the vehicle you are in is properly configured in BigRoad. Have an admin or dispatcher visit app.bigroad.com/trucks, click on the truck number, then compare that VIN with the VIN of the vehicle. If the vehicle is configured with a DashLink Device ID then compare the ID in BigRoad to the ID printed on the DashLink device. DashLink Green GPS LED is Flashing The DashLink built-in GPS can take up to 2 minutes to acquire a signal when first connected to a vehicle. If after 2 minutes, the green GPS LED remains flashing, the Dash- Link may be mounted too closely to a metal fairing or bulkhead, which is blocking the signal. Resolving this issue may be as simple as rotating the DashLink so that the sticker is facing in a different direction. DashLink Install Guide - Page 9

10 Troubleshooting continued... BigRoad App Stuck Reading Data From DashLink Device Some older Android devices have unreliable Bluetooth support. Rebooting the device should allow the DashLink connection to succeed. DashLink Device Periodically Becomes Unavailable While in Use Ensure that your Android device is plugged into a charger while using a DashLink vehicle. Collar of Diagnostic Plug is Difficult to Lock (9/6 Pin Connectors Only) It is important the the collar of the diagnostic plug is locked to ensure the device does not become disconnected during operation. A flathead screwdriver can be used in the gaps on the collar. DashLink Install Guide - Page 10