BMC Capacity Optimization - Best Practice Webinar Managing Storage Capacity using BCO 9.5

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1 BMC Capacity Optimization - Best Practice Webinar Managing Storage Capacity using BCO 9.5 Int'l Toll: US/CAN Toll free: Conference ID: Participant Passcode: International Toll Free Argentina: Australia: Austria: Belgium: Brazil: Chile: China, Southern Region: Colombia: Czech Republic: Denmark: Dominican Republic: France: Germany: Greece: Hong Kong: India: Indonesia: Ireland: Israel: Italy: Japan: Luxembourg: Malaysia: Mexico: Netherlands: New Zealand: Norway: Panama: Philippines: Poland: Portugal: Russian Federation: Singapore, Singapore: Slovenia: South Africa: South Korea, Korea, Republic Of: Spain: Sweden: Switzerland: Taiwan: Thailand: United Arab Emirates: United Kingdom: Uruguay: Venezuela: Local Australia, Brisbane: +61 (0) Australia, Canberra: +61 (0) Australia, Melbourne: +61 (0) Austria, Vienna: +43 (0) Bahrain, Manama: Belgium, Brussels: +32 (0) Brazil, Sao Paolo: Bulgaria, Sofia: +359 (0) Canada, Montreal: Canada, Toronto: China: Czech Republic, Prague: Denmark, Copenhagen: Finland, Helsinki: +358 (0) France, Lille: +33 (0) France, Lyon: +33 (0) France, Paris: +33 (0) Germany, Berlin: +49 (0) Germany, Frankfurt: +49 (0) Germany, Munich: +49 (0) Hong Kong, Hong Kong: India, Bangalore: +91 (0) India, Mumbai: +91 (0) Ireland, Dublin: +353 (0) Israel, Tel Aviv: +972 (0) Italy, Milan: Italy, Rome: Japan, Tokyo: +81 (0) Lithuania, Vilnius: Luxembourg, Luxembourg: Malaysia, Kuala Lumpur: +60 (0) Mexico, Mexico City: Netherlands, Amsterdam: +31 (0) New Zealand, Auckland: +64 (0) Norway, Oslo: Poland, Warsaw: +48 (0) Portugal, Lisbon: Romania, Bucharest: +40 (0) Russian Federation, Moscow: Singapore, Singapore: South Africa, Johannesburg: Spain, Madrid: Sweden, Stockholm: +46 (0) Switzerland, Geneva: +41 (0) Switzerland, Zurich: +41 (0) Taiwan, Taipei: +886 (0) United Kingdom, London: +44 (0) Copyright 3/27/2014 BMC Software, Inc 1

2 BMC Capacity Optimization - Best Practice Webinar Managing Storage Capacity using BCO 9.5 Speakers: Bertrand Martin, Sentry Software Maria Riccelli, Tech Mkt Consultant, BCO Sudheer Apte, Product Dev Architect, BCO Panelists: Mike Paska, Customer Support, BCO Mike West, Product Dev Architect, BCO Razeem Mohamed, Sentry Software Christophe Clermont, Sentry Software Nathalie Leboul, Sentry Software March 25, 2014

3 BCO features for Storage Capacity Management Sentry Software Connectors and Add-ons for BCO - Described in this presentation BCO core capacity optimization features - Analyses, TFM models, Reports, Chargeback - Overview in this presentation Note on BCO OOTB connectors EMC StorageScope Control Center Extractor (deprecated)» Being replaced by Sentry Software EMC SMI-S Agent ETL for BCO NetApp DataFabric Manager Manageability SDK Extractor Copyright 3/27/2014 BMC Software, Inc 3

4 Sentry Add-ons Deck Contents General approach to Storage Capacity Management Sentry Add-ons for BCO Overview - Prerequisites - Collected information Sentry Add-ons Use cases - Provisioning storage - Prevent resource exhaustion Space Bandwidth - Optimize Reclaim unused space Optimize existing infrastructure with thin provisioning and manage risk - Show back and Charge back Produce reports of consumed storage Copyright 3/27/2014 BMC Software, Inc 4

