MEMORANDUM. City Council. David J. Deutsch, City Manager. SUBJECT: BGE Presentation. DATE: November 24, 2014

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1 MEMORANDUM TO: FROM: City Council David J. Deutsch, City Manager SUBJECT: BGE Presentation DATE: November 24, 2014 Representatives from BGE will provide a Reliability Review for the City that will review performance, Bowie feeder rankings, reliability data, systems improvements and BGE moving forward. Attached is a copy of the presentation. Also attached is a copy of what feeder corresponds with what neighborhoods. DJD/JLF Attachments

2 BGE Investing in Bowie December 1, 2014

3 BGE Introductions Michael Fowler - External Affairs Manager, BGE Governmental Affairs Matt Fiery Supervisor, BGE Customer Reliability Support 2

4 Agenda Overview Performance Bowie Feeder Rankings Reliability Data System Improvements BGE Moving Forward 3

5 BGE is a Part of Bowie 24 employees live in the county 8 retirees live in the county $154,800 paid in taxes in ,159 circuit miles of electric distribution lines; 1,292 circuit miles of electric transmission lines system-wide 22 distribution feeders serve Bowie 3 distribution substations within the City Priest Bridge Levitt Mitchellville 4

Charitable Contributions Four focus areas of giving: Arts & Culture Community Development Education Environment 2013 Highlights/Accomplishments BGE Emergency Response/Safety grants contributing

6 Charitable Contributions Four focus areas of giving: Arts & Culture Community Development Education Environment 2013 Highlights/Accomplishments BGE Emergency Response/Safety grants contributing nearly $360,000 to more than 40 nonprofit organizations throughout the BGE service area resulting in engagement of local press and elected officials. Successful launch of BGE Green Grants contributing nearly $400,000 to 50 non-profit organizations throughout the BGE service area resulting in significant press coverage, political recognition and community support. Partnership with Higher Achievement, organization that provides before and after school instruction for at-risk students. Fifty students received hands-on training at the BGE Whitemarsh facility for STEM learning projects. KaBoom! playground build more than 100 employee volunteers participated in a playground build in Annapolis benefitting more than 1200 local children. Executive Engagement BGE Leaders serve on nearly 100 non-profit organizations throughout central Maryland. Nearly 50% of charitable giving was to diversity organizations. 5

Charitable Contributions Prince George s County Over $70,000 contributed

Beneficiaries included: Bowie State University Bowie and Laurel VFDs

& Economic Alliance Maryland-National Capital Park and Planning

7 Charitable Contributions Prince George s County Over $70,000 contributed in Beneficiaries included: Bowie State University Bowie and Laurel VFDs Christmas in April Community Foundation For NCR International Diversity & Economic Alliance Maryland-National Capital Park and Planning Commission Prince George s Community College United Way of National Capital Area University of Maryland College Park White Rose Foundation, Inc. 6

8 BGE s External Customer Outreach Program BGE has developed an external outreach process by which communications needs for customers surrounding high visibility projects are assessed, developed, implemented and monitored. BGE considers outreach needs for projects whose service dates are in the 2-year plan and develops a customized communication plan for each project to keep customers informed and minimize disruptions, where appropriate. BGE has a toolkit of outreach communications and customizes the toolkit depending on the needs of customers surrounding each project. Outreach communications may include: Direct Contact Automated Phone Messages What to Expect Flyers Links on BGE.com Project signage Direct Mail Community Meetings Pocket Cards (Field Personnel) Dedicated Social Media 7

9 System Performance 2013 Storm History Minor Storms - 6 4,697 Bowie Customers Interrupted 149,930 BGE System Wide Customers Interrupted 2014 Storm History (Thru September 30) Minor Storms ,226 Bowie Customers Interrupted 325,080 BGE System Wide Customers Interrupted Major Storms - 1 1,425 Bowie Customers Interrupted 182,866 BGE System Wide Customers Interrupted 8