5 BMC Capacity Optimization Capacity Optimization by BMC Software - Servers - Virtual Servers - Network - Storage Manage and control costs - Avoid overprovisioning and purchasing excess off-premises capacity - Plan budgets Optimize to achieve performance goals Copyright 3/27/2014 BMC Software, Inc 5

Storage Capacity Management with BCO and Sentry Connectors and Add-ons for BCO - Collect storage/san capacity metrics - Views and reports about storage/san

6 Storage Capacity Management with BCO and Sentry Connectors and Add-ons for BCO - Collect storage/san capacity metrics - Views and reports about storage/san Supported platforms - EMC Clariion VNX Symmetrix VMAX - Hitachi AMS HUS USP VSP - Dell Compellent - NetApp (April 2014) FAS V-Series Copyright 3/27/2014 BMC Software, Inc 6

5 EMC - EMC SMI-S Agent ETL for BCO - SMI-S/WBEM to connect to the EMC SMI-S Agent Part of EMC Solutions Enabler Embedded in

SMI-S/WBEM to connect to Hitachi Device Manager Ships with any Hitachi storage system Proxy Not free - Hitachi AMS, HUS, USP,

Enterprise Manager Management interface for Dell Compellent Proxy Free - All Dell Compellent Storage Center systems NetApp (April

7 Storage Capacity Management with BCO and Sentry Connectors and Add-ons for BCO - Collect storage/san capacity metrics - Views and reports about storage/san Requires BCO version or BCO 9.5 EMC - EMC SMI-S Agent ETL for BCO - SMI-S/WBEM to connect to the EMC SMI-S Agent Part of EMC Solutions Enabler Embedded in Symmetrix Management Console Proxy Free - EMC Clariion, VNX, Symmetrix DMX, VMAX Hitachi - Hitachi Device Manager ETL for BCO - SMI-S/WBEM to connect to Hitachi Device Manager Ships with any Hitachi storage system Proxy Not free - Hitachi AMS, HUS, USP, USP-V, USP-VM, VSP Dell Compellent - Dell Compellent Enterprise Manager ETL for BCO - Dell XML API to connect to Dell Compellent Enterprise Manager Management interface for Dell Compellent Proxy Free - All Dell Compellent Storage Center systems NetApp (April 2014) - NetApp Filers ETL for BCO - Native NetApp XML API to connect to the filer directly No specific prerequisite - All NetApp FAS filers (7 mode and Cluster mode), V-Series Copyright 3/27/2014 BMC Software, Inc 7

8 BCO EMC Architecture Copyright 3/27/2014 BMC Software, Inc 8

9 BCO Hitachi Architecture Copyright 3/27/2014 BMC Software, Inc 9

10 BCO Storage ETLs and Built-in Views Copyright 3/27/2014 BMC Software, Inc 10

11 Size, Capacity and Various Concepts Around Storage Host Host LUN (Subscribed 1TB) Host LUN (Subscribed 1TB) Host LUN (Subscribed 1TB) Subscribed Capacity (3TB) Trad. (Consumed 1TB) Trad. (Consumed 1TB) Thin (Consumed 0.5TB) Consumed Capacity (2.5TB) Available Capacity (1.5TB) Storage Pool Capacity (4TB) Parity, System Unused Disks Storage System Size (6TB) Copyright 3/27/2014 BMC Software, Inc 11

12 Overview: Storage Systems Copyright 3/27/2014 BMC Software, Inc 12

13 Overview: Storage System Details Copyright 3/27/2014 BMC Software, Inc 13

14 Overview: Storage Pools Copyright 3/27/2014 BMC Software, Inc 14

15 Overview: Storage Pool Details Copyright 3/27/2014 BMC Software, Inc 15

16 Overview: s (LUNs) Copyright 3/27/2014 BMC Software, Inc 16

17 Make Wiser, Faster Decisions Host Host Host Host Host Trad. Trad. Trad. Trad. Trad. Consumed Capacity (100%) Consumed Capacity (25%) Available Capacity (75%) Capacity (4TB) Parity, System Unused Disks Capacity (4TB) Parity, System Unused Disks Size (6TB) Size (6TB) Copyright 3/27/2014 BMC Software, Inc 17

18 Provision Storage With BCO for Storage, gain visibility on your storage infrastructure - Vendor-agnostic Make wiser, faster decisions with BCO for EMC and Hitachi Performance Issues Caused by Storage Copyright 3/27/2014 BMC Software, Inc 18

19 Provisioning Storage, finding the best system Find the best system - Enough Available Capacity - Enough Bandwidth - Cross vendor Copyright 3/27/2014 BMC Software, Inc 19

20 Provisioning Storage, finding the appropriate pool Find the appropriate pool - Type - Available space - Oversubscription Risk - Protection level Copyright 3/27/2014 BMC Software, Inc 20

21 Prevent Resource Exhaustion Intelligent Planning of Additional Storage - Identify when storage pools will be running out of capacity - Estimate required additional capacity to meet future demand Storage Infrastructure Unavailability (Growing Cloud) Less Performance Issues Caused by Storage Copyright 3/27/2014 BMC Software, Inc 21

22 Prevent Resource Exhaustion Trending Alert Threshold Alert 25 Consumed Capacity vs Access Time Threshold Consumed Response Time Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 0 Copyright 3/27/2014 BMC Software, Inc 22

23 Optimize Storage Capacity Example Trad. Host Trad. Subscribed Capacity Trad. Consumed Capacity (100%) Capacity (3TB) Parity, System Unused Disks Unused Disks Size (6TB) Copyright 3/27/2014 BMC Software, Inc 23

24 Optimize: Reclaim Unused Space Unused disks Save 10% Unmapped s Save 10% s that haven t been touched in N days Save 40% Copyright 3/27/2014 BMC Software, Inc 24

25 Thick Provisioning Host Host Host Host Subscribed Capacity (4TB) Trad. Trad. Trad. Trad. Consumed Capacity (100%) Capacity (4TB) Parity, System Unused Disks Size (6TB) Copyright 3/27/2014 BMC Software, Inc 25

26 Unmanaged Thin Provisioning Host Host Host Host Subscribed Capacity (4TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Consumed Capacity (33%) Available Capacity (67%) Capacity (4TB) Parity, System Unused Disks Size (6TB) Copyright 3/27/2014 BMC Software, Inc 26

27 Managed Thin Provisioning Host Host Host Host Host Host Host Host Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Thin (Consumed 0.3TB) Subscribed Capacity (8TB) Consumed Capacity (67%) Available Capacity (33%) Capacity (4TB) Parity, System Unused Disks Size (6TB) Copyright 3/27/2014 BMC Software, Inc 27

28 Optimize: Thin Provisioning Storage Efficiency Ratio Increase Managed Thin Prov. Thick Provisioning Thin Provisioning Available 14% System & Parity 34% Available 14% Unused in filesystem 39% System & Parity 33% Actual Data 14% Available 33% Actual Data 33% System & Parity 34% Actual Data 52% Copyright 3/27/2014 BMC Software, Inc 28

29 Optimize: Thin Provisioning Copyright 3/27/2014 BMC Software, Inc 29

30 BMC Capacity Optimization core features for storage Deck contents Show back, chargeback Models and forecasts Reporting BCO Chargeback architecture Chargeback Analytics Chargeback report samples Conclusion Copyright 3/27/2014 BMC Software, Inc 30

31 Show Back, Charge Back Build report - Per host Subscribed Capacity Consumed Capacity Pool and system type Bandwidth Copyright 3/27/2014 BMC Software, Inc 31