10 2013/2014 YTD Performance (All Weather) Bowie BGE 2013 SAIFI SAIDI CAIDI YTD SAIFI YTD SAIDI YTD CAIDI SAIFI = Total # of Customer Interruptions / Total # of Customers Served SAIDI = Sum of Customer Hours Interrupted / Total # of Customers Served CAIDI = Sum of Customer Hours Interrupted/Total # Customer Interruptions 9

11 Bowie Feeder Rankings Substation Levitt Priest Bridge Mitchellville Feeder Feeder Ranking * N/A N/A N/A N/A N/A Average All of the feeders have greater than 100 customers except Higher ranking numbers represent higher reliability performance. *2015 Ranking is based on 2014 data. 10

12 Reliability Data 11

13 Reliability Data 12

14 Reliability Data 13

15 Reliability Initiatives/Improvements System-wide BGE has a number of reliability initiatives/improvements/programs that are implemented to improve reliability. Portfolio of BGE Reliability Focused Programs: Reliability Process Initiative (RPI) Vegetation Management Poorest Performing Feeder Improvement Overhead Lines Inspection Wood Pole and Overhead Inspection and Maintenance (OHIM) Cable Replacement Substation Wildlife Protection Other system improvement programs PSC-mandated regulations (RM 43) intended to further enhance service: Overhead inspection program to improve reliability New requirement to address equipment that triggers outages five or more times within a 12- month period Recent standards for trimming and removing trees around power lines, mandating Blue Sky Trimming standards on all feeder mains from the substation to the first protective device In 2014, BGE implemented the Electric Reliability Investment initiative (ERI) 14

16 Reliability Initiatives/Improvements City of Bowie Continuing Tree Trimming to Bowie Standards : Conducted 48 miles of vegetation trimming along 5 feeders : Conducting vegetation trimming on 3 feeders, accounting for 12 miles Cable Replacement : Completed 2 primary jobs, installing 15,691 feet of underground cable in Bowie. - Through September 30, 2014: Completed 3 primary jobs, installing 11,804 feet of underground cable in Bowie. 15

17 Reliability Initiatives/Improvements, cont d. City of Bowie Diverse Routing of 34kV circuits to Bowie Substations - Priest Bridge to Levitt Substation - Work completed in December Utilizing supply to Buena Vista to achieve redundant supplies - Priest Bridge/Riva Rd to Mitchellville Substation - Currently the project is undergoing a feasibility study - Studying Primary and Alternate feeds to Mitchellville from both Priest Bridge and Riva Rd - Diverse routing will allow supply to substations by using different rights-of-way and incorporating selective undergrounding of 34kV circuits Priest Bridge to Mitchellville 34kV Re-conductoring - Work completed in December

18 Reliability Initiatives/Improvements, cont d. City of Bowie Initiatives to Reduce Outage Durations - Rapid Response overhead construction crews - Utilizing temporary repairs to restore power quickly and planning permanent solutions - Benefit from lessons learned opportunities from Exelon sister utilities - Improved permit and tagging processes Additional Segmentation Cutouts (3) Switches (10) Reclosers (4) 17

19 BGE Moving Forward In its May 2013 rate case application, BGE proposed the Electric Reliability Investment (ERI) initiative Expansion of the Poorest Performing Feeder Program 3% to 6% Expansion of Vegetation Management Increased application of Blue Sky Trim Standards CAIDI Improvements Deploy additional sectionalizing devices Install fault indicators at location of sectionalizing devices Utilize temporary cables Increase the number of reporting locations for field crews 18

20 Electric Reliability Investment (ERI) Initiative In 2014, BGE began to implement the Electric Reliability Investment initiative (ERI) in order to accelerate reliability enhancements to the distribution system. ERI contains five programs designed to bring reliability improvements in a number of key areas on substation supply lines and distribution feeders. The programs in ERI, while primarily focused on improving reliability, will also harden the distribution system during major storms and against certain natural hazards. ERI will reduce the number of outages customer experience and the duration of outages that do occur. ERI is estimated to improve electric reliability on a system-wide basis. 19