32 BMC Capacity Optimization Predict future utilization and potential saturation Predict future utilization and potential saturation predict future behavior of system resources and business KPIs automatically identify (and notify) impending saturations simulate how «what-if events» could impact capacity and saturation automatically generate by-exception reports and get recommendations support for comprehensive set of trending algorithms (e.g. last-ramp detection algorithm) + predictive monitoring with automatic notification what.-if event simulating how forecasted saturation can be moved away in case of additional resources (e.g. additional storage) Copyright 3/27/2014 BMC Software, Inc 32

33 BMC Capacity Optimization Forecast samples: aggregated resources forecasting on aggregated resources (overall storage in New York datacenter) forecasting on aggregated resources (overall tier 1 storage) Copyright 3/27/2014 BMC Software, Inc 33

34 BMC Capacity Optimization Forecast samples: what-if events what-if events to simulate impact of changes (e.g. increased storage) and identify options to cope with forecastes capacity issues multiple what-if events (increased storage and new service deployments) Copyright 3/27/2014 BMC Software, Inc 34

several options to create Reports for different levels of customization required BMC

generate and send by-exception reports on-demand, scheduled and by-exception reports reports

customizable list of recipients reports available in different formats (e.g.

Templates (for different technologies: AIX, vsphere, Solaris) or from Basic Reports saved as

also saved as custom Report Templates Basic Reports can include any set of analyses and

Studio when an high degree of customization is required this requires specifying datasets

35 several options to create Reports for different levels of customization required BMC Capacity Optimization Automatically generate and send by-exception reports Automatically generate and send by-exception reports on-demand, scheduled and by-exception reports reports automatically published (report groups) or forwarded by (with attachment/links) to customizable list of recipients reports available in different formats (e.g. HTML, PDF, RTF, XLS and PPT) A OOTB Reports can be directly used from +50 OOTB Report Templates (for different technologies: AIX, vsphere, Solaris) or from Basic Reports saved as Templates B Basic Report can be easily created with one-click ( add to the report cart ) and also saved as custom Report Templates Basic Reports can include any set of analyses and models C Advanced Reports can be also created using the Report Designer in BCO Integration Studio when an high degree of customization is required this requires specifying datasets (SQL) and the desired look-and-feel Custom Advanced Report where layout has been highly customized Copyright 3/27/2014 BMC Software, Inc 35

36 BMC Capacity Optimization Report samples: SAN Analyses and Forecasts Copyright 3/27/2014 BMC Software, Inc 36

37 BMC Capacity Optimization Report samples: Storage Arrays Analyses and Forecasts Copyright 3/27/2014 BMC Software, Inc 37

y BMC Capacity Optimization High-level architecture for

or ondemand): a) cost accounting analyses; b)

simulations 2 - Service unit costs and cost allocation

(automatically or ondemand): a) service cost reports;

Service & Item Configuration ETL Engine CDB Analytics &

configuration data are loaded into BCO CDB 3 - Generate

analyses; b) infrastructure change scenarios (together

38 y BMC Capacity Optimization High-level architecture for Chargeback IT Financial Mgr 3 - Generate (automatically or ondemand): a) cost accounting analyses; b) chargeback plans; c) cost allocation scenarios simulations 2 - Service unit costs and cost allocation models are configured Chargeback Engine 3 - Generate (automatically or ondemand): a) service cost reports; b) budget forecasting Performance & Business KPIs Service & Item Configuration ETL Engine CDB Analytics & Reporting Engine ITService Mgr 1 - Resource usage and configuration data are loaded into BCO CDB 3 - Generate (automatically or on-demand): a) operational cost analyses; b) infrastructure change scenarios (together with TCO of evaluated options) IT Admin IT Ops Mgr Copyright 3/27/2014 BMC Software, Inc 38