Smart Energy Savers Program Prince George s County

Participants 22,000 Credits $1,500,000 Smart Energy

21 Smart Energy Savers Program Prince George s County Energy Efficiency Programs Residential Participants 24,000 I&C Participants 540 Total Incentives/Rebates $11,500,000 PeakRewards SM Participants 22,000 Credits $1,500,000 Smart Energy Savings Days 2014 Average savings Smart Energy Rewards 2 $6.55 per event

Smart Meter Deployment Status Prince George s County Smart Meter deployment started in Prince George s County in September 2012.

22 Smart Meter Deployment Status Prince George s County Smart Meter deployment started in Prince George s County in September ,000 out of 92,000 gas and electric Smart Meters have been installed. Smart Meter installation began in Bowie in August 2012 and is currently 93% complete (~3% opt out rate) Maryland PSC established Smart Meter opt-out fees in February

23 Smart Meter Benefits Reduced Truck Rolls to Connect and Disconnect Service Faster service for customers moving in and out of homes. Avoided over 61,584 truck rolls since this capability went live in July Faster Storm Response Meters can be pinged to determine if a customer has service. Fewer truck rolls necessary to verify service is restored. During the February Ice Storm, BGE avoided over 860 truck rolls, confirming the restoration of over 1,000 customers without needing a crew on-site. Smart Energy Manager Track energy costs. Create a customized plan to better control energy use. Sign up for Unusual Usage Alerts to be notified when usage is higher than normal. Smart Energy Rewards 22

24 Functionality at your Fingertips Customers are now utilizing the mobile features to: Report outages Track outages Pay bills View bills Manage PeakRewards thermostats 23

25 Questions? 24

26 Feeder Neighborhood 7417 Fairview/Highbridge Park/Stewart's Landing 7418 Long Ridge/Princeton Square 7419 Tulip Grove 7420 Foxhill/Someset/Tulip Grove 7421 Old Chapel Estates/Chapel Forge/Overbrook/Rockledge/Whitehall 7422 Huntington/Huntington Crest/Rolling Hills/Rockledge/Belair Greens/Grady's Walk 7434 Derbyshire/Bowie Forest/Buckingham 7436 Forest Hills/Longleaf 7437 Idlewild/Bowie Forest 7438 Victoria Heights/Yorktown/Overbrook/Chapel Forge/Belair Town 7440 Pointer Ridge/Devonshire Estates/Lake Village Manor/Mitchellville/Ridgeview Estates 7441 Glen Allen/Covington Manor/Heather Hills/Mitchellville/Mitchellville East Pointer Ridge/Northview/GrovehurstAmber Meadows/Enfield Chase/Oak Pond/Oak 7442 Tree/Ternberry/Archstone/Tall Oaks CrossingRidgeview Estates 7444 Amber Meadows/Lake Village Manor/Oak Pond/Oak Tree/Mitchellville 7445 Collington Station/Collington Manor 7447 Evergreen Estates/Covington Manor/Mitchellville East/Mitchellville/Northview/Pin Oak Village 8413 Old Stage/Westview/Woodmore Highlands 8414 Meadowbrook/Chapel Forge 8462 Ensleigh/Essington/Heather Hills/Kenilworth 8463 Bowie Commons/Enfield Chase 8465 Saddlebrook 8466 Ensleigh/Essington/Heather Hills/Kenilworth

Welcome. Liberty Utilities Reliability Reporting Workshop. March 15, 2017

Welcome. Liberty Utilities Reliability Reporting Workshop. March 15, 2017 Welcome Liberty Utilities Reliability Reporting Workshop March 15, 2017 1 Agenda Winter storms of 2017 System Overview Reliability Performance Plans for Reliability Improvements Questions 2 Winter Storms