39 BMC Capacity Optimization Building a cost model 1 Define Cost Objects and Accounting Method fixed-rate: consumption unit (e.g. hour ) and cost unit (e.g. per hour ) allocation-based: resource/type (e.g. Server / Guest Machine) and consumption unit (e.g. instance ) utilization-based: resource/type (e.g. Storage / Storage s) and utilization metrics (e.g. Disk Space Utilization) and cost unit (e.g. per GB/hour ) mixed Cost Objects 2 Define Cost Rates Based on expenditures, forecasted usage and allocation Cost Rates 3 Define Chargeback Targets & Allocate Cost Objects to Targets Direct costs: associated to dedicated resources Shared costs: decide how to determine the sharing percentage Indirect costs (overhead): decide how to split Chargeback Hierarchies Cost Object Allocations Copyright 3/27/2014 BMC Software, Inc 39

g. Mixed: allocation and utilization) Allowed allocation methods (e.g. named either based on rules or manually inserted) Entities that can allocated (SYSTEM/Database Instance) utilization metrics (e.

40 BMC Capacity Optimization Simple Cost Objects Simple Cost Objects are IT resources (e.g. physical/virtual servers, databases, storage, network devices, facilities, etc), human resources (e.g. single units or teams) or any other resource type cost object description and type (e.g. Mixed: allocation and utilization) Allowed allocation methods (e.g. named either based on rules or manually inserted) Entities that can allocated (SYSTEM/Database Instance) utilization metrics (e.g. Instance/hour as allocation, CPU and Storage as utilization ) Copyright 3/27/2014 BMC Software, Inc 40

BMC Capacity Optimization Cost Models: Resource allocation to Target Hierarchies Cost Models define resources that are associated to target hierarchies and the cost models to be applied Cost Model

41 BMC Capacity Optimization Cost Models: Resource allocation to Target Hierarchies Cost Models define resources that are associated to target hierarchies and the cost models to be applied Cost Model Cost Objects are allocated to the specific level in the Chargeback hierarchy (e.g. one webex account and a number of mailboxes for all the people in the R&D department, etc) Copyright 3/27/2014 BMC Software, Inc 41

back methods and cost rates Outsourced Services (e.g.

42 BMC Capacity Optimization Cost Object Allocations: example Different Cost Models can be used to associate resources to target hierarchies in different ways or to apply different chargeback methods and cost rates Outsourced Services (e.g. each department is charged for the Mail Service based on the number of people in the department while other services are allocated to a single department) Outsourced Services (shared services are allocated also specifying an allocation percentage) Copyright 3/27/2014 BMC Software, Inc 42

43 BMC Capacity Optimization Analytics Analytics allows you to generate on-demand chargeback reports for the selected target Copyright 3/27/2014 BMC Software, Inc 43

44 BMC Capacity Optimization Chargeback Reports Samples Copyright 3/27/2014 BMC Software, Inc 44

45 BMC Capacity Optimization Chargeback Reports for Cloud Samples Copyright 3/27/2014 BMC Software, Inc 45

46 Conclusion: Storage Capacity Management with BCO and Sentry Prevent resource exhaustion Allocate at the right place Availability Performance Charge back Optimize Show back and charge back for actual space usage Thin provisioning Reclaim unused space Copyright 3/27/2014 BMC Software, Inc 46

47 Useful links/information for BCO Customers More information on Sentry: Overview.asp Take a tour: BMC Capacity Optimization: Capacity Management Communities - acity_management Previous Best Practices series webinars - Copyright 3/27/2014 BMC Software, Inc 47

48 BCOEE Best Practice Webinar Managing Storage Capacity using BCO 9.5 Thanks for attending and... completing the survey! Future sessions Network Capacity Management Managing Capacity of AIX virtualized environments Copyright 3/27/2014 BMC Software, Inc 48

49 Learn more at Copyright 3/27/2014 BMC Software, Inc 49

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